Cross Domain Management Solutions
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1 Cross Domain Management Solutions Presentation Dr. Yves Escaig ICN WN VC TV 1 ISA XDM: Cross-Domain Management 1
2 V i s i o n Streamline your Business with Cross-Domain Management ISA XDM is one of the leading vendors of cross domain management products and solutions for fault, performance and connection management as well for service provisioning. ISA XDM offers e2e solutions from a single source with a uniform look-and-feel. ISA XDM has a global and attractive product portfolio and delivers solutions to streamline our customers business. ISA XDM: Cross-Domain Management 2
3 The Driving Forces Business Processes Services & Applications for end customers Operator Challenges: Time to market Time to service Time back to service Time to reflect on new business Management Solutions Competitiveness ISDN xdsl Network Domains Mobile ISA XDM: Cross-Domain Management 3
4 Cross Domain Management Principles: Close the missing links keep it simple & technology independent Reduce complexity via gateways to connect different technologies TDM Switching Signalling TDM Bearer SS 7 Multi Service Backbone Hop2Hop ISA XDM: Cross-Domain Management 4
5 The ixdomain Management Solutions Customer Care & Billing Service Provisioning Connection Management Workflow Processing Domain Management Systems Multi-Technology Multi-Vendor TDM DWDM ISA XDM: Cross-Domain Management 5
6 The ixdomain Management Solutions Customer Care & Billing Service Provisioning Connection Management Workflow Processing Domain Management Systems Multi-Technology Multi-Vendor TDM DWDM ISA XDM: Cross-Domain Management 6
7 The ixdomain Management Solutions Customer Care & Billing Customer Portal Service Provisioning Connection Management Fault Management Performance Management Workflow Processing Service Assurance Domain Management Systems Multi-Technology Multi-Vendor TDM DWDM ISA XDM: Cross-Domain Management 7
8 The ixdomain Management Solutions Customer Care & Billing e-cup SPRINT SCOPE INMS Domain Management Systems TDM DWDM Multi-Technology Multi-Vendor ISA XDM: Cross-Domain Management 8
9 The ixdomain Management Solutions Customer Care & Billing e-cup SPRINT SCOPE INMS Domain Management Systems TDM DWDM Multi-Technology Multi-Vendor ISA XDM: Cross-Domain Management 9
10 General Fault Management: The Alarm list View INMS Technology Network Element Subsystem Status Comment ADSL-DSLAM IAD ok Transport MUX SLA-4 ok XpressPath STM-1 I/F ok Voice EWSD LTG V5.2 ok B-RAS STM-1 I/F ok Cable Modem Coax I/F ok Basic Functionality: Alarm listing Transport Voice Cable TV Network in normal operation ISA XDM: Cross-Domain Management 10
11 General Fault Management: The Network View INMS Complete network overview via topology map Transport Voice Cable TV Network in normal operation ISA XDM: Cross-Domain Management 11
12 General Fault Management: The Network View INMS Complete network overview via topology map Transport Voice Cable TV Fault in Transport: Alarm! ISA XDM: Cross-Domain Management 12
13 General Fault Management: The Network View INMS Complete network overview via topology map Transport Voice Cable TV Alarm detection in all concerned domains: Alarm, Alarm, Alarm,...! ISA XDM: Cross-Domain Management 13
14 General Fault Management: The Network View INMS Root Cause Analysis Complete network overview via topology map Correlation and Filtering Transport Voice Cable TV fast fault localisation via Correlation & Filtering algorhythms: - many generic rules available - customizable to specific network configurations Alarm flood reduction. Example: reduction of 1 Mio. alarms to 50 service alarms per day Fast and efficient error localization: Only the concerned technician is alarmed! ISA XDM: Cross-Domain Management 14
15 General Fault Management: The Network View INMS Correlation and Filtering Root Cause Analysis Zoom-in Domain Manager (e.g. TNMS-C) Complete network overview via topology map Efficient Correlation & Filtering algorhythms allow fast fault localisation Alarm flood reduction. Example: reduction of 1 Mio alarms to 50 service alarms per day Transport Voice Cable TV Direct zoom-in in Maintenance application of Domain Manager for fast fault clarification Accelerate Time Back to Service! ISA XDM: Cross-Domain Management 15
16 General Fault Management: The Network View INMS Complete network overview via topology map Efficient Correlation & Filtering algorhythms allow fast fault localisation Alarm flood reduction. Example: reduction of 1 Mio alarms to 50 service alarms per day Transport Voice Cable TV Direct zoom-in in Maintenance application of Domain Manager for fast fault clarification Accelerate Time Back to Service! ISA XDM: Cross-Domain Management 16
17 Service View Network View General Fault Management: The Service View Premium Service customers: - Hospital - Franz Beckenbauer - Web server X.com LAN End customer with guaranteed SLA QoS: Web server X.com PBX MUX MUX... LAN MUX MUX PBX Complete network overview via topology map Efficient Correlation & Filtering algorhythms allow fast fault localisation Alarm flood reduction. Example: reduction of 1 Mio alarms to 50 service alarms per day Priorisation of alarms due to Service View: Reconfiguration to provide SLA availability Monitor and guarantee the contracted SLA s! ISA XDM: Cross-Domain Management 17
18 General Fault Management: Service Assurance and Customer Web access X.25 LAN PBX... Trouble Ticket solution (Remedy/ARS) Workflows Trouble Ticket System Trouble Ticket MUX LAN MUX MUX PBX X.25 End customer Web access Automatic creation of Trouble Tickets End-to-End Service Monitoring Online view of network status for your premium customers! ISA XDM: Cross-Domain Management 18
19 The ixdomain Management Solutions Customer Care & Billing e-cup SPRINT SCOPE INMS Domain Management Systems TDM DWDM Multi-Technology Multi-Vendor ISA XDM: Cross-Domain Management 19
20 XDM Performance Management - Architecture Reporting ad-hoc pre-defined web end-to-end SLA monitoring and alarming cross technology network quality surveillance Clients Monitoring SLA monitoring thresholds online reports FM interface Crossdomain Easy OSS integration WEB Corba SNMP Warehousing detailed history open interfaces Surpass FR TDM Mobile SDH/ DWDM SLA Parameters Multi-Vendor Connection Technologies availability throughput delay ISA XDM: Cross-Domain Management 20
21 Cross Domain Performance Management for TDM Switching Multi-Vendor Networks Wireline CT: AXE CT:S12 CT:5ESS CT: Domain Manager Domain Manager Domain Manager Domain Manager Data Collection Data Collection Data Collection Data Collection Domain Manager Data Collection EWSD AXE S12 5ESS supports all vendors of your TDM Network
22 End-to-end Performance Management for xdsl/vodsl XDM - Performance Management () Xpress Wireline ACI ACI LCT ACI NetM Cisco Works 4x So ISDN Eth10BT IAD DSL over SDH DSLAM XL V IAT Voice connection: e2e availability,... CMX II LAN V5.2 Cisco PSTN Data connection: e2e availability, throughput,... ISA XDM: Cross-Domain Management 22
23 The XDM Performance Management Solution for Virtual Trunking Wireline XDM - Performance Management () Surpass Wireline hiq 9100 Edge Router Edge Router TDM Switch Local-Exchange TDM Switch Local-Exchange hig 1000 Edge Router Edge Router Core Router Core Back Bone Core Router Router Edge Router Edge Router hig 1000 TDM Switch Local-Exchange E2E QoS Monitoring for Throughput, Delay, Delay jitter ISA XDM: Cross-Domain Management 23
24 The ixdomain Management Solutions Customer Care & Billing e-cup SPRINT SCOPE INMS Domain Management Systems TDM DWDM Multi-Technology Multi-Vendor ISA XDM: Cross-Domain Management 24
25 Customer Domain Centralised information from distinct areas... End-User 1 INTERNET End-User n Customer View Service Provider Domain Service Centric View Service Provisioning Connection Management Trouble Ticketing Performance Management Billing System Network Management System(s) Legacy System... Network Centric View Element Management Systems Allows you to correlate information from distinct areas making it meaningful to customers and whole organisation. ISA XDM: Cross-Domain Management 25
26 e-cup V1.0 Main Frame ISA XDM: Cross-Domain Management 26
27 Performance indicators Monthly QoS Report Customer Information Customer NameTelecel Comunicacoes Pessoais Customer Contact Name... Customer Contact Information... Service Provider Information Service Provider NamePT Prime Service Provider Contact Name... Service Provider Contact Information... Service Information Service Id2 Service NameFlexband Report Information Report Type... Date... Start Date:07/10/2000 End Date:06/11/2000 Reports Overview Availability Customer Info Service Provider Info Service Info Report Info Service Level Agreement Throughput (Degradation) Performance Data ISA XDM: Cross-Domain Management 27
28 The ixdomain Management Solutions Customer Care & Billing e-cup SPRINT SCOPE INMS Domain Management Systems TDM DWDM Multi-Technology Multi-Vendor ISA XDM: Cross-Domain Management 28
29 The challenge: ACI IAD ACI XL ACI IAT ACI NetM Cisco Works 4x So ISDN Eth10BT Customer Premises IAD DSL V5.2 PSTN over SDH Local Loop DSLAM (XL) Colocation Distribution Network CMX II XpressPath IAT (36140) Central Site LAN Cisco Router Time and resource consuming management! ISA XDM: Cross-Domain Management 29
30 Reduce your provisioning time significantly Service Provisioning today, without application End-Customer Call Service is active! Long Time to service Takes several hours Configuration and Service Activation Long Time to new service up to hours. Upgrade of Sales Pack. 1 Min. Time to Service Pre-Configuration with SPRINT/SCOPE: 1 Min. Time to new Service Pre-configuration allows a fast time to market! Service activation within 1 minute allows Mass Provisioning! Service upgrade within a minute allows fast bulk update of all users! ISA XDM: Cross-Domain Management 30
31 Automation support through fast profile technique Service Profiles are pre-defined once.. and just selected during daily provisioning Customer Care Standard - Profile Comfort - Profile Subscriber Profile Service Ordering Provisioned Serv. Customer Data: Profile Creation Directory Number: Service Provider: Service Profile: 1 2 n 1 2 n 1 2 n Domain Voice Domain Data Domain Profiles on the domain level Standard Comfort... Modern profile technique allows secure service activation within 1 Minute! ISA XDM: Cross-Domain Management 31
32 Available / planned Cross Domain Management Solutions General Fault Management: Date Multi-Vendor for all Technologies/Scenarios Options: - Assure Trouble Ticket (TT)System - Interface to other TT system Performance Management Solutions for Multi-Vendor TDM Switching (Fixed/Mobile) Performance Management Solutions for SURPASS Virtual Trunking 03/01 WEB Customer Portal e-cup 09/01 Voice over DSL (VoDSL) (ATTANE/SURPASS hia) - Fault Management - Service Provisioning (ATTANE step 1) 03/01 - Service Provisioning (ATTANE step 2/SURPASS hia) 09/01 - Performance Management (Domain applications) 06/01 - Performance Management (XDM applications) 09/01 ISA XDM: Cross-Domain Management 32
33 I&C Network Domains Market Success Countries with I&C network domains USA MEX GTM SLV CAN HND NIC CRI COL ECU PER BOL CHL ARG SWE DNK DEU NLD GBR BEL LUX OES CHE BOH ANT VEN FR A PO CRO R ES MOL TUN P MAR DZA LBY CPV SEN GNB GIN EGY BRA PRY URY FIN EST LTU ALB STP NGA CMR COG SDN NAM RSA GRC IS R SWZ MAZ MWI ARM OM N ARE KWT SAR JOR DJI IND NPL MUS POL CRE BYR SRE SLO HUN UKR YUG RO M BGR MYA THA MAL SIN IDN GEO TUR SYR LBN LA O PH L AUS KAS TKM USB TAD IRN MN G RUS CHN PAK TWN VNM BRN ISA XDM: Cross-Domain Management 33
34 I&C Network Domains Market Success and Domain Contracts / General Decisions Countries with I&C network domains Countries with I&C network domains and DM Contracts/Decisions USA MEX GTM SLV CAN HND NIC CRI COL ECU PER BOL CHL ARG SWE DNK DEU NLD GBR BEL LUX OES CHE BOH ANT VEN FR A PO CRO R ES MOL TUN P MAR DZA LBY CPV SEN GNB GIN EGY BRA PRY URY FIN EST LTU ALB STP NGA CMR COG SDN NAM RSA GRC IS R SWZ MAZ MWI ARM OM N ARE KWT SAR JOR DJI IND NPL MUS POL CRE BYR SRE SLO HUN UKR YUG RO M BGR MYA THA MAL SIN IDN GEO TUR SYR LBN LA O PH L AUS KAS TKM USB TAD IRN MN G RUS CHN PAK TWN VNM BRN ISA XDM: Cross-Domain Management 34
35 I&C Network Domains Market Success and XDM Contracts / General Decisions for INMS, SPRINT, SCOPE Countries with I&C network domains Countries with I&C network domains and DM Contracts/Decisions Countries with I&C network domains and one / several XDM Contracts/ Decisions USA MEX GTM SLV CAN HND NIC CRI COL ECU PER BOL CHL ARG SWE DNK DEU NLD GBR BEL LUX OES CHE BOH ANT VEN FR A PO CRO R ES MOL TUN P MAR DZA LBY CPV SEN GNB GIN EGY BRA PRY URY FIN EST LTU ALB STP NGA CMR COG SDN NAM RSA GRC IS R SWZ MAZ MWI ARM OM N ARE KWT SAR JOR DJI IND NPL MUS POL CRE BYR SRE SLO HUN UKR YUG RO M BGR MYA THA MAL SIN IDN GEO TUR SYR LBN LA O PH L AUS KAS TKM USB TAD IRN MN G RUS CHN PAK TWN VNM BRN ISA XDM: Cross-Domain Management 35
36 Conclusion Time determines the economy of process solutions and customer satisfaction Time To Market Time To Service Time Back To Service Time To Reflect On New Business This requires: - Hide network complexity behind efficient Cross Domain Management - Build up in Partnership with you a tailor-made System based on System Components ISA XDM: Cross-Domain Management 36
37 Streamline your Business with Cross-Domain Management Thank you Siemens AG 2000 ISA XDM: Cross-Domain Management 37
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