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1 Human Resource Management MGTA 343 Syllabus Evangel University Degree Completion Program 29B Monday, July 16, 2007 through August 13, 2007 Bryan Sanders, J.D. Welcome to the Managing Human Resources course. This course will provide an overview of the importance of human resource management as well as basic principles of laws and regulations that affect business managers. Course Description & Objectives Learners will provide an analysis of work environments and methods of planning, staffing, training, and developing human resources. Surveys, assessment, compensation, and labor relations strategies, as well as the legal aspects of human resource management will be discussed. This course is intended to provide the student basic knowledge of the fundamental business and government concepts as well as the rules of law that apply to human resource management to assess the need for professional legal advice. Specific Learning Objectives The Challenge of Human Resources Management Chapter 1 a. Identify how firms gain sustainable competitive advantage through people. b. Explain how globalization is influencing human resources and management. c. Describe the impact of information technology on managing people. d. Identify the importance of change management. e. State human resource s role in developing intellectual capital. f. Explain total quality management. g. Explain the roles and competencies of typical human resource managers. Strategy and Human Resources Planning Chapter 2 a. Identify the advantages of integrating human resources planning and strategic planning b. Explain the importance of internal resource analysis c. Describe the basic tools for human resources forecasting d. Explain the linkages between competitive strategies and HR e. Describe the requirements of strategy implementation Equal Employment Opportunity and Human Resources Management Chapter 3 a. Identity equal employment opportunity regulations. b. Identify major laws affecting human resource administration. c. Explain the use of the Uniform Guidelines on Employee Selection Procedures. d. Describe affirmative action and the basic steps in developing an affirmative action plan.
2 Job Analysis, Employee Involvement and Flexible Work Schedules Chapter 4 f. Identify methods of job analysis. g. Identify and explain the various sections of job description. h. Identify factors taken into account in designing a job. i. Identify the various job characteristics that motivate employees. j. Describe the various group techniques used to maximize employee contributions and work schedules. Human Resources Planning and Recruitment Chapter 5 a. Identify the advantages of integrating human resources planning and strategic planning. b. Describe the basic approaches to human resources planning. c. Identify the methods of job recruiting. d. Identify equal employment opportunity initiatives. Employee Selection Chapter 6 a. Explain the objectives of the personnel selection process. b. Identify the various sources of information used for personnel selection. c. Compare the value of different employment tests. d. Identify the different approaches to conducting an employment interview. Training Chapter 7. a. Describe the systems approach to training and development. b. Describe the components of training-needs assessment. c. Identify the principles of learning and describe how they facilitate training. d. Identify the types of training methods used for managers and nonmanagers and evaluation techniques. Appraising and Improving Performance Chapter 8 a. Explain the purposes of performance appraisals. b. Identify the sources and characteristics of effective appraisal programs. c. Explain the various methods for performance evaluation and interviews. Managing Compensation Chapter 9 a. Explain employer concerns in developing a strategic compensation program. b. Identify factors affecting wage. c. Differentiate the mechanics of each of the major job evaluation systems. d. Explain the purpose of a wage survey. e. Define wage curve, pay grades, and rate ranges. f. Identify major laws affecting compensation. Pay-for-Performance: Incentive Rewards Chapter 10 a. Discuss the basic requirements for successful implementation of incentive programs.
3 b. Identify types and usages of incentive pay plans. c. Explain the usage of merit raises. d. Differentiate and explain various gainsharing systems. e. Describe the main types of employee stock option plans. Employee Benefits Chapter 11 a. Describe the characteristics of a sound benefits program. b. Identify management issues and decisions related to employee benefit programs. c. Describe typical health benefit programs. d. Describe typical retirement policies and programs. e. Identify the major factors involved in the management of pension plans. f. Describe the types of work/life benefits that employers can provide. Safety and Health Chapter 12 a. Summarize the general provisions of the Occupational Safety and Health Act. b. Identify the measures that should be taken to control health hazards. c. Explain the role of employee assistance programs in human resource management. Employee Rights and Discipline Chapter 13 a. Explain the concepts of employee rights and employers responsibilities. b. Explain the concepts of employee-at-will, wrongful discharge, implied contract, and constructive discharge. c. Identify employee privacy rights. d. Explain the process and approaches in establishing disciplinary policies. e. Identify the different types of alternative dispute resolution procedures. f. Discuss the role of ethics in the management of human resources. The Dynamics of Labor Relations Chapter 14 a. Identify major laws that provide the framework for labor relations. b. Explain the reasons employees join unions. c. Describe the union organization process and bargaining process. d. Describe typical union grievance procedures. Creating High-Performance Work Systems Chapter 16 a. Describe the underlying principles of high-performance work systems. b. Explain the components that make up a high performance work system c. Describe how the principles of high performance work systems apply to various organizations Required Text George Bohlander and Scott Snell, Managing Human Resources, Thomson Southwestern Publishing (14 th Edition, 2007).
4 Assignments The practical nature of the Evangel degree completion program is designed for learners to apply text theory to real-world situations. All assignments should be typed, professional and well written. NO assignments will be accepted late. If you will be absent from class then your homework must be ed to the professor at or delivered to the degree completion office prior to the start of class. Classroom Participation The presentation of the material in this course will incorporate lecture and group discussion of assigned readings as well as current events in human resource management. Students are expected to review all materials assigned and in the textbook. Attendance If a student exceeds the twenty-five percent grace amount of absences in accordance with Evangel University rules that student will be dropped from the course with a W/F designation. Grading Scale A: percent C: percent A-: percent C-: percent B+: percent D+: percent B: percent D: percent B-: percent D-: percent C+: percent F: Below 60 percent Each of the four (4) examinations for the class will count for 100 points of the student s grade. There will be an examination due in weeks 2, 3, 4, and 5 that will have been handed out the week before. Class participation, in class assignments, and the written assignments for the class will constitute the remaining points earned for each student s grade. Course Schedule Week One Textbook: Chapters 1, 2 Topics: The Challenge of Human Resources Management, Strategy and Human Resources Planning Assignments Due the first week: Chapter 1: Discussion Questions1, 4, 9; and Case Study #3 Chapter 2: Discussion Questions 1, 3, 5; and Case Study #1 Week Two Textbook: Chapters 3, 4, 5 Topics: Equal Employment Opportunity and Human Resources Management, Job Analysis, Employee Involvement and Flexible Work Schedules, Recruitment Assignments handed out in week one due in class Examination One
5 Week Three Textbook reading: Chapters 6, 7, 8 Topics: Employee Selection, training and performance assessment Assignments handed out in week two due in class Examination Two Week Four Textbook: Chapters 9, 10, 11, 12 Topics Managing Compensation, Incentive Rewards, Employee Benefits, Safety and Health Assignments handed out in week three due in class Examination Three Week Five Textbook: Chapters 13, 14, and 16 Topics: Employee Rights and Discipline, Labor Relations, Creating High-Performance Work Systems Assignments handed out in week four due in class Final Examination MODIFICATIONS TO SYLLABUS While the Professor will make every attempt to accomplish the schedule and objectives of the course, situations may arise that would cause changes to occur in this syllabus. Students will be notified in class if changes need to be made.
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