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1 201 Datavoice House, PO Box 267, Stellenbosch, Elektron Avenue, Technopark, Tel: Stellenbosch, 7600 Fax: Adept Internet (Pty) Ltd. Reg. no: 1984/01310/07 VAT No: Adept Backup Solution - Storegrid Linux Client Setup Supported Linux Operating Systems Desktop : Ubuntu Desktop, Ubuntu Desktop Server : RedHat EL 5, RedHat EL 6, Ubuntu Server, Ubuntu Server, CentOS 5, CentOS 6 Requirements 1. Root access to the Desktop / Server where Storegrid client will be installed. 2. Desktop / Server StoreGrid ID and Password provided by Adept Internet. 3. Internet access for : 1. Software download. 2. Automatic Updates of the software. 3. Backups to be sent to the Adept Internet backup server(s). 4. The following ports needs to be added to the Firewall exception for the StoreGrid Clients if a personal / external firewall is in use: o TCP Port o TCP Port o HTTP Port 6060 o HTTP Port 6061 Download Storegrid for Linux. Ubuntu The Unzipped package is required. Install the unzip package using apt with the command below. sudo apt-get install unzip Download the latest version using a FTP client. FTP Hostname : ftp.adept.co.za Username : anonymous Password : 1. Connect to the FTP Server : ftp ftp.adept.co.za ftp ftp.adept.co.za 2. Login username anonymous. Connected to ftp.adept.co.za.

2 2 220 ProFTPD 1.3.3a Server (Adept Internet Ftp Server) [::ffff: ] Name (ftp.adept.co.za:adept): anonymous 3. Password: There is no password for the user so just type Enter 331 Anonymous login ok, send your complete address as your password Password: 4. Change to the correct directory : cd linux_software/storegrid 230 Anonymous access granted, restrictions apply Remote system type is UNIX. Using binary mode to transfer files. ftp> cd linux_software/storegrid 5. Change to passive mode : passive 250 CWD command successful ftp> passive 6. Do a directory Listing: ls Passive mode on. ftp> ls 7. Download the latest version of Vembu as per the Directory Listing : get VembuStoreGrid_4_4_0_SP_DBN_Client_Only.zip 227 Entering Passive Mode (196,44,32,42,249,54). 150 Opening ASCII mode data connection for file list -rw-r--r-- 1 anonymous_ftp anonymous_ftp Jul 16 09:16 VembuStoreGrid_4_4_0_SP_DBN_Client_Only.zip 226 Transfer complete ftp> get VembuStoreGrid_4_4_0_SP_DBN_Client_Only.zip 8. Exit the FTP server when the transfer is complete : exit local: VembuStoreGrid_4_2_1_Pro_DBN_Client_Only.zip remote: VembuStoreGrid_4_4_0_SP_DBN_Client_Only.zip 227 Entering Passive Mode (196,44,32,42,197,227). 150 Opening BINARY mode data connection for VembuStoreGrid_4_4_0_SP_DBN_Client_Only.zip ( bytes) 226 Transfer complete bytes received in 2.11 secs ( kb/s) ftp> exit RedHat / CentOS The Following packages are required. Unzipped package is required to extract the installation file. Perl package is required to run storegrid. libstdc++.so.6 library is required to run storegrid. yum -y install unzip yum -y install perl yum -y install libstdc++.i686

3 3 Download the latest version using a FTP client. FTP Hostname : ftp.adept.co.za Username : anonymous Password : 1. Connect to the FTP Server : ftp ftp.adept.co.za ~]# ftp ftp.adept.co.za 2. Login username anonymous. Connected to ftp.adept.co.za. 220 ProFTPD 1.3.3a Server (Adept Internet Ftp Server) [::ffff: ] Name (ftp.adept.co.za:adept): anonymous 3. Password: There is no password for the user so just type Enter 331 Anonymous login ok, send your complete address as your password Password: 4. Change to the correct directory : cd linux_software/storegrid 230 Anonymous access granted, restrictions apply Remote system type is UNIX. Using binary mode to transfer files. ftp> cd linux_software/storegrid 5. Do a directory Listing: ls 250 CWD command successful ftp> ls 7. Download the latest version of Vembu as per the Directory Listing : get VembuStoreGrid_4_4_0_SP_DBN_Client_Only.zip 227 Entering Passive Mode (196,44,32,42,202,101). 150 Opening ASCII mode data connection for file list -rw anonymous_ftp anonymous_ftp Sep 19 05:58 VembuStoreGrid_4_4_0_SP_DBN_Client_Only.zip -rw anonymous_ftp anonymous_ftp Sep 19 05:58 VembuStoreGrid_4_4_0_SP_RH_Client_Only.zip 226 Transfer complete ftp> get VembuStoreGrid_4_4_0_SP_RH_Client_Only.zip 8. Exit the FTP server when the transfer is complete : quit local: VembuStoreGrid_4_4_0_SP_RH_Client_Only.zip remote: VembuStoreGrid_4_4_0_SP_RH_Client_Only.zip 227 Entering Passive Mode (196,44,32,42,210,90). 150 Opening BINARY mode data connection for VembuStoreGrid_4_4_0_SP_RH_Client_Only.zip ( bytes) 226 Transfer complete bytes received in 3.02 secs ( Kbytes/sec) ftp> quit 221 Goodbye.

4 4 Storegrid Installation Ubuntu / Redhat / CentOS. 1. UnZip the Storegrid Package. Ubuntu unzip VembuStoreGrid_4_4_0_SP_DBN_Client_Only.zip Redhat / CentOS unzip VembuStoreGrid_4_4_0_SP_RH_Client_Only.zip 2. Run the Installation with root privileges. Ubuntu sudo./vembustoregrid_4_2_1_pro_dbn_client_only.bin Redhat / CentOS./VembuStoreGrid_4_2_1_Pro_DBN_Client_Only.bin 3. Select the Installation Type. Adept Internet recommends using Option 1. Type 1 and Enter to proceed Checking for User Previleges... The installing user has root previleges ********************************************************************************** Welcome to the installation setup of StoreGrid Online Backup Service ********************************************************************************** ************************************************************************************ Choose Vembu StoreGrid Service Provider Edition installation type ************************************************************************************ You can perform two types of installations : 1 - Install Vembu StoreGrid Service Provider Edition by creating a new storegrid user account with root privileges. Select this installation type if you would like to configure backup of other user files, system files, mysql database files etc. in the system. Note that StoreGrid will be installed as a daemon process and will automatically start when the system boots up. You would need to login as root to install Vembu StoreGrid Service Provider Edition for this type of installation. This type of installation will create "storegrid" user with non-root privileges and install the Vembu StoreGrid Service Provider Edition in "/home/storegrid" directory. 2 - Install Vembu StoreGrid Service Provider Edition in the current user. Select this installation type if you would like to install Vembu StoreGrid Service Provider Edition in the current user directory with current user privileges. You will be asked to specify the directory in which Vembu StoreGrid Service Provider Edition should be installed later during the installation. Note that StoreGrid will be installed in the current user directory and has to be

5 5 manually started everytime the machine is rebooted. ************************************************************************************ Please enter your option [1 or 2] 1 4. Set the new storegrid user password. Enter the password twice and Enter to proceed to the next step. Adept Internet suggest that a strong password with minimum length of 8 and that lowercase uppercase and digits are used. Creating storegrid user... Enter Password for the storegrid user Enter new UNIX password: Retype new UNIX password: passwd: password updated successfully storegrid User Created Successfully 5. Vembu StoreGrid License Agreement : Go through the license agreement, enter y and enter to proceed to the Next step. STOREGRID END USER LICENSE AGREEMENT This is a legal agreement between you and Vembu Technologies Private Limited, a company incorporated in India and having it's registered office at Office A, II floor, New No. 209, Old No. 13A, Velachery Main Road, Velachery, Chennai , India and its subsidiaries ("Vembu "). Vembu is the owner of accompanying StoreGrid Software and this Agreement lays down the terms and conditions upon which Vembu offers to license the StoreGrid Software together with accompanying items including but not limited to, the executable programs, drivers, libraries and data files associated with such programs and all related documentation (collectively, "the StoreGrid Software"). 1. Scope of Agreement /// 12. General This Agreement is binding on you as well as your employees, contractors, agents and any person who uses the computer / device on which the StoreGrid Software is installed. This Agreement is also binding on your successors and assignees. This Agreement is the entire agreement b etween us and supersedes all previous agreements, arrangements, understandings or representations (including advertisement) relating to the subject matter hereof. If any provision of this Agreement is deemed invalid or unenforceable that particular provision will be deemed mod ified to the extent necessary to make the provision valid and enforceable and the remaining provisions will remain in full force and effect. Any failure or delay by a party to exercise any right or remedy under this Agreement shall not operate as a waiver of that right or reme dy. Do you agree to the above license terms? [y / n] y 6. Create the StoreGrid User installation directory: Type y and Enter to proceed. Ubuntu Only /home/storegrid directory does not exists. Create it now? Please type yes(y) or no(n) [y / n] y /home/storegrid directory has been created 7. Installation of Libraries needed by StoreGrid: StoreGrid will install all the Libraries needed using the apt

6 6 repositories of Ubuntu. Installation directory is readable, writable and executable. Proceeding with Installation... *********************************************************************** Checking C++ Run time library... *********************************************************************** C++ Run time library is missing ************************************************************************* This is a 32bit Application. Therefore it requires 32bit libraries. Now installing "ia32-libs". Please be Patient. It could take few minutes. ************************************************************************* Please be patient. It could take few minutes Vembu StoreGrid - StoreGrid Identity : (StoreGrid will skip this step and retain existing settings if it detects an earlier version was installed) The StoreGrid ID will be used to identify this installation of StoreGrid and must be exactly the same as the ID supplied by Adept Internet. Note: The StoreGrid ID is case insensitive. Type in the Storegrid ID and Enter to proceed. ******************************************************************** StoreGrid ID is the unique name with which your StoreGrid installation is identified. By default, it takes your machine name as the StoreGrid ID. But we recommend giving your id as the StoreGrid ID since your ID is globally unique. ********************************************************************** Do you want to identify your machine name other than hostname "ubuntu-storegrid" [y/n] y Enter StoreGrid ID for Vembu StoreGrid Service Provider Edition adept-provideded-storegrid-id 9. Set the new storegrid web interface username and password. Enter the username and enter the password twice and press Enter to proceed to the next step. Adept Internet suggest that a strong password with minimum length of 8 that contains lowercase, uppercase and digits. Vembu StoreGrid Service Provider Edition Web Console Authentication Enter Username and password for Vembu StoreGrid Service Provider Edition Web Console. This is required while starting the Vembu StoreGrid Service Provider Edition Web Console. Enter Username : admin Enter Password : Re-type Password : Vembu StoreGrid Professional Edition Web Console user created. 10. Configure Backup Server Port and UI Communication Port By default StoreGrid uses the ' Backup Server Port' 32004, for all the client-server communications and the 'UI Communication Port' for communication between the StoreGrid Web Console and the StoreGrid Application. If you wish StoreGrid to use ports other than the default, you are provided with the following options here : Adept Internet recommends that the defaults be used.

7 7 Type n and Enter to proceed. ******************************************************************** Backup Server Port is used by StoreGrid to connect the server. UI Communication Port is used for communication between StoreGrid Web console and StoreGrid Application. You can configure these ports manually. By default the value of 1. Backup Server Port is UI Communication Port is ********************************************************************** Do you want to change these ports from default value [y/n] n 11. StoreGrid Service Users: The StoreGrid process. Type 1 and Enter to proceed. Adept Internet recomends that the StoreGrid Prossess runs as the root user to ensure that the backup service has access to all the files on the server to backup. perl: warning: Falling back to the standard locale ("C"). Adding system startup for /etc/init.d/storegrid... /etc/rc0.d/k99storegrid ->../init.d/storegrid /etc/rc1.d/k99storegrid ->../init.d/storegrid /etc/rc6.d/k99storegrid ->../init.d/storegrid /etc/rc2.d/s98storegrid ->../init.d/storegrid /etc/rc3.d/s98storegrid ->../init.d/storegrid /etc/rc4.d/s98storegrid ->../init.d/storegrid /etc/rc5.d/s98storegrid ->../init.d/storegrid StoreGrid installed as daemon process in /etc/init.d/storegrid Do you want run StoreGrid with 'root' user[1] or 'storegrid' user[2]? Incase, if you want to backup root user files and folder then you might need to run StoreGrid as root user. If you want to run StoreGrid as non-root user, you might need to provide 'storegrid' user with READ privileges to backup those files and folders. choice[1/2] : Start StoreGrid Process. Type "sudo service storegrid start" and Enter to start the StoreGrid Process. Ubuntu sudo service storegrid start Starting StoreGrid! RedHat / CentOS ~]# /etc/init.d/storegrid start Starting StoreGrid! 13. After successful start of the StoreGrid Process, you can open the StoreGrid Web Console from any PC / Server's web browser. You will have to login to the Web Console using the web username and password configured in the setup. Refer to Step 9 above. URL : IP]:6061 eg Remember you can change the password for the user. See Adept Backup Solution - Change user password When Prompted with a Website security certificate error click "Continue to this website" to proceed.

8 8 14. After login you need to set the correct Time Zone for StoreGrid. South Africa is : "GMT+2 Africa / Johannesburg". Click Save to proceed. 15. The Storegrid Client must be Authenticated and linked to the Adept Internet Backup Server. To do this go

9 9 to Settings -> Authenticate Client. 16. Select the Adept Backup Server in the Server List "backup.adept.co.za" 17. Type in the Password provided by Adept Internet and click on Authenticate. When completed the Backup Server will be listed below in the Server List. 18. Your are now connected to the backup server and the following documents can be followed for the setup of the required backups File Backup 2. Database Backup 1. MSSQL 2. MySQL

10 10 Common StoreGrid Linux Client Installation problems. Apache did not start in latest Linux OS. Check the log in the "INSTALLATION_LOCATION/sgchroot/apache/logs/error_log file" If the file contains log like this "Invalid argument: Couldn't set permissions on cross-process lock; check User and Group directive " (or) "Invalid argument: setgid: unable to set group id to Group" Resolution : Follow the below Steps to resolve this. 1. Open the file "INSTALLATION_LOCATION/sgchroot/apache/conf/httpd.conf" 2. Search for the word in the file: Group #-1 3. Change Group #-1 to Group #1 4. Now start the apache. The Apache will be started successfully. Storegrid not starting on Redhat / CentOS error: "error while loading shared libraries: libz.so.1: cannot open shared object file: No such file or directory" StoreGrid]# tail -f SGLog.log./bin/StoreGrid: error while loading shared libraries: libz.so.1: cannot open shared object file: No such file or directory Resolution: Installing the following libraries will solve the problem: yum install libz.so.1 yum install libstdc++.so.5 yum install libexpat.so.0

11 11 Java Script Disabled in browser. Internet Explorer (Latest version) 1. On web browser menu click "Tools" menu and select "Internet Options". 2. In the "Internet Options" window select the "Security" tab. 3. On the "Security" tab click on the "Custom level..." button. 4. When the "Security Settings - Internet Zone" dialog window opens, look for the "Scripting" section. 5. In the "Active Scripting" item select "Enable". 6. When the "Warning!" window pops out asking "Are you sure you want to change the settings for this zone?" select "Yes". 7. In the "Internet Options" window click on the "OK" button to close it. 8. Click on the "Refresh" button of the web browser to refresh the page. Mozilla Firefox (Latest version) 1. On the web browser click "Firefox" menu and then select "Options". 2. In the "Options" window select the "Content" tab. 3. Mark the "Enable JavaScript" checkbox. 4. In the opened "Options" window click on the "OK" button to close it. 5. Click on the "Reload current page" button of the web browser to refresh the page.

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