Content Management met Office SharePoint. Astrid van Raalte Solution Specialist Business Productivity

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Abigayle Chandler
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1 Content Management met Office SharePoint Astrid van Raalte Solution Specialist Business Productivity Schiphol, 19 januari 2010

2 Agenda Nieuwe Manieren van (Samen) werken en de rol van Software Uitdagingen rondom Content Management Microsoft visie op ECM Demonstratie

3 Agenda Nieuwe Manieren van (Samen) werken en de rol van Software Uitdagingen rondom Content Management Microsoft visie op ECM Demonstratie

Mega Trends: New World of Work One World of Business Collaboratie Nomadic Workforce Consolidatie en Convergence People Drive Success Transparente Organisaties Regelgeving en Compliance Privacy Rights

4 Mega Trends: New World of Work One World of Business Collaboratie Nomadic Workforce Consolidatie en Convergence People Drive Success Transparente Organisaties Regelgeving en Compliance Privacy Rights Integratie en Interoperability Changing Workforce Demografische veranderingen Consumerization of IT Always On, Always Connected Work & Family Life Balance Informatie vs Inzicht Software en Services Spectrum

Integratie en Interoperability Changing Workforce Demografische veranderingen Consumerization of IT

5 Samenwerking in context Gestructureerd Formulier Workflows Dashboards Asynchroon Wikis Document Voic Blogs Team Workspaces Role-Based Sites Transactioneel Online vergaderingen RSS Presence Real Time ConferenceCall Telefoon IM/Chat Ad Hoc

Team Workspaces Role-Based Sites Transactioneel Online

De groei van virtuele samenwerking 100% 80 60 40 20 0 2000 2005 2010 (Source: Gartner - http://www.datapro.com/teleconferences/attributes/attr_103789_115.

6 De groei van virtuele samenwerking 100% (Source: Gartner - Werkstijlen Alleen werken Gelijktijdig en op zelfde plaats Gelijktijdig, maar Op verschillende plaatsen Niet gelijk en niet op dezelfde plaats Percentage werk dat afhankelijk is van groepsinput

ppt) Werkstijlen Alleen werken Gelijktijdig en op zelfde plaats Gelijktijdig, maar Op

7 Software kan het verschil maken Empower people to search, communicate, share, and collaborate Neem betere beslissingen, behaal een hogere productiviteit en betere bedrijfsresultaten door de mensen in staat te stellen om: Zoeken en vinden: Stelt mensen in staat om te acteren o.b.v. de juiste informatie en expertise Communiceren: Stroomlijnen en samenbrengen van communicatie Delen: Zet persoonljke informatie om in organisatiebrede kennis Samenwerken: Vereenvoudig de manier waarop mensen samenwerken

vision: PC on every desktop Contained <50 commands (Word 1.

8 Microsoft Office Evolution Word Processing Presentations Information Management Business Modelling Business Data Management Unified Communications Collaboration Search Content Management Business Intelligence Then Automated simple business processes Microsoft vision: PC on every desktop Contained <50 commands (Word 1.0) Used to produce final documents Now Enables business productivity capabilities Over 500 million Office users today Thousands of commands, made intuitive People may spend more time 1-1 with Office than their spouse!

9 Microsoft Business Productivity Suite At Microsoft, we work to help people and businesses throughout the world realize their full potential BI ECM Collab Search

Risicoverlagend content beheren en herbruiken Sneller en beter

10 Eén platform voor Intranet-, Extranet- en Internet-oplossingen Makkelijk en intuïtief informatie en kennis delen Risicoverlagend content beheren en herbruiken Sneller en beter doordachte beslissingen kunnen nemen SAP, Siebel, Oracle, MS Dynamics, etc.

11 Microsoft SharePoint 2010 The Business Collaboration Platform for the Enterprise and the Web Sites Composites Communities Insights Content Search

Microsoft SharePoint 2010 Business Connectivity Services InfoPath Form Services External Lists Workflow SharePoint Designer Visual Studio API Enhancements REST/ATOM/RSS PerformancePoint Services

12 Microsoft SharePoint 2010 Business Connectivity Services InfoPath Form Services External Lists Workflow SharePoint Designer Visual Studio API Enhancements REST/ATOM/RSS PerformancePoint Services Excel Services Chart Web Part Visio Services Web Analytics SQL Server Integration PowerPivot Social Relevance Phonetic Search Navigation FAST Integration Enhanced Pipeline Composites Insights Sites Search Communities Content Ribbon UI SharePoint Workspace SharePoint Mobile Office Client and Office Web App Integration Standards Support Tagging, Tag Cloud, Ratings Social Bookmarking Blogs and Wikis My Sites Activity Feeds Profiles and Expertise Org Browser Enterprise Content Types Metadata and Navigation Document Sets Multi-stage Disposition Audio and Video Content Types Remote Blob Storage List Enhancements

Search Communities Content Ribbon UI SharePoint Workspace SharePoint Mobile Office Client and Office Web App Integration Standards Support Tagging, Tag Cloud, Ratings Social Bookmarking Blogs and

14 Agenda Nieuwe Manieren van (Samen) werken en de rol van Software Uitdagingen rondom Content Management Microsoft visie op ECM Demonstratie

Keys to ECM Success Participation Capability is discoverable and usable by all users Consistency New content types can be added under similar policy frameworks as existing content types Flexibility

15 Keys to ECM Success Participation Capability is discoverable and usable by all users Consistency New content types can be added under similar policy frameworks as existing content types Flexibility Management policies can be changed as business needs dictate Interoperability Individual components do not block capability upgrades Information is available long-term through standard formats Cost effectiveness Return on investment (ROI) is clear

can be changed as business needs dictate Interoperability Individual components do not block capability

ECM Impact Scope Is Growing Only 20% of data is held in structured systems 80% of data is therefore held in unstructured systems Source: Doculabs 90% of unstructured data is also unmanaged Data is

16 ECM Impact Scope Is Growing Only 20% of data is held in structured systems 80% of data is therefore held in unstructured systems Source: Doculabs 90% of unstructured data is also unmanaged Data is growing at 36% per year Content types and new media are proliferating and gaining uptake, but also need management and discoverability Discovery demands are increasing in number and scope Demands for clearer ROI on IT investment are increasing

year Content types and new media are proliferating and gaining uptake, but also need management and

17 Business Upside: Harness Information Productivity Reduce costs, improve quality, and promote compliance How: Automated document routing, approval, control Knowledge Management Capture, align, and improve utility of information Find and use the right information at the right time Drive content reuse, best practices, and continuous improvement Increase business capability and environmental insight Drive change management and agility

information Find and use the right information at the right time Drive content reuse, best practices, and

18 Agenda Nieuwe Manieren van (Samen) werken en de rol van Software Uitdagingen rondom Content Management Microsoft visie op ECM Demonstratie

The Microsoft View: Integrate for Success Key information is protected from unauthorized access IP Protection Information Value Relevant information is easily discoverable by

19 The Microsoft View: Integrate for Success Key information is protected from unauthorized access IP Protection Information Value Relevant information is easily discoverable by intended and non-intended authorized users E-Discovery Single Infrastructure Consistent updates Information is discoverable by the organization cost-effectively Easy user participation

intended and non-intended authorized users E-Discovery Single Infrastructure Consistent

20 Microsoft ECM for the Masses An Inherently Strong Alignment and a Different Approach User Participation Traditional ECM Unmanaged Content Managed Content Capture untapped value Manage broadening risk Content Types Reduce cost and complexity Scale to 100% of users and content under management

Managed Content Capture untapped value Manage broadening risk Content

21 ECM from Microsoft Foundational ECM Document Management Records Management Web Content Management Rich Media Management Document Output Management Archiving Human Centric Workflow Supplemental ECM Embrace and Extend Workloads with Partners Physical Records Management Business Process Management Transactional Content Management Scanning and Capture Archiving and Library Services

22 Delivering ECM for the Masses

23 Agenda Nieuwe Manieren van (Samen) werken en de rol van Software Uitdagingen rondom Content Management Microsoft visie op ECM Demonstratie

25 Microsoft SharePoint 2010 The Business Collaboration Platform for the Enterprise and the Web Sites Composites Communities Insights Content Search

26 SharePoint Content User-centric Flexibility and Compliance Management Efficiency

27 SharePoint Content Enable employees to deliver value fast with Document Sets

28 SharePoint Content Make it easy for users to enter metadata and use it

29 SharePoint Content Rich authoring and publishing for web and multi-media content

30 SharePoint Content Expand reach of records management across the enterprise

31 SharePoint Content Reduce network-related costs with locally cached content Local copy saved for offline access Synchronizing only updated sections (deltas) Editing conflict resolved by merge engine

The Business Case For SharePoint 2010. Ian Woodgate

The Business Case For SharePoint 2010 Ian Woodgate What I can t do Agenda Quick introduction to SharePoint 2010 How are other organisations using SharePoint? Components of a SharePoint business case Three