HP ProLiant SL390s G7 2U half width Server

Transcription

1 HP ProLiant SL390s G7 2U half width Server Maintenance and Service Guide Part number September 2010 (First edition)

2 Legal notices Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Intel, Xeon, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

3 Contents Customer self repair... 5 Parts only warranty service... 5 Illustrated parts catalog Mechanical components System components HP Contact Information Before You Contact HP Removal and Replacement Procedures Hardware Configuration Tools Hardware Configuration Information Electrostatic Discharge Information Pre-Installation Procedure Post-installation instructions Server Warnings and Cautions Symbols on Equipment Powering Down the Server System tray Removal and Replacement Procedures Drives Cable Management Cable Connections Hard Drives SAS/SATA HDD Backplane System Board Configuration Processor Memory PCI Expansion Cards Battery-backed write cache procedures System Battery System Board Removal and Replacement Procedure Personality board Power Supply Unit (PSU) System Fan GPU Installing the Single GPU Option Kit Installing the 2 GPU Riser Option Kit Connectors, Switches, and LEDs Connectors and Components Front Panel Components Rear panel components System board components Jumpers and Switches LED Indicators Front panel LED indicators Rear panel LED indicators Diagnostic tools Troubleshooting resources Contents 3

4 HP Insight Diagnostics Integrated Management Log Array Diagnostic Utility HP Systems Insight Manager HP Insight Remote Support software USB support and functionality USB support Internal USB functionality Internal SD support Physical and Operating Specifications System Unit Index Contents 4

5 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: Mandatory Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. Optional Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used. For more information about HP's Customer Self Repair program, contact your local service provider. For the North American program, refer to the HP website ( Parts only warranty service Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty service, HP will provide replacement parts free of charge. For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. Customer self repair 5

6 Réparation par le client (CSR) Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR: Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit. REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue illustré. Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une assistance téléphonique, appelez le Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP ( Service de garantie "pièces seules" Votre garantie limitée HP peut inclure un service de garantie "pièces seules". Dans ce cas, les pièces de rechange fournies par HP ne sont pas facturées. Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Customer self repair 6

7 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione. Vi sono due categorie di parti CSR: Obbligatorie Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio. Opzionali Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto. NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti. In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare. Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il programma in Nord America fare riferimento al sito Web HP ( Servizio di garanzia per i soli componenti La garanzia limitata HP può includere un servizio di garanzia per i soli componenti. Nei termini di garanzia del servizio per i soli componenti, HP fornirà gratuitamente le parti di ricambio. Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da parte del cliente. Se il cliente invece richiede la sostituzione ad HP, dovrà sostenere le spese di spedizione e di manodopera per il servizio. Customer self repair 7

8 Customer Self Repair HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt: Zwingend Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet. Optional Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit No bzw. Nein gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier- /Frachtdienst. Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP Website unter ( Parts-only Warranty Service (Garantieservice ausschließlich für Teile) Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt HP Ersatzteile kostenlos zur Verfügung. Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet. Customer self repair 8

9 Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías: Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. Opcional: componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto. NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes. Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP, deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente ( Servicio de garantía exclusivo de componentes La garantía limitada de HP puede que incluya un servicio de garantía exclusivo de componentes. Según las condiciones de este servicio exclusivo de componentes, HP le facilitará los componentes de repuesto sin cargo adicional alguno. Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. Customer self repair 9

10 Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSRonderdeel, verzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee categorieën CSR-onderdelen: Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht. Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product. OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee". Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden geretourneerd. Als het defecte onderdeel aan HP moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt. Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website ( Garantieservice "Parts Only" Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen. Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht. Customer self repair 10

11 Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente. Existem duas categorias de peças CSR: Obrigatória Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Opcional Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado. Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone. A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no material de transporte fornecido. Caso não o faça, a HP poderá cobrar a reposição. Para as peças de reparo feito pelo cliente, a HP paga todas as despesas de transporte e de devolução da peça e determina a transportadora/serviço postal a ser utilizado. Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP ( Serviço de garantia apenas para peças A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Customer self repair 11

12 Customer self repair 12

13 Customer self repair 13

14 Customer self repair 14

15 Customer self repair 15

16 Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair 1 Front GPU bracket None 2 SL390s G7 2U left tray None 3 Left front I/O bezel None 4 front PCIe bracket None 5 Top power bracket None 6 Single GPU bottom bracket None 7 HDD cage None 8 Right front I/O bezel None 9 SL390s G7 2U right tray None 10 Top cover of power supply None Illustrated parts catalog 16

17 1 Mandatory Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2 Optional Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. 3 No Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as No in the Illustrated Parts Catalog. 1 Mandatory : Obligatoire Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d œuvre du service vous seront facturés. 2 Optional : Facultatif Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit. 3 No : Non Certaines pièces HP ne sont pas conçues pour permettre au client d effectuer lui-même la réparation. Pour que la garantie puisse s appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention Non dans le Catalogue illustré. 1 Mandatory: Obbligatorie Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio. 2 Optional: Opzionali Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto. 3 No: Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un No nel Catalogo illustrato dei componenti. 1 Mandatory: Zwingend Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet. 2 Optional: Optional Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. 3 No: Kein Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit No bzw. Nein gekennzeichnet. Illustrated parts catalog 17

18 1 Mandatory: Obligatorio componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. 2 Optional: Opcional componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto. 3 No: No Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra No en el catálogo ilustrado de componentes. 1 Mandatory: Verplicht Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening. 2 Optional: Optioneel Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product. 3 No: Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met Nee. 1 Mandatory: Obrigatória Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. 2 Optional: Opcional Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. 3 No: Nenhuma Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca No (Não), no catálogo de peças ilustrado. Illustrated parts catalog 18

19 Illustrated parts catalog 19

20 System components Item Description Spare Part Number Customer Self Repair 1 SL390s G7 System Board Optional 2 2 PCA x24 riser card Optional 2 X16 riser card Optional 2 3 Rear GPU riser card Optional 2 4 Front GPU riser card Optional 2 5 Front PCIe card Optional 2 6 Hard Drive, SSD 64GB SFF Optional 2 Hard Drive, SSD 60GB SFF Optional 2 Hard Drive, SSD 120GB SFF Optional 2 Hard Drive, SAS 300GB 15K LFF Optional 2 Hard Drive, SAS 600GB 15K LFF Optional 2 Hard Drive, SAS 2TB 15K LFF Optional 2 Hard Drive, SAS 300MB 10K SFF Optional 2 Illustrated parts catalog 20

21 Item Description Spare Part Number Customer Self Repair 7 Hard Drive, SATA 160GB 7.2K SFF Optional 2 Hard Drive, SATA 500GB 7.2K SFF Optional 2 Hard Drive SATA 300GB 10K SFF Optional 2 8 IOH mezz card Optional 2 9 IB Enablment card Optional 2 10 HDD backplane Optional 2 11 Personality board Optional 2 GPU power board Optional 2 12 Processors,Optional Series Processor Intel X GHz/1333/12M/6c/6.4 QPI/130W Processor Intel X GHz/1333/12M/6c/6.4 QPI/95W Processor Intel X GHz/1333/12M/6c/6.4 QPI/95W Processor Intel X GHz/1333/12M/6c/6.4 QPI/95W Processor Intel E GHz/1066/12M/4c/5.86 QPI/80W Processor Intel E GHz/1066/12M/4c/5.86 QPI/80W Processor Intel E GHz/1066/12M/4c/5.86 QPI/80W Processor Intel E GHz/800/4M/4c/4.8 QPI/80W Processor Intel E GHz/800/4M/2c/4.8 QPI/80W Processor Intel L GHz/1333/12M/6c/5.86 QPI/60W Processor Intel L GHz/1066/12M/4c/5.86 QPI/40W Optional Optional Optional Optional Optional Optional Optional Optional Optional Optional Optional 2 13 Memory Module DIMM PC E 1GB Mandatory 1 DIMM PC E 2GB DIMM PC R 2GB Mandatory 1 Mandatory 1 Illustrated parts catalog 21

22 Item Description Spare Part Number Customer Self Repair DIMM PC R 4GB DIMM PC3-8500R 4GB DIMM PC3-8500R 8GB Mandatory 1 Mandatory 1 Mandatory 1 14 Processor Heat Sink Optional 2 15 GPU, optional HP Tesla M Slot Passive Module Optional 2 HP Tesla M2050 3GB Module (SH885A) Optional 2 HP Tesla M2050 3GB Module (SH885B) Optional 2 HP Tesla M2070 6GB Module Optional 2 16 SL390s G7 System Board Optional 2 17 System Fan, Non Redundant System Fan, Redundant W Power Supply 1200-W Power Supply High Efficiency Mandatory 1 Mandatory W Power Supply 750-W Power Supply High Efficiency Mandatory 1 19 Power/data Backplane board Mandatory 1 Cables 20 SATA Power/Data MSAR1 Cable Optional SATA Power/Data MSAR2 Cable Optional 21 RPS Cable, Right Optional RPS Cable, Left Optional 22 Power Converter Internal Cable, Right Optional Power Converter Internal Cable, Left Optional 23 MB Power Cable, Right Optional MB Power Cable, Left Optional 24 Fan 1 Power/Signal Cable Optional 25 RCM/MSAR Cable Optional 26 Health LED cable Optional HD backplane cable Optional 2 Mini SAS cable Optional 2 Illustrated parts catalog 22

23 Item Description Spare Part Number Customer Self Repair GPU1 power cable Optional 2 GPU2 riser board power cable Optional 2 GPU3 power cable Optional 2 Mini SAS to SATA cable Optional 2 Mini SAS to 2x22 pin cable Optional 2 2x22 pin SATA cable Optional 2 I2C cable Optional 2 RCM enablement cable Optional 2 RDM cable Optional 2 1 Mandatory Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2 Optional Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. 3 No Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. 1 Mandatory: Obligatoire Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. 2 Optional: Facultatif Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit. 3 No: Non Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention Non dans le Catalogue illustré. 1 Mandatory: Obbligatorie Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio. 2 Optional: Opzionali Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto. 3 No: Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un No nel Catalogo illustrato dei componenti. Illustrated parts catalog 23

24 1 Mandatory: Zwingend Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet. 2 Optional: Optional Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. 3 No: Kein Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit No bzw. Nein gekennzeichnet. 1 Mandatory: Obligatorio componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. 2 Optional: Opcional componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto. 3 No: No Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra No en el catálogo ilustrado de componentes. 1 Mandatory: Verplicht Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening. 2 Optional: Optioneel Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product. 3 No: Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee". 1 Mandatory: Obrigatória Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. 2 Optional: Opcional Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. 3 No: Nenhuma Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca No (Não), no catálogo de peças ilustrado. Illustrated parts catalog 24

25 Illustrated parts catalog 25

26 HP Contact Information For the name of the nearest HP authorized reseller: In the United States, call In Canada, call In other locations, refer to the HP website at For HP technical support: In North America: Call HP-INVENT ( ). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. If you have purchased a Care Pack (service upgrade), call For more information about Care Packs, refer to the HP website at Outside North America, call the nearest HP Technical Support Phone Center. For telephone numbers for worldwide Technical Support Centers, refer to the HP website at Before You Contact HP Be sure to have the following information available before you call HP: Technical support registration number (if applicable) Product serial number Product model name and number Applicable error messages Add-on boards or hardware Third-party hardware or software Operating system type and revision level Illustrated parts catalog 26

27 Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for the HP ProLiant SL390s G7 2U half width server. Review the specifications of a new component before installing it to make sure it is compatible with the server. When you integrate new components into the system, record its model and serial number, and any other pertinent information for future reference. After completing any removal or replacement procedure, run the diagnostics program to verify that all components operate properly. NOTE: The figures used in this chapter to illustrate procedural steps are labeled numerically (i.e., 1, 2 ). When these figures are used in substep items, the alphabetically labeled instructions correspond to the numbered labels on the related figure (i.e., label 1 corresponds to step a, label 2 corresponds to step b, etc.). The procedures described in this section assume that the server is out of the rack and is positioned on a flat, stable surface. Hardware Configuration Tools You need the following items for some procedures: T-10/T-15 wrench Flat-blade screwdriver The following references and software tools may also be used: HP ProLiant SL390s G7 2U half width server Easy Set-up CD IPMI Event Log Diagnostics Software Hardware Configuration Information Electrostatic Discharge Information An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuit. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions: Transport products in static-safe containers such as conductive tubes, bags, or boxes. Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations. Cover workstations with approved static-dissipating material. Use a wrist strap connected to the work surface, and properly grounded (earthed) tools and equipment. Keep work area free of nonconductive materials, such as ordinary plastic assembly aids and foam packing. Make sure that you are always properly grounded (earthed) when touching a static-sensitive component or assembly. Avoid touching pins, leads, or circuitry. Always place drives with the Printed Circuit Board (PCB) assembly-side down. Removal and Replacement Procedures 27

28 Use conductive field service tools. Pre-Installation Procedure Perform the steps below before you open the server or before you remove or replace any component. WARNING: Failure to properly turn off the server before you open the server or before your start installing/ removing components may cause serious damage as well as bodily harm. 1. Turn off the server and all the peripherals connected to it. 2. Unplug all cables from the power outlets to avoid exposure to high energy levels that may cause burns when parts are short-circuited by metal objects such as tools or jewelry. If necessary, label each one to expedite reassembly. 3. If server is installed in a rack, remove server and place it on a flat surface. 4. Disconnect telecommunication cables to avoid exposure to shock hazard from ringing voltages. 5. Remove the tray out according to the instructions described in the System section in this chapter. 6. Follow the ESD precautions listed previously in this chapter when handling a server component. IMPORTANT: To streamline the configuration process, read through the entire installation/removal procedure first and make sure you understand them before you begin. Post-installation instructions Observe the following items after installing or removing a server component: 1. Be sure all components are installed according to the described step-by-step instructions. 2. Check to make sure you have not left loose tools or parts inside the server. 3. Reinstall the PCI riser, peripherals, and system cables that you have removed. 4. Reinstall the server into the chassis. 5. Connect all external cables to the system. 6. Press the power button on the front panel to turn on the server. NOTE: The HP ProLiant SL390s G7 2U half width server supports up to four 750-W or 1200-W power supply units. Server Warnings and Cautions Before installing a server, be sure that you understand the following warnings and cautions. WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. Unplug the power cord from the power supply to disconnect power to the equipment. Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. Removal and Replacement Procedures 28

29 CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. CAUTION: The following rack-mount instructions shall be paid attention to. Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer. Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised. Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading. Circuit Overloading - Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern. Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips)." Symbols on Equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. To reduce the risk of injury from electric shock hazards, do not open this enclosure. This symbol on an RJ-45 receptacle indicates a network interface connection. To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Removal and Replacement Procedures 29

30 weight1_kg weight1_lb This symbol indicates that the component exceeds the recommended weight for one individual to handle safely. To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling. These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power. To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. Powering Down the Server The server does not completely power down when the power button on the front panel is pressed. The button toggles between On and Standby. The standby position removes power from most electronics and the drives, but some internal circuitry remains active. To completely remove all power from the system, disconnect all power cords from the server. To power down the server: 1. Shut down server as directed by the operating system documentation. 2. Press the power button to toggle to Standby. This places the server in standby mode changing the power LED indicator to amber. In this mode, the main power supply output is disabled. Standby does not completely disable or remove power from the system. 3. Be sure that the power LED indicator is turned off and that the fan noise has stopped. 4. Disconnect all external peripheral devices from the server. System tray Removal and Replacement Procedures The system tray is removable for a server component removal and replacement. To remove the system tray: 1. Press latch to release the handle. 2. Rotate the handle to disengage the power connector. 3. Extend the server from the chassis until the release latch catches. 4. Firmly holding the server, press the release button. 5. Remove the server from the chassis. 6. Install the server blank in the server slot. Removal and Replacement Procedures 30

31 Figure 1 Removing the left server Figure 2 Removing the right server To replace the system tray: 1. Insert the system tray into the chassis. 2. Rotate the tray handle to lock the power connector. Removal and Replacement Procedures 31

32 Figure 3 Installing the left server Figure 4 Installing the right server Drives The server supports 6 drive bays for 2.5-inch SFF or SSD hard disk drives. Cable Management Always follow good cable management practices when working inside the computer. Keep cables away from major heat sources like the heat sink. Do not jam cables on top of expansion cards or memory modules. Printed circuit cards are not designed to withstand excessive pressure. Keep cables clear of sliding or moveable parts to prevent cutting or crimping. When folding a flat ribbon cable, never fold to a sharp crease. Sharp creases may damage the wires. Removal and Replacement Procedures 32

33 Some flat ribbon cables come pre-folded. Never change the folds on these cables. Do not sharply bend any cable. A sharp bend can break the internal wires. Never bend a SATA data cable tighter than a 30 mm (1.18 in) radius. Never crease a SATA data cable. Do not rely on components like the drive cage, power supply, or system cover to push cables down into the chassis. Removing power supply cables from the system board connectors (J36) follow below steps: 1. Squeeze on the top of the retaining latch attached to the cable end of the connector. 2. Grasp the cable end of the connector and pull it straight up. CAUTION: Always pull the connector - NEVER pull on the cable. Pulling on the cable could damage the cable and result in a failed power supply. Figure 5 Unplugging power cables Cable Connections The following table provides information about cable connector. Table 1 Cable connection Cable From To MB power cable ((Leftand Right tray) J2 on Personality Board J36 on MB RPS cable (left and right tray) J3 on Personality Board J42 on MB Front_riser power cable((left and right tray) 4 HDD_BP power cable(left and right tray) P5 on Personality Board P6 on personality board J2 on Front_Riser J6 on 4 HDD_BP mini SAS to 4x7pin SATA cable J8 on 4 HDD_BP J32,J9,J18,J19 on MB Removal and Replacement Procedures 33

34 Table 1 Cable connection Cable From To Inner SATA cable mini SAS cable (right angle to straight ) Rear_Riser and bottom GPU power cable(left & right tray) Top two GPU power cable (left and right tray) Health LED J25, J22 on MB and P1, P2 on personality board J9,J10,J11,J13 on X24_cable_riser J2 on L2_PWR_Board J3 on L2_PWR_Board J21 on MB SATA HDD J1,J2,J3,J4 on Rear_Riser 4pin Rear_Riser(J5) and 8pin bottom GPU 2 x 8pin top front/rear GPU Hard Drives One SL390s G7 2U half width server tray can accommodate up to 6 SFF hard disk drives or SSDs, 2 non-hotplug SFF hard disk drives or SSDs on a quick release carrier attached internally to the tray, and 4 SFF hotplug hard disk drives or SSDs on the front of the tray. One chassis can accommodate 4 2U server trays for up to 24 SFF hard disk drives or SSDs. The server supports both SAS/SATA hard disk drives and SSDs. Removal and Replacement Procedures 34

35 Figure 6 Hard Drive location 1 Figure 7 Hard Drive location 2 Item Description 1 Hard Drive 1 2 Hard Drive 2 3 Hard Drive 3 4 Hard Drive 4 5 Hard Drive 5 6 Hard Drive 6 To remove hard drive: CAUTION: HP ProLiant SL390s G7 2U half width Server supports disk drive hot-swapping. To avoid hand contact with an electrical hazard, do not remove more than one drive carrier a time. Removal and Replacement Procedures 35

36 1. Press the latch to release the hard drive handle. 2. Rotate the handle. 3. Use the handle to pull the hard drive assembly out of the drive bay. Figure 8 Removing the hard drive assembly 1. Press the latch to release the hard drive assembly. 2. Remove the hard drive assembly out of the tray. Figure 9 Removing the hard drive assembly To install hard drive: 1. Push the hard drive assembly into the drive bay until it stops. 2. Press the hard drive carrier handle inward until it clicks. Removal and Replacement Procedures 36

37 Figure 10 Installing the hotplug hard disk drives or SSDs on hotplug driver carrier on the front of the tray 1. Insert the hard drive assembly into the chassis and make sure the notch on the carrier locked on the tray. Figure 11 Installing the non-hotplug SFF hard disk drives or SSDs on quick release carriers to the tray IMPORTANT: Do not discard the hard drive blank. If the drive is removed in the future, you must reinstall the hard drive blank to maintain proper system airflow. SAS/SATA HDD Backplane To remove the backplane: 1. Remove all cables. 2. Remove the two screws that secure the backplane to the hard drive cage. (step 1 in figure 12) 3. Pull the backplane out to release it from the hard drive cage. (step 2 in figure 12) Removal and Replacement Procedures 37

38 Figure 12 Removing the backplane To install the backplane: 1. Make the screw holes on the backplane align with the holes on the hard drive cage. 2. Secure the backplane with two screws. 3. Install all cables. Figure 13 Installing the HDD backplane System Board Configuration Processor HP ProLiant SL390s G7 2U Server, with 4 Nodes, supports eight -processor operation. With two processors installed, each Node supports boot functions through the processor installed in processor Removal and Replacement Procedures 38

39 socket 1. However, if processor 1 fails, the system automatically boots from processor 2 and provides a processor failure message. The processor socket supports Quad-Core Intel Nehalem and Westmere Processors High Wattage 130W,95W,80W (Dual CPUs 64-bit), and Nehalem Processors Low Wattage 60W and Westmere Processor Low Wattage 40W(Dual CPUs 64-bit). CAUTION: It is recommended to use processors of the same speeds or cache sizes to prevent possible server malfunction. Figure 14 Processor locations Item Description 1 Processor 1 2 Processor 2 WARNING: To reduce the risk of personal injury from hot surfaces, allow the heat sink and the processor to cool before touching them. To remove the heat sink: CAUTION: To prevent the heat sink from tilting to one side during installation and removal procedures, use a diagonally opposite pattern (an X pattern) when loosening and tightening the two spring-loaded screws. Do not over tighten the heat sink s spring-loaded screws to prevent them from breaking off. A maximum torque of 4 in-ib is set for the system. 1. Loosen the two mounting pins. 2. Lift the heat sink away from the system board. CAUTION: Place the heat sink down in an upright position with the thermal patch facing upward. Do not let the thermal patch touch the work surface. Removal and Replacement Procedures 39

40 Figure 15 Removing the heat sink assembly IMPORTANT: If the heat sink has been removed for any reason on a previously installed processor, it is critical that you apply more thermal interface material to the integrated heat spreader on the processor to ensure proper thermal bonding between the processor and the heat sink. To remove a processor: 1. Disengage the load lever. 2. Lift the retention plate to expose the socket body. 3. Grasp the processor by its edges and lift it out of its socket. Figure 16 Removing the processor CAUTION: The pins of the socket are very fragile. Do not bend or damage them. CAUTION: Place the processor on a static-dissipating work surface or in an anti-static bag. Removal and Replacement Procedures 40

41 CAUTION: Use the process install tool to insert the processor into the socket. The processor and system board spare part kits contain the processor install tool and instructions on how to use the tool. It is important to follow the instructions to prevent damage to the pins in the processor socket. To install the new processor: 1. Open the processor retaining latch and the processor socket retaining bracket. Figure 17 Removing the processor socket protective cover IMPORTANT: Be sure the processor remains inside the processor installation tool. 2. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Figure 18 Installing the processor in the installation tool 3. Align the processor installation tool with the socket and install the processor. Removal and Replacement Procedures 41

42 Figure 19 Installing the processor 4. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Figure 20 Removing the processor installation tool 5. Close the processor socket retaining bracket and the processor retaining latch. Removal and Replacement Procedures 42

43 Figure 21 Closing the processor socket CAUTION: To allow heat sink to draw as much heat as possible from the processor base, there must be good contact between the heat sink base and the top of the processor. To ensure good contact, you must apply thermal interface material. To apply the thermal grease compound: 1. Use the alcohol pad provided in the spare part kits or a clean cloth dipped in rubbing alcohol to clean the contact surface on the heat sink and on the new processor. Wipe the contact surfaces several times to make sure that no particles or dust contaminants are evident. CAUTION: HP recommends using Shin-Etsu X D thermal grease compound for your ProLiant server. 2. Apply all the grease to the top of the processor in one of the following patterns to insure even distribution. Figure 22 Processor bottom CAUTION: Never touch the bottom of the processor; any contaminant could prevent the mounting pads from making contact with the socket. Removal and Replacement Procedures 43

44 CAUTION: Applying too much grease creates a gap between the contact surfaces, significantly reducing the ability of the heat sink to draw out heat. Installing the heat sink with excessive grease can also cause the grease to spread over the processor pins or the system board base, which can cause electrical shorts that damage the system. To install the heat sink: CAUTION: To prevent overheating or a possible system crash, use only a heat sink model specified for the HP ProLiant SL390s G7 2U server. 1. Properly align the heat sink mounting pins to the system board mounting holes. 2. Tighten the mounting pins clockwise to secure the heat sink connection to the system board. CAUTION: To prevent the heat sink from tilting to one side during installation and removal procedures, use a diagonally opposite pattern (an X pattern) when loosening and tightening the two spring-loaded screws. Do not over tighten the heat sink s spring-loaded screws to prevent them from breaking off. A maximum torque of 4 in-ib is set for the system. Figure 23 Installing the heat sink Memory HP ProLiant SL390s G7 2U half width server has 12 DIMM slots that support up to 96 GB maximum system memory. You must adhere to the following guidelines when adding or replacing memory modules: Support 12 DDR3 240-pin RDIMM (SR, DR, QR) or UDIMM (SR, DR) slots (6 DIMMs per CPU). Channel 0 is located furthest to processor, followed by channel 1 then channel 2. DIMM 0 is the furthest from the processor of the two DIMMs in a given channel. DIMM Capacity up to 16G. Speed is 800 MHz, 1067 MHz, 1333 MHz depending on DIMM population. Supported DIMM: 1 GB, 2 GB, 4GB and 8GB (384GB maximum capacity) DDR3. DIMM Voltage is 1.5V and LV 1.35V. For 2P system, both physical processors in each Node must be of the same type and speed. Removal and Replacement Procedures 44

45 Figure 24 DIMM slots Figure 25 DIMM Order To remove memory module: 1. Completely open the holding clips securing the module. 2. Gently pull the memory module upward to remove it from the slot. Removal and Replacement Procedures 45

46 Figure 26 Removing a memory module CAUTION: Place the memory module on a static-dissipating work surface or inside of an anti-static bag. To install a memory module: 1. Align the notch on the bottom edge of the module with the keyed surface of the DIMM slot and then press the module fully into the slot. 2. Firmly press the holding clips inward to secure the memory module in place. Figure 27 Installing a memory module CAUTION: The memory slots are structured to ensure proper installation. If you insert a memory module but it does not fit easily into the slot, you may have inserted it incorrectly. Double-check the orientation of the module and reinsert. If the holding clips do not close, the module is not inserted correctly. NOTE: The ProLiant SL390s G7 2U half width server supports up to 12 memory modules. Install them in the DIMM slots starting from the DIMM 1 slot. Removal and Replacement Procedures 46

47 PCI Expansion Cards System Board PCI Expansion Slots There is one x 16 or x24 PCIe riser slot on the system boards. Figure 28 System board PCI expansion slot on each tray 1. Install the riser card to the front PCIe bracket. Figure 29 Installing the riser card 2. Install an optional PCIe card to the PCA x24 riser assembly: Removal and Replacement Procedures 47

48 Figure 30 Installing optional front PCIe card to the PCA x24 riser assembly 3. Install the front x24 riser card assembly to the tray: Figure 31 Installing front x24 riser card assembly to the tray NOTE: Reverse the above steps for removal procedures. Battery-backed write cache procedures 1. Align the BBWC bracket to the tray and fasten the screws. Removal and Replacement Procedures 48

49 Figure 32 Installing the BBWC bracket 2. Install the BBWC into the tray and slide it in the direction of the arrow. Figure 33 Installing the BBWC 3. Connecting the BBWC cable with the smart array controllers. Removal and Replacement Procedures 49

50 Figure 34 Cable routing System Battery The server uses nonvolatile memory that requires 4 batteries to retain system information when power is removed. This 3-volt lithium coin cell battery is located on the system board. Figure 35 System battery location WARNING: Note the following reminders when replacing the system battery: Replace the battery with the same type as the battery recommended by HP. Use of another battery may present a risk of fire or explosion. A risk of fire and chemical burn exists if the battery is not handled properly. Do not disassemble, crush, puncture, or short external contacts, or expose the battery to temperatures higher than 60 C (140 F). Do not dispose of used battery in water or fire. Dispose of used batteries according to manufacturer's instructions. Removal and Replacement Procedures 50

51 CAUTION: Loss of BIOS settings occurs when the battery is removed. You must reconfigure BIOS settings whenever you replace the battery. NOTE: If the server no longer automatically displays the correct date and time, you may need to replace the system battery. Under normal usage, battery life is five to ten years. To replace the system battery: 1. Release the battery from its holder; squeeze the metal clamp that extends above top of the battery. When the battery pops up, lift it out. 2. Insert the new battery, slide one edge of the replacement battery under the holder s lip with the positive side facing the metal clamp. Push the other edge down until the clamp snaps over the top of the battery. Figure 36 Replacing the battery System Board Removal and Replacement Procedure To remove the system board: NOTE: The system board spare part kit does not contain processors or Memory DIMMs. These have to be moved from the defective board and installed on the new board. Follow directions on the removal and replacement of these parts. 1. Remove the six screws that secure the system board to the tray. 2. Release the system board from the tray. Removal and Replacement Procedures 51

52 Figure 37 Removing the system board from the tray IMPORTANT: Do not discard the screws. If the system board is removed in the future, you must keep them for future use. To replace the system board: 1. Put the system board in the tray. The screw holes on the tray should align with the holes on the system board. 2. Fasten the screws to secure the system board to the tray. Figure 38 Fastening the system board to the tray Personality board To remove the Personality board: 1. Remove the five screws that secure the personality board to the tray. 2. Release the personality board from the tray. Removal and Replacement Procedures 52

53 Figure 39 Removing the personality board To install the Personality board: 1. Put the personality board in the tray. The screw holes on the tray should align with the holes on the personality board. 2. Fasten the screws to secure the personality board to the tray. Figure 40 Installing the personality board Power Supply Unit (PSU) Located on the rear panel of the server power supply is a standard ranging 750 watt or 1200 watt PSU with PFC (power factor correction) function. Removal and Replacement Procedures 53

54 Figure 41 Power supply unit WARNING: Take note of the following reminders to reduce the risk of personal injury from electric shock hazards and/or damage to the equipment. Installation of power supply units should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels. DO NOT open the power supply unit. There are no serviceable parts inside it. To remove the PSU Backplane: 1. Remove the top cover from the power supply cage. 2. Remove the PSU Backplane. 3. Reinstall the top cover to the power supply cage. Figure 42 Removing the PSU Backplane To remove the power supply: 1. Press the port colored button on the power supply latch. 2. Slide the power supply out of the power supply bay. Removal and Replacement Procedures 54

55 Figure 43 Removing the Power supply To replace the PSU Backplane: 1. Remove the top cover from the power supply cage. 2. Install the PSU Backplane. 3. Reinstall the top cover to the power supply cage. Figure 44 Installing the PSU Backplane To replace the power supply: 1. Align the power supply edge card connector with the open slot of power supply cage. 2. Slide the power supply into the power supply bay until it snaps into place. Removal and Replacement Procedures 55

56 Figure 45 Installing the power supply System Fan The server has eight system fans located on the rear panel of chassis. The figure below identifies the system fans by their device number. Figure 46 System fan location Item Description 1 Fan 1 2 Fan 2 3 Fan 3 4 Fan 4 5 Fan 5 Removal and Replacement Procedures 56

57 Item Description 6 Fan 6 7 Fan 7 8 Fan 8 A new system fan can be installed to allow the server to operate properly in case a default system fan becomes defective. To remove the system fan: 1. Squeeze the two release tabs on the system fan together to release it from the chassis. 2. Lift the system fan away from the chassis. Figure 47 Removing the system fan To replace the system fan: 1. Insert the system fan into the chassis. Removal and Replacement Procedures 57

58 Figure 48 Installing the system fan 3 GPU To remove the HDD module: 1. Unfasten the screws securing the HDD module to the tray. 2. Remove the HDD module out of the tray. Figure 49 Removing the HDD module To remove the 2 GPU bracket: 1. Unfasten the screws securing the 2 GPU bracket to the tray. 2. Remove the 2 GPU bracket out of the tray. Removal and Replacement Procedures 58

59 Figure 50 Removing the 2 GPU bracket Installing the Single GPU Option Kit 1. Install the GPU extension bracket to the M2050, M1060 GPU and M2070: NOTE: Skip this step if installing an M1060 GPU. Figure 51 Installing the GPU extension bracket 2. Install the GPU on the rear GPU assembly and fasten the screws: Removal and Replacement Procedures 59

60 Figure 52 Installing the GPU on the rear GPU assembly 3. Insert a,b,c,d cables on the rear GPU assembly: Figure 53 Connecting the cables on the rear GPU assembly 4. Install the rear GPU assembly on the bottom of 2U tray and fasten the screws to secure it to the tray: Removal and Replacement Procedures 60

61 Figure 54 Installing the rear GPU assembly on the bottom of 2U tray 5. Connect the PCA x24 riser card and the rear GPU assembly with a.b.c.d 4 cables, make sure the cables connect correctly: Figure 55 Connecting the cables Installing the 2 GPU Riser Option Kit 1. Install the front GPU riser card to the 2 GPU bracket: Removal and Replacement Procedures 61

62 Figure 56 Installing the front GPU riser card 2. Install the IOH mezz assembly: a. Insert the IOH mezz assembly to the front riser card. b. Fasten the screws to secure the IOH mezz assembly to the 2 GPU bracket. Figure 57 Installing the IOH mezz assembly to the 2 GPU bracket Installing the 2 GPU bracket assembly 1. Install the GPU extension bracket to the M2050 and M2070 GPUs: NOTE: Skip this step if installing an M1060 GPU. Removal and Replacement Procedures 62

63 Figure 58 Installing the GPU extension bracket 2. Install the GPUs to the 2 GPU bracket: Figure 59 Installing the GPUs on the 2 GPU bracket 3. Install the 2 GPU bracket into the tray and fasten the screws to secure it to the tray: Removal and Replacement Procedures 63

64 Figure 60 Installing the 2 GPU bracket into the tray 4. Reinstall the HDD module and fasten the screws: Figure 61 Reinstalling the HDD module Removal and Replacement Procedures 64

65 Connectors, Switches, and LEDs This chapter contains illustrations and tables identifying and describing the connectors, switches, buttons, and LED indicators located on the front panel, rear panel of the HP ProLiant SL390s G7 2U half width Server. Connectors and Components Front Panel Components Figure 62 Front panel components of SL390s G7 2U server system Item Description 1 VGA port 2 Serial port 3 SFP PLUS connector 4 QSFP 5 NIC1/ ilo3 connector 6 NIC2 connector 7 USB connectors 8 UID LED/SW 9 HDD1 10 HDD2 11 Front PCIe bracket (LP slot) Connectors, Switches, and LEDs 65

66 Item Description 12 Power LED/SW 13 HDD3 14 HDD4 15 ilo3 network port Rear panel components Figure 63 Rear panel components of SL390s G7 2U server system Item Description 1 Power Supply 1 2 Power Supply 2 3 Power Supply 3 4 Power Supply 4 5 UID LED/SW 6 APM connector 7 Fan 1 8 Fan 2 9 Fan 3 10 Fan 4 11 Fan 5 12 Fan 6 13 Fan 7 14 Fan 8 Connectors, Switches, and LEDs 66

67 System board components Figure 64 System board components Item Designator Description 1 J38 Serial port 2 SW3 Power LED/SW 3 J30 QSFP cage 4 J41 Top: NIC port1 Bottom: NIC port2 5 J37 Top: ILO port Bottom: USB 2.0 Port 6 SW4 UID LED/SW 7 J12 Micro SD card 8 U2 IB 9 U84 ICH 10 J56 QPI Connector 11 J32 J9 J18 J19 J25 J22 SATA 1 Connector SATA 2 Connector SATA 3 Connector SATA 4 Connector SATA 5 Connector SATA 6 Connector Connectors, Switches, and LEDs 67

68 Item Designator CPU2 VRD and CPU1 DIMM VRD 13 XU2 Processor 2 socket 14 J1 CPU1 DDR3 DIMM slot J2 J4 J5 J7 J8 CPU1 DDR3 DIMM slot CPU1 DDR3 DIMM slot CPU1 DDR3 DIMM slot CPU1 DDR3 DIMM slot CPU1 DDR3 DIMM slot 15 XU1 Processor 1 socket 16 J42 RPS Connector 17 J36 Power @U27 CPU1 VRD 19 J10 CPU2 DDR3 DIMM Slot J11 J13 J14 J16 CPU2 DDR3 DIMM Slot CPU2 DDR3 DIMM Slot CPU2 DDR3 DIMM Slot CPU2 DDR3 DIMM Slot CPU2 DDR3 DIMM Slot CPU2 DIMM VRD 21 U66 IOH 22 XBT1 Battery 23 J24 Riser Connector 24 J28 SFP cage 25 J53 IB Enablement 26 J40 VGA port Connectors, Switches, and LEDs 68

69 Serial port connection is compatible to DIGI CM RJ-45 and Sun/Cisco RJ-45. Straight cat5e cable can be used for this interface. For connecting to Cyclades connection, use ADB2239. For connecting to DB9M connection, use rolled cat5e and digi or manually wire with Digikey P/N ND. Table 2 Pin out information Item SL390s Serial port DIGI CM RJ-45 Sun RJ-45 Cisco RJ-45 Cyclades RJ-45 1 RTS CTS CTS RTS RTS 2 DTR DSR DSR DTR DTR 3 TXD RXD RXD TXD TXD 4 GND GND GND GND GND 5 DCD DCD DCD DCD CTS 6 RXD TXD TXD RXD RXD 7 DSR DTR DTR DSR DCD 8 CTS RTS RTS CTS DSR Jumpers and Switches Chassis ID (J29) jumpers. Table 3 System configuration jumper settings Jumper J29 Status 1-2, default setting, 2-3 Clear CMOS All switches are off as default. Table 4 System Maintenance Switches Pos. Description Definition 1 ilo Security Override OFF = normal ON = security disabled 2 Configuration Lock OFF = normal ON = configuration locked 3 Reserved 4 Reserved Internal Use Only 5 Password Disable OFF = normal ON = poweron password disabled Connectors, Switches, and LEDs 69

70 Table 4 System Maintenance Switches Pos. Description Definition 6 Reset Configuration OFF = normal ON = invalidates/resets configuration 8:7 Reserved [8:7] = LED Control Main Power OFF: OFF = Port85 OFF:ON = ilo ON:OFF = Port84 ON:ON = System CPLD Version Aux Power OFF: OFF = ilo OFF:ON = ilo ON:OFF = Reserved ON:ON = Reserved ON:ON = RMII CPLD Version 10:9 Chassis ID [10:9] = Chassis ID 00 = Standard system configuration (Spartan) 01 = Areus Chassis 10 = T2/Optimus Chassis 11= Reserved LED Indicators This section contains illustration and descriptions of internal and external status LED indicators located on the: Front panel Rear panel These LED indicators aid in problem diagnosis by indicating the status of system components and operations of the server. Front panel LED indicators The front panel LED indicators allow constant monitoring of basic system functions while the server is operating. Connectors, Switches, and LEDs 70

71 Figure 65 Health LED Indicator location Table 5 Health LED indicator status Components Status Description Health LED indicator Red(Blinking) Critical system failure detected Amber (Blinking) Green Off System degrade System in on and no failure detected System is off and there is no failure prior to system power off Connectors, Switches, and LEDs 71

72 UID LED Figure 66 UID LED indicator location Table 6 UID LED indicator status Components Status Descriptions UID LED indicator Blue Identification Blue(Blinking) Off System is being remotely managed Off Power LED Indicator The power status of the server is indicated by the bicolor LED on the front panel. Connectors, Switches, and LEDs 72

73 Figure 67 Power LED indicator location Table 7 Power/system health LED indicator status Component Status Description Power/system health LED indicator Steady green Steady Amber Steady red Off The server is operating normally. The server is system off or in hibernation with A/C power. Critical event happens to the server. Please refer to SEL for details. The server is system off without A/C power. Rear panel LED indicators The UID LED indicator allows monitoring of network activity. Connectors, Switches, and LEDs 73

74 Figure 68 UID/LED indicator location Table 8 UID/LED indicator states Item Component Status Description UID LED indicator Blue Identification Blue(Blinking) Off System is being remotely managed Off Connectors, Switches, and LEDs 74

75 Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem-specific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a language: English ( French ( Italian ( Spanish ( German ( Dutch ( Japanese ( HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following: Configuration system devices and installed options Enabling and disabling system features Displaying system information Selecting the primary boot controller Configuring memory options Language selection For more information on RBSU, see the HP ProLiant SL390s G7 2U 3 GPU Server User Guide or the HP website ( HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provide diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, launch the SmartStart CD. Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can be installed through the HP PSP. Diagnostic tools 75

76 NOTE: The current version of SmartStart provides the memory spare part numbers for the server. To download the latest version, see the HP website ( Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity. You can view recorded events in the IML in several ways, including the following: From within HP SIM From within Survey Utility From within operating system-specific IML viewers For NetWare: IML Viewer For Windows : IML Viewer For Linux: IML Viewer Application From within the ilo 3 user interface From within HP Insight Diagnostics For more information, refer to the Management CD in the HP Insight Foundation suite for ProLiant. Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives. This report provides vital information to assist in identifying faults or conditions that may require attention. ADU can be accessed from the SmartStart CD or downloaded from the HP website ( HP Systems Insight Manager HP SIM is a web-based application that allows system administrators to accomplish normal administrative tasks from any remote location, using a web browser. HP SIM provides device management capabilities that consolidate and integrate management data from HP and third-party devices. IMPORTANT: You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors, SAS and SATA hard drives, and memory modules. For additional information, refer to the Management CD in the HP SIM website ( HP Insight Remote Support software HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage, 24 X 7, so you can spend less time solving problems and more time focused on your business. You can have your systems remotely monitored for hardware failure using secure technology that has been proven at thousands of companies around the world. In many cases, you can avoid problems before they occur. There are two HP Insight Remote Support solutions: Diagnostic tools 76

77 For small and midsize environments: HP Insight Remote Support Standard provides basic remote monitoring, notification/advisories and service dispatch. It is optimized for environments with 1 to 50 servers and can be installed on a shared HP ProLiant Windows application server. The software supports HP EVA storage devices, HP ProLiant, BladeSystems, HP Integrity and HP 9000 servers running Microsoft Windows, Red Hat Enterprise Linux, Novell SUSE and Novell Netware. Download from the HP website ( MBASE). For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials Remote Support Pack) is targeted for larger environments and is integrated with HP Systems Insight Manager (SIM). It provides comprehensive remote monitoring, notification/advisories, dispatch and proactive service support for nearly all HP servers, storage, network and SAN environments, plus selected Dell and IBM Windows servers that have a support obligation with HP. It also enables HP to deliver higher levels of proactive support in line with HP Mission Critical Services support agreements. Download from the HP website ( Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid warranty on HP technology, an HP Care Pack Service or HP contractual support agreement. For more information, see the HP website ( USB support and functionality USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM. Legacy USB support provides USB functionality in environments where USB support is not available normally. Specifically, HP provides legacy USB functionality for the following: POST RBSU Diagnostics DOS Operating environments which do not provide native USB support Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys. This solution provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance on the front of the rack and physical access to secure data. For additional security, external USB functionality can be disabled through RBSU. Disabling external USB support in RBSU disables the USB connectors on the local I/O cable. Internal USB functionality is unaffected. Diagnostic tools 77

78 Internal SD support An internal SD connector is available for use with embedded Hypervisors. This solution provides for use of a permanently installed SD card in the internal connector, decreasing the possibility of tampering or loss. Diagnostic tools 78

79 Physical and Operating Specifications This chapter provides physical and operating specifications for the HP ProLiant SL390s G7 2U server. Specifications include: System Unit Table 9 Hardware Specifications Item Processor socket Processor support Chipset Hardware monitoring device Components Intel 1366pin FCLGA Quad-Core Intel Xeon Series Processor Intel Tylersburg 36D /Intel ICH10R ilo3 Gigabit Ethernet controller Intel Memory controller SATA and IDE controllers Embedded video controller I/O subsystem Memory Default media storage Optional media storage I/O ports Status LED indicators Front panel Intel Tylersburg36D Intel ICH10R ilo3 PCIE x24 links slot. For X24 PCIE riser X16 PCIE riser Twelve DDR3 800/1066/1333 MHz DIMM slots with ECC, Support RDIMM and UDIMM SAS/SATA SFF hard drive SSD drives. A dual port gigabit NIC connector, video connector, serial port, two USB ports, a management RJ45 port, a power button a UID switch/led, 1 QSFP connector and 1 SFP+ connector. Power status System health status UID status Rear Panel Rear UID status System Board Physical and Operating Specifications 79

80 Table 9 Hardware Specifications Item Power Supply unit (PSU) Thermal solution Components 1200W Redundant, power supply 750W Redundant, power supply Eight 80mm system fans Table 10 Physical Dimensions Item System board platform System board dimension Dimensions (H x W x D) (with bezel) Server weight (approximate) Description ATX (Advanced Technology Extended) x x x inch Full loading (all memory, hard drives, power supplies, and processors installed) 70.2kg Light loading (one piece of memory, one hard drive, and one processor 8 trays installed) 58.4kg Table 11 Environmental Specifications Item Thermal output (maximum operating) System inlet temperature Operating System inlet temperature Non-operating Relative humidity (non-condensing) Operating Relative humidity (non-condensing) Non-operating Altitude Operating Altitude Non-operating Description 392 W/hr 50 to 95 F (10 to 35 C) at sea level with an altitude derating of 1.8 F per every 1000 ft (1.0 C per every 305 m) above sea level to a maximum of 10,000 ft (3050 m), no direct sustained sunlight. Maximum rate of change is 18 F/hr (10 C/hr). The upper limit may be limited by the type and number of options installed. System performance may be reduced if operating with a fan fault or above 86 F (30 C). 40 to 140 F (-40 to 60 C) Maximum rate of change is 36 F/hr (20 C/hr). 10% to 85% relative humidity (Rh), 82.4 F (28 C) maximum wet bulb temperature, non-condensing. 10% to 95% relative humidity (Rh), F (38.7 C) maximum wet bulb temperature, non-condensing. 10,000 ft (3050 m). This value may be limited by the type and number of options installed. Maximum allowable altitude change rate is 1500 ft/min (457 m/min). 30,000 ft (9144 m). Maximum allowable altitude change rate is 1500 ft/min (457 m/min). Physical and Operating Specifications 80

81 Table 11 Environmental Specifications Item Acoustic noise Emissions classification (EMC) FCC rating Normative standards Description Listed are the declared A-Weighted sound power levels (LWAd) and declared average bystander position A-Weighted sound pressure levels (LpAm) when the product is operating in a 23 C ambient environment. Noise emissions were measured in accordance with ISO 7779 (ECMA 74) and declared in accordance with ISO 9296 (ECMA 109). Idle LWAd 7.7 LpAm 52.36dBA Operating LWAd 7.7 LpAm 52.60dBA Class A CISPR 22; EN55022; EN55024; FCC CFR 47, Pt 15; ICES-003; CNS13438; GB9254; K22;K24; EN ; EN ; EN ; IEC Table 12 Hot-Plug Power Supply Specifications Item Dimensions (H x W x D) Weight (approximate) Input requirements: Rated line voltage (per power supply) Rated input frequency Rated input current BTU rating Rated input power Operational Input Voltage Range (Vrms) Description mm x mm x mm 1.1 kg 90 to 140 VAC 180 to 264 VAC 47 to 63 Hz 7.31A at 115VAC 3.6A at 230VAC N/A 855W (at 100 VAC), W (at 200 VAC) 90 VAC to 264 VAC full range NOTE: Power Specifications: To review typical system power ratings use the Power Calculator which is available via the online tool located at URL: 20Calculator%20Catalog.xls - Click on the system of interest. Example: xxxxxx - Follow the instructions of the next screens. Physical and Operating Specifications 81

82 Index 2 2 GPU bracket removing, 58 A Array Diagnostic Utility (ADU), 75 B back plane, 37 backplane installing, 38 removing, 37 battery replacement warnings, 50 C cable management, 32 CSR (customer self repair), 5 customer self repair (CSR), 5 D diagnostic tools, 74 diagnostics utility, 74 dimensions server, 79 drives back plane, 37 Drives cable management, 32 hard drives, 34 Drives cable connections, 33 E electric shock symbol, 29 warning, 28 F front panel components, 65 G GPU spare part number, 22 H hard drive installing, 36 removing, 35 hardware configuration 3 GPU, 59, 61 hardware configuration 3 GPU, 58 hard drives, 34 memory, 44 processor, 38 references, 27 system battery, 50 system fan, 56 Hardware configuration tools, 27 hardware specifications I/O ports, 78 LAN controller, 78 memory, 78 power supply unit, 79 processor socket, 78 processor support, 78 status LED indicators, 78 thermal solution, 79 Hardware Specifications chipset, 78 default media storage, 78 Hardware monitoring device, 78 I/O subsystem, 78 optional storage, 78 hazardous conditions. See symbols on equipment hazardous energy circuits symbol, 29 HDD module removing, 58 heat sink installing, 44 removing, 39 hot surface symbol, 29 Index 82

83 warning, 28 HP authorized reseller, 26 contact information, 26 technical support, 26 technical support requirements, 26 HP Insight Diagnostics, 74 HP Insight Remote Support software, 75 HP ProLiant Essentials Foundation Pack, 75 HP Systems Insight Manager, overview, 75 I IML (Integrated Management Log), 75 improper airflow caution, 28 Insight Diagnostics, 74 Integrated Management Log (IML), 75 Internal SD support, 77 internal USB functionality, 76 J Jumpers and Switches, 69 L LAN controller, 78 LED indicators Power/system health, 72 UID, 73 M management tools, 74 Memory module spare part number, 21 memory controller, 78 memory modules guidelines for installation, 44 installing, 46 removing, 45 O onboard controllers LAN, 78 memory controller, 78 storage controller, 78 P Personality board spare part number, 21 Personality board, 52 Personality board removing, 52 Personality board installing, 53 physical dimensions system board, 79 Power supply spare part number, 22 power supply unit. See PSU Power/system health LED indicator, 72 power-down procedures, 30 processor applying thermal grease, 43 installing, 41 removing, 40 Processor heat sink spare part number, 22 processor socket specification, 78 Processors spare part number, 21 PSU removing, 54 replacement warnings, 54 replacing, 55 type, 79 PSU Backplane spare part number, 22 PSU Backplane removing, 54 PSU Backplane replacing, 55 R rear panel components, 66 resources, 74 resources, troubleshooting, 74 S server dimensions rack, 79 server warnings and cautions, 28 SL390s System Board spare part number, 20, 22 storage controller, 78 symbols on equipment, 29 system battery replacing, 51 Index 83

84 system board dimensions, 79 platform, 79 System board removing, 51 replacing, 52 System board components, 67 system board configuration PCI expansion cards, 47 System Board Configuration, 38 system fan removing, 57 replacing, 57 System fan spare part number, 22 system LEDs. See status LEDs system structure front panel, 65 rear panel, 66 system board components, 67 system tray removing, 30 replacing, 31 System Unit specifications, 78 Systems Insight Manager, 75 T thermal solution, 79 tools, 74 troubleshooting, 74 U USB support, 76 utilities, 74 W warnings battery replacement, 50 PSU replacement, 54 warranty, 5 Index 84