NexeTalk Telephone Interconnect

Transcription

1 NexeTalk Telephone Interconnect NexeTalk Telephone Interconnect User Guide August 01, 2014

2 1 Introduction NexeTalk Telephone Interconnect NexeTalk Telephone Interconnect is an integral part of NexeTalk Suite. It is also possible to install NTI as a standalone application. The telephone gateway allows calls between Nexedge radio users and telephone subscribers. In Diagram 1, you can see a typical scheme of a Nexedge radio network. The network can include any number of Kenwood Nexedge sites and groups of users. Figure 1-1 NTI in a Nexedge Radio System Originally, connecting radio and telephone subscribers would require additional hardware linked to a Nexedge repeater and an analog telephone line. Such a solution could be difficult to implement because of necessity to have an available analog telephone line. On top of that, in case the repeater failed, making calls between radios and phones was impossible. Finally, each telephone line would need a separate device.

3 NexeTalk Telephone Interconnect NTI is an IP-based software module that makes connection between radios and phones much more comfortable and cost-effective. It does not require any additional hardware. NTI connects to telephone lines via SIP 2.0 capable PBXs. Analog PBXs may need a hardware adapter supporting SIP. In Diagram 1, internal phones are connected to the PBX, either via analogue or digital lines. The PBX allows making internal calls and connecting internal telephones to the PSTN. Telephones from the PSTN can also access internal phones via the PBX. NTI interacts with the PBX by means of the SIP 2.0 protocol and acts as another internal telephone with its own extension. To call a radio, a telephone user dials the NTI extension to access the IVR menu. Then he is able to reach a particular radio or talk group by following the below instructions.

4 NexeTalk Telephone Interconnect 2 Software and Hardware Prerequisites PBX supporting SIP 2.0. PC with Windows 7 / 8 / 2003 / 2008 / 2012 for installation of NexeTalk Nexedge trunked or conventional radio system SQL Express 2008 / 2012 Please read NexeTalk Installation Guide to install software on your computer. 3 Configuration Guide Please follow the below instructions to set up NTI. 3.1 NexeTalk SIP Extension Please assign a SIP extension to NexeTalk in your PBX s settings or request it from your telephone system administrator. The following information is required to configure the application: SIP server IP address or Host Name SIP server port Extension ID (SIP ID) Extension Login (SIP Login) Extension Password (SIP Password) 3.2 Nexedge Network Configuration Nexedge Trunking System (NXR x00 Repeaters in the Trunking Mode) Launch KPG 110SM. Click "Edit", then choose Telephone Line Information, click "Add", as shown in Figure 1. Add a NXDN ID. Figure 3-1 Telephone Line Information Enable the Autodial option for radios if you want to make radio-to-phone calls.

5 NexeTalk Telephone Interconnect Nexedge Conventional System (NXR x00 / x10 Repeaters in the Conventional Mode) Launch KPG 129D or KPG 109D to configure NXR x10 or NXR x00 repeaters respectively. Click "Edit", then choose Conventional IP Network, as shown in Figure 2. Figure 3-2 KPG 109D / KPG 129D Add a NXDN ID (see Figure 3). Figure 3-3 Creating a NXDN ID in KPG 109D / KPG 129D

6 3.3 Nexedge Network Configuration Please enter the information in the SIP Connection window. NexeTalk Telephone Interconnect Go to the Connections tab in the respective Fleet s settings and add a new Phone Connection entry. Use the NXDN ID you have created in the Phone Connection settings. Figure 3-4 SIP Connection Window Figure 3-5 Connections Window

7 Add all radios and talk groups in the respective tabs of the Fleet window. NexeTalk Telephone Interconnect Figure 3-6 Fleet Window Click "Save" and restart the server.

8 4 Making Calls NexeTalk Telephone Interconnect 4.1 Phone-to-Radio Calls Note: A telephone shall support tone-dialing. Dial the SIP extension of NexeTalk on the telephone. The call will be answered by NexeTalk, and you will hear an IVR message. Dial a radio ID and press #. The connection between the telephone and the radio will be established. To answer the call, the radio user shall press the PTT button. 4.2 Phone-to-Talk Group Calls Note: A telephone shall support tone-dialing Dial the SIP extension of NexeTalk on the telephone. The call will be answered by NexeTalk, and you will hear an IVR message. Dial a talk group ID and press *. The connection between the telephone and the talk group will be established. Press # to allow talk group s radios to answer the call. Press * to talk. Note: In the conventional mode, a radio user can answer an incoming call by pressing the PTT button. 4.3 Radio-to-Phone Calls Note: The Autodial function must be enabled in Kenwood System Manager. Dial a phone number or choose a phone number form the Contacts menu. Press PTT. The connection will be established. Release PTT to allow the phone subscriber to talk.