Installation & Operation
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- Bartholomew Stokes
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1 Installation & Operation Ness GSM Dialler V2 Product part number Full time GSM pathway for alarm diallers to communicate in the absence of a land line. Compatible with all Ness control panels and most other brands. Connect a telephone handset and make phone calls via GSM. Three alarm inputs programmable to send SMS alert messages. Three alarm outputs controllable via SMS. Zero programming for use with alarm panels - simply plug and go. Easy programming via handset and SMS if you choose to use SMS features. Antenna with magnetic base supplied - long antenna cable allows the unit to be installed in a secure housing. REV 2.1
2 National Customer Service Centre Ph Sydney Ph Melbourne Ph Brisbane Ph Perth Ph Adelaide Ph Ness GSM Dialler Installation & Operation Notes, Revision 2.1 Document Part Number For the products: Ness GSM Dialler without SIM version HW1.1 SW1.1 MW1.5 or later. Copyright Notice All rights reserved. No part of this publication may be reproduced, transmitted or stored in a retrieval system in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Ness. Ness reserves the right to make changes to features and specifications at any time without prior notification in the interest of ongoing product development and improvement Ness Corporation Pty Ltd ABN
3 Contents Overview...4 Rear panel & Connections...5 Data port connections, Inputs/Outputs...6, 7 Installing a SIM card...8 Display & LEDs...9 Installation Checklist / Important Notes...10 Programming Programming & Operation Commands Summary...11 How to Enter Program Mode...12 Admin Phone Numbers...13 Enquire all Admin Phone Numbers...14 Area Code / Phone Number Prefix...15 Alert Recipients...16 Enable Alarm Inputs...17 Program the Input Alarm/Restoral Message...18 Program the Buzzer Output duration...19 Set The Clock...20 Check Current Time...20 Status Query...20 Check GSM Signal Strength...21 Version Query...21 Operation Arm & Disarm the GSM Unit...22 Control The Outputs...23 Specifications...24
4 Installation & Setup Overview Control Panel / Dialler for alarm monitoring No Landline Required GSM comms to central station GSM Unit SMS Messages to Mobile Phones SMS commands to control outputs Optional handset for programming or making calls Product Version Notes This manual is for use with Ness GSM Dialler with software version 1.1 although some of the features described are also available in units with V1.0 software. To verify that your GSM Dialler is compatible with the manual, try entering program mode as described on page If you can enter program mode using the default installer code of , then the features described in this manual are available. - If the default installer code does not give you access, then: A/ The GSM Dialler is an older version without the extended features. or, B/ The GSM Dialler may be a recent version and the installer code has been changed by the installer or the owner. (The installer code cannot be reset if it is lost.) 4
5 Installation & Setup Rear Panel & Connections TEL Connect RJ11 lead from alarm panel or handset. Power Input 12VDC from supplied plug pack or from control panel supply. 550mA average draw during a call. Peak of >1A is required. Power Switch Must remain on DB15 Data Port Inputs / Outputs Antenna Connection Connect the antenna cable to the GSM unit and place the antenna as far as possible from the unit. The antenna is supplied with a 5m cable to allow positioning of the antenna for best signal reception. Excess cable should be kept straight and not be coiled to prevent radiant interference. Antenna supplied with Magnetic base Antenna Socket 5m cable 5
6 Installation & Setup DATA PORT Connections The GSM unit may be supplied with an I/O cable for connecting alarm inputs and outputs, or use your own DB15 plug. PIN Colour (If I/O cable supplied) Description 1 Black GND 2 Not used. 3 Not used. 4 Red Buzzer Output +ve 5 Yellow Buzzer Output ve 6 Not used. 7 Blue AC Fail Output, +ve output when mains power is off and unit is running off the internal battery. 8 Brown +7.2VDC output, use as reference for inputs and output trigger only. 9 Green 1 Alarm Input 1 10 Green 2 Alarm Input 2 11 Green 3 Alarm Input 3 3 x alarm inputs can be programmed to send alert messages by SMS. Apply +7.2V (from Pin 8) to send Alarm, remove the voltage to Restore. 12 White 1 Output 1 13 White 2 Output 2 14 White 3 Output 3 3 x open collector outputs can be controlled by SMS messages. 15 Purple Not used. 6
7 Installation & Setup Connection Connection examples for the DB15 data port. Alarm Inputs Normally open switch. Close to send an alarm, open to send restoral. Programming info, page 17. PIN 9, 10 or 11 Green1, 2 or 3 PIN 8 Brown BUZZER Output The buzzer output can be programmed to trigger on alarm. Suitable for a low current sonalert or relay. Programming info, pages 17, 19. PIN 4 PIN 5 Red Yellow OUTPUTS Open collector outputs can be controlled by handset or SMS commands. Connect a low voltage relay. Max. current draw 200mA. Remote Operation info, page 23. PIN 12, 13 or 14 PIN 8 White1, 2 or 3 Brown N/O COM N/C 7
8 Installation & Setup Installing a SIM Card GSM Unit power switch must be off. 1. Insert SIM card. Observe position of the notch. 2. Close the SIM holder. 3. Slide forward to lock. SIM Card PIN Unlocked SIM card - No PIN (Any version of GSM Unit) If you use an unlocked SIM card simply insert the SIM card as shown above and it is ready to use. Locked SIM card - With PIN (Applies to GSM Units with software V1.1 and later) If you use a SIM card that has a PIN, you must program the PIN into the GSM unit as follows. A handset must be connected to the GSM Unit. GSM units prior to V1.1 cannot use locked SIM cards. 1. Insert the locked SIM card. 2. Turn on the GSM Unit. LOADING: >>>>>> ENTER UNLOCK CODE: 3. HANDSET Enter the 4 digit PIN followed by # (eg, 1234#) WANT TO SAVE THE CORRECT PIN: 4. HANDSET Enter: 1 PIN SAVED SUCCESSFULLY: 5. Hang up the handset. The SIM card s PIN has now been saved. 8
9 Installation & Setup Display & LEDs POWER LED When on indicates mains and battery are connected Signal LED Slow Flash: SIM/GSM ok. Fast Flash: SIM/GSM problem. GSM Signal Strength Armed / Disarmed 16 : 55 : 11 NESS GSM Power indicators LOADING: >>>>>> Display during power up. ENTER SETTING... Display when the handset is picked up. Dial a phone number or start program mode. num: The phone number is displayed during dialling. 9
10 Installation & Setup Installation Checklist 1. Install the GSM unit in secure tamper-protected plastic housing. The Ness housing is ideal. 2. Install an active GSM network SIM card in the GSM unit. If your SIM card is PIN locked see page Connect a standard RJ11 telephone lead from the alarm panel s dialler to the TEL socket on the GSM unit. 4. Connect the antenna cable to the antenna socket and mount the antenna in a position at least 1m away from the GSM unit. 5. Plug in the supplied 12VDC plug pack to the power socket. 6. Turn on the power switch. 7. Using the signal strength bars on the LCD display as a guide, position the antenna for best signal then confirm the actual signal strength using the CSQ command, see page Program your alarm panel as required for monitoring back to base or to a private phone. 9. Check operation by sending a test alarm. Important Notes GSM SIGNAL TEST The signal strength bars on the LCD display are intended as a guide to the presence of a GSM signal. Under some circumstances the display may show signal bars but you can t make calls. This could be caused by: The GSM Unit may not be locked on to the network. GSM network may be temporarily unavailable. The SIM card may have run out of credit or expired. GSM connectivity can be checked by: a/ See page 21, how to check the GSM signal strength. b/ Test Using A Handset. If the GSM unit does not seem to connecting to the central station, test the GSM service by connecting a telephone handset and phone your own mobile phone to test that GSM is available and active. SIM CARD FAILURE The GSM unit continuously monitors system status and if it detects a problem with the SIM card or the network it will automatically reset (reboot) until the SIM card is detected and it has successfully logged on to the network. 10
11 Programming Programming Command Summary Description HANDSET Command Enter program Mode [6 digit installer code] Default SMS Command (Must be sent in CAPS) Program a new Installer Code 0 [new code] 12 Admin Phone Numbers 1 to 8 1 to 8 [new phone] 13 Enquire all Admin Phone Numbers 32 ADM? 14 Area Code / Phone Number Prefix 9 [Prefix] 15 Enable/Disable Ph Number Prefix 14 1 or 0 15 Program the Alert Recipients 18 [nnnnnnnn] 16 Enable Alarm Input 1 24 [nnnnn] 17 Enable Alarm Input 2 25 [nnnnn] 17 Enable Alarm Input 3 26 [nnnnn] 17 Set the Input Alarm Message USE[n] [message] 18 Set the Input Restoral Message USC[n] [message] 18 Program the Buzzer Output Duration 33 [nnnnn] 19 Set The Clock SETM HH:MM:SS 20 Status Query CTC? 20 Check GSM Signal Strength 20 CSQ? 21 Version Query Operation Command Summary Arm the GSM Unit DARM 1 22 Disarm the GSM Unit DARM 0 22 Control Output 1 21 [nnnnn][n] RLY1 [nnnnn] 23 Control Output 2 22 [nnnnn][n] RLY2 [nnnnn] 23 Control Output 3 23 [nnnnn][n] RLY3 [nnnnn] 23 Page 12 11
12 Programming Any fixed line telephone for programming. Enter Program Mode To enter program mode, connect a telephone handset to the TEL socket on the GSM unit. Pick up the telephone handset and dial (default installer code) The display will show HAND FREE... The GSM Unit is now in program Mode. To exit program mode hang up the handset. Program the Installer Code To program a new 6 digit installer code. The installer code is used to access programming mode via handset. HANDSET In Program Mode Press 0 to program a new 6 digit installer code. Enter the new code followed by # (eg, #) The display will show New Password: # Notes Take care not to lose the installer code as it cannot be recovered if lost or forgotten. To exit program mode simply hang up the handset. Admin Phone Number 1 must be programmed to allow sending of SMS commands to the GSM Unit. 12
13 Programming Programming methods HANDSET and SMS Commands. Please note that some options are programmed using a telephone handset connected to the GSM unit and other options are programmed by SMS message sent from a mobile phone. SMS Command options are programmed by sending an SMS message from a mobile phone to the GSM Unit. The mobile phone used to send SMS Commands must be programmed as Admin Phone Number 1. Program the Admin Phone Numbers Up to 8 ADMIN phone numbers can be programmed. These are mobile phone numbers to which the GSM Unit can send SMS messages, such as alarms from inputs or system messages. You can program the unit to send SMS alarms to one or all Admin numbers. HANDSET In Program Mode Press 1 to program the Admin Phone Number 1. Enter the phone number followed by # (eg, #) TEL: # To program Admin Phone Numbers 2 to 8, repeat the sequence above using 2, 3, 4, 5, 6, 7, 8 To delete a Phone Number enter to delete Admin Number 1, with no phone number. eg, HANDSET Press 1 Related Options Input Alarm Message. Page 18. Input Restore Message. Page 18. Program the alert recipients. Page 16. Enquire all Admin Phone Numbers. Page
14 Programming Enquire all Admin Phone Numbers To display all the Admin Phone Numbers locally using a handset. HANDSET In Program Mode Press 32 Each Admin Phone Number will be displayed in sequence: ADMIN: 1: To display all the Admin Phone Numbers by SMS. SMS Command: ADM? The GSM unit will send this reply message: Example. 1: : 3: 4: 5: 6: 7: 8: Related Options Program the Admin Phone Numbers. Page
15 Programming Area Code / Phone Number Prefix To program prefix digits which will be automatically dialled before any phone number. HANDSET In Program Mode Press 9 Enter the prefix (max. 4 digits) followed by # (eg, 1832#) NEW AREA: 1832 OK NOTE: Once programmed, the Phone Number Prefix cannot be deleted only replaced by a new prefix. Use the *14* option to enable and disable dialling of the prefix. Enable/Disable Phone Number Prefix Use this option to enable the dialling of the Phone Number Prefix. HANDSET In Program Mode Press 14 To enable the Phone Number prefix press 1 To disable the Phone Number prefix press 0 AREA ON&&OFF: 1 Related Options Program the Admin Phone Numbers. Page
16 Programming Program The Alert Recipients This option sets which of the 8 Admin Phone Numbers will receive SMS alerts. HANDSET In Program Mode Press 18 to select the option. Enter either the digit 0 (No alert) or 1 (Send alert) for each of the 8 Admin Phone Numbers, followed by #. Example 1, to enable all Admin Numbers for alerts, press # SECT: OK Example 2, to enable only Admin Numbers 1,2 & 3 for alerts, press # SECT: OK Related Options Program the Admin Phone Numbers. Page 13. Enquire all Admin Phone Numbers. Page
17 Programming Alarm Input/Output Programming HANDSET In Program Mode 24 to program Input 1 25 to program Input 2 26 to program Input 3 This option enables the three alarm inputs on the DB15 port. Input 1 (Pin 9) Input 2 (Pin 10) Input 3 (Pin 11) Input Options OP: Send SMS on Alarm (Alarm input to +12V) CL: Send SMS on Restoral (Remove +12V from input) AL: Sound the audible alarm when input is triggered CA1: NOT USED must be zero CA2: NOT USED must be zero Enter either the digit 0 (Disable) or 1 (Enable) for the five possible actions for the input, followed by #. Note: The last two digits must always be zero. Example, to enable Input 1 to send SMS Alarm and Restoral messages and turn on the audible alarm output when the input is triggered, press # IN1: OP:1 CL:1 AL:1 CA1:0 CA2:0 Follow the same procedure for inputs 2 & 3. Related Options Input Alarm Message. Page 18. Input Restore Message. Page 18. Program Buzzer Output duration. Page
18 Programming Input Alarm Message This option sets the SMS text which is sent when an input is triggered. SMS Command: USE[N] [message] N = Input number 1, 2 or 3. [message] = Up to 50 alphanumeric characters. Letters and numbers only, no special characters. Example, to program Input 1 to send the SMS message Garage door open send: USE1 Garage door opened The GSM unit will send this reply message: USE1 Garage door opened Input Restoral Message This option sets the SMS text which is sent when an input is resealed. SMS Command: USC[N] [message] N = Input number 1, 2 or 3. [message] = up to 50 alphanumeric characters. Letters and numbers only, no special characters. Example, to program Input 1 to send the SMS message Garage door closed send: USE1 Garage door closed The GSM unit will reply: USE1 Garage door closed Related Options Alarm Input/Output Programming. Page
19 Programming Program the Buzzer Output duration To program the Buzzer Output duration on the data port pin 4. The alarm time can be between to seconds. Note that programming a duration of seconds has no effect - see page 17 for information on how to enable and disable the Buzzer Output. HANDSET In Program Mode Press 33 ALARM: Example, to program buzzer duration for 5 seconds, enter 00005# ALARM: Related Options Alarm Input/Output Programming. (page 17) 19
20 Programming Set The Clock Program the internal clock by SMS. The time is set in 24HR format. SMS Command: SETM HH:MM:SS Example, to program the time to be 3:30PM, send SETM 15:30:00 The GSM unit will reply, for example: SETM-OK Check Current Time Check the GSM Unit s internal time by SMS. SMS Command: ASTM The GSM unit will reply, for example: TIME - 15:52:49 Status Query To check the status of the inputs, PSTN line and AC power by SMS. SMS Command: CTC? The GSM unit will reply, for example: AC: 1 Mains power is on. PSTN: 0 Always zero. This product does not connect to PSTN. INPUT 1: 1 Input 1 is unsealed. INPUT 2: 0 Input 2 is sealed. INPUT 3: 0 Input 3 is sealed. 20
21 Programming Check GSM Signal Strength Check the GSM signal strength by SMS or handset. SMS Command: CSQ? The GSM unit will reply, for example: CSQ=<28> 0=Poor signal, 31=Best signal, 99=unknown or not detectable HANDSET In Program Mode Press 20 The display will show the signal strength. 0=Poor signal, 31=Best signal, 99=unknown or not detectable CSQ <28> Example signal strength. Version Query To check the software and hardware version by handset. HANDSET In Program Mode Press 13 The display will show, for example. HW: 1.1ver SW: 1.1 ver MW: 1.5ver 21
22 operation Arm/Disarm the GSM Unit The GSM Unit must be armed to enable the alarm inputs to trigger, send SMS alerts and turn on the Buzzer Output. To Arm/Disarm the GSM Unit by SMS. To ARM SMS Command: DARM 1 The GSM unit will send this reply message: ARM To DISARM SMS Command: DARM 0 The GSM unit will send this reply message: DISARM To Arm/Disarm the GSM Unit by handset. HANDSET In Program Mode Press 10 ARM & DISARM: ON&&OFF: To ARM press 1 To DISARM press 0 LCD Indication of Arm/Disarm Armed 16 : 55 : 11 NESS GSM Disarmed 16 : 55 : 11 NESS GSM 22
23 operation Remote Control Outputs by SMS This allows you to turn outputs on by SMS. This can be used to arm or disarm an alarm control panel, turn on lights at the premises and control almost any device that can be switched on by a relay. The mobile phone used to send SMS Commands must be programmed as Admin Phone Number 1. See page 13. The three outputs are Open Collector and can sink 200mA Max. Use with external relays such as the Ness Basic Relay (optional). SMS Command: RLY[N] [time] N = Output number 1, 2 or 3. [time] = relay on time in seconds between and seconds. To toggle outputs, send the text ON & OFF instead of a time value. See the example below. Example, to program Output 1 to stay on for 5 seconds when triggered, send: RLY The GSM unit will reply: RLY Control Outputs by handset HANDSET In Program Mode 21 to control Output 1 22 to control Output 2 23 to control Output 3 Example, to activate Output 1 for 5 seconds and send a SMS message when the output has turned off, enter # RLY1:00005 RE:1 The options for RE: are. 0 = Do not send SMS reply when the output turns off. 1 = Send SMS reply when the output turns off. 23
24 Specifications GSM Compatibility Alarm Panel Compatibility Operating voltage Current Draw GSM module compatible with GSM voice communications Requires an active SIM card (not supplied) Compatible with all Ness alarm diallers in Contact ID DTMF and Voice reporting formats. 12VDC plug pack supplied or from control panel supply. Power supply capacity must be 1A or greater to allow for peak current draw. Idle: 100mA, During a call: 500mA. Internal Battery Rechargeable 7.2V, 1800mAh, Lithium Polymer Antenna 0dB whip with magnetic base, 5m cable length Dimensions 250 x 140 x 60mm Weight 1.5kg Operating Temperature 0 C to +50 C 24
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