MOMENTUMSKILLS.IE TRAIN FOR THE JOB YOU WANT. Training, Education & Real Experience UNEMPLOYED FOR A YEAR OR LONGER?

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1 UNEMPLOYED FOR A YEAR OR LONGER? TRAIN FOR THE JOB YOU WANT Training, Education & Real Experience MOMENTUMSKILLS.IE Training Certification Work Placements Follow Up Supports

2 02 02 MOMENTUM An overview Reaping the rewards Participants share their stories Taking the first step on the road back to work - We profile businesses that have witnessed the success of the MOMENTUM programme first-hand Course listings 08 Broaden your employment opportunities today Equipping yourself with the right skills and qualifications will strengthen your job prospect The building blocks of recovery The regeneration of the construction industry is gathering pace Get connected ICT opportunities are booming Moving with the times The transport, distribution and logistics sector is emerging as an interesting market for those trying to get their foot on the employment ladder Positive outlook for jobs in the Irish tourism sector A course for the future There are courses to get you exactly where Editor: you want to go in your career, and some 15 industries are progressing rapidly A BeCreative Editorial Production Mark Corcoran mark@becreative.ie Contributors: Tara Leigh Eric Davidson Advertising: Design: Repro: Philip Wharton pwharton@independent.ie (01) INM Design Studio studio@production.ie Independent Newspapers (Ireland) Ltd, Talbot Street, Dublin 1 MOMENTUM an overview Training for Jobs in 2015 There are jobs available. An Tánaiste Joan Burton recently stated that the Government has made significant progress on the employment front, with an additional 75,000 people back at work since In fact figures from the CSO indicate that the standardised unemployment rate (SUR) in January 2015 was 10.5 per cent, down from 10.6per cent in December The seasonally adjusted unemployment rate from the most recent Quarterly National Household Survey (QNHS) was 11.1 per cent in the third quarter of Many sectors of the economy are growing and are in need of motivated employees. MOMENTUM, a SOLAS initiative, is there to provide that workforce. The initiative funds the running of free education, training and work placement projects for those unemployed for over a year. MOMENTUM is a SOLAS initiative for people who are a year or more unemployed and who are looking for help to get their careers moving. MOMENTUM is there to provide those people with an opportunity to get jobs in sectors of the economy that are growing and are in need of skilled employees. The initiative funds the running of free training courses, which include skills training, certification, work placement and after course supports for the participants. One of the key elements of the MOMENTUM courses is that work placements are sourced for participants; these placements give motivated participants the opportunity to showcase their skills and value to prospective employers. The unemployment figures are still too high, said Joan Burton recently. This is why initiatives such as MOMENTUM are so crucial. They help jobseekers to get the skills they need to return to work. Up to 6,500 people who have been unemployed for 12 months or more can use MOMENTUM to gain skills and have doors opened to them in sectors such as construction, information and communications technology, transport, distribution and logistics, tourism, financial service, manufacturing and more. Courses are free, full time and are aligned to levels 4 to 6 on the National Framework of Qualifications (NFQ) or to an industry recognised certification within the sector. The projects range in duration from 23 weeks to 45 weeks and are available throughout the country. But how does it work? Why MOMENTUM? Jobseekers who are eligible for the MOMENTUM programmes will have access to a range of excellent education and training projects, work placement and continued support, links to job vacancies and relevant employers and an NFQ (National Framework of Qualifications) Certification. MOMENTUM projects are individually designed to encourage motivated people to work together to further their career. The projects are an opportunity to develop key skills and reveal potential in a dynamic environment, to ultimately get you the job you deserve.

3 3 Am I eligible? The MOMENTUM programme can be hugely beneficial to your future, but there are some boxes you must tick before applying. Potential participants must be unemployed for at least 312 days of the last 18 months and must be in receipt of Jobseekers Allowance or Benefit. Once this criteria has been met, applications can be made. Participants will maintain their appropriate Social Welfare Allowance. Where can I apply? Application takes place through your nearest Intreo Centre or Local Employment Services Office. Here your eligibility will be established and you can get assistance in identifying a suitable course. Participants can also contact training providers directly for more information on their individual courses. Information on the courses and contact details for providers can be found at search.momentumskills.ie. What is the next step? If you find you are eligible for a MOMENTUM course, you should then ask yourself some questions. What are your current skills, qualifications and talents? Which of the available sectors you are interested in working within? What skills and qualifications do you need to improve on to gain employment in your preferred sector? What locations would best suit you? By considering these issues you will be able to select an appropriate education and an appropriate training option that best meets your needs and ultimately improves your potential and employability. The finer details MOMENTUM is supported by the Labour Market Education & Training Fund which is part of the Government s Action Plan for Jobs Initiative and is administered by SOLAS. This initiative is funded by the European Social Fund/European Structural Funds Programme Certification available will be at Levels 4 to 6 on the National Framework of Qualifications or equivalent or an industry recognised certification within the individual s chosen sector. This fantastic programme provides first-class training and education linked to quality work experience. Learners secure recognised qualifications, on-the-job know-how and, most importantly, a real competitive edge in sectors which are expanding. MOMENTUM has made a real difference in the lives of thousands of participants to date and this round builds on that experience and success. - Minister for Education and Skills Jan O Sullivan, TD. What type of courses are available? There are numerous courses, spanning all six of the categories listed below, available to those taking part in the MOMENTUM programme. For example, if you want a career as a hotel manager you can take the Tourism or Tourism and Hospitality courses. There are also more general courses for those who simply feel they re missing that competitive edge in the job market. The Ignite course, for example, is for sparking self-employment. Whether you choose a in sustainable construction or culinary skills, there are courses available throughout the country. From coast-to-coast, you ll find a project to suit you. The categories in which courses are available have been chosen because there is evidence that having these skills is associated with good employment opportunities. 25 education and training providers from both the private, public and notfor-profit sectors will be delivering 55 individual MOMENTUM courses in over 250 individual courses across the country. These courses will be in areas of employment that are growing such as: 1. Built Environment (Construction) 2. ICT 3. Transport, Distribution and Logistics 4. Tourism (Hospitality, Accommodation, Food and Beverage) 5. Manufacturing (technology) 6. Other services (Personal Services, Sales and Marketing and Business Administration) Denis O Mahoney Denis had been in business for 35 years but wanted to upskill technically to move direction into digital sector. Denis had previously done a Level 8 Creative/Digital Marketing course in UCC with 1st Class honours but wanted to gain more technical knowledge to help him move into the digital sector. WebActivate is an excellent course particularly if you don t have a lot of experience in this sector and looking for an all round digital education. It provides a great range of modules given by tutors active within the digital fields ensuring the content is industry relevant and very up to date giving access to technical modules difficult to find elsewhere. More importantly it is employment focused and very relevant to current employment trends. I found the work experience very beneficial as we experienced different team roles in each project and had a readymade portfolio of work to present to prospective clients when we left. The fact that we worked for a leading industry operator also adds value to our work with prospective clients. The course gave me the skills I needed to confidently set up my own business, WebLive Studios, and I am also CMO for VoxTake, a company that develops Software as a Service Applications. It s latest App Tapstak gained recognition at the 2014 WebSummit as Next Big Thing by AIB s Young Innovators. This course is available in Dublin. Digital Skills Academy, WebActivate

4 04 Reaping the rewards A new direction Doing the course was one of the best decisions I have ever made Based in Dunboyne, Co Meath, Ian Hayes worked in construction until late When the recession came things took a turn for the worse. I was finding it hard to secure full time work, says Ian. A lot of people I knew were emigrating. But I never considered it myself. I wanted to stay. Having come across the MOMENTUM website, Ian found a Server Administrator course he was interested in. The course was in Ballyfermot IT Centre. Once I discovered that I qualified for the programme I didn t hesitate to apply. The course curriculum was set by Microsoft and broken up into three modules. Each module had a separate exam at the end. There was also a 13-week work experience placement at the end of the course. Ian, who did his work placement with SISK, says that he really enjoyed the course. I got great experience from it. The work experience was brilliant because we were able to apply some of the stuff that we had learned in the course. Gradually, during the work placement, I was given more and more responsibility. At the end of the 13 weeks I was offered a position. It is clear that Ian s career has gone from strength to strength. Within his first year he was promoted. I was delighted with the promotion. When I look back over the last year a new chapter of my life has opened up for me. I am much happier now that I am working in IT. I always had an interest in computers. I really like the work. I find it really interesting. Ian describes his MOMENTUM experience as 100 per cent positive. The course I chose was very good but there was also a wide range of choices available. Courses like this are very good. Not only are you getting theory but you are also getting work experience. From the time I started the course I was kept really motivated by the staff in the IT centre as well. They really kept your confidence up and showed you that there are a lot of opportunities at the end of these courses. Doing the course is probably one of the best decisions I have ever made. I would definitely recommend MOMENTUM to others. It wasn t just learning it was basically preparing you for the work place. Participants share their stories Life has come full circle. Robin Powell found his passion in digital marketing Having completed a BA Honors in Art in June 2012 Robin Powell spent a year finding his feet, deciding on a career direction whilst looking for work. Noticing an advert in the paper for a Sales & Digital Marketing course with Irish Times Training he didn t delay in signing up. I was having a very tough time, says Robin. It was impossible to find work. I had a brief experience in telesales so I decided to give the course a go. Robin says that taking the course enhanced his skill set dramatically. The term digital marketing had never crossed my path prior to the advertisement in the paper. Entering the course I met some great people, students, staff and lecturers alike. We were given in-depth knowledge on how sales work across different forms of media. Upon completion of the course Robin started work placement for a period of 18 weeks. He later secured an interview, and full time employment, with Electric Media Sales (EMS). MOMENTUM opened a door that I didn t even know was there. I feel very lucky that I came across this course and that I found an area that I am genuinely interested in and have a passion for. When I took the role at EMS it was a new adventure for me. I am earning a salary, saving my money and trying to get on the property ladder. Life has come full circle for me. Exciting times Carlow native Dean White is currently taking part in a Hospitality & Tourism MOMENTUM course with Barrow Consultancy and Training Ltd Dean White left school and went into retail in When work opportunities ran low he was faced with a difficult situation. It was so hard to find work, says Dean. When I left school I found some work in retail as well as some hairdressing and reception work. But I found myself unemployed for about a year and it was very depressing. Dean is currently taking part in a MOMENTUM Hospitality & Tourism programme. The work placement segment of the course is separated into two phases, one at the beginning and one at the end. Fortunately for Dean, he has been offered a job with Talbot Hotel in Carlow where he did his first placement. The job will be waiting for him at the end of the course. Going into hotel work was something I was always interested in doing and I always wanted to be a hotel manager. When the course came around I jumped at the opportunity straight away. The work that I have secured is in reception. It is very exciting times. I enjoy meeting all of the guests. I can t wait to get back to working there. There is a great atmosphere around the hotel. I love getting to meet new people. It is a very positive environment. Dean is studying a wide range of topics on his course. At the minute I am studying food safety. But we have also studied everything from restaurant management to PR. I am definitely in a much happier place now and I would absolutely recommend MOMENTUM to anyone. Dean says he has big plans for the future. I would like to go to Australia. That is my ultimate goal. The certificate I am getting is internationally recognized and will really help me to find work when I get there. It will be a massive help to me.

5 05 Exceeding expectations Michael Coleman is now a key cog in the Matthews Coaches company wheel On completion of his Export and Transport of studying involved but I always liked reading so it didn t bother me too much. Manager MOMENTUM course with the Swilly Group in Dundalk last year, Michael Coleman Noel Matthews, owner of Matthews was placed with Matthews Coaches one of Coaches, says that Michael has exceeded his the largest passenger companies in Ireland. expectations since joining the company. It wasn t long before he secured a full-time I was a guest speaker at the programme position. and I ended up interviewing two or three I love this job, says Michael. I work in candidates. Michael stood out. So I took him operations. I keep an eye on all the drivers on. And I haven t been proven wrong. When hours and make sure everything complies the pressure comes on Michael stands out. with EU regulations. It keeps me very busy! Everyday he is excelling. He has exceeded But life wasn t always this rosy for Michael. my expectations. He has huge potential to I was working in construction for 15 years advance within the company. If I could clone in Dublin. When the recession came my job him I would! went. I got a license and I started doing a bit Matthews Coaches are constantly innovating and looking to expand. Taking on Michael of lorry driving but that wasn t going too well. Eventually, I went to a jobs expo in Dundalk has definitely made me want to take on more and I decided to do the MOMENTUM course. people from MOMENTUM in the future. Michael took to the course like a duck to I was down in the dumps, says Michael. water. I didn t think there was any light at the end I grabbed the course with both hands and of the tunnel. MOMENTUM has turned it all I enjoyed the experience. Yes, there was a lot around for me now. Sarah Kate Hennessy The programme I attended really helped me to prepare for the world of job applications and interviews, as the focus was always to help participants gain the skills needed to join the workforce. Thanks to doing the MOMENTUM programme, I am now in full-time employment in a job I love. Future People, IT Customer Support & Sales. Currently employed at Feed Henry Noel Matthews, owner of Matthews Coaches (left), pictured with Michael Coleman Kieran Hrebtiewsky I wish to express my gratitude to Future People Training for providing, through the MOMENTUM Programme, this opportunity to advance my career within a very exciting, fast paced, expanding sector of the technology market. Future People, Software Development with Cloud Computing. Currently employed at Vision ID An international twist MOMENTUM really set me up with the skills and confidence to get a job I was working as an electrician from 2007 Hanson Wade Delegate Sales Team. He has up until 2012 and everything was going well, been promoted to Senior Sales Executive says Simon Bourke. When the recession hit within a three month period because of his everything came to an end. excellence in the job no one in the history Unable to find work with his trade he persuaded the course organisers to allow him to says he loves his job and the city life and be- of the company has achieved that before. He join the MOMENTUM course - International lieves MOMENTUM gave him the skills and Sales and Marketing Programme with Optimum Ltd in Simon worked extremely London is going better then I could have confidence to get a job. hard and achieved results. imagined. Being an electrician is a great skill I always liked chatting to people so I to have. But sales is where I feel comfortable. thought I might be good at sales. The programme was brilliant. I made good friends have been if I hadn t taken the steps that I I am in a better position now than I would doing it. We were all like a family towards did. the end. I couldn t recommend MOMENTUM any Having decided to start afresh in London, higher to anyone looking to increase their he has transformed his career. He hit the knowledge in sales and marketing. It has ground running and has been rated top sales been a very challenging and rewarding experience for person for the past three months with the me.

6 06 Taking the first step on the road back to work Brendan Thompson (left) with new employer Gavin Tobin Those in long-term unemployment may feel the future is bleak. But the good news is that there are options available. Need more convincing? We profile businesses that have witnessed the success of the MOMENTUM programme first-hand Martin McGee Since completing a Food Operatives and Handlers course with CPL through Momentum, Martin McGee secured employment at Hertrichs Artisan Butchers in Longford. He says he is grateful to Momentum for giving me a great job. His employer Louis Hertrich is delighted to have Martin as an employee. He is reliable, trustworthy and dedicated to the job. Through his training in the Momentum project, he received the skills, knowledge and confidence required to make him employable for us. Nifast, Food Operatives & Handlers The MOMENTUM scheme offers employers the opportunity to get to know potential employees The MOMENTUM programme is not only beneficial for those who have been unemployed for a significant period of time but benefits employers trying to fill positions with hard-working suitable candidates Set up in 2000, Ethos Technology specialises in building computer systems and importing computer networking products to other companies. As a small family-run business, Ethos Technology has always found hiring employees problematic. Like many small companies we don t have the skill-set or resources to find the right people to fill the positions available, says Gavin Tobin of Ethos Technology. The problem is that a person could be very good at interviews but as soon as you get them in the door, it could be a whole different story. I have always found that picking the right person to become a member of our staff after a 10 minute interview has never been our strong point. We have even sought outside help from recruitment agencies but found the whole experience largely ineffective. The majority of the candidates that were sent to us were often not the appropriate people for the job. It was in 2013 when Gavin was looking for a new computer technician that he heard about the MOMEN- TUM programme. Gavin told the team at MOMENTUM what qualities and experience he was looking for in an employee, and based on his requirements, they recommended a candidate for the position. This scheme has been invaluable for us, says Gavin. It s overriding benefit is that we can try before we buy. Basically the MOMEN- TUM programme gave us an extended period of time to assess the candidate s ability to function well in our company. Our new recruit, Brendan Thompson was given a four month placement learning the ropes and what would be required of him in the position. We got to see how punctual he was, how he kept himself and how good he was with the customers before we made any kind of employment commitment. When you have a small business, taking on someone new can be risky because months could pass before you realise they are not suitable for the position. In that time, you are not only incurring financial costs, but also the costs associated with training and taking time from other projects to bring them up to speed on your business. The great thing about MOMENTUM for us was that if we did not feel the candidate was a good match we could send them back and if we were happy with them and their progress within the company we could keep them. It was a win win situation for everyone involved. Gavin took on Brendan on the 1st of September After completing his four month work placement he was put on the payroll last January. A year on, he s an integral part of the company. He is in charge of building all of our PC services, looking after the stock in our warehouse and dealing with repairs, enthuses Gavin. Having successfully employed someone from the programme, I couldn t be happier and would recommend it to any company looking to fill vacancies. It s successful from a Government point of view because it enabled us to get someone who has been unemployed for quite some time back into the labour market. And it s successful for us as a business because it is genuinely risk-free.

7 07 From the dole queue to entrepreneur Today rather than waiting around for a company to realise your potential, it may be time to strike out on your own After years of working, suddenly finding yourself unemployed can be a very lonely place to be. It can happen to anyone, says Joanne Hession of QED s Ignite Ireland. Redundancies are more commonplace today and it can absolutely destroy a person s confidence. Looking to offer those in this undesirable situation more opportunities was one of the main reasons Ignite Ireland teamed up with SO- LAS and the MOMENTUM programme. They created a 23 week programme for those who have been unemployed for more than a year and want to start their own business. All you need have to be successful on this programme is an idea for a business start-up and a desire to succeed, says Joanne. I started my own business in my 20s and I would love to have been involved in something like this. When you re on your own it s easy to fail but this programme gives you all of the guidance, resources and encouragement to succeed. According to Joanne one of the main barriers for most people is a lack of guidance. When people go out on their own they usually find that there are parts of the Course options QED, Ignite - Sparking Self Employment The programme will train and support you through every aspect of getting you and your business ready for self-employment. You ll build your ideas, your confidence, your skills, your knowledge and your network. The focus at Ignite - Sparking Self Employment isn t learning about business, it s about learning to DO business your business! There Is a panel of specialist speakers and trainers who will give daily talks and workshops throughout the programme. Ignite will team you up with a Coach who will work day in and day out, to help get you up and running in your business. The coach will support you, train you, challenge you and encourage you every step of the way. There really has never been a better time to start a business! business that they love doing and parts that they don t. Very often it s the parts they like that they tend to focus on. This programme forces you think about all of the other areas such as; is this business likely to make me money in the future and how do I get my taxes in order now that I am self-employed. The course is broken up into two parts 13 weeks are spent in-house learning at the Ignite Academy located at Smithfield and 10 weeks are spent on a placement. On the other MOMEN- TUM programmes funded by SOLAS the students go on a work placement within a company. As entrepreneurs don t usually want to work for someone else, we have designed the 10 weeks so that the students can work on their own business. As they are out on their own, it s important that these 10 weeks are structured well. They have very specific research objectives that they have to achieve during these weeks and their coaches keep in contact with them during this time to ensure they stay on track. And it seems to be working. Last year, of the 80 people that enrolled on the programme, 56 set up their own business. A further 13 additional jobs were also created. A lot of very interesting business ideas come through the academy, says Joanne. The range of business models is staggering and that is part of the programme s Alan Rogers, Ruth Power, Taoufik Hammami, QED Momentum participants success. This year we have approximately 140 people enrolled on the programme and they range from bakers to soap makers and web developers to consultants. Joanne is quick to point out that the student s success doesn t happen overnight and requires a lot of hard work and flexibility. We often find that people will enrol on the programme with an idea. By week three that idea will have developed further and by week six the student could have made a complete u-turn. On finding that their original idea wasn t as viable as they first thought, they have come up with something new that has a genuine customer need. Joanne cites the example of Sheila Hacket who set up her business just add you last year. Unfortunately Sheila and her husband, who were both graphic designers, were made redundant during the recession. They had a small child to look after and couldn t afford for both of them to come on the programme. In the end they decided that Sheila would enrol. She originally had the idea to make kids craft kits for hospital shops. Realising quickly that the long-term business prospects weren t strong she started zoning in on the wedding industry. In that time she did a lot of research - going to wedding fares and asking impending bride and grooms questions. She discovered that people were very keen to make their own wedding stationery but found that just buying card and ribbon wasn t cutting it. She ended up making stationary kits that customers put together themselves. It s a terrific business that s growing well. According to Joanne one of the most satisfying things about the MOMENTUM programme is seeing people like Sheila regain their confidence. We often say we wish we had videotaped people at the beginning of the programme and at the end because the transformation is startling. It s a real privilege to be involved in a programme of this kind. Bella Morgan Bella Morgan has always dreamed of turning her interest in art into a business. I had no business skills whatsoever so enrolling at the Ignite Academy was the perfect solution for me. I m only three weeks into the course but I know that I m in the right place. The coaching sessions are extremely effective at getting me focused very quickly and well on the way to making my dream of becoming self-employed a reality. I have my first exhibition in The Helix from February 3rd until March 14th QED Ltd., Ignite Sparking Self Employment

8 08 MOMENTUM courses 2015 SECTOR PROVIDER COURSE COUNTY LOCATION Other services KT Business Skills Ltd. Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator. Carlow CARLOW TOWN Built Environment (Construction) Cavan Innovation & Technology Centre Ltd. Training for Jobs in Sustainable Construction Cavan CAVAN (URBAN) Tourism (Accommodation, Food and Beverage) Nifast Training for Jobs in Tourism and Hospitality Cavan CAVAN COUNTY Tourism (Accommodation, Food and Beverage) Swilly Group Training for Jobs in Surfi ng and Lifeguarding Industry Clare ENNIS TOWN Tourism (Accommodation, Food and Beverage) Nifast Training for Jobs in Tourism and Hospitality Clare ENNIS TOWN ICT Digital Skills Academy TechElevate - Training for Jobs in the Tech Sector Cork CORK CITY Other services KT Business Skills Ltd. Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator Cork CORK CITY Other services City & Guilds Training for Jobs in Sales and Marketing Cork CORK CITY Other services Cork ETB Training for Jobs in the Security Industry Security Guard Training Cork CORK CITY ICT Digital Skills Academy WebActivate - Training for Jobs in the Digital Sector Cork CORK CITY Other services Cork ETB Training for Jobs in the Security Industry Security Guard Training Cork KNOCKNAHEENY/FAIRHILL/HOLLYHIL Other services Cork ETB Training for Jobs in the Security Industry Security Guard Training Cork ROSSA AVENUE BISHOPSTOWN CORK Other services Optimum Ltd Training for Jobs in Customer Service, Communication & Selling Skills Donegal LETTERKENNY Transport, Distribution and Logistics Swilly Group Training for Jobs in Driving Fuel Effi cient Bus Donegal LETTERKENNY Transport, Distribution and Logistics Swilly Group Training for Jobs in Transport Management Donegal LETTERKENNY Transport, Distribution and Logistics Swilly Group Training for Jobs in Warehouse and Transport Management Donegal LETTERKENNY ICT Ballyfermot IT Centre Training for Jobs in Windows 2008 Dublin BALLYFERMOT ICT Ballyfermot IT Centre Training for Jobs in Windows 2008 Dublin BALLYFERMOT Transport, Distribution and Logistics Nifast Taining for Jobs in Distribution and Logistics Dublin BLANCHARDSTOWN Other services City & Guilds Training for Jobs in Customer Service Dublin BLANCHARDSTOWN Transport, Distribution and Logistics City & Guilds Training for Jobs in Warehousing & Logistics Dublin COOLOCK - DUBLIN 5 Tourism (Accommodation, Food and Beverage) Belfast Unemployed Resource Centre Training for Jobs in Tourism Dublin CRUMLIN Other services QED Ltd Ignite - Sparking Self Employment Dublin DUBLIN 1 Other services Hi-Tech Associates Training for Jobs in Sales Negotiation & Digital Marketing Dublin DUBLIN 1 Transport, Distribution and Logistics Irish Congress of Trade Unions Training for Jobs in Warehousing and Logistics - Looking Forward Dublin DUBLIN 12 Other services KT Business Skills Ltd. Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator. Dublin DUBLIN 2 Other services Irish Times Training Training for Jobs in Digital Marketing Dublin DUBLIN 2 Other services Optimum Ltd Training for Jobs in International Sales & Marketing Management Dublin DUBLIN 2 ICT Big Wave Media Training Ltd Training for Jobs in IT: Android, Java & Mobile App Programming HTML5 CSS3 Javascript Dublin DUBLIN 2 ICT Big Wave Media Training Ltd Training for Jobs in IT: HTML5/CSS3/Javascript Web Development Dublin DUBLIN 2 Other services ECO UNESCO Training for Jobs in the Green Economy - Green Pathways Dublin DUBLIN 2 Tourism (Accommodation, Food and Beverage) Belfast Unemployed Resource Centre Training for Jobs in Tourism Dublin DUBLIN 3 ICT FIT Training for jobs in Web Development or Systems and Networks or Social Media for Business Dublin DUBLIN 3 ICT FIT Training for jobs in Web Development or Systems and Networks or Social Media for Business Dublin DUBLIN 4 ICT FIT Training for jobs in Web Development or Systems and Networks or Social Media for Business Dublin DUBLIN 5 ICT Big Wave Media Training Ltd Training for Jobs in IT: 2D & 3D CAD Engineering Dublin DUBLIN 7 ICT Digital Skills Academy TechElevate - Training for Jobs in the Tech Sector Dublin DUBLIN 8 ICT Digital Skills Academy WebActivate - Training for Jobs in the Digital Sector Dublin DUBLIN 8 Transport, Distribution and Logistics Irish Congress of Trade Unions Training for Jobs in Warehousing and Logistics - Looking Forward Dublin FINGLAS Tourism (Accommodation, Food and Beverage) FIT Training for Jobs in Culinary Skills Dublin FINGLAS WEST Other services Hi-Tech Associates Training for Jobs in Sales Negotiation & Digital Marketing Dublin GLASNEVIN - DUBLIN 11 Other services City & Guilds Training for Jobs in Sales and Marketing Dublin KILBARRACK Tourism (Accommodation, Food and Beverage) Swilly Group Training for Jobs in Surfi ng and Lifeguarding Industry Dublin SKERRIES Tourism (Accommodation, Food and Beverage) Nifast Training for Jobs in Tourism and Hospitality Dublin SWORDS - DUBLIN NORTH COUNTY Transport, Distribution and Logistics Swilly Group Training for Jobs in Transport Management Dublin TALLAGHT Shakiel Abrahams I am currently attending an IT Customer Support and Sales MOMENTUM Programme and I would recommend a MOMENTUM course to anyone looking to gain new skills or to build on existing ones. IT Customer Support & Sales Programme Future People Training Isa Iminov I really enjoyed learning new programming language, methodologies, technologies that are used by the worlds leading employers. It was also about learning something new with other people, receiving help from friendly instructors and helping others, upskilling and expanding your contacts as you worked through the course. And if I ever found myself struggling help was always an ask away. Having completed the course I found a new job as Net developer. This wouldn t be possible without all the help I received. Digital Skills Academy, TechElevate

9 09 MOMENTUM courses 2015 SECTOR PROVIDER COURSE COUNTY LOCATION Other services KT Business Skills Ltd. Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator Galway GALWAY CITY Other services Irish Times Training Training for Jobs in Digital Marketing Galway GALWAY CITY Other services City & Guilds Training for Jobs in Sales and Marketing Galway GALWAY CITY Tourism (Accommodation, Food and Beverage) Nifast Training for Jobs in Tourism and Hospitality Galway GALWAY CITY Transport, Distribution and Logistics Swilly Group Training for Jobs in Transport Management Galway GALWAY CITY ICT Digital Skills Academy WebActivate - Training for Jobs in the Digital Sector Galway GALWAY CITY ICT Future People Ltd Training for Jobs in IT Customer Support & Sales Kerry KILLARNEY Other services KT Business Skills Ltd. Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator Kerry TRALEE ICT Future People Ltd Training for Jobs in IT Java Programming Kerry TRALEE Transport, Distribution and Logistics City & Guilds Training for Jobs in Warehousing & Logistics Kildare MAYNOOTH Transport, Distribution and Logistics Nifast Taining for Jobs in Distribution and Logistics Kildare NAAS ICT Future People Ltd Training for Jobs in IT Customer Support & Sales Kildare NAAS Tourism (Accommodation, Food and Beverage) Kilkenny Carlow ETB Training for Jobs in the Tourism Sector Kilkenny KILKENNY CITY Transport, Distribution and Logistics Swilly Group Training for Jobs in Driving Fuel Effi cient Bus Kilkenny KILKENNY CITY Transport, Distribution and Logistics Irish Congress of Trade Unions Training for Jobs in Warehousing and Logistics - Looking Forward Kilkenny KILKENNY CITY ICT Future People Ltd Training for Jobs in IT Customer Support & Sales Laois PORTLAOISE ICT Future People Ltd Training for Jobs in IT Java Programming Limerick CORBALLY/PARK Transport, Distribution and Logistics Nifast Taining for Jobs in Distribution and Logistics Limerick LIMERICK CITY ICT Digital Skills Academy TechElevate - Training for Jobs in the Tech Sector Limerick LIMERICK CITY Other services KT Business Skills Ltd. Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator Limerick LIMERICK CITY Tourism (Accommodation, Food and Beverage) Swilly Group Training for Jobs in Food and Beverage Sector Limerick LIMERICK CITY Transport, Distribution and Logistics City & Guilds Training for Jobs in Warehousing & Logistics Limerick LIMERICK CITY ICT Future People Ltd Training for Jobs in IT Customer Support & Sales Longford LONGFORD TOWN Transport, Distribution and Logistics Irish Congress of Trade Unions Training for Jobs in Warehousing and Logistics - Looking Forward Longford LONGFORD TOWN Other services Optimum Ltd Training for Jobs in Customer Service, Communication & Selling Skills Louth DROGHEDA TOWN Transport, Distribution and Logistics Swilly Group Training for Jobs in Warehouse and Transport Management Louth DROGHEDA TOWN Transport, Distribution and Logistics Irish Congress of Trade Unions Training for Jobs in Warehousing and Logistics - Looking Forward Louth DROGHEDA TOWN Other services Optimum Ltd Training for Jobs in Customer Service, Communication & Selling Skills Louth DUNDALK (EAST) Transport, Distribution and Logistics Irish Congress of Trade Unions Training for Jobs in Warehousing and Logistics - Looking Forward Louth DUNDALK (EAST) Transport, Distribution and Logistics Nifast Taining for Jobs in Distribution and Logistics Meath NAVAN (URBAN) Built Environment (Construction) Cavan & Monaghan ETB Training for Jobs in Construction and Renewable Energy Systems Monaghan MONAGHAN (URBAN) Transport, Distribution and Logistics Swilly Group Training for Jobs in Driving Fuel Effi cient Truck Monaghan MONAGHAN (URBAN) Tourism (Accommodation, Food and Beverage) Cavan & Monaghan ETB Training for Jobs in Professional Cookery Monaghan MONAGHAN (URBAN) Other services KT Business Skills Ltd. Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator Sligo SLIGO TOWN ICT Future People Ltd Training for Jobs in IT Data Centre Engineering Tipperary CASHEL - TIPPERARY SOUTH Tourism (Accommodation, Food and Beverage) Nifast Training for Jobs in Tourism and Hospitality Tipperary THURLES TOWN Other services KT Business Skills Ltd. Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator Waterford WATERFORD CITY Tourism (Accommodation, Food and Beverage) Nifast Training for Jobs in Tourism and Hospitality Westmeath ATHLONE (EAST) Transport, Distribution and Logistics Irish Congress of Trade Unions Training for Jobs in Warehousing and Logistics - Looking Forward Westmeath ATHLONE (EAST) Transport, Distribution and Logistics Nifast Taining for Jobs in Distribution and Logistics Westmeath MULLINGAR Transport, Distribution and Logistics Irish Congress of Trade Unions Training for Jobs in Warehousing and Logistics - Looking Forward Westmeath MULLINGAR Tourism (Accommodation, Food and Beverage) Kilmuckridge Centre for Further Education Training for Jobs in the Food & Catering Industry Wexford GOREY (URBAN) Tourism (Accommodation, Food and Beverage) Kilmuckridge Centre for Further Education Training for Jobs in the Food & Catering Industry Wexford KILMUCKRIDGE Other services KT Business Skills Ltd. Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator Wexford WEXFORD (URBAN) Other services Irish Times Training Training for Jobs in Digital Marketing Wexford WEXFORD (URBAN) Transport, Distribution and Logistics Irish Congress of Trade Unions Training for Jobs in Warehousing and Logistics - Looking Forward Wicklow BRAY Brendan Lynch I ve learnt that anything is achievable once you work hard and have great support like I had here at Big Wave Media Training. Big Wave Media, Android Developer Jonathan McKee This course has all the areas that I enjoy working in, from CCNA, Server 2008 R2 to IT Virtualisation & Cloud Computing. With hard work, perseverance and being a team player, I hope to be part of the workforce shortly, this has been made possible mainly by being able to up-skill and learn new skill-sets thanks to the MOMENTUM Programme. IT Data Centre Engineer Programme

10 10 Manufacturing International financial services Cross-enterprise skills such as innovation, enterprise/ entrepreneurship Broaden your employment opportunities today Construction Skills to trade internationally Courses vary in duration, with a maximum length of one calendar year. Full-time courses in the ICT sector are also offered to individuals who have graduated with a degree, or who have equivalent experience, in non- ICT sectors. These courses focus on core Equipping yourself with the right skills and qualifications will strengthen your job prospects internship must be in receipt of a jobseeker s payment two years for each person recruited who has been set-up by the Higher Education Authority five years ago computing and programming skills take place over the course of one year and include a three to six month work placement. for at least three of the past unemployed for more than provides free higher educa- Applications can be made Skills to Work is a new Irish Government jobs campaign, aimed at making it easier for jobseekers and employers to know what Government skills initiatives are available to them. If you are interested in training or reskilling, visit to find out which of the five Government skills initiatives - Springboard, Momentum, Job- Bridge, JobsPlus and Skillnets - best suits you. bution and Logistics, Tourism (Hospitality, six months. If successful, JobBridge interns receive an allowance of 50 per week on top of their existing social welfare entitlement. For more information visit JobsPlus This Department of Social 24 months - payable monthly in arrears to the employer. Employers can apply to register as a JobsPlus employer online or at their local LEO office. Positions must be fulltime. Part-time or seasonal employment is not included in the JobsPlus scheme. Employers interested in tion courses for jobseekers from certificate to master s level, regardless of how long they have been unemployed. The courses offer up-to-date technical skills, as well as training in other relevant areas and in growing sectors which need skilled personnel. online on Skillnets Programme Skillnets provides free training courses to jobseekers in areas in which Irish businesses have identified Accommodation, Food and Protection initiative provides the programme should visit Part time courses are skills shortages. Groups MOMENTUM The MOMENTUM programme is administered by SOLAS and provides free education and training projects to jobseekers who have been unemployed for 12 months or more. These courses give jobseekers both in-class training and hands-on work experience in sectors of the economy where there are job opportunities. Full time courses are offered in a range of sectors including: Information and communi- Beverage) Certification is from Level 4 to 6 on the National Framework of Qualifications or equivalent or is industry recognised. Courses range in duration from 23 to 45 weeks. JobBridge Introduced by the Department of Social Protection, JobBridge provides internship opportunities for individuals looking to gain valuable work experience in a particular industry. This programme could be suitable for those who have recently left education, or unemployed workers looking to learn new skills. Internships last six to nine months and are open to indi- incentives to employers who hire the long-term unemployed. That is those who have been seeking Job Seekers Benefit for over 12 months. JobsPlus provide two levels of payment: a payment of 7,500 over two years for each person recruited who has been unemployed months and 10,000 over Springboard Springboard which was offered in the following sectors: Information and communications technology (ICT) Paul O Brien When Paul O Brien left school he undertook a number of courses in an effort to find employment. When I heard of Future People Training and the IT Customer Support & Sales Programme they were recruiting for I was immediately interested. What really interested me was the work placement element, where I would be placed in a company and I would have the opportunity to show an employer what I was really capable of. For my work placement, I was placed in Harvey Norman, in the Computer Department. After my placement, I received a call from the Manager offering me a full-time job. I am currently in full-time employment as a result of a MOMENTUM Training Programme. Future People Training IT Customer Support & Sales course of companies with similar training needs set up training networks in a range of sectors and regions and offer courses to jobseekers. Jobseekers train alongside employees on most courses, and a limited number of courses include work experience. Courses are offered in a variety of sectors including: IT Healthcare Design Retail Manufacturing Engineering International financial services Pharmaceutical Agriculture Jobseekers choose a training course they are interested in and contact the relevant training network cations technology (ICT) viduals of all education directly. Built Environment (Con- and skills levels. Those For more information visit struction) Transport, Distri- interested in a JobBridge

11 11 Course options Optimum Ltd The Customer Service, Communications & Selling Skills programme provides a unique opportunity to showcase your skills and gain employment. Optimum Limited have developed a network of successful companies who are committed to providing employment for Momentum participants. Each participant is individually supported by the Optimum team to reach their potential through a bespoke programme. we have successfully secured employment for past participant in an array of industries, from manufacturing to retail, hospitality to construction, Customer Service & Sales, to beauty therapy, and beyond. Training for Jobs in Sustainable Construction Cavan Innovation & Technology Centre Ltd. These qualifications have been developed to provide those working in the construction industry with the knowledge required to ensure that new builds and retrofitted buildings are carried out with suitable environmentally sympathetic equipment, and offer their customers advice on energy consumption and selection of the most appropriate equipment. The qualification will also be supported by Employability Skills to facilitate a transition to full time work. ECO-UNESCO Training for Jobs in Customer Service, Communication & Selling Skills Training for Jobs in the Green Economy - Green Pathways This programme aims to develop knowledge, skills and competencies specifically related to finding employment in the green economy and within a range of green work contexts. It is designed to suit people from a diverse range of educational backgrounds. The programme is eligible for those participants who wish to enter into green labour market, or re-direct their formative education towards green & sustainability routes. The regeneration of the construction industry is gathering pace Construction was undoubtedly one of the sectors hardest hit by the recession. In fact, studies show that the industry employs roughly 50 per cent fewer people than in Green shoots of recovery are, however, appearing. In 2014 the Irish construction sector displayed strong signs of improvement. Construction firms are noticing increased levels of activity and jobs are available in both housing and commercial projects. And the message coming from the SOLAS National Skills Bulletin 2014 is that the sector is indeed emerging from the lows of the financial crisis and new jobs will continue to be created in the coming years. According to the SOLAS research, in quarter , the construction sector employed 103,600 persons - accounting for 5.4% of Ireland s employment. In quarter , the employment level remained more than 50% (116,000 persons) below the level recorded in quarter However, the small increase in employment recorded in the 12-month period to quarter suggests a halt in the continuous contraction observed since quarter Key opportunity But where does potential for increased construction employment lie? Believe it or not, the initial impetus for growth may come from expansion in other sectors (e.g. ICT and pharmaceuticals). The construction of facilities for these sectors (e.g. HP, IBM and Ethicon Biosurgery Ireland), will create demand for construction James Core The extra support days and the tutor support from ECO-UNESCO were very important to me. The approach that ECO-UNESCO use during the Green Pathways programme worked well with me; the course offered lots of choice and a variety of learning methods like site visits, agroup work, presentations, speakers, mentor meetings and it gave you the opportunity to be yourself and openly discuss different topics. Basically it does activities that some courses and colleges don t. I am standing here today as the Store Manager of Rothar in Phibsboro and I have various responsibilities from managing staff and volunteers, to opening the store, fixing bikes, offering customer service and doing the profit and loss each day. Green Pathways has guided me in the right direction and created a dream pathway for me. ECO-UNESCO, Green Pathways Now employed with Rothar, Phibsboro The building blocks of recovery skills at all levels. And, as the economic recovery gathers pace and consumer confidence improves - aided by recent Government initiatives - growth will also emerge in the residential construction sector. Indications of growth are evident in the recently observed increase in the recruitment of apprentices and a stronger performance from the property market. However, despite the expected strong growth, construction employment in 2020 is likely to remain approximately 100,000 below the peak level recorded in Speaking recently, Maria Kyne, head of the faculty of Applied Science, Engineering and Technology at LIT, pointed out that a skills shortage might well be on the horizon for the construction industry. LIT is mirroring what is happening nationwide as we have considerably less students doing courses in the Built Environment area than we had at the height of the economic boom, she said. Realistically, we would need to double the current number of students starting construction courses to satisfy the demands of the industry. There are a number of employment growth areas in Ireland and construction is one of them. In so far as it is possible to predict, graduates in Property Valuation and Quantity Surveying will continue to be scarce over the next few years. The industry is actively seeking construction graduates and we would encourage those interested in the built environment area to consider a career in construction.

12 12 Course options Training for Jobs in IT: Android & Java & Mobile App Programming The aim of this programme is to give participants the practical and technical skills to build Apps for Mobile Android devices including phones and tablets. The programme includes commercial projects and work placements building Android Apps for industry, including some of Dublin s leading technology companies. Big Wave Media Training Training for Jobs in IT: HTML5/ CSS3/ Javascript Web Development The aim of this programme is to give participants the practical and technical skills in the latest web technologies for building web applications to run on multiple devices, including mobile devices and tablets. Big Wave Media Training Training for Jobs in IT: 2D & 3D CAD Engineering Training for Jobs in IT Data Centre Engineer Programme The aim of this high level, leading edge ICT Data Centre Engineer programme is to give the participant detailed exposure, skills and certification in the areas of IT Operating Systems, IT Networking and IT Virtualisation. Learners who complete this programme will be well prepared to work in Data Centre operations and first level support, and network design, implementation, support and maintenance. Future People LTD Training for Jobs in IT Customer Support & Sales Programme This programme is aimed at enhancing learners self-confidence and personal abilities, making them aware of their strengths and weaknesses, providing them with sufficient skills and experience to enable them to confidently perform in the field of Customer Service and Sales. Learners who complete this programme will be well prepared to work as a Call Agent in a call centre providing first level IT support to users or in retail support and tele-sales and marketing, providing IT Help Desk support in retail businesses and End-User Support in retail businesses or in Retail Sales roles. Future People LTD Training for Jobs in IT Junior Java Programmer The program has two key and distinct aims: to give participants the necessary practical and hands on knowledge and skills to be able to take up a Junior Java Programmer role in a company in the ICT industry; and to prepare the participants for the highly regarded Oracle Certified Associate Java Program- mer exam. Learners who complete this programme will be well prepared to work in the following areas: Application Development using Java, First level Support for Applications created for a Java Platform, In-house Java Programming in a small to medium sized business, Production control and programme maintenance for Java programs, End-user Support for applications written in Java, Learners who choose to could specialise in the area of App Development for the iphone and Android platforms. Future People LTD Training for Jobs in Web Development or Systems and Networks or Social Media for Business The aim of the FIT Training for jobs in Web Development or Systems and Networks or Social Media for Business programme is to provide learners with the skills, knowledge, competencies and experience appropriate for entry level positions in the ICT Sector. The programme also includes professional development and work placement. FIT Jobs Focused Training in Windows Server 2008 The Microsoft Certified Professional (MCP) credentials prove that you have the skills to successfully implement, manage, and troubleshoot the on-going needs of Microsoft Windows based Operating Environments. These certifications help you get hired, get recognized, and get ahead in the IT marketplace in the following jobs: Service Desk Support, Helpdesk Support, Field & Network Support Engineer, Technical Advisor, Junior Systems Support Administrator. Ballyfermot IT Centre Participants will gain a comprehensive set of industry skills, experience and certification to enable them to gain employment in the wide range of roles incorporating 2D and 3D Computer Aided Design work incorporating design, visualisation, modelling and rendering. Big Wave Media Training TechElevate Training for Jobs in the Tech Sector The aim of the TechElevate programme is to provide graduate job-seekers with ICT industry-recognised certification and work placements so they can break into entry level potential roles as below across three stream options. The TechElevate Coder stream: Mobile Application Developer Video Game Designer Website Developer Database Administration The TechElevate Cloud-Ops Stream: Network Administration and IT Security Systems Support Systems Analyst Tech-PM and Cloud Sales Stream: IT Technical Sales Project and Product Management Digital Skills Academy WebActivate Programme: Training for Jobs in the Digital Sector The aim of the WebActivate programme is to develop talent for Ireland s high-growth internet and digital technology sectors with potential roles in: Digital and Social Media Marketing Web authoring and Web Design Digital Content Management Project Management Skills for Self-employment in digital role Digital Skills Academy Get connected Simply put, Ireland s ICT (Information and Communication Technology) sector is buzzing with activity. In November of last year, internet giant Amazon announced the creation of 300 jobs at its Dublin offices over the next two years. The jobs will be across a variety of positions, including software engineers, technical engineers, technical managers, customer support and IT security. Amazon are far from the only tech company setting up shop on these shores. Facebook, Twitter and LinkedIn have also based themselves here. It is easy to see that Ireland is blossoming as a tech hub. But can we supply the skills to meet demand? According to SOLAS Skills and Labour Market Research Unit, between now and 2020, the ICT sector is projected to grow strongly. Employment growth in ICT occupations is expected to be above average over the short to medium term. This is also illustrated in frequent job announcements for ICT professionals and technicians. In fact, employment in this sector is expected to significantly exceed the pre-recession 2007 level, with numbers projected to double by Over a five-year period, Quarter to Quarter , the strongest employment growth was recorded in the ICT sector, where the numbers in employment increased by 19%. In Quarter , there were 82,500 persons employed in the ICT sector, accounting for 4.3% of national employment. Over half of overall employment in the sector was in computer programming activities, over a fifth in telecommunications and the remainder was spread across various services such as broadcasting, publishing and motion picture production. In this Quarter, the employment level in the sector as a whole was 13,000 more than that recorded five years previously. With the exception of telecommunications, all subsectors were either at, or above, the employment levels recorded in Quarter For example, employment in computer programming activities was 40% above the levels recorded five years previously. But skill shortages do exist and have been identified in areas including: software development programming languages, technologies and frameworks, cloud, IT security and technical support. As long as this gap remains, businesses continue to compete with each other to hire staff with suitable skill-sets. ICT opportunities are booming

13 13 Training for Jobs in Distribution & Logistics The aim of the programme is to equip learners with the appropriate skills and knowledge to work safely in the Distribution and Logistics sector. Acquired skills will include RTITB training on Counterbalance/Reach & PPT trucks. Learners will also have studied broad based industry specific modules, at FETAC Level 5, such as Warehousing, Inventory Control, Supply Chain and Health, Safety & Environmental Awareness to assist with successful progression to full-time employment. Nifast Training for Jobs in Transport Management The aim of the programme is to provide learners with the skills and knowledge to successfully manage a transport business or to operate as a Transport Manager in a transport company. The programme includes Certificate in Professional Competence in Transport Management, Occupational First Aid, Customer Service and International Trade Practice. Swilly Group Training for Jobs in Driving Fuel Efficient Bus Driver The aim of the programme is to provide learners with the skills and knowledge to drive a passenger carrying vehicle in a safe and fuel efficient manner. The course includes Bus/Coach driving tuition, Driver CPC training, Occupational First Aid, Fuel Efficient Driving and Customer Service. There is currently a growing demand for qualified bus/coach drivers and by completing this course learners will be well positioned to take up employment driving a bus or coach. Swilly Group Training for Jobs in Transport Management The aim of the programme is to provide learners with the skills and knowledge to successfully manage a warehousing and/or transport business or to operate as a Warehousing and/or Transport Manager in a transport or distribution company. The programme includes Certificate in Professional Competence in Transport Management, Occupational First Aid, Customer Service and Warehousing and Storage Skills. By completing this course learners will be well positioned to take up employment in a junior or middle management role in a transport and distribution company. Swilly Group Training for Jobs in Driving Fuel Efficient Truck Driver The aim of the programme is to provide learners with the skills and knowledge to drive a freight carrying vehicle in a safe and fuel efficient manner. The course includes Truck driving tuition, Driver CPC training, ADR Driver Training, Fuel Efficient and Advanced Driving. Learners will also complete 10 weeks of work placement and gain valuable experience working in a Freight transport company. Swilly Group Training for Jobs in Warehousing and Logistics This programme focuses on the skills necessary to work in an operational, front-line capacity in warehousing and distribution. Through a combination of certified training, structured work placement and employment support a toolkit of strategies and resources is provided to assist participants back into employment. City&Guilds Training for Jobs in Warehousing and Logistics - Looking Forward Upon completion of this course each learner will be equipped with the skills and experience required for a range of employment opportunities in the Warehousing and Logistics Sector. Some of the course modules include: business computing, customer service, forklift driving license, manual handling, personal effectiveness in the Workplace and safe pass. Trade Unions. Moving with the times The transport, distribution and logistics sector is emerging as an interesting market for those trying to get their foot on the employment ladder. This is because the industry is key to stimulating trade, supporting economic growth and improving Ireland s competiveness and connectivity with the rest of the world. The good news is that there are a wide range of career options for skilled candidates Transport, distribution and logistics is an industry responsible for managing the flow of goods, information, and people. Sectors within the industry include air, rail, water, and truck transportation, warehousing and storage, and motor vehicle repair. Today these industries are providing greater opportunities for job seekers. According to the Global Logistics Market Trend Analysis report the industry is expected to grow by up to 3 per cent per year up until Likewise, the transport sector is projected to grow above average, with employment in 2020 expected to be above the pre-recession level. In the final Quarter of 2013 employment in transportation and storage related activities accounted for almost 90,000 people or 4.7 per cent of national employment. Land transport accounted for just over half of this employment, 18 per cent was in postal and courier activities, 17 per cent in warehousing and support activities for transportation, while air and water transport accounted for 11 per cent and 3 per cent respectively. Finally, the distribution sector - i.e. wholesale, retail and motor trade - is projected to grow broadly in line with the economy and to fully recover to the pre-recession employment levels by Career opportunities If you are considering a career in the industry it s a good idea to look at areas where skill shortages arise. Within distribution, the demand for managers and customer service occupations is expected to increase, with the demand for sales executives and administrative occupations likely to fall. Transport shortages have been identified for multilingual supply chain and logistics managers and clerks, heavy goods vehicle drivers (with E+ and C1 licence), forklift drivers with very narrow aisle (VNA) or turret licence; Reach Truck, Stand-up and Electrical Pallet Jack Operators. In the logistics area, skills and experience currently in demand include inventory management and order processing. Francis Mahon Francis Mahon completed the FETAC Level 5 Food Handlers and Operatives with CPL. He says that the work placement element of the course really drove him to succeed. The one thing that was stressed throughout the course was that if a student worked hard whilst on their work placement, there was a good possibility that they would be kept on at the end of the 10 weeks. This spurred me on to successfully complete any assignments or exams we were given and to secure a work placement. I would urge anyone contemplating a MOMENTUM course to do so. It could be a life changer and the start of a new career for you. CPL, Food Handlers and Operatives

14 14 Positive outlook for jobs in the Irish tourism sector Strong growth last year led to 5,000 jobs being created in the sector and this year is set to be better again The tourism industry is being targeted as a major player in Ireland s efforts to leave a tough economic climate behind. Last year saw visitor numbers into the country return to pre-recession levels. Why is this important to those looking to get back into employment? The answer is simple. More visitors mean more jobs. In fact, every 1 million spent by tourists helps to support 34 tourism jobs. Last year, some 5,000 tourism jobs were created after the tourism market reaped 5 billion for the economy and by all predictions this year is geared up to be even more successful. According to Michael Cawley, Chairman of Failte Ireland, 2014 has been a tremendous year for Irish tourism. All markets showed healthy growth and with increases in air access facilitating record numbers from the US and a return to increased visitors from Britain and continental Europe. The substantial increase in revenue from tourism has ensured that the sector has more than played its part in boosting economic recovery. As part of the government s initiative to bolster the industry, they are currently making plans to exploit the heritage potential of the South and East regions. The campaigns will focus on the Viking heritage of Waterford, the medieval history of Kilkenny and the fact that Newgrange is 5,000 years older than the Pyramids. Tourist footfall Overseas tourist numbers jumped by 9 per cent last year to 7.3m - the highest since Those tourists spent just over 3.5bn in the country - almost 300m more than the previous year. Those who holidayed at home spent an estimated 6 per cent more than the previous year and visitors from the North were worth an additional 335m. Surprisingly, it has been thought that the upswing may be due in part to those who have emigrated due to the economic downfall. There was an increase of 14 per cent in visitors returning to visit family and friends. Speaking about the upswing, Paul Carty, Chairman of the Irish Tourism Industry Confederation, said Tourism business currently is estimated to employ in excess of 200,000 with 5,000 having been added in the past year, and the prospect of a further 8,000 jobs being created in The current trend has lead those in the sector to be optimistic about the future of the sector. Tourism Ireland is hoping to have a tourist footfall of 10 million visitors by This will in turn boost the economy by 5bn and help to sustain 250,000 jobs. But where exactly are the jobs positioned? According to SOLAS report Occupational Projections 2020, Accommodation and Food Services accounted for the employment of 135,700 people or just over seven per cent of national employment in quarter four of 2013, the last year data is available. Of this, accommodation services accounted for 37 per cent, while food and beverage services accounted for the remainder. Training for Jobs in Professional Cookery The Professional Cookery course will equip participants with relevant skills for employment in hotel/ restaurant and catering. It comprises an effective combination of modules, which will provide learners with skills and knowledge relevant to a range of positions, and thereby maximise their chances of securing employment. Cavan & Monaghan Education & Training Board Training for Jobs in the Food & Catering Sector At the Kilmuckridge Centre for Further Education, learners will gain the knowledge, skill and competence to be effective, professional and competent workers in the catering/ food sector. It will also ensure that leaners have a sound understanding of the ethics and standards of best practice operating in the industry, prepare learners for employment in the catering/food industry and equip them with the knowledge, skill and competence to perform basic food preparation tasks. Kilmuckridge Centre for Further Education Training for Jobs in Tourism and Hospitality This programme aims to equip learners with the skills, knowledge and competence to work in the Tourism and Hospitality sector safely while maintaining food hygiene standards. Acquired skills will include front of house/ concierge skills and food and beverage service. Learners will study broad based industry specific modules such as Customer Service, Food Hygiene, Meal Service, Work Experience and Plate & Tray skills. Nifast Training for Jobs in Culinary Skills This course is for learners who work or want to work as professional chefs in the catering and hospitality sector. This programme aims to meet the professional skills development needs of those aspiring to a career in the culinary sector. A work based placement throughout the course, working in registered establishments, will re-enforce and underpin learning on the programme. The course provider is FIT Training for Jobs in the Food and Beverage Sector The aim of this programme is to provide learners with the skills and knowledge to successfully take up employment serving food or beverages in a Hotel, Bar or Restaurant. Learners will gain a rounded knowledge of front of house operations associated with serving food and beverages in a Hotel, Bar or Restaurant. The course includes a City and Guilds Diploma in Professional Food and Beverages Service, Occupational First Aid and the Responsible Serving of Alcohol. It comprises an effective combination of modules, which will provide learners with skills and knowledge relevant to a range of positions, and thereby maximise their chances of securing employment. Swilly Group Training for Jobs in the Tourism Sector The aim of the programme is to provide the learner with the opportunity to acquire the knowledge and skills to work in the business and tourism sector. Through classroom based preparation and practice, the learner will then achieve work practice in the industry leading to potential employment. Kilkenny & Carlow ETB Training for Jobs in Tourism The aim of the Tourism training programme is to address the high level of unemployment and equip unemployed people to gain new skills/up-skill and diversify into various positions within the Tourism sector. After completion of modules in Customer Service, Personal Effectiveness, Computer Applications and Work Experience, along with Certification in Digital Marketing, Food Safety and Hygiene; each learner will be equipped with the skills and experience required for a range of employment opportunities in the Tourism/Hospitality Sector. Belfast Unemployed Resource Centre Stephen Lytton Stephen Lytton On starting the MOMENTUM Looking Forward course in Warehouse and Logistics, I was glad to return to an environment of learning and working with 17 new colleagues. It can be difficult when you have no routine, no social circle or nothing to be working on. The course also involves a period of work experience in an actual place of business, which not only helps to increase our knowledge of the workplace environment but even has the potential to secure employment in that particular place of work. Current participant, ICTU, Warehousing & Logistics Looking Forward

15 15 Course options Training for Jobs in the Security Industry The aim of this Programme is to provide learners with the knowledge, skills and competence required to work under supervision as a security officer, performing practical security duties and procedures whilst also responding to security situations in a variety of settings. Learners will also achieve nationally recognised qualifications in the Security field. Completion of this course will prepare the participant for a range of employment opportunities in the security industry such as door security, security guarding static and monitoring centres, cash in transit and more. Cork ETB Training for Jobs in Surfing and Lifeguarding Industry Based in Wesport, the aim of the programme is to provide learners with the skills and knowledge to successfully take up employment as a Surf Instructor, Beach Lifeguard or Pool Lifeguard. Participants may also obtain their minibus Licence (category D1) with this programme. Learners will also complete a 10-week work placement in an adventure centre or Leisure Centre as a lifeguard or surf instructor. Swilly Group Training for Jobs in Sales Negotiation & Digital Marketing Training for Jobs in Digital Marketing The 25-week programme develops a mix of Digital Marketing and ecommerce as well as traditional communication, business and sales skills. It also includes a 12-week work placement programme. In a highly competitive jobs market employers are looking for staff competent in Digital Marketing. Whether its banking, retail or the arts, digital marketing skills are in demand as most businesses move online. Irish Times Training Training for Jobs in International Sales & Marketing Management The International Sales & Marketing Programme will provide you with a unique opportunity to showcase your skills and gain employment in an area where there are currently skill shortages and companies committed to providing promising careers in International Sales and Marketing. We are recruiting individuals with minimum Honours Leaving Certificate and/or Third Level (or equivalent) who are enthusiastic, energetic and seeking the opportunity to get their foot in the door with Irish Companies who are committed to growing their businesses through people. Optimum Ltd Training for Jobs in Sales & Marketing This programme is designed with the needs of small and medium businesses in mind and is suitable for anyone with an interest in developing a career in sales and marketing. You will be equipped with the skills to run marketing campaigns, build social media profiles and boost sales. Through a combination of certified training, structured work placement and employ- ment support we provide a toolkit of strategies and resources to help you back into employment. Indicative job titles include: Marketing Executive, Marketing Administrator, Sales Support, Sales Executive, Business Development Executive, and Customer Service. City & Guilds The aim of the programme is to provide participants with up-to-date knowledge and transferrable skills to work with a sales and/or marketing team within a business. On completion of this course participants will be able to apply for jobs in Sales & Marketing. The course is aimed at those with a keen interest in social media for business, those looking to build websites using no code, or those seeking to build their knowledge base including transferrable skills. It is also a programme for anybody who wishes to be perceived as an asset by potential employers. A typical role would be as a Sales and /or Marketing Assistant. Typical progression path for a participant would include Sales Representative or Marketing Analyst progressing to Junior Sales/Marketing Executive. Hi-Tech Associates Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator The aim of the programme is to provide learners with the skill, knowledge and competencies to provide administrative and secretarial support in a medical office or a legal office or a finance environment. Depending on the Diploma selected, learners will be equipped to secure a position in Office Administration in a wide range of environments. KT Business Skills A project for the future The MOMENTUM programme is teeming with choice. There are projects and courses to get you exactly where you want to go in your career, and some industries are progressing rapidly Where could your future lie? An Tánaiste Joan Burton recently stated that up to 75,000 people have returned to work since When you see companies like Zimmer in Galway, a medical manufacturing company, announcing 250 jobs in October, with many of these involving sales and marketing positions, it s easy to be optimistic. Marketing is one area where increased job opportunities are occurring. Roles in market research and product strategy as well as digital sales and marketing are all available. That means with the right training and contacts, these jobs can be yours for the taking. A report by the Skills and Labour Market Research Unit (SLMRU) in SOLAS found that the number of active Marketing Associate Professionals is low, meaning there is a demand for candidates with skills in this field. It also found that in 2013 vacancies were most frequent for operation managers in Sarah Mackin Optimum, Customer Service, Communications & Selling Skills (MOMENTUM 2) sectors like sales and marketing. This shows the importance of up-skilling with projects like MOMENTUM, as you can then be the professional to fill this managerial void. I really enjoyed the course and as a result I have gained more confidence. I found the subjects we were doing very helpful in preparing me to get back out into the workforce. I got great support from the trainers they were always there to help.

16 16 Contact details for Intreo Offices and Local Employment Services Offices Intreo is a new service from The Department of Social Protection. Intreo is a single point of contact for all Employment and Income Supports. Designed to provide a more streamlined approach. Intreo offers practical, tailored employment services and support for Jobseekers and Employers alike. COUNTY ADDRESS TELEPHONE COUNTY ADDRESS TELEPHONE CARLOW Intreo Centre Kennedy Avenue, Carlow CAVAN Intreo Centre Dublin Road, Cavan CLARE Intreo Centre Kilrush Road, Ennis CORK Intreo Centre Lynch s Quay, Cobh Intreo Centre Hanover Quay,Cork Employment Services Offi ce Warner Centre, Barrack Street, Bantry, Co Cork Employment Services Offi ce 103/104 Main Street, Mallow, Co Cork Local Employment Services Offi ce Heron House, Blackpool Retail Park, Blackpool, Cork DONEGAL Intreo Centre McCarter s Road,Ardarvan, Buncrana Intreo Centre Main Street, Dunfanaghy Intreo Centre Public Service Centre, Gweedore Road, Dungloe Employment Services Offi ce Dunfril House, Chestnut Road, Ballybofey, Co Donegal Employment Services Offi ce Ballyraine Industrial Estate, Ramelton Road, Letterkenny, Co Donegal DUBLIN Intreo Centre Rossmore Ave, Ballyfermot, Dublin Intreo Centre Main Street, Ballymun, Dublin Intreo Centre Westend House, Snugborough Rd, Blanchardstown, Dublin Intreo Centre Northside Civic Centre, Bunratty Road, Coolock, Dublin Intreo Centre Cumberland Street, Dun Laoghaire, Co Dublin Intreo Centre Mellowes Road, Finglas, Dublin Intreo Centre Greendale Shopping Centre, Greendale Road, Kilbarrack, Dublin Intreo Centre 197/199 Parnell Street, Dublin Intreo Centre Navan Road, Dublin Intreo Centre The Square Shopping Centre, Tallaght, Dublin Employment Services Offi ce D Olier House, Dublin Employment Services Offi ce Unit 9D, Nutgrove Offi ce Park, Nutgrove Avenue, Rathfarnham, Dublin Employment Services Offi ce LinnComm House, Stephenstown Industrial Estate, Balbriggan, Co Dublin Employment Services Offi ce Baldoyle ETB, Baldoyle Industrial Estate, Baldoyle, Dublin Employment Services Offi ce 34 Main Street, Swords, Co Dublin Employment Services Offi ce Main Street, Clondalkin, Dublin Local Employment Services Offi ce 17A St.Agnes Road, Crumlin, Dublin Local Employment Services Offi ce Goldenbridge Integrated Complex, Emmet Crescent, Inchicore, Dublin Local Employment Services Offi ce Inner City Renewal Group, 85 Amiens Street, Dublin Local Employment Services Offi ce St Andrews Resource Centre, Pearse Street, Dublin Local Employment Services Offi ce South West Inner City, Unit D, Digital Court, Rainsford Street, Dublin Local Employment Services Offi ce Northwest inner City, 42 Manor Street, Dublin Local Employment Services Offi ce Dillon House, 106 Coolmine Industrial Estate, Dublin Local Employment Services Offi ce Coolock Development Centre, Bunratty Drive, Coolock, Dublin Local Employment Services Offi ce Ballymun Job Centre, Unit 36 Ballymun Town Centre, Dublin Local Employment Services Offi ce Rosehill House, Finglas, Dublin Local Employment Services Offi ce North Local Employment Service Network, Unit D Nangor Road Business Park, New Nangor Road, Clondalkin, Dublin 22 Local Employment Services Offi ce South Local Employment Service Network, Saint John s House, Unit 2 High Street, Tallaght, Dublin 24 Local Employment Services Offi ce 137 Oliver Plunkett Road, Monkstown Farm, Dun Laoghaire, Co Dublin Local Employment Services Offi ce 4 Drumfi nn Park, Ballyfermot, Dublin GALWAY Intreo Centre Galway Road, Clifden, Co Galway Intreo Centre Railway House, Station Road, Loughrea Employment Services Offi ce Island House, Cathedral Square, Galway Employment Services Offi ce High Street, Tuam, Co Galway /7 Local Employment Services Offi ce 122 Bohermore, Galway KERRY Intreo Centre St. Brendan s Terrace, Caherciveen Intreo Centre The Square, Listowel Intreo Centre Bridge Street, Kenmare Intreo Centre Godfrey Place, Tralee Intreo Centre Park Court, Beech Road, Killarney Local Employment Services Offi ce West Main Street, Cahersiveen, Co Kerry Local Employment Services Offi ce Units 1 & 2 North Circular Road, Tralee, Co Kerry KILDARE Employment Services Offi ce Claremont House, Kelly Lane, Maynooth, Co Kildare Employment Services Offi ce Main Street, Newbridge, Co. Kildare Local Employment Services Offi ce Unit 5 Rathasker Square, Kilcullen Road, Naas, Co Kildare KILKENNY Intreo Centre Government Buildings, Hebron Road, Kilkenny LAOIS Employment Services Offi ce JFL House, James Fintan Lawlor Avenue, Portlaoise, Co Laois LEITRIM Intreo Centre Leitrim Road Carrick-on-Shannon Intreo Centre Sligo Road, Manorhamilton LIMERICK Intreo Centre Dominic Street, Limerick Intreo Centre Gortboy,Newcastlewest Local Employment Services Offi ce Unit 2, Tait Business Centre, Dominic Street, Limerick LONGFORD Intreo Centre Government Buildings, Ballinalee Road, Longford LOUTH Intreo Centre Custom House Quay,Drogheda Intreo Centre Government Buildings, St. Alphonsus Road, Dundalk Local Employment Services Offi ce Workspace Centre, Mayoralty Street, Drogheda, Co Louth Local Employment Services Offi ce Partnership Court, Park Street, Dundalk, Co Louth MAYO Intreo Centre Achill Sound, Achill (098) Intreo Centre Government Buildings, Ballina Intreo Centre American Street, Belmullet Intreo Centre Michael Davitt House, Castlebar Local Employment Services Offi ce Mosaic Centre, Harlequinn Plaza, Garvey Way, Castlebar, Co Mayo MONAGHAN Employment Services Offi ce Department of Social Protection, The Plantation, Monaghan Local Employment Services Offi ce 5 North Road, Monaghan, Co Monaghan NAVAN Employment Services Offi ce Tara Mall, Trimgate Street, Co Meath OFFALY Intreo Centre Castle Buildings, Tara Street, Tullamore (057) ROSCOMMON Employment Services Offi ce Government Buildings, Convent Road, Roscommon SLIGO Intreo Centre Government Offi ces, Cranmore Road, TIPPERARY Intreo Centre Harbour House, New Quay, Clonmel Employment Services Offi ce 79 Connolly Street, Nenagh, Co Tipperary Employment Services Offi ce Friar Street, Thurles, Co Tipperary WATERFORD Intreo Centre Government Buildings, Cork Road, Waterford Local Employment Services Offi ce Westgate Retail Park, Tramore Road, Waterford Local Employment Services Offi ce Lismore Business Park, Lismore, Co Waterford WESTMEATH Intreo Centre Government Offi ces, Grace Park Road, Athlone Employment Services Offi ce Church Avenue, Mullingar, Co Westmeath WEXFORD Intreo Centre Anne Street, Wexford Employment Services Offi ce Bridgepoint, Enniscorthy, Co Wexford Local Employment Services Offi ce Mill Park Road, Enniscorthy, Co Wexford WICKLOW Intreo Centre Castle Park, Arklow Intreo Centre Civic Offi ces, Main Street, Bray Local Employment Services Offi ce 4 Prince of Wales Terrace, Quinsboro Road, Bray, Co Wicklow