Agency RECRUITMENT PROGRAM Implementation and Modification

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1 RECRUITMENT PROGRAM Agency Implementation and Modification The Department of Human Services (DHS) Career Opportunities Policy and the procedures that implement it will be administered without regard to race, creed, color, sex, age, religion, national origin, disability status, veteran status, or political affiliation Applicants with disabilities are invited to request any needed accommodations to participate in this program. Alternate formats (large print, audiotape, etc.) will be provided upon request This policy and the supporting procedures apply to all positions within DHS and all applicants for employment with DHS, unless otherwise stated as exempt or ineligible DHS Recruitment shall have primary responsibility for the implementation of this policy and shall propose and coordinate any modifications to these procedures for approval by the DHS Executive Staff Definitions Covered Positions - This policy applies to all regular, classified positions, full or part time and permanent Extra Help positions. See Section for procedures concerning employees classified as Professional/Executive Pay Plan positions. This program does not extend to Emergency Hire appointments, temporary Extra Help appointments, Interim Appointments or any other temporary appointments Eligible Applicants - All DHS employees and all non-dhs employees are eligible to apply for DHS positions except for the following: A. DHS employees who are on disciplinary probation, or who are terminated with codes, 02 (involuntary termination) or 21 (gross misconduct). B. Employees who have not completed six months in their present position or if their present position requires completion of a formal training period, the employee must complete six months in the position after completing the training program. Exceptions may be made on a case-by-case basis, with the approval of the division director or designee. C. DHS employees who have been suspended cannot apply for six months from the date of the suspension Minimum Qualifications (MQs) - Applicants must meet the stated minimum qualifications for a position. MQs are the job related background and preparation: Either education, experience or a combination of both from which one acquires the necessary knowledge, abilities and skills to satisfactorily perform the job at entry. MQs are established by the Office of Personnel Management (OPM), Department of Finance and Administration (DFA), and are listed on each state job specification. DHS Recruitment or the appropriate Human Development Center (HDC) will screen the State of Arkansas Employment Application and determine if the applicant meets the minimum qualifications for each particular position.

2 Agency Veteran's Preference Ark. Code Ann et seq. bestows a preference in state employment on eligible U.S. military veterans who have been honorably discharged from a tour of active duty (unless the tour was for training only) or who have served honorably in the National Guard or Reserves for a period of at least six years. In order to receive veteran s preference for DHS employment, eligible veterans must submit required documentation Register A list of qualified applicants, based on the MQ screening process, will be sent electronically to the hiring official and designee(s) listed on the Job Vacancy Request (JVR). Each register has an identification number, and is tied to a JVR, which is tied to a position number Advertisement of Vacant Positions After release from court ordered, DHS Reduction in Force (RIF), and Americans with Disabilities Act reassignment considerations, positions will be advertised on The website will contain two types of advertisements: Continuously Advertised Positions and Specially Advertised Positions. Positions that are approved for an emergency hire by the DFA/OPM Administrator need not be advertised (See DHS-801 Hiring Procedures). All other positions must be advertised with DHS and with the Department of WorkForce Services Continuously Advertised Positions A. Continuously Advertised Positions are those classifications that are advertised at all times with no closing date. These classifications do not appear with a position number, and applications for these jobs are always accepted. When a vacancy occurs in one of these classifications, the current pool of applicants is used to compile the disposition listing (register). B. Determination of Continuously Advertised Position classifications will be based on such factors as frequency of job vacancies, availability of qualified applicants, special recruitment and departmental needs. This list will be updated and revised annually or more frequently if necessary to help reflect the job availability and opportunities. Division directors may request that classifications be continuously advertised by forwarding written justification to the DHS Recruitment Manager Specially Advertised Positions All positions not continuously advertised will be advertised when a vacancy occurs. In accordance with Governor's Policy Directive 8, managerial and professional positions will be advertised for a minimum of ten working days. All other positions will be advertised for a minimum of five working days. The managerial and professional designations as determined by OPM will be used in determining the minimum advertisement period. Hiring officials may request additional advertisement periods. When a holiday occurs within the advertisement period, the closing date will be adjusted accordingly for a like number of days. After advertising, if there are five or fewer qualified applicants, the hiring official may request re-advertisement by contacting DHS Recruitment.

3 Submission Procedures Agency When a vacancy occurs, the hiring official completes and submits Hiring Freeze Form, unless the position is freeze exempt. Next they submit an electronic Job Vacancy Request, using the DHS Applicant Tracking System (ATS) Supervisors may submit: A. a Hiring Freeze Exception Request form upon receipt of a pending vacancy notice (notice must be a written resignation or termination) B. an OPM-0100 form upon receipt of a pending retirement notice (notice must be in writing) If the vacancy request is for a Continuously Advertised Position, an electronic register will be prepared from the current pool of applicants and an link to the electronic register will be forwarded to the hiring official and designees with all relevant application information in less than 24 hours from receipt. If there are five or fewer available applicants, the hiring official will be contacted and may either accept the list for interview or request that the position be advertised. If advertised, a new register will be available for the hiring official within 3 working days after the closing date All other vacancy requests will be advertised for the minimum advertisement period. The hiring official will be provided with a register within working 3 days of the closing date If an individual selected for a position resigns within sixty days, the hiring official may select the second highest qualified person without submitting a new Online Job Vacancy Request. A new freeze submission/approval by OPM is required Certification and Referral Minimum Qualifications A. To be considered for a position, the state requires that the applicant meet the MQs that DFA/OPM has established. The DHS Recruitment Office or HDC will certify that these requirements are met (on the basis of the information provided on the current application and any supplemental documents). Certain positions also require that established special requirements be met for the applicant to be minimally qualified. Examples of special requirements are licenses, certifications, and official college transcripts. The MQs and Special Requirements are to be published for both Continuous and Advertised Positions. B. Meeting MQs is determined by the education, experience, and other relevant information, e.g. licensure, certification, etc. listed on the application. Thus, it is very important that an applicant provide accurate information on the application form. Applicants may submit a resume to DHS Recruitment without a State of Arkansas Application, and it will be processed to the extent possible. However, a State of Arkansas Application must be completed for the application to be complete.

4 Agency C. A notice informing that the applicant does or does not meet the MQs will be sent electronically from the DHS Recruitment Office or HDC to the address listed on the application. If an address is not provided on the application, then a notice will be forwarded to the address provided on the application. To request an appeal of a determination that an applicant does not meet MQs, a written notice must be forwarded to the DHS Recruitment Office, with a determination of reconsideration to be made by the HR Consulting Team. Final appeal is to the State Qualifications Review Committee (QRC). If an applicant desires to make an appeal to QRC, a written request must be made to the DHS Recruitment Office, along with additional relevant information that is requested or which supports the applicant's case. A register or hiring decision will not be delayed pending an appeal to QRC Interviewing and Referral All qualified applications will be forward to the hiring official on a register and the hiring official must attempt to contact all referred applicants for interview. Only those applicants contacted and desiring an interview must be scheduled for an interview. If a register of qualified applicants contains more than ten applicants, the hiring official may choose to benchmark the applications. Benchmarking is a process of sorting applications into groups according to job related criteria developed in advance by the hiring supervisor. Only those candidates whose applications meet or exceed the benchmark criteria will be scheduled for an interview. If this method is not used, then all minimally qualified applicants on the list must be interviewed Application Procedures All applicants will use the state application form. Both DHS employees and other applicants are required to properly complete and sign the application form. Current DHS employees are required to complete and sign the DHS Addendum Forms DHS-1143 A and B, and submit the forms with all applications. Incomplete applications will be returned to the applicant. All applications submitted via the Internet should be signed and dated at the time of the interview To Apply for a Continuously Advertised Position A. Eligible applicants must submit a properly completed and signed State of Arkansas Employment Application Form and DHS Addendum Form, DHS B for each classification title for which they wish consideration. Only ONE classification title may be entered per application. Applicants must indicate in the Availability Section of the Addendum Form, DHS-1143 B the specific counties and divisions within DHS in which they would accept employment. Failure to indicate such designations or failure to properly complete any portion of the application form may result in the application not being completely processed. B. Applications for Continuously Advertised Positions will be accepted at any time. An application must be active at the time a Continuously Advertised Position register is requested. Applications for Continuously Advertised Positions will be active for sixty days. Once the application becomes inactive, applicants desiring further consideration must submit a new state application form at the end of the sixty-day period.

5 To Apply for a Specially Advertised Position Agency A. Applications will be accepted only during an advertisement period, and a separate application must be submitted for each specific position number. If an application is submitted after the closing date, the applicant will receive a notice to that fact. B. If the classification is on the Continuously Advertised list, DHS Recruitment will enter the application into the Continuously Advertised Pool Submission of Applications - Completed applications must be submitted in one of four ways: A. Applications may be sent via the Internet to Arkansas Government Jobs website at (This is the preferred and most efficient method of submission). B. Applications may be faxed to the DHS Recruitment Office at (501) C. Applications, if mailed, must be mailed directly to the DHS Recruitment Office at: Arkansas Department of Human Services OFA/OHR/ Recruitment and Placement Section Donaghey Plaza West P.O. Box 1437, Slot W301 Little Rock, Arkansas To be considered for a Specially Advertised Position, the application must be postmarked by the closing date of the advertisement. D. Applications may be submitted, by the advertised closing date, in person to a Human Development Center (HDC). E. Applications should not be submitted directly to a contact person, hiring official, work unit, or any other DHS office. F. Americans With Disabilities Act Accommodations - Alternate formats (large print, audiotape, etc.) will be provided on request. It is the applicant's responsibility to advise the OHR/HDC of the need for special accommodations Veterans Preference in Hiring Applicants desiring veterans preference in accordance with Ark. Code Ann , "The Veterans Preference Law," should submit the necessary documents with their application on-line or provide at interview when applicable. If a numerically scored examination, evaluation, questionnaire, or similar instrument is given for the purpose of establishing a register, and an eligible veteran obtains a passing grade, he or she shall have five or ten points of the maximum possible points added to his or her final score according to the criteria below:

6 Veteran means: Agency A. Any person honorably discharged from a tour of active duty, other than active duty for training only, with the armed forces of the United States; B. Any person who has served honorably in the National Guard or reserve forces of the United States for a period of a least six (6) years, whether the person has retired or been discharged or not The veteran s status shall be considered on questions of hiring, promotion and retention of employees A veteran who voluntarily submits official proof of his or her status as a veteran, disabled veteran, or a surviving spouse of a deceased veteran who remains unmarried at the time when the preference is being sought shall be entitled to employment preference in a position over other applicants after meeting substantially equal qualifications The person requesting the preference must be a citizen and resident of this state The qualified veteran or surviving unmarried spouse shall have five (5) points added to his or her final rating score. Disabled veterans or veterans over the age of fifty-five (55) and their surviving unmarried spouses shall have ten (10) points added to his/her final rating score If a hiring official passes over that name of any service-connected disabled veteran appearing on an interview or employment list, the hiring official must submit in writing the reason and attach it to the employment application. The written reason shall become a part of the employment application records of the department and be retained for the same period of time as all other employment applications Application Status Applications for Continuously Advertised Positions will be active for that classification title for sixty calendar days from the date of submission. At the end of that sixty-day period, a new state application form must be submitted. Applications for Specially Advertised Positions will be active for the period of time required to process a register for that position An application will be removed from further consideration for the position when the applicant: A. Fails to attend a scheduled interview B. Cannot be contacted by the hiring official at the telephone numbers and or physical addresses given Note: The hiring official is required to attempt to contact applicants by phone at least three times over a two-day period. A hiring official may contact applicants in writing; therefore, it is extremely important that applicants notify the DHS Recruitment Office or HDC in writing of any changes to and physical addresses or phone numbers The acceptance of a position cancels all of an applicant's active applications, and places the new hire on a six month probationary period. During this period, no new

7 Agency applications will be accepted for that applicant. A new application may not be submitted for a new position until the end of the six month probationary period The letter of acceptance for a position will contain the following conditions of employment: A. The employee will not apply for other DHS positions until satisfactory completion of the DHS new-hire probationary period. However, within his or her division, a division director may make an exception (in writing) to the six-month probationary period, on an individual basis. For changes involving more than one division, the DHS Director will make the final decision if there is a conflict between the potential losing and gaining of division directors. B. DHS new-hire employees will be required to pass a drug-screening test. The cost of the drug test will be paid for by the DHS hiring division. C. DHS employees who are selected for positions identified as requiring a formal state and/or federal criminal record check will be advised of this requirement as a condition of employment. (See DHS Policy 1080 Employee Criminal Record Check). Additionally, formal background checks may be required such as: a. DHS 1114 State police b. CFS 316 Child Maltreatment c. APS 0001 Adult Maltreatment d. Driving Records The employee must submit a Disclosure Statement if he or she or an immediate family member (spouse, father, mother, sibling, or child) is a current or former (within two years) member of the Arkansas General Assembly, a Constitutional Officer, or a state employee Guidelines For Employees Classified as Professional/Executive Pay Plan (N900 grade series) Positions Applicability All division and office directors will follow these guidelines in hiring Notification Concerning Professional/Executive Pay Plan Positions Division and office directors will advise the DHS Director of any Professional/Executive Pay Plan position vacancy prior to recruitment of applicants Selection of Professional/Executive Pay Plan Positions Directors at their discretion may or may not utilize the normal DHS procedures for recruitment and selection of applicants for Professional/Executive Pay Plan positions. Once a candidate has been selected, the Division or Office Directors will inform the DHS Director who must approve the hiring decision before any commitment to hire is made except in cases of board appointments. The DHS Director has the option of arranging an interview with the candidate. No appointment to the position shall be made prior to the DHS Director's concurrence, except in instances of board appointments. In such cases, the DHS Director shall be notified of any appointment immediately following selection.

8 Agency Drug and Alcohol Use It is the policy of DHS that all employees are prohibited from using or possessing controlled substances or alcohol while on duty or working with the presence of alcohol or illegal drugs in the employee's body, or abusing legal drugs. Employees who engage in drug and alcohol abuse face the risk of unemployment and the forfeiture of worker's compensation medical and indemnity benefits Refer to DHS Policy 1087, DHS Employee Drug and Alcohol Prevention, for complete policy Initiating Section/Department Office of Administrative Services Human Resources/Support Services Section Donaghey Plaza West P.O. Box 1437 Slot W403 Little Rock, AR Telephone: (501)