How To Learn Business Management Online

Transcription

1 New York City College of Technology Of the City University of New York Department of Business Dr. Roy D. Iraggi N 1026 x5776 BUS 2425 Business Management Online Text: Management, 12th Edition Kreitner Other reading: The Wall Street Journal Online Yahoo! Finance Class hours: 3 Hours Credits: 3 Credits Prerequisite: Semester: Attendance: BUS 1126, ACC 1201, or departmental permission 15 Weeks The New York City College of Technology attendance policy will be strictly enforced. Grading: The Final Grade is Determined by: Exams: 40% Assignments: 15% Projects: 15% Final Exam: 30% Office Hours: See department schedule and by appointment page 1

2 Welcome to BUS 2425 Business Management Online Section. As you know, this class has an online component. This means that on Wednesdays, we will not meet in class. Technology Requirements: You should have access to and be able to use the Netscape and/or Internet Explorer browsers. Internet Explorer works best with BlackBoard. AOL users should maximize the Internet Explorer browser and minimize AOL. You will need an account and should be comfortable using it. The college provides an account to all students. You need access to a computer with at least 256 MB RAM and an Internet connection via a 56k modem or, ideally, the college T1 line. The course materials are only accessible online by logging in to Your student identification number is required. If you do not own a computer, the computer labs on campus will be open during this semester. We will be utilizing Blackboard as an online place where we will interact when there is no meeting in the classroom. This class follows a Monday/ Wednesday schedule, so our online day will be Wednesday. As such, assignments shall be due, and new assignments posted on that day. These assignments may range from quizzes to answering questions. A large part of the class participation grade will be posting to the Course Bulletin Board. This will be done in response to online textbook assignments, or discussion questions that I have posted. Students will be required to post a minimum of 4 posts per week. These posts must relate to the topic under discussion. Note that off topic or offensive posts will result in a lowering of the participation grade! The class will be broken into groups in order to complete a project, which is explained in more detail in a separate handout. You are encouraged to use Blackboard to communicate with your other group members and to share/ exchange information. page 2

3 Course Expectations, Preparation and Participation: Each student will be expected to complete the assigned readings and exercises and attend and actively participate in and contribute to classroom discussions. You are allowed three (3) unexcused absences per semester. Further unexcused absences, tardiness, or the failure to be prepared for class or complete assignments will result in the subtraction of points from a student's final Term Grade. If a student must be absent, late, or leave class early, permission must be received in advance. Permission will only be granted in the event of an unavoidable conflict with the student's obligation to be in class. Class Rules: 1. Students are expected to conduct themselves at all times in a responsible and professional manner. 2. Food, activated pagers or cell phones are not permitted in the classroom. 3. Each unexcused absence will result in a 4-point deduction from the class participation grade. 4. Each unexcused late arrival or early departure will result in a 2-point deduction from the class participation grade. 5. Students may not leave the classroom during an exam absent extreme circumstances (e.g., sudden illness, in which case you will be required to do a make-up exam). Leaving the classroom during an exam will result in an automatic grade of F for that exam without any opportunity to complete a makeup exam. 6. Stop me during class if you do not understand something presented in the lecture. 7. See me after class if you have further questions or concerns regarding the material or any other aspects of the course. page 3

4 Academic Integrity: The maintenance and adherence to the highest standards of intellectual honesty and academic integrity is a serious matter. Students are encouraged to familiarize themselves with the College s Academic Integrity Standards. Violations of the Standards may result in severe consequences. For purposes of this particular course, students should understand and appreciate violations involving Plagiarism and Cheating. Plagiarism is defined as: [T]he act of presenting another person s ideas, research or writings as you own. The following are some examples of plagiarism, but by no means is it an exhaustive list: Copying another person s actual words without the use of quotation marks and footnotes attributing the words to their source. Presenting another person s ideas of theories in your own words without acknowledging the source. Using information that is not common knowledge without acknowledging the source. Failing to acknowledge collaborations on homework and laboratory assignments. Internet Plagiarism is defined as: [S]ubmitting downloaded term papers or parts of term papers, paraphrasing or copying information from the internet without citing the source, and cutting & pasting from various sources without proper attribution. Cheating is defined as: [T]he unauthorized use or attempted use or material, information, notes, study aids, devices or communication during an academic exercise. The following are some examples of cheating, but by no means is it an exhaustive list: Copying from another student during an examination or allowing another to copy your work. page 4

5 Using notes during a closed-book examination. Taking an examination for another student, or asking or allowing another student to take an examination for you. Changing a graded exam and returning it for more credit. Submitting substantial portions of the same paper to more than one course without consulting with each instructor. Preparing answers or writing notes in a blue book (exam booklet) before an examination. Allowing others to research and write assigned papers or do assigned projects, including use of commercial term paper services. Giving assistance to acts of academic misconduct/dishonesty. Fabricating data (all or in part). Submitting someone else s work as your own. Unauthorized use during an examination of electronic devices such as cell phones, palm pilots, computers or other technologies to retrieve or send information. Any plagiarism or cheating on any assignment or examination given in this course is obviously forbidden. In an effort to instill a sense of personal ethics and integrity in my students, I require each student to sign for every examination the following Honor Pledge: I have neither given nor received aid on this examination. Any proven violation of the pledge by a student will result in my giving the student an automatic F for the examination. page 5

6 Course Objectives BUS 2425 Course Outline Dr. Roy Iraggi 1. To introduce the student to the world of a manager. 2. To provide complete and relevant knowledge about managing in organizations. 3. To present the knowledge needed to be a manager. 4. To illustrate that managers use principles, ideas, approaches, and techniques from many different disciplines. 5. To discuss the changes that are affecting management and to create an awareness on the part of the student by preparing him or her to function in a manager s world. 6. To improve the student s writing skills. page 6

7 Text Coverage: Chapter 1 Managers and Entrepreneurs Define the term management and explain the significance of the terms effectiveness and efficiency. Identify five major sources of change for today s managers. Contrast the functional and role approaches to explaining what managers do. Explain the basic formula for managerial success. Explain how managers learn to manage. Chapter 2 The Evolution of Management Thought Identify two key assumptions supporting the universal process approach. Discuss Taylor s approach to improving the practice of industrial management. Describe the general aim of the human relations movement and explain the circumstances in which it arose. Chapter 3 The Changing Environment of Management Identify and highlight seven major changes shaping the 21 st century workplace. Summarize the demographics of the new workforce. Define the term managing diversity and explain why it is important today. Discuss how the changing political-legal environment is affecting the practice of management. Discuss why business cycles and the global economy are vital economic considerations for modern managers. page 7

8 Chapter 4 International Management and Cross Cultural Competence Distinguish between a global company and a transnational company. Contrast ethnocentric, polycentric, and geocentric attitudes toward foreign operations. Explain the difference between high-context and low-context cultures, and explain the difference between monochronic and polychronic time. Discuss the importance of cross-cultural training in international management. Chapter 5 Management s Social and Ethical Responsibilities Define corporate social responsibility and summarize the arguments for and against it. Identify and describe the four social responsibility strategies. Explain the role of enlightened self-interest. Summarize the three practical lessons from business ethics research. Distinguish between instrumental and terminal values. Discuss what management can do to improve business ethics. Chapter 6 The Basics of Project Planning Distinguish among state, effect, and response uncertainty. Identify and define three types of planning. Write good objectives and discuss the role of objectives in planning. Compare and contrast flow charts and Gantt charts, and discuss the value of PERT networks. Explain how break-even points can be calculated. Chapter 8 Decision Making and Creative Problem Solving Explain what a condition of risk is and what managers can do to cope with it. Discuss why programmed and nonprogrammed decisions require different decision making procedures. Identify and describe the ten mental locks that can inhibit creativity. List the four basic steps in the creative problem solving process. page 8

9 Chapter 9 Organizations Identify and describe four characteristics common to all organizations. Identify and explain the two basic dimensions of organization charts. Contrast the traditional and modern views of organizations. Explain the role of complacency in organizational decline and discuss the ethics of downsizing. Chapter 10 Organizing in the 21 st Century Distinguish between mechanistic and organic organizations. Identify and describe five basic departmentalization formats. Describe how a highly centralized organization differs from a highly decentralized one. Define the term delegation and list at least five common barriers to delegation. Explain how the traditional pyramid organization is being reshaped. Chapter 11 Human Resource Management Explain what human resource management involves. Describe the human resource management planning process. Distinguish between equal employment opportunity, affirmative action, and managing diversity. Explain how managers can be more effective interviewers. Discuss how performance appraisals can be made legally defensible. Discuss the ingredients of good training programs. Chapter 12 Communicating in the Internet Age Identify each major link in the communication process. Explain the concept of media richness. Discuss why it is important for managers to know about the grapevine and nonverbal communication. Identify and describe four barriers to communication. page 9

10 Chapter 13 Motivating Job Performance Explain the motivational lessons taught by Maslow s theory, Herzberg s theory, and expectancy theory. Describe how goal setting motivates performance. Discuss how managers can improve the motivation of routine-task personnel. Explain how job enrichment can be used to enhance motivation. Distinguish extrinsic rewards from intrinsic rewards. Chapter 14 Group Dynamics and Teamwork Define the term group. Explain the significance of cohesiveness, roles, norms, and ostracism in regard to group behavior. Identify the six stages of group development. Define organizational politics. Explain how groupthink can lead to blind conformity. Chapter 15 Influence Processes and Leadership Identify and describe eight influence tactics used in modern organizations. Identify the five bases of power and explain what it takes to make empowerment work. Describe the path-goal theory of leadership. Identify the two key functions that mentors perform, and explain how a mentor can develop a junior manager s leadership skills. page 10