Project Code: SPBX. Project Advisor : Aftab Alam. Project Team: Umair Ashraf (Team Lead) Imran Bashir Khadija Akram

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1 Test Cases Document VOIP SOFT PBX Project Code: SPBX Project Advisor : Aftab Alam Project Team: Umair Ashraf (Team Lead) Imran Bashir Khadija Akram Submission Date:

2 SPBX Test Cases Specifications Document Version 1.0 Document Information Category Information Customer FAST-NU Project Soft PBX Document Test Cases Specifications Document Version 1.0 Identifier SPBX Status Draft Author(s) Umair Ashraf, Khadija Akram, Imran Bashir Approver(s) Aftab Alam Issue Date November 23, 2007 Document Location Distribution Advisors (Aftab Alam, Asad Gill) Definition of Terms, Acronyms and Abbreviations Term TCS PBX SIP RTP VOIP IETF MCU Description Test Cases Specifications Private Branch Exchange Session Initiation Protocol Real Time Protocol Voice over IP Internet engineering Task Force Multi control Unit November 23, 2007 Page 2 of 41

3 SPBX Test Cases Specifications Document Version 1.0 Table of Contents INTRODUCTION... 4 Purpose of Document... 5 Scope of Testing... 5 TEST CASE DESIGN AND DESCRIPTION... 6 Dial and place call Test Case... 6 Transfer Call Test Case Receive Call Test Case Missed Call Test Case Hold calls Test Case Call Unhold Test Case: GUI NO 11 Successful scenario: Phonebook Test Case Call Conference Test Case Generate Report Test Case Call record Test Case Terminating the call Test Case Admin login Test Case Add caller id Test Case Change caller id Test Case Delete caller id Test Case Change hold on music play Test Case Register User (Caller) Test Case EXIT CRITERIA SIGNOFF REFERENCES APPENDICES Real-time Transport Protocol (RTP) Session Initiation Protocol (SIP) Jitter 41 G.729 Codec November 23, 2007 Page 3 of 41

4 Section 1 Introduction VoIP is simply the transport of voice traffic by using the Internet Protocol (IP). It is a technology that allows you to make voice calls over a broadband internet connection instead of a regular phone line. In VOIP your voice is converted into a digital signal that travels over the internet. If you are calling a regular phone number (i.e. on a PSTN), the signal is converted to a regular telephone signal. Numerous IP based PBX solutions are in place and more are being deployed daily. The idea of an IP-based PBX is useful. Firstly, this system integrates the corporate telephone system with the corporate computer network, removing the need for two separate networks. A new office is wired for voice communication, as well. The PBX itself becomes just another server or group of servers in the corporate LAN, which helps to facilitate voice/data integration. We would be implementing a soft PBX that is going to be a server that performs call-routing functions, replacing the traditional legacy PBX or key system. Our PBX would allow a number of attached soft phones to make calls to one another and to connect to other telephone services. The basic software would include many features available in proprietary PBX systems: voice mail, conference calling, interactive voice response, and automatic call distribution, just to name a few. Our system would also help the user in building the dial plan for the network. We would be using the Session Initiation Protocol as our VoIP protocol. Our PBX would be acting as both the registrar and as a gateway between the soft phones. 12/9/2010 Page 4 of 41

5 Purpose of Document The purpose is to completely document all the testing activates carried out by the testing and the development team on the SPBX system. These documents would help the maintenance team to completely track all the testing and Quality assurance activities carried out on the project during the project development life cycle. The document is meant for all the end users including the development team, maintenance team as well as the testing team. The document ensures the client of the software that all the standard quality assurance and testing activates have been done and carried out on the project before handing it over to the client. Scope of Testing The testing process involves the following main parts: i) Examining the system against the functional and non functional requirements provided in the functional specification document. ii) Completely checking the conformance of the system to its requirements and user expectations according to the use cases given in the functional specification document. iii) Executing an implementation of different modules of SPBX with test data and examining the output of the System and its operational behavior that it is performing as required or expected. iv) Different testing techniques have been carried out like Black box testing, white box testing and the acceptance test. 12/9/2010 Page 5 of 41

6 Test Case Design and Description Dial and place call Test Case GUI No 1 (Soft phone Interface) 12/9/2010 Page 6 of 41

7 (Successful scenario-1) In this scenario, the calle is idle and can view the incoming call. The GUI s related to this scenario are given below. GUI NO 2 FOR CALLER GUI NO 3 FOR CALLE 12/9/2010 Page 7 of 41

8 (Successful scenario-2) In this scenario, the calle is not idle and can t view the incoming call.the GUI s related to this scenario are given below. GUI NO 4 FOR CALLER In this case, the display screen on the soft phone will display the busy status. GUI NO 5 (Exception Interface) The GUI displaying the exception message in this format will be shown to the caller. 12/9/2010 Page 8 of 41

9 GUI NO 6 (Error) Test Case ID: 1 (Dial call and place call) QA Test Engineer Khadija Akram Reviewed By: Test case Version: 1.0 Test Execution Date: Use Case Reference(s) GUI Reference(s) Use case id 1 (Dial call) GUI No 1 (soft phone interface) GUI No 2 (caller) GUI no 3 (calle) GUI No 4 (caller) GUI no 5 (Exception interface) GUI 6(error) Testing Team lead (Umair Ashraf ) Objective Product / Ver/ Module Environment: To Completely Verify and Validate the dial call functionality of the soft phone System.This test case will completely check the behavior of dial call operation for various inputs in the soft phone system. Soft phone System Ver 1.0 /dial call Function) windows xp or windows 2000 Environment Microsoft Internet explorer /9/2010 Page 9 of 41

10 Assumptions: The network connection must be fast enough and it should not be congested otherwise it might effect the Testing process. Pre-Requisite: The caller and the calle should both be registered to the ip based pbx. Test Case Description Testing of the dial call functionality of the soft phone system. It involves testing the behavior of the dial call functionality of the system by checking all possible outputs with respect to the possible inputs given to it. Input Parameters Expected Output Actual Output Test Conformance Status Possible Reason(s) in case of failure (Valid Data) The dial number will consist of four digits and should be valid. 4 digit dial number 1890 For all valid data of equivalence classes For all valid data of equivalence classes Passed for all valid input data cases Invalid inputs Greater than 4 digit Dial number Less than 4 digit Number. 109 Negative no -190 Special Strings and digits mixed 146l Output of the system should be successful GUI no 2,3 and 4 will be displayed to the caller and the calle. For all invalid data equivalence classes. Dial error and system will display GUI no 6 Successful Validation of the number and display of GUI no 2 and 3 or 4 to the caller and the calle will occur. For all invalid data of equivalence classes. Dial error and system will display GUI no 6 Passed for all in valid input data cases No Test Case failed!!! No failure occurred.the only possible case was that the network was busy and system responded in terms of exceptional GUI (GUI no 5 exceptional GUI) Transfer Call Test Case GUI NO 7 (transfer dialog Interface) 12/9/2010 Page 10 of 41

11 GUI NO 8 (successful) GUI NO 9 (Error) The number provided was not valid 12/9/2010 Page 11 of 41

12 Test Case ID: 2 (Transfer call) QA Test Engineer Khadija Akram Reviewed By: Test case Version: 3.0 Test Execution Date: Testing Team lead (Umair Ashraf ) Use Case Reference(s) Use case id 6(Transfer call ) GUI 5 GUI Reference(s) GUI 7 GUI 8 GUI 9 To Completely Verify and Validate the transfer call functionality of the soft phone Objective System.This test case will completely check the behavior of transfer call operation for various inputs in the soft phone system. Product / Ver/ Module Soft phone System Ver 1.0 transfer call Function) Environment: windows xp or windows 2000 Environment Microsoft Internet explorer 6.0 Assumptions: The network connection must be FAST enough and it should not be congested otherwise it might effect the Testing process. Pre-Requisite: The user should be registered with the pbx. Test Case Description Testing of the transfer call functionality of the soft phone system. It involves testing the behavior of the transfer call functionality of the system by checking all possible outputs with respect to the possible inputs given to it. 12/9/2010 Page 12 of 41

13 Test Conformance Input Parameters Expected Output Actual Output Status For all valid data of equivalence classes Possible Reason(s) in case of failure (Valid Data) The dial number will consist of four digits and should be valid. 4 digit dial number 1789 Invalid inputs Greater than 4 digit Dial number Less than 4 digit Number 987 Negative no -190 Special Strings and digits mixed 146l For all valid data of equivalence classes Output of the system should be successful GUI no 8 will be For all invalid data equivalence classes. Dial error and system will display GUI no 9 Successful Validation of the number and display of GUI 8 will be For all invalid data of equivalence classes. Dial error and system will display GUI no 9 Passed for all valid input data cases Passed for all in valid input data cases No Test Case failed!!! No failure occurred.the only possible case was that the network was busy and system responded in terms of exceptional GUI (GUI no 5 exceptional GUI) 12/9/2010 Page 13 of 41

14 Receive Call Test Case GUI NO 2 (Interface of receive call) GUI NO 3 (In case the calle accepts the call) GUI NO 10 (In case the calle ignores the call, the updation in the table given below table will occur) Test Case ID: 3 (Receive call) QA Test Engineer Khadija Akram Reviewed By: Test case Version: 4.0 Test Execution Date: Testing Team lead (Umair Ashraf ) Use Case Reference(s) Use case id 2 (Receive call ) GUI 2 GUI Reference(s) GUI 3 GUI 10 To Completely Verify and Validate the Receive call functionality of the soft phone Objective System.This test case will completely check the behavior of Receive call operation for various inputs in the soft phone system. Product / Ver/ Module Soft phone System Ver 1.0 t Receive Call Function) Environment: windows xp or windows 2000 Environment Microsoft Internet explorer 6.0 Assumptions: The network connection must be FAST enough and it should not be congested otherwise it might effect the Testing process. Pre-Requisite: The call between the caller or calle is established. Test Case Description Testing of the receive call functionality of the soft phone system. It involves testing the behavior of the receive call functionality of the system by checking all possible outputs with respect to the possible inputs given to it. Input Parameters Expected Output Actual Output Test Conformance Status Possible Reason(s) in case of failure Passed for all inputs The calle selects the accept button. Output of the system should be successful GUI no 2 will be GUI 2 will be No Test Case failed!!! The calle selects the ignore button. Output of the system should be successful GUI no 10 will be Output of the system should be successful GUI no 10 will be 12/9/2010 Page 14 of 41

15 Missed Call Test Case GUI NO 1 (Interface) GUI NO 10(successfull) In case the calle ignores the call and clicks on the missed call button, he will be able to view the missed calls log in this table. GUI NO 10 In case the calle does not ignore the call and clicks on the missed call button, he will view the original table. Test Case ID: 4 (Missed call) QA Test Engineer Khadija Akram Reviewed By: Test case Version: 5.0 Test Execution Date: Testing Team lead (Umair Ashraf ) Use Case Reference(s) Use case id 3 (Missed call ) GUI Reference(s) GUI No 1 (soft phone interface)) GUI 10 To Completely Verify and Validate the missed call functionality of the soft phone Objective System.This test case will completely check the behavior of missed call operation for various inputs in the soft phone system. Product / Ver/ Module Soft phone System Ver 1.0 missed call Function) Environment: windows xp or windows 2000 Environment Microsoft Internet explorer 6.0 Assumptions: The network connection must be FAST enough and it should not be congested otherwise it might effect the Testing process. 12/9/2010 Page 15 of 41

16 Pre-Requisite: Test Case Description The user should be a registered with the pbx. Testing of the missed call functionality of the soft phone system. It involves testing the behavior of the missed call functionality of the system by checking all possible outputs with respect to the possible inputs given to it. Input Parameters Expected Output Actual Output Test Conformance Status Possible Reason(s) in case of failure The calle selects the accept button. The calle selects the ignore button. Output of the system should be successful GUI no 10 will be Successful Validation of the number and display of GUI 10 will be Passes for all inputs No Test Case failed!!! Hold calls Test Case GUI NO 11 (Successful) The user clicks on the call hold button. 12/9/2010 Page 16 of 41

17 Test Case ID: 5 (Hold call) QA Test Engineer Khadija Akram Reviewed By: Test case Version: 6.0 Test Execution Date: Use Case Reference(s) Use case id 10 (Hold call ) GUI Reference(s) GUI 11 Objective Product / Ver/ Module Environment: Assumptions: Pre-Requisite: Testing Team lead (Umair Ashraf ) To Completely Verify and Validate the hold call functionality of the soft phone System.This test case will completely check the behavior of hold call operation for various inputs in the soft phone system. Soft phone System Ver 1.0 hold call Function) windows xp or windows 2000 Environment Microsoft Internet explorer 6.0 The network connection must be FAST enough and it should not be congested otherwise it might effect the Testing process. The call between the caller and calle is established. Test Case Description Testing of the hold call functionality of the soft phone system. It involves testing the behavior of the hold call functionality of the system by checking all possible outputs with respect to the possible inputs given to it. Input Parameters Expected Output Actual Output Test Conformance Status Possible Reason(s) in case of failure 12/9/2010 Page 17 of 41

18 The calle selects the hold call button. Output of the system should be successful GUI no 11 will be Successful Validation of the number and display of GUI 11 will be Passed for all inputs No Test Case failed!!! Call Unhold Test Case: GUI NO 11 Successful scenario: Test Case ID: 6 (Unhold call) QA Test Engineer Khadija Akram Reviewed By: Test case Version: 7.0 Test Execution Date: Use Case Reference(s) Use case id 11 (Hold call ) GUI Reference(s) GUI 2 Objective Product / Ver/ Module Environment: Assumptions: Pre-Requisite: Testing Team lead (Umair Ashraf ) To Completely Verify and Validate the unhold call functionality of the soft phone System.This test case will completely check the behavior of unhold call operation for various inputs in the soft phone system. Soft phone System Ver 1.0 unhold call Function) windows xp or windows 2000 Environment Microsoft Internet explorer 6.0 The network connection must be FAST enough and it should not be congested otherwise it might effect the Testing process. The call between the caller or calle is established. Test Case Description Testing of the unhold call functionality of the soft phone system. It involves testing the behavior of the unhold call functionality of the system by checking all possible outputs with respect to the possible inputs given to it. Input Parameters Expected Output Actual Output Test Conformance Status Possible Reason(s) in case of failure 12/9/2010 Page 18 of 41

19 The calle selects the un hold call button. Output of the system should be successful GUI no 2 will be Successful Validation of the number and display of GUI 2 will be Passed for all inputs No Test Case failed!!! Phonebook Test Case GUI NO 12(Successful) 12/9/2010 Page 19 of 41

20 Test Case ID: 7 (Phone Book) QA Test Engineer Khadija Akram Reviewed By: Test case Version: 8.0 Test Execution Date: Testing Team lead (Umair Ashraf ) Use Case Reference(s) Use case id 9 (Phone Book Service ) GUI Reference(s) GUI No 1 (soft phone interface)) GUI 12 To Completely Verify and Validate the phone book functionality of the soft phone Objective System.This test case will completely check the behavior of phone book operation for various inputs in the soft phone system. Product / Ver/ Module Soft phone System Ver 1.0 hold call Function) Environment: windows xp or windows 2000 Environment Microsoft Internet explorer 6.0 Assumptions: The network connection must be FAST enough and it should not be congested otherwise it might effect the Testing process. Pre-Requisite: The user should enter be registered to the ip pbx. Test Case Description Testing of the phone book functionality of the soft phone system. It involves testing the behavior of the phone book functionality of the system by checking all possible outputs with respect to the possible inputs given to it. Input Parameters Expected Output Actual Output Test Conformance Status Possible Reason(s) in case of failure The calle selects the phone book button. Output of the system should be successful GUI no 12 will be Successful Validation of the number and display of GUI 12 will be Passed for all inputs No Test Case failed!!! 12/9/2010 Page 20 of 41

21 Call Conference Test Case GUI No 1 (Soft Phone Interface) GUI No 13 (Successful) The number provided by the user was valid GUI No 14 (Error) The number provided was not valid. 12/9/2010 Page 21 of 41

22 Test Case ID: 8 (Call Conference) QA Test Engineer Khadija Akram Reviewed By: Test case Version: 9.0 Test Execution Date: Use Case Reference(s) GUI Reference(s) Objective Product / Ver/ Module Environment: Assumptions: Pre-Requisite: Testing Team lead (Umair Ashraf ) Use case id 7 (Call Conference) GUI No 1 (soft phone interface) GUI no 5 (Exception interface) GUI 13 GUI 14 To Completely Verify and Validate the call conference functionality of the soft phone System.This test case will completely check the behavior of call conference operation for various inputs in the soft phone system. Soft phone System Ver 1.0 /call conference Function) windows xp or windows 2000 Environment Microsoft Internet explorer 6.0 The network connection must be FAST enough and it should not be congested otherwise it might effect the Testing process. The user should be registered to the PBX Test Case Description Testing of the call conference functionality of the soft phone system. It involves testing the behavior of the call conference functionality of the system by checking all possible outputs with respect to the possible inputs given to it. Input Parameters Expected Output Actual Output Test Conformance Status Possible Reason(s) in case of failure (Valid Data) The dial number will consist of four digits and should be valid. 4 digit dial number 1567 For all valid data of equivalence classes Output of the system should be successful GUI no 13 will be displayed to the user. For all valid data of equivalence classes Successful Validation of the number and display of GUI no 13 will be displayed to the user. Passed for all valid input data cases No Test Case failed!!! No failure occurred.the only possible case was that the network was busy and system responded in terms of exceptional GUI (GUI no 5 exceptional GUI) Invalid inputs Greater than 4 digit Dial number Less than 4 digit Number. 198 Negative no -190 Special characters For all invalid data equivalence classes. GUI no 14 will be displayed to the user. For all invalid data of Passed for all in valid input data cases 12/9/2010 Page 22 of 41

23 @098 Strings and digits mixed 146l equivalence classes. Dial error and system will display GUI no 14 Generate Report Test Case GUI NO 15 (successful scenario) 12/9/2010 Page 23 of 41

24 Test Case ID: 9 (Generate Report) QA Test Engineer Khadija Akram Reviewed By: Test case Version: 10.0 Test Execution Date: Testing Team lead (Umair Ashraf ) Use Case Reference(s) Use case id 5 (Generate Report Service ) GUI Reference(s) GUI No 1 (soft phone interface) GUI No 1 To Completely Verify and Validate the generate report functionality of the soft Objective phone System.This test case will completely check the behavior of generate report operation for various inputs in the soft phone system. Product / Ver/ Module Soft phone System Ver 1.0 generate report Function) Environment: windows xp or windows 2000 Environment Microsoft Internet explorer 6.0 Assumptions: The network connection must be FAST enough and it should not be congested otherwise it might effect the Testing process. Pre-Requisite: The user should enter be registered to the ip pbx. Test Case Description Testing of the generate report functionality of the soft phone system. It involves testing the behavior of the generate report functionality of the system by checking all possible outputs with respect to the possible inputs given to it. Input Parameters Expected Output Actual Output Test Conformance Status Possible Reason(s) in case of failure The calle selects the generate report button. Output of the system should be successful GUI no15 will be Successful Validation of the number and display of GUI 15 will be Passed for all inputs No Test Case failed!!! Call record Test Case 12/9/2010 Page 24 of 41

25 GUI NO 16 (successful scenario) Test Case ID: 10 (Call Record) QA Test Engineer Khadija Akram Reviewed By: Test case Version: 12.0 Test Execution Date: Use Case Reference(s) Use case id 8 (Call Record Service ) GUI Reference(s) GUI No 1 (soft phone interface)) Testing Team lead (Umair Ashraf ) Objective Product / Ver/ Module Environment: Assumptions: Pre-Requisite: Test Case Description To Completely Verify and Validate the call record functionality of the soft phone System.This test case will completely check the behavior of call record operation for various inputs in the soft phone system. Soft phone System Ver 1.0 call record Function) windows xp or windows 2000 Environment Microsoft Internet explorer 6.0 The network connection must be FAST enough and it should not be congested otherwise it might effect the Testing process. The user should enter be registered to the ip pbx. Testing of the call record functionality of the system. It involves testing the behavior of the call record functionality of the system by checking all possible outputs with respect to the possible inputs given to it. Input Parameters Expected Output Actual Output Test Conformance Status Possible Reason(s) in case of failure 12/9/2010 Page 25 of 41

26 The calle selects the call record button. Output of the system should be successful GUI no16 will be Successful Validation of the number and display of GUI 16 will be Passed for all inputs No Test Case failed!! Terminating the call Test Case GUI NO 17 (successful scenario) 12/9/2010 Page 26 of 41

27 Test Case ID: 11 (Terminate Call) QA Test Engineer Khadija Akram Reviewed By: Test case Version: 13.0 Test Execution Date: Use Case Reference(s) Use case id 12(Terminate Call Service ) GUI Reference(s) GUI No 17 Objective Product / Ver/ Module Environment: Assumptions: Pre-Requisite: Testing Team lead (Umair Ashraf ) To Completely Verify and Validate the terminate call functionality of the soft phone System.This test case will completely check the behavior of terminate call operation for various inputs in the soft phone system. Soft phone System Ver 1.0 terminate call Function) windows xp or windows 2000 Environment Microsoft Internet explorer 6.0 The network connection must be FAST enough and it should not be congested otherwise it might effect the Testing process. The call between the caller and the calle should be established. Test Case Description Testing of the terminate call functionality of the system. It involves testing the behavior of the terminate call functionality of the system by checking all possible outputs with respect to the possible inputs given to it. Input Parameters Expected Output Actual Output Test Conformance Status Possible Reason(s) in case of failure The calle selects the terminate call button. Output of the system should be successful GUI no17 will be Successful Validation of the number and display of GUI 17 will be Passed for all inputs No Test Case failed!!! 12/9/2010 Page 27 of 41

28 PBX: GUI NO 1(PBX interface) Admin login Test Case GUI NO 2(admin password interface) 12/9/2010 Page 28 of 41

29 GUI NO 3 (Successful) GUI NO 1(error) 12/9/2010 Page 29 of 41

30 Test Case ID: 12(admin login) QA Test Engineer Khadija Akram Reviewed By: Test case Version: 1.0 Test Execution Date: Use Case Reference(s) GUI Reference(s) Objective Product / Ver/ Module Environment: Assumptions: Pre-Requisite: Testing Team lead (Umair Ashraf ) Use case id 18 (Admin login) GUI No 1 (PBXinterface) GUI No 2 GUI No 3 To Completely Verify and Validate the admin login functionality of the soft phone System.This test case will completely check the behavior of admin login operation for various inputs in the PBX system. Soft phone System Ver 1.0 / admin password Function) windows xp or windows 2000 Environment Microsoft Internet explorer 6.0 The network connection must be FAST enough and it should not be congested otherwise it might effect the Testing process. Admin should both be registered to the ip based pbx.. Test Case Description Testing of the admin login functionality of the PBX system. It involves testing the behavior of the admin login functionality of the system by checking all possible outputs with respect to the possible inputs given to it. Test Conformance Input Parameters Expected Output Actual Output Status For all valid data of For all valid data of (Valid Data) equivalence classes equivalence classes Possible Reason(s) in case of failure The password will consist of six digits and should be valid Output of the system should be successful GUI no 3 will be displayed to the admin. Successful Validation of the number and display of GUI no 3 will be displayed to the admin. Passed for all valid input data cases Invalid inputs Greater than 6 digit password For all invalid data equivalence classes. For all invalid data of equivalence classes. Passed for all in valid input data cases Less than 6 digit Number Special character 145@90 Characters and digits mixed 1456ah Dial error and system will display GUI no 1 GUI 1 Will be displayed to the admin. 12/9/2010 Page 30 of 41

31 Add caller id Test Case Test Case ID: 13 (add caller id) QA Test Engineer Khadija Akram Reviewed By: Test case Version: 2.0 Test Execution Date: Testing Team lead (Umair Ashraf ) Use Case Reference(s) Use case id 14(add caller id ) GUI Reference(s) GUINO 1 GUINO 3 To Completely Verify and Validate the add caller id functionality of the soft phone Objective System.This test case will completely check the behavior of add caller id operation for various inputs in the soft phone system. Product / Ver/ Module Soft phone System Ver 1.0 add caller id Function) Environment: windows xp or windows 2000 Environment Microsoft Internet explorer 6.0 Assumptions: The network connection must be FAST enough and it should not be congested otherwise it might effect the Testing process. Pre-Requisite: The admin must be logged in. Test Case Description Testing of the add caller id functionality of the system. It involves testing the behavior of the add caller id functionality of the system by checking all possible outputs with respect to the possible inputs given to it. Input Parameters Expected Output Actual Output Test Conformance Status Possible Reason(s) in case of failure The admin selects the add button. Output of the system should be successful GUI no3 will be Successful Validation of the number and display of GUI 3 will be Passed for all inputs No Test Case failed!!! 12/9/2010 Page 31 of 41

32 Change caller id Test Case Test Case ID: 14 (change caller id) QA Test Engineer Khadija Akram Reviewed By: Test case Version: 3.0 Test Execution Date: Testing Team lead (Umair Ashraf ) Use Case Reference(s) Use case id 15(change caller id ) GUI Reference(s) GUINO 1 GUINO 3 To Completely Verify and Validate the change caller id functionality of the soft Objective phone System.This test case will completely check the behavior of change caller id operation for various inputs in the soft phone system. Product / Ver/ Module Soft phone System Ver 1.0 add caller id Function) Environment: windows xp or windows 2000 Environment Microsoft Internet explorer 6.0 Assumptions: The network connection must be FAST enough and it should not be congested otherwise it might effect the Testing process. Pre-Requisite: The admin must be logged in. Test Case Description Testing of the change caller id functionality of the system. It involves testing the behavior of the change caller id functionality of the system by checking all possible outputs with respect to the possible inputs given to it. Input Parameters Expected Output Actual Output Test Conformance Status Possible Reason(s) in case of failure The admin selects the reset button. Output of the system should be successful GUI 3 no will be Successful Validation of the number and display of GUI 3 will be Passed for all inputs No Test Case failed!!! 12/9/2010 Page 32 of 41

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