Our business is protecting you and your customers

Transcription

1 Our business is protecting you and your customers

2 Unlocking ways to grow your business with confidence

3 Today s world of enterprise risk and fraud management is more complex than ever. It is constantly changing with an escalating number of regulations, a dynamic economic environment and increasingly multi-channel customer interactions Business leaders charged with making sense of this complex world must find the right balance between effective fraud prevention whilst maintaining a frictionless customer experience to avoid the loss of good customers and revenues. They need to improve the efficient use of resources, to keep up with regulator s demands, and to stay ahead of increasingly sophisticated national and international fraudsters. As the global leader of fraud prevention, Experian provides the transparency and insight to respond to today s challenges and enables organisations to grow with confidence. Experian s combination of fraud expertise, unique data, and advanced analytics and tools help organizations worldwide to reduce impairment losses and prevent fraud across half a million applications every day. Prevent customers from bending the truth Stop losing good customers and revenues Unlock more efficient approaches to fraud management Stay ahead of organised fraudsters Keep up with a changing regulatory environment

4 Experian can help you to turn fraud detection and prevention into a source of sustainable competitive advantage Better decisions to stop losing good customers and revenues Outdated fraud prevention tools significantly impact revenues. Good customers who face too many checks will abandon their application or purchase. Two thirds of fraud managers tell us that a customer experience is their key business driver. Experian s advanced fraud analytics give you the right intelligence at the right time to make relevant and fast decisions to enhance your customer s experience. Our tools enable the automatic assessment of your customers based on their unique value, identity and device and to flex the level of fraud checks accordingly. This reduces the number of false positives, process delays, and lost revenues for your company. Do you know how many good customers you are losing from too many fraud checks? Unlock more efficient approaches to fraud prevention Business leaders are looking for ways to respond to fraud losses without simply hiring more high cost analysts. Our solutions are single mindedly designed to create value for the business through automation, integration with your systems and the ability scale with your business growth. Our identity authentication tools reduce errors and save costs by removing the manual keying and verification of identity documents. Our fraud analytics help you to consistently detect live frauds. In addition, Experian s specialist consultants provide regular diagnostics to help you unlock efficiency opportunities. What strategic initiatives could you invest in with freed up resource? Stay ahead of organised fraudsters Organised fraudsters are a persistent threat to your business as they can create significant losses and damage your reputation in a short period of time. Fraudsters are sharing and developing new techniques across borders, as well as hunting across industries and geographies for companies that still use reactive fraud management systems. They know these businesses find it near impossible to keep up with their evolving fraud techniques. Our collaborative data forums enable early warnings of actual and potential frauds, helping organisations to discover fraud patterns and detect anomalies faster and so slash fraud rates by 55% on average. Whilst fraudsters routinely change from one stolen identity to another, they typically continue to use the same device when using digital channels. Our multi-tiered authentication capabilities enable you to identify at risk devices, prevent account takeovers and expose fraud rings. If fraudsters are collaborating, shouldn t we? Prevent customers from bending the truth The majority of fraud attempts are made by consumers manipulating their application information to access more credit. This results in greater bad debt provisioning and collections costs for organisations. Experian s automated, flexible fraud detection tools resolve this by screening customers applications against multiple historic and live data sources to highlight suspicious applications for further investigation. Our clients typically achieve up to a 50% reduction in fraud rates through our advanced tools, analytics and unique data As you grow into new segments and markets are you confident you have the right tools and data insight to defend your business from escalating fraud?

5 Partnering with Experian As the world s leading fraud specialist, Experian supports millions of trusted interactions every year. We have supported clients in many industries for more than 20 years to protect their organisations and customers from fraud. Our continuous investment in developing cutting edge solutions in combination with our worldwide skill base of hundreds of fraud and analytics experts means industry leading innovation for our clients. Our strategies and solutions are tailored by our fraud consultants to meet your business needs. They are former fraud managers with years of experience in your market. We provide thought leadership and maintain strong relationships with regulators in all the markets in which we operate to ensure our solutions are compliant and can help your business to grow with confidence. Our clients typically achieve up to a 50% reduction in fraud whilst keeping up with the changing regulatory environment. Could you gain a competitive advantage through our global, cross industry experience and continuous investment in innovation? We help companies around the world to grow with confidence. We d love to do the same for your business. Speak to your business development contact today to discuss how we can help you.

6 Experian 06/2013. The word EXPERIAN and the graphical device are trade marks of Experian and/ or its associated companies and may be registered in the EU, USA and other countries. The graphical device is a registered Community design in the EU. All rights reserved.