For ISO Risk Groups According To NACE Codes Class 1 (The Highest Risk) Class 2 (High Risk) Class 3 (Medium Risk) Class 4 (Low Risk)

Transcription

1 For ISO Risk Groups According To NACE Codes Class 1 (The Highest Risk) 10 (DF 23.1, 2) Manufacture of coke and refined petroleum products 11 (DF 23.3) Nuclear Fuel 13 (DG 24.4) Pharmaceuticals 21 (DM 35.5) Aerospace 31 (I) Transportation, Storage and Communication 38 (N) Health And Social Work Class 2 (High Risk) 2 (C) Mining And Quarrying 3 (DA) Food Products, Beverages and Tobacco 4 (DB) Textiles And Textile Products 5 (DC) Leather And Leather Products 7 (DE 21) Pulp, paper and paper products 12 (DG (24.4 minus)) Chemicals, Chemical Products and Fibres 14 (DH) Rubber And Plastic Products 15 (DI (26.5 ve 26.6 Non-metallic Mineral Products minus)) 16 (DI 26.5,6) Concrete, cement, lime, plaster etc 17 (DJ) Basic metals and fabricated metal products 18 (DK) Machinery and Equipment 19 (DL) Electrical And Optical Equipment 24 (DN 37) Recycling 25 (E 40.1) Electricity Supply 26 (E 40.2) Gas Supply 28 (F) Construction 35 (K 74 (74.2 minus)) Other Services 39 (O) Other Social Services Class 3 (Medium Risk) 1 (A,B) Agriculture, fishing 6 (DD) Wood And Wood Products 9 (DE 22.2,3) Printing companies 20 (DM 35.1) Shipbuilding 22 (DM 34, 35.2,4,5) Other transport equipment 23 (DN 36) Manufacturing not elsewhere classified 27 (E 41, 40.3) Water Supply 30 (H) Hotels and Restaurants 34 (K 73, 74.2) Engineering services 36 (L) Public Administration Class 4 (Low Risk) 8 (DE 22.1) Publishing Companies 29 (G) Wholesale and retail trade; Repair of motor vehicles, motorcycles and personal and household goods 32 (J, K 70, K 71) Financial Intermediation; Real Estate; Renting 33 (K 72) Information Technology 37 (M) Education

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3 Principles 1. Customer focus 2. Leadership 3. Personal participation 4. Process approach 5. System approach at management 6. Continual improvement 7. Realist approach in decision 8. Supplier relations that provides mutual benefits

4 1-Customer Focus Organizations depend on their customers. For that reason; they must understand customer current and future needs meet customer requirements and effort to exceed customer requests. Customer focus is a philosophy that brings customer in the foreground the function of any company. At a company has customer focus, -Customer is the most important assets, -Customers is priority, -Institution s structure, operation, objectives, basic strategies and competitive models base on customer.

5 1-Customer Focus -Customer expectations (expectations, complaints, suggestions, satisfaction etc) -Today -Future -Customer recognition, -Close to customers, -Listening to customers, -Giving importance to sales and after sales services.

6 2-Leadership Leaderships form purpose and management party. For achieving objectives, environment must be created and maintained within organizations where must ensure participation of all employees. Leaderships: -have a vision -work too much -work with wise employees -value employees -follow the development of the market -focus -are humble

7 2-Leadership Leadership and Management -Leadership and management concepts are close to each other, but words are not equivalent. -Leader can gather a group around for specific purposes. Leader is a person who has skills and knowledge for influence, call to action them for these purposes. -Basis of leadership is affect others and direction them.

8 2-Leadership Leadership and Management Management had been brought to the position by others, works for others, plans, applies and controls to works. -Has legal force as prize and discipline. -Leadership isn t a position like management is a process. It is possible for anyone to access and it is a set of skills and practices that are observable, understandable.

9 3-Personal Participation Employees at all levels include basic of organization. Their full participation, makes use of the capabilities of organizations for the benefit. -Employees are motivated with organization, take possession of it and are combined to it. -Organization s objectives are realized with creativeness and innovation. -Employees take responsibility for own performance -People are willing to capital and a part of continual improvement. -Skills and information sharing are provided at team works. -Employees to focus on creating value for customers is provided -Opinions and thoughts of customers, living within the framework of institutions and community are taken into consideration. -Increases job satisfaction -Employees honor and pride for working their organization.

10 3-Personal participation -Adaptation -Training & Develop -Measure of success -Authorization-approval

11 4-Process Approach Predicted a result, activities and related resources more effectively when administered as a process is reached. -All processes have guaranteed to achieve planned results and effective using of related sources. -Knowledge (awareness) that accured related to the capacity of institutions about processes capacity should make possible to choose more high objectives. -Errors are reduced and costs are falling. -Elements that make up the success was determined and was focused on them. Thus, the key condition (critical) activities are developed. Input Process Output

12 4-Process Approach A Process Approach Model-ISO 9001:2008

13 4-Process Approach Obstacles to be the application of Process Management -Acquired rights -Change / reviews / do not need to improve perceptions -The fear and resistance to change -Perception of everything is going well.

14 5-System Approach At Management Related to each other as a system of process identification, understanding and management, the realization of objectives contribute to the organization's effectiveness and efficiency. Each organization is a "complex whole. Corporate targets only way to achieve accurate and effective is the organization's activities determine one by one to describe the process of forming and relationships and interactions between them is to understand and manage.

15 5-System Approach At Management -Functional and process approaches are possible by reconciling the creation of business plans. -Objectives of the process and institutional objectives should support each other. -Activity is clearly in the middle of the process, so that open spots are participle easily. -Responsibilities can be coordinated, more than one person for the same job without realizing assigned not charged.

16 6-Continual Improvement Total continual improvement must be continual objective of organization. Ensure the fulfillment of the terms of the ability to increase the activity again. Not Search opportunities of constitution and improvement of objectives process is an improving process that begins with preventive and corrective actions from audit results, data analysis, management review.

17 6-Continual Improvement -Strategic planning and continual improvement combined. -Realistic, measurable, high objectives can be created. -All employees participle continual improvement process. -Employees are competent about improvement of products, process and system.

18 7-Realist Approach in Decision Effective decisions are based on data analysis and information. -Information and data sufficient, accurate, reliable and available to be provided -Using valid methods information and data are analyzed. -Information and data in the assessment of appropriate statistical techniques to understand the importance and they are used. -Intuition and experience to decide the balance is the logical analysis based on the results and activities are available in.

19 8-Supplier Relations That Provides Mutual Benefits An organization and its suppliers are independent.supplier relation that provides mutual benefits for both sides will enhance the ability to create value. -Defined and selected key suppliers. -Short and long-term relationships with suppliers will set up goals by balancing -Open and honest communication environment is created. -Work together for improving to products and process -Understanding of customer needs are provided by suppliers. -Future plans are shared with suppliers Identifies improvements that result from their suppliers and appreciates