Retour d expérience du lancement du RSE interne Givaudan

Transcription

1 Retour d expérience du lancement du RSE interne Givaudan Janvier 2014

2 Sommaire Présentation de Givaudan Emergence des usages sociaux en entreprise Offres du marché processus de sélection Stratégie de lancement Retour d expérience après 2 ans «success stories», tendances.

3 A global industry Fragrances and flavours are used in consumer products FOOD FINE FRAGRANCES ORAL CARE PERSONAL CARE BEVERAGES HOME CARE CONFECTIONARY DAIRY PRODUCTS LAUNDRY CARE 3 Corporate Presentation 2013

4 Our presence today A global company with a local presence and more than 9,000 talented employees to meet consumer preferences Geneva HEADQUARTERS 33 PRODUCTION SITES 9,124 EMPLOYEES 81 LOCATIONS WORLDWIDE FY 2012 figures 4 Corporate Presentation 2013

5 A flourishing business Our solid position is reflected in the sustained growth we have enjoyed in recent years SALES 4.3 CHF BILLION (+6.6%*) SALES GROWTH 5.5 % CAGR* NET INCOME 411 CHF MILLION (9.7% of sales) FREE CASH FLOW 512 CHF MILLION 20.4 % EBITDA MARGIN REINVESTING ~10 % OF SALES INTO R&D IN 2012 SALES 44 % IN DEVELOPING MARKETS * Like-for-like basis. Excludes impact of currencies, acquisitions and disposals FY 2012 figures 5 Corporate Presentation 2013

6 Sommaire Présentation de Givaudan Emergence des usages sociaux en entreprise Offres du marché processus de sélection Stratégie de lancement Retour d expérience après 2 ans «success stories», tendances.

7 Value Potential and Challenges of adopting Social Technologies for Collaboration Oct 2012 «28 hours each week is spent by knowledge workers in writing s, searching for information, and collaborating internally» «We estimate that social technologies can raise the productivity of knowledge workers by 20-25%» «The value creation potential within and across enterprises to improve communication and collaboration is largly untapped» «Capturing the full potential will require transformational changes in organizational structures, processes and practices and may take years» «The greatest benefit will be realized by organizations that can develop open, nonhierarchical, knowledgesharing cultures» Source (July 2012): 7 SHAKE status - October 2013

8 Social Networking Opportunities Crowd Gain consumer insights Company Image Recruiting Customers Suppliers and Partners Improve customer relationship (co-creation, sales, customer service) Improve productivity with suppliers and partners (e.g. recruitment, vendor collaboration, etc.) Employees Empower people and Increase agility and productivity by: Collaborating efficiently across geographical and organizational boundaries Leveraging existing knowledge and stop reinventing the wheel

9 Sommaire Présentation de Givaudan Emergence des usages sociaux en entreprise Offres du marché processus de sélection Stratégie de lancement Retour d expérience après 2 ans «success stories», tendances.

10 Enterprise Social Networking Market Overview Crowded market, with dominant position of large brands together with new players Jive, IBM and Microsoft confirmed their Leader position in Gartner magic quadrant Niche players and visionaries change fast because the # of deployed users is also part of evaluation Available features on the product are very similar Key is to focus on expected business outcomes Source: Gartner Magic Quadrant Social Software for the Workforce

11 Vendor Selection Criterias Gartner magic quadrant Number of users / Market share Growing trend Solutions features Solution usability Startup- ready to go time Possible enhancements, scalability of solution Costs: infrastructure, implementation effort, support & maintenance Support

12 Sommaire Présentation de Givaudan Emergence des usages sociaux en entreprise Offres du marché processus de sélection Stratégie de lancement Retour d expérience après 2 ans «success stories», tendances.

13 Fundamental Ideas of a Social Network bringing people closer together establishing trusted relationships Connecting is good! Sharing is good! Discovery is good! SHAKE status - October 2013

14 The Connected Givaudan: Expanding local networks globally with high performance collaboration capabilities Public Customers and Partners Givaudan Employees Everyone has the right information at hand to get his/her job done Knowledge is shared openly leading to more innovation Expertise is easily and globally accessible Self-organizing «cells» Fast problem solving processes The Givaudan Network provides everyone with the resources necessary to be as productive and efficient as possible. 14 SHAKE status - October 2013

15 True Social Business Means. A company is open to let it s employees discuss strengths and weaknesses in public * knowing that not everything people will talk about will be positive.. and understanding that it s managers will have to learn how to transform negative discussions into positive ones. *public in this context means: within an enterprise social network, not on the internet

16 SHAKE Rollout Change Management Onboarding program Self service education tutorial & video Roadshow to main sites (to build advocate network) Community Managment Establish permanent enterprise community managemet role (business owner of Shake) within corporate communications Develop and maintain a strong global advocate and community manager network Foster and animate productive usage of Shake 16 SHAKE Evolution LB Presentation

17 SHAKE Rollout Design Move from pilot design to a final design that encourages usage and supports Givaudan Brand Integration & Security Integration with OpenText Integration with employee master data Security audit Jive 6 Update Establish Permanent IT support Governance Establish permanent governance framework, policies, guidelines and analysis of engagement metrics Establish permanent roles required. 17 SHAKE Evolution LB Presentation

18 Sommaire Présentation de Givaudan Emergence des usages sociaux en entreprise Offres du marché processus de sélection Stratégie de lancement Retour d expérience après 2 ans «success stories», tendances.

19 SHAKE status - October

20 6000+ registered users 50% are active 20 Corporate Presentation 2013

21 180 active groups with more than 100 views FOOD FINE FRAGRANCES ORAL CARE PERSONAL CARE BEVERAGES HOME CARE CONFECTIONARY DAIRY PRODUCTS LAUNDRY CARE 21 Corporate Presentation 2013

22 Formal, top down Events support Groups classification Formal information Official Enabling collaboration Limited Collaboration Strong Collaboration One or few motivated advocates pushing a lot of information Sharing Knowledge sharing Peer to peer discussions 22 SHAKE status - October 2013

23 xavier ansiaux EIM Day Paris - June 4th,

24 Disclaimer No warranty and no liability: While Givaudan is making great efforts to include accurate and up-to-date information, we make no representations or warranties, expressed or implied, as to the accuracy or completeness of the information provided on this hand-out and disclaim any liability for the use of it. No offer and no solicitation: The information provided on this hand-out does not constitute an offer of or solicitation for the purchase or disposal, trading or any transaction in any Givaudan securities. Investors must not rely on this information for investment decisions. Forward-looking information: This hand-out may contain forward-looking information. Such information is subject to a variety of significant uncertainties, including scientific, business, economic and financial factors, and therefore actual results may differ significantly from those presented. Copyright 2013 Givaudan SA. All rights reserved. Corporate Presentation 2013