Treasury & Trade Solutions. SEPA Heat Map. August 2013

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1 Treasury & Trade Solutions SEPA Heat Map August 2013

2 SEPA Current Uptake across the market SEPA Credit Transfers June - 47% % SEPA Credit Transfer is steadily increasing month-on-month and stands at 47% at the end of June. We expect to see much of the flow switchover in Q3 as organisations across Europe switch over to SEPA. There is a lower level of SEPA awareness in Middle Market organisations. The European Commission are aware of this and asking countries SEPA bodies to push banks and market participants to inform this group. Main reasons in the market for reject/returns are: Account identifier invalid (i.e. invalid IBAN or account number does not exist or wrong BIC) Account closed SEPA Direct Debits June 3.7% % SEPA Direct Debit adoption is still lagging well behind, however momentum is building. During the period Aug 2012 to May 2013 adoption remained between 2 2.7%, however in June we have seen an increase to 3.7%, Movement in countries is being driven by movement of Big Billers. In June we have seen a major national electricity provider in Ireland move to SEPA. Also increases in Netherlands SEPA Direct Debits. Slower adoptions can be attributed to the complexity of adopting SEPA Direct Debits - technical changes, additional information requirements, changes to mandate processes and internal decision making. Main reasons for reject/returns are: Insufficient funds Not specified reason (by debtor bank) 2 Source: European Central Bank, Citi assessment

3 Citi observations and discussions in the market End Date There is no talk of a change in the end date EC/ECB/EPC are re-iterating that there is no Plan B. Bank Readiness Many banks are making changes to their cash management infrastructures to become SEPA and ISO XML compliant. SEPA credit transfers - High market readiness. Citi is seeing sporadic issues with banks not yet recognising the Category Purpose Code (e.g. SALA for salary payments) contained within the SEPA messages. When these issues have arisen, the account holder has approached their bank and the issues tend to be resolved. However issues are reducing. For SEPA Direct Debit Medium market readiness. Bank infrastructure adjustments for SDD are additionally complex. Citi understand that there are many banks still preparing automated processes to meet SDD requirements. Market Discussions SEPA DD R Reason Codes A reject/return reason code should help the receiver of the R-transaction to understand why the original SEPA DD collection was not successfully executed. However an accurate reason code is not used in all markets - reason code Not specified reason is commonly used. In a number of European countries, more accurate reason codes are not used because of legal restrictions (e.g. data protection laws) or local business practices. Currently there is an EBA working group seeking to provide further guidance on this to banks and the market. Ireland Market expected to adopt SEPA DD Core scheme. Italy Market expects the SEDA Direct Debit AOS to go live in late October Spain - Main Billers representing 80% of the SEPA DD volumes have announced migration for beginning of Q Finland - Legacy direct debits which account for only ~4 % of all payment transactions in Finland will mainly be replaced by e-invoice and direct payment (see for further information at FFI websites France - Main utility companies expected to move to SEPA DD in Q3. Belgium Large biller, Electrabel GDF Suez, migrated to SEPA DD in Nov (details here) Other big billers expected to migrate during Q Sources: Citi assessment, European Payments Council

4 Country Readiness Country Readiness To assess SEPA s preparedness across the transaction chain, the Eurosystem has developed a set of qualitative indicators, which are updated on a quarterly basis by the national central banks, taking into account the specificities of the respective country. These indicators are published by the European Central Bank on a quarterly basis. Qualitative indicators are based on a common approach and cover market readiness of Banks Big Billers Public Administrations SMEs Traffic lights are primarily meant to indicate the level of preparedness of the different stakeholder groups within the respective country and are less of an indication for doing any cross-referencing between the various individual countries. Legend Preparations completed successfully Preparations in progress and expected to be ready on time Preparations not yet commenced and/or not expected to be ready on time Service offerings not envisaged and/or actively marketed by local PSPs and/or direct debits not used by public administrations Traffic lights are complemented by qualitative statistics for adoption of SEPA CT and SEPA DD by country, in addition to commentary from Citi on market adoption. Current Traffic lights reflect readiness view as at the end of Q Citi will publish further updates as and when the ECB obtains and publishes this data. 4 Source: European Central Bank, Citi assessment

5 Country Heat Map - SEPA Austria Belgium Finland Q1 SCT uptake: 27.3% Q1 SDD uptake: 11.15% Niche Schemes: ATIB, ELV (exemption until 2016) Vendor - Wide adoption Payroll - Wide adoption Tax Accepting SEPA. Tax Payments have to be identified as by using specific indication in the Remittance Information and EndToEndIdentification SEPA DD - COR1 Direct Debit scheme will be supported by banks in the market. Q1 SCT uptake: 64.9% Q1 SDD uptake: 19.2% Niche Schemes: N/A AOS - OGM-VCS Structured communication Vendor - Wide adoption Payroll - Wide adoption Tax Accepting SEPA SEPA DD For Belgian debtors, SEPA Direct Debit mandate is recommended to contain a field "In respect of the contract" with reference to the underlying contract. This reference can be direct (by use of a contract number, client number or invoice number) or indirect by description of the underlying contract such as "Distribution of electricity". Also DOM number is recommended to be used in the Unique Mandate reference number field AOS: common solution for e-mandate management is currently being examined. Q1 SCT uptake: 100% Q1 SDD uptake: N/A Niche Schemes: N/A AOS AOS1 (payment date) and AOS2 (structured remittance) Vendor - Fully migrated to SEPA Payroll - Fully migrated to SEPA Tax - Fully migrated to SEPA SEPA DD The Federation of Finnish Financial Services is recommending that legacy DD s in Finland will be replaced by e-invoicing (for debtors using online bank services) and direct payments (for debtors without bank services). 5 Sources: Traffic lights - European Central Bank national central banks, EBA Clearing, Citi assessment

6 Country Heat Map - SEPA France Germany Greece Q1 SCT uptake: 37.9% Q1 SDD uptake: 0.78% Niche Scheme: Titre Interbancaire de Paiement (TIP) / Telérèglement Vendor - Wide adoption Payroll - Wide adoption Tax most taxes paid by niche scheme Telérèglement SEPA DD Big Billers expected to move in Q Q1 SCT uptake: 8.7% Q1 SDD uptake: 0.14% Niche Scheme: None, ELV ((exemption until 2016) Adoption increasing from low base. Vendor - adoption increasing Payroll - adoption increasing Tax Accepting SEPA. SEPA DD - COR1 Direct Debit scheme will be supported by banks in the market in November. Q1 SCT uptake: 90.5% Q1 SDD uptake: 91.7% Niche Scheme: Non-automatic credit (credit transfer product used on the platform of DIAS payment system). AOS 1. Greek characters AOS. 2. AOS to facilitate local mandate processes Vendor - Wide adoption Payroll - Wide adoption Tax via LCH DIAS which is SEPA compliant.. SEPA DD - High adoption Greece has delayed BIC phasing out for national transactions until Sources: Traffic lights - European Central Bank national central banks, EBA Clearing, Citi assessment

7 Country Heat Map - SEPA Ireland Italy Luxembourg Q1 SCT uptake: 7.2% Q1 SDD uptake: 0.42% Niche Scheme: None, Adoption increasing from low base. Ireland banks currently use EBA for settlement purposes. Vendor - Increasing usage Payroll - Increasing usage Tax Accepting SEPA but most tax collected via local DD. SEPA DD Major utility company moved to SDD in June. Ireland has delayed BIC phasing out for national transactions until Q1 SCT uptake: 15.5% Q1 SDD uptake: 0.01% Niche Scheme: RID finanziario., RID a importe fisso. AOS - SEPA Electronic Database Alignment (SEDA) for mandate management and AOS SCT Routing Adoption increasing. Vendor - Increasing usage. Payroll - Low but increasing. Tax Mostly non-sepa. Wire payments mostly used for tax payments. SEPA DD Low adoption to date. SEPA Electronic Data Alignment due to be delivered in the market October Q1 SCT uptake: 94.2% Q1 SDD uptake: 0.01% Niche Scheme: None, Vendor - Adoption almost complete. Payroll - Adoption almost complete. Tax Adoption almost complete. SEPA DD Low usage in the market. 7 Sources: Traffic lights - European Central Bank national central banks, EBA Clearing, Citi assessment

8 Country Heat Map - SEPA Netherlands Portugal Slovakia Q1 SCT uptake: 14.4% Q1 SDD uptake: 0.01% Niche Scheme: None, Vendor - Growing steadily Payroll - Adoption increasing Tax Accepting SEPA. SEPA DD Significant increase in June SEPA DD transactions Q1 SCT uptake: 22.5% Q1 SDD uptake: 0.01% Niche Scheme: No formal announcement Adoption steadily increasing. Vendor - Increasing usage Payroll - Low but increasing. Tax SEPA CT not used. Most tax collected through legacy DD. SEPA DD Low adoption with no significant sign of recent increase. Q1 SCT uptake: 100% Q1 SDD uptake: 0% Niche Scheme: None, Vendor - Increasing usage Payroll - Increasing usage Tax SEPA CT accepted -. Local tax authorities require payment symbols. SEPA DD Low uptake. Default practice to auto block accounts for SEPA Direct Debits.. 8 Sources: Traffic lights - European Central Bank national central banks, EBA Clearing, Citi assessment

9 Country Heat Map - SEPA Spain Q1 SCT uptake: 43% Q1 SDD uptake: 0.02% Niche Scheme: 1. Los anticipo de credito (cuaderno 58). 2. Los recibos (cuaderno 32). Adoption high and increasing. Vendor - Increasing usage Payroll - Low but increasing. Tax Mostly non-sepa.. SEPA DD COR1 Direct Debit scheme will be supported by banks in the market. 9 Sources: Traffic lights - European Central Bank national central banks, EBA Clearing, Citi assessment

10 SEPA Credit Transfers Reject/Returns 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 46.97% 31.13% 7.53% 3.43% 2.56% 2.00% 1.91% 1.29% 1.23% 1.14% 0.31% 0.24% 0.13% 0.10% 0.04% 0.00% The predominant reason for R messages in the SEPA Credit Transfer scheme is incorrect account or BIC details: Account identifier invalid (i.e. invalid IBAN or account number) Note this is being used by some banks to also indicate that the BIC is incorrect, even though there is a separate code for this specific purpose. Account closed It is highly advisable to ensure accuracy of payment data to avoid rejects and returns. 10 Sources: EBA Clearing

11 SEPA Direct Debits Reject/Returns 35% 30% 25% 20% 15% 10% 5% 0% 32.66% 31.94% 10.46% 9.21% 3.93% 3.93% 2.66% 2.34% 1.78% 0.41% 0.35% 0.14% 0.08% 0.03% 0.03% 0.03% 0.01% 0.01% 0.00% The main reasons for reject and returns in SEPA DD are: Insufficient funds Not specified reason (by debtor bank) This code does not provide sufficient information to creditors to take remedial actions. Countries such as Austria, Belgium and Germany have data and/or consumer protection laws that restrict banks from providing certain reason codes concerning the financial or alive/deceased status of an account holder. In other markets, bank readiness and ability to differentiate and provide the correct reason code is having an impact. 11 Sources: EBA Clearing

12 Additional Information SEPA Direct Debit Country Guide Citi SEPA Countdown Series (practical guidance) Market Commentary and insights on reengineering with SEPA Regulatory information, niche schemes, case studies, further information 12 Sources: Citi

13 IRS Circular 230 Disclosure: Citigroup Inc. and its affiliates do not provide tax or legal advice. Any discussion of tax matters in these materials (i) is not intended or written to be used, and cannot be used or relied upon, by you for the purpose of avoiding any tax penalties and (ii) may have been written in connection with the "promotion or marketing" of any transaction contemplated hereby ("Transaction"). Accordingly, you should seek advice based on your particular circumstances from an independent tax advisor. Any terms set forth herein are intended for discussion purposes only and are subject to the final terms as set forth in separate definitive written agreements. This presentation is not a commitment to lend, syndicate a financing, underwrite or purchase securities, or commit capital nor does it obligate us to enter into such a commitment, nor are we acting as a fiduciary to you. By accepting this presentation, subject to applicable law or regulation, you agree to keep confidential the information contained herein and the existence of and proposed terms for any Transaction. Prior to entering into any Transaction, you should determine, without reliance upon us or our affiliates, the economic risks and merits (and independently determine that you are able to assume these risks) as well as the legal, tax and accounting characterizations and consequences of any such Transaction. In this regard, by accepting this presentation, you acknowledge that (a) we are not in the business of providing (and you are not relying on us for) legal, tax or accounting advice, (b) there may be legal, tax or accounting risks associated with any Transaction, (c) you should receive (and rely on) separate and qualified legal, tax and accounting advice and (d) you should apprise senior management in your organization as to such legal, tax and accounting advice (and any risks associated with any Transaction) and our disclaimer as to these matters. By acceptance of these materials, you and we hereby agree that from the commencement of discussions with respect to any Transaction, and notwithstanding any other provision in this presentation, we hereby confirm that no participant in any Transaction shall be limited from disclosing the U.S. tax treatment or U.S. tax structure of such Transaction. We are required to obtain, verify and record certain information that identifies each entity that enters into a formal business relationship with us. We will ask for your complete name, street address, and taxpayer ID number. We may also request corporate formation documents, or other forms of identification, to verify information provided. Any prices or levels contained herein are preliminary and indicative only and do not represent bids or offers. These indications are provided solely for your information and consideration, are subject to change at any time without notice and are not intended as a solicitation with respect to the purchase or sale of any instrument. The information contained in this presentation may include results of analyses from a quantitative model which represent potential future events that may or may not be realized, and is not a complete analysis of every material fact representing any product. 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So as to reduce the potential for conflicts of interest, as well as to reduce any appearance of conflicts of interest, Citi has enacted policies and procedures designed to limit communications between its investment banking and research personnel to specifically prescribed circumstances Citibank, N.A. All rights reserved. Citi and Citi and Arc Design are trademarks and service marks of Citigroup Inc. or its affiliates and are used and registered throughout the world. Citi believes that sustainability is good business practice. We work closely with our clients, peer financial institutions, NGOs and other partners to finance solutions to climate change, develop industry standards, reduce our own environmental footprint, and engage with stakeholders to advance shared learning and solutions. Highlights of Citi s unique role in promoting sustainability include: (a) releasing in 2007 a Climate Change Position Statement, the first US financial institution to do so; (b) targeting $50 billion over 10 years to address global climate change: includes significant increases in investment and financing of renewable energy, clean technology, and other carbon-emission reduction activities; (c) committing to an absolute reduction in GHG emissions of all Citi owned and leased properties around the world by 10% by 2011; (d) purchasing more than 234,000 MWh of carbon neutral power for our operations over the last three years; (e) establishing in 2008 the Carbon Principles; a framework for banks and their U.S. power clients to evaluate and address carbon risks in the financing of electric power projects; (f) producing equity research related to climate issues that helps to inform investors on risks and opportunities associated with the issue; and (g) engaging with a broad range of stakeholders on the issue of climate change to help advance understanding and solutions. Citi works with its clients in greenhouse gas intensive industries to evaluate emerging risks from climate change and, where appropriate, to mitigate those risks. efficiency, renewable energy and mitigation

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