JOB DESCRIPTION. Job Title: Contracts Manager Date: November Head Office or area office, with travel to various construction sites as required
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1 JOB DESCRIPTION Job Title: Contracts Manager Date: November 2006 Location: Head Office or area office, with travel to various construction sites as required Job Dimensions: Multiple projects usually between 3-6 depending on size and complexity Reports to: Construction Director Functional responsibility to: Whole Company Other regular relationships: Internal Health & Safety Department Surveying Department Procurement Departments (sub-contract and materials) Accounts Department Estimating Department Administration Department After Care Department External Clients Contract Administrators Designers Suppliers Sub-contractors Local Authorities Code Assessor Immediate subordinates:- Site Management Teams Overall Purpose of Job Direct responsibility for successfully leading projects in collaborating with all disciplines within the business. Profit and loss responsibility. Lead multiple projects (usually between 3-6 depending on size and complexity). Responsibilities Financial Responsibilities Report regularly to the Board and/or Construction Director on project performance. To achieve the agreed net profit for responsible Contracts. To achieve together with the Quantity Surveyor, the agreed cash-flow for Contracts through achieving the programmes' time targets. To contribute information for inclusion within tender submissions and attend tender adjudications. Understand and deliver contracts within the agreed contract conditions. Job Description Contracts Manager rev 3/Mar13 1 of 6
2 Customer Responsibilities To sustain the Company's reputation with its existing client base. To recognise and develop business growth opportunities with both existing and new clients. Company Processes Responsibilities To ensure that the management of the various processes involved in running the Contracts comply with all Westridge internal and external policies and procedures. To use these processes and procedures to drive continuous improvement across the Contracts. Share and develop "best practice" through the Company. Consider and develop innovation. Staff Responsibilities To develop a team approach to procurement, delivery and after care. To provide leadership and direction so that all staff understand their role in delivering the Contracts plan and develop project ownership within teams. To ensure that all staff have the appropriate training and skills and fulfil their role. To identify and develop individuals to meet the future growth of the Company and the individual. To provide a link and share knowledge between office and site staff of Company activities and achievements. Performance Indicators Delivers projects on time, budget and to the quality required. Customer satisfaction survey??? Reviewed against performance objectives within Personal Development Review. To lead site teams in carrying out projects under their control in effective and efficient manner, with particular regard to the leadership and management of:- People motivation, relationships, safety and welfare, development Financial matters profitability, cashflow, contractual Operations planning, methods, quality, waste, improvement Company reputation and image. To ensure that adequate pre-contract planning is carried out, including:- Method Statements Site Layout Health & Safety Plan (in conjunction with site and H&S Manager) Contract Programme Information Release Schedules Date and Procurement Schedule in line with Contract Programme Arrange and chair internal pre-start/estimating department handover meetings Arrange external pre-contract meeting with C/A and other interested parties To carry out the necessary administration, including:- Allocating, distribution and action of technical information Maintain sufficient information to enable the progress of actions required to be monitored, both internally and externally Respond to all incoming documents directly and copy letters and information to other interested parties as necessary Job Description Contracts Manager rev 3/Mar13 2 of 6
3 To liaise with materials and sub-contract procurement teams and labour manager to ensure that the correct resources are available when required To prepare internal and external progress reports including:- Contract commencement and completion dates Revised completion date Contract week elapsed Contract progress weeks Progress report including details of works completed, anticipated completion Information required, including provisional sums Delays incurred and reasons for those delays Likely future delays Exceptionally adverse weather Health and Safety matters To oversee the day to day management of the contracts for which you are responsible, including:- Planning of the works in conjunction with the site team Direction of resources including both direct and sub-contract labour Establish safe and proper working practices and ensure their implementation Interpret and implement company style and ethos Develop and maintain good relationships with people from other organisations Set realistic targets and monitor progress against them to ensure projects are completed on time Appraise and co-ordinate the design and instigate changes, as appropriate in conjunction with the design team / CA Provide training, support and mentoring to subordinate staff Recommend improvements to existing systems or procedures as appropriate Monitor quality of the product to ensure that all works comply with the relevant standards Monitor and check the costs in conjunction with the surveying department to ensure that projects are kept within budget The desired result is to produce good quality products on time, safely and profitably resulting in satisfied clients. Our reputation for quality, professionalism, fairness and success will be kept foremost in our clients, and our competitors minds. Limit of authority Authority to commit financial resources Authority to recruit site based labour and operatives Authority to dismiss/suspend site based labour and operatives, but with reference to head of department and the company s disciplinary procedure Resources available Project budget and support staff Desk space with computer and access to various printers and scanner Use of and internet Job Description Contracts Manager rev 3/Mar13 3 of 6
4 Fax machine with use of photocopier and scanner Qualifications required Ideally Construction related Higher National Certificate, Degree or equivalent Possibly CIOB Previous contracts management experience of at least 3 years Knowledge, Skills and Experience Required Knowledge of the Business Understand the strategic financial structure of any type of bid and contract conditions. Ensures that the site team understand and have access to the relevant contract information. Familiar with departmental systems and procedures. Is aware of current and emerging trends within the markets the Company operates in. Achievement Focus Co-ordinate and manage the entire construction process on approximately 2-6 sites at any one time through the project management team. Is able to negotiate contract variations so as to maximise business return in the short or long term. Ensure that the highest standards of Health and Safety and Quality are achieved on all sites. Continually benchmark own team's performance. Planning, Organising & Priority Setting Maintains an up-to-date awareness of programme performance on all projects and ensures that all target programmes are on track and takes appropriate action to manage any variance. Sets and revises appropriate deadlines and meets them. Problem Solving & Decision Making Is able to resolve problems through informed consideration of broader contractual issues and with Corporate awareness firmly in mind. Demonstrates a comprehensive technical knowledge. Interpersonal Skills Uses appropriate techniques in order to manage potential conflict in a non-emotional way so that the Company's position is not compromised. Is able to negotiate contract variations so as to maximise business return in the short or long term. Always acts in a courteous and professional manner to fulfil the role of Company ambassador. Communication Holds regular team briefing meetings. Is timely and accurate in reporting on all matters relating to progress on all projects. Ensures that appropriately detailed agendas for meetings are set and issued in time for people to prepare. Understands and communicates the corporate objectives to the team. Listens well and asks appropriate questions. Job Description Contracts Manager rev 3/Mar13 4 of 6
5 People Development Appraises subordinates performance objectively and through regular reviews. Uses outputs from all review processes to ensure the most effective team selection as well as longer term manpower and succession planning. Sets high, challenging goals for subordinates. Counsels and coaches subordinates through projects as appropriate. Uses positive reinforcement as a management tool to build or sustain performance. Shares credit and opportunities when appropriate. Displays an appropriate balance between personal effort and team effort. Examines own job to determine parts that could be done by subordinates where appropriate and delegates work in accordance with ability and developmental needs. Customer Focus Has knowledge of, and understands client's business plan. Is able to deal with client at all managerial levels. Is able to relate client opportunities to corporate goals. Understands the structure and working processes or the client organisation. Knowledge of building, material components, building regulations and H&S Management skills programming, planning and multi-tasking Word processing and computer skills for record keeping/data entry and report writing Word and Excel Knowledge of contractual procedures and responsibilities Knowledge of health and safety regulations and safe methods of work Good negotiation, influencing and communication skills; well spoken and personable; able to get on with diverse personalities Strong analytical, numerical, literacy and reasoning abilities Good organisation skills and attention to detail Confident, resourceful and practical Evidence of maintaining a professional, consistent and fair approach Self-motivated with the ability to work alone or within a team Ability to motivate and manage staff Driving license holder with own car Personal commitment to equality and diversity Training All staff are encouraged to further their personal training and development. This is carried out both externally and in house by agreement, and this will be supported and paid for by Westridge Construction Ltd, provided there is a benefit to the business. Job Description Contracts Manager rev 3/Mar13 5 of 6
6 Conditions and package: Remuneration: Working hours: Holiday: Negotiable dependent on experience, skills and qualifications 8.30 am to 5.30 pm with one hour lunch break 25 days holiday plus Bank Holidays (N.B. part of this allowance will be taken during the Building Industry shutdown from Christmas to New Year) Additional winter days accrued at 1 day per two full (holiday) calendar years' service, to a maximum of 5 extra days Travelling: Pension: Bonus: Conditions: Where the employee s car is used in the course of business a mileage allowance of 0.35p per mile will be paid Stakeholder pension with employee contributions Discretionary Company Reward Scheme from profit share but dependent upon performance targets being achieved Company Standard Rules and Contract of Employment provide further details Job Description Contracts Manager rev 3/Mar13 6 of 6
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