One service partnership. One goal. Serving you serving nature.

Transcription

1 One service partnership. One goal. Serving you serving nature. RZ_SYSN_Imagebroschuere_A4_121216_EN_fuerLitho.indd 1 Titel

2 } Giuseppa Lombardo has been working at the CWS roll laundry for 33 years. Our Mother Earth is so beautiful! I want my grand children to live in a world without environmental disasters. We use modern technology here that is also economical. Fantastico! I can do something for humankind and the environment with my own two hands. One service partnership. One goal. Our passion for service your well-kept image. Exclusive design for all companies and industries. CWS-boco is your international partner for rental service. Whether it is for your washroom, your entrance area, or your employees clothing, CWS-boco delivers top-quality and individual solutions with an exclusive design. Known worldwide for our cultivated image, we have a flexible and perfectly coordinated portfolio. Modern hygiene systems for every ambience. Besides CWS towels and soap dispensers, we also have products for lavatory hygiene and scent systems in diverse colour and design variations. Coordinated workwear and protective clothing for all requirements. Industry-specific workwear, personal protective equipment, work safety items, and customer-specific corporate fashion are all created by our own product development team. Innovative matting solutions for visitor areas and workshops. Use our rental system for entrance mats and machinery cleaning cloths. Hygienic flat textiles for highly frequented places. We can fulfil all textile needs for hotels and restaurants, clinics, retirement homes and other care facilities. RZ_SYSN_Imagebroschuere_A4_121216_EN_fuerLitho.indd

3 One service partnership. One goal. Serving nature. We are measured by our environmental sustainability. Dealing responsibly with the environment is the basis of all our activities. Our products and services have been certified many times for hygiene and environmental management, for example, which optimises sustainable service procedures. As a matter of principle, we support technological progress in our market on the basis of ecological compatibility. Sustainability rarely has such a great tradition. And future. Sustainability is rooted in our history. CWS-boco has become even more sustainable in the 21 st century and with good reason. We are the leading solutions provider for washroom hygiene, entrance mats and textile services on a rental basis. Our goal is to provide textile freshness, cleanliness and safety as efficiently as possible, which is also becoming more complex. Our responsibility towards people and the environment continues to grow along with the challenges and awareness of our time. Serving you. We are driven by the satisfaction of our customers. People are at the centre of everything we do. Our products offer protection against various health risks and provide people with comfort. They promote our customers image and thereby contributing to their success. Our innovative drive for a better future is focused on these benefits to people. Our rental service model is based on reusing materials, because this achieves the best overall economical and ecological balance. Everyone who works with CWS-boco, regardless if they are a distributor or colleague, shares this vision. In respectful collaboration with fair economic and secure environmental conditions, our most valued goal is customer satisfaction. } Markus Pusch s service vehicle runs on eco-friendly natural gas. When running replacement trips, he is fuelled by a commitment to delivering top service: What I love best is the communication with a wide variety of people! I make an effort to listen to the wishes and requests of my customers every day, and to fulfil them the best I can. Sustainability is not just a corporate value, we understand it as part of our DNA. As a company of Swiss-German origin, the use of resource-efficient technology is of particular importance to us. In the hygiene service industry, we are one of the most environmentally conscious and innovative market leaders, dedicated to promoting sustainable solutions internationally. The responsible nurturing of both economical and social living conditions is part of our tradition. The concept of sustainable laundry rental is at the root of our full-service enterprise, dating back to the 19 th century. On a sustainable path for over 100 years. In 1899, Bernhard Burmeister founded his laundry rental company, which received the name boco in CWS, in turn, emerged from the age of Europe s economic miracle. Conrad Wolfgang Schnyder established the company on the Swiss market in 1954, specialised in the field of washroom hygiene. CWS arrived in Germany in Today, CWS-boco belongs to one of the most successful family businesses in Germany: Franz Haniel & Cie. GmbH. The head office of CWS-boco is in Duisburg. There are about 7,900 employees working in our international branches, in 17 European countries, as well as in China. In future, we will stick to our tradition of striving towards the improvement of economic, ecological and social balance while at the same time offering our customers industry specific, flexible solutions, modern logistic services, and sustainable methods of processing and maintenance. This is our sustainable path: to stand out in the 21 st century as a guarantor of quality. Sustainability is essential in order to ensure that the Earth remains liveable. As a company, we are committed to running our business economically, ecologically and with social responsibility. RZ_SYSN_Imagebroschuere_A4_121216_EN_fuerLitho.indd

4 } As boco Product Manager and also as a mother, Annabel Heigl does one thing above all: she cares. To desire safety, functionality and comfort is part of human nature. It is important to properly address individual needs, be it with our latest collections or innovative new fabrics. What is important is that we always stay within the healthy boundaries of the Öko-Tex criteria and garment standards. For me, this is sustainable success! One service partnership. One goal. Efficient services for people. Consistent care for the environment. } Robin Kasper does a great job. We save 150 to 175 m 3 of water per day! He is a CWS-boco wastewater specialist at the Solingen laundry service and keeps an eye on the small organisms which eat the organic dirt from the wastewater of CWS cotton towels and mats. These are microorganisms like those found all over the world, which are part of nature s selfcleaning process. Subsequently, only the remaining heavy metals are filtered out. You could even drink this recycled water. We reuse it for our next washing cycles. Individual solutions that make life easier. We are service providers with heart and soul. For you, this means we provide relief to your daily business operations, for less organisational stress and fewer worries about regulations and maintenance. Instead, you get a good feeling of lasting efficiency. With your customised solutions from CWS-boco, everything runs smoothly and safely. Everything you need. On site, at your premises, we will get a first impression of your needs and provide you with advice. The entire CWS-boco offer will continuously be adjusted and further developed according to your needs. This way, we will only rent out what really works for you. For example, we can immediately convert your employees work garments to different sizes. Everything fresh. Let us take care of the professional laundering and maintenance of your textiles. We will pick up the used towel rolls, entrance mats or work garments and deliver them back to you freshly laundered on to your shelves. Everything smooth. Each product arrives safely back at its destination via the correct service route. Electronic chips in the garments allow for automatic registration, sorting and output control. Our in-house production ensures smooth operation during the fitting of new collections. For example, we are able to pack up to 40,000 garment items per day and deliver them within 24 hours. Everything in order. Profit from our regular and reliable maintenance. We take care that damaged textiles are repaired professionally and worn items are replaced in time. Whenever necessary, we carry out safety tests for functional equipment, or examine the microbiological quality of textiles. The professional installation and maintenance of your CWS washroom equipment is part of our full service model. Everything is fair. We treat our employees from 17 European countries, as well as China, according to the same ethical and legal basis. Furthermore, our distributors are also bound to a respective code of conduct. We put an emphasis on upholding the key standards of the International Labour Organization. These include: no child labour, forced labour, or workplace discrimination, and many more. Our customers worldwide are reassured by our certificates for quality, environ mental awareness and hygiene management, as well as our expertise in dealing with legal requirements and ISO norms. Selected measures that help shape our future. We are familiar with how we impact the environment and are working to continually reduce it, within every single step of our service cycle. We are always at the leading edge of technological developments regarding the environment and apply the same stringent demands to our choice of suppliers. Exemplary. Our best-known product, the towel roll, is an excellent example of our sustainable strategy. It is made of cotton, which is a rapidly renewable resource. It creates no residual waste, and once it has run its lifespan, it is not problematic in disposal. It can be reprocessed up to 100 times and is still used afterwards, as cleaning rags or mops. In the course of its lifecycle, one roll replaces up to 30,000 paper towels.* Sustainable. Our commitment to the environment makes itself apparent in the sustainable use of resources in our laundries. There has never been a smarter way to wash with water. Our efficient washing technique, as well as optimal washing procedures, reduce overall detergent and water consumption. The wash water is used several times. For example, the waste water from the cotton towels is recycled for washing the entrance mats. Low-temperature processes save energy which protects the laundry and the environment. Minimised emissions. We even organise the pick up and delivery of the laundry, which is an essential part of our service, as sustainably as possible. We have optimised our service logistics with the goal of reducing unavoidable emissions to an absolute minimum. The routes of our service tours are always planned so that unnecessary kilometres are avoided. We further reduce CO 2 emissions through training our drivers in fuel-efficient driving. Based on a feasibility study in 2007, we have deliberately chosen natural gas as an ecologically viable alternative and established a green fleet. We are also currently carrying out our first tests with electric vehicles. Distinguished. All of our CWS cotton towel dispensers have been awarded with the Blue Angel RAL-UZ 77 for their sustainable system. Products with this seal are considered to be innovations low in waste and causing minimal water pollution. Our international branches in Germany, Belgium, the Netherlands, Luxembourg, Ireland, Italy and Switzerland have all received the Blue Angel. Of course, we also offer certified quality in our boco work garments made of high quality material in accordance with the Öko-Tex Standard 100. Every CWS cotton towel roll can be used to dry your hands up to 15,000 times using sustainable processing, the most modern hygiene technology, optimal use of energy, and with minimised C0 2 emissions. Plus, there is no waste in the washroom at all. * Based on approx. 100 wash cycles of one CWS universal roll wide (approx. 150 portions of clean roll) and the assumption that 2 standard paper towels of medium type and quality are used per hand drying. RZ_SYSN_Imagebroschuere_A4_121216_EN_fuerLitho.indd

5 Print kompensiert Id-Nr. Muster Collection Delivery Sorting Quality Check Washing Drying Repairing Replacement CWS-boco International GmbH Franz-Haniel-Platz Duisburg Specifications subject to change Wortfamilie Basis für gute Kommunikation 11/2012 RZ_SYSN_Imagebroschuere_A4_121216_EN_fuerLitho.indd 12