TEST, EVALUATION & ACCEPTANCE BEST PRACTICE. Executive Summary

Size: px
Start display at page:

Download "TEST, EVALUATION & ACCEPTANCE BEST PRACTICE. Executive Summary"

Transcription

1 WHITE PAPER: TEST, EVALUATION & ACCEPTANCE BEST PRACTICE BMT s experience of UOR Capability Delivery Executive Summary BMT Defence Services (BMT) has provided support to the UK MoD (primarily DE&S) for the acquisition, and ensuing delivery to theatre, of a number of Land Platform Urgent Operational Requirement (UOR) programmes. We have subsequently identified a number of lessons that can be used in future acquisitions to ensure a robust, thorough, yet still agile systems engineering approach to capability delivery. This white paper discusses BMT s recognised best practice relating to the test, evaluation and acceptance process and how our lessons learnt from UOR programmes over the past 3 years can be used to deliver front line capability to tight time and cost parameters, yet still achieve the levels of quality and performance required.

2 WHITE PAPER: TEST, EVALUATION & ACCEPTANCE BEST PRACTICE Contents Page Executive Summary Contents Introduction Aim Definitions Background Requirements and Acceptance Management Requirements Background Requirements and Acceptance Strategy Integrated Test, Evaluation and Acceptance ITEA Principles ITEA Process Plan the Approach Define Verification & Validation Criteria Determine the Evidence Needs (Detailed Trials and Tests Planning) Detail the ITEAP ITEAP Structure Stakeholders and Working Groups Linkage of Requirements Management to Acceptance VVRM ITEAP Schedule Collect Evidence (Execute ITEAP) Factory Acceptance Tests Scenario Base Acceptance Evaluate and Recommend (Evidence Management) Acceptance Declaration Sub-System Contractual Acceptance System Acceptance Capability Acceptance Summary Conclusion Case Studies Project TALISMAN Explosive Line Charge Soldier Short Gap Crossing MoD Projects

3 INTRODUCTION Although much needs improvement in the planning and delivery of longer term requirements, it is notable, and to the DE&S s great credit, that the equipment acquisition system works best when needs are greatest. The UOR process, which is designed to provide battle-winning equipment at short notice to current operations, appears able to deliver better trade-offs between performance, cost and time in the interests of ensuring that, by and large, the front line receives the right kit at the right time. Bernard Gray - Review of Acquisition for the Secretary of State for Defence, 2009 Aim This white paper discusses the lessons that BMT Defence Services (BMT) has learnt managing test, evaluation and acceptance, in support of DE&S, to deliver Land Platform Urgent Operational Requirement (UOR) capability to demanding timescales. The aim of this paper is to enable the reader to use this experience in applying test and evaluation best practice to any future programme or project. Definitions Test - A controlled event designed to measure the performance of an entity in controlled circumstances (typically stimulus / load and environment) 1. Evaluation - The formal analysis of existing information or test results in order to inform an acceptance decision or the action of determining the overall worth of a solution and how that worth might be increased, on balance, across the properties of effectiveness, cost, time and achievability 1. Acceptance - A process, under the control of the Sponsor as the Acceptance Authority, confirming that the user s needs for military capability have been met by the systems supplied 1. Integrated Test, Evaluation and Acceptance (ITEA) - Confirms that the supplied solution meets the user s needs. It is also a method of identifying and managing technical and operational risks and hence time and cost throughout the programme 1. Background As the primary intention for all new programmes is to develop and release into service a system or capability that will meet a specified need and be accepted by its intended user, it is necessary to understand why the Testing and Evaluation (T&E) of a developing system is important and how these activities support the systems engineering lifecycle (shown in Figure 1). 1 Definition from Ministry of Defence AOF Glossary three

4 T&E occurs throughout a number of stages of the lifecycle from initial requirements, leading towards acceptance, into service and sustained through the life of the project (re-activated for upgrade and modification programmes). These stages include: Development of the concept and the associated requirement sets; Down-selection of competing systems; Contract Acceptance, through verification of system requirements; Validation of user requirements, especially the Key User Requirements (KURs) detailed in the Business Case; Characterisation and optimisation of interoperability with other systems. Figure 1: The Systems Engineering Lifecycle showing the link between requirements and T&E activity. Although this approach has worked well in the past for the more lengthy duration Equipment Programmes, UOR programmes have become increasingly technically complex in order to deal with a constantly evolving threat or changing operational environment and require a robust, yet agile, T&E process. These activities therefore need careful, hands-on management if the pace of the UOR programme is to be sustained. four

5 BMT has previously described a streamlined approach to acquisition in its FAST Acquisition White Paper 2, summarised in the next 3 paragraphs, which aligns to the MoD recommended guidance for test, evaluation and acceptance due to its iterative nature, improved configuration and continuous cycle of feedback. The Systems Engineering V diagram, pictured in Figure 1, forms the basis of the Concept, Assessment, Demonstration, Manufacture, In-Service, Disposal (CADMID) cycle upon which the Acquisition Operational Framework (AOF) is securely grounded. If the AOF itself is to be streamlined for UOR delivery then it follows that the methodology, or technique, on which it is based should be further analysed. Figure 2 shows a modified version of the V diagram; now termed the O diagram. The left hand side of the V has been straightened to show a more rapid progression through the requirements specification. This occurs through the utilisation and concurrency of consultancy activities to produce an agreed architecture and robust requirements to which industry can Design, Manufacture/Modify, and Test. This is in contrast to the original V model in which a waterfall approach is taken from the User Requirements, through the System Requirements and then on to the Architecture design in a sequential, and therefore more time-consuming, procedure. Review Project start In service Stakeholder contributions Architecture Analysis Comparison Decision Action Requirements Optioneering Trials - validation Trials - verification Factory Test Design Unit Test Manufacture Figure 2: The Systems Engineering O Diagram An adaptation of the V Diagram providing a more agile approach 2 Published in RUSI Defence Analysis, February five

6 The continual review process in the design, manufacture and test phases ensures that issues can be identified early and resolved with stakeholder input. Once the system has been delivered by industry, its acceptance is made easier by the presence of robust and testable requirements against which it can be assessed. A highly important factor with this approach is the feedback loop forming the completed O. This enables feedback on the fielded capability s performance to be provided to inform the equipment programme and for subsequent planning of modifications to enable uplift from the originally delivered 80% capability. BMT believes that it is possible to combine MoD guidance with the lessons learnt through BMT s development of this FAST process and their experience of test, evaluation and acceptance activities to determine a best practice approach which can be applied to future projects, increasing project success and reducing the costs associated with such activities. This paper does not cover the requirements scoping elicitation, prioritisation and agreement processes, but focuses on the strategy for requirements management, leading into the strategy needed to manage successful completion of the capability acceptance. Figure 3 (below) has been included to provide an overview of the documentation set required to successfully follow the recommended acceptance process. The detail behind this diagram is explained throughout the remainder of this paper. It is worth noting however, that the documents displayed in green are supporting documents which are developed throughout other stages of the project. six

7 Business Case Key User Requirements Requirements and Acceptance Management Plan User Requirements Document Master Data and Assumptions List RAMP (Acceptance Strategy) System Requirements Document Stakeholder Responsibility Matrix Relationship Between ITEAP and CIP GFX Plan Integrated Test, Evaluation and Acceptance Plan Capability Integration Plan TEST Team Master Schedule Asset & Contract Delivery Schedules Trials Administration Orders Trials Directive Plans Existing Trials Data Verification and Validation Requirements Matrix ITEA Schedule First Impressions Report Test/Trials Report Exception Report Other DLoD Reports Safety Case Capability Acceptance Report Figure 3: Documentation Set Overview seven

8 Requirements and Acceptance Management Requirements background For any Project, the Business Case will state the KURs reflecting the capability, services and performance that the Sponsor expects of the delivered system. As far as is possible, no constraints should be placed on the engineering solution, although constraints relating to systems of systems considerations may be necessary to ensure interoperability with other systems. Approaches to fulfilling the capability using candidate Military Off The Shelf (MOTS) system solutions and Government Furnished Equipment (GFE) components should also be considered. For more complex programmes, a User Requirements Document (URD) may be developed from the KURs, which can be extremely valuable for developing the requirements for the non-equipment capability (non-ec) Defence Lines of Development (DLoD). Responsibility for non-ec DLoD planning is delegated to DLoD owners, their remit being to plan & manage fulfilment of the particular DLoD requirements. The DLoD owners are expected to report evidence of satisfaction of the non-ec DLoDs as part of the overall capability acceptance case. The System Requirements Document (SRD), derived from the KURs or URD, identifies the engineering constraints and targets that the user has decided to place on the assets and equipment. The System Requirements will be used as the basis for acquisition of the solution, against which the supplied capability will be verified. Where possible a Prime Contractor will be responsible for supplying the integrated solution to meet the SRD. Sometimes this is not the case and DE&S takes on the role of system integrator with sub-systems procured by DE&S from different suppliers. These sub-systems should be specified against a subset of the SRD; it is important that the Measures of Performance (MoPs) for each subsystem requirement refer to the contribution that the supplier is expected to make rather than the performance of the overall system. This will avoid ambiguity, discussion and delay when it comes to sub-system acceptance. The balance of the overall performance may be due to another sub-system or due to an item of GFE. Requirements and Acceptance Strategy Integrated Test, Evaluation and Acceptance (ITEA) is a way of progressively confirming that the Users needs have been met by the developed solution and that each of the DLoDs combine effectively to deliver the capability. It also provides a defined method of identifying and managing the technical and operational risks related to the project. However, evidence against a set of acceptance criteria needs to be gathered to determine that this is the case so that approval can be gained from the Sponsor (acting as Acceptance Authority) and Stakeholders from the relevant Capability Integration Working Group (CIWG), responsible for the range of DLoDs, before the system will be accepted into service. For this reason, it is important for each requirement to be explicit, atomic, quantified and testable. eight

9 Explicit requirements reduce the possibility that the supplier has misinterpreted what has been asked for and ensures that the recipient is able to identify that what has been delivered meets the identified need. Quantified requirements allow the performance to be established against the identified need and, by being testable, it is possible to reach a consensus among Stakeholders that the requirement has been met rather than being a purely subjective opinion. Each requirement should therefore have at least one testable characteristic with traceability demonstrated between the requirements and the gathered acceptance evidence. The requirements and acceptance strategy for any project is typically based upon the DE&S AOF recommended systems engineering V process model. As the outline of the requirements and acceptance process, shown in Figure 4 below, indicates, the testing, evaluation and acceptance of a system needs to be considered very early on in the project lifecycle and continue throughout its development. In particular, the strategy for acceptance should be defined as early as Project Initiation and captured within the Requirements and Acceptance Management Plan (RAMP) 3. The strategy contained within the RAMP defines the process and management of the acceptance activities and outlines the principal goals for the capability acquisition. These goals can then inform the development of the validation criteria in the URD and the verification criteria in the SRD. Capability Need Capability User Requirements Satisfies System Requirements Evidence Satisfies Suppliers Design Validate using Evidence & CIWG agreement Verify results against Satisfaction Criteria using Evidence & WG decision Supplier Design Evidence & Certifications Characterisation (Operational) Trials & Tests Indicative Contractual Boundary System Trials & Testing Sub-Systems Trials & Testing Manufacture System ITEA Preparation & Start-up Test & Trials Initiation Test & Trials Management Test & Trials Completion Sub-System FATs System Acceptance ITEA Timeline Capability Acceptance Figure 4: Requirements and Acceptance Process Linking acceptance activity to requirements definition at the earliest opportunity in a project s lifecycle 3 Additional information regarding the content and structure of the RAMP can be found within the AOF. nine

10 INTEGRATED TEST, EVALUATION and Acceptance ITEA Principles The key principles of ITEA revolve around early engagement of Stakeholders across all DLoDs in order to determine that a full understanding of all evidence collection requirements has been obtained, and that the most effective method of evidence collection can be determined. ITEA also provides an opportunity to determine any dependencies in testing and evaluation activities so that these can be effectively managed throughout the lifecycle. The use of a Combined Test Team (CTT) to collect both developmental and operational evidence may help to ensure that a cost effective and timely delivery of acceptance evidence is achieved. Whenever possible, a requirement will only be tested once and as early in the programme as possible, with the objective being to minimise the time and cost of live trials, and reduce the dependence on critical resources such as MoD trial facilities which are, at present, in heavy demand. However, a balance must be struck between the cost of reducing uncertainty and the risks associated with full test coverage. Experience has shown that careful planning can usually mean that the testing of several requirements can be carried out simultaneously and that risk can be reduced by integrating operational evaluation and test activities. Applying a progressive and risk-based approach to evidence collection will not only assist in determining the most important elements of testing and evaluation, and therefore which activities may need additional effort, but also ensures that suitably representative test methods are used throughout development rather than left until critical stages where remedial action may be unfeasible. Regression testing may also be required in some circumstances. The implementation of an ITEA approach can lead to a number of benefits being realised, including the development of an agreed approach to the collection and evaluation of evidence covering all requirements, all DLoDs and relevant to all Stakeholders, and the ability to determine a clear understanding of the time, cost and risks associated with the test, evaluation and acceptance activities. This approach aims to reduce duplicated effort and make the most efficient use of available test resources by: Identifying the tests that most effectively measure capability and performance; Planning the tests to make efficient use of all resources by testing the right aspects at the right time; Identifying the need to demonstrate the test; Running the tests, recording all of the relevant data and, where possible, testing once but using the data many times with a focus on optimising the test programme and preventing unnecessary testing through early identification of the evidence required for acceptance; Identifying and managing technical and operational risks. ten

11 The overarching details of the test, evaluation and acceptance process for a project should be contained within a consolidated Integrated Test, Evaluation and Acceptance Plan (ITEAP) as this can be used as a single reference point for all ITEA plans, processes and activities and reduces the need for duplication of information within a number of related documents. Although the ITEAP is primarily a documented plan, it also includes a Verification and Validation Requirements Matrix (VVRM) and an ITEA Schedule as explained in the following sections of this paper, and should contain references to other documentation which may be relevant, such as detailed test plans. This ensures that any relevant required information is always up to date as only one plan needs to be modified throughout system development. The AOF suggests following a seven stage process to ITEA, shown in Figure 5 below. However, it is worth noting that experience has shown that to get the full benefit of this process, it should be carried out incrementally and not as a series of independent steps. This iterative process ensures that the acceptance methods and activities are constantly reviewed as the project develops and will remain relevant and feasible throughout development, leading to the successful acceptance of the system. Plan the Approach Acceptance Declaration Define V&V Criteria Evaluate and Recommend Determine the Evidence Needs Collect Evidence Detail the ITEAP Figure 5: ITEA Process eleven

12 ITEA PROCESS Plan the Approach As mentioned above, the approach to acceptance, which outlines the capability acquisition goals, should be considered during Project Initiation and detailed within the RAMP. A thorough strategy will ensure that Stakeholder expectations are managed from the outset and confidence is gained in the approach to be taken. Planning the approach in such a way was one of the key factors in BMT winning the contract to provide acceptance support to the TALISMAN Project 4. The acceptance strategy should answer a number of questions relating to the plans for the acceptance activities, primarily: Who will carry out the process of Acceptance, and what contractual mechanism will be used to enable this? Has the scope and type of the evidence to be collected been agreed with key Stakeholders, and confirmed with relevant technical experts as sufficient? When will the testing be completed, and will this be representative of the final product? Will all products be tested, or will this be limited to a percentage of products or factory tests of component performance? How will pass/fail criteria be established as part of any test plan, and how will successful testing be planned and scheduled to inform the acceptance process? The strategy must consider any assumptions made in the project Master Data and Assumptions List (MDAL) and as a minimum, define the following aspects of the project: The Acceptance Authority, DLoD Owners and Stakeholder roles and responsibilities; Initial Operating Capability (IOC); System Acceptance; The contribution of other Lines of Development; The relationship between the ITEAP and the Capability Integration Plan (CIP); Any interdependencies; Third party generation of evidence (such as suppliers or agencies); The responsibility for installation and integration testing; Test policy implications including the use of ranges, simulation and responsibility for test facility validation; Technical issues such as design certification; Arrangements for UORs and any associated risks; Any multinational funding arrangements; Access and security of acceptance evidence, and The risk management approach. 4 Project TALISMAN is a complex Route Proving and Clearance project. Please see Case Studies for more information. twelve

13 A key lesson learnt during the support to the TALISMAN project was that whilst it is important to plan the approach to ITEA as thoroughly as possible, it is also necessary to ensure that this approach is flexible should any project changes arise. For example, ideally, acceptance activities should not be planned so tightly that there is a risk of delay to the entire project should one area be delayed. Any flexibility that can be built into the plan will reduce the need for constant rescheduling of activities should delays arise. Where risks such as this become apparent during the planning stages, they must be highlighted and managed accordingly. Consideration should also be given to early testing of some system components as a method of risk reduction although it is recommended that Technology Readiness Level (TRL) Assessments are used to determine the feasibility of such testing. Define Verification & Validation Criteria The mechanism for acceptance of the system and its constituent sub-systems will be Verification and Validation (V&V) of the solution against the agreed SRD and URD respectively. Verification determines that the system which has been developed meets the requirements specified within the SRD i.e. that the system was built correctly. Validation determines that the system which has been developed meets the needs of the user as specified in the URD that the system is the correct solution for the user (that the correct system was built). The tracing between the Requirements sets and their fulfilment through the acceptance process is shown in Figure 6 below. Plan the Approach Validates Trials & Test Results Operational (Characterisation) Trials Satisfies/ Validates VVRM Plan the Approach m o p s Verifies Satisifed By Trials & Test Results GFE Information MOTS Sub-System Information System Acceptance Trials & Tests Supplier Evidence (References) Figure 6: Traceability from Requirements to Acceptance thirteen

14 In order to gain acceptance from the Stakeholders, the requirements process will have to obtain suitable evidence to prove that the requirements suitably meet the needs. All V&V activity will need to be planned to cover the entirety of the project s requirement set to ensure that a full acceptance case is made. This evidence collection will typically be achieved through a series of trials, testing, and inspection of the supplied design solution, with proposed methods for V&V developed in line with the documented acceptance strategy as the User and System Requirements are matured. A number of methods can be used for V&V activities (listed below) and the most appropriate method should be determined based upon the requirement to be tested. These activities can range from visual inspections, to simulations, to live trials, although it is worth noting that more than one method may be necessary to fully test a requirement. Additionally, in the case of UORs, full trials may not always be possible and in these cases adapted test methods may be required although details of the reasons behind this should be specified within the ITEAP. The International Council on Systems Engineering (INCOSE) Systems Engineering Handbook provides details of the Inspection, Demonstration, Analysis, Test (IDAT) Structure which may be a beneficial reference during system verification. Standard Verification methods: Design Review; Supplier Test; Supplier Analysis; Certification; Independent Test; Independent Analysis; Service Trial TFT/TLT; Service Trial OFT; In-Service Support Evaluation. Standard Validation methods: Factory Test & Evaluation; System Integration Test & Evaluation; Technical Field Trials; Operational Field Trials; In-Service Support Evaluation. fourteen

15 It is possible and recommended that progressive verification is carried out throughout the development of the system and that evidence gathered builds on existing evidence which may have already been gathered and evaluated as this provides the customer with early and increasing confidence of the performance of the system and provides a method for managing expectations. BMT applied this approach for the acceptance activities during the TALISMAN project although this was, in part, forced due to programme delays. In this case, an acceptance review was held around the time of the critical design review to check that the anticipated performance of the system of systems would meet the high level requirements. Determine the Evidence Needs (Detailed Trials and Tests Planning) To determine the level of evidence required for acceptance, it is important to understand the need for the evidence as well as ensuring that the correct evidence is being gathered, and considering the risks and benefits associated with collecting or not collecting it. To ensure that all aspects have been given an appropriate level of detail throughout the collection of evidence, the following steps as described in the T&E process should be conducted: Identify the evidence gaps across all requirements, whether equipment related or not; Identify, agree and endorse the level of evidence required for all requirements; Identify and review existing evidence, including the consideration of evidence that may not appear to be directly applicable; Identify remaining evidence gaps; Risk assessment of the need for evidence; Identify appropriate method for collecting evidence still required; Produce the necessary trials schedule; Conduct the trials; Evaluate the evidence against the acceptance criteria. As this process is followed, the VVRM should be populated with the evidence requirements, the evidence as it is gathered and finally the acceptance arguments which will then lead to a fully populated acceptance case. A number of factors may influence the methods used for evidence collection, including whether there is a need to conduct the activity in a controlled environment. The following are examples of possible influencing factors which should be considered: Where the capability will be deployed; Safety and security; The need and feasibility for testing in a realistic environment; The use of simulated environments; The maturity of the system being tested; fifteen

16 The use of destructive or non-destructive testing; System interfaces and availability; Availability of and confidence in a suitable test capability; Legal and regulatory requirements; Test duration and relationship to the critical path; Test cost; Whether probability is an issue. In addition to the type of evidence collection required, the use of certain test facilities is mandated or advised by the MoD, including the Land Systems Reference Centre (LSRC) for land digitisation integration in accordance with JSP 602. The Defence Test and Evaluation Strategy 2008 also mandates that MoD users of T&E are required to use centrally-managed facilities unless a compelling Business Case can be made for an alternative facility. The latest guidance should be obtained from the Trials, Evaluation Services and Targets (TEST) Team during the early stages of planning. The AOF recommends that the TEST Team s Test and Evaluation Master Catalogue should be used to identify alternative T&E capabilities should these be required. Ranges and Test and Reference Facilities (T&RF) should be capable of emulating fielded systems and real world conditions and can provide the following benefits: Cost savings against the expense of proving systems in the field; Avoidance of interference with operational activities; Contextual proving of systems before they are fielded; Safe and secure stressing of a system under test beyond limits experienced in peacetime operations; Staged release of acquisition capability into service. Most Land projects will follow current MoD policy of using the British Army Trials Development Units (TDUs) for the ITEA tests and trials although additional manpower requirements over and above that which the TDUs can supply, such as Combat Medics for live firings, need to be considered. Early liaison with the Trials Planning Office (TPO) for Regular Army Assistance to Trials (RAAT) troops is therefore essential. There may also be a requirement for additional Army assets during the testing and trials activities and the management of the availability of these assets should occur as part of the detailed planning for each trial. Any elements of testing which require the use of human beings must now also consider the ethical aspects of the test in question. A statement which determines the ethical aspects of the programme must be included within the ITEAP as mandated by JSP 536 (Ethical Conduct and Scrutiny in MoD Research Involving Human Participants). In order to ensure their availability and to determine that they can be configured as required, potential trials facilities should be identified and planned as early as possible. In particular, early planning is required for supporting roles, operational trials, calibration and simulation and model validation. sixteen

17 ITEA trials & testing activities need to be planned in detail using Trial Directive Plans and Trial Administration Orders (TAO) which include a detailed description of the planned test stages that will be applied for the project. Working Group (WG) involvement, through planned meetings, will provide advice on the scope of the testing and will enable the trial facilitator (or otherwise agreed agency) to formulate the technical Trials Plan or Directive. Each Trial Directive will contain the detailed technical planning & scheduling for the trial, and will provide strong guidance on the scope of work for the agency(ies) undertaking the testing. Local detailed test plans and schedules are dependent on: Source and scope of test requirements; Test supplier and contractual agreement; Test items and resources (critical if more than one stakeholder group is involved); Test agency s facilities; GFX needs. This plan will be issued to Stakeholders in advance, in conjunction with a TAO. The TAO deals with the organisational issues and non-technical planning of the test/trial including safety, resources, assets and guidance to the agency on deliverable outputs. As a minimum, it should address the following issues: Introduction/trials objective; Safety; List of test assets, prerequisites and GFE arrangements; Special conditions; List of agencies involved in testing and the coordination authority; Trial location(s); Special accommodation arrangements; Trial programme & schedule; Logistics, transport & vehicle drivers; Personnel list including contacts for errors, omissions and disruption to programme; Contractual conditions; List of reports & other deliverables. Proposed programmes should be developed in discussion with the Sponsor, DLoD Owners, Prime Contractor and other project Stakeholders with the responsibilities for planning, conducting, evaluating and reporting on T&E being agreed between them. These responsibilities and their agreement must then be captured in the ITEAP, appropriate contractual documents and Internal Business Agreements (IBA). In most cases, the aim of a trial will be to provide the Project Manager (PM), via the trial sponsor, with formal evidence of testing of the equipment against a sponsor-supplied set of requirements. The requirement list will form the trial agency s scope of work and will include MoPs or satisfaction criteria for each requirement. The trial agency s response must address the results of testing against each requirement. seventeen

18 It is the responsibility of the test agency to ensure that any draft Test Directives are agreed in advance of the test/trial and to ensure that the trial technical aims, methods and collection of results are sound, achievable within the trial schedule and conducted in a safe manner. However, the level of effort required for successful trials & testing activities can place a heavy load on project staff for any trials for which the Prime Contractor is not responsible. This is an area where specialist contractor support may prove invaluable such as that provided by BMT for the TALISMAN project. For the ITEAP master scheduling, testing and trials booking dates must be secured with Stakeholders as far in advance as possible, particularly those agencies who already have busy schedules with MoD UOR projects. In BMT s experience, it is also important to reschedule activities as soon as possible should programme delays affect the trials schedule as this will ensure that facilities can be used by other programmes if required. The detailed Test/Trials planning will amplify and expand on the initial master ITEAP planning to provide a tactical level of detail. Figure 7 below illustrates the process. Equipment PM/ Project Officer Working Group Test / Trial Facilitator Provide Subject Requirements Information Collate & Supply Information Pre-requisites Agree Scope of Trial Formulate & Issue Trial Plan (Technical) Organise Assets & Resources Issue Trial Admin Order Provide Advice on Fulfilment of Requirements Execute Trial Plan & Produce Trial Report Record & Communicate Acceptance Verification Figure 7: Test & Trials Planning eighteen

19 Detail the ITEAP The ITEAP details the Project Team s plan for achieving acceptance of the required capability, specifying and executing the defined acceptance strategy against the planned project schedule. This includes assigning responsibilities for test activities, determining any required customer supplier agreements and monitoring the progress of acceptance throughout the development of the system. It is therefore important that the ITEAP is maintained as a living document which is tailored to the needs of the project throughout its life. The ITEAP will also cover those aspects of T&E that are required to be conducted to inform other processes such as the development of training and definition of safe operating environments. The AOF suggests that the ITEAP should be initially drafted and then developed in an iterative manner as the project progresses so that early scoping activities can be carried out and a better understanding of the required acceptance activities can be obtained. Experience has shown that applying an iterative process as suggested can produce effective and complete ITEAPs which provide a suitable level of detail to which acceptance activities can be carried out. An eight stage process is recommended, as shown in Figure 8 below, to ensure that all elements of the system are considered and planned appropriately. Identify Sources of Need for T&E Optimise the ITEAP and Obtain Stakeholder Endorsement Develop Information Processes Document and Cross-Reference in Project Documentation THE EIGHT STAGE ITEAP Scope Outline T&E Requirements Assess Achievability Perform Risk Assessment Consolidate Tests to Form ITEAP, ITEA Schedule and VVRM Figure 8: ITEAP Development Process nineteen

20 In developing the ITEAP, it is important to firstly identify the sources of need, considering what is required for not only V&V of the requirements but for also determining what is required for design certification, technology readiness, contract acceptance and to meet safety and environmental needs. The outline T&E activities can then be scoped for each of the identified sources of need including the development of individual test cases, detailed costs, priorities, responsibilities and dependencies as required. Consideration should be given to the resources required to conduct T&E activities including manpower, facilities, and the use of shared working environments, existing qualification data and Government Furnished Assets (GFX). As the URD and SRD start to evolve, these requirements should be reviewed to ensure their continuing appropriateness and thought given to the impact which activities may have on any related asset or contract delivery schedules. In order to manage the cost associated with ITEA activities, a balance should be obtained between the costs of reducing uncertainty and the level of risk reduction possible with full test coverage. ITEA management is a complex task which requires a combination of specialist knowledge, experience and judgement and in order to be successful, Stakeholders and SMEs should be engaged early on to ensure that significant issues are not overlooked. These may include the following, for example: User; TPO; Trials Organisations; The Independent Technical Evaluator (ITE); Defence Ordnance Safety Group (DOSG); ISS Network Technical Authority (NTA); DLoD Owners; Internal Stakeholders; Contractors. Following this scoping activity, it is important to assess the achievability of the T&E activities. This assessment must include the assessment of the estimated cost against budget, schedule to critical path milestones and the demand for resources against their availability. Any issues should be highlighted as specified within the project risk management documentation. Although the Sponsor typically owns the ITEAP, it is common for it to be managed within the project team by the Requirements Manager or an Acceptance Manager. The Requirements Manager manages and processes inputs and evidence from the relevant DLoD owners to ensure the capability can be achieved and escalates issues to the Sponsor through the Programme Board for resolution if required. To relieve some of the workload of the Project Manager and Requirements Manager, ITEA Management is another area where specialist contractor support may be of great benefit. BMT have experience in carrying out this role for a number of projects, including for each of the projects discussed in the Case Studies section of this paper. twenty

21 Additionally, a risk and opportunity process should be defined in the ITEAP to provide Stakeholders with a means of raising new risks and opportunities and a risk assessment carried out, including risks which arise due to assumptions made. The following should be considered as a minimum: Non-availability of test articles and facility on the day of test; Failure of (integration) tests; Consequent collapse of project management plan. Possible mitigation actions should be identified which may be implemented if required. It is therefore recommended that: The uncertainty of cost and schedule estimates are quantified; Best practise is used, across MoD and Industry, to build the ITEA schedule; The implications of schedule uncertainty on resource availability are considered; The use of operational SMEs is maximised at the design stages; SMEs are involved and in the early stages of ITEA, and that; There is sufficient use of incremental verification to ensure there are no surprises at completion of manufacture. Where Government Furnished Assets (GFA) are involved it is important that the financial implications are understood by both the supplier and MoD as dependence on GFA is a risk that needs to be managed. Once these initial stages have been carried out, it is possible to consolidate the T&E activities and document them within the ITEAP, ITEA schedule and VVRM. Details of the content of each of these elements can be found below. It is important to maintain links between the tests which are to be completed and the requirements which they will satisfy to ensure traceability throughout. This traceability will be important as the V&V activities progress and evidence is gathered of the systems compliance with requirements. BMT s experience in this area has, on occasion, identified unnecessary testing which had been included simply because the test agency had always done it. By removing these additional tests, the workload and cost of test activities can be reduced, without affecting the overall integrity or capability of the equipment being tested. A number of steps can be taken to ensure the robustness of the ITEAP, including: Refinement of the dependencies and sequencing to resolve bottlenecks including updates to the project master schedule as required; Identification of which body will be required to evaluate evidence, and when; Development of the plan to include all sources of test and contributing organisations; Explicit definition of accountabilities and liabilities; Checking whether the ITEAP protects any relevant Intellectual Property Rights (IPR) in test results and whether there will be any problems with accounting, liability and insurance where assets are loaned across organisation boundaries; Checking to ensure that each required facility can operate at the required security level. twenty one

22 To prevent duplication of effort and ensure that the most up to date information is available, the ITEAP should document and cross-reference the Stakeholder Responsibility Matrix (SRM), GFX Plan and Asset and Contract Delivery Schedules as appropriate. It is however recommended that when referring to another document, an overview of the content being discussed is given in the referring document. It is important to develop formal processes and procedures regarding the management of test and evaluation activities which cross organisational boundaries including the collation and evaluation of V&V evidence, the management of disputes, test facilities and GFX, and integration and interoperability testing. These processes must include the incorporation of the non-ec DLoDs into validation testing and might cover areas such as: The verification of individual DLoDs; The collation and management of evidence; The evaluation of evidence, and the conduct of acceptance decision-making; The management of disputes, provisos, and remedial action; The management of test articles; The management of test facilities and availability problems; The management of GFX and availability problems; Installation and test; Integration and interoperability testing; The Test, Evaluation and Acceptance of UORs. Finally, the ITEAP can be optimised and stakeholder endorsement obtained. This should include regulatory Stakeholders such as: Quality Assurance; Air and Sea worthiness if appropriate; Safety; Environment; Security. Any conclusions drawn in the achievability and risk assessment stages should be reflected in the ITEAP. This can then be baselined and published, along with the ITEA Schedule, and maintained in line with project configuration control processes. The SRM, Asset and Contract Delivery Schedules and other dependent plans should also remain aligned with the ITEAP and ITEA Schedule. A copy of each project s ITEAP needs to be logged with the TEST Team who manage the UK Test and Evaluation capability portfolio and hold responsibility for managing the future T&E capability requirements on behalf of Cap JTES. twenty two

23 ITEAP STRUCTURE Although the above section details the processes which are recommended for developing an ITEAP, it is important to structure the document, as with all project documents, in a way which promotes readability. It is suggested that the structure determined by the AOF is used where possible to maintain consistency between projects. This structure is as shown in Figure 9 below with additional detail on selected areas provided in the following sections: ITEAP Strategic Context & ITEA Objectives ITEA Stakeholders & Organisation Test & Evaluation Acceptance Project Interdependences ITEA Resources Risks, Assumptions & LFE ITEA Annexes Military Capability Context Stakeholders Test and Evaluation Strategy Acceptance Strategy Project Strategy Resources ITEA Risks & Opportunities Stakeholder Responsibility Matrix Aim & Objectives Responsibilities T&E Process Acceptance Process Project Plans GFX ITEA Assumptions DLODs and Project Milestones System Description ITEA Organisation Verification & Validation Acceptance Milestones Project Processes LFE ITEA Schedule Requirements Management DLODs and Capability Integration Project ITEA Schedule & Milestones DLOD T&E T&E Schedule Trials Programme Acceptance Organisation Acceptance Criteria VVRM or VVR Management Plan Main ITEA Risks ITEA Assumptions Project Documentation Evaluation of Evidence Verification Methodologies Contractual Elements Evidence Management Contractual Requirements Combined Testing Figure 9: ITEAP Recommended Structure Stakeholders and Working Groups A CIWG will provide the overall assessment of the capability being procured across all the DLoDs to the relevant Capability Lead. BMT has attended a number of CIWGs in support of Manoeuvre Support Team (MST) and Protected Mobility Team (PMT). Usually chaired by a full Colonel with full representation by Stakeholders, a CIWG is an authoritative, dynamic entity with considerable influence over the destiny of a capability. twenty three

24 Stakeholders assigned as DLoD Owners will provide DLoD maturity readiness evidence to the CIWG. The DE&S Project and Requirements Managers (RM) will also contribute evidence, their principle viewpoint being the satisfaction of requirements within the Equipment and Logistic DLoDs, as defined in the SRD and the Integrated Logistical Support Statement of Work (ILS SOW) 5. Specialist WGs/Panels may be formed to deal with specialist Equipment Capability and any other DLoD acceptance assessment issues, and will typically be engaged throughout the test and acceptance phase. Specialist WGs may include some or all of the following: CIWG; ILS WG; Safety and Environment WG (Safety Panel); Electromagnetic Environmental Effects (E3) Working Group. Members may include Defence E3 Authority (DE3A), Dstl, DOSG and 3rd Party trials managers (e.g. Electromagnetic Compatibility (EMC) test establishments). Having chaired the E3WG for a number of projects, BMT has found it to be an invaluable forum for trials planning as well as assessment of evidence. Specific System Requirements may be allocated to a WG when specialist advice is required for verification. It will then be the responsibility of the WG to assess evidence from trials and other sources to determine if each requirement MoP has been fulfilled. This delegation is a very effective way of avoiding bottlenecks in the acceptance process and is a more effective utilisation of Stakeholders valuable time. The Terms of Reference for WG members will typically include: To provide specialist requirement verification advice to the Project within the remit supplied by the WG Chair. All safety issues arising are considered to be within the remit; To recommend any amendments to requirement Verification/Validation Criteria, MoPs and requirement priorities; To provide technical trial planning as input into the ITEAP; To assess and recommend acceptance or rejection of evidence gathered to demonstrate the acceptance of requirements. Other key Stakeholders who may need to be consulted include: The TPO as the point of contact for the allocation of trials tasks to the Land TDUs, and for manpower allocation through RAAT. BMT has regular contact with the team who runs the office, and has experience of completing the TPO Form 1 (Trial Proposal and Tasking Proforma). BMT has worked with 6 of the 7 TDUs over the last 3 years and has found that they are an essential part of the trials and acceptance process. As well as 5 There is often duplication between the ILS SOW and the SRD. In BMT s view the ILS section of the SRD should be restricted to equipment design issues that affect the support solution such as supportability, maintainability, reliability etc rather than ILS processes and deliverables that support the project management of procuring the support solution. twenty four

25 running specific trials to gather acceptance evidence, they can offer invaluable user input to the design process; The TEST team who publish the T&E Catalogue which has been compiled with the co-operation of teams in the Defence community, including the MoD, Industry and academia, and lists the wide range of evaluation capabilities available to the UK; The Test and Evaluation Coordination Cell as part of the TEST team, who compile a Master List of T&E Activities which may be consulted by projects considering the availability of trials facilities; The Arms and Services Directors (ASDs) who are responsible for providing policy, direction and professional advice to their respective Arm or Service and to sustain the delivery of military capability from the Army both now and in the future. One ASD will be appointed as the lead for a new capability, but others may well be involved for specialist areas. BMT has worked successfully with a range of post holders within EinC(A), DRAC and Dinf.; The DE&S Operational Vehicles Office (OVO) who determine priorities for vehicle programmes and will mediate when there may be a programming conflict for trials facilities between different project. Linkage of Requirements Management to Acceptance As mentioned previously, traceability between requirements and acceptance evidence needs to be maintained throughout system development. BMT uses the IBM Rational DOORS requirements database version 9.2 with the KEYPAQ add-on as the principal tool for all requirements and acceptance management. The DOORS /KEYPAQ system allows for electronic links to be created between information to provide traceability and can be used to import and export the requirements set in Microsoft Office document formats so that this method can be used for projects with little or no access to the DOORS software. The following requirement attributes are used in the SRD to provide sufficient information for linkage to acceptance: Measure of Performance: Text and numerical data specifying the required effectiveness or performance envelope of each requirement. The lower Threshold figure indicates the level of performance below which the requirement ceases to provide an acceptable level of benefit. The upper Objective figure indicates the level above which there is no justification, financial or otherwise, for further improvements in performance. There is no need to assign both upper and lower targets to every requirement; Verification Criteria: These attributes list the primary criteria against which it will be demonstrated that the requirement has been met, and the primary methodology to be used to demonstrate achievement of the requirement; Verification Authority: This attribute shows who is responsible for the final decision on whether the requirement criteria are validated/verified against the evidence supplied from acceptance activities. Where specialist advice may be required, for example in twenty five

26 VVRM interpreting evidence, a specialist WG/Panel may be nominated. Although this attribute is not mandated by the AOF, it has proved to be very useful in BMT s experience, especially throughout the TALISMAN project. Test activity, like experimentation and analysis, generates volumes of data and meta-data that must be transformed into information and evaluated to create knowledge and inform acceptance decisions. That data information and knowledge must be consolidated, distributed, used and archived. The VVRM provides a method of tracing the requirements through to the relevant tests and trials which are to be conducted in order to determine whether the system meets the stakeholder needs and should be accepted. There should be references to: User and System Requirements; Evidence and information, including tests and results; Acceptance criteria and recommendations; Responsibilities; Progress and milestones. The VVRM will usually be managed by the Authority, although it is accepted that the Prime Contractor will typically be heavily involved in its completion with respect to the contracted requirements. To ensure completeness, it is important to ensure that the VVRM covers the V&V of any non-contracted requirements as well as the validation of the URD. Typically this will be developed in DOORS or Microsoft Excel, but the key aspects are that the information should be displayed in a table, as this shows the progression of each requirement through the development of the system in an easy to view manner, and that traceability can be demonstrated and maintained between the requirements and the associated information. Traceability management can prove extremely complex and any methods which can be utilised to reduce this are highly recommended. Reference to TRLs and System Readiness Levels (SRLs) may be useful to demonstrate progression of the system. The headings required within the VVRM can vary depending on the project, although it is possible to combine information related to test procedures and their results with the V&V information to minimise duplication of effort. A possible VVRM layout is shown in Table 1 below: UR ID User Requirement SR ID System Requirement Test Procedure Expected Outcome Test Results Responsibility References Table 1: Example VVRM twenty six

27 ITEA SCHEDULE The ITEA Schedule is part of a Project s Master Planning Schedule and shows the expected dates and durations of key project and acceptance activities and milestones, including when resources are required. As with the ITEAP, this schedule shows the pan-dlod activities throughout the lifecycle and will be a living document as, especially during the initial stages of the project, activities are likely to change as the understanding of what is required develops and the possibility for a number of activities to occur concurrently may become apparent. At Initial Gate (IG) the schedule is likely to include a number of aspirations identifying key T&E milestones and the possible resources required rather than specific dates or events. At Main Gate (MG) these dates will be more precise providing a schedule which contractors and DLoD owners can contract/plan against. By this stage, all assets required throughout the life of the programme should have been identified and costed within the ITEAP. The key acceptance stages for a typical Land project are outlined below and should be identified within the ITEA Schedule: Sub-Systems Factory Acceptance Testing; Suppliers Contract Acceptance; System Acceptance; Characterisation (Operational) Trials; Logistics & other non-ec DLoDs Acceptance; Capability Acceptance. The TEST Team maintain a Master Schedule covering the usage of all UK T&E capabilities (covering a period of 20 years) and a catalogue of all UK facilities (MoD and Civilian) which should be consulted when determining the ITEA schedule, as understanding the availability of assets required to conduct activities should enable a more realistic schedule for the acceptance of the project capability into service to be developed. It is recommended that the ITEA Schedule is produced and managed within Microsoft Project with a baseline being created to determine between initial planned activity and the actual dates and durations of the activities being carried out. Collect Evidence (Execute ITEAP) Evidence collection activities occur for all requirements across all DLoDs. Although many of these activities may just require confirmation that a specific activity has taken place and been signed off by the appropriate organisation, Equipment DLoD evidence collection activities, such as tests and trials, tend to be more complex and typically require some sort of Demonstration, Analysis, Test or Inspection. twenty seven

28 Once the ITEAP has been developed, the plan can be executed with trials facilities being booked, tests carried out, evidence collected and results and evidence collated within the VVRM. Tests should be carried out at a number of relevant test points, including design reviews and development milestones, and the progress of DLoDs should be managed and recorded within the ITEAP as the acceptance process progresses. BMT has organised the MoD and independent trials elements of various projects using MoD facilities as recommended by the Subject Matter Expert (SME) Stakeholders, with support from industry test facilities such as MIRA where necessary. When production programmes slip, a lot of effort is required to reschedule trials to meet the delayed programme. It is worth considering contracting this support to the Prime Contractor in an attempt to make them bear the consequences of delivery delays. Following execution of the trials, the agency(ies) test reports will be issued as soon as possible to the PM, whereupon, if necessary, the WG will be consulted regarding their interpretation of the results and whether the requirements have been fulfilled. Below are a number of lessons which have been learnt during the execution of ITEA activities. Factory Acceptance Tests Thorough Factory (or Production) Acceptance Tests (FATs) of every unit will support the supplier s Quality Assurance process prior to delivery to the customer. For a newly developed system, the test documentation to support the FAT will itself need significant development effort. Lessons learnt about FATs include: Production schedules will inevitably be under pressure, but sufficient time needs to be allowed for setting to work and other preparations for acceptance, otherwise these will end up being done as part of testing and cause a lot of disruption. Preparations for acceptance can be included as a check-list in the FAT document; Software functionality testing can be very time-consuming, if every function is to be tested. This only needs to be done when a new release of software needs to be tested, rather than on every production unit. However; testing a subset of the platform s software functionality can be a useful method of testing that interconnecting cables have been correctly installed; Representing the customer, BMT has sat alongside the supplier during early FATs to develop confidence in the supplier s test processes. BMT provided a number of observations on the FAT documentation which the supplier acted on. Once that confidence was established it was possible to limit oversight to inspection of the completed FAT documents with occasional dip-tests ; It will normally be possible for the customer to sign off a significant number of system requirements during a FAT, including software functionality and visual inspection of installations. BMT has regularly represented the customer, calling on the RM or the TDUs for specialist input where necessary; twenty eight

29 The MoD Quality Assurance Representative (QAR) is a key stakeholder in the acceptance process, and it is essential to engage with them when developing the FAT process and documentation. However exhaustive the FAT process and Quality Inspections, DSDA 932 inspections may still pick up some deficiencies; the production schedule should ideally contain contingency for rectification and re-inspection. Scenario Based Acceptance It is always worth considering the value of a systems view and looking at capability evaluation based on realistic scenarios. This means testing the overall system (or system of systems) and capabilities as well as atomic requirement testing at lower equipment or subsystem levels. The scenarios may involve some level of simulation and emulation. This system level testing may reveal previously unknown interactions between supposedly independent functions, which would not be revealed by testing the atomic system requirements. BMT helped to gather a great deal of TALISMAN acceptance evidence during Exercise Comanche Charge run by EinC(A) and Royal Engineers Trials and Development Unit (RETDU) in Jordan in Autumn Although a unit level training exercise for the TALISMAN squadron that was about to deploy the capability to theatre, the acceptance activities covered most of the DLoDs and included: Acceptance testing on a number of vehicles prior to handover to the squadron due to lack of time in UK prior to shipping; Sign-off of about half the functional requirements by RETDU, in representative light levels, dust and heat. One component of the TALISMAN capability, the High Mobility Engineering Excavator (HMEE), performed exceptionally well, transforming previously negative impressions formed during trials in the UK in unrepresentative conditions; Feedback on maintainability by the Royal Electrical and Mechanical Engineers (REME) unit in support; Interoperability testing that was not possible in UK revealing a significant problem. BMT was tasked to organise an investigation back in the UK, co-ordinating a number of SMEs and test facilities; this identified quick fixes that could be implemented in time for the theatre deployment; Assessment of the effectiveness of concepts and doctrine embodied in the TTPs used by the squadron; Assessment of the TALISMAN organisation and manning; Assessment of the individual and unit level training developed for TALISMAN; DOSG testing and clearance for smoke-dischargers. twenty nine

30 Figures 10 and 11 - Exercise Comanche Charge Evaluate and Recommend (Evidence Management) The management of evidence throughout the acceptance process is another iterative process which should be applied and reviewed throughout the development of the system. The acceptance evidence should be built up within the VVRM and results from tests and trials assessed by appropriate Stakeholders and SMEs, with compliance statements recorded as appropriate. As mentioned previously, the progress of DLoDs should be maintained within the ITEAP and ITEA Schedule with any issues highlighted as they arise, including the need for further evidence collection. A number of trials reports may be beneficial to aid evidence management including: First Impressions Report (FIR); Test / Trial Report; Exception Report; Other DLoD Reports. Following the assessment of these results, a period of evidence evaluation needs to be carried out. This needs to be scheduled into the ITEA schedule early on in the project as there is often a need for several different agencies/stakeholders to review the same evidence. Sufficient time must be allocated for this to happen and for the production of the appropriate reports. Where there is a non-compliance, the report must clearly identify the gap between the achieved performance and the performance required, the impact of the non-compliance on system performance, and any remedial action required. Agreement should be sought from Stakeholders and alternative options discussed where agreement is not possible. These options may include: Re-design; Quality investigation; Modification; Trade off; Re-trial or re-plan. thirty

31 System failures, component failures, operability issues, maintainability issues, reliability issues and safety concerns are all examples of incidents that may be identified during acceptance activities. It is important they are captured as early as possible, sentenced appropriately and action taken. BMT has supported full incident sentencing using codes in accordance with Def Stan 00-42, and also has developed a simpler process that is more appropriate to the timescales of a UOR. For more information on this process, please contact BMT using the contact details at the end of this paper. BMT has often found that the user or tester will identify potential design improvements that are outside the scope of the endorsed requirements. These should still be logged as incidents but may be sentenced as Capability Improvements that can be addressed if funds allow, or in a future capability increment. The pace of a UOR programme means that trials and testing may reveal some endorsed requirements that cannot be met. Some form of concession or requirement trade will need to be sought at the appropriate level, supported by an impact statement and proposed way ahead. Acceptance Declaration At each of the key milestones throughout the project, a recommendation should be made to the Acceptance Authority. These milestones shall include: Contract Acceptance; Systems Acceptance; In-Service Date (ISD); Initial Operating Capability (IOC); Full Operating Capability (FOC); Any agreed Equipment Delivery Dates (EDDs). Sub-System Contractual Acceptance Acceptance for sub-systems will be achieved when compliance has been demonstrated by the suppliers through providing performance evidence against the subset of System Requirements, using a VVRM, and depends upon the completion of all sub-system integration test and trials activities. The VVRM will be generated by the Project Manager from the System Requirements set and supplied to the supplier in either DOORS or spreadsheet format. Sub-system suppliers will provide the requirements compliancy, performance and references to evidence for each sub-system requirement listed with the completed VVRM to the PM. thirty one

32 System Acceptance Final System Acceptance for the System is achieved when compliance has been demonstrated, with evidence, against all the individual requirements of the SRD. The DOORS database will have been populated with all the information necessary to ascertain the status of each system requirement, and will be used to generate reports listing the test and trials achieved with summary results. The PM or RM should retain a pack of acceptance evidence as an electronic folder. This can be managed by BMT on their behalf if required, and will contain electronic copies of reports and other evidence documents that are referred to within the DOORS requirements set as requirements satisfaction evidence. Capability Acceptance The FOC Acceptance milestone is the final milestone and marks the culmination of the ITEA activities. The capability acceptance comprises of the final analysis, reporting and presentation of the acceptance case to the Capability lead by the RM. This presentation can be made when: Any System Acceptance and Operational (characterisation) re-testing is completed; Capability and safety issues and risks have been reviewed and mitigated where possible; A full set of requirements satisfaction evidence has been collected and entered into the DOORS database and is available for review; The Safety Case has been issued; Development of the non-ec DLoDs (Training and Logistics) is sufficiently matured to support the IOC. The PM will need to supply the RM with sufficient information input for the final Capability Acceptance report; the inputs are expected to comprise of: Status of the satisfaction of all Key User (including non EC DLoDs) and System Requirements; Any Concessions raised against supplier-delivered sub-systems (equipment); Any delivered equipment issues, in plain English, regarding safety and capability for linkage into any CIP. This completes the feedback loop described in BMT s FAST Acquisition White Paper. thirty two

33 SUMMARY BMT has provided trials, evaluation and acceptance support to a number of Land UOR projects in recent years. This paper combines the lessons learnt during these support activities with MoD guidance to provide a number of recommendations on how best to proceed on future projects. Using the information given within this paper, it is possible to achieve a robust and comprehensive ITEAP, ITEA Schedule and VVRM, ensuring that all aspects of a system that need to be tested or evaluated are considered with processes and evidence managed accordingly. The BMT lessons learnt highlight some of the key issues surrounding ITEA and suggest methods for overcoming related problems during future projects. Conclusion Whilst these lessons have been learnt in the execution of UOR programmes, they can be applied to any project. It is certainly worth considering contracting out the detailed management of trials, evaluation and acceptance, allowing the MoD PM and RM to concentrate on and direct the high level programme issues. thirty three

34 CASE STUDIES Project TALISMAN BMT staff provided requirements, trials and acceptance support to the MST for Project TALISMAN, a complex Route Proving and Clearance (RP&C) Capability involving the integration of 3 different types of manned vehicle, an unmanned ground vehicle and an unmanned aerial vehicle. In the first phase of the work, BMT produced the system requirements for the various platforms, comprising the overall capability and developed a robust ITEAP. During the second phase, BMT matured the ITEAP, liaising with trials and test organisations and platform contractors in order to develop a robust trials schedule and the processes to accept the RP&C military capability. Firm linkages between the ITEA schedule and training schedule were established. Figure 12 : TALISMAN undergoing trials In the final phase, BMT provided extensive programme, trials and acceptance support. BMT proactively managed the trials programme to overcome production delays and other technical issues with the result that all major programme milestones were achieved. Members of BMT were among individuals receiving special praise from MST for their hard work and professionalism in organising trials and technical solutions to resolve a late emerging mutual interference problem. BMT built thirty four

35 strong relationships with the full range of MoD trials organisations (TPO, ATDU, RETDU, CSSTDU, JADTEU etc) and commercial trials organisations (MIRA, QinetiQ etc) and as well as MoD technical experts in DOSG, Dstl, FPDT, DE3A etc. Explosive Line Charge The Explosive Line Charge project addressed the need for rapid breaching of mine/ied obstacles in support of high tempo operations and involved a large number of Stakeholders across MoD (MST, EinC(A), EOD, JEODS, DSTL, 26&33 ENGR Regt). BMT provided the following deliverables: KUR/SRD: Following a series of stakeholder meetings, BMT established a comprehensive set of KURs, and associated System Requirements for endorsement; Acceptance Matrix: A comprehensive VVRM was produced for MST in order to enable the subsequent capture and evaluation of trials evidence against the complete requirements set; Market Survey Report: In support of the associated trials programme, BMT led a market survey identifying the key COTS/MOTS solutions and evaluating their performance against the agreed requirements; Test Specification: A detailed test specification was generated to enable the evaluation of down-selected stores against common criteria, and specifically capture evidence to populate the VVRM. Soldier Short Gap Crossing BMT staff supported the MST Project Manager throughout the lifecycle of the capability from initial capability requirements elucidation and clarification through a down-select assessment (with equipment trials of concepts) phase into dialog with the preferred bidder to generate the fielded Soldier Short Gap Crossing solution. MoD Projects In support of specific MoD projects, BMT provided trial support at very short notice. In only one week BMT had identified a suitable trials site and developed an assessment scheme for the three candidate systems based on the User Requirements and liaison with Stakeholders. The following week BMT supervised trials on consecutive days which included managing significant safety aspects. Two weeks later, after analysing the results, BMT issued a report summarising the findings to support the Business Case. BMT staff also supported the development of the SRD for a specific MoD project. The SRD was initially based on the requirements for a similar Land platform programme, also developed by BMT. BMT then developed and conducted the trials plan for the User Acceptance Trials in conjunction with ITDU and the User. As trials reports were published, BMT collated the evidence against the system requirements to support the acceptance case. thirty five

36 About the PublisheRS BMT Group BMT is an international design, engineering and risk management consultancy, working principally in the defence, energy and environment, marine risk and insurance, maritime transport and ports and logistics sectors. BMT invests significantly in research. Its customers are served through a network of international subsidiary companies. The assets are held in beneficial ownership for its staff. Web site: Systems Engineering at BMT Defence Services The capability of the defence environment is maintained through the interaction and collaboration of a complex series of systems. Success depends on performing the right activities at the right time in a simple, effective and cost-effective manner. BMT Defence Services understands this completely and so we bring a structured and unbiased view to this complex world. With systems engineering we understand that no two systems have the same set of objectives and so we combine innovation with our in-depth knowledge. This gives our customer confidence in our ability to deliver and maintain affordable, safe and capable systems. When designing and maintaining capable Combat Systems, our unique whole-platform, whole-life perspective makes sure that our designs continue to work in harmony with platform and operational needs through life. We develop, supply and support Information Systems that are tailor-made to our customer s requirement. Our awareness of our customer s procedures, organisation and information management needs helps us ensure our systems are both affordable and effective whilst complementing and enhancing their processes. Web site: or Contact: Mark Stanton, Head of Systems Engineering- [email protected]. Paper written by Stephen Walters and Cara Perks. COPYRIGHTS AND ACKNOWLEDGEMENTS BMT Defence Services Limited Diagrams and images are the property of BMT Defence Services and should not be reproduced without prior permission. thirty six

Technology management in warship acquisition

Technology management in warship acquisition management in warship acquisition A J Shanks B.Eng(Hons) MIET BMT Defence Services Limited SYNOPSIS Today s warship designers and engineers look to technology to provide warships and systems better, cheaper

More information

Network Rail Infrastructure Projects Joint Relationship Management Plan

Network Rail Infrastructure Projects Joint Relationship Management Plan Network Rail Infrastructure Projects Joint Relationship Management Plan Project Title Project Number [ ] [ ] Revision: Date: Description: Author [ ] Approved on behalf of Network Rail Approved on behalf

More information

How To Design A Project

How To Design A Project Introduction to Procurement Why is procurement important? Client needs are unique and consequently each project meeting those needs has unique characteristics. This means that achieving the right project

More information

Gateway review guidebook. for project owners and review teams

Gateway review guidebook. for project owners and review teams Gateway review guidebook for project owners and review teams The State of Queensland (Queensland Treasury and Trade) 2013. First published by the Queensland Government, Department of Infrastructure and

More information

Project Management Manual

Project Management Manual Project Management Manual PM01 Introduction to the Project Management Manual Ref: PM01 (V7.01) - Uncontrolled once Printed Issued on 20 th December 2006 Manual Owner: James Couper Head of Project Management

More information

PORTFOLIO, PROGRAMME & PROJECT MANAGEMENT MATURITY MODEL (P3M3)

PORTFOLIO, PROGRAMME & PROJECT MANAGEMENT MATURITY MODEL (P3M3) PORTFOLIO, PROGRAMME & PROJECT MANAGEMENT MATURITY MODEL (P3M3) 1st February 2006 Version 1.0 1 P3M3 Version 1.0 The OGC logo is a Registered Trade Mark of the Office of Government Commerce This is a Value

More information

JSP 886 THE DEFENCE LOGISTIC SUPPORT CHAIN MANUAL VOLUME 7 INTEGRATED LOGISTICS SUPPORT PART 8.11 QUALITY MANAGEMENT

JSP 886 THE DEFENCE LOGISTIC SUPPORT CHAIN MANUAL VOLUME 7 INTEGRATED LOGISTICS SUPPORT PART 8.11 QUALITY MANAGEMENT JSP 886 THE DEFENCE LOGISTIC SUPPORT CHAIN MANUAL VOLUME 7 INTEGRATED LOGISTICS SUPPORT PART 8.11 QUALITY MANAGEMENT THE MASTER VERSION OF JSP 886 IS PUBLISHED ON THE DEFENCE INTRANET. FOR TECHNICAL REASONS,

More information

Clinical Risk Management: Agile Development Implementation Guidance

Clinical Risk Management: Agile Development Implementation Guidance Document filename: Directorate / Programme Document Reference NPFIT-FNT-TO-TOCLNSA-1306.02 CRM Agile Development Implementation Guidance v1.0 Solution Design Standards and Assurance Project Clinical Risk

More information

Do not open this paper until instructed by the invigilator. Please note: This question paper must not be removed from the examination room.

Do not open this paper until instructed by the invigilator. Please note: This question paper must not be removed from the examination room. APM Introductory Certificate in Project Management Exam paper Candidate Reference Number Date of Exam Location of the Exam General Notes Time allowed 1 hour Answer all 60 multiple choice questions Use

More information

Retained Fire Fighters Union. Introduction to PRINCE2 Project Management

Retained Fire Fighters Union. Introduction to PRINCE2 Project Management Retained Fire Fighters Union Introduction to PRINCE2 Project Management PRINCE2 PRINCE stands for: PRojects IN Controlled Environments and is a structured method which can be applied to any size or type

More information

AIPM PROFESSIONAL COMPETENCY STANDARDS FOR PROJECT MANAGEMENT PART B CERTIFIED PRACTISING PROJECT PRACTITIONER (CPPP)

AIPM PROFESSIONAL COMPETENCY STANDARDS FOR PROJECT MANAGEMENT PART B CERTIFIED PRACTISING PROJECT PRACTITIONER (CPPP) AIPM PROFESSIONAL COMPETENCY STANDARDS FOR PROJECT MANAGEMENT PART B CERTIFIED PRACTISING PROJECT PRACTITIONER (CPPP) Copyright: Australian Institute of Project Management Document Information Document

More information

CHAPTER 49 RELIABILITY & MAINTAINABILITY (R&M) PLANS & PROGRAMMES CONTENT

CHAPTER 49 RELIABILITY & MAINTAINABILITY (R&M) PLANS & PROGRAMMES CONTENT CHAPTER 49 RELIABILITY & MAINTAINABILITY (R&M) PLANS & PROGRAMMES CONTENT Page 1 Introduction 2 2 Background 2 3 The importance of R&M Plans and Programmes 2 4 Similarities and differences between R&M

More information

System Development Life Cycle Guide

System Development Life Cycle Guide TEXAS DEPARTMENT OF INFORMATION RESOURCES System Development Life Cycle Guide Version 1.1 30 MAY 2008 Version History This and other Framework Extension tools are available on Framework Web site. Release

More information

UoD IT Job Description

UoD IT Job Description UoD IT Job Description Role: Projects Portfolio Manager HERA Grade: 8 Responsible to: Director of IT Accountable for: Day to day leadership of team members and assigned workload Key Relationships: Management

More information

General Notes Time allowed 1 hour. Answer all 60 multiple choice questions Use the proforma answer sheet provided.

General Notes Time allowed 1 hour. Answer all 60 multiple choice questions Use the proforma answer sheet provided. Introductory Certificate The APM Project Fundamentals Qualification. Examination paper Candidate Number Date Location Examination Paper Sample Paper v1.4 General Notes Time allowed 1 hour. Answer all 60

More information

PROJECT MANAGEMENT FRAMEWORK

PROJECT MANAGEMENT FRAMEWORK PROJECT MANAGEMENT FRAMEWORK DOCUMENT INFORMATION DOCUMENT TYPE: DOCUMENT STATUS: POLICY OWNER POSITION: INTERNAL COMMITTEE ENDORSEMENT: APPROVED BY: Strategic document Approved Executive Assistant to

More information

UNCLASSIFIED UNCONTROLLED-IF-PRINTED. Public

UNCLASSIFIED UNCONTROLLED-IF-PRINTED. Public Defence Security Manual DSM Part 2:41 Security for Projects and Capability Planning Version 3 ation date July 2015 Amendment list 24 Optimised for Screen; Print; Screen Reader Releasable to Compliance

More information

JSP 886 DEFENCE LOGISTIC SUPPORT CHAIN MANUAL VOLUME 7 INTEGRATED LOGISTIC SUPPORT PART 8.12 CONFIGURATION MANAGEMENT

JSP 886 DEFENCE LOGISTIC SUPPORT CHAIN MANUAL VOLUME 7 INTEGRATED LOGISTIC SUPPORT PART 8.12 CONFIGURATION MANAGEMENT JSP 886 DEFENCE LOGISTIC SUPPORT CHAIN MANUAL VOLUME 7 INTEGRATED LOGISTIC SUPPORT PART 8.12 CONFIGURATION MANAGEMENT THE MASTER VERSION OF JSP 886 IS PUBLISHED ON THE DEFENCE INTRANET. FOR TECHNICAL REASONS,

More information

PRINCE2:2009 Glossary of Terms (English)

PRINCE2:2009 Glossary of Terms (English) accept (risk response) acceptance acceptance criteria activity agile methods approval approver assumption assurance A risk response to a threat where a conscious and deliberate decision is taken to retain

More information

The Gateway Review Process

The Gateway Review Process The Gateway Review Process The Gateway Review Process examines programs and projects at key decision points. It aims to provide timely advice to the Senior Responsible Owner (SRO) as the person responsible

More information

Procurement Programmes & Projects P3M3 v2.1 Self-Assessment Instructions and Questionnaire. P3M3 Project Management Self-Assessment

Procurement Programmes & Projects P3M3 v2.1 Self-Assessment Instructions and Questionnaire. P3M3 Project Management Self-Assessment Procurement Programmes & Projects P3M3 v2.1 Self-Assessment Instructions and Questionnaire P3M3 Project Management Self-Assessment Contents Introduction 3 User Guidance 4 P3M3 Self-Assessment Questionnaire

More information

DEFENCE INSTRUCTIONS (GENERAL)

DEFENCE INSTRUCTIONS (GENERAL) DEFENCE INSTRUCTIONS (GENERAL) New instruction 0 LOG 4 5 012 Regulation of technical integrity of Australian Defence Force materiel Department of Defence CANBERRA ACT 2600 10 September 2010 Issued with

More information

NSW Government ICT Benefits Realisation and Project Management Guidance

NSW Government ICT Benefits Realisation and Project Management Guidance NSW Government ICT Benefits Realisation and Project Management Guidance November 2014 CONTENTS 1. Introduction 1 2. Document purpose 1 3. Benefits realisation 1 4. Project management 4 5. Document control

More information

White Paper. PPP Governance

White Paper. PPP Governance PPP Governance The Governance of Projects, Programs and Portfolios (PPP) (sometimes called project governance for convenience) is the sub-set of corporate and organisational governance 1 focused on assisting

More information

Programme Governance and Management Plan Version 2

Programme Governance and Management Plan Version 2 PROCESS FOR CHANGE - Detailed Design Programme Governance and Management Plan Version 2 1 INTRODUCTION In October 2008, the Council approved the selection of seven opportunity themes to take forward from

More information

the Defence Leadership framework

the Defence Leadership framework the Defence Leadership framework Growing Leaders at all Levels Professionalism Loyalty Integrity Courage Innovation Teamwork Foreword One of the founding elements of Building Force 2030, as outlined in

More information

ITS specification Handover and commissioning process (ITS-10-01)

ITS specification Handover and commissioning process (ITS-10-01) ITS specification Handover and commissioning process (ITS-10-01) NZ Transport Agency Effective from September 2011 Copyright information This publication is copyright NZ Transport Agency (NZTA). Material

More information

ICT Project Management

ICT Project Management THE UNITED REPUBLIC OF TANZANIA PRESIDENT S OFFICE PUBLIC SERVICE MANAGEMENT ICT Project Management A Step-by-step Guidebook for Managing ICT Projects and Risks Version 1.0 Date Release 04 Jan 2010 Contact

More information

Department of Administration Portfolio Management System 1.3 June 30, 2010

Department of Administration Portfolio Management System 1.3 June 30, 2010 E 06/ 30/ 2010 EX AM PL 1. 3 06/ 28/ 2010 06/ 24/ 2010 06/ 23/ 2010 06/ 15/ 2010 06/ 18/ 2010 Portfolio System 1.3 June 30, 2010 Contents Section 1. Project Overview... 1 1.1 Project Description... 1 1.2

More information

The Asset Management Landscape

The Asset Management Landscape The Asset Management Landscape ISBN 978-0-9871799-1-3 Issued November 2011 www.gfmam.org The Asset Management Landscape www.gfmam.org ISBN 978-0-9871799-1-3 Published November 2011 This version replaces

More information

Maturity Model. March 2006. Version 1.0. P2MM Version 1.0 The OGC logo is a Registered Trade Mark of the Office of Government Commerce

Maturity Model. March 2006. Version 1.0. P2MM Version 1.0 The OGC logo is a Registered Trade Mark of the Office of Government Commerce Maturity Model March 2006 Version 1.0 P2MM Version 1.0 The OGC logo is a Registered Trade Mark of the Office of Government Commerce This is a Value Added product which is outside the scope of the HMSO

More information

Making a positive difference for energy consumers. Competency Framework Band C

Making a positive difference for energy consumers. Competency Framework Band C Making a positive difference for energy consumers Competency Framework 2 Competency framework Indicators of behaviours Strategic Cluster Setting Direction 1. Seeing the Big Picture Seeing the big picture

More information

Resource Management. Determining and managing the people resources on projects can be complex as:

Resource Management. Determining and managing the people resources on projects can be complex as: Baseline Resource Management RESOURCE MANAGEMENT Purpose To provide a procedure and associated guidelines to facilitate the management of project people resources. Overview This Phase is used to establish

More information

TEC Capital Asset Management Standard January 2011

TEC Capital Asset Management Standard January 2011 TEC Capital Asset Management Standard January 2011 TEC Capital Asset Management Standard Tertiary Education Commission January 2011 0 Table of contents Introduction 2 Capital Asset Management 3 Defining

More information

Building a Sustainable MOD and Defence Industry: Challenges and Opportunities

Building a Sustainable MOD and Defence Industry: Challenges and Opportunities Building a Sustainable MOD and Defence Industry: s and Opportunities James Perry and Dr Anna Stork BMT Isis Ltd Abstract Sustainability can be defined as meeting the needs of the present generation without

More information

Release: 1. BSBPMG509A Manage project procurement

Release: 1. BSBPMG509A Manage project procurement Release: 1 BSBPMG509A Manage project procurement BSBPMG509A Manage project procurement Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes,

More information

Change Management Office Benefits and Structure

Change Management Office Benefits and Structure Change Management Office Benefits and Structure Author Melanie Franklin Director Agile Change Management Limited Contents Introduction 3 The Purpose of a Change Management Office 3 The Authority of a Change

More information

AIPM PROFESSIONAL COMPETENCY STANDARDS FOR PROJECT MANAGEMENT PART C CERTIFIED PRACTISING PROJECT MANAGER (CPPM)

AIPM PROFESSIONAL COMPETENCY STANDARDS FOR PROJECT MANAGEMENT PART C CERTIFIED PRACTISING PROJECT MANAGER (CPPM) AIPM PROFESSIONAL COMPETENCY STANDARDS FOR PROJECT MANAGEMENT PART C CERTIFIED PRACTISING PROJECT MANAGER (CPPM) February 2010 Version 1.12 Copyright: Australian Institute of Project Management Document

More information

Digital Asset Manager, Digital Curator. Cultural Informatics, Cultural/ Art ICT Manager

Digital Asset Manager, Digital Curator. Cultural Informatics, Cultural/ Art ICT Manager Role title Digital Cultural Asset Manager Also known as Relevant professions Summary statement Mission Digital Asset Manager, Digital Curator Cultural Informatics, Cultural/ Art ICT Manager Deals with

More information

The overall aim for this project is To improve the way that the University currently manages its research publications data

The overall aim for this project is To improve the way that the University currently manages its research publications data Project Plan Overview of Project 1. Background The I-WIRE project will develop a workflow and toolset, integrated into a portal environment, for the submission, indexing, and re-purposing of research outputs

More information

Smart Meter Wide Area Network DCC Assurance Strategy

Smart Meter Wide Area Network DCC Assurance Strategy Smart Meter Wide Area Network DCC Describing the means by which DCC seeks to ensure that Communication Service Providers meet their connectivity and coverage service commitments Version: v1.0 Date: 2016-03-07

More information

ISO 20000-1:2005 Requirements Summary

ISO 20000-1:2005 Requirements Summary Contents 3. Requirements for a Management System... 3 3.1 Management Responsibility... 3 3.2 Documentation Requirements... 3 3.3 Competence, Awareness, and Training... 4 4. Planning and Implementing Service

More information

ITIL Introducing service transition

ITIL Introducing service transition ITIL Introducing service transition The goals of service transition Aligning the new or changed service with the organisational requirements and organisational operations Plan and manage the capacity and

More information

Part One: Introduction to Partnerships Victoria contract management... 1

Part One: Introduction to Partnerships Victoria contract management... 1 June 2003 The diverse nature of Partnerships Victoria projects requires a diverse range of contract management strategies to manage a wide variety of risks that differ in likelihood and severity from one

More information

P3M3 Portfolio Management Self-Assessment

P3M3 Portfolio Management Self-Assessment Procurement Programmes & Projects P3M3 v2.1 Self-Assessment Instructions and Questionnaire P3M3 Portfolio Management Self-Assessment P3M3 is a registered trade mark of AXELOS Limited Contents Introduction

More information

Cyber Situation Awareness Package. Product Descriptions

Cyber Situation Awareness Package. Product Descriptions Annex D Cyber Situation Awareness Package Product Descriptions Contents: CySAP COMMON STAFF REQUIREMENT Page 2 CySAP BUSINESS CASE Page 8 CySAP THROUGH LIFE MANAGEMENT PLAN Page 14 1 PRODUCT DESCRIPTION

More information

Capacity & Demand Management Processes within the ITIL 2011 Update

Capacity & Demand Management Processes within the ITIL 2011 Update Capacity & Demand Management Processes within the ITIL 2011 Update Andy Bolton CEO Abstract The 2011 Edition of ITIL, released in July, is billed as resolving errors and inconsistency that were in the

More information

Modular Safety Cases

Modular Safety Cases Modular Safety Cases Facilitating Incremental Upgrade to Military Capability by Managing the Complexity of Safety Assurance Executive Summary Maintaining military capability at state of the art levels,

More information

ISO 9001:2015 Overview of the Revised International Standard

ISO 9001:2015 Overview of the Revised International Standard ISO 9001:2015 Overview of the Revised International Standard Introduction This document provides: a summary of the new ISO 9001:2015 structure. an overview of the new and revised ISO 9001:2015 requirements

More information

White Paper. Making the case for PPM

White Paper. Making the case for PPM Introduction There are many reasons why organizations decide to implement project portfolio management solutions, but typically it is to help senior management confidently and consistently answer questions

More information

PROJECT MANAGEMENT PLAN CHECKLIST

PROJECT MANAGEMENT PLAN CHECKLIST PROJECT MANAGEMENT PLAN CHECKLIST The project management plan is a comprehensive document that defines each area of your project. The final document will contain all the required plans you need to manage,

More information

Full-time MSc in Logistics and Supply Chain Management

Full-time MSc in Logistics and Supply Chain Management Full-time MSc in Logistics and Supply Chain Management Course structure and content 2016-2017 The course has been developed to produce expert logistics and supply chain professionals who can take the skills

More information

G-Cloud Service Description. Atos: Cloud Professional Services: Requirements Specification

G-Cloud Service Description. Atos: Cloud Professional Services: Requirements Specification G-Cloud Service Description Atos: Cloud Professional Services: Requirements Specification Atos, the Atos logo, Atos Consulting, Atos Worldline, Atos Sphere, Atos Cloud, Atos Healthcare (in the UK) and

More information

Skatteudvalget 2014-15 (2. samling) SAU Alm.del Bilag 48 Offentligt. Programme, Project & Service Management Analysis

Skatteudvalget 2014-15 (2. samling) SAU Alm.del Bilag 48 Offentligt. Programme, Project & Service Management Analysis Skatteudvalget 2014-15 (2. samling) SAU Alm.del Bilag 48 Offentligt Programme, Project & Service Management Analysis Table of Content 1 Executive Summary... 3 1.1 Scope of Work... 3 1.2 Methodology for

More information

Purpose: Content: Definition: Benefits: outputs outcomes benefits Business Case dis-benefit Key Responsibilities: Approach: Executive Developed

Purpose: Content: Definition: Benefits: outputs outcomes benefits Business Case dis-benefit Key Responsibilities: Approach: Executive Developed Key Learning Points The Swirl Logo is a trade mark of the AXELOS Limited. Is used by the Project Board throughout the project to verify its continued viability:- Is the investment in this project still

More information

3SL. Requirements Definition and Management Using Cradle

3SL. Requirements Definition and Management Using Cradle 3SL Requirements Definition and Management Using Cradle November 2014 1 1 Introduction This white paper describes Requirements Definition and Management activities for system/product development and modification

More information

Housing Association Regulatory Assessment

Housing Association Regulatory Assessment Welsh Government Housing Directorate - Regulation Housing Association Regulatory Assessment Melin Homes Limited Registration number: L110 Date of publication: 20 December 2013 Welsh Government Housing

More information

Part B1: Business case developing the business case

Part B1: Business case developing the business case Overview Part A: Strategic assessment Part B1: Business case developing the business case Part B2: Business case procurement options Part B3: Business case funding and financing options Part C: Project

More information

BEST PRACTICE GUIDE 6: ESTABLISHING CONTRACTS. RDTL MINISTRY OF FINANCE Procurement Service

BEST PRACTICE GUIDE 6: ESTABLISHING CONTRACTS. RDTL MINISTRY OF FINANCE Procurement Service RDTL MINISTRY OF FINANCE Procurement Service BEST PRACTICE GUIDE 6: ESTABLISHING CONTRACTS 1 RDTL Procurement Guidelines The Procurement Legal Regime Decree Law sets out new procurement processes which

More information

HIGHWAY INFRASTRUCTURE ASSET MANAGEMENT STRATEGY

HIGHWAY INFRASTRUCTURE ASSET MANAGEMENT STRATEGY HIGHWAY INFRASTRUCTURE ASSET MANAGEMENT STRATEGY 16 November 2015 Highway Infrastructure Asset Management Strategy Contents Introduction 1.0 The Need for Asset Management 1.1. Background 1.2. Aims and

More information

DSDM Case Study. An Agile Approach to Software Systems Development for the Highways Agency

DSDM Case Study. An Agile Approach to Software Systems Development for the Highways Agency DSDM Case Study An Agile Approach to Software Systems Development for the Highways Agency Government agencies are constantly striving to develop software systems that support business objectives, deliver

More information

Meeting 2/07/10. consider and discuss the report s recommendations (as relevant to HE and HEFCW) and initial proposals for addressing these

Meeting 2/07/10. consider and discuss the report s recommendations (as relevant to HE and HEFCW) and initial proposals for addressing these For discussion PricewaterhouseCoopers Report Review of the cost of administering the education system in Wales Disclosable Meeting 2/07/10 Agenda Item 13 Reference No HEFCW/10/62 1 Issue This paper presents

More information

To provide a procedure and associated guidelines to facilitate the management of project dependencies.

To provide a procedure and associated guidelines to facilitate the management of project dependencies. Management DEPENDENCY MANAGEMENT Purpose To provide a procedure and associated guidelines to facilitate the management of project dependencies. Overview Dependencies in this Phase are defined as actions,

More information

DRAFT PLANNING THE OPENING OF A ROAD PROJECT GUIDELINE 1

DRAFT PLANNING THE OPENING OF A ROAD PROJECT GUIDELINE 1 DRAFT PLANNING THE OPENING OF A ROAD PROJECT GUIDELINE 1 Guideline: DRAFT Planning the opening of a road project guideline Version: 1.1 Issue: September 2009 Approved By: Phil Margison General Manager,

More information

NATO GUIDANCE ON THE USE OF THE AQAP 2000 SERIES

NATO GUIDANCE ON THE USE OF THE AQAP 2000 SERIES NATO GUIDANCE ON THE USE OF THE AQAP 2000 SERIES (June 2003) I ORIGINAL Page blank II ORIGINAL NORTH ATLANTIC TREATY ORGANIZATION NATO STANDARDISATION AGENCY (NSA) NATO LETTER OF PROMULGATION June 2003

More information

CalMod Design-Build Electrification Services

CalMod Design-Build Electrification Services SECTION 01800 SYSTEMS INTEGRATION AND INTEGRATOR REQUIREMENTS PART 1 GENERAL DESCRIPTION A. This section specifies the system-wide integration requirements for the Caltrain Electrification system, i.e.

More information

Capital Works Management Framework

Capital Works Management Framework POLICY DOCUMENT Capital Works Management Framework Policy for managing risks in the planning and delivery of Queensland Government building projects Department of Public Works The concept of the asset

More information

RIBA Plan of Work 2013: Consultation document. You are invited to complete the online questionnaire by 12 August 2012.

RIBA Plan of Work 2013: Consultation document. You are invited to complete the online questionnaire by 12 August 2012. RIBA Plan of Work 2013: Consultation document The RIBA is undertaking a comprehensive review of the RIBA Plan of Work. This document sets out the reasons and the rationale behind that review as well as

More information

RISK MANAGEMENT OVERVIEW - APM Project Pathway (Draft) RISK MANAGEMENT JUST A PART OF PROJECT MANAGEMENT

RISK MANAGEMENT OVERVIEW - APM Project Pathway (Draft) RISK MANAGEMENT JUST A PART OF PROJECT MANAGEMENT RISK MANAGEMENT OVERVIEW - APM Project Pathway (Draft) Risk should be defined as An uncertain event that, should it occur, would have an effect (positive or negative) on the project or business objectives.

More information

Project Management Guidebook

Project Management Guidebook METHOD 12 3 empowering managers to succeed Project Management Guidebook ISBN 0-473-10445-8 A bout this e-book This e-book was created by Method123 (see www.method123.com) to help provide you with a simple

More information

Compliance. Group Standard

Compliance. Group Standard Group Standard Compliance Serco is committed to good governance practices and the management of risks supported by a robust business compliance process SMS-GS-G2 Compliance July 2014 v1.0 Serco Public

More information

Safety Management Systems (SMS) guidance for organisations

Safety Management Systems (SMS) guidance for organisations Safety and Airspace Regulation Group Safety Management Systems (SMS) guidance for organisations CAP 795 Published by the Civil Aviation Authority, 2014 Civil Aviation Authority, CAA House, 45-59 Kingsway,

More information

The Scottish Wide Area Network Programme

The Scottish Wide Area Network Programme The Scottish Wide Area Network Release: Issued Version: 1.0 Date: 16/03/2015 Author: Andy Williamson Manager Owner: Anne Moises SRO Client: Board Version: Issued 1.0 Page 1 of 8 16/04/2015 Document Location

More information

Cyber Security Evolved

Cyber Security Evolved Cyber Security Evolved Aware Cyber threats are many, varied and always evolving Being aware is knowing what is going on so you can figure out what to do. The challenge is to know which cyber threats are

More information

MANAGING DIGITAL CONTINUITY

MANAGING DIGITAL CONTINUITY MANAGING DIGITAL CONTINUITY Project Name Digital Continuity Project DRAFT FOR CONSULTATION Date: November 2009 Page 1 of 56 Contents Introduction... 4 What is this Guidance about?... 4 Who is this guidance

More information

STAGE 1 COMPETENCY STANDARD FOR PROFESSIONAL ENGINEER

STAGE 1 COMPETENCY STANDARD FOR PROFESSIONAL ENGINEER STAGE 1 STANDARD FOR PROFESSIONAL ENGINEER ROLE DESCRIPTION - THE MATURE, PROFESSIONAL ENGINEER The following characterises the senior practice role that the mature, Professional Engineer may be expected

More information

IBM Business Analytics Requirements Analysis and Planning

IBM Business Analytics Requirements Analysis and Planning IBM Business Analytics Requirements Analysis and Planning Service Definition IBM Business Analytics Requirements Analysis and Planning 1 1. Summary 1.1 Service Description As an integral part of IBM Business

More information

Document management concerns the whole board. Implementing document management - recommended practices and lessons learned

Document management concerns the whole board. Implementing document management - recommended practices and lessons learned Document management concerns the whole board Implementing document management - recommended practices and lessons learned Contents Introduction 03 Introducing a document management solution 04 where one

More information

Qlik UKI Consulting Services Catalogue

Qlik UKI Consulting Services Catalogue Qlik UKI Consulting Services Catalogue The key to a successful Qlik project lies in the right people, the right skills, and the right activities in the right order www.qlik.co.uk Table of Contents Introduction

More information

AUDIT & PERFORMANCE REVIEW COMMITTEE ON 26 TH SEPTEMBER 2007

AUDIT & PERFORMANCE REVIEW COMMITTEE ON 26 TH SEPTEMBER 2007 PAGE: 1 REPORT TO: SUBJECT: BY: AUDIT & PERFORMANCE REVIEW COMMITTEE ON 26 TH SEPTEMBER 2007 ASSET MANAGEMENT CHIEF FINANCIAL OFFICER 1. REASON FOR REPORT 1.1 To provide the Audit and Performance Review

More information

Part E: Contract management

Part E: Contract management Overview Part A: Strategic assessment Part B1: Business case developing the business case Part B2: Business case procurement options Part B3: Business case funding and financing options Part C: Project

More information

Qualification Outline

Qualification Outline Qualification Outline Certificate IV in Project Management Practice BSB41513 Get it done. Get it done well Web: www.kneedeep.com.au/certification.html Phone: +61 8 7127 4885 Email: [email protected]

More information

Your Software Quality is Our Business. INDEPENDENT VERIFICATION AND VALIDATION (IV&V) WHITE PAPER Prepared by Adnet, Inc.

Your Software Quality is Our Business. INDEPENDENT VERIFICATION AND VALIDATION (IV&V) WHITE PAPER Prepared by Adnet, Inc. INDEPENDENT VERIFICATION AND VALIDATION (IV&V) WHITE PAPER Prepared by Adnet, Inc. February 2013 1 Executive Summary Adnet is pleased to provide this white paper, describing our approach to performing

More information

Risk Management Primer

Risk Management Primer Risk Management Primer Purpose: To obtain strong project outcomes by implementing an appropriate risk management process Audience: Project managers, project sponsors, team members and other key stakeholders

More information

The Sector Skills Council for Active Leisure and Learning

The Sector Skills Council for Active Leisure and Learning The Sector Skills Council for Active Leisure and Learning SHAPING SKILLS FOR THE FUTURE ASSESSMENT STRATEGY FOR NVQs & SVQs INTRODUCTION This document sets out the recommendations of SkillsActive, the

More information

PROJECT MANAGEMENT PROCESS for MAJOR CAPITAL PROJECTS

PROJECT MANAGEMENT PROCESS for MAJOR CAPITAL PROJECTS PROJECT MANAGEMENT MANUAL PROJECT MANAGEMENT PROCESS for MAJOR CAPITAL PROJECTS FOR ESTATE MANAGEMENT November 2012 PMM REV1.4 CONTENTS INTRODUCTION PROJECT MANAGEMENT PROCESS FLOWCHARTS STAGE ZERO 0.0

More information

NFSA Project Management Guidelines

NFSA Project Management Guidelines NFSA Project Management Guidelines Project Management Guide Purpose of this Guide This Guide outlines the NFSA Project Management Guidelines, and includes: NFSA Project Life Cycle Governance Roles and

More information

Procurement Capability Standards

Procurement Capability Standards IPAA PROFESSIONAL CAPABILITIES PROJECT Procurement Capability Standards Definition Professional Role Procurement is the process of acquiring goods and/or services. It can include: identifying a procurement

More information

8. Master Test Plan (MTP)

8. Master Test Plan (MTP) 8. Master Test Plan (MTP) The purpose of the Master Test Plan (MTP) is to provide an overall test planning and test management document for multiple levels of test (either within one project or across

More information

Apprenticeship Standard for Paralegal (Level 3) Assessment Plan

Apprenticeship Standard for Paralegal (Level 3) Assessment Plan Apprenticeship Standard for Paralegal (Level 3) Assessment Plan INTRODUCTION This assessment plan has been designed by a range of law firms and legal departments with experience in employing paralegals.

More information

Gartner, Inc. DIR-SDD-2042

Gartner, Inc. DIR-SDD-2042 Texas Department of Information Resources STATEMENT OF WORK (SOW) FOR DELIVERABLES-BASED INFORMATION TECHNOLOGY SERVICES Identity & Access Management Analysis IT Assessment & Planning Gartner, Inc. DIR-SDD-2042

More information

11. Managing our Transport Assets

11. Managing our Transport Assets 11. Managing our Transport Assets 11.1 The Need for an Asset Management Plan 11.1.1 A key challenge is to make transport assets work for the city in a way which fully contributes to the delivery of corporate

More information

Role Description Director ICT Governance, Security and Risk

Role Description Director ICT Governance, Security and Risk Role Description Director ICT Governance, Security and Risk Classification/Grade/Band Band 1 Senior Executive Work Level Standards ANZSCO Code 262112 PCAT Code 1226892 Date of Approval 03 March 2014 Work

More information

PLANNING FOR YOUR PROJECT

PLANNING FOR YOUR PROJECT PLANNING FOR YOUR PROJECT This tool kit has been designed to provide an introduction to planning. It will help you to think about the reasons behind why you should plan, what to plan and the variations

More information

JSP 886 DEFENCE LOGISTICS SUPPORT CHAIN MANUAL VOLUME 7 SUPPORTABILITY ENGINEERING PART 2 INTEGRATED LOGISTIC SUPPORT MANAGEMENT

JSP 886 DEFENCE LOGISTICS SUPPORT CHAIN MANUAL VOLUME 7 SUPPORTABILITY ENGINEERING PART 2 INTEGRATED LOGISTIC SUPPORT MANAGEMENT JSP 886 DEFENCE LOGISTICS SUPPORT CHAIN MANUAL VOLUME 7 SUPPORTABILITY ENGINEERING PART 2 INTEGRATED LOGISTIC SUPPORT MANAGEMENT THE MASTER VERSION OF JSP 886 IS PUBLISHED ON THE DEFENCE INTRANET. FOR

More information

The Asset Management Landscape

The Asset Management Landscape The Asset Management Landscape Second Edition ISBN 978-0-9871799-2-0 Published March 2014 www.gfmam.org The Global Forum on Maintenance and Asset Management The Global Forum on Maintenance and Asset Management

More information