Lean Six Sigma Black Belt Blended Learning Program. Course Description. Blended Learning

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1 Course Description Blended Learning Lean Six Sigma Black Belt Blended Learning Program Lean Six Sigma (LSS) is a disciplined process improvement approach focused on reducing waste, increasing customer satisfaction, and reducing variability for improved profits among many other benefits. Black Belts act as both statistical consultants and team leaders for the project. They work with a Champion to select the right project and they are accountable for the results. Their responsibilities include deploying effective control plans to ensure gains are sustained, and communicating results to leverage gains within and among organizations. They also help train other employees. The LSS Black Belt course prepares people to become expert Lean Six Sigma practitioners and equips them to lead complex projects by blending the tools of Lean with the rigorous DMAIC problem-solving methodology and advanced statistical toolset. FLEXIBLE: Class sessions can be 100% online or augmented with live classroom instruction. FAST: Self-paced online learning and up to 50% less class time. EFFECTIVE: Interactive modules and project simulations accelerate and cement learning. ON-THE-JOB SUPPORT: Modules provide a quickaccess job aid, as needed, when project challenges arise. Certification At the Black Belt level, certification recognizes understanding and ability to apply Lean Six Sigma knowledge. Certification is earned from TQG Master Champions, Academic Partners, or Distribution Partners. Requirements A grade of 80% on e-learning modules A passing grade of 80% on a final exam Active participation in all class sessions Successful completion of Complete a project and successfully present the project to the Instructor and Master Black Belt. For More Information David Lewis or David.Lewis@sjcd.edu

2 Standard Course Outline (many blends/combinations are possible) e-learning MODULES PRE-CLASS Time Class Class Kick-Off Session 1 - Introduction Six Sigma Introduction Introduction to Lean Principles* Introduction to Lean Office and Service* Project Management Introduction Session 2 Defining the Project Voice of the Customer Managing the Project Kaizen Event* SIPOC Mapping the Process Intro. to the Theory of Constraints Session 3 Defining the Project Eight Wastes* Current State Value Stream Mapping* Future State Value Stream Mapping* Process-Based Costs What is Statistics? Session 4 Process Analysis Pareto Analysis Scatter Diagrams Measures of Central Tendency Measures of Dispersion 5S* Introduction to Process Capability Process Capability Assessments Failure Mode and Effects Analysis Visual Management* Error Proofing* ~4 hrs ~4. ~4.4 hrs ~4. Session 5 Baseline and Root Cause ~3.6 hrs ~.5 hrs 4 hrs 5 hrs 6 hrs Session 6 - Making Inferences Probability Distributions: Discrete Random Variables Continuous Probability Distributions: Normal Curve Introduction to Inferential Statistics Confidence Interval for the Mean Hypothesis Tests for the Mean Session 7 - Statistical Testing Comparing Means Inferential Statistics: Self Assessment Hypothesis Testing for Nonparametric Data ANOVA Session 8 - Correlation and Regression Making Inferences about Proportions Making Inferences about Variances Simple Linear Regression Multiple Regression Session 9 - Designing Experiments Introduction to Design of Experiments Full Factorial Designs Fractional Factorial Designs Total Productive Maintenance Workplace Design and Layout* Changeover Reduction Standard Work* Flow and Pull Systems* Session 10 - Making Improvements Session 11 - Controlling the Process ~4.8 hrs ~4.5 hrs 4 hrs ~3.6 hrs ~2. ~2.6 hrs Selecting the Solution Control Charts Controlling the Process ~2 hrs 3 hr Totals: e-learning = ~40 hrs Class Time = 40 hrs (*) denotes Healthcare Only version is available Certification Exam Optional Introduction to Probability Black Belt Test Prep: Modules days 4 hrs For More Information David Lewis or David.Lewis@sjcd.edu

3 Welcome to the Black Belt Hybrid Certification class offered by San Jacinto College Business & Professions department. We will begin with a 1-hr Pre-class on Saturday, January 31, 2015 at 9:00a.m. The pre-class will layout the class structure, expectations and the requirements of you before, during and after the class. It will also cover some six sigma basics. You will be getting your first assignment. The pre-class will cover: 1. Introduction to the course. A very basic overview of Six Sigma Black Belt Certification. 2.Access and use of the SJC E-learning portal. This course is a blended course meaning that it also includes a requirement to complete some e-learning modules that will cover various aspects of Six Sigma and introductory statistics. You enrolled in the on-line courses when you enrolled in the curriculum through San Jacinto College. The on-line courses need to be completed before each class session as described in the course agenda below. The on-line courses will take 40 hours for LSS Black Belt to complete. You will take a portion of the courses prior to week 1 and a portion prior to week 2 & 3 for the LSS Black Belt. You may take them at your convenience. 3.Project identification and definition. In order to demonstrate mastery of the six sigma Black Belt body of knowledge, we require the completion of an improvement project. You will complete your project by successful completion of Capstone Team Project. 4.Laptop computer It is not necessary for you to bring your own laptop computer with Microsoft Excel. You will be provided computers in classroom Minitab that provides six sigma and statistical tools. 5.Class Materials You will be provided the class presentation materials in 3-ring binder. Other materials and files will be available through the e-learning Portal. Class Schedule: Location: San Jacinto College Central Campus 8060 Spencer Hwy Pasadena, Texas 77505

4 Session or activity Dates, time Objectives, content Pre-class 01/31/14 9:00am 11:00am Introduction Course Requirements Selecting and Defining a Project Use of the e-learning Portal Session 1 Introduction 02/01 02/06 E-Learning 11hrs 02/07/15 9am 12Noon E-Learning Modules Introduction to Lean Principles Introduction to Lean Office and Service Session 2 Defining the Project 02/14/15 9am 1pm Voice of the Customer Managing the Project Kaizen Event SIPOC Session 3 Measuring the Process 02/08 02/20 E-Learning 11hrs 02/21/14 9am 2pm E-Learning Modules Eight Wastes Current State Value Stream Mapping Future State Value Stream Mapping Process-Based Costs What is Statistics? Session 4 Process Analysis Session 5 Baseline and Root Cause Session 6 Making Inferences 02/28/15 9am 3pm Pareto Analysis Scatter Diagrams Measures of Central Tendency Measures of Dispersion Introduction to Process Capability Process Capability Assessments 03/07/14 1pm 4pm 5S Failure Mode and Effects Analysis Visual Management Error Proofing Intro. To Design of Experiments (optional) 03/14/14 1pm 4pm Probability Distributions: Discrete Random Variables Continuous Probability Distributions: Normal Curve Introduction to Inferential Statistics Confidence Interval for the Mean Hypothesis Test for the Mean

5 Session or activity Dates, time Objectives, content Session 7 03/15 04/03 E-Learning 18hrs E-Learning Modules Statistical Testing 04/04/15 8am 12Noon Comparing Means Inferential Statistics: Self Assessment Hypothesis Testing for Nonparametric Data ANOVA Session 8 Correlation and Regression 04/11/15 9am 12Noon Making Inferences about Proportions Making Inferences about Variances Simple Linear Regression Multiple Regression Session 9 Designing Experiments 04/18/15 9am 12Noon Introduction to Design of Experiments Full Factorial Designs Fractional Factorial Designs Session 10 Making Improvements & Controlling the Process 04/25/15 9am 12Noon Total Productive Maintenance Workplace Design and Layout Changeover Reduction Standard Work Flow and Pull System Selecting the Solution Control Charts Controlling the Process Session 11 05/02/15 9am 5pm 05/09/15 9am 5pm 05/16/15 9am 5pm 05/23/15 9am 5pm 05/24/15 05/31/15 /Presentation Online Certification Exam