Lean Six Sigma Open Enrolment Training and Certification Program

Size: px
Start display at page:

Download "Lean Six Sigma Open Enrolment Training and Certification Program"

Transcription

1 Lean Six Sigma Open Enrolment Training and Certification Program > Accelerated Learning

2 Program Overview Successful organisations must habitually innovate, adjust quickly to new business conditions and exploit emerging opportunities before competitors do. They must perform Effectively and Efficiently today while continuing to explore new sources of value for tomorrow. Such companies don't just happen, they're created by leaders who understand how to deliver sustainable business process improvement and achieve breakthrough results.» This intensive four-part Accelerated Learning Journey prepares you to lead a nimble organisationone that blends best practices, continuous improvement and evolutionary change. It builds on the five principles of Lean as a set of leadership and decision making principles that define excellence: Customer Value, Value Stream, Flow, Pull and Perfection. Six Sigma compliments this methodology, focusing on driving to perfection all business, technical and operational processes and results. The learning curriculum encompasses defect prevention, variation reduction and mistake proofing through the use of statistical data driven tools and techniques. The merging of these two methodologies provides a powerful and proven approach that engages the entire workforce in continuous improvement. You will emerge from the learning program;» Equipped with the advanced decision making and process improvement skills to take on greater responsibility to implement operational improvement projects for your organisation.» Certified as a Lean Six Sigma Yellow, Green, Black or Master Black Belt, an acquired qualification for business skills development and career advancement. Yellow Belt ( 2 Days) - Sigma principles and basic tool-kit in sufficient detail to make a meaningful contribution to project conversations and support implementation. Green Belt (5 Days) "Practitioner level" understanding of the Define-Measure-Analyse-Improve- Control roadmap and actionable tool-kit and techniques to implement business process improvement projects. Black Belt (5 Days) and skills to pinpoint performance shortfalls and lead change and innovation in your organisation. Master Black Belt (2 x 5, Total 10 Days)» organisational needs to evaluate and implement operational improvement and immediate return on investment for the sponsoring organisation. Lean Six Sigma "Expert", Adviser and Trainer equipped with the skills to lead Organisation-wide Planning and Deployment.

3 Yellow Belt Training and Certification 2 Days This Accelerated learning program is the introductory Survival-kit teaching anyone the nuts and bolts of the and Lean Six Sigma concepts, tools and techniques and the DMAIC methodology. The learning outcomes extend beyond Lean Six Sigma as a topic to cover general Quality Management principles and Good Business Practice methods, enabling the course participant to return to their organisation with the basic knowledge, skills and quality mind-set required to successfully support business improvement objectives. Everyone in the organisation needs a clear practical understanding and a sound basis for identifying and correcting problems and contributing effectively as a project team member and this is exactly what this course delivers. During the day you will:» Learn basic Lean Six Sigma tools and techniques in sufficient detail to be able to impact project conversations and support organisational improvement and Green and Black Belt projects.» Understand how to apply the DMAIC roadmap to identify and correct problems and run business improvement projects.» Apply the learning to a case study project to understand how an organisation can achieve breakthrough results.» Receive Lean Six Sigma Yellow Belt Certification at the end of the course. Who should attend This introductory course is designed for professionals from a wide range of industries and business dynamics (manufacturing, service or transactional) involved in business improvement, either as part of their everyday job role or as a project team member. Yellow Belt Certification Criteria Achieve 70% pass mark in the Yellow Belt multiple choice final exam. Pre-requisites Interest in developing Lean Six Sigma skills. Yellow Belt Curriculum Process Waste Reduction (LEAN) Process Variation and Six Sigma DMAIC Cycle for continuous improvement Roles and Responsibilities Lean Six Sigma culture explained The problem solving strategy, Y = f(x) Voice of the Customer, Business and Employee Project Charter and Problem Definition Stakeholder Mapping SIPOC process mapping Rolled Throughput Yield (RTY) Finding the cause of a problem Display and analyze sources of variation Understanding the Value Stream The 8 elements of waste Lean 5S Visual Management Solution Thinking and Innovation Mistake Proofing, Poka Yoke FMEA Process Risk Analysis Response Planning RACI Charting Case Study Exercises to help you gain a practical understanding of how to apply the DMAIC road map and key tools and techniques.

4 Green Belt Training and Certification 5 Days "understanding and skills required to support and implement business improvement projects, either as part of your everyday job role or via leading Green Belt improvement projects for your organisation. The course sets out with an integrative framework for understanding the fundamental principles of the Lean and Six Sigma methodology, tools and techniques and the Define-Measure-Analyse-Improve-Control (DMAIC) process improvement roadmap. Project case studies and group tutorials are designed to ensure you gain a practical understanding of systematically selecting and applying appropriate methods and tools. You will also be challenged to evaluate the learning outcomes in the context of particular organizational challenges. Learning Outcomes» Be able to Apply the DMAIC problem solving methodology and the Green Belt tool-kit to manage and implement process improvement projects.» Insights on where to focus attention to influence change in your organisation and how to identify, scope and charter process improvement projects.» Practical understanding of Lean Six Sigma and statistical principles and hands-on application to real world project scenarios. Who should attend functional and technical experts, consultants, senior executives, business leaders and sponsors from a wide variety of manufacturing, service and transactional organisations. Green Belt Certification Criteria Achieve 70% pass mark in the Green Belt multiple choice final exam on the last day of the course. Pre-requisites Interest in developing Lean Six Sigma skills. Define Green Belt Curriculum The Basics Concept of Six Sigma The Fundamental Principles of Six Sigma Process Waste Reduction (LEAN) Project Management Measure Process Definition Display and Analyze sources of variation Descriptive Statistics Calculating Process Sigma / Capability Data Collection and Planning Introduction to Minitab statistical software Analyze Finding the cause of a problem Idea Generation Techniques Root Cause and Non Value Add Analysis Process Effectiveness and Efficiency Graphical Analysis Statistical Process Control (SPC) Improve Solution Thinking and Innovation Mistake Proofing, Poka Yoke Benchmarking Piloting Prioritizing and selecting solutions How to deal with Change Resistance? Facilitation skills Control Simple Linear Regression Failure Mode Effects Analysis (FMEA) RACI Charting Lean Controls Six Sigma Control Plans

5 Black Belt Training and Certification 5 Days Practitioner Level understanding of the DMAIC process improvement methodology and full range of Lean Six Sigma tools and techniques to facilitate and lead change and innovation in your organisation. This course builds upon the participants Green Belt knowledge to cover a greater level of analytical, project implementation and change leadership skills. You walk away with the learning and the know-how. This means not just focus on the to do but the to do it, with greater emphasis on typical project barriers and and on to overcome using case studies, compelling best practices and benchmarking as part of the learning experience. Learning Outcomes» Advanced analytical, decision making and implementation skills to take on greater responsibility to pinpoint and manage performance improvement shortfalls in your organisation.» Develop coaching skills to be able to guide team members and advise management regarding Lean Six Sigma implementation.» Solve a business problem by running a project during the course, as part of the certification criteria. Who should attend Certified Green Belt seeking in-depth Lean Six Sigma knowledge, practical leadership and analytical skills to deliver business improvement results. Black Belt Certification Criteria Achieve a 70% pass mark on a group project case study assignment conducted during the course which will assess your practical understanding of the tools and techniques learned. Secondly, achieve 70% pass mark in the Black Belt final exam held on the on the last day of the course. Pre-requisites Lean Six Sigma Green Belt Certificate either via Game Change or another bonafide training provider (evidence required). Black Belt Curriculum Define Solving problems in your organisation Building a Business Case & Project Charter Building a Process Cost Profile How to conduct DMAIC Tollgate reviews Case Studies: Lean Six Sigma implementation Measure Measurement System Analysis Sampling and Transforming Data Analyze Multi-Variate Analysis Classes of Distributions Inferential Statistics Hypothesis Testing- Normal/Non-Normal Data How to perform Data Analysis in Minitab Improve Lean Enterprise Management Assumption Busting the status quo Building High Performing Teams Forecasting TRIZ- Theory of Inventive Problem Solving Multiple Regression Analysis Introduction to Designed Experiments Decision Matrices Control Sustaining the Gains and Project Closure Design for Six Sigma (DFSS)

6 Master Black Belt Training and Certification (2 x 5 Days) A Master Black Belt has the skills, desire and leadership ability to train and coach Black and Green Belts in Lean Six Sigma principles and to guide senior management in implementing organisation-wide Planning and Deployment. You will emerge from this training program with advanced skills to use the full array of Lean and Six Sigma tools and techniques, statistical and quantitative methods as well as change leadership across all functions and levels in your organisation. As part of the certification criteria a Master Black Belt candidate will be required to submit a guided audit of at least two projects which evidence the use of tools and techniques associated with Lean Six Sigma and the DMAIC roadmap. Course Instructor led Remote Coaching is available to all attendees for the duration of the course. Session 1 (5 days) Learning Outcomes» Certified Master Black Belt in process variability reduction (DMAIC), process waste reduction (LEAN) and growth through innovation (DFSS) principles.» Consultancy and Leadership skills to manage the full Lean Six Sigma project life-cycle from planning and scoping through to implementation and how to influence -» Able to Train, Coach and Mentor employees in an organisation, up to Black Belt Level with permission to use Game Change Yellow Belt courseware.» Certify as a ScrumMaster and Agile Project Manager. Master Black Belt Certification Criteria This modular program, (2 x 5 days) requires participants to undertake during the course a guided audit of their individual projects to evidence the use of tools and techniques associated with Lean Six Sigma. At least two successful projects are required to be submitted for assessment. The results are used to evaluate successful certification, in addition to achieving a 70% pass mark in the Master Black Belt Exam. Pre-requisites Black Belt certification either via Game Change or another bonafide training provider and submission of two successful Lean Six Sigma projects for assessment. Enterprise-wide Planning and Deployment Managing Resistance to Change Agile Project Management and Certified ScrumMaster (CSM) Training Session 2 (5 days) Advanced Statistics Driving Growth through Innovation Design for Six Sigma (DFSS) Lean Improvement Methods Lean Six Sigma Training Design and Delivery

7 Master Black Belt Curriculum Session Enterprise-wide 1 (5 Days) Planning and Deployment (1 Day) Session 1 (5 Days) Advanced Statistics (1.5 Days) Six Sigma Roles and Responsibilities Choosing by weighing up many subjective factors Project selection and strategic prioritization Combining Qualitative and Quantitative Analysis Executing strategy with good decision making Taguchi Methods Cost benefit analysis Estimating Hard Savings Ideas Forecasting Activity Based Management / Costing (ABM / ABC) Advanced Modeling Topics Establishing a Quality Strategy Advanced Design of Experiments Risk Analysis of projects and the pipeline Non-Parametric Statistics Case Studies: Lean Six Sigma Corporate Initiatives Applications of Probability Managing Resistance to Change (1 Day) Case Studies: Analysis applied to real project scenarios Making organisational change happen effectively Minitab and other Statistical software organisational Design Understanding the stages of change Driving Growth through Innovation Design for Six Sigma, DFSS (2 Days) Leadership styles and Becoming a Leader The DMADV process development cycle Emotional intelligence How to build the House of Quality (HoQ) organisational culture and Change Techniques Basic QFD and 4 waterfall phases; Enterprise-wide Planning and Deployment (1 Day) Product Planning Communication with Management Design Deployment Techniques to gain organisational commitment Process planning Influencing Styles Production Control Change Management Methodology aligned to DMAIC cycle VOC data collection and interpretation Communication with Management QFD Relationship Matrix and Concept Selection Agile Project Management and Certified ScrumMaster (CSM) Training (2 Days) Cost estimation and target cost analysis QFD and other product development techniques The tools, insights and skills required to apply Scrum methodology on projects through a combination of immersive team based-based learning, exercises and real-world case studies, covering the following topics; Case Studies Getting started with QFD in your organisations Advanced Lean Improvement Methods (1 Day) Kaizen improvement events Project Management Principles and Tool-kit Future Value Stream Mapping Visual controls DMAIC integration with Scum / Agile Project Management Cellular Flow How to establish a shared vision for the entire team Theory of Constraints Agile planning using user stories and story point estimation Kanban implementation Lead your Scrum team through planning and reviews Training Design and Delivery (0.5 Day) Create self-managing, high performing teams Understanding how people learn Managing the business stakeholders in your project Developing a learning environment Project Governance methods and Financial Calculations Train the Trainer Skills Crisis and Contingency planning Memory techniques and Reading more effectively Certified ScrumMaster Exam Take-away courseware with permission to use internally

8 Yellow Belt (2 Days) Green Belt (5 Days) Black Belt (5 Days) Master Black Belt (2 x 5, Total 10 Days) Program Overview and Course Fees - "Practitioner level" to understand understanding of the Lean Six Sigma DMAIC roadmap and principles and basic actionable tool-kit and tool-kit in sufficient detail techniques to implement to make a meaningful business process impact to project improvement projects. conversations. "Expert", Consultant and Trainer knowledge and skills to equipped with advanced skills in pinpoint performance process variability shortfalls and lead reduction (DMAIC), change process waste and innovation in your reduction (LEAN) and organisation. growth through innovation (DFSS) principles. - Pre-requisites Delegate IT Requirements Interest in developing - business process improvement skills None Interest in developing "Practitioner business process improvement skills None Green Belt Certification. Lean Black Six Belt Sigma Certification "Expert", adviser knowledge Submit two successful projects for assessment Laptop with Minitab software Trial Ver Laptop with Minitab software Trial Ver Classroom Time Exam Time (last day) 09:00 18:30 09:00 18:30 09:00 18:30 09:00 18:30 6 pm 3 pm 3 pm 3 pm - Certification and Exam Track Price (exc VAT) Exam - 20 multiple choice questions Exam duration 30 -to. min 70% pass mark Yellow Belt Courseware Yellow Belt Memory Jogger Lean Six Sigma Yellow Belt Certificate Free White belt elearning course Exam - 30 multiple choice questions Exam duration: "Practitioner. 40 min 70% pass mark Green Belt Courseware Green Belt Memory Jogger GB Tool-kit (Excel) Lean Six Sigma Green Belt Certificate Free White belt elearning course 795 2,250 Exam - 50 multiple Exam - 75 multiple choice questions choice questions Exam duration: 70 Lean Exam Six duration: Sigma 2 hrs 70 % pass mark min "Expert", adviser knowledge 70% pass mark Group assignment (provided) completed during the course Black Belt Courseware Black Belt Memory Jogger BB Tool-kit (Excel) Take-away Case Studies Lean Six Sigma Black Belt Certificate 2,250 Successful MBB Panel assessment, 2 projects Scrum Master Certification Exam MBB Courseware Unlimited remote project coaching during the course. MBB Excel Tool-kit Take-away case studies Take-away courseware, permission for internal use. Lean Six Sigma Master Black Belt Certificate Certified ScrumMaster 5,650 Course Price includes1 night accommodation on campus (4*), tuition, books, case materials, lunch and refreshments and all meals for the course duration. Price includes 5 nights accommodation on campus (4*), tuition, books, case materials, exam and certification fee and all meals for the course duration. Price includes 10 nights accommodation (4*), meals, tuition, project panel assessment, exam, certification fee and unlimited remote coaching for course duration.

9 Open enrolment Training Calendar 2015 Course Dates YELLOW BELT GREEN BELT BLACK BELT MASTER BLACK BELT (2 Days) (5 Days) (5 Days) (2 x 5, Total 10 Days) January th January 9 13 th February 31 1 st April 2 6 th March th April th May th May 8 12 th June th March (SI) 1 5 th June (SII) nd September st July 9 10 th November 28 2 nd October 9 10 th November 7 11 th December 3 7 th August th October th December 6 10 th July (SI) 2 6 th November (SII) UK Open Enrolment Training Venue Heaton Mount Keighley Rd. Bradford United Kingdom BD9 4JU FIND US We can also deliver any of our courses at your company location exclusively for you and your employees, including training in several European languages. To find out more about In-house Training, please get in touch.

10 Who should attend This four-part Accelerated Learning journey is designed for a mix of participants including team members, and technical experts, consultants, senior executives, business leaders and sponsors from a wide variety of industries and business dynamics. A Positive Learning Environment. All our training venues are selected to deliver the best in a positive distraction free environment allowing you the time and ability to learn effectively. Certification and Exam Track Upon successful completion of the respective training program you will receive the Game Change Lean Six Sigma Yellow, Green, Black or Master Black Belt Certificate. Our certification process is based on the GE, Motorola and Honeywell certification model and is recognised as the appropriate way to become certified. All course curriculum conforms to the BOK as specified by the American Society of Quality (ASQ) and other benchmark standards. Case studies and group tutorials are designed to ensure you gain a practical understanding of systematically selecting and applying appropriate methods and tools. The learning outcomes are individually assessed by the instructor during the course and through the final exam on the last day of the course. Access course feedback from past delegates on our website.

11 WHAT WE DO Since 2005, the Game Change Accelerated Lean Six Sigma 'Boot Camp' and In-house Training and Certification program has been successfully completed by over 1800 business professionals worldwide from a wide variety of manufacturing, service and transactional organization's. Our approach does away with the tendency of traditional training courses to "learn and leave", whereby Lean Six Sigma knowledge is transferred but improvement results are never fully realized. We focus on practice not theory. All Game Change Instructors are highly experienced able to convey classroom based instruction and concepts to applied knowledge in an engaging manner. We don't deliver training, we train to deliver business results. T: +44 (0) E: enquiry@game-change.com W: A: Game Change Ltd Peckover Street, Little Germany, Bradford, UK BD1 +GameChangeLeanSixSigma DISTICTIVE PROGRAM FEATURES Fast Certification Timescales Accelerated Learning. Significantly reduce certification timescales and costs against conventional training courses. Fast, effective, highly practical Yellow, Green, Black and Mater Black Belt - Collaborative Learning Whereas traditional Lean Six Sigma courses emphasize presentation or material based learning content to apply afterwards on projects, the Game Change program emphasizes collaboration between learners through activity based learning and project work during the course. Tried and Tested Game Change has trained and certified hundreds of organisation's and thousands of business professionals to help them build their Lean Six Sigma capabilities. Tailored Programs Company Registration Number: We can also deliver any of our courses at your company location exclusively for you and your employees, including training in several European languages.

Lean Six Sigma Black Belt-EngineRoom

Lean Six Sigma Black Belt-EngineRoom Lean Six Sigma Black Belt-EngineRoom Course Content and Outline Total Estimated Hours: 140.65 *Course includes choice of software: EngineRoom (included for free), Minitab (must purchase separately) or

More information

Lean Six Sigma Black Belt Blended Learning Program. Course Description. Blended Learning

Lean Six Sigma Black Belt Blended Learning Program. Course Description. Blended Learning Course Description Blended Learning Lean Six Sigma Black Belt Blended Learning Program Lean Six Sigma (LSS) is a disciplined process improvement approach focused on reducing waste, increasing customer

More information

BODY OF KNOWLEDGE CERTIFIED SIX SIGMA YELLOW BELT

BODY OF KNOWLEDGE CERTIFIED SIX SIGMA YELLOW BELT BODY OF KNOWLEDGE CERTIFIED SIX SIGMA YELLOW BELT The topics in this Body of Knowledge include additional detail in the form of subtext explanations and the cognitive level at which test questions will

More information

Certified Six Sigma Yellow Belt

Certified Six Sigma Yellow Belt Certified Six Sigma Yellow Belt Quality excellence to enhance your career and boost your organization s bottom line asq.org/cert The Global Voice of Quality TM Certification from ASQ is considered a mark

More information

Lean Six Sigma Master Black Belt Certification Programme (MBB 08)

Lean Six Sigma Master Black Belt Certification Programme (MBB 08) Lean Six Sigma Master Black Belt Certification Programme (MBB 08) DURING APRIL - MAY 2015 (12 days) Conducted by: SQC & OR Unit, Mumbai Indian Statistical Institute, Room No 320, 3rd Floor Old C G O Building

More information

Lean Certification Program Blended Learning Program Cost: $5500. Course Description

Lean Certification Program Blended Learning Program Cost: $5500. Course Description Lean Certification Program Blended Learning Program Cost: $5500 Course Description Lean Certification Program is a disciplined process improvement approach focused on reducing waste, increasing customer

More information

Course Overview Lean Six Sigma Green Belt

Course Overview Lean Six Sigma Green Belt Course Overview Lean Six Sigma Green Belt Summary and Objectives This Six Sigma Green Belt course is comprised of 11 separate sessions. Each session is a collection of related lessons and includes an interactive

More information

Lean Six Sigma Black Belt Body of Knowledge

Lean Six Sigma Black Belt Body of Knowledge General Lean Six Sigma Defined UN Describe Nature and purpose of Lean Six Sigma Integration of Lean and Six Sigma UN Compare and contrast focus and approaches (Process Velocity and Quality) Y=f(X) Input

More information

SSA & Company s Open Enrollment Training Program

SSA & Company s Open Enrollment Training Program SSA & Company s Open Enrollment Training Program Continuing our tradition of innovation and leadership by offering the most advanced, flexible, and effective Lean Six Sigma and process improvement training

More information

Operational Excellence using Lean Six Sigma Amit Dasgupta

Operational Excellence using Lean Six Sigma Amit Dasgupta Operational Excellence using Lean Six Sigma Amit Dasgupta Amit Dasgupta 1 Contents Introduction to Operational Excellence Deployment Practice Our Services Amit Dasgupta 2 Operational Excellence using Lean

More information

Body of Knowledge for Six Sigma Lean Sensei

Body of Knowledge for Six Sigma Lean Sensei Body of Knowledge for Six Sigma Lean Sensei What to Prepare For: The following is the Lean Six Sigma Certification Body of Knowledge that the exam will cover. We strongly encourage you to study and prepare

More information

Learning Objectives Lean Six Sigma Black Belt Course

Learning Objectives Lean Six Sigma Black Belt Course Learning Objectives Lean Six Sigma Black Belt Course The overarching learning objective of this course is to develop a comprehensive set of skills that will allow you to function effectively as a Six Sigma

More information

Course Information. Graduate Certificate in Lean Six Sigma. InteGlobal Graduate School of Business Productivity

Course Information. Graduate Certificate in Lean Six Sigma. InteGlobal Graduate School of Business Productivity InteGlobal Graduate School of Business Productivity Course Information Graduate Certificate in Lean Six Sigma 91558NSW GCLSS GradCertLSS BSB51413 DPM Diploma of Project Management Copyright Candidate Information

More information

TPMG. Lean. Transformation In Healthcare. Consulting. Improving patient outcomes and satisfaction while driving down the cost of care!

TPMG. Lean. Transformation In Healthcare. Consulting. Improving patient outcomes and satisfaction while driving down the cost of care! TPMG Consulting Lean Improving patient outcomes and satisfaction while driving down the cost of care! Transformation In Healthcare Service Description: Excellence in Healthcare Delivery TABLE OF CONTENTS

More information

Learning Six Sigma Theory

Learning Six Sigma Theory Independent Learning Pursuit FX Competency The following essay was written by a student in the School for New Learning, in support of an Independent Learning Pursuit (ILP). The student has agreed to share

More information

Six Sigma. Breakthrough Strategy or Your Worse Nightmare? Jeffrey T. Gotro, Ph.D. Director of Research & Development Ablestik Laboratories

Six Sigma. Breakthrough Strategy or Your Worse Nightmare? Jeffrey T. Gotro, Ph.D. Director of Research & Development Ablestik Laboratories Six Sigma Breakthrough Strategy or Your Worse Nightmare? Jeffrey T. Gotro, Ph.D. Director of Research & Development Ablestik Laboratories Agenda What is Six Sigma? What are the challenges? What are the

More information

Certified Quality Process Analyst

Certified Quality Process Analyst Certified Quality Process Analyst Quality excellence to enhance your career and boost your organization s bottom line asq.org/certification The Global Voice of Quality TM Certification from ASQ is considered

More information

Unit 1: Introduction to Quality Management

Unit 1: Introduction to Quality Management Unit 1: Introduction to Quality Management Definition & Dimensions of Quality Quality Control vs Quality Assurance Small-Q vs Big-Q & Evolution of Quality Movement Total Quality Management (TQM) & its

More information

Lean Specialist Certification Program

Lean Specialist Certification Program Lean Specialist Certification Program ADVANCED INNOVATION GROUP PRO EXCELLENCE Lean Specialist Certification Program Certification from AIGPE has upheld the highest standards in the field of quality excellence

More information

BQF Lean Certification Process

BQF Lean Certification Process BQF Lean Certification Process Overview The CI/Lean Certification process provides for four levels of BQF certification. These are: BQF CI/Lean Associate; BQF CI/Lean Practitioner; BQF CI/Lean Advanced

More information

Body of Knowledge for Six Sigma Green Belt

Body of Knowledge for Six Sigma Green Belt Body of Knowledge for Six Sigma Green Belt What to Prepare For: The following is the Six Sigma Green Belt Certification Body of Knowledge that the exam will cover. We strongly encourage you to study and

More information

Professional Selling Skills The Psychology of Sales Strategic Selling

Professional Selling Skills The Psychology of Sales Strategic Selling MAGUIRE SALES ACADEMY The Maguire Sales Academy provides delegate with the opportunity to be exposed to consultant trainers with many years of experience and knowledge in a variety of industry sectors.

More information

Classroom, in company and online learning

Classroom, in company and online learning Lean Certification Programs Classroom, in company and online learning Lean Certification Programs Classroom, in company and online learning As budgets tighten and competition increases across sectors and

More information

Business Improvement. Intro. The shining of the compass metal needle. The one leading all the individual units of the fleet toward the same goal.

Business Improvement. Intro. The shining of the compass metal needle. The one leading all the individual units of the fleet toward the same goal. Business Improvement The shining of the compass metal needle. The one leading all the individual units of the fleet toward the same goal. Intro Symbol is a leading service provider and trainer in process

More information

I. Enterprise-wide Planning and Deployment (25 questions)

I. Enterprise-wide Planning and Deployment (25 questions) ASQ Certified Master Black Belt (MBB) Body of Knowledge Multiple-Choice Section 100 Questions 2 ½ hours The topics in this Body of Knowledge (BOK) include descriptive details (subtext) that will be used

More information

Lean Manufacturing Practitioner Training

Lean Manufacturing Practitioner Training Lean Manufacturing Practitioner Training Eliminate waste and maximize customer value kpmg.com/eastafrica/mc Lean Manufacturing Practitioner Training Lean Manufacturing is a way to eliminate waste, reduce

More information

THE CERTIFIED SIX SIGMA BLACK BELT HANDBOOK

THE CERTIFIED SIX SIGMA BLACK BELT HANDBOOK THE CERTIFIED SIX SIGMA BLACK BELT HANDBOOK SECOND EDITION T. M. Kubiak Donald W. Benbow ASQ Quality Press Milwaukee, Wisconsin Table of Contents list of Figures and Tables Preface to the Second Edition

More information

Establishing Business Process Continuous Improvement Capabilities

Establishing Business Process Continuous Improvement Capabilities Establishing Business Process Continuous Improvement Capabilities Choosing the course & planning the journey Overview August 2009 Establishing continuous improvement capabilities requires top-down commitment

More information

Unit-5 Quality Management Standards

Unit-5 Quality Management Standards Unit-5 Quality Management Standards 1 THE ISO 9000 FAMILY ISO 9000: 2005 Identifies the fundamentals and vocabulary for Quality Management Systems (QMS) ISO 9001:2008 Specifies requirements for a QMS where

More information

Certified Quality Improvement Associate

Certified Quality Improvement Associate Certified Quality Improvement Associate Quality excellence to enhance your career and boost your organization s bottom line asq.org/certification The Global Voice of Quality TM Certification from ASQ is

More information

Course Catalogue 2015 Learn new skills. Realise unfulfilled potential. Explore new directions with Interskill Learning today.

Course Catalogue 2015 Learn new skills. Realise unfulfilled potential. Explore new directions with Interskill Learning today. Interskill Learning United Kingdom America Australia +44 1625 44 11 20 www.interskill.co.uk Course Catalogue 2015 Learn new skills. Realise unfulfilled potential. Explore new directions with Interskill

More information

Measuring ROI of Agile Transformation

Measuring ROI of Agile Transformation Measuring ROI of Agile Transformation Title of the Paper: Measuring Return on Investment (ROI) of Agile Transformation Theme: Strategic & Innovative Practices Portfolio, Programs & Project (PPP) Management

More information

Lean Six Sigma Green Belt (Hybrid)

Lean Six Sigma Green Belt (Hybrid) Lean Six Sigma (Hybrid) Description: Six Sigma training provides participants with enhanced problem-solving skills, with an emphasis on the DMAIC (Define, Measure, Analyze, Improve and Control) model with

More information

American Society for Quality (ASQ) CERTIFIED SIX SIGMA GREEN BELT (CSSGB) BODY OF KNOWLEDGE 2014

American Society for Quality (ASQ) CERTIFIED SIX SIGMA GREEN BELT (CSSGB) BODY OF KNOWLEDGE 2014 American Society for Quality (ASQ) CERTIFIED SIX SIGMA GREEN BELT (CSSGB) BODY OF KNOWLEDGE 2014 Included in this body of knowledge (BOK) are explanations (subtext) and cognitive levels for each topic

More information

Lean Six Sigma Consulting

Lean Six Sigma Consulting Lean Consulting A Joint Initiative between Lean International Board & Latitude 12 About Lean Lean and, together known as Lean, is a set of widely used Leadership and Management tools and techniques that

More information

Lean Six Sigma Certified Black Belt 2014 Brochure

Lean Six Sigma Certified Black Belt 2014 Brochure Lean Six Sigma Certified Black Belt 2014 Brochure This Brochure details the Lean Six Sigma certified Black Belt course for online, in public and in house training formats. The full curriculum is available

More information

Continuous Improvement Toolkit

Continuous Improvement Toolkit Continuous Improvement Toolkit Mind Mapping Managing Risk PDPC Pros and Cons Importance-Urgency Mapping RACI Matrix Stakeholder Analysis FMEA RAID Logs Break-even Analysis Cost Benefit Analysis PEST PERT/CPM

More information

Design for Six Sigma +Lean Toolset

Design for Six Sigma +Lean Toolset Stephan Lunau (Ed.) Christian Staudter Jens-Peter Mollenhauer Renata Meran Olin Roenpage Clemens von Hugo Alexis Hamalides Design for Six Sigma +Lean Toolset Implementing Innovations Successfully 4y Springer

More information

Lean Six Sigma A guide to business improvement and certification

Lean Six Sigma A guide to business improvement and certification Lean Six Sigma A guide to business improvement and certification Lean Six Sigma Business Improvement What is Lean Six Sigma? Lean Six Sigma is a two staged business approach to continual improvement which

More information

The Power of Two: Combining Lean Six Sigma and BPM

The Power of Two: Combining Lean Six Sigma and BPM : Combining Lean Six Sigma and BPM Lance Gibbs and Tom Shea Lean Six Sigma (LSS) and Business Process Management (BPM) have much to contribute to each other. Unfortunately, most companies have not integrated

More information

Role of Design for Six Sigma in Total Product Development

Role of Design for Six Sigma in Total Product Development Role of Design for Six Sigma in Total Product Development Presentation Outline Introduction to Six Sigma DMAIC Approach Benefits and Limitations of DMAIC Introduction to Design For Six Sigma (DFSS) DMAIC

More information

LEAN CERTIFICATION BODY OF KNOWLEDGE RUBRIC VERSION 3.0

LEAN CERTIFICATION BODY OF KNOWLEDGE RUBRIC VERSION 3.0 MODULE 1 LEAN CERTIFICATION BODY OF KNOWLEDGE RUBRIC VERSION 3.0 1. Cultural Enablers 15% 20% 25% 1.1. Principles of Cultural Enablers 3% 4% 5% 1.1.1. Respect for the individual 1.1.2. Humility 1.2. Processes

More information

Certified Master Black Belt

Certified Master Black Belt Quality excellence to enhance your career and boost your organization s bottom line Certification from ASQ is considered a mark of quality excellence in many industries. It helps you advance your career,

More information

LEAN TECHNIQUES. Some of Our Lean Courses: --How to Implement Lean in Small Companies --Flow control/management

LEAN TECHNIQUES. Some of Our Lean Courses: --How to Implement Lean in Small Companies --Flow control/management One Sunny Hill, Oxford, MA 01540 Phone: 1-877-987-3801 Email: info@qpsinc.com LEAN TECHNIQUES ARE YOU LOOKING TO LEAD THE INDUSTRY? For Manufacturing or Service Does your company: - Have adequate profitability

More information

Lean Six Sigma Green Belt Certification

Lean Six Sigma Green Belt Certification Lean Six Sigma Green Belt Certification PROFESSIONAL CERTIFICATION PROGRAM Get Ready to Unlock the Power of Lean and Six Sigma Learn how to integrate Lean and Six Sigma to turn your organization into a

More information

6 SIGMA TRAINING & CERTIFICATION

6 SIGMA TRAINING & CERTIFICATION www.sixsigmaonline.org 6 SIGMA TRAINING & CERTIFICATION refresh your thinking Online Training & Certification...in your home or in your office Our courses are designed for individuals whose schedule demands

More information

Readiness for Lean/Six Sigma Key success factors for integrating Lean/Six Sigma in a Healthcare setting

Readiness for Lean/Six Sigma Key success factors for integrating Lean/Six Sigma in a Healthcare setting Readiness for Lean/Six Sigma Key success factors for integrating Lean/Six Sigma in a Healthcare setting D. Junell Scheeres, MA, BS, CSSBB VHA s Integrated Delivery Team SHS 2005 Conference Co-Chair jscheere@vha.com

More information

Lean IT Foundation Syllabus

Lean IT Foundation Syllabus Lean IT Foundation Syllabus December 2015 - Version 1.06 1 Introduction Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding

More information

Process Improvement Program Project Process

Process Improvement Program Project Process Process Improvement Program Project Process 1 P a g e 12/3/2014 The Process Improvement Program is part of the City of Fort Lauderdale s FL 2 STAT Approach to Exponential Improvement. Its objective is

More information

Course Title: Managing the Agile Product Development Life Cycle

Course Title: Managing the Agile Product Development Life Cycle Course Title: Managing the Agile Product Development Life Cycle Course ID: BA25 Credits: 28 PDUs Course Duration: 4 days (with optional Executive session) Course Level: Intermediate/Advanced Course Description:

More information

Performance Excellence Process

Performance Excellence Process Performance Excellence Process The Performance Excellence Process is a resultsoriented, long-term approach to the way government does business It uses several best practice methodologies, including Strategy

More information

DMAIC PHASE REVIEW CHECKLIST

DMAIC PHASE REVIEW CHECKLIST Project Name Project Lead Champion Kick-Off Date: _mm / dd / yyyy Project CTQ & Target D-M-A-I-C: DEFINE Project Identification: Big Y linkage identified Customer(s) & Customer type identified Voice of

More information

THE SIX SIGMA YELLOW BELT SOLUTIONS TEXT

THE SIX SIGMA YELLOW BELT SOLUTIONS TEXT THE SIX SIGMA YELLOW BELT SOLUTIONS TEXT 2014 by Bill Wortman - All rights reserved SECTION II SIX SIGMA FUNDAMENTALS - SAMPLE QUESTIONS 2.1. The DPMO for a process is 860. What is the approximate six

More information

Six Sigma Certification Program White Belt Lesson 3: Six Sigma Teamwork; Roles and Responsibilities

Six Sigma Certification Program White Belt Lesson 3: Six Sigma Teamwork; Roles and Responsibilities The Six Sigma Training and Certification Levels are organized into a hierarchy of individuals (named according to martial arts convention). As this process is deeply rooted in teamwork, it is important

More information

The Tie Between the Speaker & the Topic

The Tie Between the Speaker & the Topic purify protect Understanding the Difference Between Six Sigma and Lean in the Supply Chain transport Gary Jing, PhD, MBB Sept 18, 2006 The Tie Between the Speaker & the Topic MS in Reliability & Applied

More information

THE PERFORMANCE MANAGEMENT GROUP LLC

THE PERFORMANCE MANAGEMENT GROUP LLC THE PERFORMANCE MANAGEMENT GROUP LLC ONLINE TRAINING: LEAN SIX SIGMA SERVICE EXCELLENCE BLACK BELT CERTIFICATION Performance Improvement Training for Service Industries: Financial Services Telecommunications

More information

PINK ELEPHANT THOUGHT LEADERSHIP WHITE PAPER DEVELOPING AN IT SERVICE MANAGEMENT TRAINING STRATEGY & PLAN

PINK ELEPHANT THOUGHT LEADERSHIP WHITE PAPER DEVELOPING AN IT SERVICE MANAGEMENT TRAINING STRATEGY & PLAN PINK ELEPHANT THOUGHT LEADERSHIP WHITE PAPER DEVELOPING AN IT SERVICE MANAGEMENT TRAINING STRATEGY & PLAN Executive Summary Developing and implementing an overall IT Service Management (ITSM) training

More information

LAW FIRM APPROACHES TO PROCESS IMPROVEMENT May 2012

LAW FIRM APPROACHES TO PROCESS IMPROVEMENT May 2012 LAW FIRM APPROACHES TO PROCESS IMPROVEMENT May 2012 By Catherine Alman MacDonagh, JD and Laura Colcord Many questions we are asked are about the different approaches law firms are taking with regard to

More information

Project Management. On-Site Training and Facilitation Services. www.performanceweb.org. For more information, visit

Project Management. On-Site Training and Facilitation Services. www.performanceweb.org. For more information, visit Project Management On-Site Training and Facilitation Services For more information, visit www.performanceweb.org Benefits of On-Site Training The Performance Institute s proven consulting methodology is

More information

COBIT 5 Implementation Certification Course

COBIT 5 Implementation Certification Course COBIT 5 Implementation Certification Course About COBIT 5.0 Information is created, used, retained, disclosed and destroyed. Technology plays a key role in these actions and technology is becoming pervasive

More information

How To Train For Business

How To Train For Business TRAINING BROCHURE 2015 Sales Training International Limited www.salestrainingint.com / Tel: 0845 8901 701 Contents About Sales Training International... 2 Training Courses... 3 Leadership and Management...

More information

Improving Healthcare at. Lean Six Sigma

Improving Healthcare at. Lean Six Sigma Lean Six Sigma in Healthcare Improving Healthcare at Presbyterian Healthcare Services Using Lean Six Sigma Learning Objectives Why we need to improve our processes What is Lean Six Sigma Why do we need

More information

LEAN SIX SIGMA GR E E N B E LT

LEAN SIX SIGMA GR E E N B E LT GREEN BELT ir H.C. Theisens Master Black Belt In today s globally competitive market place, it is important for all businesses and organizations, whether manufacturing or service, to continuously focus

More information

Education and Development for Transformation Lean/Six Sigma Curriculum

Education and Development for Transformation Lean/Six Sigma Curriculum Education and Development for Transformation Lean/Six Sigma Curriculum Curriculum Syllabus Version 5.0 May 2015 Education and Development for Transformation: Lean/Six Sigma Curriculum GP Strategies Operational

More information

Lean Training for Health Care

Lean Training for Health Care Lean Training for Health Care Lean thinking originated in the automotive sector and is now at the forefront of all industries. It is especially valuable in the health care realm, where budgets are perennially

More information

- 5 days (30 PDUs)... 15. ITIL V3 Intermediate Capability - Planning, Protection and Optimization... 14

- 5 days (30 PDUs)... 15. ITIL V3 Intermediate Capability - Planning, Protection and Optimization... 14 Course List Business Analysis... 5 Advanced Business Analysis - 2 days (16 PD Hrs/CDUs)... 5 Basics of Business Analysis - 1 day... 5 Business Process Analysis - 2 days... 5 Business Analysis Certification

More information

From Servant. Transformational Leadership

From Servant. Transformational Leadership Manufacturing leadership journal... Provided with kind permission of Manufacturing Leadership Journal From Servant to Transformational Leadership The philosophy of Servant Leadership has served the manufacturing

More information

LEAN SIX SIGMA MASTER BLACK BELT CERTIFICATION PROGRAMS

LEAN SIX SIGMA MASTER BLACK BELT CERTIFICATION PROGRAMS LEAN SIX SIGMA MASTER BLACK BELT CERTIFICATION PROGRAMS Abbreviations: LSS = Lean Six Sigma, MBB = Master Black Belt, BB = Black Belt Title Lean Six Sigma Master Black Belt Master Black Belt Pre-requisites,

More information

Introduction to Enterprise Agile Frameworks

Introduction to Enterprise Agile Frameworks Introduction to Enterprise Agile Frameworks PMINU PDC 2014 May 9, 2014, Salt Lake City, Utah Presented by: Mehul Kapadia SAFe SPC, PMI-ACP, CSM, CSPO, PMP 1 Introduction Mehul Kapadia Director of Project

More information

1 Define-Measure-Analyze- Improve-Control (DMAIC)

1 Define-Measure-Analyze- Improve-Control (DMAIC) 1 Define-Measure-Analyze- Improve-Control (DMAIC) Six Sigma s most common and well-known methodology is its problem-solving DMAIC approach. This section overviews the methodology and its high-level requirements,

More information

Universally Accepted Lean Six Sigma Body of Knowledge for Green Belts

Universally Accepted Lean Six Sigma Body of Knowledge for Green Belts Universally Accepted Lean Six Sigma Body of Knowledge for Green Belts The IASSC Certified Green Belt Exam was developed and constructed based on the topics within the body of knowledge listed here. Questions

More information

Six Sigma Can Help Project Managers Improve Results

Six Sigma Can Help Project Managers Improve Results Six Sigma Can Help Project Managers Improve Results By Harry Rever If it was easy to improve business results, results would always improve. Obviously, this is not the case. Business leaders understand

More information

E-Learning Learnings from Vocational Education in Victoria, Australia

E-Learning Learnings from Vocational Education in Victoria, Australia E-Learning Learnings from Vocational Education in Victoria, Australia Investment and innovation to better support industry and learner needs Skills Development Skills Development for National Development.

More information

Keywords Agile, Scrum Methodology, Tools for Scrum, Six Sigma tools, scrum and six sigma

Keywords Agile, Scrum Methodology, Tools for Scrum, Six Sigma tools, scrum and six sigma Volume 4, Issue 3, March 2014 ISSN: 2277 128X International Journal of Advanced Research in Computer Science and Software Engineering Research Paper Available online at: www.ijarcsse.com Integrating Six

More information

BCS Foundation Certificate in Agile Syllabus

BCS Foundation Certificate in Agile Syllabus BCS Foundation Certificate in Agile Syllabus Version 1.5 March 2015 Change History Any changes made to the syllabus shall be clearly documented with a change history log. This shall include the latest

More information

Identify your future leaders with Kallidus Talent

Identify your future leaders with Kallidus Talent Identify your future leaders with Kallidus Talent kallidus.com/ Future proof and develop your team and safeguard your organisation Kallidus Talent Talent and succession planning needn t be difficult. Kallidus

More information

Process Improvement Training Portfolio

Process Improvement Training Portfolio Process Improvement Training Portfolio evolve To stay competitive, all businesses focus on achieving increasingly better bottom-line results. That s why it s essential to develop and maintain business

More information

Lean Six Sigma for Healthcare

Lean Six Sigma for Healthcare Lean for Healthcare Yellow Belt Green Belt Black Belt Lean Fundamentals Advanced Lean for Healthcare The Lean for Healthcare Yellow Belt program is designed to provide a basic introducti to Lean Six Sigma

More information

Improvement & Implementation. Implementation & Leadership

Improvement & Implementation. Implementation & Leadership INTRODUCTION The level descriptors are central to LCS, since they define what knowledge and implementation abilities an individual should possess. A programme or course aligned to a level should therefore

More information

ASQ s Black Belt Certification A Personal Experience

ASQ s Black Belt Certification A Personal Experience C E R T F C A T O N ASQ s Black Belt Certification A Personal Experience Two members tell why they took the exam and how they prepared by Don Cochrane and Praveen Gupta SX SGMA S the most talked and written

More information

TRAINING SESSION SUMMARIES FOR SERVICE

TRAINING SESSION SUMMARIES FOR SERVICE TRAINING SESSION SUMMARIES FOR SERVICE Central to the lean philosophy is the mandate to educate everyone in an organization. Productivity s lean training has been called the best in the business, and for

More information

January 2011 Six Sigma SIG Meeting

January 2011 Six Sigma SIG Meeting Six Sigma and Project Management ASQ 502 Baltimore LSS SIG Geoffrey Withnell Dynamics Research Corp. January 2011 Six Sigma SIG Meeting I ll Ill give you a moment to digest this Some truthinpresenting

More information

A C T A U N I V E R S I T A T I S L O D Z I E N S I S. Maciej Urbaniak

A C T A U N I V E R S I T A T I S L O D Z I E N S I S. Maciej Urbaniak A C T A U N I V E R S I T A T I S L O D Z I E N S I S FOLIA OECONOMICA 257, 2011 Maciej Urbaniak REASONS AND BENEFITS OF IMPLEMENTING SIX SIGMA IN THE EMPIRICAL STUDY OF ENTERPRISES OPERATING IN POLAND

More information

Ensuring Reliability in Lean New Product Development. John J. Paschkewitz, P.E., CRE

Ensuring Reliability in Lean New Product Development. John J. Paschkewitz, P.E., CRE Ensuring Reliability in Lean New Product Development John J. Paschkewitz, P.E., CRE Overview Introduction and Definitions Part 1: Lean Product Development Lean vs. Traditional Product Development Key Elements

More information

GE Capital. Driving change and continuous process improvement. how-to

GE Capital. Driving change and continuous process improvement. how-to Driving change and continuous process improvement Process improvement or PI involves applying tools and techniques to help a company achieve its goals Characteristics Aligned around what customers value

More information

Define. Measure. Analyze. Improve. Control. Project Name/Description. DMAIC Step Work Done/Tools Used by Team My Role/Contribution

Define. Measure. Analyze. Improve. Control. Project Name/Description. DMAIC Step Work Done/Tools Used by Team My Role/Contribution Six Sigma Green Belt DMAIC Project Logbook Please fill out this document (use as many pages as necessary). Detail what your team and you did in each step of the DMAIC. If the Project is a Kaizen Event,

More information

Building tomorrow s leaders today lessons from the National College for School Leadership

Building tomorrow s leaders today lessons from the National College for School Leadership Building tomorrow s leaders today lessons from the National College for School Leadership If you re looking for innovative ways to engage your would-be leaders through gaming and video role play, the National

More information

BEST Lean Six Sigma Black Belt Training

BEST Lean Six Sigma Black Belt Training BEST Lean Six Sigma Black Belt Training Achieve exceptional business results by improving products, services and processes. World Class Lean Six Sigma training emphasizing organizational change management.

More information

Cascading Six Sigma Deployment for higher ROI. Six Sigma - 24 Training Programme 2006/07 Prof. Dr. Elena Averboukh, Fellow Master Black Belt

Cascading Six Sigma Deployment for higher ROI. Six Sigma - 24 Training Programme 2006/07 Prof. Dr. Elena Averboukh, Fellow Master Black Belt Cascading Six Sigma Deployment for higher ROI Six Sigma - 24 Training Programme 2006/07 Prof. Dr. Elena Averboukh, Fellow Master Black Belt www.sixsigma-24.de 1. Cascading Training Deployment more Efficient

More information

Lean Silver Certification Blueprint

Lean Silver Certification Blueprint The Lean Certification Blueprint provides additional useful information beyond the Body of Knowledge. The Body of Knowledge specifies the competencies, topics, and subtopics required by different types

More information

Six Sigma Continuous Improvement

Six Sigma Continuous Improvement Chapter 4 Six Sigma Continuous Improvement The signifi cant problems we face cannot be solved at the same level of thinking we were at when we created them. Albert Einstein 4.1 SIX SIGMA CONTINUOUS IMPROVEMENT

More information

Quality Guideline. European Six Sigma Club - Deutschland e.v. Education. Six Sigma Green Belt Minimum Requirements. Training

Quality Guideline. European Six Sigma Club - Deutschland e.v. Education. Six Sigma Green Belt Minimum Requirements. Training Quality Guideline European Six Sigma Club - Deutschland e.v. Education European Six Sigma Club Deutschland e.v. Telefon +49 (0)911 46 20 69 56 Telefax +49 (0)911 46 20 69 57 E-Mail essc@sixsigmaclub.de

More information

Lean Six Sigma Black Belt Certification Recommendation. Name (as it will appear on the certificate) Address. City State, Zip

Lean Six Sigma Black Belt Certification Recommendation. Name (as it will appear on the certificate) Address. City State, Zip Lean Six Sigma Black Belt Certification Recommendation Name (as it will appear on the certificate) IQF Member Number Address City State, Zip Country We the undersigned, on behalf of the Sponsoring Organization,

More information

The Role of Lean Six Sigma in Enterprise Business Transformations

The Role of Lean Six Sigma in Enterprise Business Transformations The Role of Lean Six Sigma in Enterprise Business Transformations By Amy Speth Executive Director, Business Transformations Femme Comp, Inc amyspeth@cox.net 757-377-5443 May 28, 2008 24 years in IT About

More information

Learning to thrive on change Change Management Foundation and Practitioner

Learning to thrive on change Change Management Foundation and Practitioner Learning to thrive on change Change Management Foundation and Practitioner Programme overview Managing change, and more importantly the impact of change, can be stressful and difficult to get right. The

More information

Hong Kong. Training Courses 2015. Relevant and high-impact training targeted to actual business needs and market realities

Hong Kong. Training Courses 2015. Relevant and high-impact training targeted to actual business needs and market realities Hong Kong Training Courses 2015 Relevant and high-impact training targeted to actual business needs and market realities Leading global excellence in procurement and supply About CIPS The Chartered Institute

More information

Comparison of EngineRoom (6.0) with Minitab (16) and Quality Companion (3)

Comparison of EngineRoom (6.0) with Minitab (16) and Quality Companion (3) Comparison of EngineRoom (6.0) with Minitab (16) and Quality Companion (3) What is EngineRoom? A Microsoft Excel add in A suite of powerful, simple to use Lean and Six Sigma data analysis tools Built for

More information

International Executive Development Programme 2011

International Executive Development Programme 2011 The Banking Sector Education & Training Authority International Executive Development Programme 2011 Address Thornhill Office Park, Block 15, 94 Bekker Road, Midrand, 1685 PO Box 11678, Vorna Valley, 1686

More information

I. Organization-wide Planning and Deployment (Questions 12)

I. Organization-wide Planning and Deployment (Questions 12) AMERICAN SOCIETY FOR QUALITY CERTIFIED SIX SIGMA BLACK BELT (CSSBB) BODY OF KNOWLEDGE The topics in this Body of Knowledge include additional detail in the form of subtext explanations and the cognitive

More information

Qlik UKI Consulting Services Catalogue

Qlik UKI Consulting Services Catalogue Qlik UKI Consulting Services Catalogue The key to a successful Qlik project lies in the right people, the right skills, and the right activities in the right order www.qlik.co.uk Table of Contents Introduction

More information