2013 Howard University Undergraduate Graduating Student Exit Survey

Transcription

1 2013 Howard University Undergraduate Graduating Student Exit Survey All Schools and Colleges Description The Howard University Undergraduate Graduating Student Exit Survey is administered annually to prospective candidates for graduation enrolled in all undergraduate programs. The primary purpose of the survey is to obtain information about students satisfaction with a range of academic and coacademic experiences during their matriculation and to inquire about their plans for the future. The survey was administered by the Office of Institutional Assessment and Evaluation (OIAE) through a web-based format with the assistance and cooperation of faculty and staff in the various schools and colleges. The results are divided into six broad catergories: demographics, school/college assessment data, student quality of life data, university community experience data, post graduation and student comments. There were 1089 respondents. Office of Institutional Assessment and Evaluation Working together to create a culture of evidence-based decision making

2 Table of Contents Executive Summary 3 Demographic Data 6 Profile 6 Enrollment 7 Stop-Out 8 School/College Assessment Data 9 Educational Experience: Institutional, School/College and Departmental Assessment Data 9 Faculty Performance & Academic Advising 10 Instructional Delivery and Context & Preparation for Post-Graduation 11 Knowledge and Skill Development 12 Student Quality of Life Data 13 Financial Aid and Services 13 Student Support Services 14 Campus Life and Activities 15 University Community Experience Data 16 Administrative Offices & Student Involvment in Assessment 16 Information Systems and Ancillary Services 17 Range of University Experiences 18 Physical Facilities 19 Post-Graduation 20 Student Comments Howard University Undergraduate Graduating Student Exit Survey 2 Prepared by the Office of Institutional Assessment and Evaluation

3 EXECUTIVE SUMMARY The Howard University Undergraduate Graduating Student Exit Survey is administered annually to prospective candidates for graduation who are enrolled in all of the University s undergraduate programs. The primary purpose of the survey is twofold: (1)to obtain information about students satisfaction with a range of academic and co-academic experiences during their matriculation at the University, and (2) to inquire about their plans for the future. The survey is administered by the Office of Institutional Assessment and Evaluation (OIAE) through a web-based format with the assistance and cooperation of faculty and staff in the various schools and colleges. The presentation of the results of the survey is divided into six broad categories: demographics, school/college assessment data, student quality of life data, university community experience data, post-graduation and student comments. Student comments are included in the Appendix. There were 1,089 respondents. The following sections contain the highlights from the data that were collected from the 2013 class of prospective graduates. Demographics: Who are the Members of the Undergraduate Class of 2013? The ratio of females to males is almost 3 to 1 with females representing 70.9% and males representing 29.1% of the respondents. The two largest ethnic groups are African Americans (84.6%) and Africans (6.1%). No American Indian/Alaska Natives responded to the survey. Approximately 81.9% of the respondents either worked full-time or part-time while in school. Interestingly, 4.7% (31) students work full-time on campus. While the majority (68.1%) of the prospective graduates earned their degrees in 4 years or less, 20.8% took five years to earn a degree after entering Howard. Also, 22.3% of the respondents were transfer students and 38.4% of them are the first in their family to attend college. 12.5% of the respondents have missed one or more semesters since they first enrolled in Howard University. Since the definition of the graduation rate as calculated by the Department of Education excludes students who stop out for one semester, it is important to try to minimize the percentage of students who stop out. School/College Data: How Satisfied Were They with their Educational Experiences? Approximately 85% of the students indicated that they were very satisfied or satisfied with the overall quality of their educational experience at Howard. Slightly fewer, 76.6%, were very satisfied or satisfied that the educational experience met their expectations. Graduates were also asked to rate the performance of personnel in their school or college: dean, depart chair, school/college administrative staff, departmental office staff, and faculty. The department faculty received the highest satisfaction rating of 86.9% and department staff with a close second highest rating of 85.3%. The largest area of dissatisfaction was related to customer service in the administrative offices of their school or college almost forty percent (42%) of the respondents were dissatisfied or very dissatisfied Howard University Undergraduate Graduating Student Exit Survey 3 Prepared by the Office of Institutional Assessment and Evaluation

4 Academic Advising. Students were asked to indicate their level of satisfaction with various aspects of academic advising. More than half, 66.7%, of the respondents were very satisfied or satisfied with the availability of academic advisors; while just over half, 57.3% felt that way about access to mentoring. It is also interesting to note that respondents were more satisfied with junior/senior year academic advising (66.3%) than with freshman/sophomore year academic advising (50.3%). Research suggests that effective academic advising during the early years can lead to increases in students satisfaction with their overall educational experience and in institutional retention and graduation rates. Knowledge and Skill Development. Students were asked in indicate their level of satisfaction for 21 knowledge and skill areas. The top three areas of development that prospective graduates were most satisfied with were: the ability to demonstrate leadership (94.1%), team work skill development (94.3%), and development of interpersonal skills (93.4%). The ability to demonstrate leadership has been first for the four years 2009, 2010, 2012 and 2013 and it was the area that received the highest rating under very satisfied (42.2%) and the lowest rating under very dissatisfied (0.8%). However, the three lowest areas of development (but still relatively high in absolute terms) were: knowledge of global policies and issues (76.9%), knowledge of the physical sciences (74.4%), and knowledge of mathematics (70%). Student Quality of Life Data: What are Students Perceptions of Institutional Support Services? There are some offices with which students are unfamiliar. When students were asked to rate their level of satisfaction for several institutional support offices, at least 30%, nearly one-third of the students marked Don t Know for the following offices: Office of International Students (38.5%), Office of Student Special Services (31.1%), CEDAR HU Office of Career Services (26.9%) and the University Counseling Service (31.1%). The students were most dissatisfied with the Office of Financial Aid (56.3%) and the Office of Student Financial Services (46.5%). This is the fifth consecutive year that the Office of Financial Aid has received this distinction. University Community Experience Data: What are Students Perception of Institutional Administrative Offices? Almost forty percent of the students reported that they were satisfied with the Office of the President (38.3%) and the Office of the Provost (42.1%). One reason for this level of satisfaction could be when it comes to the Offices of the President and the Provost students marked Don t Know at the rate of 28.9% and 28.8%, respectively Howard University Undergraduate Graduating Student Exit Survey 4 Prepared by the Office of Institutional Assessment and Evaluation

5 Information and ancillary services that received a dissatisfaction rating of at least 30% include: computer system of the University libraries (29%), availability of copying/duplication services (55.1%), wireless access to internet on campus (53.5%), oncampus housing process/management (41.8%), shuttle bus services (30.3%), cost of campus food (45%), variety of food choices (e.g., vegetarian, etc.) (42.5%), BANNER Bisonweb registration system (47.9%) and quality of campus food services (58.8%). The survey results also reveal areas where Howard may be able to expand and improve program experiences for students. For example, only 2.1% of students had experienced distance learning and 4.4% had been involved in service learning. Also, half of the students (49.3%) had not engaged in any undergraduate research project; however, 27.7% of the students had attended a professional conference, 17.3% had presented research findings at a professional conference, and 7.9% had published research. Howard University students are also very community oriented with 65.3% having spent some time in community service; 58.4% in an internship and nearly twenty percent (17%) in inter-disciplinary courses. Students also indicated a need to upgrade physical facilities, including classrooms, libraries, laboratories, residence halls, and physical fitness facilities. Approximately 20.7%are very satisfied or satisfied with the availability of parking. Post-Graduation Students were asked about their post-graduation plans and their relationship with Howard as alumna/alumnus. Eight-five percent of the students indicated that they plan to give back to Howard in some way. Among the 85.4% who plan to give back, 28.3% plan to make financial contribution while 28.7% plan to recruit new students. Thirty-three point nine percent (33.9%) of the respondents who were able to report the salary range that they expected to be in after graduation. Among respondents, 72.2% had no plans to work and 51.8% were planning to pursue graduate/professional studies Howard University Undergraduate Graduating Student Exit Survey 5 Prepared by the Office of Institutional Assessment and Evaluation

6 Demographic Data: Profile Gender Special Student Status Male Female Disabled Veteran Adjudicated 29.1% (317) 70.9% (772) 0.8% (9) 0.6% (7) 0.2% (2) No Special Group Status 90.5% (986) U.S. Citizen Permanent Resident Resident Alien International Student 93.6% (1019) 2.8% (30) 0.3% (3) 3.4% (37) African American Hispanic Latino Citizenship Status Caucasian Asian/Pacific Islander Ethnicity American Indian/Alaska Native African Biracial Not Willing to Disclose 84.6% (921) 1.2% (13) 0.4% (4) 1.2% (13) 0.1% (1) 6.1% (66) 3.7% (40) 2.8% (31) How long did you live on campus? 4 or more years 2-3 years 1 year or less Never 33.0% (359) 40.1% (436) 12.7% (138) 14.2% (154) While at Howard University, you were employed primarily: Full-time Off Campus Part-time Off Campus Full-time On Campus Part-time On Campus Never Worked 9.8% (106) 46.6% (506) 20.8% (226) 4.7% (51) 18.2% (198) GPA Not Applicable 19.0% (207) 15.6% (170) 36.7% (400) 23.5% (256) 5.1% (55) 0.1% (1) 2013 Howard University Undergraduate Graduating Student Exit Survey 6 Prepared by the Office of Institutional Assessment and Evaluation

7 Demographic Data: Enrollment Degree Bachelors Certificate Dual Degree 98.2% (1069) 0.5% (5) 1.4% (15) While at Howard University, you were enrolled primarily: Full-time Part-time 98.8% (1074) 1.2% (13) Indicate the academic year in which you entered Howard University to earn your degree or certificate % (136) 55.6% (606) 20.8% (227) 6.3% (69) 1.3% (14) 1.0% (11) 0.4% (4) 0.6% (7) Before % (3) 0.5% (5) 0.1% (1) 0.6% (6) Indicate whether you entered Howard University as a: First Time in College Student Transfer Student 77.7% (846) 22.3% (243) Indicate whether you entered Howard University as a: First Generation College Student (in your family) Not First Generation College Student 38.4% (416) 59.9% (648) Not Sure 1.7% (18) Arts & Sciences School of Business School of Communications School/College Representation Dentistry School of Education Engineering, Architecture, and Computer Nursing and Allied Health Sciences Pharmacy 52.8% (575) 7.7% (84) 17.3% (188) 0.6% (6) 1.3% (14) 8.8% (96) 11.5% (125) 0.1% (1) 2013 Howard University Undergraduate Graduating Student Exit Survey 7 Prepared by the Office of Institutional Assessment and Evaluation

8 Demographic Data: Stop-Out How many semesters have you missed since you entered Howard? None or More 87.5% (951) 6.8% (74) 3.1% (34) 1.3% (14) 1.3% (14) If you missed any semester of enrollment, identify the primary reason in each of the following groups: Personal Reasons Personal Problems Personal Illness Family Obligations Lack of Interest Death in Family Illness in Family Returned Home 2.6% (28) 9.6 % (13) 6.7% (9) 4.4% (6) 2.2% (3) 1.5% (2) 3.0% (4) Unable to Adjust Other Not Applicable 1.5% (2) 17.8% (24) 32.6% (44) Job Conflict Financial Problems Insufficient Financial Aid Living Arrangements Lack of Campus Housing Military Obligations HU Disciplinary Action Practical Reasons 3.7% (5) 45.9% (62) 7.4% (10) 1.5% (2) 1.5% (2) 0.7% (1) 1.5% (2) Travel Commuting Problems Other Not Applicable 3.7% (5) 0.7% (1) 5.9% (8) 27.4% (37) Difficulty with Courses Dissatisfied with Instructors Courses Cancelled Courses not Needed Transferred to Another School Lack of Academic Progress Incomplete Schedule Academic Reasons 2.2% (3) 4.4% (6) 0.7% (1) 2.2% (3) 2.2% (3) 4.4% (6) 1.5% (2) Lacked Prerequisites Academic Suspension Other Not Applicable 1.5% (2) 3.7% (5) 5.9% (8) 71.1% (96) 2013 Howard University Undergraduate Graduating Student Exit Survey 8 Prepared by the Office of Institutional Assessment and Evaluation

9 Educational Experience: Institutional, School/College and Departmental Assessment Data Overall Education Experience Your Academic Program Overall Quality of the Educational Experience Educational Experience Met Expectations 17.9% (193) 67.4% (729) 11.5% (124) 2.1% (23) 0.8% (9) 0.3% (3) 16.4% (77) 68.6% (742) 12.8% (138) 1.4% (15) 0.6% (6) 0.3% (3) 15.7% (170) 60.9% (658) 18.7% (202) 3.1% (34) 1.1.% (12) 0.5% (5) School/College and Department The effectiveness of your college/school in general The effectiveness of your department in general Your school's/college's student services Customer service in administrative offices of your school or college The effectiveness of your school's or college's Office of Career Services The performance of your Dean The performance of your departmental chairperson The performance of your departmental faculty The performance of your departmental office staff 15.0% (162) 61.5% (663) 18.6% (201) 4.1% (44) 0.3% (3) 0.5% (5) 22.6% (224) 56.4% (608) 16.0% (172) 4.1% (44) 0.4% (4) 0.6% (6) 15.5%(167) 50.9% (549) 23.7% (256) 7.7% (83) 1.7% (18) 0.5% (5) 15.2% (164) 42.0% (453) 22.0% (237) 19.4% (209) 0.7% (8) 0.6% (7) 16.0% (172) 39.8% (429) 17.3% (186) 9.3% (100) 13.1% (141) 4.6% (50) 13.1% (141) 46.6% (502) 13.4% (144) 6.5% (70) 18.0% (194) 2.5% (27) 30.1% (324) 48.8% (526) 9.6% (104) 2.6% (28) 7.9% (85) 1.0% (11) 29.2% (315) 57.7% (622) 9.1% (98) 2.1% (23) 1.5% (16) 0.4% (4) 29.5% (318) 55.8% (602) 8.8% (95) 2.2% (24) 3.0% (32) 0.6% (7) 2013 Howard University Undergraduate Graduating Student Exit Survey 9 Prepared by the Office of Institutional Assessment and Evaluation

10 Faculty Performance & Academic Advising Faculty Performance Availability of Faculty Members Faculty Maintained Office Hours Faculty Presentation Skills Faculty Professionalism 19.0% (204) 61.8% (665) 14.5% (156) 3.4% (37) 1.0% (11) 0.3% (3) 20.9% (225) 60.5% (651) 14.2% (153) 2.6% (28) 1.3% (14) 0.5% (5) 18.6% (200) 65.7% (707) 12.5% (134) 2.0% (21) 0.9% (10) 0.4% (4) 22.5% (242) 62.6% (674) 11.0% (118) 2.9% (31) 0.5% (5) 0.6% (6) Academic Advising Access to mentoring Availability of academic advisors Freshman/sophomore year academic advising Junior/senior year academic advising Overall quality of academic advising Conveying of care for/about the student in advising 12.6% (135) 44.7% (480) 23.2% (249) 6.4% (69) 9.2% (99) 4.0% (43) 16.8% (181) 49.9% (536) 21.9% (235) 10.0% (107) 0.7% (8) 0.7% (8) 15.0% (161) 35.3% (380) 22.5% (242) 18.8% (202) 3.1% (33) 5.3% (57) 17.9% (192) 48.4% (520) 20.0% (215) 11.6% (125) 1.2% (13) 0.9% (10) 15.5% (167) 46.9% (504) 23.1% (248) 12.6% (135) 1.2% (13) 0.7% (8) 18.0% (194) 43.2% (464) 21.9% (235) 14.2% (153) 1.9% (20) 0.8% (9) 2013 Howard University Undergraduate Graduating Student Exit Survey 10 Prepared by the Office of Institutional Assessment and Evaluation

11 InstructionaI Delivery and Context & Preparation for Post-Graduation Instructional Delivery and Context Student/teacher ratio Quality of courses offered (curricula) Quality of course syllabi Quality of student learning assessment (testing) Overall quality of instruction Level of intellectual stimulation in courses Promotion of and/or opportunity for creativity Availability of evening courses Availability of summer courses Availability of academic support/tutorial services Quality/effectiveness of academic support/tutorial services Your own level of scholarly effort/engagement 23.5% (253) 61.8% (665) 11.2% (120) 3.0% (32) 0.3% (3) 0.3% (3) 14.3% (154) 58.2% (626) 22.5% (242) 4.5% (48) 0.4% (4) 0.2% (2) 17.8% (191) 68.0% (732) 11.8% (127) 1.5% (16) 0.6% (6) 0.4% (4) 13.7% (147) 67.0% (721) 15.1% (163) 2.7% (29) 0.9% (10) 0.6% (6) 15.3% (165) 70.1% (574) 12.5% (134) 1.6% (17) 0.3% (3) 0.3% (3) 20.4% (219) 63.5% (683) 12.7% (137) 2.5% (27) 0.7% (8) 0.2% (2) 18.3% (197) 58.4% (628) 17.4% (187) 3.5% (38) 1.4% (15) 1.0% (11) 9.5% (102) 49.7% (535) 12.9% (139) 6.2% (67) 9.6% (103) 12.1% (130) 7.2% (77) 32.7% (352) 20.7% (223) 9.9% (106) 13.2% (142) 16.4% (176) 9.8% (105) 51.3% (552) 18.4% (198) 6.4% (69) 9.7% (104) 4.5% (48) 9.2% (99) 50.7% (545) 17.0% (183) 5.3% (57) 11.7% (126) 6.1% (66) 27.3% (294) 61.9% (666) 8.7% (94) 0.8% (9) 0.7% (8) 0.5% (5) Preparation for Post-Graduation Preparation for graduate or professional school Your preparation for a technological world Your preparation for employment in your major Your preparation for national board and/or other licensure exams 10.4% (111) 48.8% (522) 24.0% (257) 7.6% (81) 5.5% (59) 3.7% (40) 13.2% (141) 56.2% (601) 18.6% (199) 6.1% (65) 3.2% (34) 2.8% ( % (162) 52.0% (556) 21.0% (225) 7.9% (84) 2.4% (26) 1.6% (17) 7.8% (83) 35.2% (377) 19.6% (210) 7.2% (77) 12.9% (138) 17.3% (185) 2013 Howard University Undergraduate Graduating Student Exit Survey 11 Prepared by the Office of Institutional Assessment and Evaluation

12 Knowledge of ethics Team work skill development Ability to demonstrate leadership Development of interpersonal skills Development of life skills (e.g., prioritization, time management, etc.) Knowledge of African American culture Training in verbal communication Development of critical thinking and analysis skills Training in written communication Knowledge of the social sciences Research skill development (i.e., desgning and conducting studies) Knowledge about personal health and nutrition Knowledge of American Culture Knowledge of African culture Knowledge of the humanities (languages, history, philosophy, literature, arts) Multicultural knowledge Knowledge of contributions of the African Diaspora to your major field of study Knowledge of global policies and issues Knowledge of mathematics Training in computer applications Knowledge of the physical sciences Knowledge and Skill Development 41.1% (441) 54.1% (581) 2.5% (27) 0.7% (8) 0.7% (8) 0.8% (9) 36.1% (387) 58.2% (625) 3.7% (40) 0.9% (10) 0.1% (1) 0.9% (10) 42.2% (453) 51.9% (557) 3.6% (39) 0.8% (9) 0.6% (6) 0.8% (9) 38.8% (416) 54.6% (586) 4.7% (50) 0.7% (7) 0.4% (4) 0.9% (10) 39.2% (421) 50.3% (540) 7.6% (82) 1.7% (18) 0.6% (6) 0.6% (6) 39.2% (421) 53.8% (577) 4.0% (43) 0.8% (9) 0.4% (4) 1.8% (19) 34.6% (371) 57.9% (621) 5.1% (55) 0.7% (8) 0.3% (3) 1.4% (15) 35.9% (385) 57.7% (619) 4.8% (51) 0.7% (7) 0.3% (3) 0.7% (8) 31.5% (338) 58.4% (627) 7.0% (75) 1.3% (14) 0.6% (6) 1.2% (13) 28.3% (304) 62.3% (668) 4.9% (53) 0.7% (8) 1.5% (16) 2.2% (24) 28.6% (307) 57.3% (615) 9.3% (100) 1.7% (18) 1.1% (12) 2.0% (21) 24.3% (261) 59.3% (636) 10.7% (115) 1.4% (15) 2.1% (22) 2.2% (24) 21.7% (233) 65.3% (701) 7.2% (77) 1.2% (13) 1.4% (15) 3.2% (34) 27.9% (299) 57.1% (613) 9.8% (105) 1.8% (19) 1.3% (14) 2.1% (23) 27.1% (291) 63.0% (676) 6.0% (64) 1.6% (17) 0.7% (7) 1.7% (18) 27.1% (291) 57.6% (618) 11.0% (118) 1.2% (13) 0.7% (8) 2.3% (25) 29.5% (317) 51.5% (553) 10.4% (112) 2.9% (31) 2.6% (28) 3.0% (32) 20.1% (216) 56.8% (610) 16.0% (172) 2.6% (28) 2.0% (21) 2.4% (26) 14.6% (157) 55.4% (584) 19.7% (211) 6.9% (74) 0.8% (9) 2.6% (28) 16.6% (178) 54.3% (583) 17.0% (182) 3.4% (36) 1.9% (20) 6.9% (74) 16.8% (180) 57.6% (618) 13.0% (140) 1.9% (20) 2.9% (31) 7.8% (84) 2013 Howard University Undergraduate Graduating Student Exit Survey 12 Prepared by the Office of Institutional Assessment and Evaluation

13 Financial Aid and Services Cost (tuition and fees) Summer financial aid process 4.6% (49) 22.9% (246) 34.9% (374) 33.1% (355) 2.1% (22) 2.5% (27) 3.9% (42) 16.4% (176) 18.6% (200) 14.8% (159) 22.6% (242) 23.7% (254) What was the primary manner in which you financed your undergraduate education? Scholarship Fellowship University Tuition Grant Grant by Government Agency Student Assistantship Remission of Tuition HU Employee Tuition Remission/Assis tance 30.8% (331) 0.2% (2) 3.8% (41) 4.8% (51) 0.9% (10) 0.4% (4) 2.8% (30) Out of Pocket (includes Family/Benefactor) 11.2% (120) Personal Student Loans 19.2% (206) Other External Grant (Foundation, Organization) Student Loans by Parents/Benefactor 23.3% (250) Other 2.6% (30) Availability of Scholarships Availability of Fellowships Availability of University Tuition Grants Availability of Grants from Government Agencies Availability of Other External Grants (foundations, etc.) Availability of Personal Student Loans Availability of Student Loans Taken by Parents 12.6% (135) 36.1% (387) 31.7% (339) 13.5% (145) 3.3% (35) 2.8% (30) 3.4% (36) 21.6% (231) 32.5% (347) 14.0% (149) 16.5% (176) 12.1% (129) 8.9% (95) 32.7% (349) 30.7% (328) 13.5% (144) 8.0% (85) 6.3% (67) 8.0% (86) 36.4% (390) 27.2% (291) 10.1% (108) 9.6% (103) 8.7% (93) 5.8% (62) 28.8% (306) 32.0% (340) 11.6% (123) 12.1% (128) 9.7% (103) 9.5% (101) 52.0% (555) 14.9% (159) 6.4% (68) 7.5% (80) 9.7% (104) 7.8% (83) 45.0% (481) 14.0% (150) 6.3% (67) 10.0% (107) 16.9% (180) 2013 Howard University Undergraduate Graduating Student Exit Survey 13 Prepared by the Office of Institutional Assessment and Evaluation

14 Student Support Services HU Office of Financial Aid HU Office of Student Financial Services (Other than Office of Financial Aid) HU Office of Student Accounts HU Office of Residence Life HU Office of Enrollment Management HU Office of Admissions University Libraries (services provided) HU Campus Security (police) HU Student Health Service Center Department of Student Life and Activities Office of Special Student Services University Counseling Service CEDAR Center- HU Office of Career Services Office of Career Services in your school or college (not CEDAR) HU Office of International Student Services HU Office of the Registrar 3.9% (42) 35.8% (383) 27.9% (299) 28.4% (304) 2.7% (29) 1.3% (14) 4.1% (44) 42.8% (458) 26.1% (280) 20.4% (218) 4.4% (47) 2.2% (24) 5.5% (59) 54.5% (584) 21.5% (230) 15.9% (170) 1.9% (20) 0.7% (8) 7.6% (81) 45.8% (490) 17.6% (188) 13.3% (142) 8.4% (90) 7.5% (80) 8.4% (90) 61.0% (653) 10.3% (110) 9.4% (101) 8.2% (88) 2.7% (29) 9.9% (106) 59.8% (640) 9.9% (106) 9.4% (101) 7.9% (85) 3.1% (33) 10.8% (116) 66.1% (708) 10.0% (107) 6.3% (67) 4.7% (50) 2.1% (23) 6.5% (70) 45.8% (490) 22.0% (236) 15.3% (164) 7.5% (80) 2.9% (31) 7.6% (81) 49.1% (526) 20.6% (221) 13.5% (145) 6.2% (66) 3.0% (32) 7.3% (78) 55.1% (590) 10.0% (107) 8.8% (94) 12.8% (137) 6.1% (65) 6.5% (70) 30.9% (331) 3.8% (41) 4.8% (51) 33.1% (355) 20.8% (223) 8.4% (90) 30.1% (322) 6.8% (73) 5.5% (59) 33.1% (355) 16.1% (172) 9.8% (105) 37.3% (400) 7.3% (78) 5.7% (61) 26.9% (288) 13.0% (139) 8.4% (90) 32.0% (343) 9.3% (100) 7.8% (84) 29.3% (314) 13.1% (140) 4.0% (43) 21.4% (229) 4.7% (50) 3.2% (34) 38.5% (412) 28.3% (303) 6.7% (72) 55.8% (598) 12.2% (131) 6.3% (67) 15.6% (167) 3.4% (36) 2013 Howard University Undergraduate Graduating Student Exit Survey 14 Prepared by the Office of Institutional Assessment and Evaluation

15 Campus Life and Activities Recreation activities Recreation facilities Intramural Athletic Programs Varsity Athletic Programs Student organizations Fraternities/Sororities Campus intellectual life Opportunity for engagement with faculty beyond the classroom Campus social activities Campus religious activities Howard University Student Association (HUSA) 10.8% (59) 49.3% (269) 17.4% (95) 4.6% (25) 12.5% (68) 5.5% (30) 6.5% (55) 41.0% (344) 24.5% (206) 13.3% (112) 8.0% (67) 6.7% (56) 4.3% (46) 30.7% (328) 9.2% (98) 5.4% (58) 29.7% (318) 20.7% (222) 4.2% (45) 33.5% (358) 11.6% (124) 6.0% (64) 25.4% (272) 19.3% (207) 12.6% (135) 62.7% (671) 8.9% (95) 4.4% (47) 5.7% (61) 5.7% (61) 9.9% (106) 32.0% (342) 10.9% (117) 9.5% (102) 19.3% (207) 18.3% (196) 13.9% (149) 57.8% (618) 11.3% (121) 3.9% (42) 8.4% (90) 4.7% (50) 11.8% (126) 59.0% (631) 16.2% (173) 4.7% (50) 5.0% (53) 3.5% (37) 18.1% (194) 62.4% (668) 7.3% (78) 3.1% (33) 5.5% (59) 3.6% (38) 14.9% (159) 51.2% (548) 5.1% (55) 2.1% (22) 17.4% (186) 9.3% (100) 9.8% (105) 52.9% (566) 10.5% (112) 4.5% (48) 16.5% (177) 5.8% (62) Rate the level of activity with the following: Very Active Fairly Active Moderately Active A Little Active Not at All Active N/A Your record of service to the community 22.2% (238) 37.6% (402) 20.9% (224) 12.9% (138) 3.6% (38) 2.8% (30) 2013 Howard University Undergraduate Graduating Student Exit Survey 15 Prepared by the Office of Institutional Assessment and Evaluation

16 Administrative Offices & Student Involvment in Assessment Administrative Offices Office of the President Office of the Provost Operation hours of administrative offices Customer service of administrative staff Graduation clearance process 5.2% (56) 33.1% (354) 15.1% (162) 9.4% (101) 28.9% (309) 8.2% (88) 7.1% (76) 35.0% (374) 13.5% (144) 7.8% (83) 28.8% (308) 7.9% (85) 4.7% (50) 48.1% (515) 27.1% (290) 14.8% (158) 3.6% (38) 1.8% (19) 3.3% (35) 37.7% (403) 27.0% (289) 27.4% (293) 3.0% (32) 1.7% (18) 5.7% (61) 45.8% (490) 24.9% (266) 16.8% (180) 5.5% (59) 1.3% (14) Student Involvment in Assessment Opportunity for students to assess academic programs Opportunity for students to assess instruction Opportunities for students to assess university services Provision of or access to institutional assessment information (e.g., survey results, etc.) 13.7% (148) 56.2% (607) 24.2% (262) 4.2% (45) 0.9% (10) 0.8% (9) 12.6% (136) 60.9% (658) 20.4% (220) 4.8% (52) 0.8% (9) 0.6% (6) 6.7% (72) 45.0% (486) 32.8% (355) 13.4% (145) 1.4% (15) 0.7% (8) 8.4% (91) 48.7% (526) 22.8% (247) 8.6% (93) 7.4% (80) 4.1% (44) 2013 Howard University Undergraduate Graduating Student Exit Survey 16 Prepared by the Office of Institutional Assessment and Evaluation

17 BANNER BisonWeb Registration System BlackBoard (Learning Management System) ilab and campus computer laboratories ResNet Communications System Computer system of the University Libraries Wireless access to internet on campus Campus Radio and Television stations Availability of copying/duplication services Information Systems and Ancillary Services Information Systems 8.3% (89) 42.1% (452) 27.7% (297) 20.2% (217) 0.8% (9) 0.8% (9) 20.5% (220) 66.2% (710) 7.8% (84) 3.9% (42) 0.5% (5) 1.1% (12) 13.7% (147) 50.7% (544) 22.6% (243) 11.5% (123) 0.8% (9) 0.7% (7) 4.7% (50) 27.9% (299) 12.3% (132) 7.9% (85) 34.2% (367) 13.0% (140) 8.8% (94) 49.9% (535) 18.7% (201) 10.3% (110) 9.3% (100) 3.1% (33) 7.0% (75) 38.4% (412) 32.3% (347) 21.2% (227) 0.7% (7) 0.5% (5) 9.2% (99) 50.5% (542) 10.8% (116) 4.1% (44) 18.0% (193) 7.4% (79) 4.8% (52) 29.5% (317) 31.1% (334) 24.0% (258) 7.1% (76) 3.4% (36) Ancillary Services HU Bookstore(s) Blackburn Center On-campus housing process/management Shuttle bus services Cost of campus food services Variety of food choices (e.g., vegetarian, etc.) Quality of campus food services 15.2% (163) 72.2% (773) 8.4% (90) 3.3% (35) 0.7% (7) 0.3% (3) 14.0% (150) 69.7% (747) 10.5% (112) 3.1% (33) 1.7% (18) 1.0% (11) 4.9% (53) 38.9% (417) 25.0% (268) 16.8% (180) 7.2% (77) 7.1% (76) 7.1% (76) 55.1% (590) 21.1% (226) 9.2% (98) 4.0% (43) 3.5% (38) 3.4% (36) 42.9% (459) 31.2% (334) 13.8% (148) 4.8% (51) 4.0% (43) 4.5% (48) 43.2% (463) 26.0% (278) 16.5% (177) 5.6% (60) 4.2% (45) 3.2% (34) 46.7% (500) 28.0% (300) 14.6% (156) 4.5% (48) 3.1% (33) 2013 Howard University Undergraduate Graduating Student Exit Survey 17 Prepared by the Office of Institutional Assessment and Evaluation

18 Range of University Experiences Indicate the program experience(s) that you were involved in (check all that apply): Accelerated Program Work Study Distance Learning Study Abroad Double Major Domestic Exchange Honors Program Independent Study 2.3% (25) 24.2% (263) 2.1% (23) 9.7% (106) 3.5% (38) 0.8% (9) 13.6% (148) 12.8% (139) Teaching Certificate (Minor in Education) 1.8% (20) Service Learning Other None 4.4% (48) 3.5% (38) 44.7% (487) Did you ever participate in the Alternative Spring Break Program (ASBP)? If so, check all that apply to indicate which school years you participated. If not, indicate "never participated." Freshman year Sophomore year Junior year Senior year 6.2% (67) 9.7% (107) 5.9% (64) 2.1% (23) Never participated in ASBP 80.4% (876) Indicate the undergraduate research opportunities that you were engaged in (check all that apply): Thesis Development Attending Professional Conferences Presenting Findings in a Conference or Meeting Publishing Research Shadowing Professional Researcher 14.3% (156) 27.7% (302) 17.3% (188) 7.9% (86) 16.1% (175) 3.9% (43) 49.3% (537) Other None Indicate the academic support/enhancement activities that you were engaged in (check all that apply): Creative Projects (writing, exhibits, plays, productions, etc.) Community Service Internship Practicum Cross Registration Interdisciplinary Courses Other None 31.4% (342) 65.3% (711) 58.4% (636) 19.0% (207) 2.1% (23) 17.0% (185) 1.2% (13) 13.5% (147) 2013 Howard University Undergraduate Graduating Student Exit Survey 18 Prepared by the Office of Institutional Assessment and Evaluation

19 Indicate the campus organizations that you are/were affiliated with (check all that apply): Student Government Fraternity/ Sorority Community Service/Non- Profit Organizations Academic Organization in Major Honor Society Other None 15.8% (172) 17.8% (194) 46.8% (510) 32.3% (352) 34.4% (745) 16.1% (175) 19.9% (217) Physical Facilities Condition of classrooms Condition of University libraries Condition of laboratories Condition of studios or operatives Condition of technical centers Access to laboratories, study areas, student lounges Overall living conditions in residence halls Cleanliness of residence halls Overall condition of University buildings Cleanliness of University buildings Availability of student parking Physical fitness facilities 2.8% (30) 31.5% (338) 41.8% (448) 23.4% (251) 0.2% (2) 0.3% (3) 5.6% (60) 51.4% (551) 27.9% (299) 13.4% (144) 0.7% (8) 0.9% (10) 3.9% (42) 32.4% (347) 29.2% (313) 18.2% (195) 8.5% (91) 7.8% (84) 3.5% (37) 29.4% (315) 17.3% (185) 9.7% (104) 24.4% (262) 15.8% (169) 3.7% (40) 42.3% (453) 20.6% (221) 10.4% (111) 15.1% (162) 7.9% (85) 7.7% (83) 52.1% (559) 24.6% (264) 12.8% (137) 1.6% (17) 1.1% (12) 2.2% (24) 25.8% (277) 28.5% (306) 32.3% (346) 3.9% (42) 7.2% (77) 2.2% (24) 29.0% (311) 29.6% (317) 28.0% (300) 3.9% (42) 7.3% (78) 2.5% (27) 35.9% (385) 39.2% (420) 21.3% (228) 0.8% (9) 0.3% (3) 3.8% (41) 54.2% (581) 26.1% (280) 14.7% (158) 0.8% (9) 0.3% (3) 2.6% (28) 18.1% (194) 22.5% (241) 28.4% (304) 11.9% (128) 16.5% (177) 5.1% (55) 39.1% (419) 25.1% (269) 20.1% (216) 6.8% (73) 3.7% (40) 2013 Howard University Undergraduate Graduating Student Exit Survey 19 Prepared by the Office of Institutional Assessment and Evaluation

20 Making Financial Contributions Recruiting New Students Post-Graduation Please indicate the primary way you plan to give back to Howard as an alumna/alumnus. Fundraising Volunteering Other No Plan to Contribute 28.3% (302) 28.7% (306) 3.5% (37) 18.8% (201) 6.1% (65) 14.7% (157) Would you recommend Howard to a prospective student? Yes No Not Sure 68.7% (734) 9.2% (98) 22.1% (236) If you are continuing your education at Howard University, identify the one most important reason you decided to return to Howard. If you will not be returning, select "Not Applicable." Academic Reputation Availability of Academic Program Institutional Cost Financial Aid Assistance Quality of Faculty Location Social Environment Research resources 3.7% (40) 2.9% (31) 0.7% (7) 1.2% (13) 0.6% (6) 1.5% (16) 1.2% (13) 0.3% (3) Encouraged/ Recruited by Faculty Encouraged by Mentor Supportive Academic Environment Other Not Applicable 1.0% (11) 0.6% (6) 0.7% (8) 0.8% (9) 84.7% (905) If you are continuing your education at an institution other than Howard University, identify the one most important reason you chose that institution. If "NO," select "Not Applicable." Academic Reputation Availability of Academic Program Institutional Cost Financial Aid Assistance Quality of Faculty Location Social Environment Research Resources 8.5% (91) 6.4% (68) 3.2% (34) 2.6% (28) 1.5% (16) 5.1% (55) 0.6% (6) 1.0% (11) Encouraged/ Recruited by Faculty Encouraged by Mentor Supportive Academic Environment Other Not Applicable 0.7% (8) 0.3% (3) 2.1% (22) 2.2% (24) 65.7% (702) 2013 Howard University Undergraduate Graduating Student Exit Survey 20 Prepared by the Office of Institutional Assessment and Evaluation

21 Post-Graduation Will you be employed? Full-time 50.6% (540) Part-time 13.7% (146) Neither 35.8% (382) If you have already accepted an employment offer, please indicate the annual salary range. If you do not have employment, select "Not Applicable." Less than $20,000 Less than $30,000 $30,000-40,000 $46,000-60,000 $61,000-75,000 $76,000-95,000 Over $95,000 Not Applicable 2.7% (29) 4.0% (43) 7.0% (75) 8.2% (88) 3.7% (40) 1.3% (14) 7.0% (8) 72.2% (771) What are your immediate plans after you leave Howard? (Select from Group A and Group B) No plan to work now Agriculture, Food & Natural Resources Architecture & Construction Arts, AV technology & Communications Business, Management & Administration Education & Training Finance Group A 27.2% (291) 0.3% (3) 2.2% (23) 11.8% (126) 7.3% (78) 9.7% (104) 2.7% (29) Government & Public Administration Health Science Hospitality & Tourism Human Services Information Technology Law, Public Safety, Corrections & Security Manufacturing 4.5% (48) 11.5% (123) 1.3% (14) 3.5% (37) 1.1% (12) 3.0% (32) 0.3% (3) Marketing, Sales, & Services Science, Technology Engineering & Mathematics Transportation, Distribution & Logistics 6.6% (71) 6.6% (71) 0.3% (3) No plan for Graduate/ further education professional study now Medical/dental internship Ministry Travel Military Service Community service/social work Group B 29.5% (315) 51.8% (553) 5.6% (60) 0.1% (1) 1.2% (13) 1.3% (14) 1.4% (15) International affairs Temporary employment Peace Corps. Other (Specify below) None 0.9% (10) 1.3% (14) 1.2% (13) 2.7% (13) 2.9% (31) 2013 Howard University Undergraduate Graduating Student Exit Survey 21 Prepared by the Office of Institutional Assessment and Evaluation