2015 FCC EEO Public File Report for Charter Communications Ops Worcester Cnty MA

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1 2015 FCC EEO Public File Report for Charter Communications Ops Worcester Cnty MA This Report Covers September 1, 2014 through August 31, 2015 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: 5 22 Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED Number Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred by Hired Each Recruitme Business Account Executive - Worcester, MA Employee Referral Total Business Account Executive - Worcester, MA LinkedIn* Total Major Accounts Executive Summit Resource Group 4 2 Charter.com 3 0 Employee Referral 1 0 LinkedIn* 3 0 The Ladders* Total Manager, Sales Major Accounts Employee Referral 1 1 LinkedIn* 4 0 The Ladders* 2 0 Indeed* Total 8 1 Grand Total 22 5 Page 1

2 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals 9002 N. Purdue Rd., Indianapolis, IN Direct Employers Ste directemployers.org No Powerscourt Charter.com Dr. St. Louis, MO charter.com/careers No 3 Mountain View, CA linkedin.com No 8 LinkedIn* 2029 Stierlin Court Indeed* 177 Broad St 6th FloorStamford, CT indeed.com No 1 The Ladders* 137 Varick St #8 New York, NY theladders.com No 3 Summit Resources Group PO Box 3027 Littleton, CO Craig Johnson No 4 Employee Referral N/A N/A No 3 The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull Charter's job vacancies from its website and post them independently via there own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post directly or track. Charter is a member of DirectEmployers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 2

3 # Name Date Description 1 Tuition Reimbursement Ongoing Charter Communications has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions. 2 Training Programs for All Employees 3 Training Programs for Management-Level Employees Ongoing Ongoing Supplemental Recruitment Initiatives: Charter Communications requires new employees complete training on the following topics: fostering mutual respect in the workplace, Charter's Code of Conduct, information security, privacy, records and information management, timekeeping, and performance management. Employees at the supervisor level and above can participate in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Civil Treatment for Leaders, Communicating for Leadership Success, Coaching for Peak Performance, Interviewing and Selection, Planning and Delegation, and High Performing Teams. Charter also offers a robust training offering on an electronic learning platform. These electronic courses span a variety of topics, including communication, presentation, time management, managing change, project management, treating employees fairly, and software skills. Page 3

4 2015 FCC EEO Public File Report for Charter Communications Ops Worcester Cnty MA This Report Covers September 1, 2014 through August 31, 2015 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit (All) (All) Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Number Interviewees Referred by Hired Each Recruitment Sou Broadband Installers - Central MA Charter.com 2 2 Telegram & Gazette 2 1 Employee Referral 5 4 Worcester State University 0 0 Page 1

5 Broadband Installers - Central MA TV* 1 0 Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Indeed.com* 1 0 Charter Intranet 2 1 Google.com* 1 0 Monster.com 0 0 YMCA - Southbridge 0 0 North Central Career Centers Job Fair th Annual Veteran's Job Fair Total Broadband Installers - Worcester, MA Charter.com 6 3 Telegram & Gazette 0 0 Veteran Stand down 1 1 Employee Referral 6 5 Worcester State University 0 0 Page 2

6 Broadband Installers - Worcester, MA TV* 1 0 Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Indeed.com* 5 3 Charter Intranet 0 0 YMCA - Southbridge Total Broadband Installers - Worcester, MA Charter.com 3 2 Employee Referral 2 1 Worcester State University 0 0 Page 3

7 Broadband Installers - Worcester, MA TV* 2 1 Outside Referral 1 1 Indeed.com* 1 0 Workforce Central-Framingham 0 0 Workforce Central- Milford 0 0 Charter Intranet Total 9 5 Page 4

8 Construction Tech I - Worcester, MA Charter.com 2 0 Worcester State University 0 0 Charter Intranet Total 6 1 Page 5

9 Inventory Control Analyst I - Worcester, MA Charter Intranet Total 3 1 Manager, Supply Chain Hub - Worcester, MA Charter Intranet Total Network Technician - Worcester, MA Worcester State University 0 0 Page 6

10 Network Technician - Worcester, MA Charter Intranet Total Quality Assurance Inspector I - Worcester, MA Charter.com 2 0 Employee Referral 2 2 Worcester State University 0 0 Page 7

11 Quality Assurance Inspector I - Charter Intranet 6 0 Google.com* 1 0 Monster.com 1 1 Hot Jobs Hot Dog Event 0 0 Porter & Chester Job Event Total Supervisor, Construction - Worcester, MA Charter.com 3 1 Employee Referral 1 0 Worcester State University 0 0 Page 8

12 Supervisor, Construction - Worcester, TV* 1 0 Indeed.com* 2 0 Workforce Central-Framingham 0 0 Workforce Central- Milford 0 0 Cabelfax.com 0 0 RecruitMilitary 0 0 Multi-Channel News 0 0 Charter Intranet Total Supervisor, Technical Operations - Worcester, MA Worcester State University 0 0 Page 9

13 Supervisor, Technical Operations - Charter Intranet Total Broadband Installer - Central MA Charter.com 7 2 Worcester Job Fair (DCU Center) 3 1 Employee Referral 3 1 Worcester State University 0 0 Page 10

14 Broadband Installer - Central MA Porter & Chester Institute 1 0 Outside Referral 2 1 Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Indeed.com* 4 1 Charter Intranet 0 0 Google.com* 1 0 YMCA - Southbridge 0 0 Nashoba Valley Chamber of Commerce Job Fair Total Dispatcher I - Worcester, MA Charter.com 1 0 Employee Referral 1 1 Worcester State University 0 0 Page 11

15 Dispatcher I - Worcester, MA Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Indeed.com* 4 1 Charter Intranet 2 0 YMCA - Southbridge Total Dispatcher I - Worcester, MA Charter.com 0 0 Employee Referral 1 0 Worcester State University 0 0 Page 12

16 Dispatcher I - Worcester, MA Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Indeed.com* 2 0 Charter Intranet 3 1 Monster.com 1 1 YMCA - Southbridge 0 0 Page 13

17 Total Dispatcher I - Worcester, MA Charter.com 0 0 Employee Referral 1 1 Worcester State University 0 0 Page 14

18 Dispatcher I - Worcester, MA Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Charter Intranet 0 0 YMCA - Southbridge Total Dispatcher I - Worcester, MA Charter.com 1 0 Employee Referral 1 1 Worcester State University 0 0 Page 15

19 Dispatcher I - Worcester, MA Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Charter Intranet 0 0 YMCA - Southbridge Total Dispatcher I - Worcester, MA - 2 positions Charter.com 1 1 Worcester State University 0 0 Page 16

20 Dispatcher I - Worcester, MA - 2 Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Charter Intranet 3 1 YMCA - Southbridge Total Dispatcher Lead - Worcester, MA Charter Intranet Total Dispatcher Lead - Worcester, MA Charter Intranet Total Field Auditor - Worcester, MA Charter.com 1 0 Employee Referral 1 1 Worcester State University 0 0 Page 17

21 Field Auditor - Worcester, MA Indeed.com* 1 1 Charter Intranet Total Inventory Control Coordinator - Worcester, MA Charter Intranet Total Manager, Supply Chain Hub - Logistics/Inventory - Worcester, MA Charter.com 0 0 Worcester State University 0 0 Page 18

22 Manager, Supply Chain Hub - Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Charter Intranet 1 1 YMCA - Southbridge Total News Reporter I - Worcester, MA Charter.com 0 0 Employee Referral 2 2 Worcester State University 0 0 Page 19

23 News Reporter I - Worcester, MA Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Indeed.com* 1 0 Charter Intranet 0 0 LinkedIn.com* 1 0 YMCA - Southbridge 0 0 TVJobs.com Total News Reporter I - Worcester, MA Charter.com 1 0 Employee Referral 2 2 Worcester State University 0 0 Page 20

24 News Reporter I - Worcester, MA Outside Referral 1 0 Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Charter Intranet 0 0 YMCA - Southbridge 0 0 TVJobs.com 0 0 Journalismnext.com 0 0 Page 21

25 News Reporter I - Worcester, MA CharterTV website* Total Producer/Videographer- Worcester, MA Charter.com 0 0 Worcester State University 0 0 Page 22

26 Producer/Videographer- Worcester, MA Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Indeed.com* 2 1 Charter Intranet 0 0 YMCA - Southbridge 0 0 TVJobs.com Total Production Assistant - Worcester, MA Charter.com 0 0 Employee Referral 2 0 Worcester State University 0 0 Page 23

27 Production Assistant - Worcester, MA Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Indeed.com* 2 0 Charter Intranet 0 0 YMCA - Southbridge 0 0 CharterTV website* Total Service Estimator Worcester State University 0 0 Page 24

28 Service Estimator Charter Intranet Total Sr Human Resources Generalist Charter Intranet Total Supervisor, Technical Operations - System Techs - Douglas, MA Charter Intranet Total Supervisor, Technical Operations - System Tech's (3rd Shift) - Worcester, MA Charter Intranet Total 8 1 Supervisor, Technical Operations - System Tech's (3rd Shift) - Worcester, MA Charter Intranet Total System Technician - Douglas, MA Charter.com 1 0 Worcester State University 0 0 Page 25

29 System Technician - Douglas, MA Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Charter Intranet 6 2 YMCA - Southbridge Total 7 2 System Technician I - Charlton/Douglas (3rd Shift) Charter Intranet Total System Technician I - Douglas, MA Charter.com 0 0 Worcester State University 0 0 Page 26

30 System Technician I - Douglas, MA Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Charter Intranet 4 1 YMCA - Southbridge Total System Technician I - Worcester, MA Charter Intranet Total System Technician I - Worcester, MA (2nd Charter Shift) Intranet Total System Technician I - Worcester, MA (3rd Worcester Shift) State University 0 0 Page 27

31 System Technician I - Worcester, MA (3rd Career Shift) Point 0 0 Charter Intranet Total 4 1 System Technician I (3rd Shift) - Douglas, MA Charter Intranet Total 2 2 Page 28

32 Warehouse Technician - Customer Premise Equipment - Worcester Worcester State University 0 0 Workforce Central- Framingham 0 0 Page 29

33 Warehouse Technician - Customer Workforce Central - Milford 0 0 Charter Intranet 1 0 Robert Half/Account Temps* 3 3 YMCA - Southbridge Total Warehouse Technician - Material/Shipping/Receiving - Worcester, MA Charter.com 0 0 Employee Referral 3 0 Worcester State University 0 0 Page 30

34 Warehouse Technician - Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Indeed.com* 4 1 Charter Intranet 1 0 YMCA - Southbridge Total Warehouse Technician - Worcester, MA Worcester State University 0 0 Page 31

35 Warehouse Technician - Worcester, MA Workforce Central- Framingham 0 0 Workforce Central - Milford 0 0 Charter Intranet 0 0 Robert Half/Account Temps* 1 0 YMCA - Southbridge 0 0 AIM Total Workforce Management Technical Coordinator - Worcester, MA Charter Intranet Total Workforce Management Technical Coordinator - Worcester, MA Charter Intranet Total 3 1 Workforce Mgmt Technical Coordinator - Worcester, MA Charter Intranet Total 2 1 Grand Total Page 32

36 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals 16th Annual Veteran's Job Fair Auburn Elks Auburn, MA Bill Ryan No 0 Abby's House 52 High Street Worcester, MA No 0 AIM Temporary Agency* No 1 American Legion, Pioneer Valley Women's Post Mountain View Street South Hadley, MA No 0 Ana Maria College 50 Sunset Lane Paxton, MA No 0 Assumption College 500 Salisbury Street Worcester, MA Career Services No 0 Bay Path College, Sturbridge/Charlton Campus P.O. Box 206 Sturbridge, MA / No 0 Bay Path Regional Vocational High School 57 Old Muggett Hill Road Charlton, MA No 0 Becker College 61 Sever St Worcester, MA College & Career Services No 0 CableFax 4 Choke Cherry Road Rockville, MD Alex Virden No 0 Career Counseling Center 2nd 1 Salem FloorSq Worcester, MA Career Services No 0 Career Point 850 High Street Holyoke, MA Mary Jane Hurley No 0 Career Services/Clark University 950 Main St., Worcester, MA No 0 Centro Las America's 11 Sycamore St Worcester, MA Job Listings No 0 Charter Intranet No 135 Charter.com Powerscourt Dr. St. Louis, MO charter.com/careers No 31 CharterTVwebsite* No 3 Chicopee Chamber of Commerce 264 Exchange Street Chicopee, MA No 0 Clark University, Dept. of Political Sciences 950 Main St Worcester, MA Ravi Perry, PhD No 0 College of the Holy Cross 1 College St Worcester, MA Career Services No 0 Curry College 1071 Blue Hill Avenue Milton, MA Career Services / No 35 Direct Employers 9002 N. Purdue Rd., Ste. 100 Indianapolis, IN directemployers.org No 3 Employee Referral No 0 FutureWorks One Federal Street Building Springfield, MA Garian Coulton No 0 Google.com* No 3 Grafton Job Corps Career Academy 100 Pine Street North Grafton, MA Erin Bowes No 0 Henry Lee Willis Community Center 15 Northhampton St. Worceter, MA No 0 Indeed.com* No 29 International Center - Worcester 950 Main Street Worcester, MA Royce Anderson No 0 Jobs for Bay State Grads - North High School 150 Harrington Way Worcester, MA Sandy Thompson No 0 Jobs for Bay State Grads -South High School 170 Apricot Street Worcester, MA Jennifer Varinski No 0 Journalismnext.com No 0 Leominster Workforce Central 1355 Central Street Leominster, MA No 0 LinkedIn* 2029 Stierlin Court Mountain View, CA linkedin.com No 0 Mass Veterans Inc. 69 Grove Street Worcester, MA No 1 Monster.com No 2 Multi-Channel News 9620 Executive Center Dr. N #200 St. Petersburg, FL Jean Rynaski x3335 No 0 Nashoba Valley Chamber of Commerce Job Fair 31 Andrews Parkway Devens, MA Melissa Fetterhoff No 1 New Hope, Friendly House 36 Wall Street Worcester, MA No 0 North Central Career Centers Job Fair 99 Erdman Way Leominster, MA No 0 Outside Referral No 4 Porter & Chester Institute 129 Flanders Road Westborough, MA Joe Dalton No 1 Porter & Chester Job Fair 22 Brook Street Worcester, MA Joe Dalton No 0 Quinsigamond Community College 670 W Boylston St Worcester, MA Career Services No 0 RecruitMilitary 422 West Loveland Ave. Loveland, OH recruitmilitary.com No 0 Robert Half/Account Temps* No 4 Salvation Army 640 Main St Worcester, MA No 0 Shriver Job Corp Center 270 Jackson Road Devens, MA No 0 St. Luke's Catholic Church Parish Center 1 Ruggles Street Westborough, MA No 0 Page 33

37 Telegram & Gazette No 2 The Women's Initiative, United Way of Central MA 484 Main Street, Suite 300 Worcester, MA No 0 TV* 3 TVJobs.com No 0 United Way- Southbridge 155 Main Street Southbridge, MA No 0 United Way- Worcester 484 Main Street Ste 300 Worcester, MA No 0 US Job Training Partnership 390 Main Street, Suite 806 Worcester, MA No 0 Veteran Stand Down No 1 Women's Army Corps (WAC), Veterans Assoc. Bay State Chapter #14, 42 Mountain View South Hadley, MA No 0 Street Women's Marine Association MA2 Chapter (Western MA), 42 Mountain View Street South Hadley, MA No 0 Worcester Community Action Council, Inc. 484 Main Street, 2nd Floor Worcester, MA Chris Blackwell , ext No 0 Worcester Job Fair (DCU Center) 50 Foster Street Worcester, MA Kristyn Glante No 3 Worcester Regional Chamber of Commerce 446 Main Street, Ste. 20 Worcester, MA No 0 Worcester State University 486 Chandler Street Worcester, MA Career Services No 0 Worcester Technical High School 1 Skyline Drive Worcester, MA No 0 Workforce Central- Worcester 44 Front Street 6th Floor Worcester, MA Robert Power No 0 Workforce Central- Southbridge 5 Optical Drive, Suite 200 Southbridge, MA No 0 Workforce Central- Framingham 1671 Worcester Road, Suite 205 Framingham, MA No 0 Workforce Central- Milford 425 Fortune Blvd., Suite 201 Milford, MA No 0 YMCA 766 Main St Worcester, MA Career Services No 0 YMCA 43 Everett St Southbridge, MA No 0 YOU, Inc. 81 Plantation Street Worcester, MA No 0 YWCA of Central Massachusetts, Inc. One Salem Square Worcester, MA No 0 The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull charter's job vacancies from its website and post them independently via their own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post with directly or track. Charter is a member of DirectEmployers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans Page 34

38 # Name Date Description 1 Tuition Reimbursement Ongoing Charter Communications has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions. 2 Training Programs for All Employees 3 Training Programs for Management-Level Employees Ongoing Supplemental Recruitment Initiatives: Charter Communications requires new employees complete training on the following topics: fostering mutual respect in the workplace, Charter's Code of Conduct, information security, privacy, records and information management, timekeeping, and performance management. Ongoing Employees at the supervisor level and above can participate in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Civil Treatment for Leaders, Communicating for Leadership Success, Coaching for Peak Performance, Interviewing and Selection, Planning and Delegation, and High Performing Teams. Charter also offers a robust training offering on an electronic learning platform. These electronic courses span a variety of topics, including communication, presentation, time management, managing change, project management, treating employees fairly, and software skills. 6/20/2014 Veterans Job Fair for Homeless and In-Need Veterans and their familes 4 9th Annual Stand Veterans, Inc. 5 2nd Annual UnCommon 9/12/2014 General Population Job Fair Job Fair - Worcester Commons 6 North Central Career 11/13/2014 General Population Job Fair Center Job Fair - Doubletree by Hilton 7 16th Annual Veteran's Job 11/14/2014 An event that is used to promote employment services to especially unemployed and Fair - Auburn Elks underemployed veterans. 8 Nashoba Valley Chamber 2/13/2015 General Population Job Fair of Commerce Job Fair - Devens Common 9 Worcester Sharks Job Fair 3/20/2015 General Population Job Fair in connection with Workforce Central Career Centers - DCU Center 10 Porter & Chester Job Fair 6/10/2015 Porter & Chester hosted a career fair at their new Worcester, MA location Page 35

39 2015 FCC EEO Public File Report for Charter Communications Worcester County MA This Report Covers September 1, 2014 through August 31, 2015 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit (All) (All) Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Number Interviewees Referred by Hired Each Recruitment Source Mgr, Sales I -Direct Sales-SFU Charter.com Total Outside Sales Representative-Worcester,MA Monster.com* Total Outside Sales Representative-Worcester,MA. Charter.com 2 0 Charter.com 19 5 Employee Referral 2 1 Indeed* 7 0 Charter TV* 1 0 Jobfox.com* 1 0 Linkedin* Total Outside Sales Rep-Worcester, MA. Charter.com 2 2 Indeed* 1 0 Linkedin* Total Store Associate (Part-time), Worcester, Charter.com MA 2 1 Indeed* 1 0 Telegram & Gazett * Total Store Associate (Worcester, MA) Charter.com 5 1 Employee Referral 1 0 Indeed* Total 7 1 Page 1

40 Store Associate (Worcester, MA) Charter.com 2 1 Employee Referral Total Store Lead (Worcester, MA) Charter.com 2 1 Employee Referral Total 3 1 Grand Total * The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment source; and/or (2) Interviewees were unable to identify more precisely. Many job boards and job banks pull Charter s job vacancies from its website and repost them independently via their own systems. Applicants, therefore, often learn about Charter s job vacancies from sources that Charter does not post with directly and cannot track. Charter is a member of DirectEmployers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 2

41 Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals 9002 N. Purdue Rd., Indianapolis, IN Direct Employers Ste directemployers.org No Powerscourt Charter.com Dr. St. Louis, MO charter.com/careers No 35 RecruitMilitary 422 West Loveland Ave. Loveland, OH recruitmilitary.com No 0 LinkedIn 2029 Stierlin Court RECRUITMENT SOURCE LIST Mountain View, CA linkedin.com No 2 GlassDoor.com 100 Shoreline Highway, Building A Mill Valley, CA glassdoor.com No 0 Monster.com* 1 Employee Referral 7 Charter TV* 1 Jobfox.com* 1 Telegram & Gazett * 1 Indeed* 10 The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull charter's job vacancies from its website and post them independently via their own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post with directly or track. Charter is a member of Direct Employers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 3

42 # Name Date Charter Communications has a tuition reimbursement Description program where employees can take 1 Tuition Reimbursement Ongoing college courses to enhance their skills to better prepare them for their current jobs and/or Charter Communications requires advanced new employees positions. complete training on the following 2 Training Programs for All Employees Training Programs for Ongoing topics: fostering mutual respect in the workplace, Charter's Code of Conduct, information security, Employees privacy, at the records supervisor and information level and above management, can participate timekeeping, in a variety and performance of training 3 Management-Level Employees Ongoing programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Civil Treatment for 4 5 Supplemental Recruitment Initiatives: Page 4

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