Vista Upgrade Instructions LE1600 and LS800

Transcription

1 Vista Upgrade Instructions LE1600 and LS800 Overview The following step-by-step instructions explain how to upgrade your Motion LE1600 or LS800 Tablet PC to the Microsoft Vista operating system. Motion recommends the Business, Enterprise, Home Premium or Ultimate Vista SKUs. Vista Home Basic is not compatible with Tablet PCs because it does not include key tablet features. All Motion LE1600 or LS800 models with at least 512MB of memory will run the core experiences of Windows Vista such as innovations in organizing and finding information, security and reliability. Motion recommends at least 1GB of memory for the best Vista experience. Motion Tablet PCs require qualified memory for proper performance. Please contact Motion at MTABLET for a list of qualified memory manufactures. Some features available in premium editions of Windows Vista like the new Windows Aero user interface require advanced or additional hardware. The LE1600 and LS800 cannot be upgraded to meet this specification. Getting Started Required Hardware: Motion LE1600 or LS800 Tablet PC running Microsoft XP Tablet PC 2005 Keyboard USB DVD drive Motion tablet AC power supply Active network connection (wired preferred) 15 GB free hard disk drive space (Vista won t take up this much space, but the installer needs this space to do the upgrade) (Optional) FlexDock / MobileDock Time Section 1: Pre-upgrade Setup - 30 minutes to 1 hour (excluding time for Windows Update) Section 2: Vista Upgrade - 4 hours unattended run time Section 3: Post-upgrade Configuration - 1 hour SECTION 1: Pre-upgrade Setup 1) Boot into Windows under an administrator level account a. FAQ: Limited User Error 2) Run CheckDisk a. Double click My Computer, and then right-click the hard disk that you want to check b. Click Properties, and then click Tools c. Under Error-checking, click Check Now and follow the instructions 3) Connect your system to the internet a. A wired Ethernet connection is preferred because WWAN or WLAN drivers might not be integrated into Vista. With a wired connection, you can be sure to get all the latest Windows updates and drivers updates as part of your upgrade experience. 4) Go to Windows Update and download all updates a. b. Select Express Install 5) Update key drivers a. Intel video i. Tell me how b. Wireless (Atheros or Intel) i. Tell me how

2 c. Card Bus Driver i. Tell me how 6) Uninstall Bluetooth a. Tell me how b. You will be able to install a new, free version of Bluetooth for Vista in Section 3 7) Uninstall Motion Dashboard a. Tell me how b. You will be able to install a new, free version of Dashboard for Vista in Section 3 8) Uninstall OmniPass a. If you want to use profiles and information from OmniPass, you must export them BEFORE you uninstall i. Tell me how to export b. Tell me how to uninstall c. You will be able to install a new trial version of OmniPass for Vista in Section 3 9) If installed, uninstall TPM (optional software component) 10) If installed, uninstall Farstone Virtual Drive (optional software component) a. Tell me how b. You will be able to install a new trial version of Virtual Drive for Vista in Section 3 11) If installed, uninstall Motion Security Center (optional software component) a. Tell me how b. You will not need this application in Vista 12) Run Drive Defragmentation a. Double click My Computer, and then right-click the hard disk that you want to check b. Click Properties, and then click Tools c. Under Defragmentation, click Degragmentation Now and follow the instructions 13) Reboot your tablet and log into an administrator account 14) Attach a keyboard and DVD drive 15) Insert your Windows Vista DVD a. Setup will probably autorun. If it does not autorun, browse the CD and double click setup.

3 16) Check compatibility online a. Tell me how SECTION 2: Vista Upgrade 1) Click Install Now 2) Select Go online to get the latest updates for installation 3) Input your product key a. Motion Computing is not responsible for providing XP users with Vista Product keys; you must purchase/provide your own product key. b. If you do not have a valid product key, you may continue with the installation (not recommended) i. You can run Vista for 30 days without a product key. Vista will ask you to input a key after this time and will cease to function if you do not provide a key within 30 days. 4) Read the Microsoft EULA (End User License Agreement) and decide if you agree with the terms

4 5) At this point you may choose to upgrade your existing Windows XP installation - or select custom install to reformat and install a new copy of Windows a. This documents covers upgrades only b. If you do a custom install, you will lose all data, programs and settings on your PC c. Tell me more about custom installs 6) Choose Upgrade 7) Vista will now produce a compatibility report a. Applications flagged by Vista with a Red X must be uninstalled b. Applications marked with an exclamation point may by uninstalled or left in place c. This covers applications that should be uninstalled before setup can continue as well as applications that may not function properly after the upgrade d. Some programs you installed on your Motion Tablet PC may appear on this list as well as: i. Windows Messenger 5.1 ii. Business Contact Manager (Optional program) e. If you did not complete the un-installations covered in section 1, please do so now f. You may need to restart at section 2 if you have red Xs 8) Click Next 9) Windows Vista will immediately begin installing 10) This part of the process will take several hours. An upgrade is considerably slower than an Operating System install; this is normal because Vista is attempting to preserve your data, settings and programs. 11) When Setup is complete, Vista will ask you some simple configuration questions a. Motion recommends: Choose Use Recommended settings when asked to Help protect Windows automatically b. Please review your time, date and time zone settings for accuracy

5 c. Choose your computer s location: Home, Work or Public Location. This helps Windows determine the best network settings for you. 12) Click Start to begin Windows Vista 13) Windows will spend several minutes checking your PC performance as the final step of the installation 14) FAQ: What is WinSAT? SECTION 3: Post-upgrade Configuration 1) Your Vista Upgrade is complete. Log into your administrator level account. 2) Download the following applications: a. Motion Dashboard ( b. Toshiba Bluetooth for Vista ( c. Trial version of OmniPass, which is required to support the biometric finger printer reader/security ( d. Trial version of Virtual Drive, which is an optional application ( 3) Go to Windows Update and download all updates a. Click Start > All Programs > Windows Update 4) Install Motion Dashboard a. Right click on the setup executable previously downloaded and choose Run as Administrator b. Click continue to authorize the install application to run c. Follow the on screen prompts to install d. Reboot if prompted e. FAQ: Why didn t this install? f. FAQ: Why don t all of my Motion Dashboard tools work? 5) Install Toshiba Bluetooth a. Launch Motion Dashboard and Enable Bluetooth Internal Wireless in the Wireless section b. Right click on the setup executable previously downloaded and choose Run as Administrator

6 c. Click Continue to authorize the install application to run d. Follow the on screen prompts to install e. Reboot if prompted 6) Install TPM 3.0 (optional software component) a. Right Click on the setup executable and choose Run as Administrator b. Click Continue to authorize the install application to run c. Follow the on screen prompts to install d. Reboot if prompted 7) Install Trial Version of OmniPass a. Right Click on the setup executable and choose Run as Administrator b. Click Continue to authorize the install application to run c. You may upgrade the trial version to a full version and then import your profiles d. FAQ: Why didn t this install? e. FAQ: Why is OmniPass a Trial Version? 8) Install Virtual Drive (optional Motion Pak application) a. Right Click on the setup executable and choose Run as Administrator b. Click Continue to authorize the install application to run c. You may upgrade the trial version to a full version d. FAQ: Why didn t this install? e. FAQ: Why is Virtual Drive a trial version? 9) Delete old link on Motion Resources Menu a. This in an artifact from XP and is not needed in Vista b. Go to Start > Programs > Motion Resources and right click on Tablet and Pen Settings c. Choose delete

7 FAQ: I Saw an Error! What does it mean? 1) Limited User Error a. I try to do an upgrade and when I put the Vista DVD in the drive, I see: Motion recommends you log off of this account and log into an account with Administrator rights to do a Vista Upgrade 2) Post-upgrade Errors a. I upgraded without uninstalling Dashboard, I see: And/or I see:

8 And/or I see: All errors are caused by an incompatible version of Dashboard. Please download and install the new Dashboard for Vista. ( b. I upgraded without uninstalling OmniPass. Now I see messages saying OmniPass failed to load and it generates error messages. I tried uninstalling, but the error message indicated the wrong OS installed. How do I uninstall it? Will the new OmniPass do an uninstall? i. Go to c:\windows\motion\motion_omnipass ii. Right Click on Setup iii. Choose Properties iv. Choose Compatibility v. Select Run this program in compatibility mode for Windows XP (Service Pack 2)

9 vi. Right Click on Setup and choose Run as Administrator vii. Follow onscreen instructions to uninstall OmniPass viii. Download and install a trial version of OmniPass ( c. I upgraded without uninstalling Virtual Drive, and now I see: Uninstall Virtual Drive in add or remove programs. Then download and install the trial version of Virtual Drive, an optional Motion Pak application. ( FAQ: What is WinSAT? The Windows System Assessment Tool (WinSAT) runs a series of tests and rates your tablet on a scale ranging from 1 through 5 (with 1 representing the lowest score). The tool rates several subsets of your computer system, including processor, memory, primary hard disk, graphics, and gaming graphics. Your tablet s WinSAT score is determined by the lowest subset score. For example, if your lowest subset score on any individual component is 1.0, then your WinSAT score is 1.0. The WinSAT score is not an average of the subset scores. The only way to raise your WinSAT score is to raise your lowest subset score. Even if your LE1600 or LS800 has a low WinSAT score, you will be able to run the core experiences of Windows Vista.

10 FAQ: Why don t all of my Motion Dashboard tools work? The Motion Dashboard is currently being updated for the Windows Vista operating system and has limited functionality at this time. Display No schemes available; Vista does not allow screen rotation on LS800 Audio Contains the Properties controls Pen Fully featured Wireless Fully featured Power Contains the Properties controls Security Updated Windows Security Center; new TPM for Vista; OmniPass trial version with discounted licensed version available The Vista Dashboard is available on our website at Motion will be releasing free updates to the Vista Dashboard as they become available. Please check back on our website to download the latest version. FAQ: Why is OmniPass a trial version? Softex s OmniPass version 5.0 for Vista is a major release that includes new features and is available to Motion customer s as a downloadable, free 30 day trial at Motion has negotiated a reduced price for our customers for the fully licensed version of OmniPass. In the free downloaded OmniPass application, there is an option to purchase at the lower, negotiated price. OmniPass is a required application to use the biometric finger printer reader/security software. Note: You will not be able to import your profiles or information into the trial version. You will be able to import your profiles and information into the fully licensed OmniPass 5.0. FAQ: Why is Virtual Drive a trial version? Farstone s Virtual Drive 11 for Vista is a major release that includes new features and is available to Motion customer s as a downloadable, free 30 day trial at Motion has negotiated a greatly reduced price for our customers for the fully licensed version of Virtual Drive 11. In the free downloaded Virtual Drive 11 application, there is an option to purchase at the lower, negotiated price. Virtual Drive is an optional software application that is part of Motion Pak. TELL ME HOW: Upgrade Advisor: 1) Click Check Compatibility Online

11 2) Click Download Windows Upgrade advisor 3) Click Run on file dialog and wait for download to complete 4) Click Run at the security warning to accept the file from Microsoft Corporation 5) If prompted, accept prompts to download and install MSXML a) Click Run as described in steps 3 & 4 b) You will have to go back to step 2 to restart Upgrade Advisor if you see this message 6) Follow the on screen prompts to install Upgrade Advisor 7) Motion recommends that you select the option to create a shortcut on the desktop a) Check Launch Upgrade Advisor 8) Click Start Scan 9) Wait while Scan completes and click See Details when the scan is done

12 a) The Windows Upgrade Advisor recommendations may sometimes report confusing information. For example, the integrated video cards included in the LS800 and LE1600 cannot be upgraded, but are capable of supporting the core features of Vista. Some features available in premium editions of Windows Vista like the new Windows Aero user interface require advanced or additional hardware. The LE1600 and LS800 cannot be upgraded to meet this specification. INSTALL & UNINSTALL Install Intel video driver o Go to o Select the XP drivers for your type of tablet (LE1600 or LS800) o Download the Latest Release for the Graphics Driver Install Atheros or Intel Wireless o Go to o Select the XP drivers for your type of tablet (LE1600 or LS800) o Download the Latest Release for your Wireless Driver Install Card Bus Driver o Go to o Select the XP drivers for your type of tablet (LE1600 or LS800) o Download the Latest Release for the Card Bus Driver Uninstall Bluetooth o Open the Control Panel in the Start Menu o Open Add or Remove Programs o Select Bluetooth Stack for Windows by Toshiba o Click Remove o Follow the onscreen prompts to remove Bluetooth from your system o Restart if prompted Uninstall Motion Dashboard o Open the Control Panel in the Start Menu o Open Add or Remove Programs o Select Motion Dashboard o Click Remove o Follow the onscreen prompts to remove Dashboard software from your system o Restart if prompted Save your data before uninstalling OmniPass: o Export your OmniPass user profile using the OmniPass control panel Go to Start > All Programs > Motion OmniPass > OmniPass Control Center

13 o o o o o o o Select Manage Users Click Export Profile Save the export file to an external storage device You may now uninstall OmniPass and proceed with the Vista Upgrade After the Vista Upgrade is complete, you may download a trial version of OmniPass Convert the trial version to a full version by pressing the Buy It option and proceeding through the purchase process After completing the purchase process, you can now import your 3.51.x profile you saved earlier Uninstall OmniPass o Open the Control Panel in the Start Menu o Open Add or Remove Programs o Select OmniPass o Click Remove o Follow the onscreen prompts to remove OmniPass from your system o If you have files encrypted, you should decrypt them before removing OmniPass o You may also want to Export your OmniPass user Profiles (see above) o You will not be able to use your profiles in Vista if you do not export them o See OmniPass help for more information o Restart if prompted Uninstall Farstone Virtual Drive o Open Virtual Drive in Start > All Programs o Double Click on Uninstall Virtual Drive o Follow onscreen prompts to remove Virtual Drive from your system Uninstall Motion Security Center o Open the Control Panel in the Start Menu o Open Add or Remove Programs o Select Motion Security Center o Click Change/Remove o Follow the onscreen prompts to remove software from your system Custom Vista Install: 1) A custom install of Windows Vista will completely reinstall your operating system. If you do a custom install, you will lose all data, programs and settings on your PC. 2) This is a good option if you are an advanced computer user and are comfortable downloading and installing software. 3) Motion will not provide a complete walkthrough for this process, but will provide you with the software you will need to download and install on your tablet after the custom upgrade is complete. 4) As with the upgrade, a wired network connection is recommended. 5) Boot to Vista DVD or run the Install Now prompt from within Windows and follow the onscreen Vista prompts.

14 6) Motion recommends: Choose Use recommended settings when asked to Help protect Windows automatically. 7) After Vista is completely reinstalled on your tablet, visit Windows Update and download the latest updated and drivers and reboot your tablet. 8) Finally, download and install the following software from the Motion website ( a) Video Driver b) Audio Driver c) Button Driver d) Dashboard e) Bluetooth f) Chipset g) Wireless Drivers (Atheros and Intel) h) Card Bus Driver i) Trial Version of OmniPass 5.0 j) Trial Version of Virtual Drive 11 (