Relativity and Beyond

Transcription

1 Relativity and Beyond

2 e-discovery Review Services As a Relativity Premium Hosting Partner, we bring nearly three decades of litigation support experience to one of the most popular, respected and feature-rich review platforms in the industry. We provide the best possible Relativity experience by combining exceptional project managers, talented developers, and a rugged, sophisticated infrastructure, including our proprietary KEPS processing engine. Kiersted True Review When it comes to conducting quality reviews, people are your greatest assets but without efficient management, they can also be among your greatest liabilities. Kiersted True Review gives you a true picture of each reviewer s productivity, efficiency and accuracy, ensuring you get the best Our top quality service starts with our project management team, trained in Relativity and led by Relativity Certified Administrators, with years of experience in some of the most demanding e-discovery projects. This team is augmented by a pool of talented database administrators and developers, with the knowledge and expertise to make the most of Relativity s built in features, and to go beyond with proprietary custom applications and features. We ve optimized our proven and highly robust KEPS processing engine to work hand in hand with Relativity, ensuring that even massive projects are handled quickly and accurately. And it all runs from our sophisticated, secure, high-end data center. This powerful blend of technology and support makes for incredibly efficient analysis, review, and production. In fact, we have effortlessly supported over 300 concurrent users, reviewing more than 500,000 records with over 5 million images. To start with, we make the most of Relativity s flexible and automated workflow capabilities, text analytics and data visualization. Beyond that, we provide many additional benefits. They include: In-House Expertise With over a decade of experience with e-discovery, our in-house experts in technology, data processing, document review, and production help to ensure your project goes smoothly and stays on track. Integration with e-discovery Processing Tight integration with our KEPS e-discovery processing engine means incredible processing power, from data ingestion to document production. Use Kiersted Direct to rapidly cull collected data before loading into Relativity for a radically efficient review. Kiersted True Review Kiersted True Review is designed to help law firms and corporate legal departments improve accuracy and efficiency during document review. Integrated seamlessly into Relativity, True Review allows you to monitor individual and group performance, easily track progress toward deadlines, improve accuracy of billing, and identify and resolve training problems quickly. Kiersted Management Suite Kiersted s Management Suite is a unique set of custom Relativity enhancements that helps ensure efficient, cost effective and accurate review projects, from docket management through production. Included in this suite, Kiersted Valid Review allows you to identify coding issues and quickly batch documents out for immediate issue resolution. Build coding validation rules using our visual rule creation form to fit the requirements of even complex reviews. Enforce consistency during different phases of your review. Allow review administrators the opportunity to spend less time crafting and running rote QC searches and more time strategizing about how to make the review more efficient. Other components of the suite include Docket Manager, Media Manager, Production Manager, and Production Specification Manager. Find more details about these features on the last few pages of this brochure. Customized Reports In addition to Relativity s powerful out-of-the-box reporting and tracking features, our highly experienced technical team is available to deliver the custom reports your project demands. Rugged, Secure Infrastructure Our Relativity is hosted in a highly secure, rugged data center built to provide the highest possible levels of uptime. On-premises backup power generators are in place to continually provide power indefinitely, even if utility power is lost. Multiple redundant connections to the Internet backbone provide continuous access, even if one or more backbones were to be degraded. Physical and logical security protects all systems. possible results from your review team. Kiersted True Review is designed to help law firms and corporate legal departments improve accuracy and efficiency during the document review process. Integrated seamlessly into Relativity, True Review allows you to monitor individual and group performance, easily track progress toward deadlines, improve accuracy of billing, and identify and resolve training problems quickly. Instantly compare performance among individual reviewers. Identify potential problems and avoid bottlenecks. Manage project costs with a customizable calculator that lets you make adjustments on the fly. And gain a historical perspective by comparing data from current projects with previous projects, enabling faster decision-making. Whether your attorneys work in-house or off-site, Kiersted True Review can help you save time and money, making your reviews radically efficient. Kiersted True Review gives you a clear picture of your review process, helping to assess and improve accuracy, efficiency and productivity. Add accuracy and efficiency to your next review with Kiersted True Review. Truly Accurate Reviews Monitor overall reviewer performance. Track efficiency, productivity and accuracy in real time. Easily track progress toward deadlines. Identify and resolve training problems quickly. Improve accuracy of billing. Manage costs with customizable calculators. Accelerate decision-making based on accumulated metrics. Increase productivity, improve accuracy, and reduce overhead.

3 Key Features: Dashboard The Kiersted True Review dashboard lets you quickly see big-picture items like percentage of documents reviewed, overall progress toward a deadline, and comparative review rates. Click any tab or chart for more in-depth information. Calculator Our built-in calculator lets you estimate projected costs and timelines for ongoing reviews based on adjustable variables, like the total number of documents, average documentper-hour (DPH) rate, and hours per day. Enter your own numbers and make adjustments as needed to get the results you want. Daily Reporting The Review by Day form displays the number of review calls made each day as well as the overall percentage of review completeness. Based on the review rate, an estimated completion date is calculated and displayed. For any given day, users can instantly display categories of documents such as responsive, non-responsive or privilege documents. Individual Review Rate The Review Rate form displays each reviewer s individual review rate in DPH (documents per hour). Quickly see which reviewers are performing at the highest efficiency and which are underperforming, and take action faster to resolve problems. Review Duration The Review Duration form displays each reviewer s total review time, idle time and productivity for the day selected. Reconcile timekeeping and billing information with information never before available. True Time The True Time feature helps ensure you re only billed for hours when reviewers were active not just when they were logged into your system. This proprietary tool captures user activity and flags periods of inactivity based on time intervals you control. For example, if you enter a five-minute interval, True Review will log each five-minute interval of inactivity per user and track that information over time, allowing you to assess productivity rates and efficiency for each user. Individual Analysis Make personnel decisions quickly by assessing performance over time, on an individual level. The Individual Analysis tab shows detailed results for each reviewer on an hourly basis and includes the actual time spent reviewing per hour, the number of documents reviewed and the average review rate for each document. Click on any time interval and immediately recall the documents coded for instant analysis. Overturn Analysis Accuracy is essential in the review process, and the Overturn Analysis form helps gauge individual and overall document overturn rates for both responsive and privilege calls. Compare overturn rates by reviewer, identify issues faster, and make adjustments to training and processes as needed, to reduce overturn rates in the future. Review Alerts Review alerts allow you to set custom alerts based on criteria you enter, helping track progress and ensure your goals are met. You can set alerts for items such as the number of documents reviewed per day, number of documents reviewed per hour, or overall productivity rates. Whenever a goal is not met, alerts will show up on your reports and in your inbox, if desired. It s a smart way to help your projects and your reviewers stay on track. Kiersted Management Suite With decades of experiencing developing and bringing innovative tools to our users, Kiersted has developed a unique suite of custom Relativity offerings. From helping you manage your case documents to ensuring that nothing slips through the cracks during your review, Kiersted s management suite empowers users. Our on-site, full time, development staff and certified Relativity project managers ensure that our Relativity enhancements are top-notch and dependable. Media Manager Media Manager contains up-to-date media information pertaining to all data stored in the database. This provides the review administrator quick, accurate and thorough reporting information. Relativity filtering functions are available in the review manager, which allows for searching and custom reporting capabilities. Kiersted Relativity Management Suite Includes: Valid Review Docket Manager Media Manager Production Manager Production Specification Manager Custom Scripts Custom Event Handlers Compare individual review rates, and quickly access in-depth information about specific documents reviewed. Assess each reviewer s total review time, idle time and productivity. See daily results and averages, and set alerts based on criteria you enter. Production Manager Keep track of all your productions with the Kiersted Relativity Production Manager. Easily generate reports pertaining to one or all of your document productions. Because the Production Manager tracks each document within each production instead of just high-level information, users can find and know which documents were produced to which party, for what purpose. Built-in Relativity filtering functions are available, which allows for searching and custom reporting capabilities.

4 Production Specification Manager Ensure that your productions are done consistently, to spec, 100% of the time. Kiersted s exclusive Production Specification Manager allows users to store all production specifications within the Kiersted Relativity environment. Create and save different specifications if producing in multiple formats. Linked to the Production Manager, the Production Specification Manager allows users to conveniently review and track the exact specs used for each production. Docket Manager The Kiersted Docket Manager gives users the ability to store matter-related supporting documents within their Relativity project. Upload from your desktop and share documents with the entire case team. Documents loaded into the Docket Manager can also be pushed into the Relativity document collection, which allows users the ability to generate images, ocr, and full text index for quick retrieval and use. With the docket manager, you can: Create categories of documents (transcripts, pleadings, correspondence) Load files directly from your own machine Generate customizable docket reports Search and tag docket records Valid Review Validate review coding data with Kiersted s Valid Review tool. With a click of a single button, administrators can identify coding issues and quickly batch documents out for immediate issue resolution. Build coding validation rules using our visual rule creation form. Group rules into Validation Profiles to enforce consistency during different phases of your review. Allow review administrators the opportunity to spend less time crafting and running rote QC searches and more time strategizing about how to make the review more efficient.