Sage CRM 2016 R1 Patch Release Notes. Revision: SYS-REA-ENG Updated: June 2016

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1 Sage CRM 2016 R1 Patch Release Notes Revision: SYS-REA-ENG Updated: June 2016

2 2016 Sage Technologies Limited, publisher of this work. All rights reserved. No part of this documentation may be copied, photocopied, reproduced, translated, microfilmed, or otherwise duplicated on any medium without prior written consent of Sage Technologies Limited. Use of the software programs described herein and this documentation is subject to the End User Licence Agreement enclosed in the software package, or accepted during system sign-up. Sage and the Sage logo are registered trademarks or trademarks of The Sage Group PLC. All other marks are trademarks or registered trademarks of their respective owners. Sage CRM 2016 R1 - Patch Release Notes Page 2 of 9

3 Contents Overview 4 Latest patch 4 R1.5 5 What's new in R1.5 (June 2016) 5 Issues addressed in R1.5 (June 2016) 5 R1.4 6 R1.3 7 Issues addressed in R1.3 (January 2016) 7 R1.2 8 Issues addressed in R1.2 (November 2015) 8 R1.1 9 Issues addressed in R1.1 (November 2015) 9 Sage CRM 2016 R1 - Patch Release Notes Page 3 of 9

4 Overview This document provides information about issues addressed and issues known to exist, if any, in the Sage CRM 2016 R1 patches. It is intended for Sage OpCos, Sage CRM partners, and Sage CRM customers. While this document refers to Sage CRM, CRM, or the CRM system, regional products may use different brand names. Latest patch Patch/hotfix Release date Sage CRM 2016 R1.5 June 2016 The latest patch includes all fixes supplied in the previous patches, if any, for Sage CRM 2016 R1. Sage CRM 2016 R1 - Patch Release Notes Page 4 of 9

5 R1.5 After upgrading to Sage CRM 2016 R1.5, we recommend that you clear the web browser cache on each user's computer. What's new in R1.5 (June 2016) Support for Microsoft Office Sage CRM 2016 R1.5 now integrates with Microsoft Office 2016 applications in the same way it does with other supported versions of Microsoft Office. New versions of Sage CRM mobile apps. You can use new versions of Sage CRM mobile apps for Android and ios to work with Sage CRM 2016 R1.5. The mobile apps have been enhanced to download data from Sage CRM faster. In the new apps, you can filter contacts by company. Also a number of bugs were fixed in the apps. To download the apps, go to Google Play Store or Apple App Store. Issues addressed in R1.5 (June 2016) Issue ID Area Description Status QA QA QA Interactive Dashboard Keyword Search QA Companies / People When a user tried to add a list gadget to a dashboard, an error occurred. In some situations, keyword search failed to work. After a while, keyword search started to work again. Custom Entities In some situations, date-only fields showed incorrect values. In some situations, the Edit button was missing for a Company record. By design. Sage CRM 2016 R1 - Patch Release Notes Page 5 of 9

6 R1.4 Sage CRM 2016 R1.4 was an internal release. No customer issues were addressed in Sage CRM 2016 R1.4. Sage CRM 2016 R1 - Patch Release Notes Page 6 of 9

7 R1.3 After upgrading to Sage CRM 2016 R1.3, we recommend that you clear the web browser cache on each user's computer. Issues addressed in R1.3 (January 2016) Issue ID Area Description Status QA QA QA QA Customization Wizard Find / Advanced Find A date field in a custom entity record was unexpectedly set to the incorrect value. During a search, the Account Manager field in the search criteria was unexpectedly populated with a user name. Sage CRM 2016 R1 - Patch Release Notes Page 7 of 9

8 R1.2 After upgrading to Sage CRM 2016 R1.2, we recommend that you clear the web browser cache on each user's computer. Issues addressed in R1.2 (November 2015) Issue ID Area Description Status QA QA E-Marketing (MailChimp) Groups were not sent to MailChimp. Sage CRM 2016 R1 - Patch Release Notes Page 8 of 9

9 R1.1 After upgrading to Sage CRM 2016 R1.1, we recommend that you clear the web browser cache on each user's computer. Issues addressed in R1.1 (November 2015) Issue ID Area Description Status QA Client An error occurred when a user sent an based on a template QA Client The subject was missing from the standard template QA Reports When a user created or modified a report, only Marketing and Communications categories were available QA DemoData It was not possible to delete demo data from Sage CRM. Sage CRM 2016 R1 - Patch Release Notes Page 9 of 9

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