2016 MOTOROLA SOLUTIONS LEARNING CATALOGUE EUROPE & AFRICA

Transcription

1 2016 MOTOROLA SOLUTIONS LEARNING CATALOGUE EUROPE & AFRICA PUBLISHED OCTOBER 2015

2 WELCOME Choosing Motorola is only the beginning. Next: Receive training on Motorola Solutions latest innovations and improve your proficiency with our expanding training portfolio! With versatile training solutions and best practices from our expert instructors and designers, you can increase the return on your technology investment throughout the product and system lifecycle. Motorola Solutions Learning provides your organisation a one-stop shop, end-to-end training service: from needs analysis and consultancy to course development, customisation, delivery, and logistics. Let Motorola Solutions Learning work with your team to ensure that your organisation configures, operates and maintains your products and systems to effectively and efficiently meet your specific needs. CATALOGUE TABLE OF CONTENTS GENERAL INFORMATION 3 HOW TO REGISTER 4 TRAINING OPTIONS AND POLICIES 5 PRICING AND HELPFUL INFORMATION 6 TETRASIM TRAINING 7 COURSES 8 FOUNDATIONAL COURSES 9 DIMETRA SYSTEMS 13 ASTRO 25 IV&D SYSTEMS 25 CONSOLES 32 SUBSCRIBERS 34 MOTOTRBO 37 PUBLIC SAFETY LTE 44 BASE STATION COURSES 49 ADDITIONAL COURSES 52 NEW SOLUTIONS TRAINING 55 CONTACT US 57 2

3 GENERAL INFORMATION 3

4 GENERAL INFORMATION HOW TO REGISTER THE LEARNING MANAGEMENT SYSTEM (LMS) The LMS is your valuable resource to see the latest courses, descriptions, requirements, dates and locations. If you are a Motorola Solutions Customer who already has a Motorola User ID, you can go to the Enroll in a Course section for further instructions. SET UP A NEW USER ACCOUNT AND PASSWORD CREATE A MOTOROLA USER ID: Visit: Click the Register link at the bottom right of the Log In box Complete all the mandatory fields Enter your work address, i.e., [email protected]. This will be your Motorola User ID Click the Submit button You will receive a confirmation of your submission When your LMS account setup has been completed, you will receive an with your login information LOOK FOR THIS ICON THROUGHOUT THE CATALOG FOR EASY ACCESS TO THE LMS THE LEARNING MANAGEMENT SYSTEM (LMS) To register for a course, go to learning.motorolasolutions.com ENROLL IN A COURSE (ONCE YOU HAVE AN LMS ACCOUNT) ENROLL IN A COURSE: Log in to the LMS: Enter your Motorola User ID/work address Enter your Password (If you need to reset your password or forgot it, click on the Forgot/Reset Password link Click Log In Navigate to the Training Catalog link All Instructor-Led and Online courses are available here Select relevant course and click Enroll to begin QUESTIONS ABOUT YOUR ACCOUNT OR A COURSE? Your Help Desk information can be located in the top, right hand corner of the catalog pages. You can also click here to view the Help Desk contact information in your region. 4

5 GENERAL INFORMATION TRAINING OPTIONS, POLICIES AND REQUIREMENTS TRAINING OPTIONS RESIDENT, TRAINING Resident training consists of regularly scheduled classes conducted at one of the Motorola Technical Training Centres in England, Germany or Egypt. The centres are set up so students can immerse themselves in the subject matter, with limited distractions. They receive substantial time for hands-on training that enables them to develop creative solutions for unique problems. Resident training includes a diverse customer base; therefore, the classroom equipment is modeled upon a standard configuration. In addition, some courses include media-based activities that are facilitated by the instructor. Advance registration is required. ON-SITE TRAINING AT YOUR LOCATION All course titles can be delivered at your location, taught by our knowledgeable instructor staff. For more information on our on-site delivery options, contact us at: [email protected]. ONLINE SELF-PACED Online Self-Paced learning allows you to gain foundational knowledge on a variety of topics using your own computer, at your own schedule. Select courses based upon your own personal need. Just look for courses with the Online Self-paced or Virtual Classroom icon. UNDERSTANDING THE ICONS ONLINE, SELF-PACED NEW COURSE OFFERING POLICIES AND REQUIREMENTS CANCELLATION AND RESCHEDULING BY THE STUDENT Customer cancellation or rescheduling made less than 30 days prior to the class start date will be subject to the full course tuition. CANCELLATION AND RESCHEDULING BY MOTOROLA Motorola reserves the right to change or cancel classes up to 10 business days prior to the class start date. You will be notified at that time of such change or cancellation. PROFESSIONALISM Students are expected to maintain professional conduct and dress at all times. Class dress is casual, but smart. For safety and security reasons, we cannot permit shorts, thong type sandals, or tank tops in the classroom. LAPTOP REQUIREMENTS Some of our classes may require students to bring their laptops to the classroom so that they may utilize an electronic copy of the class material. Please review your enrollment confirmation for specific requirements for your class. TRAINING CONTENT AND STRATEGY DISCLAIMER All of Motorola training classes are designed to support and align with the Motorola Service strategy for each product. This strategy may include a combination of (but not limited to) processes, procedures, recommendations, and instructor experiential advice which may involve repair, replacement, and or recovery of hardware, software, or firmware of Motorola products. The repair, replacement, or recovery of these products may vary from product to product. Motorola reserves the right to change the structure and content of all courses at any time. 5

6 GENERAL INFORMATION HELPFUL INFORMATION FOR QUESTIONS AND ASSISTANCE Call the Learning Help Desk at: +44 (0) Monday Friday, 9:00 a.m. 5:30 p.m. Central European Time or us at: HOW TO MAKE PAYMENTS WHEN ENROLLING IN A COURSE HOW TO MAKE PAYMENTS WHEN REGISTERING For your convenience we accept the following methods of payment: Credit Card Purchase Order If prepayment is required to secure your registration, it must be received by Motorola 30 days prior to your attendance. Contact the Help Desk above for assistance with payments and P.O. specifications. All pricing listed is US dollars. DOWNLOAD THE EUROPE & AFRICA TRAINING TRAINING Click on the icon above to access the Europe & Africa training schedule or click on the following link: 2016_ea_learning_schedule_pricing.pdf To view the most current details for any of our courses, please register for an account (see Page 4) and log into the Motorola Solutions Learning Management System (LMS) at: learning.motorolasolutions.com or call us at +44 (0)

7 TETRASIM TRAINING TETRASIM TRAINING WHAT IS TETRASIM TRAINING? Motorola Solutions Learning EMEA can now provide a full portfolio of customised subscriber training through TETRAsim, the global leader in Tetra Training simulators, to simulate a Tetra operational environment in the safety of the classroom. Motorola solutions Learning EMEA is pleased to offer customised training for your workforce to simulate a real TETRA operational environment using the TETRAsim simulator. Our classrooms are configured to support: The Trainer System A Network Simulator Up to 100 radio Simulators Up to 50 Dispatcher/API Simulators Integrated Applications Traditional training with real devices requires extra hardware, maintenance and load on the operational TETRA network. Field training is complicated, immeasurable and uncontrollable. Cooperation between the authorities is difficult to track and there are no metrics for valid feedback. Rather than providing subscriber operational training to your workforce using a real device, we offer the safety and support of training within a simulator classroom that includes network simulations and authentic realistic scenarios for hands-on practice, facilitating both individual practicals or group and tactical exercises. Secure, fluent and competent usage of your network through simulator based training. TETRAsim displays 3D subscriber models with real voice and data, with supporting graphics, instructions, feedback and a high level of user interaction. Your training can be customised to your exact requirements and to mimic your system equipment and radio type, including radio parameters. TETRAsim offers a variety of options for the instructor to plan, control and evaluate the training. It also enables controllable dispatcher training on all TETRA features and organisationally specific operational procedures. During the simulations, every action is automatically measured to ensure that the trainees skills meet the standard level. Afterwards the instructor can provide feedback to the group referencing specific behaviours at specific time marks. We can provide training on TETRAsim subscriber simulators or TETRAsim command and control simulators. 7

8 COURSES 8

9 FOUNDATIONAL COURSES NETWORKING FUNDAMENTALS (TGTC01) 10 FLEETMAPPING WORKSHOP (TGTC04) 10 FIELD ENGINEERING WORKSHOP (TGTC05) 10 TETRA OVERVIEW COURSE (TGTC06) 11 THE LEARNING MANAGEMENT SYSTEM (LMS) To register for a course, go to learning.motorolasolutions.com RF FUNDAMENTALS (TGTC08) 11 SITE INSTALLATION PRACTICES WORKSHOP (TGTC09) 11 BASIC RF (RDS0002) 12 BASIC NETWORKING (RDS0003) 12 BASIC RADIO (RDS0004) 12 9

10 RADIO SOLUTIONS FOUNDATIONAL NETWORKING FUNDAMENTALS FLEETMAPPING WORKSHOP FIELD ENGINEERING WORKSHOP This Instructor-led course provides a detailed description of the undamentals of system networking. Topics include the OSI seven layer model, bridges and switches, IP and routing, applications and security. Engineers who need to understand the essentials of system networking. Describe the Elements and Interconnectivity of the Basic Network Discuss the OSI and TCP/IP Reference Models Explain the advantages of different Network Layout Options Describe the Physical and Data-link Layers of the OSI and TCP/IP Reference Models Describe the Network and Transport Layers of the OSI and TCP/IP Reference Models Describe the Service Layers within the OSI and TCP/IP Reference Models Explain Secure Networking Knowledge of Dimetra IP system Understanding of basic PC/Windows NT operations This course includes a system review, basic Fleetmapping principles, radio user configuration, dispatch user configuration, mobile radio configuration, text broadcast Fleetmapping and system configuration. Technical staff that require an overview of Fleetmapping. This course will provide to the ability to perform basic planning and complete a Fleetmap information templates. Perform the basic planning requirements and complete a simple Fleetmap information template Write a simple Fleetmap based on sample operational requirement information Dimetra IP System Overview course (TSYS01R82) LENGTH: 3 DAYS TGTC04 This course includes a system review, a description of the role of field engineers, a description of field test tools, system installation and configuration with field and site acceptance testing. Engineers who will be required to install, configure and perform administration tasks on a Dimetra IP System, including for Field Acceptance Tests and Site Acceptance Tests. Explain a Motorola Radio system diagram or plan. List the FE tools used on a Motorola Radio system. State and use the FAT/SAT process. Describe the procedure for a Motorola system installation. Describe a Motorola Fleetmapping process. Describe system configuration & administration Dimetra IP System Overview course (TSYS01R82) LENGTH: 5 DAYS TGTC05 LENGTH: 5 DAYS TGTC01 10

11 RADIO SOLUTIONS FOUNDATIONAL TETRA OVERVIEW COURSE RF FUNDAMENTALS SITE INSTALLATION PRACTICES WORKSHOP (R56) This course will provide an introduction to TETRA as a precursor to proprietary TETRA and Dimetra solutions. Personnel requiring a generic introduction to TETRA. Describe the history and function of the TETRA Standard and ETSI Role in the European Standard Describe the purpose and function of the various TETRA interfaces Describe the Benefits of the TETRA services provided List the benefits provided by the TETRA system Describe the TETRA specifications for, system parameters, protocol sepcifications and the TETRA spectrum Describe the various security safeguards in place within the TETRA standard for Radio communication systems Describe the functions and purpose of TETRA 2 None LENGTH: 3 DAYS TGTC06 This course emphasises the concepts behind RF Systems theory and operation. Topics include basic radio transmitters and receivers, RF propagation, modulation, antenna systems, transmission lines and data-communications. Engineers who need to understand Communication Systems Concepts including basic radio, RF propagation, modulation, antenna systems, transmission lines and data-communications. Describe electrical principles including Direct and Alternating current. Describe the basic structure of radio transmitters and receivers. Describe transmission lines. Describe the construction and operation of antennas. Describe RF propagation. Describe digital communication techniques. None LENGTH: 5 DAYS TGTC08 The Site Installation Practices Workshop (R56) course is designed to present the standards and guidelines for installing a Motorola communications system. Participants will understand how a properly installed system can help to ensure a safe and efficient communications system that will reduce system down-time. Engineers responsible for installing the Dimetra IP System. State the purpose of the R56. Describe the Site Design and Development process. Describe Site building design and installation. Describe Internal Grounding. Describe External Grounding. Describe Power Sources. Describe Surge Protection Devices. Describe how Site Interference may be minimized. Describe Equipment Installation. Graduate of a basic electronics course or equivalent experience. LENGTH: 4 DAYS TGTC09 11

12 RADIO SOLUTIONS FOUNDATIONAL BASIC RF BASIC NETWORKING BASIC RADIO This course emphasizes the concepts behind RF Systems theory and operation. Topics include basic radio transmitters and receivers, RF propagation, modulation, antenna systems, transmission lines and data-communications. Technical staff who need to understand Communication Systems Concepts including basic radio, RF propagation, modulation, antenna systems, transmission lines and data-communications. Describe electrical principles, including direct and alternating current. Describe the basic structure of radio transmitters and receivers. Describe the operation of the antenna system. Identify different types of transmission media. Describe RF propagation and understand system gains in a link budget. None ONLINE, SELF-PACED LENGTH: 1 HOUR RDS0002 This course provides a detailed description of the fundamentals of system networking. Topics include the OSI seven layer model, bridges and switches, IP and routing, applications and security. Engineers who need to understand the essentials of system networking. Identify the Elements and Interconnectivity of a basic network Define the OSI and TCP/IP Models Define the advantages of different Network Layout Options List the Physical and Data-Link Layers of the OSI and TCP/IP Models Define the Network and Transport Layers of the OSI and TCP/IP Models Identify the Service Layers within the OSI and TCP/ IP Model Define the concept of Network Security. Identify standards organisations None ONLINE, SELF-PACED LENGTH: 1 HOUR RDS0003 The purpose of this course is to provide the student with the basic, foundational land mobile two-way radio knowledge required when working with Motorola Solutions. This course is ideal for all people who sell or service land mobile two-way radios and it was especially designed to meet the needs of the MR Channel and Motorola Solutions employees. Motorola Solutions Partners and Employees Define what a two-way radio is. Describe two-way radio components. Describe communication types. List and describe ways of expanding coverage. Describe analog and digital solutions. Describe how transmit and receive processes work in conventional and trunked two-way radio. Define system scalability. Identify the considerations to implementing a twoway radio. List the characteristics of single-site, single-zone and multi-zone systems. Explain the concept of two-way radio security. Describe the open standards for the following technologies: APCO P25, TETRA and DMR. Basic RF (RDS0002) ONLINE, SELF-PACED LENGTH: 4 HOURS RDS

13 DIMETRA IP INFRASTRUCTURE DIMETRA IP R8.2 SYSTEM OVERVIEW COURSE (TSYS01R82) 14 DIMETRA IP R8.2 DELTA COURSE (TSYS02R82) 14 THE LEARNING MANAGEMENT SYSTEM (LMS) DIMETRA IP R8.2 CONFIGURATION AND ADMINISTRATION WORKSHOP (TSYS04R82) 14 To register for a course, go to learning.motorolasolutions.com DIMETRA IP R8.2 FAULT MANAGEMENT WORKSHOP (TSYS06R82) 15 DIMETRA IP R8.2 PERFORMANCE MANAGEMENT WORKSHOP (TSYS08R82) 15 DIMETRA IP R8.2 TROUBLESHOOTING AND MAINTENANCE WORKSHOP (TSYS10R82) 15 DIMETRA IP R8.2 AIE, AUTHENTICATION AND PROVISIONING WORKSHOP (TSYS12R82) 16 DIMETRA IP R8.2 MULTICADI, RUA/RUI CONFIGURATION AND ADMINISTRATION (TSYS14R82) 16 DIMETRA IP R8.2 SECURE COMMUNICATIONS WORKSHOP (TSYS16R82) 16 DIMETRA IP R8.2 NETWORK SECURITY WORKSHOP (TSYS17R82) 17 DIMETRA IP R8.2 MSO RESTORATION (TSYS21R82) 17 13

14 RADIO SOLUTIONS DIMETRA SYSTEMS DIMETRA IP R8.2 SYSTEM OVERVIEW DIMETRA IP R8.2 DELTA COURSE DIMETRA IP R8.2 CONFIGURATION & ADMINISTRATION WORKSHOP This course provides an overview of the features and functions of a Dimetra IP R8.2 system. The course is divided into eight modules and includes descriptions of the various call types and system hardware functionality. An application overview describes the purpose of the software used to manage and administer the system. Each module includes an assessment designed to test learning. All staff who require an overview of the Dimetra IP system functionality and features. Describe Basic Radio Concepts. Describe Dimetra IP Benefits Describe Dimetra R8.2 Features and their Benefits. Describe Dimetra R8.2 Single Zone system Components and their Functionality. Describe the Purpose and Function of Dimetra R8.2 Network Management Applications. Describe Dimetra R8.2 Multi-Zone system Components and their Functionality. Describe how different types of calls are processed through a Dimetra R8.2 System. None This course provides an overview of the differences between Dimetra IP R8.1 and Dimetra IP R8.2. Employees and Customers Describe the purpose of Configuration Management and Server Administration within your Dimetra IP R8.2 System Define tools used to perform Configuration Management Perform system user and infrastructure configuration procedures Perform basic System Security Management procedures Define Applications used to perform Network Management Server and Database Administration tasks Describe Dimetra R8.2 Multi-Zone system Components and their Functionality. Explain the importance of daily operational tasks Perform daily operational tasks Knowledge of Dimetra IP R8.1 system During this workshop delegates will use configuration and administration applications to manage a Dimetra IP R8.2 system as they would on a daily basis. The delegates will perform configuration set up procedures for the more popular features and functions as well as common administration tasks, based on real business scenarios. System managers responsible for configuration and administration of a Dimetra IP R8.2 system. Describe the purpose of Configuration Management and Server Administration within your Dimetra IP R8.2 System Define tools used to perform Configuration Management Perform system user and infrastructure configuration procedures Perform basic System Security Management procedures Define Applications used to perform Network Management Server and Database Administration tasks Describe Dimetra R8.2 Multi-Zone system Components and their Functionality. Explain the importance of daily operational tasks Perform daily operational tasks LENGTH: 3 DAYS TSYS01R82 ONLINE, SELF-PACED LENGTH: 2 HOURS TSYS02R82 Dimetra IP R8.2 System Overview (TSYS01R82) LENGTH: 4 DAYS TSYS04R82 14

15 RADIO SOLUTIONS DIMETRA SYSTEMS DIMETRA IP R8.2 FAULT MANAGEMENT WORKSHOP DIMETRA IP R8.2 PERFORMANCE MANAGEMENT WORKSHOP DIMETRA IP R8.2 TROUBLESHOOTING & MAINTENANCE WORKSHOP The workshop will allow delegates to use applications to identify faults on systems components using a live Dimetra IP R8.2 system and within the context of business scenarios. System operations staff and field engineers who perform fault management tasks on a Dimetra IP R8.2 system. Define the role of Fault Management within Network Management Define the role of each of the applications used within Fault Management Utilise the Unified Event Manger-UEM application to assist Fault Management within the Dimetra IP system Use the TNCT to assist Fault Management Use the Zone Configuration Manager application to perform diagnostic functions within the Dimetra IP system Use the Zone Watch application to assist Fault Management within the Dimetra IP system Identify file backup procedures. Dimetra IP R8.2 System Overview (TSYS01R82) LENGTH: 3 DAYS TSYS06R82 During this workshop delegates will use applications on a live Dimetra IP R8.2 system using business scenarios. Using these applications delegates will learn how to interpret system and user performance based on call traffic and device statistics. System operators and managers who monitor and collect system statistics on a Dimetra IP R8.2 system. Describe the factors that affect system performance. Describe the Performance Management Analysis process. List the Performance Management applications used in a Dimetra system. Describe the purpose of system reports, system usage applications and device statistics in Performance Management activities. Access and navigate Dimetra Performance Management applications to monitor system activity and generate system reports. Dimetra IP R8.2 System Overview (TSYS01R82) LENGTH: 3 DAYS TSYS08R82 During this workshop delegates will troubleshoot and maintain a live Dimetra IP system using business scenarios, troubleshooting procedures and diagnostic applications. Delegates will also perform complex FRU/FRE procedures to resolve hardware faults. System and Field Engineers who troubleshoot and maintain a Dimetra IP R8.2 system. Describe troubleshooting model process, system support tools and technical support services provided by Motorola Solutions Describe the Dimetra system architecture Perform troubleshooting procedures using system troubleshooting tools Perform recommended routine maintenance procedures for a Dimetra IP System Perform replacement procedures and reconfigure faulty Field Replaceable Units (FRUs) and Field Replaceable Equipment/ Entities (FREs) within a Dimetra IP System. Perform verification procedures on FRU/FRE replacement. Dimetra IP R8.2 System Overview course (TSYS01R82) Dimetra IP R8.2 Fault Management Workshop (TSYS06R82) LENGTH: 3 DAYS TSYS10R82 15

16 RADIO SOLUTIONS DIMETRA SYSTEMS DIMETRA IP R8.2 AIE, AUTHENTICATION & PROVISIONING DIMETRA IP R8.2 MULTICADI, RUA/RUI CONFIGURATION AND ADMINISTRATION DIMETRA IP R8.2 SECURE COMMUNICATIONS WORKSHOP During this workshop students will perform key management tasks on a live Dimetra IP R8.2 system. Students will perform authentication and provisioning procedures for the daily administration of user authentication and provisioning based on real business scenarios. System Operators and Managers responsible for the provisioning and management of key authentication in a Dimetra IP R8.2 system. Describe how Air Interface Encryption and Authentication work within the Dimetra IP System Describe the hardware components used in the Encryption and Authentication Process Describe distribution, storage, key updates and key management of Air Interface Encryption and Authentication keys Perform Encryption Key management procedures using the Enhanced AuC, PrC, and KVL system components Dimetra IP R8.2 System Overview (TSYS01R82) LENGTH: 3 DAYS TSYS12R82 The workshop will enable delegates to install hardware and software for the MultiCadi and AIS server functions. Configuration for MultiCadi and the AIS will be achieved using the Configuration tool. Hardware and software problems will be resolved using troubleshooting techniques. System operations staff and field engineers who perform installation, configuration, troubleshooting and maintenance of the MultiCadi and AIS servers. escribe the purpose of CADI and MultiCADI. List the Applications within Multi-CADI function and state their purpose. List the Hardware required for Multi-CADI. Describe the considerations for Software and Hardware Installation. Perform configuration of Multi-CADI Applications, Config Tool and SNMP Reporting. Perform troubleshooting techniques to resolve software and hardware issues. Describe the Features of AIS Describe the RUA/RUI Application ist the Hardware and Software Components in an AIS solution Perform Alias Server and Provisioning Client Software Installation Procedures Perform Alias Server Application Procedures knowledge: Dimetra IP R8.2 System Overview (TSYS01R82) During the workshop delegates will perform key management, administrative and maintenance tasks on a live Dimetra IP R8.2 system. The workshop is divided into five modules and real business scenarios will allow delegates to perform key management, key transference, maintenance and troubleshooting procedures on the Key Management Facility (KMF) server and client. System Operators, Managers and Field Technicians responsible for the management and maintenance of secure end-to-end communications in a Dimetra IP R8.2 system. Describe the theory of Dimetra Secure Communications Operation. Carry out KMF Administration. Utilize the E2E KVL. Perform KMF OTAK/OTEK Management Activities and Procedures. Administer the KMF Server. Setup an MCC 7500S Secure Console. knowledge: Dimetra IP R8.2 System Overview (TSYS01R82) LENGTH: 3 DAYS TSYS16R82 LENGTH: 2 DAYS TSYS14R82 16

17 RADIO SOLUTIONS DIMETRA SYSTEMS DIMETRA IP R8.2 NETWORK SECURITY WORKSHOP DIMETRA IP R8.2 MSO RESTORATION The workshop is designed to give an overview of the elements of the Dimetra IP network security solution. The generic threat to network security will be discussed. The course is divided into six modules during which delegates will perform basic procedures using network security software elements. System Operators, Managers, and Field Technicians responsible for the management and maintenance of Network Security in a Dimetra IP R8.2 system. Describe the Generic Threats to Network Security Describe the Dimetra AntiVirus protection Describe the Dimetra Authentication Management Describe and manage Dimetra IP firewall protection knowledge: Dimetra IP R8.2 System Overview (TSYS01R82) LENGTH: 3 DAYS TSYS17R82 This course is a manual-based 5 day workshop. It teaches all procedures required for hardware restoration and guides participants through the restoration process flow by means of lab activities. MSO System Engineers Backup the MSO live system with prior system check Power the system down Restore software, databases and configuration for all subsystems Run post-restoration checks and tests knowledge: Dimetra IP R8.2 System Overview (TSYS01R82) Dimetra IP R8.2 Configuration and Administration Workshop (TSYS04R82) Dimetra IP R8.2 Fault Management Workshop (TSYS06R82) 1-2 years field or system experience in Dimetra IP MSO, Sites LENGTH: 5 DAYS TSYS21R82 17

18 DIMETRA IP COMPACT/SCALABLE 18 DIMETRA IP SYSTEM PORTFOLIO OVERVIEW (AAE1404) 19 TETRA ACCESSORIES OVERVIEW (DMT1018) 19 R8.2 SETTING UP AND MANAGING YOUR DIMETRA IP COMPACT/SCALABLE (DCOMP04R82) 19 THE LEARNING MANAGEMENT SYSTEM (LMS) R8.2 INTRODUCTION TO DIMETRA IP COMPACT / SCALABLE TROUBLESHOOTING AND MAINTENANCE WORKSHOP (DCOMP05R82) 20 To register for a course, go to learning.motorolasolutions.com DIMETRA IP R8.2 AIE AUTHENTICATION AND PROVISIONING WORKSHOP (TSYS12R82) 20 DIMETRA IP COMPACT / SCALABLE TETRA RADIO OPERATOR, PROGRAMMING AND MAINTENANCE (DCOMP08R82) 20 DELTA DIMETRA IP COMPACT R8.1 TO DIMETRA IP COMPACT R8.2 (DIPC82DELTA) 21 DIMETRA IP COMPACT / SCALABLE MCC 7500 DISPATCH CONSOLE OPERATOR TRAINING (TSYS32R82) 21 DIMETRA IP COMPACT / SCALABLE R8.2 MCC 7500 ADMIN WORKSHOP (TSYS33R82) 21 DESIGN A DIMETRA IP R8.2 COMPACT SYSTEM (AEL2302) 22

19 RADIO SOLUTIONS DIMETRA SYSTEMS DIMETRA IP SYSTEM PORTFOLIO OVERVIEW TETRA ACCESSORIES OVERVIEW R8.2 SETTING UP AND MANAGING YOUR DIMETRA IP COMPACT/ SCALABLE After a brief review of Professional Mobile Radio (PMR) and Terrestrial Trunked Radio (TETRA) technologies, this course will focus on introducing Motorola Solutions Dimetra IP Portfolio. Personnel requiring a generic introduction to Dimetra IP Describe Professional Mobile Radio (PMR) properties and applications. Describe the TETRA standard, system structure, modes of operation and TETRA services. Identify Motorola s Dimetra Portfolio, Dimetra IP system options and services. None ONLINE, SELF-PACED LENGTH: 2 HOURS AAE1404 This course provides the background information and the knowledge required to allow delegates to be fully conversant with the range of accessories available for Motorola TETRA radios. It provides users with an introduction to the different families of TETRA accessories and then describes their key benefits to customers. Motorola partners & employees List different categories of terminal accessories. Define how Motorola accessories are differentiated. Describe the applications and benefits for each category type. Locate the available sales support tools for Motorola accessories. None ONLINE, SELF-PACED LENGTH: 1 HOUR DMT1018 The workshop will provide an overview on how to setup and run a Dimetra IP Compact/ Scalable IP system. The course will provide a system overview of the components and applications that make up the system as well as hands-on practicals that will allow delegates to perform configuration set-up procedures for common features and functions as well as common administration tasks. System Managers/Staff responsible for setting-up, configuring and administering a Dimetra IP Compact/ Scalable IP System, MTS and MCC 7500 equipment. Setup a Dimetra IP Compact/Scalable IP System. Configure a Dimetra IP Compact/Scalable IP System for use using NM applications and procedures. Carry out MTS configuration and verification procedures using Motorola BTS Service Software application. Setup and configure a MCC 7500 dispatch subsystem for use within the Dimetra IP Compact/ Scalable IP system. Carry out system backup and restoration procedures using the Dimetra Enhanced Software Update application and manual techniques. Network Management Overview (DCOMP01R82) LENGTH: 5 DAYS DCOMP04R82 19

20 RADIO SOLUTIONS DIMETRA SYSTEMS R8.2 INTRO TO DIMETRA IP COMPACT/ SCALABLE TROUBLESHOOTING AND MAINTENANCE WORKSHOP DIMETRA IP R8.2 AIE AUTHENTICATION AND PROVISIONING WORKSHOP TETRA RADIO OPERATOR, PROGRAMMING & MAINTENANCE The workshop will allow delegates an introduction into troubleshooting and maintaining a live Dimetra IP Compact system. Delegates will complete a series of business scenario task sheets, utilising a troubleshooting methodology, diagnostics applications and completing FRU\FRE procedures to resolve issue. Dealers and Distributors who troubleshoot and maintain a Dimetra IP Compact, MTS and MCC 7500 equipment. Describe troubleshooting model process, system support tools and technical support services provided by Motorola Solutions Describe the Dimetra system architecture Perform troubleshooting procedures using system troubleshooting tools Perform recommended routine maintenance procedures for a Dimetra IP System Perform replacement procedures and reconfigure faulty Field Replaceable Units (FRUs) and Field Replaceable Equipment/ Entities (FREs) within a Dimetra IP System. Perform verification procedures on FRU/FRE replacement. RF background knowledge Network Management Overview (DCOMP01R82) Setting Up and Managing your Dimetra IP Compact (DCOMP04R82) During this workshop students will perform key management tasks on a live Dimetra IP R8.2 system. Students will perform authentication and provisioning procedures for the daily administration of user authentication and provisioning based on real business scenarios. System Operators and Managers responsible for the provisioning and management of key authentication in a Dimetra IP R8.2 system. Describe how Air Interface Encryption and Authentication work within the Dimetra IP System Describe the hardware components used in the Encryption and Authentication Process Describe distribution, storage, key updates and key management of Air Interface Encryption and Authentication keys Perform Encryption Key management procedures using the Enhanced AuC, PrC, and KVL system components Dimetra IP R8.2 System Overview course (TSYS01R82) LENGTH: 2 DAYS TSYS12R82 This practical course will provide assistance to Tetra radio users, diagnose radio problems both locally and remotely, programme the radio for end users operations and provide first line maintenance for suspected faulty radios. Technicians and personnel who will be involved in programming and maintaining to level 1. Locate and use all MTP6750 & MTM5400 controls. Execute trunked and direct mode calls using the MTP6750 and MTM5400 radios. Carry out radio troubleshooting using built-in diagnostics. Describe the function of Motorola CPS Plus software. Create a user codeplug and programme the codeplug into an MTP6750 and MTM5400 radio. Carry out software troubleshooting using CPS Plus. None LENGTH: 1 DAY DCOMP08R82 LENGTH: 4 DAYS DCOMP05R82 20

21 RADIO SOLUTIONS DIMETRA SYSTEMS DELTA DIMETRA IP COMPACT R8.1 TO DIMETRA IP COMPACT R8.2 DIMETRA IP R8.2 MCC 7500 OPERATOR WORKSHOP DIMETRA IP R8.2 MCC 7500 ADMIN WORKSHOP This course provides an overview of the differences between Dimetra IP Compact R8.1 and Dimetra IP Compact R8.2. Motorola Solutions Employees, Channel Partners, and Resellers that have to know the new features in Dimetra IP Compact R8.2 release. Use the course interface including associated help material Describe Dimetra IP Compact R8.2 new operations, management and monitoring system features Determine the Information Assurance new features introduced in 8.2 release. Identify new Hardware changes introduced in Dimetra IP Compact R8.2 release. Describe Lifecycle Management features introduced in Release R8.2 Knowledge of Dimetra IP Compact R8.1 system ONLINE, SELF-PACED LENGTH: 1 HOUR DIPC82DELTA This course provides students with an introduction to the dispatch console, its basic operation and tailored job aids which will be available for assistance in operation. Through facilitation and hands-on activities, the user learns how to perform common tasks associated with the console operation. Dispatch Console Operators Identify the hardware components that make up the dispatcher position Describe the purpose of the Elite Dispatch application Identify elements that make up the menu and toolbar structure within the Elite Dispatch software Perform dispatcher operations: Communicate with radios: transmit and receive calls within group and individual communications categories Perform advanced signaling features Perform basic procedures within screen configurations Perform basic procedures within resource groups Dimetra IP R8.2 System Overview course (TSYS01R82) LENGTH: 1 DAY TSYS32R82 This course provides students with an introduction to the Elite Admin application. It enables system administrators to use the software to set up configurations for the Elite Dispatch desktops that organize resources to meet specific user needs. Through facilitation and hands-on activities, the user learns how the configurations created in the Elite Admin can be saved and then distributed among the Elite Dispatch desktops. Technicians and personnel who will be involved in programming and maintaining to level 1. Identify the hardware components that make up the dispatcher position Describe the Purpose of the Elite Admin application Identify elements that make up the menu and toolbar structure within the Elite Admin software Perform Elite Admin Configurations None LENGTH: 1 DAY TSYS33R82 21

22 RADIO SOLUTIONS DIMETRA SYSTEMS DESIGN A DIMETRA IP R8.2 COMPACT SYSTEM This course provides best practices in the design of Dimetra IP Compact System. It covers all areas from the initial gathering of customer requirements, selecting the most appropriate hardware and features, through to final technical review and customer acceptance testing. The course is highly practical and covers the use of system design tools, such as the Pricebook Configuration tool, Network Configuration Tool Express and Terminal Pricebook Configuration Tool to produce a final design and cost breakdown of a customer system. Motorola partners and employees who are required to design Dimetra IP Compact systems. Gather customer system requirements using the 5C question model Generate preliminary design using Motorola system design tools Select DIPC hardware and features to meet customer needs Create a detailed design document for customer approval using Motorola system design tools Describe requirements for RF and control site selection Develop final system documentation based on customer updates Describe installation planning requirements Basic RF Fundamentals (AEE1300) Basic Networking Fundamentals (AEE1301) Dimetra IP Subscriber Portfolio Overview (AAE1403) Dimetra IP System Portfolio Overview (AAE1404) Tetra Accessories Overview (DMT E) LENGTH: 3 DAYS AEL

23 DIMETRA MICRO COURSES SETTING UP AND MANAGING DIMETRA IP MICRO, ONLINE (DIPM01R3) 24 DEPLOYING AND MANAGING YOUR DIMETRA IP MICRO SYSTEM (DMT3002) 24 DESIGNING A DIMETRA IP MICRO SYSTEM (AEL2303) 24 THE LEARNING MANAGEMENT SYSTEM (LMS) To register for a course, go to learning.motorolasolutions.com 23

24 RADIO SOLUTIONS DIMETRA SYSTEMS SETTING UP AND MANAGING DIMETRA IP MICRO (ONLINE) DEPLOYING AND MANAGING YOUR DIMETRA IP MICRO SYSTEM DESIGNING A DIMETRA IP MICRO SYSTEM A self-paced e-learning package that provides a technical overview of the Dimetra IP Micro system and shows how to install, configure and perform typical administration tasks on the Dimetra IP Micro system. Personnel responsible for the Installation, Configuration and Administration of Dimetra IP Micro Systems. Describe in overview the features and functions of the Dimetra IP Micro System. Describe the Dimetra IP Micro System Components and their functions. Describe how the Dimetra IP Micro System interfaces with other external networks and elements. Describe Network Planning and Configuration in overview. Describe the procedures for installing and configuring a Dimetra IP Micro System. Demonstrate Dimetra IP Micro System operation and administration procedures. Demonstrate the Dimetra IP Micro System maintenance procedures. IP background, RF Fundamentals ONLINE, SELF-PACED LENGTH: 5.5 HOURS DIPM01R3 The workshop will provide an overview on how to setup and run a Dimetra IP Micro system. The course will provide a system overview of the components and applications that make up the system as well as hands-on practical tasks that will allow delegates to perform typical configuration set-up procedures as well as common administration tasks. Personnel responsible for setting-up, configuring and administrating a Dimetra IP Micro system. Describe the procedure for a Dimetra IP Micro System installation Demonstrate the Dimetra IP Micro System operation procedures. Demonstrate the Dimetra IP Micro System administration procedures. Demonstrate the Dimetra IP Micro System maintenance procedures. Describe Network Planning in overview IP background, RF Fundamentals, Design a DIPM System LENGTH: 2 DAYS DMT3002 This course provides best practices in the design of Dimetra IP Micro systems. It covers all areas from the initial gathering of customer requirements, selecting the most appropriate hardware and features, through to final technical review and customer acceptance testing. The course is highly practical and covers the use of system design tools, such as the Micro Pricebook Configuration tool and Terminal Pricebook Configuration Tool to produce a final design and cost breakdown of a customer system. Motorola partners and employees who are required to design Dimetra IP Micro systems. Gather customer system requirements using the 5C question model Generate preliminary design using Motorola system design tools Select DIPM hardware and features to meet customer needs Create a detailed design document for customer approval using Motorola system design tools Describe requirements for RF and control site selection Develop final system documentation based on customer updates Describe installation planning requirements Radio 101 Fundamentals (AAE1303) Basic RF Fundamentals (AEE1300) Basic Networking Fundamentals (AEE1301) Dimetra IP Subscriber Portfolio Overview (AAE1403) Dimetra IP System Portfolio Overview (AAE1404) LENGTH: 3 DAYS AEL

25 ASTRO 25 SYSTEMS PORTFOLIO FLEXIBLE CHOICES TO MEET EVERY NEED SINGLE SITES SIMPLIFIED CONFIGURATIONS FULLY FEATURED CONFIGURATIONS CONVENTIONAL STANDALONE CONVENTIONAL P25 DIGITAL ANALOG TRUNKED EXPRESS TRUNKING P25 DIGITAL TDMA CONVENTIONAL WITH DATA P25 DIGITAL ANALOG INTEGRATED DATA TRUNKED WITH DATA P25 DIGITAL FDMA TDMA INTEGRATED DATA TRUNKED AND CONVENTIONAL WITH DATA P25 DIGITAL ANALOG FDMA TDMA INTEGRATED DATA ENHANCED DATA HPD MULTI-ZONE TRUNKED AND CONVENTIONAL WITH DATA K CORE L CORE M1/M2 CORE M3 CORE P25 DIGITAL ANALOG FDMA TDMA INTEGRATED DATA ENHANCED DATA HPD 1 SITE 1 SITE 50 CHANNELS 5 SITES 24 SITES 7 ZONES 150 SITES 25

26 ASTRO 25 IV&D SYSTEM COURSES ASTRO 25 SYSTEMS APPLIED NETWORKING (NWT003) 27 ASTRO 25 IV&D TRUNKING WITH M CORE SYSTEM OVERVIEW (ACS715200) 27 ASTRO 25 IV&D SECURE COMMUNICATIONS WORKSHOP (ACS713207) 27 ASTRO 25 IV&D M CORE WORKSHOP (ACS716103) 28 THE LEARNING MANAGEMENT SYSTEM (LMS) To register for a course, go to learning.motorolasolutions.com ASTRO 25 IV&D GTR 8000 REPEATER SITE WORKSHOP (ACS716208) 28 ASTRO 25 IV&D RADIO SYSTEM ADMINISTRATOR WORKSHOP (ACS716102) 29 OVERVIEW FOR ASTRO 25 IV&D DYNAMIC SYSTEM RESILIENCE (ACS715023) 29 ASTRO 25 IV&D INFORMATION ASSURANCE SYSTEM (ACS715211) 30 ASTRO 25 IV&D ENHANCED TELEPHONE INTERCONNECT (ACS715480) 30 ASTRO 25 IV&D CONVENTIONAL RF SITE WORKSHOP (ACS716440) 30 ASTRO 25 NICE LOGGER INTEGRATION (AST1002) 31 QUANTAR/QUANTRO BASE STATIONS (NST250) 31 26

27 RADIO SOLUTIONS ASTRO 25 IV&D SYSTEMS ASTRO 25 SYSTEMS APPLIED NETWORKING ASTRO 25 IV&D WITH M CORE SYSTEM OVERVIEW ASTRO 25 IV&D SECURE COMMUNICATIONS WORKSHOP The ASTRO 25 Systems Applied Networking course provides technicians with the necessary networking information required for understanding the network components installed in modern Motorola communications systems. The course includes familiarisation with basic networking concepts, and the networking components deployed in the ASTRO SmartZone System and ASTRO 25 System. Technical System Managers and Technicians Recall basic network concepts Identify the various system network components Define the LAN topologies for each system Define the WAN topologies for each system Diagram SNMP deployment throughout the system Identify the HP switches and Motorola series routers Perform backup, restore, and recovery procedures of routers and LAN switches Identify network security components and concepts in an ASTRO 25 system Networking Essentials in Motorola Communications Equipment (NST762) LENGTH: 4.5 DAYS NWT003 ASTRO 25 IV&D Trunking with M Core System Overview self-paced course is the starting point of all ASTRO 25 IV&D Trunking with M Core Systems. In order to take other classes, students are required to complete this course and obtain a passing score on the corresponding test. It presents a high-level description of the system s call flow capabilities, components, features and benefits. System Managers, Technical System Managers, System Technicians and other Application Users List and describe the ASTRO 25 IV&D Trunking with M Core System features and capabilities Describe the ASTRO 25 with M Core system sites and their components Describe in detail the paths used for control, voice, and data in an ASTRO 25 IV&D Trunking with M Core system List the servers and databases used in an ASTRO 25 IV&D Trunking with M Core system Bridging the Knowledge Gap for ASTRO 25 (ACT100-E or ACT101-E) Networking Essentials in Communication Equipment (NST762) ASTRO 25 Systems Applied Networking (NWT003) ONLINE, SELF-PACED LENGTH: 4 HOURS ACS This workshop describes planning, installation, configuration, operations, and troubleshooting of Secure Communications within the ASTRO 25 IV&D System. System Technicians, System Administrators, Technical System Managers Plan, organize, and implement Secure Communications in an ASTRO 25 IV&D system Install and configure a Key Management Facility (KMF) system and related components Demonstrate centralized key management using Over-the-Air-Rekeying (OTAR) Perform System Administrator functions using the KMF server and KMF client Troubleshoot installation and configuration problems for the KMF server, KMF client, and KMF database Implement end-to-end encryption using the MCC 7500 console subsystem Bridging the Knowledge Gap for ASTRO 25 (ACT100-E or ACT101-E) Networking Essentials in Communication Equipment (NST762) Required: Take one of the following, depending on system supporting: Bridging the Knowledge Gap for ASTRO 25 Technician (ACT100-E) Networking Essentials in Communication Equipment (NST762) LENGTH: 4.5 DAYS ACS

28 RADIO SOLUTIONS ASTRO 25 IV&D SYSTEMS ASTRO 25 IV&D M CORE WORKSHOP ASTRO 25 IV&D GTR 8000 REPEATER SITE WORKSHOP The ASTRO 25 IV&D with M Core course teaches troubleshooting skills and best practices for the Trunked Large Systems. The course also focuses on gathering and analyzing system information to implement appropriate action(s) that return a system to full operational status. M Core Master Site Technicians Describe the ASTRO 25 IV&D System architecture Identify the functional and radio subsystems that comprise the ASTRO 25 IV&D System Explain and discuss call flow and data flow through ASTRO 25 IV&D M Core devices and their subsystems Perform recommended routine maintenance procedures for ASTRO 25 IV&D M Core Utilize the troubleshooting tools to diagnose a fault and restore the ASTRO 25 IV&D M Core to the level of the Motorola-supported service strategy Bridging the Knowledge Gap for ASTRO 25 Technician (ACT100-E) Networking Essentials in Communication Equipment (NST762) ASTRO 25 Systems Applied Networking (NWT003) Required: Take one of the following, depending on system supporting: ASTRO 25 IV&D with M Core System Overview (ACS715200) ASTRO 25 IV&D Conventional with M Core System Overview (ACS715420) ASTRO 25 IV&D Introduction to Radio System Management Applications (ACS716201) LENGTH: 4.5 DAYS ACS This workshop describes the components in the ASTRO 25 IV&D System Repeater Site with GTR 8000 expandable site subsystem. This course also presents how the GTR 8000 expandable site subsystem operates and explains the tools and methods available for troubleshooting components within the subsystem. GTR 8000 Site Technicians Describe the ASTRO 25 IV&D Repeater Site with GTR 8000 Expandable Site Subsystem configurations and components Identify the GCP 8000 Site Controller functions and configuration requirements Describe the connections and interfaces to the GCP 8000 Diagnose and troubleshoot the GCP 8000 Describe the functionality of the GTR 8000 Expandable Site Subsystem Configure and troubleshoot the ASTRO 25 Repeater Site with GTR 8000 Expandable Site Subsystem Configure and troubleshoot the Network Transport subsystem Bridging the Knowledge Gap for ASTRO 25 Technician (ACT100-E) Networking Essentials in Communication Equipment (NST762) ASTRO 25 Systems Applied Networking (NWT003) Required: Take one of the following, depending on system supporting: ASTRO 25 IV&D with M Core System Overview (ACS715200) ASTRO 25 IV&D Trunking with L Core System Overview (ACS715430) LENGTH: 3 DAYS ACS

29 RADIO SOLUTIONS ASTRO 25 IV&D SYSTEMS ASTRO 25 IV&D RADIO SYSTEM ADMINISTRATOR WORKSHOP ASTRO 25 IV&D DYNAMIC SYSTEM RESILIENCE This workshop covers administrator functions for an ASTRO 25 IV&D System. Learning activities in this course focus on how to use the different ASTRO 25 IV&D System Management applications. Participants will be provided with an opportunity to discuss how to structure their organisation and personnel for optimal ASTRO 25 IV&D system use. System Administrators, Technical System Administrators, System Technicians, and other Application Users Describe the relationship between radio programming, console administration and system management, and the impact of this relationship on system planning List the network management tools applicable at each phase of the system life cycle Use the report and real-time data to monitor performance and make adjustments necessary to maintain acceptable system performance levels Identify the advantages and disadvantages of options available for the configuration of system infrastructure and user parameters Bridging the Knowledge Gap for ASTRO 25 System Administrator (ACT101-E) Networking Essential in Communication Equipment (NST762) Required: Take one of the following, depending on system supporting: ASTRO 25 IV&D with M Core System Overview (ACS715200) ASTRO 25 IV&D Conventional with M Core System Overview (ACS715420) ASTRO 25 IV&D Trunking with L Core System Overview (ACS715430) AND ASTRO 25 IV&D Introduction to Radio System Management Applications (ACS716201) LENGTH: 4.5 DAYS ACS The ASTRO 25 IV&D Dynamic System Resilience (DSR) Overview is a self-study training course intended to provide a technical overview of DSR. The course describes how DSR adds a geographically separate backup for the Master Site to protect against a catastrophic failure. System Administrators, System Technicians, Field Technicians Differentiate between a non-dsr Master Site and a DSR Master Site Describe the DSR components, operation and functionality of each of the following services: - Voice - Data - Network Management - Network Transport - IP Services - MOSCAD ASTRO 25 IV&D with M Core System Overview (ACS715200) ONLINE, SELF-PACED LENGTH: 2 HOURS ACS

30 RADIO SOLUTIONS ASTRO 25 IV&D SYSTEMS ASTRO 25 IV&D INFORMATION ASSURANCE SYSTEM ASTRO 25 IV&D ENHANCED TELEPHONE INTERCONNECT ASTRO 25 IV&D CONVENTIONAL RF SITE WORKSHOP This web based course describes the functionality and the hardware and software associated CNI Network Security in the ASTRO 25 IV&D System. System Administrators, System Technicians, Field Technicians Define network security and its functions List the network security components of an ASTRO 25 IV&D system Define the functions, components and operation of the Core Server Management Server (CSMS) Identify the functions, components and operation of the Interface Barrier (NIB) Identify the functions, components and operation of the border router and the peripheral network router Bridging the Knowledge Gap for ASTRO 25 (ACT100-E or ACT101-E) Networking Essentials in Communication Equipment (NST762) ASTRO 25 Systems Applied Networking (NWT003) Required: Take one of the following, depending on system supporting: ASTRO 25 IV&D with M Core System Overview (ACS715200) ASTRO 25 IV&D Conventional with M Core System Overview (ACS715420) ASTRO 25 IV&D Trunking with L Core System Overview (ACS715430) ASTRO 25 IV&D Conventional with K Core System Overview (ACS715400) This web based course describes the functionality and the hardware and software associated with the Enhanced Telephone Interconnect feature in the ASTRO 25 IV&D System. System Technicians, System Administrators Identify the function and major components for the Enhanced Telephone Interconnect feature Define the operation of the Enhanced Telephone Interconnect feature within the system Configure the Enhanced Telephone Interconnect equipment Troubleshoot the Enhanced Telephone Interconnect equipment Bridging the Knowledge Gap for ASTRO 25 (ACT100-E or ACT101-E) Networking Essentials in Communication Equipment (NST762) ONLINE, SELF-PACED LENGTH: 2-4 HOURS ACS The ASTRO 25 IV&D Conventional RF Site workshop describes the components in the different ASTRO 25 IV&D Conventional RF Sites topologies. This course also presents how the different ASTRO 25 IV&D Conventional RF Sites topologies operate and explains the tools and methods available for troubleshooting components within the different ASTRO 25 IV&D Conventional RF Sites topologies. Site Technicians Identify the ASTRO 25 IV&D Conventional RF site topologies Describe the functionality components of the different ASTRO 25 IV&D Conventional RF Sites topologies Configure and troubleshoot components of the different ASTRO 25 IV&D Conventional RF Sites topologies Configure and troubleshoot the Network Transport subsystem of the different ASTRO 25 IV&D Conventional RF Sites topologies Bridging the Knowledge Gap for ASTRO 25 (ACT100-E or ACT101-E) Networking Essentials in Communication Equipment (NST762) ASTRO 25 Systems Applied Networking (NWT003) Required: Take one of the following, depending on system supporting: ASTRO 25 IV&D Conventional with M Core System Overview (ACS715420) ASTRO 25 IV&D Conventional with K Core System Overview (ACS715400) ONLINE, SELF-PACED LENGTH: 4 HOURS ACS LENGTH: 3 DAYS ACS

31 RADIO SOLUTIONS ASTRO 25 IV&D SYSTEMS ASTRO 25 NICE LOGGER INTEGRATION QUANTAR/QUANTRO BASE STATIONS This workshop covers the tasks and knowledge to implement a NICE logging solution in an ASTRO 25 system. Learning activities in this course focus on both initial installation and configuration, and operation and troubleshooting the components after installation. Participants will be provided with an opportunity to demonstrate, with available lab equipment, tasks required to install and maintain the related subsystem components. Console Technicians, System Managers Describe the functionality of the different components and applications required for NICE Radio logging Install and configure required components into an ASTRO 25 system Perform administrative tasks necessary for operation of the logging solution Use system tools and applications to identify potential causes of failure of the logging solution ASTRO 25 IV&D Trunked System Overview (ACS715200) MCC 7000 Series Dispatch Console Workshop (CON012) LENGTH: 4.5 DAYS AST1002 This course is designed to give the participant the ability to align, troubleshoot and repair the QUANTAR/QUANTRO Base Station/Repeater to Motorola recommended service levels. Emphasis is placed on the use of Radio Service Software and its role in configuration, maintenance, diagnostics, alignments and optimisation of the QUANTAR/ QUANTRO Base Station/Repeater. Maintenance Technicians Recall the features and capabilities of the Base Station/Repeater Configure a Base Station/Repeater using the Quantar Windows RSS Verify proper operation of a Base Station/Repeater Troubleshoot, align, optimize and calibrate the Base Station/Repeater using the Radio Service Software Troubleshoot a Base Station/Repeater to the Motorola recommended service level Knowledge of basic two-way FM communications theory and logic circuits or completion of Communication Systems Concepts (NST021) LENGTH: 3.5 DAYS NST250 31

32 CONSOLE COURSES DIMETRA IP MCC 7500 TROUBLESHOOTING AND MAINTENANCE WORKSHOP (TSYS31R82) DIMETRA IP MCC 7500 DISPATCH CONSOLE OPERATOR TRAINING (TSYS32R82) THE LEARNING MANAGEMENT SYSTEM (LMS) DIMETRA IP MCC 7500 DISPATCH CONSOLE ADMINISTRATOR TRAINING (TSYS33R82) 33 To register for a course, go to learning.motorolasolutions.com 32

33 RADIO SOLUTIONS CONSOLES DIMETRA IP MCC 7500 TROUBLESHOOTING AND MAINTENANCE WORKSHOP DIMETRA IP MCC 7500 DISPATCH CONSOLE OPERATOR TRAINING DIMETRA IP MCC 7500 DISPATCH CONSOLE ADMINISTRATOR TRAINING This workshop provides training for technicians in troubleshooting and repair functions, operating procedures and hardware and software applications for the MCC 7500 console. The focus is on a detailed discussion of console hardware and practical activities with the installation and configuration of the MCC 7500 console. System Managers, Dispatch Supervisors and Console Technicians Install and configure the hardware and software components of the MCC 7500C Dispatch Console Subsystem. Troubleshoot installation and configuration problems for the MCC 7500C Dispatch Console. Dimetra IP System Overview course (TSYS01R82) RF and Field or Bench service background LENGTH: 3 DAYS TSYS31R82 This course provides students with an introduction to the dispatch console, its basic operation and tailored job aids which will be available for assistance in operation. Through facilitation and handson activities, the user learns how to perform common tasks associated with the console operation. Dispatch Console Operators Identify the hardware components that make up the dispatcher position Describe the purpose of the Elite Dispatch application Identify elements that make up the menu and toolbar structure within the Elite Dispatch software Perform dispatcher operations: Communicate with radios: transmit and receive calls within group and individual communications categories Perform advanced signaling features Perform basic procedures within screen configurations Perform basic procedures within resource groups Dimetra IP System Overview (TSYS01R82) or Prior working knowledge of the Dimetra IP System This workshop will enable delegates to manage and use the MCC 7500 console administrator functions. During practical activities the student will learn how to customise the console screens. Dispatch Console Supervisors with administration rights to the MCC 7500 Elite software. Identify the hardware components that make up the dispatcher position Describe the Purpose of the Elite Admin application Identify elements that make up the menu and toolbar structure within the Elite Admin software Perform Elite Admin Configurations Dimetra IP MCC 7500 Dispatch Console Operator Training (TSYS32R82) LENGTH: 1 DAY TSYS33R82 LENGTH: 1 DAY TSYS32R82 33

34 SUBSCRIBER COURSES TETRA TERMINAL PROGRAMMING COURSE (CPS PLUS) (TTER01PLUS) 35 INTEGRATED TERMINAL MANAGEMENT WORKSHOP (TTER02) 35 TRACES WORKSHOP (TMSC04) 35 TETRA SUBSCRIBER END-USER OPERATOR COURSES, INSTRUCTOR LED 36 THE LEARNING MANAGEMENT SYSTEM (LMS) To register for a course, go to learning.motorolasolutions.com SUBSCRIBER END-USER OPERATOR COURSES, ONLINE 36 34

35 RADIO SOLUTIONS SUBSCRIBERS For general information contact Europe & Africa Learning Help Desk at: TETRA TERMINAL PROGRAMMING COURSE (CPS PLUS) INTEGRATED TERMINAL MANAGEMENT WORKSHOP TRACES WORKSHOP This course will provide the background information and the knowledge required to program Motorola Solutions TETRA radios. The course is highly practical in nature and covers everything from software requirements and installation, through to programming and editing radio code plugs and troubleshooting. All Technical staff required to program Motorola Solutions TETRA radios. Identify and locate all program features Describe the function of all major CPS Plus features and tools Installation of the CPS and adding RPK files Carry out radio programming using CPS Plus Carry out CPS Plus troubleshooting procedures Must be familiar with Tetra radio features. It is recommended to complete Tetra Radio End User training LENGTH: 2 DAYS TTER01PLUS This practical course will enable Tetra terminal users to describe the applications used for programming the mobile fleet and perform tasks using these applications. Tetra Terminal Programmers and technical staff requiring knowledge of the Integrated Terminal Management Feature. Describe the role of the itm system in managing the mobile terminal fleet. Describe the Integrated Terminal Management features Identify hardware and software components in the itm System Perform tasks involved with itm software installation, configuration, and operation. A working knowledge of MS Windows operating environment (for Customer Programming Software (CPS) module). RF and Field or Bench service background (an advantage but not essential) LENGTH: 1 DAY TTER02 This course provides an overview of the features and functions of the TETRA RF Automated Coverage Evaluation Solution (TRACES). The course is divided into four modules and includes: Overview of the TRACES tool and features, Overview of TRACES architecture and components, Overview of installation and software licence requirements and Operation of the TRACES tool. Network administrators and all staff who require an overview of the TETRA RF Automated Coverage Evaluation Solution (TRACES) functionality and features. Describe the role of TRACES in the TETRA system Describe the TRACES Architecture and Components Describe the TRACES software and Features Define software licence requirements Identify hardware and software components Describe system requirements for installing software on hardware devices. Perform software installation procedures. Perform TRACES Mapping Client tasks A working knowledge of MS Windows operating environment. LENGTH: 1 DAY TMSC04 35

36 RADIO SOLUTIONS SUBSCRIBERS TETRA SUBSCRIBER END-USER OPERATOR COURSES, AVAILABLE FOR PORTABLE RADIOS MTP850, MTP850S, MTP830S, MTP850/810EX, MTP3000 SERIES, MTP6000 SERIES AND TCR1000. MOBILE RADIOS: MTM5200, MTM5400, MTM5500. Click here to go to the LMS to get additional information and to register for the following subscriber courses.the course description to the right applies to all subscriber courses listed below. TETRA SUBSCRIBER OPERATOR, PROGRAMMING AND MAINTENANCE (DCOMP08R82) MTP830S END-USER OPERATOR (TTER18) MTP850 END-USER OPERATOR (TTER06) MTP850S END-USER OPERATOR (TTER08) MTP3100 END-USER OPERATOR (TTER41) MTP3250 END-USER OPERATOR (TTER42) MTP3200 END-USER OPERATOR (TTER43) MTP6550 END-USER OPERATOR (TTER44) MTP6750 END-USER OPERATOR (DMT1017) MTH800 END-USER OPERATOR (TTER09) MTM5200 END-USER OPERATOR (TTER51) MTM5400 END-USER OPERATOR (TTER28) MTM5500 END-USER OPERATOR (TTER49) MTM800E END-USER OPERATOR (TTER11) TCR1000 END USER OPERATOR (TTER14) MTP850EX END USER OPERATOR (TTER13) ONLINE SUBSCRIBER COURSES Click here to go to the LMS to get additional information and to register for the following online subscriber courses. Our subscriber end-user operator courses will provide the background information and the knowledge required to allow delegates to be fully conversant with the features and functions of their chosen Tetra subscriber. It will provide users with an introduction to their subscriber, its operation and builds on theoretical instruction with practical exercises designed to allow delegates to practice and confirm their understanding of all features and functions covered in the course. Radio end-user operators The goal of the End User Operator course is to enable the user to identify the features and functions of their chosen subscriber, to make calls and perform basic radio troubleshooting. Identify the location and function of all subscriber keys and controls. Describe radio preparation including assembly and battery charging. Make all available Trunked Mode and Direct Mode calls. List optional features available to the subscriber. Perform basic subscriber troubleshooting. None GENERAL COURSES CPS PLUS ONLINE TRAINING (TTER04) DIMETRA SUBSCRIBER PORTFOLIO OVERVIEW (AAE1403) TETRA ACCESSORIES OVERVIEW (DMT1018) 36

37 MOTOTRBO SYSTEMS PORTFOLIO CONVENTIONAL IP SITE CONNECT CAPACITY PLUS LINKED CAPACITY PLUS CONNECT PLUS NO TRUNKING NO TRUNKING DYNAMIC TRUNKING DYNAMIC TRUNKING FULL TRUNKING SINGLE SITE UP TO 15 SITES SINGLE SITE UP TO 15 SITES UP TO 70 SITES 37

38 MOTOTRBO COURSES MOTOTRBO SYSTEM ACADEMY (PCT3002) 39 MOTOTRBO SYSTEMS APPLIED NETWORKING (PCT2007) 39 MOTOTRBO SUBSCRIBER AND REPEATER TECHNICAL SERVICE ACADEMY (TBO300) MOTOTRBO SYSTEM INTRODUCTION FOR TECHNICIANS (CEDMEL2000) THE LEARNING MANAGEMENT SYSTEM (LMS) To register for a course, go to learning.motorolasolutions.com MOTOTRBO DESIGN AND DEPLOY FOR CONNECT PLUS (AEL3601) 41 MOTOTRBO RADIO TECHNOLOGY FOR TECHNICAL SALES (ASL2302) 42 FLEET PLANNING, VOICE, AND DATA LOADING (AEL3100) 42 MOTOTRBO DESIGN & DEPLOY FOR CAPACITY PLUS, LINKED CAPACITY PLUS AND IP SITE CONNECT (AEL2304) 42 MOTOTRBO SALES ENABLEMENT (ASE1600) 43 MOTOTRBO SUBSCRIBER OVERVIEW (AAE1402) 43 HOW TO POSITION MOTOTRBO COURSE (EDMSL2200) 43 38

39 RADIO SOLUTIONS MOTOTRBO MOTOTRBO SYSTEM ACADEMY MOTOTRBO SYSTEMS APPLIED NETWORKING MOTOTRBO SUBSCRIBER AND REPEATER TECHNICAL SERVICE ACADEMY This course allows the participant to acquire in-depth hands-on experience planning, configuring and deploying the following MOTOTRBO Systems and Solutions: Digital Conventional, IP Site Connect, Capacity Plus and Linked Capacity Plus. NOTE: MOTOTRBO Connect Plus Systems are covered in a separate class, please reference course Design and Deploy for MOTOTRBO Connect Plus (AEL3601) to learn how to plan, configure and deploy MOTOTRBO Connect Plus systems System Administrators, System Technicians, Field Technicians Create and implement functional programming templates for example radio sites and systems that include: Digital Conventional simplex and repeater-based systems. IP Site Connect multisite conventional systems. Capacity Plus single-site trunked systems. Linked Capacity Plus multisite trunked systems. Students will also receive instruction and/or hands-on experience with: Receiver voting topologies. Integrating MOTOTRBO Anywhere Integrating Avtec Scout consoles MOTOTRBO System Introduction for Technicians (CEDMEL2000) LENGTH: 4.5 DAYS PCT3002 The MOTOTRBO Systems Applied Networking provides technicians with the necessary information required for understanding the typical networking requirements for implementing a variety or MOTOTRBO solutions. The course includes familiarisation/review of basic networking concepts and MOTOTRBO-specific networking requirements. This course will focus on specific configurations for IP Site Connect, Linked Capacity Plus, and Connect Plus trunking systems. Technical System Managers and technicians Recall Basic Networking Concepts Indentify recommended netwrk components for MOTOTRBO systems Define LAN/WAN topologies for MOTOTRBO systems Perform backup, restore and recovery of recommended network components Identify network security concepts for MOTOTRBO systems Networking Essentials in Motorola Communication Systems (NST762) LENGTH: 3.5 DAYS PCT2007 Participants will learn the capabilities, features and functions of the MOTOTRBO family of radios and Repeaters as well as how to correctly complete performance checks, radio alignments, disassembly/ reassembly, maintenance, and troubleshooting. This Academy will also focus on the detailed theory of operation. In addition to lecture, large amounts of hands on, scenario based lab work will be used to reinforce knowledge transfer. This Academy will cover in detail all models within the MOTOTRBO family of radios and repeaters, including: XPR6550, XPR4550, XPR8400, XPR6350, and XPR4350 NOTE: The MTR 3000 Repeater is not covered in this course RadioTechnicians Distinguish between the features and specifications of the MOTOTRBO portable and mobile radios and repeaters Verify the correct operations of the MOTOTRBO radios and repeaters by completing Performance Checks and Alignment procedures Maintain and troubleshoot MOTOTRBO Radios and Repeaters Disassemble and reassemble the radios using the documented procedures Interpret the circuit theory of operation and use this information to isolate faults found at the board level MOTOTRBO System Introduction for Technicians (CEDMEL2000) LENGTH: 3.5 DAYS TBO300 39

40 RADIO SOLUTIONS MOTOTRBO MOTOTRBO SYSTEM INTRODUCTION FOR TECHNICIANS MOTOTRBO System Service Training introduces the theory of operation, key components and architectures of the MOTOTRBO Radio System. This course also considers various MOTOTRBO system applications, and examples of how to configure a MOTOTRBO system. Some of the topics include planning, fleetmapping, system design, programming, and deployment. The goal of the MOTOTRBO Systems Introduction for Technicians is to give Professional-level Empower Certification seekers all the information they need to know about common MOTOTRBO features and capabilities, along with design and deploy principles common to all MOTOTRBO products. Upon completion of this course, individuals should be ready to take the more advanced Design and Deploy courses for IP Site Connect, Capacity Plus, and/or Connect Plus. Anyone who will sell, design, configure, deploy, or maintain MOTOTRBO Digital Radio Systems. This would include, but is not limited Design Engineers, Communication System Technicians, Technical Support Personnel and Service Technicians. Describe MOTOTRBO system capabilities and system components, radio portfolio features, and data applications capabilities for IP Site Connect, Capacity Plus, Linked Capacity Plus and Connect Plus Explain how to decide which system is better suited to customer needs Describe MOTOTRBO system topologies Describe MOTOTRBO analog to digital migration strategies Describe MOTOTRBO system design considerations for capacity planning, coverage planning, and other system functions. Plan and develop a MOTOTRBO fleetmap. Setup, install, and configure MOTOTRBO s Customer Programming Software Operate MOTOTRBO radios with programmed features as planned in fleetmapping List the steps of the system design process. List common deployment considerations Basic understanding of radio communication fundamentals Knowledge of basic two-way FM and digital communications theory LENGTH: 2 DAYS CEDMEL

41 RADIO SOLUTIONS MOTOTRBO MOTOTRBO DESIGN AND DEPLOY FOR CONNECT PLUS MOTOTRBO Connect Plus Design and Deploy introduces the key components and architectures of a MOTOTRBO Connect Plus Digital Radio system. Participants will be able to describe the MOTOTRBO Connect Plus system, its capabilities, system components, site and system management, troubleshooting and 3rd Party Data Applications considerations. Participants will also be able to describe various MOTOTRBO Connect Plus system topologies. Participants will learn what is involved with designing and deploying a MOTOTRBO Connect Plus radio system, as well as what is needed to effectively manage the system. This course will also cover how to configure a MOTOTRBO Connect Plus system using MOTOTRBO Customer Programming Software, MOTOTRBO Connect Plus Option Board CPS and the MOTOTRBO Connect Plus Network Manager Application. This course was designed for individuals who already have a good understanding of MOTOTRBO systems, but who want to now focus on MOTOTRBO Connect Plus. Basic understanding of radio communication fundamentals Knowledge of basic two-way FM and digital communications theory Understanding of MOTOTRBO theory of operation Knowledge of basic IP networking theory Required: MOTOTRBO System Introduction for Technicians (CEDMEL2000) LENGTH: 5 DAYS AEL3601 Anyone who will sell, design, configure, deploy, or maintain a MOTOTRBO Connect Plus Digital Radio - Single or Multi-Site System. This would include, but is not limited Design Engineers, Communication System Technicians, Technical Support Personnel and Service Technicians. Describe the MOTOTRBO Connect Plus system Describe in detail MOTOTRBO Connect Plus theory of operation Identify the available MOTOTRBO Connect Plus topologies Configure a MOTOTRBO Connect Plus system using MOTOTRBO CPS to program both MOTOTRBO radios and MOTOTRBO repeaters Configure a MOTOTRBO option board using MOTOTRBO Connect Plus Option Board CPS Use the MOTOTRBO Connect Plus Network Management Application to configure, monitor, and make adjustments to MOTOTRBO Connect Plus sites and subscriber units 41

42 RADIO SOLUTIONS MOTOTRBO MOTOTRBO RADIO TECHNOLOGY FOR TECHNICAL SALES FLEET PLANNING, VOICE AND DATA LOADING MOTOTRBO DESIGN & DEPLOY FOR CAPACITY PLUS, LINKED CAPACITY PLUS AND IP SITE CONNECT This course provides basic technical background information on MOTOTRBO for Motorola employees and partners involved in sales and marketing. Employees, Channel partners and MOTOTRBO resellers. Explain the need for Standards for reliability and safety Describe currently available Digital two-way radio technologies List the different versions of MOTOTRBO Describe audio considerations for two-way radios Describe third-party applications used with MOTOTRBO List the different types of antennas used with MOTOTRBO radios A basic understanding of Radio, IP and RF terminology ONLINE, SELF-PACED LENGTH: 2 HOURS ASL2302 This course introduces the participant to two activities to configure and dimension a MOTOTRBO system. The course will present the concept of investigating the customer communications needs and plan how to configure the different talkgroups and who needs to communicate with others, as well as types of calls. The other topic addresses how to dimension a system so it will have the proper capacity for users depending on the amount of talkgroups, expected voice and data traffic. System Technicians Understand the different types of calls that are available in MOTOTRBO Know what questions to ask the customer to complete a fleet map for MOTOTRBO From a description of a customer requirement select the type of MOTOTRBO system that is needed for the customer According to the type of system selected, determine how many channels are needed to fulfill the expected traffic volume using the resources in the system planner None LENGTH: 1 DAY AEL3100 MOTOTRBO Design and Deploy training covers the key components and architectures of MOTOTRBO Capacity Plus, Linked Capacity Plus and IP Site Connect Radio systems. Participants will be able to describe the MOTOTRBO systems, their capabilities, system components, and data applications capabilities. Participants will also be able to describe various MOTOTRBO system topologies. Participants will learn how to design and deploy a MOTOTRBO radio system. This course will also cover how to configure a MOTOTRBO system using MOTOTRBO Customer Programming Software (CPS). Note: this course does not include Connect Plus. Customers, Motorola Solutions employees, Two-way Dealer Channel, MR Channel Describe the MOTOTRBO Capacity Plus, Linked Capacity Plus and IP Site Connect systems, their capabilities, system components, and data application capabilities Describe the MOTOTRBO theory of operation Identify the available MOTOTRBO topologies. Configure a Capacity Plus, Linked Capacity Plus or IP Site Connect system using MOTOTRBO CPS to program the subscribers and repeaters Design a Capacity Plus and Linked Capacity Plus system, given a sample case study Explain the pre-deployment steps for MOTOTRBO Explain the deployment steps for MOTOTRBO None LENGTH: 5 DAYS AEL

43 RADIO SOLUTIONS MOTOTRBO MOTOTRBO SALES ENABLEMENT MOTOTRBO SUBSCRIBER OVERVIEW HOW TO POSITION MOTOTRBO This course intends to familiarize the sales force with the Professional and Commercial Radios. This course provides the information needed to prospect opportunities and position the solution; align and design the solution; validate and secure the sale; execute the sale and expand the opportunity. Primary Audience: MSI and Channel Partner sales associates in all regions Secondary Audience: MSI Employees who support PCR sales in all regions. Identify potential customers for the solution Position the solution against other options and present its value proposition Align the solution with desired organisational results and personal wins of all influencer types representing the customer Design a solution that meets the needs of the customers and produces the anticipated benefits Finalize business and legal terms and conditions, secure commitment and transition to implementation Execute the sale using the appropriate Motorola Solutions processes and tools Identify cross-selling opportunities and future sales related to a specific solution None ONLINE, SELF-PACED LENGTH: 2 HOURS ASE1600 The PCR Portfolio Overview provides an overview of all professional and commercial tier radios. It covers available analog and digital radio models as well as system configurations, repeaters, controllers, software applications, accessories and services. Channel Partner Sales and Technical Associates in all the regions of the World List all system types and their key features Identify analog and digital portable and mobile radios Name all the accessory categories. List major applications available for Motorola Solutions radios Identify the services available Refer to additional information General two-way radio ONLINE, SELF-PACED LENGTH: 2 HOURS AAE1402 This course will provide learners with advanced and MOTOTRBO targeted sales skills. This course emphasises the following: MOTOTRBO positioning Total cost of ownership Customizing sales techniques to maximize MOTOTRBO positioning and meet customer needs. Advanced knowledge and communications skills that will enable sales people to speak with diverse customers about MOTOTRBO products and services Sales persons, Channel Partners and Employees involved in selling MOTOTRBO products. Describe each system portfolio using the value propositions Compare the total cost of ownership for various solutions (i.e.: competition) Ask questions that identify customer needs Match the customer with the most appropriate Motorola solution based on the uncovered needs Identify opportunities within the different markets Position with the different personas in those markets and competition Basic Radio (RDS0004) Sales Enablement for Professional & Commercial Radio (ASE1600) Professional and Commercial Radios Portfolio Overview (EA) (AAE1402) ONLINE, SELF-PACED LENGTH: 1 HOUR EDMSL

44 PUBLIC SAFETY LTE DELIVERS A HIGH DEGREE OF THE 5 C s COVERAGE WITHOUT COMPROMISE Public Safety LTE networks handle peak usage and prioritize system traffic to the end of coverage. Extend network coverage during disaster recovery situations and optimize coverage at the edge with LTE deployable trailers. Because first responders can instantly access video, photos, maps and more, they're better prepared to arrive at a dangerous crime scene or search patient medial records from a moving ambulance. CAPACITY FOR IT ALL Capacity isn t only critical for emergencies, it s essential for day-to-day operations. When thousands of people converge at sports venues, concerts, festivals and rallies, mobile capacity must be sufficient and robust to keep everyone safe. CAPABILITES TO IMPROVE SITUATIONAL AWARENESS When public safety personnel have a unified picture of what s unfolding, they are better equipped to respond. High-speed data, location information, photos and streaming video can significantly improve collaboration and outcomes. COST SAVINGS ON A LARGE SCALE An optimized Public Safety LTE network that saves money via economies of scale on devices and infrastructure partnership where needed. CONTROL OF YOUR COMMUNICATIONS An optimized Public Safety LTE network gives you greater control over your system, software and devices. You decide who accesses the system, what changes need to be made and when, what the status of all users is, and how priority gets dynamically assigned to users. $ 44

45 PUBLIC SAFETY LTE COURSES PUBLIC SAFETY LTE SYSTEM OVERVIEW (AAE1603) 46 PUBLIC SAFETY LTE ARCHITECTURE AND SIGNALING (LTE2005) 46 PUBLIC SAFETY LTE SYSTEM ADMINISTRATION (LTE2006) 46 PUBLIC SAFETY LTE APPLIED NETWORKING (LTE2007) 47 THE LEARNING MANAGEMENT SYSTEM (LMS) To register for a course, go to learning.motorolasolutions.com 45

46 RADIO SOLUTIONS PUBLIC SAFETY LTE PUBLIC SAFETY LTE SYSTEM OVERVIEW PUBLIC SAFETY LTE ARCHITECTURE AND SIGNALING PUBLIC SAFETY LTE SYSTEM ADMINISTRATION The Public Safety LTE System Overview self-paced course presents a high-level description of the Public Safety LTE system and an introduction into the network elements that comprise the system. System Managers, System Technicians Describe LTE (Long-Term Evolution) technologies. Describe the networks and their connections in a Public Safety LTE system. Describe the functionality of the elements in a Public Safety LTE system. Describe how Prioritization works. Describe bearers and data paths. Describe the User Equipment (UE). None ONLINE, SELF-PACED LENGTH: 1 HOUR AAE1603 This lab-based class provides students a practical understanding of 3GPP LTE/EPC signaling as used in a public safety LTE network. Students use an Aricent EPC core system, Ericsson enodeb, and Motorola Solutions subscriber units manage LTE/EPC network elements and interfaces, determine subscriber and network element status, capture and analyze LTE signaling, and analyze endto-end service signaling and quality of service. Customers Describe LTE network elements and function Describe LTE/EPC interfaces Analyze LTE/EPC signaling flows Evaluate network element status based on NE interface and signaling state Trace UE state based on signaling Validate and troubleshoot end-to-end service signaling Describe LTE Quality of Service (QoS) operation Describe LTE to ASTRO 25 inter-working options Public Safety LTE System Overview (AAE1603) Networking Essentials in Motorola Communicatons Equipment (NST762) LENGTH: 4.5 DAYS LTE2005 PS-LTE System Administration training covers the key functionality and tasks required to administer and manage a Public Safety LTE system. Participants will understand the functionality of the management applications, requirements for subscriber provisioning, requirements for proper quality of service, fault management and other network administration needs. Participants will perform tasks demonstrating proficiency in using the applications resident on the OSP platform Customer System Managers, Customer Technical Staff Understand the function and capabilities of the OSP Platform Customize the OSP Interface Provision and manage devices on the PS-LTE network Detect and respond to faults in the PS-LTE network Utilize network monitoring tools available on the OSP platform Manage performance of the PS-LTE network IP Fundamentals (AEE1301) Public Safety LTE System Overview (AAE1603) LENGTH: 4.5 DAYS LTE

47 RADIO SOLUTIONS PUBLIC SAFETY LTE PUBLIC SAFETY LTE APPLIED NETWORKING The Public Safety LTE Applied Networking course covers the operation and maintenance of Motorolasupplied network transport equipment used in a PS LTE network. Participants will learn the operation and replacement tasks required to maintain Layer 2 switches, Layer 3 switches, the NTP server, DNS server, firewalls, and other devices which provide backhaul transport and connectivity services in the network. This lab-based course offers students practice with critical maintenance procedures on standalone equipment without impacting network operation. Customer System Managers, Customer Network Transport Technical Staff Check and manage status of LTE network transport devices Upgrade and downgrade device firmware or operating system Backup and restore device configuration Replace device hardware Validate and troubleshoot device operation Public Safety LTE System Overview (AAE1603) Networking Essentials in Motorola Communicatons Equipment (NST762) LENGTH: 4.5 DAYS LTE

48 RADIO SOLUTIONS SUBSCRIBERS 48

49 BASE STATION COURSES MTS 2/4 INSTALLATION, CONFIGURATION, TROUBLESHOOTING AND MAINTENANCE (TBTS01) EBTS PR3.0 INSTALLATION, CONFIGURATION, TROUBLESHOOTING AND MAINTENANCE ( TBTS02) THE LEARNING MANAGEMENT SYSTEM (LMS) MBTS INSTALLATION, CONFIGURATION, TROUBLESHOOTING AND MAINTENANCE (TBTS03) 51 To register for a course, go to learning.motorolasolutions.com MTS1 INSTALLATION, CONFIGURATION, TROUBLESHOOTING AND MAINTENANCE (TBTS04) 51 49

50 RADIO SOLUTIONS BASE STATION MTS 2/4 INSTALLATION, CONFIG., TROUBLESHOOTING AND MAINTENANCE EBTS PR3.0 INSTALLATION, CONFIG., TROUBLESHOOTING AND MAINTENANCE This course is divided into seven modules and includes the theoretical and practical aspects of configuring, maintaining and troubleshooting the MTS base station in a Dimetra IP system. The course includes the practical use of service software and the man-machine interface. Practical sessions include the emoval and replacement Field Replaceable Units (FRU). Field Engineers responsible for installing, configuring and maintaining the base station equipment. Describe the function of the MTS within a Dimetra System. Identify the field replaceable units (FRUs) within the MTS. Describe the function of FRUs within the MTS. Perform MTS installation procedures. Carry out removal and replacement procedures for all MTS FRUs. Identify FRU part numbers. Utilise the Software Download application. Perform maintenance and testing procedures using Motorola TETRA BTS Service Software. Download a configuration file to the MTS using the BTS Service Software and Software Download Manager applications. Perform Key loading procedures to the MTS. Carry out MTS expansion. Troubleshoot MTS to FRU level. Dimetra IP System Overview Course (TSYS01R82) an advantage but not essential RF and Field or Bench service background LENGTH: 4 DAYS TBTS01 This course is divided into six modules and includes the theoretical and practical aspects of maintenance and troubleshooting EBTS in a Dimetra system. The course includes the practical use of service software and the man-machine interface. Practical sessions include the removal and replacement Field Replaceable Units (FRU). Field Engineers responsible for installing, configuring and maintaining the base station equipment. Describe the EBTS System. Demonstrate the EBTS Interface Commands Describe Site Preparation and Hardware Installation Identify the field replaceable units (FRU) in the EBTS. Perform removal and replacement procedures for all EBTS FRUs. Perform Configuration and Testing of the EBTS System Troubleshoot the EBTS to FRU level. Dimetra IP System Overview Course (TSYS01R82) an advantage but not essential RF and Field or Bench service background LENGTH: 4 DAYS TBTS02 50

51 RADIO SOLUTIONS BASE STATION MBTS INSTALLATION, CONFIG., TROUBLESHOOTING AND MAINTENANCE MTS 1 INSTALLATION, CONFIG. AND TROUBLESHOOTING This course will enable delegates to use the processes required to install and maintain a Base Transceiver Station (MBTS). Internal Field and Repair Engineers responsible for the configuration and maintenance of the base transceiver station. Describe the MBTS System. Demonstrate the MBTS Interface Commands Describe Site Preparation and Hardware Installation Identify the field replaceable units (FRU) in the MBTS. Perform removal and replacement procedures for all MBTS FRUs. Perform Configuration and Testing of the MBTS System Troubleshoot the MBTS to FRU level. Dimetra IP System Overview Course (TSYS01R82) an advantage but not essential RF and Field or Bench service background LENGTH: 4 DAYS TBTS03 This course is divided into eight modules and includes the theoretical and practical aspects of maintenance and troubleshooting of the MTS 1 base station in a Dimetra system. The course includes the practical use of service software and the man-machine interface. Practical sessions include the testing and configuration of the MTS 1. Field Engineers responsible for installing, configuring and maintaining MTS 1 equipment. Describe the function of the MTS 1 within a Dimetra System. Identify and describe the function of MTS 1 components. Describe MTS 1 installation procedures. Execute MMI commands using local and telnet access. Perform MTS 1 verification test procedures. Download configuration and application files using the BTS Service Software and Software Download Manager application. Perform MTS 1 Key loading procedures. Perform MTS 1 troubleshooting using BTS Service Software. Dimetra IP System Overview Course (TSYS01R82) an advantage but not essential RF and Field or Bench service background LENGTH: 2 DAYS TBTS04 51

52 ADDITIONAL COURSES UNS 3.0 OPERATION AND ADMINISTRATION (DMT2000) 53 MOTOLOCATOR INSTALLATION (AVL01) 53 MOTOMAPPING OVERVIEW (AVL02) 53 SCOUT END-USER WORKSHOP (TMSC01) 54 THE LEARNING MANAGEMENT SYSTEM (LMS) To register for a course, go to learning.motorolasolutions.com ENHANCED SCOUT END-USER WORKSHOP (TMSC02) 54 LEGACY COURSES Please contact us to arrange or discuss the following CentraCom courses: CentraCom Dispatch Operator CentraCom Gold Elite End-User Administration CentraCom Install, Config, Troubleshooting and Maintenance Workshop 52

53 RADIO SOLUTIONS ADDITIONAL UNS 3.0 OPERATION AND ADMINISTRATION MOTOLOCATOR INSTALLATION MOTOMAPPING OVERVIEW The purpose of this course is to provide the steps to operate and maintain a customer s UNS within their Motorola system (Dimetra IP). The course should provide system so students can have hands-on practice going through the operation, maintenance, and troubleshooting steps Partners/Resellers and customers who would be responsible for the operation and maintenance of a customer s UNS within their Motorola system (Dimetra IP). Describe the Features of UNS Configure a UNS system Identify the UNS tools to administer the system Perform routine administration Perform troubleshooting None LENGTH: 2 DAYS DMT2000 This course provides an overview of the features and functions of the Motorola MotoLocator. The course modules describe the MotoLocator installation prerequisites, procedure and post-installation checks, MBS and MES installation, configuration and operation. Also discussed are Networks, devices, supported GPS protocols and the MotoLocator interaction with Google Earth. All staff who require an overview of MotoLocator installation. Describe the role and purpose of the MotoLocator Server MotoLocator Administration and Configuration Tetra Terminals Code Plug Settings MBS-MED Operation Google Earth with MotoLocator Describe the steps of MotoLocator Install and Uninstall A general knowledge of TETRA is desirable but not essential. LENGTH: 2 DAYS AVL01 This course provides a MotoMapping system overview and includes instruction for MotoMapping Administration, Installation and Operation. All staff who require an overview of MotoMapping. Describe MotoMapping system architecture. Describe how to perform Map Data Loading. Describe the MotoMapping workspace. Describe the Motomapping Configuration file settings. Describe MotoMapping server installation. Describe MotoMapping icon setting. Describe MotoMapping client installation. Describe MotoMapping operation including controls, maps and tools. A general knowledge of TETRA is desirable but not essential. LENGTH: 1 DAY AVL02 53

54 RADIO SOLUTIONS ADDITIONAL SCOUT END-USER WORKSHOP ENHANCED SCOUT END-USER WORKSHOP The Scout En-User Workshop provides delegates with the knowledge required Install the Motorola SCOUT and associated operations using Microsoft MapPoint applications Configure SCOUT for air interface recording operations using a Motorola TETRA terminal Carry out air interface recordings using a Motorola TETRA terminal Carry out air interface recordings using Microsoft MapPoint View SCOUT air interface recordings using Microsoft MapPoint Export SCOUT log files for use by other applications Personnel required to operate the SCOUT application for planning, optimizing or maintaining a TETRA network. Describe the features and functions of the SCOUT application. Install the Motorola SCOUT and associated Microsoft MapPoint applications. Configure SCOUT for the air interface recording operations using a Motorola terminal. Make air interface recordings using a Motorola terminal. Make air interface recordings using the SCOUT application. View SCOUT air interface recordings using Microsoft MapPoint. Export SCOUT log files for use with other applications. Working knowledge of MS Windows operating environment Working knowledge of Motorola TETRA terminal LENGTH: 1 DAY TMSC01 The Enhanced SCOUT End-User Workshop provides delegates with the knowledge required Carry out air interface recordings using a Motorola TETRA terminal View SCOUT air interface recordings using Microsoft MapPoint Use advanced built-in SCOUT application features to analyse SCOUT logs Field Engineers required to operate the SCOUT application for fault finding or maintaining a TETRA network. Describe the features and functions of the SCOUT application. Install the Motorola SCOUT and associated Microsoft MapPoint applications. Configure SCOUT for the air interface recording operations using a Motorola TETRA terminal. Make air interface recordings using a Motorola TETRA terminal. Make air interface recordings using the SCOUT application. View SCOUT air interface recordings using Microsoft MapPoint. Export SCOUT log files for use with other applications Working knowledge of MS Windows operating environment Working knowledge of Motorola TETRA terminal Working knowledge of Motorola SCOUT application LENGTH: 1 DAY TMSC02 54

55 NEW SOLUTIONS TRAINING WAVE SOLUTIONS TRAINING EVERY DEVICE, EVERY NETWORK, EVERY TEAM, CONNECTED LIKE NEVER BEFORE USE THE DEVICES YOU ALREADY HAVE AND THE NETWORKS YOU ALREADY SUBSCRIBE TO AND PTT WITH OTHER TEAMS AND INDIVIDUALS BOTH INSIDE AND OUTSIDE OF YOUR COMMUNICATION SYSTEM. WAVE 3000 TECHNICAL ENABLEMENT WAVE CERTIFIED INTEGRATION ENGINEERING WAVE 5000 TETRA/ASTRO INTEGRATION WAVE 5000/7000 ADMINISTRATOR WAVE 5000/7000 END USER COMMANDCENTRAL SOLUTIONS TRAINING PUBLIC SAFETY WORKFLOWS FOR ENHANCED AGENCY OPERATIONS HELPS YOU DETER CRIME AND IMPROVE OUTCOMES MORE EFFICIENTLY WITH CLOUD-BASED APPLICATIONS THAT ENHANCE PERFORMANCE THROUGHOUT YOUR AGENCY. Go to the Learning Management System (LMS) to browse our current course offerings for our new solutions training. Access the LMS at: learning.motorolasolutions.com COMMANDCENTRAL AWARE ADMINISTRATOR COMMANDCENTRAL ADMINISTRATOR AWARE END USER COMMANDCENTRAL STREAMING (RTVI) ADMINISTRATOR COMMANDCENTRAL STREAMING (RTVI) END USER VIDEO SOLUTIONS TRAINING VIDEO BASICS VIDEO INTERMEDIATE 55

56 TRAINING DOWNLOAD THE EUROPE & AFRICA TRAINING Easy to print: Standalone file that is not part of this larger catalogue. Easier to use: Each course is hyperlinked to its sign-up page in the Learning Management System (LMS). Updated frequently: Download the latest version for the most current training schedule. To view the most current details for any of our courses, please register for an account (see Page 4) and log into the Motorola Solutions Learning Management System (LMS) at: learning.motorolasolutions.com or call us at +44 (0) Click on the icon above to access the training schedule or click on the following link: 2016_ea_learning_schedule_pricing.pdf 56

57 MOTOROLA SOLUTIONS LEARNING EUROPE & AFRICA BASINGSTOKE, U.K. Motorola Solutions UK Limited Jays Close, Viables Industrial Estate, Basingstoke, Hampshire RG22 4PD. United Kingdom TRAVEL: BERLIN, GERMANY Motorola Solutions Germany GmbH, Am Borsigturm 130, Berlin, Germany TRAVEL: CAIRO, EGYPT Motorola SYSTEMS-Systel Technical Training Centre, SYSTEL Building (A5), Smart Village, Alex. Desert Road. Cairo, Egypt TRAVEL: Motorola Solutions UK Limited Motorola Solutions Learning EA Jays Close, Viables industrial Estate, Basingstoke, Hampshire, RG22 4PD. United Kingdom motorolasolutions.com/learning MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners Motorola Solutions, Inc. All rights reserved. BY RAIL: Basingstoke Station Approximately 10 minutes taxi ride away. For information on train operations and times, phone National Rail Enquiries: BY AIR: Heathrow Airport Approximately 45 minutes taxi ride away BY CAR: Located in Tegel in the north-west of Berlin only a few minutes away from the city motor way A111. BY AIR: Tegel International Airport BY CAR: LEAVE THE 26TH July axis at the Cairo Alexandria Desert Road exit in Toll Gate direction. Turn right at the Smart Village sign. The main entrance for the Smart Village is 200 metres distance on the left side. BY AIR: Cairo International Airport