MOBILE APP LIFECYCLE

Size: px
Start display at page:

Download "MOBILE APP LIFECYCLE"

Transcription

1 MOBILE APP LIFECYCLE Design and Development As enterprises invest in developing or externally sourcing mobile apps, they are finding the need to integrate this process into the overall software development and release lifecycle. This report is the first in a two-part series on the lifecycle of developing and managing mobile apps in the enterprise, which examines the approaches and processes related to design, development, testing, performance and distribution. KEY FINDINGS The increasing use of tablets for productivity rather than just content consumption, as evident from a recent 451 Research ChangeWave survey, shows that demand for mobile productivity apps is on the rise in the enterprise. At the same time, more enterprises are deploying apps in the cloud. There is a correlation here as traditional enterprise IT is coming to terms with new ways of building and deploying software. We see a convergence of Web practices with core enterprise development. The application development lifecycle is the foundation for the development of any kind of application software. However, app development for mobile devices is not entirely covered within the traditional lifecycle model, except for things like version control. While enterprises look at smartphone app development as a refresh of their software, they should also look at accompanying practices like agile software development as a refresh of their age-old software development practices. With the pre-canned capabilities of various tools available for design and development of mobile apps, it is possible to leapfrog certain steps in the development lifecycle. Hence, app development must avoid redundant activities and allow greater reusability for lower management overheads and shortened delivery time frames. DECEMBER 2012

2 REPORT SNAPSHOT TITLE Mobile App Lifecycle: Design and Development ANALYST Vishal Jain, Analyst Mobile Services RELEASE DATE December 2012 LENGTH 33 pages ABOUT THIS REPORT Mobile application development activity is accelerating within enterprises, and with this shift comes the need to better manage these development processes. As end-user expectations build and usage increasingly shifts from other channels to mobile devices, there is a need to tie in the mobile app delivery method and experience with overall enterprise standards, tools and processes. This is a challenge because there is currently no well-defined mobile app development approach or standards. This report examines some of the app development lifecycle models for building, testing and integrating mobile apps for enterprise employees, partners and consumers. It considers various application types based on business complexity, hosting models and integration with existing back-end sources and it concludes with a TCO guideline and model around these development approaches. This report is the first in a two-part series on the lifecycle of developing, deploying and managing mobile apps in the enterprise.

3 TABLE OF CONTENTS SECTION 1: EXECUTIVE OVERVIEW KEY FINDINGS REPORT RATIONALE METHODOLOGY AND RESPONDENT DETAILS SECTION 2: INTRODUCTION CLASSIC MODEL FOR APPLICATION DEVELOPMENT LIFECYCLE ENTERPRISE JOURNEY WITH MOBILE SERVICES AND APPLICATIONS TRILOGY OF MOBILE DEVICES, APPS AND THE CLOUD Figure 1: Current Corporate Tablet Usage, November Figure 2: Corporate Cloud Computing Trends, November IMPACT OF MOBILE APPS ON DEVELOPMENT AND DEPLOYMENT LIFECYCLE SECTION 3: ENTERPRISE MOBILITY ECOSYSTEM COMPONENTS OF MOBILITY DEVELOPMENT AND DEPLOYMENT Figure 3: Mobility Apps Ecosystem MOBILE APP IMPLEMENTATION APPROACHES Figure 4: Smartphone App-Enablement Options and Decisions Figure 5: App Implementation Type Matrix APP DEVELOPMENT PROCESSES AND TOOLING Figure 6: Software Development Lifecycle Activities Development Workbench Real-Time Testing and Debugging Hosting Models for Development and Deployment Integration Methods SECTION 4: A BLUEPRINT FOR ENTERPRISE APP DEVELOPMENT AND DISTRIBUTION APP DEVELOPMENT OR PROCUREMENT WITHIN ENTERPRISES MATURITY LEVELS OF APP DEVELOPMENT Figure 7: App Development Lifecycle Maturity MOBILE APP LIFECYCLE: DESIGN AND DEVELOPMENT

4 4.3 INTEGRATION WITH EXISTING ENTERPRISE APPLICATION DEVELOPMENT TOOLS AND PROCESSES REQUIREMENTS FOR APP DEVELOPMENT LIFECYCLE MANAGEMENT SECTION 5: LIFECYCLE IMPLEMENTATION MODELS AROUND APP DEVELOPMENT WATERFALL-BASED DEVELOPMENT RAPID APPLICATION DEVELOPMENT OEM OR PLATFORM VENDOR SPECIFICATIONS HYBRID APP DEVELOPMENT PROCESS SECTION 6: IMPLEMENTATION CASE STUDIES: THE IMPACT ON APP DEVELOPMENT THROUGH LIFECYCLE AND TOOLING CHANGES AVIVA TECHNICAL GUIDELINES FOR APP DEVELOPMENT BARCLAYS ORGANIZATION RESTRUCTURING FOR APP DEVELOPMENT HOTELS.COM APP DEVELOPMENT LIFECYCLE SHIFT NORWEGIAN RAIL DEVELOPMENT TOOL SELECTION UBS APP SOURCING AND DEVELOPMENT MODEL SECTION 7: PLATFORM AND TOOLING VENDORS FOR MOBILE APP DEVELOPMENT LIFECYCLE OEM APP DEVELOPMENT LIFECYCLE TOOLS MIDDLEWARE-BASED TOOLS FOR APP DEVELOPMENT LIFECYCLE IN THE ENTERPRISE APP TESTING TOOLS ALM VENDORS AND SYSTEMS INTEGRATORS SECTION 8: EVALUATING A DEVELOPMENT STRATEGY FOR MOBILE APPS LOOKING AHEAD INDEX OF COMPANIES 34

5 ABOUT 451 RESEARCH 451 Research is a leading global analyst and data company focused on the business of enterprise IT innovation. Clients of the company at end-user, service-provider, vendor and investor organizations rely on 451 Research s insight through a range of syndicated research and advisory services to support both strategic and tactical decision-making Research, LLC and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication, in whole or in part, in any form without prior written permission is forbidden. The terms of use regarding distribution, both internally and externally, shall be governed by the terms laid out in your Service Agreement with 451 Research and/or its Affiliates. The information contained herein has been obtained from sources believed to be reliable. 451 Research disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although 451 Research may discuss legal issues related to the information technology business, 451 Research does not provide legal advice or services and their research should not be construed or used as such. 451 Research shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice. MOBILE APP LIFECYCLE: DESIGN AND DEVELOPMENT

CLOUD CLIENTS AND VIRTUAL CLIENTS

CLOUD CLIENTS AND VIRTUAL CLIENTS CLOUD CLIENTS AND VIRTUAL CLIENTS The Transformation of Virtual Desktops Through Mobility and Cloud Computing Over the past three years, the technology we used to know as virtual desktop infrastructure

More information

TOTAL DATA WAREHOUSING: 2013-2018

TOTAL DATA WAREHOUSING: 2013-2018 TOTAL DATA WAREHOUSING: 2013-2018 Analytic Database and Hadoop Market Sizing and Forecasts This report examines the marketplace for Total Data Warehousing including competing players, revenue generation

More information

ENTERPRISE MOBILE APPLICATIONS

ENTERPRISE MOBILE APPLICATIONS ENTERPRISE MOBILE APPLICATIONS Native vs. Browser-Based Mobile applications are driving use of smartphones and tablets in the enterprise, and developers are experimenting with browser-based apps in place

More information

Cloud Management Platform Market Map 2016

Cloud Management Platform Market Map 2016 MARKET MAP Cloud Management Platform Market Map 2016 MAY 2016 William Fellows, Research Vice President A cloud management platform should operate like a cloud Uber app for IT consumption and delivery that

More information

TOTAL DATA INTEGRATION

TOTAL DATA INTEGRATION The Impact of Big Data on Integration and Governance Big data and Total Data have the potential to change the face of the data integration market. This report outlines the key drivers shaping this sector

More information

THE AWS PARTNER NETWORK IMPACT ON THE INTERNET INFRASTRUCTURE SERVICES BUSINESS

THE AWS PARTNER NETWORK IMPACT ON THE INTERNET INFRASTRUCTURE SERVICES BUSINESS EXECUTIVE OVERVIEW THE AWS PARTNER NETWORK IMPACT ON THE INTERNET INFRASTRUCTURE SERVICES BUSINESS KEY FINDINGS The IaaS market is currently about 20% the size of the managed hosting market; however, it

More information

OF THE CLOUD, FOR THE CLOUD

OF THE CLOUD, FOR THE CLOUD EXECUTIVE OVERVIEW OF THE CLOUD, FOR THE CLOUD The State of the Art in IT Performance Management IT performance management tools are following application and infrastructure workloads to the cloud, giving

More information

BACKUP IN A VIRTUAL WORLD. Data-Protection Challenges in Virtual Server Environments

BACKUP IN A VIRTUAL WORLD. Data-Protection Challenges in Virtual Server Environments BACKUP IN A VIRTUAL WORLD Data-Protection Challenges in Virtual Server Environments Data protection for virtual environments became crucial when end users began virtualizing tier-one, mission-critical

More information

DATACENTER INFRASTRUCTURE MANAGEMENT SOFTWARE. Monitoring, Managing and Optimizing the Datacenter

DATACENTER INFRASTRUCTURE MANAGEMENT SOFTWARE. Monitoring, Managing and Optimizing the Datacenter Analyzing the Business of Enterprise IT Innovation DATACENTER INFRASTRUCTURE MANAGEMENT SOFTWARE Monitoring, Managing and Optimizing the Datacenter As datacenters become bigger, denser and more complex,

More information

E-DISCOVERY AND E-DISCLOSURE 2013 The Ongoing Journey From Reactive E-Discovery to Proactive Information Governance

E-DISCOVERY AND E-DISCLOSURE 2013 The Ongoing Journey From Reactive E-Discovery to Proactive Information Governance E-DISCOVERY AND E-DISCLOSURE 2013 The Ongoing Journey From Reactive E-Discovery to Proactive Information Governance Evolving technologies are expanding the need for effective electronic discovery in legal

More information

Social Intranets and the Supply Chain

Social Intranets and the Supply Chain THOUGHT LEADERSHIP Social Intranets and the Supply Chain EXECUTIVE OVERVIEW SEP 2015 Alan Pelz-Sharpe, Research Director, Business Applications Matt Mullen, Senior Analyst, Business Applications In one

More information

2016 Trends in Enterprise Mobility

2016 Trends in Enterprise Mobility PREVIEW 2016 Trends in Enterprise Mobility OCT 2015 Chris Hazelton, Research Director Brian Partridge, Vice President Raúl Castañón-Martínez, Senior Analyst Rich Karpinski, Principal Analyst Sheryl Kingstone,

More information

Cloud Brokers EXECUTIVE OVERVIEW MAKING ITAAS A PRACTICAL REALITY?

Cloud Brokers EXECUTIVE OVERVIEW MAKING ITAAS A PRACTICAL REALITY? Cloud Brokers MAKING ITAAS A PRACTICAL REALITY? This report examines what a cloud broker is, its components and functions, its role(s), its audience and how it supports the delivery of ITaaS by turning

More information

MANAGED INFRASTRUCTURE MARKET OVERVIEW 2013

MANAGED INFRASTRUCTURE MARKET OVERVIEW 2013 EXECUTIVE OVERVIEW MANAGED INFRASTRUCTURE MARKET OVERVIEW 2013 Global Perspectives KEY FINDINGS Managed hosting as a subset of managed infrastructure remains the overwhelming bulk of the market opportunity

More information

THE CHANGING LINUX LANDSCAPE. The cloud, community distributions and devops are dramatically impacting the market

THE CHANGING LINUX LANDSCAPE. The cloud, community distributions and devops are dramatically impacting the market THE CHANGING LINUX LANDSCAPE The cloud, community distributions and devops are dramatically impacting the market Trends such as cloud computing and devops whereby application development and deployment

More information

The Data Management of Things

The Data Management of Things The Data Management of Things THE IMPLICATIONS OF IOT FOR DATA ANALYTICS The Internet of Things (IoT) is placing new demands on data storage, networking, processing and analytics. For end users, vendors

More information

DATACENTER BRAZIL MTDC MARKET ASSESSMENT EXECUTIVE OVERVIEW. Supply and Providers MARCH 2013

DATACENTER BRAZIL MTDC MARKET ASSESSMENT EXECUTIVE OVERVIEW. Supply and Providers MARCH 2013 BRAZIL MTDC MARKET ASSESSMENT Supply and Providers DATACENTER MARCH 2013 REPORT SNAPSHOT TITLE Brazil MTDC Market Assessment Supply and Providers ANALYST RELEASE DATE March 2013 LENGTH Jeff Paschke, Research

More information

The State of the European Public Cloud Market

The State of the European Public Cloud Market The State of the European Public Cloud Market 2015 UPDATE A year ago, startups, early adopters, and test and development professionals were the key markets for European public cloud service providers.

More information

2016 Trends in Service Providers

2016 Trends in Service Providers PREVIEW 2016 Trends in Service Providers NOV 2015 Al Sadowski, Research Director Liam Eagle, Senior Analyst Carl Brooks, Analyst Jim Davis, Senior Analyst Selling generic technology resources is no way

More information

Software and Data Are Reshaping the Advertising Market

Software and Data Are Reshaping the Advertising Market THOUGHT LEADERSHIP Software and Data Are Reshaping the Advertising Market APR 2016 Scott Denne, Analyst Matt Mullen, Senior Analyst, Social Business The growth of digital media and mobile connectivity

More information

2016 Trends in Datacenter Technologies

2016 Trends in Datacenter Technologies PREVIEW 2016 Trends in Datacenter Technologies OCT 2015 Rhonda Ascierto, Research Director Andy Lawrence, Research Vice President Andrew Donoghue, European Research Manager Daniel Bizo, Senior Analyst

More information

DATACENTER CANADA MTDC MARKET ASSESSMENT REPORT EXCERPT SUPPLY AND PROVIDERS MICHAEL LEVY WRITTEN BY DECEMBER 2012

DATACENTER CANADA MTDC MARKET ASSESSMENT REPORT EXCERPT SUPPLY AND PROVIDERS MICHAEL LEVY WRITTEN BY DECEMBER 2012 CANADA MTDC MARKET ASSESSMENT SUPPLY AND PROVIDERS DATACENTER WRITTEN BY MICHAEL LEVY DECEMBER 2012 451 RESEARCH: DATACENTER COGECO DATA SERVICES COGECO DATA SERVICES Headquarters: Toronto, ON President:

More information

CLOUDSCAPE. IT SERVICES Tooling up for ITaaS KEY FINDINGS

CLOUDSCAPE. IT SERVICES Tooling up for ITaaS KEY FINDINGS IT SERVICES Tooling up for ITaaS IT as a service (ITaaS) is an operational model where the enterprise IT department acts and operates as a distinct business entity, creating services for the other lines

More information

THE CYBER-SECURITY PLAYBOOK

THE CYBER-SECURITY PLAYBOOK THE CYBER-SECURITY PLAYBOOK Selling Into the Global Defense Market The federal cyber-security space is becoming a hotbed of incubation, acquisition and opportunity, but how to sell into this complicated

More information

Telco Multi-Play and Content Strategies

Telco Multi-Play and Content Strategies THOUGHT LEADERSHIP Telco Multi-Play and Content Strategies APR 2016 Declan Lonergan, VP, Research As telecom operators extend their convergence strategies and launch multi-play landline/mobile/tv services,

More information

Are Small Consultancies Best for Big Data Projects?

Are Small Consultancies Best for Big Data Projects? Are Small Consultancies Best for Big Data Projects? Big data is attracting the attention of all types of buy-side organizations. But because the technologies involved are immature and there is a lack of

More information

Mexico EXECUTIVE OVERVIEW MULTI-TENANT DATACENTER MARKET

Mexico EXECUTIVE OVERVIEW MULTI-TENANT DATACENTER MARKET Mexico MULTI-TENANT DATACENTER MARKET This report provides an overview of the competitive dynamics in the Mexico market, a 451 Research Market Map of the competitors in the area, market share of the dominant

More information

Data Platforms and Analytics Market Map 2016

Data Platforms and Analytics Market Map 2016 MARKET MAP Data Platforms and Analytics Market Map 2016 APRIL 2016 Matt Aslett, Research Director, Data Management & Analytics Krishna Roy, Senior Analyst, Data Platforms & Analytics James Curtis, Senior

More information

Seattle EXECUTIVE OVERVIEW MULTI-TENANT DATACENTER MARKET

Seattle EXECUTIVE OVERVIEW MULTI-TENANT DATACENTER MARKET Seattle MULTI-TENANT DATACENTER MARKET This report provides an overview of the competitive dynamics in the Seattle market, a 451 Research Market Map of the competitors in the area, market share of the

More information

2016 Trends in Cloud and IT Services Markets

2016 Trends in Cloud and IT Services Markets PREVIEW 2016 Trends in Cloud and IT Services Markets DEC 2015 William Fellows, Research Vice President Owen Rogers, Research Director Agatha Poon, Research Manager Katy Ring, Research Director Cloud transformation

More information

2016 Trends in Storage

2016 Trends in Storage PREVIEW 2016 Trends in Storage DEC 2015 Henry Baltazar, Research Director Though storage is far from dead, change is coming in the shape of new form factors such as hyperconverged infrastructures and disruptive

More information

Big Data and Business Analytics

Big Data and Business Analytics Servers and Virtualization Study: Wave 14 Big Data and Business Analytics This report captures IT professionals adoption plans, projected spending, vendor short-lists and considerations in decision-making

More information

DATACENTER MULTI-TENANT DATACENTER PROVIDERS EVOLVE WITH CLOUD OFFERINGS EXECUTIVE OVERVIEW MAY 2013

DATACENTER MULTI-TENANT DATACENTER PROVIDERS EVOLVE WITH CLOUD OFFERINGS EXECUTIVE OVERVIEW MAY 2013 MULTI-TENANT DATACENTER PROVIDERS EVOLVE WITH CLOUD OFFERINGS DATACENTER MAY 2013 REPORT SNAPSHOT TITLE Multi-Tenant Datacenter Providers Evolve with Cloud Offerings ANALYST Glenn Ford, Senior Analyst

More information

London Multi-Tenant Datacenter and Hosting Market

London Multi-Tenant Datacenter and Hosting Market London Multi-Tenant Datacenter and Hosting Market The largest city in Western Europe, London is also the most diverse in terms of IT service providers. It offers an ideal base to provide colocation, hosting

More information

Web and Application Hosting 2015

Web and Application Hosting 2015 MARKET FORECAST Web and Application Hosting 2015 SEP 2015 Liam Eagle, Senior Analyst, Service Providers Web and application hosting, a mature IT market, is facing changes to the variety of services on

More information

DATACENTER MULTI-TENANT DATACENTER NORTH AMERICAN PROVIDERS 2013 EXECUTIVE OVERVIEW KEY FINDINGS

DATACENTER MULTI-TENANT DATACENTER NORTH AMERICAN PROVIDERS 2013 EXECUTIVE OVERVIEW KEY FINDINGS MULTI-TENANT DATACENTER NORTH AMERICAN PROVIDERS 2013 DATACENTER KEY FINDINGS MTDCs remained a strong sector in North America during 2012 and this strong growth has continued during the first three quarters

More information

E-DISCOVERY AND E-DISCLOSURE 5 IMPLICATIONS

E-DISCOVERY AND E-DISCLOSURE 5 IMPLICATIONS Analyzing the Business of Enterprise IT Innovation E-DISCOVERY AND E-DISCLOSURE Bringing It All Back Home Almost four years after all electronic information became legally discoverable in US courts, organizations

More information

WEB AND APPLICATION HOSTING

WEB AND APPLICATION HOSTING WEB AND APPLICATION HOSTING Summer 2013 KEY FINDINGS Although the Internet infrastructure services business continues to grow in every segment, that growth is slowing in some of the traditional infrastructure

More information

Hosting and Colocation Regional Strategies for Growth. April 2015

Hosting and Colocation Regional Strategies for Growth. April 2015 Hosting and Colocation Regional Strategies for Growth April 2015 Key Findings Location is becoming increasingly important for colocation and hosting providers alike, with a growing need by those providing

More information

DATACENTER NORTH AMERICAN MULTI-TENANT DATACENTER SUPPLY EXECUTIVE OVERVIEW. Emerging Major Markets 2013 DECEMBER 2013

DATACENTER NORTH AMERICAN MULTI-TENANT DATACENTER SUPPLY EXECUTIVE OVERVIEW. Emerging Major Markets 2013 DECEMBER 2013 NORTH AMERICAN MULTI-TENANT DATACENTER SUPPLY Emerging Major Markets 2013 DATACENTER DECEMBER 2013 REPORT SNAPSHOT TITLE ANALYSTS North American Multi-Tenant Datacenter Supply: Emerging Major Markets 2013

More information

Network Management Software Technology Roadmap

Network Management Software Technology Roadmap Networking Study: Wave 10 Network Management Software Technology Roadmap Capturing networking professionals adoption plans, projected spending and vendor short-lists, the indepth roadmap covers six technologies

More information

Don't Pay to Support CRM 'Shelfware'

Don't Pay to Support CRM 'Shelfware' Tactical Guidelines, J. Disbrow Research Note 3 May 2003 Don't Pay to Support CRM 'Shelfware' Enterprises license customer relationship management solutions that are often never totally deployed. Software

More information

DATACENTRE ENTERPRISE DATACENTRE SELECTION EUROPE 2011 JEFF PASCHKE & MARK ACTON REPORT BY SEPTEMBER 2011

DATACENTRE ENTERPRISE DATACENTRE SELECTION EUROPE 2011 JEFF PASCHKE & MARK ACTON REPORT BY SEPTEMBER 2011 ENTERPRISE DATACENTRE SELECTION EUROPE 2011 DATACENTRE REPORT BY JEFF PASCHKE & MARK ACTON SEPTEMBER 2011 2011 TIER1 RESEARCH & THE 451 GROUP DATACENTRE Tier1Research Better perspective from the top in

More information

Data Networking Technology Roadmap

Data Networking Technology Roadmap Networking Study: Wave 10 Data Networking Technology Roadmap Capturing networking professionals adoption plans, projected spending and vendor short-lists, the indepth roadmap covers 17 technologies including:

More information

Key Findings. Recommendations

Key Findings. Recommendations Total Cost of Ownership Comparison of PCs With Server-Based Computing Gartner RAS Core Research Note G00159622, Federica Troni, Mark A. Margevicius, Michael A. Silver, 4 August 2008, R1 04032009 Server-based

More information

The Outlook for IT. 2014 to 2017. Michael Smith VP Distinguished Analyst January 31, 2014

The Outlook for IT. 2014 to 2017. Michael Smith VP Distinguished Analyst January 31, 2014 The Outlook for IT Michael Smith VP Distinguished Analyst January 31, 2014 2014 to 2017 Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed

More information

Select CRM Applications Carefully to Get Maximum Benefits

Select CRM Applications Carefully to Get Maximum Benefits Strategic Planning, B. Eisenfeld Research Note 19 February 2003 Select CRM Applications Carefully to Get Maximum Benefits Enterprises pursuing the advantages of a customer relationship management strategy

More information

COM-19-8868 M. Margevicius

COM-19-8868 M. Margevicius M. Margevicius Research Note 11 September 2003 Commentary TCO Comparison of s vs. Notebooks Differences in technology, price, life cycles and usage patterns dictate that notebook total cost of ownership

More information

2002-2003 Web Services Development, North America (Executive Summary) Executive Summary

2002-2003 Web Services Development, North America (Executive Summary) Executive Summary 2002-2003 Web Services Development, North America (Executive Summary) Executive Summary Publication Date: 3 July 2003 Authors Nicole S. Latimer Colleen Graham Joanne M. Correia Norma Schroder This document

More information

Enterprise Resource Planning Software Market: Europe, 2002 (Executive Summary) Executive Summary

Enterprise Resource Planning Software Market: Europe, 2002 (Executive Summary) Executive Summary Enterprise Resource Planning Software : Europe, 2002 (Executive Summary) Executive Summary Publication Date: 20 August 2003 Authors Fabrizio Biscotti Chris Pang Chad Eschinger This document has been published

More information

This white paper was written by Csilla Zsigri, The 451 Group, based on the work done by the SmartLM Consortium in business modeling.

This white paper was written by Csilla Zsigri, The 451 Group, based on the work done by the SmartLM Consortium in business modeling. THE BUSINESS SIDE OF SOFTWARE LICENSING Although licensing models have evolved with technology innovations, they do not fully satisfy the business issues faced by today s enterprises. The focus of successful

More information

Selecting a Mobile App Development Vendor

Selecting a Mobile App Development Vendor G00246304 Selecting a Mobile App Development Vendor Published: 27 December 2012 Analyst(s): Ken Parmelee Ensuring that mobile app development vendors meet requirements and are viable requires an understanding

More information

Analyze, Validate, and Optimize Business Application Performance

Analyze, Validate, and Optimize Business Application Performance SAP Brief SAP Extensions SAP LoadRunner by HPE Objectives Analyze, Validate, and Optimize Business Application Performance Test performance throughout the application lifecycle Test performance throughout

More information

Midsize Enterprises Lead in Adoption of Payment Outsourcing

Midsize Enterprises Lead in Adoption of Payment Outsourcing Research Brief Midsize Enterprises Lead in Adoption of Payment Outsourcing Abstract: More than one-third of midsize enterprises plan to use payment outsourcing by 2004. New areas of interest include automated

More information

2016 Trends in Information Security

2016 Trends in Information Security PREVIEW 2016 Trends in Information Security DEC 2015 Scott Crawford, Research Director Garrett Bekker, Senior Security Analyst Eric Ogren, Senior Security Analyst Adrian Sanabria, Senior Security Analyst

More information

COM-19-8811 M. Silver

COM-19-8811 M. Silver M. Silver Research Note 19 June 2003 Commentary Linux Desktop TCO: An Overview With Linux, the client operating system only constitutes a small part of the total cost of ownership. From a TCO perspective,

More information

Management Update: Selecting the Right ERP II Service Partner Is a Critical Success Factor

Management Update: Selecting the Right ERP II Service Partner Is a Critical Success Factor IGG-10232002-02 P. Phelan Article 23 October 2002 Management Update: Selecting the Right ERP II Service Partner Is a Critical Success Factor Service partner relationships will grow to enable more holistic

More information

Public/Private/Hybrid Cloud choosing horses for courses. NetEvents APAC Cloud Summit

Public/Private/Hybrid Cloud choosing horses for courses. NetEvents APAC Cloud Summit Public/Private/Hybrid Cloud choosing horses for courses NetEvents APAC Cloud Summit David Coyle Managing Vice President Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication

More information

OBLIGATION MANAGEMENT

OBLIGATION MANAGEMENT OBLIGATION MANAGEMENT TRACK & TRACE: CONTRACTUAL OBLIGATIONS Better Visibility. Better Outcomes RAMESH SOMASUNDARAM DIRECTOR, IT VENDOR MANAGEMENT SERVICES MARCH 2012 E N E R G I C A Governance Matter

More information

Agenda Overview for Digital Commerce, 2015

Agenda Overview for Digital Commerce, 2015 G00270685 Agenda Overview for Digital Commerce, 2015 Published: 18 December 2014 Analyst(s): Jennifer Polk Marketing is making a greater impact on, and taking more responsibility for, digital commerce.

More information

Business Process Management's Success Hinges on Business-Led Initiatives

Business Process Management's Success Hinges on Business-Led Initiatives Business Process Management's Success Hinges on Business-Led Initiatives 26 July 2005 Michael James Melenovsky Source: Gartner Note Number: G00129411 Organizations that had the most-successful BPM initiatives

More information

Global Case Studies in Highly Efficient Datacenters 2014

Global Case Studies in Highly Efficient Datacenters 2014 Global Case Studies in Highly Efficient Datacenters 2014 For datacenters, efficiency and operational excellence are achievable in any location, despite regional differences in datacenter markets across

More information

Design the Future of Your Human Resources with SuccessFactors Solutions

Design the Future of Your Human Resources with SuccessFactors Solutions SAP Brief SAP Consulting Business Transformation Services Objectives Design the Future of Your Human Resources with SuccessFactors s Designing future processes for your global workforce Designing future

More information

The Business-Centric CIO

The Business-Centric CIO The Business-Centric CIO Issue 2 1 The Business-Centric CIO 2 From the Gartner Files: Using IT Financial Management to Improve Business Outcomes 6 About VMware Today s successful CIOs are not only technology

More information

RESEARCH NOTE. Workplace Service. Hot Vendors in Knowledge and Collaboration, 2014

RESEARCH NOTE. Workplace Service. Hot Vendors in Knowledge and Collaboration, 2014 Author: Jim Lundy Hot Vendors in Knowledge and Collaboration, 2014 Summary: Business people are increasingly looking for software products that help them get their jobs done faster. Our 2014 Hot Vendors

More information

Survey Analysis: Adoption of Cloud ERP, 2013 Through 2023

Survey Analysis: Adoption of Cloud ERP, 2013 Through 2023 G00261104 Survey Analysis: Adoption of Cloud ERP, 2013 Through 2023 Published: 24 January 2014 Analyst(s): Nigel Rayner This Gartner Research Circle survey conducted in September 2013 shows that some organizations

More information

Survey Confirms There Are Many Effective Disaster Recovery Strategies

Survey Confirms There Are Many Effective Disaster Recovery Strategies Page 1 of 5 ID Number: G00126421 Survey Confirms There Are Many Effective Disaster Recovery Strategies Browse Topics Advanced Search Contact Gartner 21 April 2005 Donna Scott We conducted a poll at Gartner's

More information

The Next Generation of VMS Technology. Underwritten by:

The Next Generation of VMS Technology. Underwritten by: The Next Generation of VMS Technology Underwritten by: Christopher J. Dwyer Research Director Ardent Partners February 2014 REPORT SPONSORSHIP 1 The views and opinions in this report represent those of

More information

Accelerate Time to Value and Innovation Through Complete Contract Management

Accelerate Time to Value and Innovation Through Complete Contract Management SAP Brief Ariba s Ariba Contract Management Objectives Accelerate Time to Value and Innovation Through Complete Contract Management Objectives Drive spend compliance across all contract types Drive spend

More information

Commercial Project Management

Commercial Project Management Solution in Detail R&D Engineering Executive Summary Contact Us Commercial Deliver More for Less More for Less Efficiency Companies that sell projects often need to professionalize core business processes

More information

Gartner's Business Intelligence and Performance Management Framework

Gartner's Business Intelligence and Performance Management Framework Research Publication Date: 9 October 2006 ID Number: G00142827 Gartner's Business Intelligence and Performance Management Framework Bill Hostmann, Nigel Rayner, Ted Friedman The use of business intelligence

More information

Managing IT Risks During Cost-Cutting Periods

Managing IT Risks During Cost-Cutting Periods Research Publication Date: 22 October 2008 ID Number: G00162359 Managing IT Risks During Cost-Cutting Periods Mark Nicolett, Paul E. Proctor, French Caldwell To provide visibility into increased risks

More information

LEADERS IN THE CLOUD

LEADERS IN THE CLOUD 0 1 0 1 0 1 0 0 0 1 1 1 0 1 1 0 1 0 1 0 1 0 0 1 1 0 0 1 0 1 1 0 0 1 0 1 0 1 0 0 0 1 1 1 0 1 0 1 0 1 1 0 0 0 1 0 1 1 0 0 1 0 1 0 1 0 0 0 1 0 0 1 1 0 0 0 1 1 0 0 1 0 1 0 0 1 0 0 1 0 0 0 1 1 0 Survey Findings

More information

Cloud Without Limits: How To Deliver Hybrid Cloud With Agility, Governance, And Choice

Cloud Without Limits: How To Deliver Hybrid Cloud With Agility, Governance, And Choice A Custom Technology Adoption Profile Commissioned By Dell November 2014 Cloud Without Limits: How To Deliver Hybrid Cloud With Agility, Governance, And Choice Introduction With more and more business applications

More information

The Ten How Factors That Can Affect ERP TCO

The Ten How Factors That Can Affect ERP TCO The Ten How Factors That Can Affect ERP TCO Gartner RAS Core Research Note G00172356, Denise Ganly, 1 February 2010, V1RA9 04082011 Organizations tend to focus on the what that is, the vendor or the product

More information

Data Center Conference Survey Results: Server Consolidation

Data Center Conference Survey Results: Server Consolidation Events, J. Phelps Research Note 31 March 2004 Data Center Conference Survey Results: Server Consolidation At the December 2003 Data Center Conference, attendees were asked questions for each presentation.

More information

COM-18-7559 J. Holincheck

COM-18-7559 J. Holincheck J. Holincheck Research Note 3 December 2002 Commentary Leveraging HCM Technologies to Control Labor Costs Large human capital management application suite purchases will be few and far between in 2003.

More information

2016 Trends in Mobile Telecom

2016 Trends in Mobile Telecom PREVIEW 2016 Trends in Mobile Telecom OCT 2015 Rich Karpinski, Principal Analyst Jennifer Clark, Vice President Sheryl Kingstone, Director Declan Lonergan, Vice President Boris Metodiev, Research Manager

More information

2010 Gartner FEI Technology Study: Planned Shared Services and Outsourcing to Increase

2010 Gartner FEI Technology Study: Planned Shared Services and Outsourcing to Increase Research Publication Date: 20 April 2010 ID Number: G00176029 2010 Gartner FEI Technology Study: Planned Shared Services and Outsourcing to Increase John E. Van Decker, Cathy Tornbohm This Gartner Financial

More information

BSM Definition, Drivers and Inhibitors

BSM Definition, Drivers and Inhibitors Events, D. Curtis, M. Govekar Research Note 11 August 2003 BMC Positions Itself for Business Service Management BMC Software's announcement of its business service management strategy is solidified by

More information

IT as a Service Emerges as a New Management Paradigm in the Software-Defined Datacenter Era

IT as a Service Emerges as a New Management Paradigm in the Software-Defined Datacenter Era Customer Needs and Strategies IT as a Service Emerges as a New Management Paradigm in the Software-Defined Datacenter Era Mary Johnston Turner IDC OPINION IT as a service (ITaaS) represents a fundamentally

More information

This document has been provided by the International Center for Not-for-Profit Law (ICNL).

This document has been provided by the International Center for Not-for-Profit Law (ICNL). This document has been provided by the International Center for Not-for-Profit Law (ICNL). ICNL is the leading source for information on the legal environment for civil society and public participation.

More information

RBC Insurance Fetes Online Auto/Home Insurance Growth

RBC Insurance Fetes Online Auto/Home Insurance Growth Case Studies, K. Harris Research Note 29 October 2002 RBC Insurance Fetes Online Auto/Home Insurance Growth RBC Insurance's e-business successes are generating greater than $3 million in premiums per month.

More information

Economics of the Cloud: Business Value Assessments

Economics of the Cloud: Business Value Assessments Economics of the Cloud: Business Value Assessments Gartner RAS Core Research Note G00168554, Joseph Feiman, David W. Cearley, 25 September 2009, RA7 042010 This research defines and quantitatively assesses

More information

RTEs Must Anticipate New Network Demands

RTEs Must Anticipate New Network Demands Strategic Planning, W. Clark Research Note 13 March 2003 RTEs Must Anticipate New Network Demands Real-time enterprise requirements will change key characteristics of network traffic as usage patterns

More information

Management Update: Gartner s Updated Help Desk Outsourcing Magic Quadrant

Management Update: Gartner s Updated Help Desk Outsourcing Magic Quadrant IGG-02192003-03 R. Matlus Article 19 February 2003 Management Update: Gartner s Updated Help Desk Outsourcing Magic Quadrant The North American help desk outsourcing market is growing despite a down economy.

More information

Elevate Your Customer Engagement Strategy with Cloud Services

Elevate Your Customer Engagement Strategy with Cloud Services SAP Brief SAP Services Cloud Services for Customer Relations Objectives Elevate Your Customer Engagement Strategy with Cloud Services Win over today s empowered customers Win over today s empowered customers

More information

Candidate AD Roles for Outsourcing

Candidate AD Roles for Outsourcing Decision Framework, M. Blechar Research Note 22 October 2003 Balancing the Risks Involved With AD Roles Outsourcing Deciding which application development roles to selectively outsource requires enterprises

More information

Optimize Revenue for High-Volume Service Providers with Pricing Simulation

Optimize Revenue for High-Volume Service Providers with Pricing Simulation SAP Brief SAP Billing and Revenue Innovation Management SAP Convergent Pricing Simulation Objectives Optimize Revenue for High-Volume Service Providers with Pricing Simulation Tailor pricing strategies

More information

Achieving Enterprise Software Success

Achieving Enterprise Software Success Achieving Enterprise Software Success A study of buyer and seller perspectives on the drivers of enterprise software success 2008 Table of Contents Executive Summary... 2 What is Success?... 3 A New Study

More information

Strategic Sourcing Magic Quadrant Criteria: An Explanation

Strategic Sourcing Magic Quadrant Criteria: An Explanation Markets, D. Hope-Ross, J. Woods Research Note 14 March 2003 Strategic Sourcing Magic Quadrant Criteria: An Explanation A new Gartner Magic Quadrant for strategic sourcing applications is being introduced.

More information

The Current State of Agile Method Adoption

The Current State of Agile Method Adoption Research Publication Date: 12 December 2008 ID Number: G00163591 The Current State of Agile Method Adoption David Norton As the pace of agile adoption increases, development organizations must understand

More information

New Sales and Marketing Models Required to Sell Business Process Services

New Sales and Marketing Models Required to Sell Business Process Services Research Brief New Sales and Marketing Models Required to Sell Business Process Services Abstract: Numerous internal and external catalysts of change are forcing service providers to continuously reassess

More information

Management Update: The Importance of Developing a CRM Strategy

Management Update: The Importance of Developing a CRM Strategy IGG-10302002-03 J. Kirkby Article 30 October 2002 Management Update: The Importance of Developing a CRM A customer relationship management (CRM) strategy states how to turn a customer base into an intangible

More information

Management Update: Gartner s BI Magic Quadrant Update Sailing in Rough Waters

Management Update: Gartner s BI Magic Quadrant Update Sailing in Rough Waters IGG-09112002-02 H. Dresner Article 11 September 2002 Management Update: Gartner s BI Magic Quadrant Update Sailing in Rough Waters Although the business intelligence (BI) market continues to ride out the

More information

Decision Framework, DF-19-1071 J. Holincheck. Application Service Provider Traditional Payroll/Benefits Outsourcing Business Process Outsourcing

Decision Framework, DF-19-1071 J. Holincheck. Application Service Provider Traditional Payroll/Benefits Outsourcing Business Process Outsourcing Decision Framework, J. Holincheck Research Note 28 February 2003 Deciding to Insource or Outsource for Human Resources Enterprises making new technology decisions are often considering various types of

More information

Report» Beyond the Checklist: 10 Attributes of Successful Cloud Contact Centres

Report» Beyond the Checklist: 10 Attributes of Successful Cloud Contact Centres Report» Beyond the Checklist: 10 Attributes of Successful Cloud Contact Centres The Cloud is Old News The move to The Cloud started as a blatant play to save money by cutting capital expenditures on new

More information

How Deal Size Matters in IT Infrastructure Outsourcing (Executive Summary) Executive Summary

How Deal Size Matters in IT Infrastructure Outsourcing (Executive Summary) Executive Summary How Deal Size Matters in IT Infrastructure Outsourcing (Executive Summary) Executive Summary Publication Date: 2 January 2004 Author Bruce M. Caldwell This document has been published to the following

More information