SYLLABUS MIS 6713: Delivering Business Value through Information Systems Fall 2014

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1 SYLLABUS MIS 6713: Delivering Business Value through Information Systems Fall 2014 Instructor Office Office Hours Phone John R. Drake, PhD Slay 332 TTh, 9:00-11: AM Skype: john.richard.drake Chris Furner, PhD Slay 345 MW, 2:00-4: PM Richard Hauser, PhD Bate 3412 MW AM TTh AM Ravi Paul, PhD Slay 344 MW: 1:00 3:30 PM DESCRIPTION: Examines the key role of business managers in the evaluation of information systems and information technology to deliver business value and sustain competitive advantage. TEACHING METHODS: Lectures, Case Analysis, Discussions TEXTBOOKS: Required: Gabriele Piccoli, Information Systems for Managers, 2012, John Wiley & Sons, United States of America. ISBN- 13: PREREQUISITE: None. COURSE OVERVIEW AND OBJECTIVES: Think 1. Discriminate between various organizational Information Systems and their impact on the organization 2. Assess appropriate IS governance structures to facilitate the strategic objectives 3. Analyze and select ways of increasing alignment between business goals and IS implementation 4. Evaluate how organizations can leverage Information Systems to gain and or sustain competitive advantage 5. Assess appropriate IT-enabled business value over time Value 6. Understand the strategic role of Information Systems in delivering business value though ever-evolving competitive global environments 7. Recognize the criticality and interrelatedness of security, privacy, and ethics issues in the 21st century organization Communicate 8. Explain the key roles and challenges of the Information Systems function

2 9. Present a clear written case for the use of Information Systems and the benefits to the organization 10. Summarize the current information systems trends and their role in strategic decision making Lead 11. Demonstrate appropriate leadership skills to effectively work in a group to analyze and recommend solutions to business-it issues. EXPECTATIONS OF STUDENTS: This course is designed to give students the opportunity to expand their knowledge of how and why information systems are used in business. To that end, we expect students come to class prepared to discuss the topics listed on the schedule, to be engaged in class and to ask interesting and challenging questions. Book chapters should be read prior to class. Lectures are designed to supplement, not replace, what you read in the book. You are also expected to apply the knowledge you gain through a series of case studies. Academic Honesty is essential. Any deviation will result in serious disciplinary action. The MIS Department has a zero tolerance level for cheating of any kind. If caught, you will not just fail that assignment or exam; you will be failed for the entire course. See the ECU Student Government Association Document, p. 19. Outside Assistance: You are NOT to receive ANY outside assistance on the case studies without prior approval from the professor. This includes Tutoring. Any student found violating the academic honor code will be referred to the appropriate University level administrator. COB Laptop requirement: The College of Business requires that all students enrolled in a College of Business course acquire and have available a laptop or mobile computer for use in and out of the classroom environment. The laptop or mobile computer must be capable of running Microsoft Windows and the latest version of Microsoft Office. Faculty may also require other specialized software applications. Additional information may be found at Disabilities: East Carolina University seeks to comply fully with the Americans with Disabilities Act (ADA). Students requesting accommodations based on a disability must be registered with the Department for Disability Support Services located in Slay 138 (252) (Voice/TTY). Classroom recording: To facilitate classroom learning, all class sessions will be digitally recorded and available for later playback for students in the class. To protect the privacy of students in the class, you may not under any circumstances share these recordings with anyone outside of the class. By continuing to attend class, face to face students are agreeing to be recorded. If a face to face student does not agree to being recorded, please see one of the four instructors listed in this syllabus to opt-out. Laptop requirement: The College of Business requires that all students enrolled in a College of Business course acquire and have available a laptop or mobile computer for use in and out of the classroom environment. The laptop or mobile computer must be capable of running Microsoft Windows and the latest version of Microsoft Office. No additional specialized software applications are required for this course. Additional information may be found at

3 Proctoring policy: Online students will be required to obtain a proctor for the exams in this class. The purpose of the proctor is to assure the integrity of the examination process. A proctor is someone who is approved to administer examinations or other course materials on behalf of the instructor. Check for approved proctors in your area. The ECU Proctoring Center is open at 1914 Arlington Blvd. Local students who need to take an exam for an online class will do so at this center. All exams (both on and off campus) must be scheduled using the online.northcarolina.edu system. If you cannot find or schedule a local proctor, you can opt for the web cam remote-based proctor with ProctorU. COURSE EVALUATION AND GRADING SCALE Evaluation Area Weight Exams 30% each) 60% Case Analyses 13.3% each) 40% Total 100% The final course grade will be determined as follows: 90% and above A % B % C Below 70% F We do not grade on a curve. However, we reserve the right to change the scale at our discretion. Schedule Topics Readings, Assignments & Exams Jan. 13 Introduction to class 15 Case Analysis Workshop 20 Info Systems and the Role of the General and Functional Manager Chapter 1 22 Information Systems Defined Chapter 2 27 Cont d 29 Organizational Info Systems and Their Impact Chapter 3 Feb 3 Cont d 5 The Changing Competitive Environment Chapter 4

4 10 Case 1 Discussion Case analysis 1 due before class Changing Competitive Environment Cont d Electronic Commerce: New Ways of Doing Business Chapter 5 19 Cont d Mid-Term Exam 26 Strategic Information Systems Planning Chapter 6 Mar. 3 Value Creation and Strategic Information Systems Chapter 7 5 Value Creation with Information Systems Chapter Spring Break 17 Case 2 Discussion 8 Case analysis 2 due before class 19 Value Chain Activity Appropriating IT-Enabled Value over Time Funding and Governance of Information Systems Chapter 9 Chapter Feasibility Analysis Activity April 2 7 Creating Information Systems Outsourcing Creating Information Systems Build it Yourself Chapter 11 9 Information Systems Trends Chapter Case 3 Discussion Case analysis 3 due before class 16 Information Trends PLUS Security, Privacy & Ethics 21 Security, Privacy, and Ethics 23 Exam 2 Review 28 State holiday makeup No Class Chapter 13

5 Friday Classes meet May 7 2:00-4:00 PM Bate 3005 Final Exam NOTE: The dates on the above syllabus are tentative; however, the content to be covered in the class will remain the same. The instructors reserves the right to change the order of the content to meet the demands of the class schedule. Students will be notified via inclass discussion, Blackboard announcements, and/or if any changes are made in the duration of the course.