Your Strategic Outsourcing Partner

Transcription

1 A Stone Forest Company Your Strategic Outsourcing Partner Finance & Accounting BPO Contract Accounting Services Recruitment Services Singapore China Malaysia Globally Connected International

2 WE PROCESS YOU PERFORM is a leading Business Process Outsourcing (BPO) partner in finance and accounting with over a decade of accounts outsourcing experience. Our Singapore headquarters manages, directs and controls the outsourcing work with over 200 employees based in Singapore and our BPO Centres in China (Hangzhou) and Malaysia (Kuala Lumpur). Singapore Headquarters Our Singapore office oversees all work processes at our overseas BPO centres. Managed by a team of highly experienced professionals, the office ensures quality work is delivered at our centres and aims to meet and exceed SLAs and KPIs. Hangzhou BPO Centre, China Our Hangzhou office serves our clients in China and Australia. The major projects involve the provision of comprehensive accounting business process outsourcing services and fund accounting services. Kuala Lumpur BPO Centre, Malaysia Our Kuala Lumpur office was officially established in Its aim is to provide additional resources to meet increased demand from new and existing clients located both locally as well as regionally. As a division of the Chio Lim Stone Forest group, the largest accounting and business advisory group outside the Big 4 in Singapore, is uniquely differentiated in the industry as a BPO provider with CPA practice discipline and background. Our clients mainly Fortune 500 companies and MNCs find in us the winning blend of technical expertise, integrity, efficiency and service excellence of a Singapore-based public accounting group.

3 MOVE UP THE VALUE CHAIN Organisations today increasingly believe that outsourcing is not just a cost-cutting opportunity but also a key driver that supports the realisation of business value. 's blend of professional expertise, proven process-improvement methodologies and powerful technological resources enables organisations to unlock their potential and realise business value. The Value Chain Insights Strategise Knowledge Transfer Capabilities Development Deployment Reviews & Analysis Our Strengths Strategic partnership End-to-end solution Experienced practitioners across multiple industries Single point of contact across multiple countries Alignment of technology with business objectives Specialise in meeting urgent deadlines Proven process-improvement methodologies Leverage on expertise of other business units in our group Audit trail and transparency Improved Productivity & Efficiency Focus on Core Business Better Process Visibility Cost-Effectiveness Effective Risk Management Hassle-free Service Delivery Your Strategic Outsourcing Partner

4 1 FINANCE & ACCOUNTING BPO Manpower and technology are the two most important criteria determining the success of any Shared Services Centre, while organisations worldwide are shifting from a task-focused model to value creation. This means that BPO vendors today must be prepared to move beyond simply meeting clients standard requirements. China As part of a leading Singapore-based CPA practice group, is well-positioned as a strategic Finance and Accounting BPO partner with a view to maximising an organisation s business value through best practices and knowledge sharing. This is made possible through our powerful combination of people, process and technology, allowing digitisation of finance documents, standardisation and automation of back-end processes. Malaysia Singapore SLA & KPI ERP Head Office Business Unit A Business Unit B (HQ in Singapore) Cloud ERP Software Business Management Software Document Process Automation Training & Management BPO Centre (Singapore / China / Malaysia) Accounts Payable Claims Processing Accounts Receivable General Ledger Fixed Assets Services we provide Retail Accounting Fund Accounting End-to-End Accounting Services - Order-to-Cash - Procure-to-Pay - Record-to-Report Financial Planning & Analysis Consolidation Fixed Asset Maintenance Master Data Management (MDM) Fixed Asset Management Services (FAM)

5 End-to-End Accounting Services Order-to-Cash (O2C) Procure-to-Pay (P2P) Record-to-Report (R2R) Order Processing & Billing Vendor Invoice Processing Transactional Processing Contract management Sales order processing Invoice processing Customer support Purchase order processing Invoice receipt & scanning Data capturing & validation Approval & posting Reconciliation & reporting Fixed asset accounting Inter-company accounting Cash management Audit schedule N Accounts Receivable & Collection Travel & Expense Processing Financial Closing Cash application Dispute resolution Reconciliation & reporting Query support Document receipt & scanning Audit check & review Approval & posting Reconciliation & reporting Query support Consolidation Audit check & review Reconciliation & analysis Period close Order Administration Payment Administration Management Reporting Debt management Credit review management Support centre Payment control Manual check processing Support centre Financial reporting Management reporting Tax reporting Statutory reporting Your Strategic Outsourcing Partner

6 2 CONTRACT ACCOUNTING SERVICES SWAT Accounting Prepare financial statements to meet audit deadlines Reconstruct accounts from incomplete records Project and crisis management Contract Accountant Financial accounting Management accounting Budgeting Consolidation Managed Services Accounts receivable Accounts payable Shared services Fixed assets management As timely and accurate financial information is the most critical factor for any organisation, ensuring work continuity within the finance and accounting department is one of the top priorities for a CFO. Whilst companies may already have a team of dedicated accounting staff, there can never be a fool proof measure to counter staff attrition, let alone fully address increased manpower requirements arising from situations such as business expansions. With more than 100 experienced permanent finance and accounting professionals in our resource pool, our Contract Accounting Services allow businesses to enjoy hassle-free service delivery both in resource allocation and quality work commitment.

7 3 RECRUITMENT SERVICES Executive Placements Executive search Permanent placements Contract placements Employment Pass Services Employment pass Dependant s pass EntrePass Contract Outsourcing Customer service Office admin HR support With an ever-changing business landscape and organisations increasingly focusing on creating value for their employees, in-house involvement in routine and time-consuming activities, such as voluminous candidate screenings and employment pass applications, may not be ideal in the long run. s dedicated team of recruitment specialists gives you the assurance that your hiring needs and requirements are well taken care of. Our Recruitment Process Outsourcing model covers the full spectrum of recruitment activities from sourcing to on-boarding. Your Strategic Outsourcing Partner

8 For further information, please contact: Singapore Headquarters 8 Wilkie Road, #03-08, Wilkie Edge, Singapore T F Hotline info@accountstaff.com.sg Yang Li Lian (Ms), Director T yanglilian@accountstaff.com.sg Tan Sock Huan (Ms), Associate Director T tansockhuan@accountstaff.com.sg Hangzhou BPO Centre, China 318 Bai Shi Road, 1007 North Building, Zhejiang (Hangzhou) Human Resource Services Industry Park, Hangzhou City, Zhe Jiang Province , China T F info@accountstaff.com.cn Priscillia Lim (Ms), Manager T ext.108 priscillialim@accountstaff.com.sg Kuala Lumpur BPO Centre, Malaysia Suite 9.01 & 9.03A, Level 9 Menara IGB Mid Valley City, Lingkaran Syed Putra Kuala Lumpur, Malaysia T F info@accountstaff.com.sg Eric Woo, Senior Manager T ericwoo@accountstaff.com.sg 0915