How To Work For Bpo Connect

Transcription

1 BPO Connect Australia: Corporate Back Office Outsourcing

2 About BPO Connect BPO Connect consistently leads the business process outsourcing industry by demonstrating integrity and quality customer service. As an accredited outsourcing provider, our focus is outcome-based results to meet your corporate requirements and your financial and service obligations. We heavily invest in staff training and development so you don t have to. Our workforce completes rigorous training programs to uphold our ISO 9001 quality management certification. We also invest in IT infrastructure to ensure all financial and accounting data remains securely protected on our Australian servers. BPO Connect is 100% Australian owned and operated with more than 10 years of experience in accounting back office processing with support teams in Australia, Sri Lanka, Vietnam, India and China, carefully supervised by qualified Australian managers and directors. Professional Associates We hire bright accounting talent. Additionally, we complete onshore reviews for quality assurance standards. A number of staff also belong to professional accounting bodies in Australia and abroad. We provide transparency across process, systems and accounts and unlimited scalability to grow for the organisations we partner with. Join others who have partnered with us, such as:

3 Finance & Accounting Outsourcing We ll tailor the right back office solution, depending on your corporate needs. Payroll Generating new employees as required Keeping holiday and sick pay, superannuation, etc. up-to-date Entering timesheet information and data Processing payroll Reconciling PAYG Accounts Payable & Receivable Transaction processing including travel & expense processing Supplier statement reconciliations Help desk and query management Customer database management Processing collections and applying cash Customer statement reconciliations Financial Records & Management Reports Fixed assets management, intercompany accounting & treasury management Period close, account reconciliations and analysis Financial analysis and reporting Compliance Other Services Self-managed Super Fund (SMSF) compliance & audit Paraplanning services; SoA & portfolio administration Virtual CFO You choose the right outsourcing model for your organisation, whether it is: Unit-Based: Based on the number of transactions processed. FTE-Based: Based on inputs made by suppliers; namely, resource, time and materials. BOT-Based (Build, operate & transfer): Allows clients interested in potentially owning & operating their own outsourcing centre to undertake the process in stages.

4 Security & Quality Assurance With solid IT systems and a dedicated team of IT professionals, our tech capabilities are a key point of difference among outsourcing providers. We go to great lengths to ensure our clients data remains secure. Your data stays onshore in Australia for your security and peace of mind. Overseas offices access our Sydney server online, which we use to access your server. Overseas Offices Sydney Server Your Server Any data transferred by you goes to our Australian server. Melbourne & Canberra Servers Our servers sync with other Australian servers as backup. Our servers have SSL certificates, and we take security measure to protect the personal and business information we hold, including both physical and technology measures. We also have document retention policies and processes. In addition, we carry out three-tier process reviews (self-review, peer and manager) to ensure our deliverables are error-free. What can you achieve by partnering with us? Enhanced quality through standardised processes Improved controls through a single point of convergence for transactions Reduced opportunities for errors and a simpler compliance review Lower operational costs Increased customer satisfaction through focus on quality measures, key performance indicators and service level agreements

5 Valuable Resources With more than 1,000 staff worldwide, we are a diverse and global team with the capacity to rapidly scale. We realise human capital is our greatest asset, so we not only encourage staff to seize opportunities for growth, experience and knowledge; we provide staff the resources to do so. Attracting Talent Our employees go through a formal interview and vetting process. Newspaper adverts Employee referrals F&A Institute job banks Sourcing of CV s Screening process Assessing Interviewing Hiring decision Referee check Offer All new employees are required to sign non-disclosure and confidentiality agreements before starting work. Furthermore, all accounting associates must go through 8 weeks of induction training covering Australian accounting and taxation. Accounting associates must pass the assessment test administered at the end of training with a minimum score of 80% before they are assigned live client work. BPO Connect requires employees to complete weekly two-hour refresher and continuous training programs run by Australian experts to enhance the bookkeeping, accounting, taxation and SMSF knowledge of our team. Employees are actively encouraged to pursue professional qualifications as we provide tuition reimbursements on successfully clearing exams.

6 Locations BPO Connect has been a leading outsourcing provider in Asia Pacific for more than a decade. We have a strong global presence. Asia Pacific Australia China India Malaysia New Zealand Singapore Sri Lanka Americas Canada Latin America United States Europe United Kingdom Other EU Contact Melbourne Headquarters BPO Connect Pty Ltd Buildings 3 & Lorimer Street Port Melbourne, VIC 3207 Australia bpoconnect.com.au Disclaimer: The information contained herein has been prepared to assist prospective clients in making their own evaluation of the Company and does not purport to be all-inclusive or contain all the information a prospective client may desire. This brochure and information it contains are confidential and proprietary to BPO Connect Pty Ltd and shall not be reproduced or copied for any purpose.