Mobile OSS (OSS-RC 7, 10 and 11) Training Programs. Catalog of Course Descriptions

Transcription

1 Mobile OSS (OSS-RC 7, 10 and 11) Training Programs Catalog of Course Descriptions

2 Page 2 Catalog of Course Descriptions OSS-RC 10.3 OVERVIEW...6 OSS-RC R10.3 DELTA...9 OSS-RC R11.0 DELTA...12 OSS-RC 10.3 APPLICATIONS WORKSHOP...15 OSS-RC 10.3 APPLICATIONS FOR GSM...20 OSS-RC 10.3 APPLICATIONS FOR CORE AND GSM...24 OSS-RC 10.3 APPLICATIONS FOR CORE AND WCDMA/LTE...29 OSS-RC 10.3 APPLICATIONS FOR CORE...34 OSS-RC 10.3 APPLICATIONS FOR WCDMA/LTE...38 OSS-RC 10.3 SYSTEM ADMINISTRATION FOR GSM...42 OSS-RC 10.3 SYSTEM ADMINISTRATION FOR CORE...47 OSS-RC 10.3 SYSTEM ADMINISTRATION FOR WCDMA/LTE...52 OSS-RC 10.3 SYSTEM ADMINISTRATION FOR IMS...56 OSS-RC 10.3 CIF PLATFORM TROUBLESHOOTING...60 OSS-RC 10.3 OPERATIONS FOR TSS...63 OSS NAVIGATOR OPERATIONS OSS NAVIGATOR SYSTEM ADMINISTRATION Commercial in Confidence

3 Page 3 ERICSSON WCDMA SYSTEM OVERVIEW...74 ENIQ 2 OVERVIEW...77 ENIQ 11 STATISTICS, OVERVIEW...92 ENIQ 11 EVENTS, OPERATION...95 ENIQ 11 STATISTICS, OPERATION (CUSTOMER REPORTS) ENIQ 11 STATISTICS, REPORT MIGRATION WORKSHOP ENIQ 11, SYSTEM AND DATAFLOW ADMINISTRATION (EVENTS AND STATISTICS) OSS-RC OVERVIEW OSS-RC 10.0 COMMON APPLICATIONS FOR NETWORK MANAGEMENT OSS-RC 10.0 CORE NETWORK APPLICATIONS FOR NETWORK MANAGEMENT 120 OSS-RC 10.0 GSM RAN APPLICATIONS FOR NETWORK MANAGEMENT OSS-RC 10.0 WCDMA/LTE RAN APPLICATIONS FOR NETWORK MANAGEMENT 127 OSS-RC 10.0 CORE SYSTEM ADMINISTRATION OSS-RC 10.0 GSM SYSTEM ADMINISTRATION OSS-RC 10.0 WCDMA/LTE SYSTEM ADMINISTRATION OSS-RC 10.0 IMS SYSTEM ADMINISTRATION OSS-RC 10.0 CIF PLATFORM TROUBLESHOOTING MN-OSS TO OSS-RC 10 DELTA OSS-RC 10 TSS OPERATION Commercial in Confidence

4 Page 4 OSS-RC 10 TSS SYSTEM ADMINISTRATION OSS COMMON EXPLORER WORKSHOP OSS RC R7 DELTA IP NETWORKING ERICSSON WCDMA SYSTEM OVERVIEW GSM SYSTEM SURVEY AXE OPERATION & CONFIGURATION IS 2.0 OPERATION AND CONFIGURATION GSM NETWORK SURVEILLANCE Commercial in Confidence

5 Page 5 Introduction Ericsson has developed a comprehensive Training Programs service to satisfy the competence needs of our customers, from exploring new business opportunities to expertise required for operating a network. The Training Programs service is delineated into packages that have been developed to offer clearly defined, yet flexible training to target system and technology areas. Each package is divided into flows, to target specific functional areas within your organization for optimal benefits. Service delivery is supported using various delivery methods including: Icon Delivery Method Instructor Led Training (ILT) Seminar (SEM) Workshop (WS) Virtual Classroom Training (VCT) Web Based Learning/eLearning (WBL) Structured Knowledge Transfer (SKT) Delivery Enablers Remote Training Lab (RTL) Commercial in Confidence

6 OSS-RC 10.3 Overview Description LZU R1A Today operators manage extremely large networks, varying from Wireline, GSM, CORE to 3G and LTE networks. This could mean that up to 30,000 cells may need to be configured, troubleshooted and monitored. Do you know how operators manage their network elements? Ericsson s Operation Support System for Radio & Core (OSS-RC) is designed to manage, configure, monitor, troubleshoot and upgrade all the various networks available i.e: wireline Core, 2G, 3G and LTE. Participants attending the OSS Overview course will be given a basic introduction to the OSS-RC R10.3 system. They will learn how OSS-RC R10.3 is used for centralized Operation and Maintenance of mobile networks, the nodes specific to each network as well as service layer equipment. Participants are introduced to the Sub-Network Management Platform and learn how its components and applications provide comprehensive configuration, management and optimization applications. They also learn about the benefits associated with these applications. Learning objectives On completion of this course the participants will be able to: OSS-RC Introduction and Platform 1 Explain on overview level the OSS-RC Network Management system. 1.1 Explain why network management is necessary, and outline the role of OSS-RC as a network management system 1.2 Describe the overall functionality offered by OSS-RC 1.3 Identify the OSS-RC components 1.4 Describe the OSS Network Explorer and the Active Library Explorer (ALEX) 1.5 Describe how to add NE s to be managed by OSS through the use of ARNE 1.6 Explain the purpose and functionality of the Common Integration Framework (CIF) 1.7 Describe in brief the client server architecture 1.8 Compare the two high availability solutions for OSS-RC OSS-RC Common Components 2 Outline the functionality of the common components 2.1 Explain the Fault Management (FM) applications 2.2 Describe the AXE management tools in OSS-RC R Explain the Software Management Organizer application 2.4 Introduce the Job Manager and scripting 2.5 Explain the Performance Management setup in OSS-RC R10 including Network Statistics, Event Based Applications and Radio Network Optimization 6

7 Core Network Management 3 Discuss the various tools within the OSS for management of the core network 3.1 Understand the configuration managers for the Core network; MMCM, GCM and IMSCM 3.2 Review the optional Core Network Management Applications such as NAM, IM, MFI and CNSM GSM and Wireline Network Management 4 Discuss the various tools within the OSS for management of the GSM network 4.1 Describe the following GSM RAN configuration applications; Cellular Network Administration, Cellular Network Administration Interface, Base Station management and Performance Management Traffic Recording 4.2 Describe the IP support applications for the GSM RAN 4.3 Discuss the support for Wireline that has been introduced to OSS-RC R10 WCDMA/LTE Network Management 5 Discuss the various tools within the OSS for management of the WCDMA/LTE network 5.1 Describe the functionality of the Common Explorer in OSS-RC 5.2 Identify and describe the various configuration applications in the Common Explorer 5.3 Describe the functionality of all the diagnostic tools in the Common Explorer Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, Service Technicians, System Engineers, and System Administrators or anyone who works with OSS and needs a high level overview of the product. Even those who do not work directly with OSS-RC will find this course beneficial as it will give a high level overview of how it fits in with other products like network elements and network management systems in a telecoms network. This audience is anyone new to OSS-RC who requires an overview of the OSS-RC product. Prerequisites As this is an overview that is aimed at people working in both technical and non technical roles there are no course prerequisites. The only prerequisite is that students are familiar with a telecoms network or any technology. Commercial in Confidence

8 Duration and class size The length of the course is 1 day and the maximum number of participants is 16 Learning situation This course is based on theoretical instructor-led lessons given in a classroom or virtual classroom environment with remote access to equipment and tools for demonstration purposes, where possible. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 OSS-RC Introduction and Platform 1 hour OSS-RC Common Components Core Network Management GSM and Wireline Network Management WCDMA/LTE Network Management 2 hours 1 hour 1 hour 1 hour Commercial in Confidence

9 OSS-RC R10.3 Delta Description LZU R4A OSS RC 10 has evolved and improved in many ways since OSS RC R7. There are both functional and characteristic improvements in the areas of network evolution, network quality and optimization, operational efficiency, system and platform. These improvements encompass new features, functionality and broader network support. OSS-RC 10 extends the support of OSS-RC to include major new functionality for the management of Ericsson's Long Term Evolution (LTE) & System Architecture Evolution (SAE) systems and also adds support for Ericsson's Wireline product range replacing MN- OSS for future applications. All new node support will be covered along with any new features that have been introduced since R7, particularly in the areas of WCDMA and Core. All platform changes that impact the functionality of OSS will be covered as well as any changes or improvements to the functionality. Any applications/components that have been phased out or is now offered by another application will also be covered in this course. The evolution of OSS-RC from revision 7 to 10.3 is covered in this training. However, any major changes with large impact that were introduced in the later releases of R6 will also be covered (ie:cex and LDAP).For those who have previously participated in OSS-RC training programs for version OSS-RC 6.x or OSS-RC 7.x it will not be necessary to attend this training. Learning objectives On completion of this chapter the participants will be able to: 1 Outline the changes to the OSS-RC 10.3 platform 1.1 Identify the NE support for OSS-RC RC Provide an overview of the upgrade history 1.3 Review the replacement of NIS with LDAP 1.4 Discuss the new System Monitoring Tool, SunMC and System Monitoring Agent Support Tool 1.5 Discuss the advantages of the introduction of Upgrade Independence 1.6 List the miscellaneous enhancements to the OSS 2 Outline the impact of OSS-RC 10.3 on Common components 2.1 Review miscellaneous changes across common applications 9

10 2.2 Identify enhancements made to SMO component 2.3 Discuss the new feature Software Management expert 2.4 Relate to new support and functionality added to Fault Management 2.5 Understand improvements made to Performance Management 3 Identify the improvement to the GSM RAN Management Applications 3.1 Recognize the impact of the support for the IP Infrastructure 3.2 Discuss the support for Wireline within OSS 4 Understand the increased impact of the support for LTE to WCDMA Configuration Management in OSS 4.1 Discuss Long Term Evolution and its integration to OSS 4.2 Recognize the new WCDMA-LTE Common Explorer 4.3 Discuss the changes to the Trivial Export and Import tool 4.4 Describe the new features BSIM, ANR and Geo Observability 5 Describe the enhancements within OSS-RC 10.3 for Core Network Management 5.1 Give examples of the improvement in the Circuit Switch management applications. 5.2 Give examples of the improvements in the Packet Switch management applications 6 Understand the changes to the Infrastructure and Upgrade in OSS-RC Review the basic Infrastructure for OSS RC Identify the miscellaneous changes affecting the Backup Solution and the High Availability Solutions 6.3 Understand the available upgrade paths and procedures Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, Service Technicians and System Engineers. This audience will be responsible for the management of the network using OSS applications. Prerequisites The participants should be familiar with OSS R6. Either experience of using the OSS or prior attendance of one of the following courses is sufficient: OSS-RC R6 Onsite Introduction Workshop LZU OSS-RC R10.0 Common Applications for Network Management LZU OSS-RC R10 Overview LZU Commercial in Confidence

11 Duration and class size The length of the course is 1 day and the maximum number of participants is 16. Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. There are no exercises for this course however, if demonstrations of the OSS required this will have to be requested and arranged as early as possible prior to the course delivery. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. (This paragraph is mandatory). Day Topics in the course Estimated time 1 Platform 0.5 hour 1 Common 1 hour 1 GSM Management 1 hour 1 Core Management 1 hour 1 WCDMA LTE management 2 hour 1 Infrastructure 0.5 hour Commercial in Confidence

12 OSS-RC R11.0 Delta LZU R1A Description OSS RC 11 has evolved and improved in many ways since OSS RC R6. There are both functional and characteristic improvements in the areas of network evolution, network quality and optimization, operational efficiency, system and platform. These improvements encompass new features, functionality and broader network support. All new node support will be covered along with any new features that have been introduced since R6, particularly in the areas of WCDMA and Core (LTE, GSM and wireline info is omitted, based on Nätbolagets network consisting of Ericsson RNC, RBS, MGW and SGSN) All platform changes that impact the functionality of OSS will be covered as well as any changes or improvements to the functionality. Any applications/components that have been phased out or is now offered by another application will also be covered in this course. The evolution of OSS-RC from revision 6.3 to 11.0 is covered in this training. However, any major changes with large impact that were introduced in the later releases of R6 will also be covered (ie:cex and LDAP).For those who have previously participated in OSS-RC training programs for version OSS-RC 6.x or OSS-RC 7.x it will not be necessary to attend this training. Learning objectives On completion of this chapter the participants will be able to: 1 Outline the changes to the OSS-RC 11.0 platform 1.1 Identify the NE support for OSS-RC RC Provide an overview of the upgrade history 1.3 Review the replacement of NIS with LDAP 1.4 Discuss the new System Monitoring Tool, SunMC 1.5 List the miscellaneous enhancements to the OSS 2 Outline the impact of OSS-RC 11.0 on Common components 2.1 Review miscellaneous changes across common applications 2.2 Identify enhancements made to SMO component 2.3 Relate to new support and functionality added to Fault Management 2.4 Understand improvements made to Performance Management 3 Identify the improvement to the GSM RAN Management Applications 3.1 Recognize the impact of the support for the IP Infrastructure 3.2 Identify the new feature FFAX - Both Links Recording 3.3 Discuss the support for Wireline within OSS 12

13 4 Understand the increased impact of the support for WCDMA Configuration Management in OSS 4.1 Recognize the new WCDMA-LTE Common Explorer 4.2 Describe the new Add RBS wizard functionalities 4.3 Recognise the enhancements to EBS-W 4.4 Describe the new features BSIM, WCC and SMX 4.5 Discuss the new RNO recording GEO-W 5 Describe the enhancements within OSS-RC 11.0 for Core Network Management 5.1 Give examples of the improvement in the Circuit Switch management applications. 5.2 Give examples of the improvements in the Packet Switch management applications 6 Understand the changes to the Infrastructure and Upgrade in OSS-RC Review the basic Infrastructure for OSS RC Identify the miscellaneous changes affecting the Backup Solution and the High Availability Solutions 6.3 Understand the available upgrade paths and procedures 6.4 Discuss the concept of Upgrade Independence Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, Service Technicians and System Engineers. This audience will be responsible for the management of the network using OSS applications. Commercial in Confidence

14 Prerequisites The participants should be familiar with OSS R6 (up to version 6.2 will suffice). Either experience of using the OSS or prior attendance of one of the following courses is sufficient: OSS-RC R6 Onsite Introduction Workshop LZU OSS-RC R10.3 Applications for Core LZU OSS-RC R10.3 Overview LZU Duration and class size The length of the course is 1 day and the maximum number of participants is 16. Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. There are no exercises for this course however, if demonstrations of the OSS required this will have to be requested at least 2 weeks prior to course delivery and cannot be guaranteed. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. (This paragraph is mandatory). Day Topics in the course Estimated time 1 Platform 1 hour 1 Common 1 hour 1 Core Management 0.5 hour 1 WCDMA LTE management 2 hour 1 Infrastructure 0.5 hour 1 Questions hour Commercial in Confidence

15 OSS-RC 10.3 Applications Workshop LZU R1A Description Do you find network management a high-pressure and challenging activity? On a daily basis must you respond to demands for information on the status of the network, network trends and optimization? This OSS-RC 10.3 Applications Workshop will give you an introduction to the applications available in OSS-RC for the management of Core, GSM, WCDMA, LTE and IMS networks. This course gives an introduction to the various Core Network applications available in OSS- RC 10.3 for the Packet and Circuit Switched domains, covering the core nodes for GSM, WCDMA, SAE and IMS. An introduction is also given to all GSM applications for management of Ericsson BSS. The full suite of tools for managing an Ericsson WRAN/LTE network is also covered in this training. Along with identifying the OSS applications and tools for management of specific technologies there are also a number of common applications that will be described in this training, such as those used for fault and performance management. The course approaches network management proactively, introducing the OSS-RC applications that are used for the following key aspects of network management: Finding the current status of the network, and troubleshooting the network in the event of errors. Identifying trends in the network, prediciting problems and optimising the network as a result. Regular maintanance tasks to keep the network running smoothly at all times. After the course, the participants should have a basic understanding of how to use all the common OSS-RC applications and of how to proceed using the application themselves. Note: While this course covers all technologies and their management using OSS-RC, some participants may only require knowledge of just one or two technologies, in which case one of the following courses may be more suitable: OSS-RC 10.3 Applications for Core and GSM (LZU ) OSS-RC 10.3 Applications for Core and WCDMA/LTE (LZU ) OSS-RC 10.3 Applications for GSM (LZU ) OSS-RC 10.3 Applications for Core (LZU ) OSS-RC 10.3 Applications for WCDMA/LTE (LZU ) 15

16 Learning objectives OSS-RC Introduction 1 Explain on overview level the OSS-RC Network Management system. 1.1 Explain why network management is necessary, and outline the role of OSS-RC as a network management system 1.2 Describe the overall functionality offered by OSS-RC 1.3 Identify the OSS-RC components 1.4 Describe the OSS Network Explorer and the Active Library Explorer (ALEX) 1.5 Describe how to add NE s to be managed by OSS through the use of ARNE 1.6 Explain the purpose and functionality of the Common Integration Framework (CIF) 1.7 Describe in brief the client server architecture 1.8 Compare the two high availability solutions for OSS-RC OSS-RC Fault Management 2 Describe and use the Fault Management applications in OSS-RC 2.1 Explain the purpose of Fault Management (FM) and outline its benefits 2.2 Describe the architecture of the FM System 2.3 Discuss the alarm flow 2.4 Identify the various FM applications available OSS-RC AXE Handling 3 Describe the AXE management tools within OSS-RC 3.1 Describe the MML command structure 3.2 Explain the CHA and WinFIOL tools available in OSS-RC for MML communication with AXE network elements. 3.3 Explore the functionality of the AXE Element Management tools (EMT) 3.4 Describe the Operations Support Procedure (OPS) tool and explore the OPS Scripting language for script development for AXE network elements. OSS-RC Software/Hardware Management 4 Explain the Software Management Organizer application 4.1 Explain the importance of Software Management Organizer (SMO) in OSS RC for regular maintenance of Network Elements. 4.2 Describe the functionality of SMO. Commercial in Confidence

17 OSS-RC Job Manager 5 Explore the functionality of the Job Manager applications. 5.1 Discuss the Job Structure and differentiate between the various components of a job such as tasks and activities. 5.2 Explore the options available from the Job Editor, Task Editor and Job Supervisor GUIs OSS-RC Network Statistics 6 Explain the Performance Management setup within OSS-RC 6.1 Describe the Network Statistics (NWS) Performance management solution 6.2 Discuss the Statistical Measurement Initiation & Administration (SMIA), Measurement 6.3 Initiation & Administration (MIA), Performance Data Mediation (PDM) and Performance Management Subsystem (PMS) tools. 6.4 Describe the data mediation tools (Statistical Gateway - SGw) and storage methods (Statistical Data Mart - SDM) used in the NWS System. 6.5 Describe the Ericsson Network IQ (ENIQ) performance management solution Event Based Applications 7 Explain the Event Based Applications setup within OSS-RC 7.1 Describe the optional features of the Event Based Applications for Core, WRAN and GSM RAN 7.2 Describe Real Time Performance Monitoring and R-PMO 7.3 Explain the need for and concepts of; EBS-G, EBS-W, EBS-S, EDRO, FFAX, FFAX- BLR and RTTM Radio Network Optimization 8 Explain the Radio Network Optimization Application and its recordings 8.1 Describe the various optimization applications within RNO 8.2 Indicate how to record results and generate reports using the RNO application Core Network Management 9 Discuss the various tools within the OSS for management of the core network 9.1 Describe the key functions of the Circuit Switched management applications 9.2 Describe the key functions of the Packet Switched management applications 9.3 Discuss the Core Network Status Monitor 9.4 Recognise the IMS Configuration Manager GSM Network Management Commercial in Confidence

18 10 Discuss the various tools within the OSS for management of the GSM network 10.1 Describe the following GSM RAN configuration applications; Cellular Network Administration, Cellular Network Administration Interface, Base Station management and Performance Management Traffic Recording 10.2 Describe the IP support applications for the GSM RAN WCDMA/LTE Network Management 11 Discuss the various tools within the OSS for management of the WCDMA/LTE network 11.1 Describe the functionality of the Common Explorer in OSS-RC 11.2 Identify and describe the various configuration applications in the Common Explorer 11.3 Describe the functionality of all the diagnostic tools in the Common Explorer Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Engineers, and Service Engineers. This audience is anyone working with OSS-RC who requires an introduction regarding how to use OSS-RC for network management purposes, within the work area. Prerequisites Successful completion of the following courses are recommended: Ericsson WCDMA System Overview (LZU ) or GSM System Survey (LZU ) or LTE/SAE System Overview (LZU ) or LTE/SAE System Overview, WBL (LZU ) or GPRS System Survey (LZU108876) or EPC System Survey (LZU ) or Commercial in Confidence

19 The participants should be familiar with the Core network or GSM network or WCDMA network or the LTE network Duration and class size The length of the course is 5 days and the maximum number of participants is 8. Learning situation This is a workshop based on interactive training sessions in a classroom environment. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 OSS-RC Introduction 3 hours Fault Management 3 hours 2 AXE handling in OSS-RC 3 hours Software/Hardware Management 1 hours Job Manager 2 hours 3 Network Statistics & ENIQ 3 hours Event Based Applications 1.5 hours Radio Network Optimization 1.5 hours 4 Core Network Applications 4 hours GSM Applications 4 hours 5 WCDMA/LTE Applications 4 hours Commercial in Confidence

20 OSS-RC 10.3 Applications for GSM Description LZU R1A Do you find network management a high-pressure and challenging activity? On a daily basis must you respond to demands for information on the status of the network, network trends and optimization? This OSS-RC 10.3 Applications for GSM course will give you an introduction to the applications available in OSS-RC for the management of GSM networks. This course gives an introduction to the various GSM applications for management of Ericsson BSS. Along with identifying the OSS applications and tools for management of specific GSM nodes there are also a number of common applications that will be described in this training, such as those used for fault and performance management. The course approaches network management proactively, introducing the OSS-RC applications that are used for the following key aspects of network management: Finding the current status of the network, and troubleshooting the network in the event of errors. Identifying trends in the network, prediciting problems and optimising the network as a result. Regular maintanance tasks to keep the network running smoothly at all times. After the course, the participants should have a basic understanding of how to use all the common OSS-RC applications and of how to proceed using the application themselves. Note: This course covers the management of just GSM networks using OSS-RC but some participants may require knowledge of other technologies, in which case one of the following courses may be more suitable: OSS-RC 10.3 Applications Workshop (LZU ) All technologies OSS-RC 10.3 Applications for Core and GSM (LZU ) OSS-RC 10.3 Applications for Core and WCDMA/LTE (LZU ) OSS-RC 10.3 Applications for Core (LZU ) OSS-RC 10.3 Applications for WCDMA/LTE (LZU ) Learning objectives OSS-RC Introduction 20

21 1 Explain on overview level the OSS-RC Network Management system. 1.1 Explain why network management is necessary, and outline the role of OSS-RC as a network management system 1.2 Describe the overall functionality offered by OSS-RC 1.3 Identify the OSS-RC components 1.4 Describe the OSS Network Explorer and the Active Library Explorer (ALEX) 1.5 Describe how to add NE s to be managed by OSS through the use of ARNE 1.6 Explain the purpose and functionality of the Common Integration Framework (CIF) 1.7 Describe in brief the client server architecture 1.8 Compare the two high availability solutions for OSS-RC OSS-RC Fault Management 2 Describe and use the Fault Management applications in OSS-RC 2.1 Explain the purpose of Fault Management (FM) and outline its benefits 2.2 Describe the architecture of the FM System 2.3 Discuss the alarm flow 2.4 Identify the various FM applications available OSS-RC AXE Handling 3 Describe the AXE management tools within OSS-RC 3.1 Describe the MML command structure 3.2 Explain the CHA and WinFIOL tools available in OSS-RC for MML communication with AXE network elements. 3.3 Explore the functionality of the AXE Element Management tools (EMT) 3.4 Describe the Operations Support Procedure (OPS) tool and explore the OPS Scripting language for script development for AXE network elements. OSS-RC Software/Hardware Management 4 Explain the Software Management Organizer application 4.1 Explain the importance of Software Management Organizer (SMO) in OSS RC for regular maintenance of Network Elements. 4.2 Describe the functionality of SMO. OSS-RC Job Manager 5 Explore the functionality of the Job Manager applications. 5.1 Discuss the Job Structure and differentiate between the various components of a job such as tasks and activities. 5.2 Explore the options available from the Job Editor, Task Editor and Job Supervisor GUIs Commercial in Confidence

22 OSS-RC Network Statistics 6 Explain the Performance Management setup within OSS-RC 6.1 Describe the Network Statistics (NWS) Performance management solution 6.2 Discuss the Statistical Measurement Initiation & Administration (SMIA), Measurement 6.4 Describe the data mediation tools (Statistical Gateway - SGw) and storage methods (Statistical Data Mart - SDM) used in the NWS System. 6.5 Describe the Ericsson Network IQ (ENIQ) performance management solution Event Based Applications 7 Explain the Event Based Applications setup within OSS-RC 7.1 Describe the optional features of the Event Based Applications for GSM RAN 7.2 Describe Real Time Performance Monitoring and R-PMO 7.3 Explain the need for and concepts of; EBS-G, FFAX, FFAX-BLR and RTTM Radio Network Optimization 8 Explain the Radio Network Optimization Application and its recordings 8.1 Describe the various optimization applications within RNO 8.2 Indicate how to record results and generate reports using the RNO application GSM Network Management 9 Discuss the various tools within the OSS for management of the GSM network 9.1 Describe the following GSM RAN configuration applications; Cellular Network Administration, Cellular Network Administration Interface, Base Station management and Performance Management Traffic Recording 9.2 Describe the IP support applications for the GSM RAN Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Engineers, and Service Engineers. This audience is anyone working with OSS-RC who requires an introduction regarding how to use OSS-RC for network management purposes, within the work area. Prerequisites Commercial in Confidence

23 Successful completion of the following courses are recommended: GSM System Survey (LZU ) or The participants should be familiar with the GSM network Duration and class size The length of the course is 4 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons, demonstrations and hands-on exercises. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 OSS-RC Introduction 3 hours Fault Management 3 hours 2 AXE handling in OSS-RC 3 hours Software/Hardware Management 1 hours Job Manager 2 hours 3 Network Statistics & ENIQ 3 hours Event Based Applications 2 hours 3/4 Radio Network Optimization 2 hours 4 GSM Applications 5 hours Commercial in Confidence

24 OSS-RC 10.3 Applications for Core and GSM Description LZU R1A Do you find network management a high-pressure and challenging activity? On a daily basis must you respond to demands for information on the status of the network, network trends and optimization? This OSS-RC 10.3 Applications for Core and GSM course will give you an introduction to the applications available in OSS-RC for the management of Core, GSM and IMS networks. This course gives an introduction to the various Core Network applications available in OSS- RC 10.3 for the Packet and Circuit Switched domains, covering the core nodes for GSM, WCDMA, SAE and IMS. An introduction is also given to all GSM applications for management of Ericsson BSS. Along with identifying the OSS applications and tools for management of specific technologies there are also a number of common applications that will be described in this training, such as those used for fault and performance management. The course approaches network management proactively, introducing the OSS-RC applications that are used for the following key aspects of network management: Finding the current status of the network, and troubleshooting the network in the event of errors. Identifying trends in the network, prediciting problems and optimising the network as a result. Regular maintanance tasks to keep the network running smoothly at all times. After the course, the participants should have a basic understanding of how to use all the common OSS-RC applications and of how to proceed using the application themselves. Note: This course covers the management of GSM and Core networks using OSS-RC but some participants may only require knowledge of just one technologies or WCDMA/LTE, in which case one of the following courses may be more suitable: OSS-RC 10.3 Applications for Network Management (LZU ) All technologies OSS-RC 10.3 Applications for Core and WCDMA/LTE (LZU ) OSS-RC 10.3 Applications for GSM (LZU ) OSS-RC 10.3 Applications for Core (LZU ) OSS-RC 10.3 Applications for WCDMA/LTE (LZU ) Learning objectives 24

25 OSS-RC Introduction 1 Explain on overview level the OSS-RC Network Management system. 1.1 Explain why network management is necessary, and outline the role of OSS-RC as a network management system 1.2 Describe the overall functionality offered by OSS-RC 1.3 Identify the OSS-RC components 1.4 Describe the OSS Network Explorer and the Active Library Explorer (ALEX) 1.5 Describe how to add NE s to be managed by OSS through the use of ARNE 1.6 Explain the purpose and functionality of the Common Integration Framework (CIF) 1.7 Describe in brief the client server architecture 1.8 Compare the two high availability solutions for OSS-RC OSS-RC Fault Management 2 Describe and use the Fault Management applications in OSS-RC 2.1 Explain the purpose of Fault Management (FM) and outline its benefits 2.2 Describe the architecture of the FM System 2.3 Discuss the alarm flow 2.4 Identify the various FM applications available OSS-RC AXE Handling 3 Describe the AXE management tools within OSS-RC 3.1 Describe the MML command structure 3.2 Explain the CHA and WinFIOL tools available in OSS-RC for MML communication with AXE network elements. 3.3 Explore the functionality of the AXE Element Management tools (EMT) 3.4 Describe the Operations Support Procedure (OPS) tool and explore the OPS Scripting language for script development for AXE network elements. OSS-RC Software/Hardware Management 4 Explain the Software Management Organizer application 4.1 Explain the importance of Software Management Organizer (SMO) in OSS RC for regular maintenance of Network Elements. 4.2 Describe the functionality of SMO. OSS-RC Job Manager 5 Explore the functionality of the Job Manager applications. 5.1 Discuss the Job Structure and differentiate between the various components of a job such as tasks and activities. 5.2 Explore the options available from the Job Editor, Task Editor and Job Supervisor GUIs Commercial in Confidence

26 OSS-RC Network Statistics 6 Explain the Performance Management setup within OSS-RC 6.1 Describe the Network Statistics (NWS) Performance management solution 6.2 Discuss the Statistical Measurement Initiation & Administration (SMIA), Measurement 6.3 Initiation & Administration (MIA) and Performance Data Mediation (PDM) 6.4 Describe the data mediation tools (Statistical Gateway - SGw) and storage methods (Statistical Data Mart - SDM) used in the NWS System. 6.5 Describe the Ericsson Network IQ (ENIQ) performance management solution Event Based Applications 7 Explain the Event Based Applications setup within OSS-RC 7.1 Describe the optional features of the Event Based Applications for Core and GSM RAN 7.2 Describe Real Time Performance Monitoring and R-PMO 7.3 Explain the need for and concepts of; EBS-G, EBS-S, FFAX, FFAX-BLR and RTTM Radio Network Optimization 8 Explain the Radio Network Optimization Application and its recordings 8.1 Describe the various optimization applications within RNO 8.2 Indicate how to record results and generate reports using the RNO application Core Network Management 9 Discuss the various tools within the OSS for management of the core network 9.1 Describe the key functions of the Circuit Switched management applications 9.2 Describe the key functions of the Packet Switched management applications 9.3 Discuss the Core Network Status Monitor 9.4 Recognise the IMS Configuration Manager GSM Network Management 10 Discuss the various tools within the OSS for management of the GSM network 10.1 Describe the following GSM RAN configuration applications; Cellular Network Administration, Cellular Network Administration Interface, Base Station management and Performance Management Traffic Recording 10.2 Describe the IP support applications for the GSM RAN Commercial in Confidence

27 Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Engineers, and Service Engineers. This audience is anyone working with OSS-RC who requires an introduction regarding how to use OSS-RC for network management purposes, within the work area. Prerequisites Successful completion of the following courses are recommended: GSM System Survey (LZU ) or GPRS System Survey (LZU108876) or The participants should be familiar with the Core network or GSM network Duration and class size The length of the course is 4 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons, demonstrations and hands-on exercises. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 OSS-RC Introduction 3 hours Fault Management 3 hours 2 AXE handling in OSS-RC 3 hours Software/Hardware Management 1 hour Job Manager 2 hours 3 Network Statistics & ENIQ 1.5 hours Event Based Applications 1 hour Radio Network Optimization 1.5 hours 3/4 Core Network Applications 4 hours 4 GSM Applications 4 hours Commercial in Confidence

28 Commercial in Confidence

29 OSS-RC 10.3 Applications for Core and WCDMA/LTE Description LZU R1A Do you find network management a high-pressure and challenging activity? On a daily basis must you respond to demands for information on the status of the network, network trends and optimization? This OSS-RC 10.3 Applications for Core and WCDMA/LTE course will give you an introduction to the applications available in OSS-RC for the management of Core, WCDMA and LTE networks. This course gives an introduction to the various Core Network applications available in OSS- RC 10.3 for the Packet and Circuit Switched domains, covering the core nodes for WCDMA, SAE and IMS. The full suite of tools for managing an Ericsson WRAN/LTE network is also covered in this training. Along with identifying the OSS applications and tools for management of specific technologies there are also a number of common applications that will be described in this training, such as those used for fault and performance management. The course approaches network management proactively, introducing the OSS-RC applications that are used for the following key aspects of network management: Finding the current status of the network, and troubleshooting the network in the event of errors. Identifying trends in the network, prediciting problems and optimising the network as a result. Regular maintanance tasks to keep the network running smoothly at all times. After the course, the participants should have a basic understanding of how to use all the common OSS-RC applications and of how to proceed using the application themselves. Note: This course covers the management of Core and WCDMA/LTE networks using OSS- RC but some participants may only require knowledge of just one technology or GSM, in which case one of the following courses may be more suitable: OSS-RC 10.3 Applications Workshop (LZU ) All technologies OSS-RC 10.3 Applications for Core and GSM (LZU ) OSS-RC 10.3 Applications for GSM (LZU ) OSS-RC 10.3 Applications for Core (LZU ) OSS-RC 10.3 Applications for WCDMA/LTE (LZU ) 29

30 Learning objectives OSS-RC Introduction 1 Explain on overview level the OSS-RC Network Management system. 1.1 Explain why network management is necessary, and outline the role of OSS-RC as a network management system 1.2 Describe the overall functionality offered by OSS-RC 1.3 Identify the OSS-RC components 1.4 Describe the OSS Network Explorer and the Active Library Explorer (ALEX) 1.5 Describe how to add NE s to be managed by OSS through the use of ARNE 1.6 Explain the purpose and functionality of the Common Integration Framework (CIF) 1.7 Describe in brief the client server architecture 1.8 Compare the two high availability solutions for OSS-RC OSS-RC Fault Management 2 Describe and use the Fault Management applications in OSS-RC 2.1 Explain the purpose of Fault Management (FM) and outline its benefits 2.2 Describe the architecture of the FM System 2.3 Discuss the alarm flow 2.4 Identify the various FM applications available OSS-RC AXE Handling 3 Describe the AXE management tools within OSS-RC 3.1 Describe the MML command structure 3.2 Explain the CHA and WinFIOL tools available in OSS-RC for MML communication with AXE network elements. 3.3 Explore the functionality of the AXE Element Management tools (EMT) 3.4 Describe the Operations Support Procedure (OPS) tool and explore the OPS Scripting language for script development for AXE network elements. OSS-RC Software/Hardware Management 4 Explain the Software Management Organizer application 4.1 Explain the importance of Software Management Organizer (SMO) in OSS RC for regular maintenance of Network Elements. 4.2 Describe the functionality of SMO. OSS-RC Job Manager Commercial in Confidence

31 5 Explore the functionality of the Job Manager applications. 5.1 Discuss the Job Structure and differentiate between the various components of a job such as tasks and activities. 5.2 Explore the options available from the Job Editor, Task Editor and Job Supervisor GUIs OSS-RC Network Statistics 6 Explain the Performance Management setup within OSS-RC 6.1 Describe the Network Statistics (NWS) Performance management solution 6.2 Discuss the Statistical Measurement Initiation & Administration (SMIA), Measurement 6.3 Initiation & Administration (MIA), Performance Data Mediation (PDM) and Performance Management Subsystem (PMS) tools. 6.4 Describe the data mediation tools (Statistical Gateway - SGw) and storage methods (Statistical Data Mart - SDM) used in the NWS System. 6.5 Describe the Ericsson Network IQ (ENIQ) performance management solution Event Based Applications 7 Explain the Event Based Applications setup within OSS-RC 7.1 Describe the optional features of the Event Based Applications for Core and WRAN 7.2 Explain the need for and concepts of; EBS-W, EBS-S and EDRO Radio Network Optimization 8 Explain the Radio Network Optimization Application and its recordings 8.1 Describe the various optimization applications within RNO 8.2 Indicate how to record results and generate reports using the RNO application Core Network Management 9 Discuss the various tools within the OSS for management of the core network 9.1 Describe the key functions of the Circuit Switched management applications 9.2 Describe the key functions of the Packet Switched management applications 9.3 Discuss the Core Network Status Monitor 9.4 Recognise the IMS Configuration Manager WCDMA/LTE Network Management 10 Discuss the various tools within the OSS for management of the WCDMA/LTE network 10.1 Describe the functionality of the Common Explorer in OSS-RC 10.2 Identify and describe the various configuration applications in the Common Explorer Commercial in Confidence

32 10.3 Describe the functionality of all the diagnostic tools in the Common Explorer Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Engineers, and Service Engineers. This audience is anyone working with OSS-RC who requires an introduction regarding how to use OSS-RC for network management purposes, within the work area. Prerequisites Successful completion of the following courses are recommended: Ericsson WCDMA System Overview (LZU ) or LTE/SAE System Overview (LZU ) or LTE/SAE System Overview, WBL (LZU ) or GPRS System Survey (LZU108876) or EPC System Survey (LZU ) or The participants should be familiar with the Core network or WCDMA network or the LTE network Duration and class size The length of the course is 4 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons, demonstrations and hands-on exercises. Commercial in Confidence

33 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 OSS-RC Introduction 3 hours Fault Management 3 hours 2 AXE handling in OSS-RC 3 hours Software/Hardware Management 1 hours Job Manager 2 hours 3 Network Statistics & ENIQ 2 hours Event Based Applications 1 hour Radio Network Optimization 1 hour 3/4 Core Network Applications 4 hours 4 WCDMA/LTE Applications 4 hours Commercial in Confidence

34 OSS-RC 10.3 Applications for Core Description LZU R1A Do you find network management a high-pressure and challenging activity? On a daily basis must you respond to demands for information on the status of the network, network trends and optimization? This OSS-RC 10.3 Applications for Core course will give you an introduction to the applications available in OSS-RC for the management of Core and IMS networks. This course gives an introduction to the various Core Network applications available in OSS- RC 10.3 for the Packet and Circuit Switched domains, covering the core nodes for GSM, WCDMA, SAE and IMS. Along with identifying the OSS applications and tools for the management of the core network there are also a number of common applications that will be described in this training, such as those used for fault and performance management. The course approaches network management proactively, introducing the OSS-RC applications that are used for the following key aspects of network management: Finding the current status of the network, and troubleshooting the network in the event of errors. Identifying trends in the network, prediciting problems and optimising the network as a result. Regular maintanance tasks to keep the network running smoothly at all times. After the course, the participants should have a basic understanding of how to use all the common OSS-RC applications and of how to proceed using the application themselves. Note: This course covers the management of Core networks using OSS-RC but some participants may only require knowledge of other technologies in which case one of the following courses may be more suitable: OSS-RC 10.3 Applications Workshop (LZU ) All technologies OSS-RC 10.3 Applications for Core and WCDMA/LTE (LZU ) OSS-RC 10.3 Applications for Core and GSM (LZU ) OSS-RC 10.3 Applications for GSM (LZU ) OSS-RC 10.3 Applications for WCDMA/LTE (LZU ) Learning objectives OSS-RC Introduction 34

35 1 Explain on overview level the OSS-RC Network Management system. 1.1 Explain why network management is necessary, and outline the role of OSS-RC as a network management system 1.2 Describe the overall functionality offered by OSS-RC 1.3 Identify the OSS-RC components 1.4 Describe the OSS Network Explorer and the Active Library Explorer (ALEX) 1.5 Describe how to add NE s to be managed by OSS through the use of ARNE 1.6 Explain the purpose and functionality of the Common Integration Framework (CIF) 1.7 Describe in brief the client server architecture 1.8 Compare the two high availability solutions for OSS-RC OSS-RC Fault Management 2 Describe and use the Fault Management applications in OSS-RC 2.1 Explain the purpose of Fault Management (FM) and outline its benefits 2.2 Describe the architecture of the FM System 2.3 Discuss the alarm flow 2.4 Identify the various FM applications available OSS-RC AXE Handling 3 Describe the AXE management tools within OSS-RC 3.1 Describe the MML command structure 3.2 Explain the CHA and WinFIOL tools available in OSS-RC for MML communication with AXE network elements. 3.3 Explore the functionality of the AXE Element Management tools (EMT) 3.4 Describe the Operations Support Procedure (OPS) tool and explore the OPS Scripting language for script development for AXE network elements. OSS-RC Software/Hardware Management 4 Explain the Software Management Organizer application 4.1 Explain the importance of Software Management Organizer (SMO) in OSS RC for regular maintenance of Network Elements. 4.2 Describe the functionality of SMO. OSS-RC Job Manager 5 Explore the functionality of the Job Manager applications. 5.1 Discuss the Job Structure and differentiate between the various components of a job such as tasks and activities. 5.2 Explore the options available from the Job Editor, Task Editor and Job Supervisor GUIs Commercial in Confidence

36 OSS-RC Network Statistics 6 Explain the Performance Management setup within OSS-RC 6.1 Describe the Network Statistics (NWS) Performance management solution 6.2 Discuss the Statistical Measurement Initiation & Administration (SMIA), Measurement 6.3 Initiation & Administration (MIA) and Performance Data Mediation (PDM) 6.4 Describe the data mediation tools (Statistical Gateway - SGw) and storage methods (Statistical Data Mart - SDM) used in the NWS System. 6.5 Describe the Ericsson Network IQ (ENIQ) performance management solution Event Based Applications 7 Explain the Event Based Applications setup within OSS-RC 7.1 Describe the optional features of the Event Based Applications for Core and GSM RAN 7.2 Explain the need for and concepts of; EBS-S Radio Network Optimization 8 Explain the Radio Network Optimization Application and its recordings 8.1 Describe the various optimization applications within RNO 8.2 Indicate how to record results and generate reports using the RNO application Core Network Management 9 Discuss the various tools within the OSS for management of the core network 9.1 Describe the key functions of the Circuit Switched management applications 9.2 Describe the key functions of the Packet Switched management applications 9.3 Discuss the Core Network Status Monitor 9.4 Recognise the IMS Configuration Manager Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Engineers, and Service Engineers. This audience is anyone working with OSS-RC who requires an introduction regarding how to use OSS-RC for network management purposes, within the work area. Prerequisites Successful completion of the following courses are recommended: Commercial in Confidence

37 GPRS System Survey (LZU108876) or EPC System Survey (LZU ) or The participants should be familiar with the Core network Duration and class size The length of the course is 3 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons, demonstrations and hands-on exercises. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 OSS-RC Introduction 3 hours Fault Management 3 hours 2 AXE handling in OSS-RC 3 hours Software/Hardware Management 1 hour Job Manager 2 hours 3 Network Statistics & ENIQ 1 hours Event Based Applications 0.5 hour Radio Network Optimization 0.5 hours Core Network Applications 4 hours Commercial in Confidence

38 OSS-RC 10.3 Applications for WCDMA/LTE Description LZU R1A Do you find network management a high-pressure and challenging activity? On a daily basis must you respond to demands for information on the status of the network, network trends and optimization? This OSS-RC 10.3 Applications for WCDMA/LTE course will give you an introduction to the applications available in OSS-RC for the management of WCDMA and LTE networks. The full suite of tools for managing an Ericsson WRAN/LTE network is covered in this training. Along with identifying the OSS applications and tools for management of the WCDMA/LTE networks specific technologies there are also a number of common applications that will be described in this training, such as those used for fault and performance management. The course approaches network management proactively, introducing the OSS-RC applications that are used for the following key aspects of network management: Finding the current status of the network, and troubleshooting the network in the event of errors. Identifying trends in the network, prediciting problems and optimising the network as a result. Regular maintanance tasks to keep the network running smoothly at all times. After the course, the participants should have a basic understanding of how to use all the common OSS-RC applications and of how to proceed using the application themselves. Note: This course covers the management of just WCDMA/LTE networks using OSS-RC but some participants may require knowledge of other technologies, in which case one of the following courses may be more suitable: OSS-RC 10.3 Applications Workshop (LZU ) All technologies OSS-RC 10.3 Applications for Core and GSM (LZU ) OSS-RC 10.3 Applications for Core and WCDMA/LTE (LZU ) OSS-RC 10.3 Applications for GSM (LZU ) OSS-RC 10.3 Applications for Core (LZU ) Learning objectives OSS-RC Introduction 38

39 1 Explain on overview level the OSS-RC Network Management system. 1.1 Explain why network management is necessary, and outline the role of OSS-RC as a network management system 1.2 Describe the overall functionality offered by OSS-RC 1.3 Identify the OSS-RC components 1.4 Describe the OSS Network Explorer and the Active Library Explorer (ALEX) 1.5 Describe how to add NE s to be managed by OSS through the use of ARNE 1.6 Explain the purpose and functionality of the Common Integration Framework (CIF) 1.7 Describe in brief the client server architecture 1.8 Compare the two high availability solutions for OSS-RC OSS-RC Fault Management 2 Describe and use the Fault Management applications in OSS-RC 2.1 Explain the purpose of Fault Management (FM) and outline its benefits 2.2 Describe the architecture of the FM System 2.3 Discuss the alarm flow 2.4 Identify the various FM applications available OSS-RC Software/Hardware Management 3 Explain the Software Management Organizer application 3.1 Explain the importance of Software Management Organizer (SMO) in OSS RC for regular maintenance of Network Elements. 3.2 Describe the functionality of SMO. OSS-RC Job Manager 4 Explore the functionality of the Job Manager applications. 4.1 Discuss the Job Structure and differentiate between the various components of a job such as tasks and activities. 4.2 Explore the options available from the Job Editor, Task Editor and Job Supervisor GUIs OSS-RC Network Statistics 5 Explain the Performance Management setup within OSS-RC 5.1 Describe the Network Statistics (NWS) Performance management solution 5.2 Discuss the Performance Management Subsystem (PMS) tools. 5.3 Describe the Ericsson Network IQ (ENIQ) performance management solution Event Based Applications 6 Explain the Event Based Applications setup within OSS-RC 2010

40 6.1 Describe the optional features of the Event Based Applications for WRAN 6.2 Explain the need for and concepts of; EBS-W and EDRO Radio Network Optimization 7 Explain the Radio Network Optimization Application and its recordings 7.1 Describe the various optimization applications within RNO 7.2 Indicate how to record results and generate reports using the RNO application WCDMA/LTE Network Management 8 Discuss the various tools within the OSS for management of the WCDMA/LTE network 8.1 Describe the functionality of the Common Explorer in OSS-RC 8.2 Identify and describe the various configuration applications in the Common Explorer 8.3 Describe the functionality of all the diagnostic tools in the Common Explorer Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Engineers, and Service Engineers. This audience is anyone working with OSS-RC who requires an introduction regarding how to use OSS-RC for network management purposes, within the work area. 2010

41 Prerequisites Successful completion of the following courses are recommended: Ericsson WCDMA System Overview (LZU ) or LTE/SAE System Overview (LZU ) or LTE/SAE System Overview, WBL (LZU ) or The participants should be familiar with the WCDMA network or the LTE network Duration and class size The length of the course is 3 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons, demonstrations and hands-on exercises. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 OSS-RC Introduction 3 hours Fault Management 3 hours 2 Software/Hardware Management 1 hours Job Manager 2 hours Network Statistics & ENIQ 2 hours Event Based Applications 1 hour 3 Radio Network Optimization 1 hour WCDMA/LTE Applications 5 hours 41

42 OSS-RC 10.3 System Administration for GSM Description LZU R1A This course will give the student thorough knowledge about administration of the OSS-RC system. After the course the students will be able to handle network element connections to GSM network elements, administration of the GSM related applications and both standard and corrective maintenance of the system. The student will gain knowledge about how to manage processes, errors and authority issues in the OSS-RC system. The course consists of chapters with both theoretical and practical sessions. The theoretical parts explain the structure of the OSS-RC system and the network environment. In the practical sessions the students will be presented with the tasks required to administer and maintain an OSS-RC system. The students solve the tasks on a training system, using the on-line documentation. It should be noted that this is not an OSS-RC operations course where the applications are operated, and neither does it give any information on how to operate or administer different network elements. On completion of this course the participants will be able to: 1 Analyze OSS-RC on overview level 1.1 Describe the role that OSS-RC plays in supporting a telecommunications network 1.2 Locate key documents in the ALEX documentation for OSS-RC 2 Manage User accounts in OSS-RC 2.1 Discuss the use of LDAP DS versus NIS 2.2 Add and Delete OSS-RC User Accounts 2.3 Modify a User's Authority in TSS 2.4 Use TSS Authority Administration GUI 2.5 Implement TSS Password Administration CLI 3 Navigate the OSS-RC file system structure 3.1 Explain the disk configurations used in OSS-RC 3.2 Differentiate between the uses of Solaris and Veritas Volume Managers 3.3 Investigate DMR, the standard backup solution for backup and restore. 3.4 Determine and describe the functions of DMR 3.5 Handle DMR to take file system backups and restores 3.6 Describe the Storage Checkpoint feature and use its interfaces 4 Explain the structure of Common Integration Framework (CIF) Platform 4.1 Identify the components of the CIF Software Architecture and explain the function each provides 42

43 4.2 Recognize the role of the Solaris Operating System 4.3 Use the Service Management Facility to control the Solaris process 4.4 Investigate the different Database solutions provided by CIF and use tools to administer their operation 4.5 Determine the role CORBA based services play in the operation of the CIF platform 5 Explain the services provided by the Common Integration Framework (CIF) Platform 5.1 Investigate the role of CIF Self Management 5.2 Explain the Managed Component (MC) Concept 5.3 Use the CIF Management Console to manage MCs 5.4 Determine the role of the Configuration Service 5.5 Use Object Explorer to access information held in Configuration Services 5.6 Identify the use of the LDAP directory service and employ tools to browse its structure 5.7 Investigate the services used for navigation, parameter and event distribution within the platform 6 Identify the ONRM, it's topology and connection to other OSS-RC Subsystems 6.1 Determine the purpose of the ARNE tool and how data is managed within the ONRM 6.2 Explain the ONE Application's purpose 6.3 Use tools to check on ONRM's sanity and consistency 6.4 Identify the functionality of the Base Station Integration Manager 6.5 Perform Administration of the ENIQ Mediation (ENIQ-M) feature 7 Investigate the Fault Management Subsystem 7.1 Inspect the Fault Management Subsystem architecture 7.2 Determine the Managed Components and Processes used in FM 7.3 Investigate the basic features of GUI Alarm Viewers and FM NMS interfaces 7.4 Navigate the flow of alarms 7.5 List and use troubleshooting tools at different FM internal interfaces 8 Handle the Statistical Data Mart (SDM) 8.1 Describe the SDM architecture 8.2 Explain interfaces for GSM and Core network statistical data 8.3 Manage standard maintenance procedures 8.4 Verify SDM's operation 9 Handle AXE common applications and troubleshoot 9.1 Describe the overall architecture of External Access Manager 9.2 Explain the main applications from EMT package (SRM, CLS & TGw) 9.3 Configure and Troubleshoot Telnet Gateway (TGw) 9.4 Use SRM and CLS 9.5 Explain the CNA architecture, the different Planned Area's and Jobs 9.6 Verify CNA operation and perform maintenance 9.7 Outline the concept of BCM/BSM Software 9.8 Troubleshoot BSM adjusts 9.9 Explain the concept and architecture of SMIA 2010

44 9.10 Perform basic troubleshooting on SMIA 10 Handle APG & IOG type AXE network elements in OSS-RC 10.1 Explain the basic network interface to AXE APG & IOG equipment 10.2 Use tools to troubleshoot problems with access to AXE APG & IOG nodes 10.3 Explain the FM interface to AXE APG & IOG nodes 10.4 Use troubleshooting tools to verify alarm flow 10.5 Integrate a new AXE APG network element to OSS 10.6 Verify the setup of SMIA and other recordings on AXE APG & IOG nodes 10.7 Verify the flow of statistical recordings from AXE APG & IOG through OSS SGW 11 Use and maintain the O&M Backup Solution (OMBS) 11.1 Describe the OMBS Hardware & Software Architecture 11.2 Investigate the use of the GUI/Command line interfaces to configure Backup Profiles 11.3 Employ the tools perform and verify the backup execution 11.4 Identify the functionality of Bare Metal Restore as part of OMBS 12 Discuss the High Availability Solutions 12.1 Describe the High Availability Cluster Server Solution 12.2 Analyze the HA Cluster Communications 12.3 Perform Administration on HA Cluster systems 12.4 Describe the High Availability Replication Solution 12.5 Compare the different HA-RS Scenarios Target audience The target audience for this course is: System Administrators 2010

45 Prerequisites The participants should be familiar with OSS-RC operations applications related to the GSM Network. Suitable courses include: OSS-RC 10.3 Overview LZU R3A OSS-RC 10.3 Applications Workshop LZU R1A OSS-RC 10.3 Applications for GSM LZU R1A Successful completion of the following external courses or equivalent knowledge: Sybase: Fast track to Adaptive Server Enterprise Sun: Solaris 10 System Administration I and II The participants should also be familiar with Veritas Volume Management and have general knowledge of TCP/IP. Duration and class size The length of the course is 6 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons and case-oriented exercises in a classroom equipped with an LCD-projector and a training environment where students use an OSS-RC server with connections to either real or simulated network elements. 2010

46 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 2 hours 1 User management 4 hours 2 Disk & Volume Management 3 hours 2 CIF Platform Overview 3 hours 3 CIF Platform Services 4 hours 3 Node Integration General and Data Handling 2 hours 4 GSM Node OSS-RC Integration 1 hours 4 FM Architecture / FM Basic, Kernel / FM Viewer 4 hours 5 Statistical Data Mart 2 hours 5 AXE Common Components 2 hours 6 AXE APG & IOG Specific 3 hours 6 OMBS 1 hours 6 High Availability 1 hours 2010

47 OSS-RC 10.3 System Administration for Core Description LZU R1A This course will give the student thorough knowledge about administration of the OSS-RC system. After the course the students will be able to handle network element connections to Core network elements, administration of the Core Network related applications and both standard and corrective maintenance of the system. The student will gain knowledge about how to manage processes, errors and authority issues in the OSS-RC system. The course consists of chapters with both theoretical and practical sessions. The theoretical parts explain the structure of the OSS-RC system and the network environment. In the practical sessions the students will be presented with the tasks required to administer and maintain an OSS-RC system. The students solve the tasks on a training system, using the on-line documentation. It should be noted that this is not an OSS-RC operations course where the applications are operated, and neither does it give any information on how to operate or administer different network elements. On completion of this course the participants will be able to: 1 Analyze OSS-RC on overview level 1.1 Describe the role that OSS-RC plays in supporting a telecommunications network 1.2 Locate key documents in the ALEX documentation for OSS-RC 2 Manage User accounts in OSS-RC 2.1 Discuss the use of LDAP DS versus NIS 2.2 Add and Delete OSS-RC User Accounts 2.3 Modify a User's Authority in TSS 2.4 Use TSS Authority Administration GUI 2.5 Implement TSS Password Administration CLI 3 Navigate the OSS-RC file system structure 3.1 Explain the disk configurations used in OSS-RC 3.2 Differentiate between the uses of Solaris and Veritas Volume Managers 3.3 Investigate DMR, the standard backup solution for backup and restore. 3.4 Determine and describe the functions of DMR 3.5 Handle DMR to take file system backups and restores 3.6 Describe the Storage Checkpoint feature and use its interfaces 4 Explain the structure of Common Integration Framework (CIF) Platform 47

48 4.1 Identify the components of the CIF Software Architecture and explain the function each provides 4.2 Recognize the role of the Solaris Operating System 4.3 Use the Service Management Facility to control the Solaris process 4.4 Investigate the different Database solutions provided by CIF and use tools to administer their operation 4.5 Determine the role CORBA based services play in the operation of the CIF platform 5 Explain the services provided by the Common Integration Framework (CIF) Platform 5.1 Investigate the role of CIF Self Management 5.2 Explain the Managed Component (MC) Concept 5.3 Use the CIF Management Console to manage MCs 5.4 Determine the role of the Configuration Service 5.5 Use Object Explorer to access information held in Configuration Services 5.6 Identify the use of the LDAP directory service and employ tools to browse its structure 5.7 Investigate the services used for navigation, parameter and event distribution within the platform 6 Identify the ONRM, it's topology and connection to other OSS-RC Subsystems 6.1 Determine the purpose of the ARNE tool and how data is managed within the ONRM 6.2 Explain the ONE Application's purpose 6.3 Use tools to check on ONRM's sanity and consistency 6.4 Identify the functionality of the Base Station Integration Manager 6.5 Perform Administration of the ENIQ Mediation (ENIQ-M) feature 7 Investigate the Fault Management Subsystem 7.1 Inspect the Fault Management Subsystem architecture 7.2 Determine the Managed Components and Processes used in FM 7.3 Investigate the basic features of GUI Alarm Viewers and FM NMS interfaces 7.4 Navigate the flow of alarms 7.5 List and use troubleshooting tools at different FM internal interfaces 8 Explain and configure the Alarm Interface to CPP network elements 8.1 Discuss the 3GPP Alarm and Notification IRP Interface 8.2 Describe the CIRP Manager in OSS-RC 8.3 Follow the flow of alarms from network element to FM Kernel 9 Handle the Statistical Data Mart (SDM) 9.1 Describe the SDM architecture 9.2 Explain interfaces for GSM and Core network statistical data 9.3 Manage standard maintenance procedures 9.4 Verify SDM's operation 10 Handle AXE common applications and troubleshoot 2010

49 10.1 Describe the overall architecture of External Access Manager 10.2 Explain the main applications from EMT package (SRM, CLS & TGw) 10.3 Configure and Troubleshoot Telnet Gateway (TGw) 10.4 Use SRM and CLS 10.5 Explain the CNA architecture, the different Planned Area's and Jobs 10.6 Verify CNA operation and perform maintenance 10.7 Outline the concept of BCM/BSM Software 10.8 Troubleshoot BSM adjusts 10.9 Explain the concept and architecture of SMIA 10.10Perform basic troubleshooting on SMIA 11 Handle APG & IOG type AXE network elements in OSS-RC 11.1 Explain the basic network interface to AXE APG & IOG equipment 11.2 Use tools to troubleshoot problems with access to AXE APG & IOG nodes 11.3 Explain the FM interface to AXE APG & IOG nodes 11.4 Use troubleshooting tools to verify alarm flow 11.5 Integrate a new AXE APG network element to OSS 11.6 Verify the setup of SMIA and other recordings on AXE APG & IOG nodes 11.7 Verify the flow of statistical recordings from AXE APG & IOG through OSS SGW 12 Use and explain Core Network specific OSS-RC features and interfaces 12.1 Clarify the CM interface on M-MGw to OSS-RC 12.2 Explain the Mobile Media Gateway and MSC CM 12.3 Integrate a new Mobile Media Gateway to OSS-RC 12.4 Explain the overall concept of M-MGw statistical interface to OSS-RC 12.5 Explain the MIA/SGw solution and the data reception in OSS-RC 12.6 Setup new recordings and verify the recording file transfer 12.7 Describe the GPRS System 12.8 Perform basic troubleshooting of GPRS Fault Management Interface 12.9 Explain the overall concept of the GSN statistical interface to OSS-RC 12.10Use the GPRS Configuration Manager to configure the GSN nodes 13 Describe the SAE Network 13.1 Discuss the EPC and EPS Architecture 13.2 Describe SAE interface with LTE 13.3 Integrate a new SAE Node in the OSS-RC 13.4 Discuss the interfaces between the User and control plane in the SAE Network 13.5 Explain the MIA/Job Manager solution and the data reception in OSS-RC 14 Use and maintain the O&M Backup Solution (OMBS) 14.1 Describe the OMBS Hardware & Software Architecture 14.2 Investigate the use of the GUI/Command line interfaces to configure Backup Profiles 14.3 Employ the tools perform and verify the backup execution 14.4 Identify the functionality of Bare Metal Restore as part of OMBS 15 Discuss the High Availability Solutions 2010

50 15.1 Describe the High Availability Cluster Server Solution 15.2 Analyze the HA Cluster Communications 15.3 Perform Administration on HA Cluster systems 15.4 Describe the High Availability Replication Solution 15.5 Compare the different HA-RS Scenarios Target audience The target audience for this course is: System Administrators Prerequisites The participants should be familiar with OSS-RC operations applications related to the Core Network. Suitable courses include: OSS-RC Overview LZU R3A OSS-RC 10 Applications Workshop LZU R1A OSS-RC 10 Applications for Core LZU R1A Successful completion of the following external courses or equivalent knowledge: Sybase: Fast track to Adaptive Server Enterprise Sun: Solaris 10 System Administration I and II The participants should also be familiar with Veritas Volume Management and have general knowledge of TCP/IP. Duration and class size The length of the course is 7 days and the maximum number of participants is

51 Learning situation The course is based on instructor-led lessons and case-oriented exercises in a classroom equipped with an LCD-projector and a training environment where students use an OSS-RC server with connections to either real or simulated network elements. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 2 hours 1 User management 4 hours 2 Disk & Volume Management 3 hours 2 CIF Platform Overview 3 hours 3 CIF Platform Services 4 hours 3 Node Integration General and Data Handling 2 hours 4 Core Network Node OSS-RC Integration 1 hours 4 FM Architecture / FM Basic, Kernel / FM Viewer 4 hours 4 CPP FM Interface 1 hours 5 Statistical Data Mart 2 hours 5 AXE Common Components 2 hours 6 AXE APG & IOG Specific 3 hours 6 Core Network Specific 2 hours 7 SAE Specific 2 hours 7 OMBS 1 hours 7 High Availability 1 hours 2010

52 OSS-RC 10.3 System Administration for WCDMA/LTE Description LZU R1A This course will give the student thorough knowledge about administration of the OSS-RC system. After the course the students will be able to handle network element connections to WCDMA/LTE network elements, administration of the WCDMA/LTE related applications and both standard and corrective maintenance of the system. The student will gain knowledge about how to manage processes, errors and authority issues in the OSS-RC system. The course consists of chapters with both theoretical and practical sessions. The theoretical parts explain the structure of the OSS-RC system and the network environment. In the practical sessions the students will be presented with the tasks required to administer and maintain an OSS-RC system. The students solve the tasks on a training system, using the on-line documentation. It should be noted that this is not an OSS-RC operations course where the applications are operated, and neither does it give any information on how to operate or administer different network elements. On completion of this course the participants will be able to: 1 Analyze OSS-RC on overview level 1.1 Describe the role that OSS-RC plays in supporting a telecommunications network 1.2 Locate key documents in the ALEX documentation for OSS-RC 2 Manage User accounts in OSS-RC 2.1 Discuss the use of LDAP DS versus NIS 2.2 Add and Delete OSS-RC User Accounts 2.3 Modify a User's Authority in TSS 2.4 Use TSS Authority Administration GUI 2.5 Implement TSS Password Administration CLI 3 Navigate the OSS-RC file system structure 3.1 Explain the disk configurations used in OSS-RC 3.2 Differentiate between the uses of Solaris and Veritas Volume Managers 3.3 Investigate DMR, the standard backup solution for backup and restore. 3.4 Determine and describe the functions of DMR 3.5 Handle DMR to take file system backups and restores 3.6 Describe the Storage Checkpoint feature and use its interfaces 4 Explain the structure of Common Integration Framework (CIF) Platform 52

53 4.1 Identify the components of the CIF Software Architecture and explain the function each provides 4.2 Recognize the role of the Solaris Operating System 4.3 Use the Service Management Facility to control the Solaris process 4.4 Investigate the different Database solutions provided by CIF and use tools to administer their operation 4.5 Determine the role CORBA based services play in the operation of the CIF platform 5 Explain the services provided by the Common Integration Framework (CIF) Platform 5.1 Investigate the role of CIF Self Management 5.2 Explain the Managed Component (MC) Concept 5.3 Use the CIF Management Console to manage MCs 5.4 Determine the role of the Configuration Service 5.5 Use Object Explorer to access information held in Configuration Services 5.6 Identify the use of the LDAP directory service and employ tools to browse its structure 5.7 Investigate the services used for navigation, parameter and event distribution within the platform 6 Identify the ONRM, it's topology and connection to other OSS-RC Subsystems 6.1 Determine the purpose of the ARNE tool and how data is managed within the ONRM 6.2 Explain the ONE Application's purpose 6.3 Use tools to check on ONRM's sanity and consistency 6.4 Identify the functionality of the Base Station Integration Manager 6.5 Perform Administration of the ENIQ Mediation (ENIQ-M) feature 7 Investigate the Fault Management Subsystem 7.1 Inspect the Fault Management Subsystem architecture 7.2 Determine the Managed Components and Processes used in FM 7.3 Investigate the basic features of GUI Alarm Viewers and FM NMS interfaces 7.4 Navigate the flow of alarms 7.5 List and use troubleshooting tools at different FM internal interfaces 8 Explain and configure the Alarm Interface to CPP network elements 8.1 Discuss the 3GPP Alarm and Notification IRP Interface 8.2 Describe the CIRP Manager in OSS-RC 8.3 Follow the flow of alarms from network element to FM Kernel 9 Briefly describe the WCDMA & LTE Radio Access Network 9.1 Outline the Configuration Management solution for WCDMA & LTE 9.2 Demonstrate the use of the Common Explorer 9.3 Use tools to verify the CM consistency 9.4 Integrate a new WCDMA network element into OSS 9.5 Explore the use of BSIM to integrate a new LTE network element into OSS 9.6 Explain the PM interface to CPP Based WCDMA & LTE nodes 9.7 Evaluate the PM concepts of Performance Monitoring & Subscription Profiles 9.8 Explore the use of PMS to verify statistical recordings 2010

54 10 Use and maintain the O&M Backup Solution (OMBS) 10.1 Describe the OMBS Hardware & Software Architecture 10.2 Investigate the use of the GUI/Command line interfaces to configure Backup Profiles 10.3 Employ the tools perform and verify the backup execution 10.4 Identify the functionality of Bare Metal Restore as part of OMBS 11 Discuss the High Availability Solutions 11.1 Describe the High Availability Cluster Server Solution 11.2 Analyze the HA Cluster Communications 11.3 Perform Administration on HA Cluster systems 11.4 Describe the High Availability Replication Solution 11.5 Compare the different HA-RS Scenarios Target audience The target audience for this course is: System Administrators Prerequisites The participants should be familiar with OSS-RC operations applications related to the WCDMA/LTE RAN Network. Suitable courses include: OSS-RC RC 10.3 Overview LZU R3A OSS-RC 10.3 Applications Workshop LZU R1A OSS-RC 10.3 Applications for WCDMA/LTE LZU R1A Successful completion of the following external courses or equivalent knowledge: Sybase: Fast track to Adaptive Server Enterprise Sun: Solaris 10 System Administration I and II The participants should also be familiar with Veritas Volume Management and have general knowledge of TCP/IP. 2010

55 Duration and class size The length of the course is 5 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons and case-oriented exercises in a classroom equipped with an LCD-projector and a training environment where students use an OSS-RC server with connections to either real or simulated network elements. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 2 hours 1 User management 4 hours 2 Disk & Volume Management 3 hours 2 CIF Platform Overview 3 hours 3 CIF Platform Services 4 hours 3 Node Integration General and Data Handling 2 hours 4 WCDMA/LTE Node OSS-RC Integration 1 hours 4 FM Architecture / FM Basic, Kernel / FM Viewer 4 hours 5 WCDMA/LTE Specific 4 hours 5 OMBS 1 hours 5 High Availability 1 hours 55

56 OSS-RC 10.3 System Administration for IMS Description LZU R1A This course will give the student thorough knowledge about administration of the OSS-RC system. After the course the students will be able to handle network element connections to IMS network elements, administration of the IMS related applications and both standard and corrective maintenance of the system. The student will gain knowledge about how to manage processes, errors and authority issues in the OSS-RC system. The course consists of chapters with both theoretical and practical sessions. The theoretical parts explain the structure of the OSS-RC system and the network environment. In the practical sessions the students will be presented with the tasks required to administer and maintain an OSS-RC system. The students solve the tasks on a training system, using the on-line documentation. It should be noted that this is not an OSS-RC operations course where the applications are operated, and neither does it give any information on how to operate or administer different network elements. On completion of this course the participants will be able to: 1 Analyze OSS-RC on overview level 1.1 Describe the role that OSS-RC plays in supporting a telecommunications network 1.2 Locate key documents in the ALEX documentation for OSS-RC 2 Manage User accounts in OSS-RC 2.1 Discuss the use of LDAP DS versus NIS 2.2 Add and Delete OSS-RC User Accounts 2.3 Modify a User's Authority in TSS 2.4 Use TSS Authority Administration GUI 2.5 Implement TSS Password Administration CLI 3 Navigate the OSS-RC file system structure 3.1 Explain the disk configurations used in OSS-RC 3.2 Differentiate between the uses of Solaris and Veritas Volume Managers 3.3 Investigate DMR, the standard backup solution for backup and restore. 3.4 Determine and describe the functions of DMR 3.5 Handle DMR to take file system backups and restores 3.6 Describe the Storage Checkpoint feature and use its interfaces 4 Explain the structure of Common Integration Framework (CIF) Platform 4.1 Identify the components of the CIF Software Architecture and explain the function each provides 56

57 4.2 Recognize the role of the Solaris Operating System 4.3 Use the Service Management Facility to control the Solaris process 4.4 Investigate the different Database solutions provided by CIF and use tools to administer their operation 4.5 Determine the role CORBA based services play in the operation of the CIF platform 5 Explain the services provided by the Common Integration Framework (CIF) Platform 5.1 Investigate the role of CIF Self Management 5.2 Explain the Managed Component (MC) Concept 5.3 Use the CIF Management Console to manage MCs 5.4 Determine the role of the Configuration Service 5.5 Use Object Explorer to access information held in Configuration Services 5.6 Identify the use of the LDAP directory service and employ tools to browse its structure 5.7 Investigate the services used for navigation, parameter and event distribution within the platform 6 Identify the ONRM, it's topology and connection to other OSS-RC Subsystems 6.1 Determine the purpose of the ARNE tool and how data is managed within the ONRM 6.2 Explain the ONE Application's purpose 6.3 Use tools to check on ONRM's sanity and consistency 6.4 Identify the functionality of the Base Station Integration Manager 6.5 Perform Administration of the ENIQ Mediation (ENIQ-M) feature 7 Investigate the Fault Management Subsystem 7.1 Inspect the Fault Management Subsystem architecture 7.2 Determine the Managed Components and Processes used in FM 7.3 Investigate the basic features of GUI Alarm Viewers and FM NMS interfaces 7.4 Navigate the flow of alarms 7.5 List and use troubleshooting tools at different FM internal interfaces 8 Understand the evolving methods of Communication 8.1 Explain IMS 8.2 Describe Ericsson IMS offering and the benefits of this offering 8.3 Understand the Layered architecture 8.4 Have a good knowledge of the IMS nodes, including the Core nodes 8.5 Integrate a new IMS network element into OSS 8.6 Understand Fault management including SNMP Alarm and Notification IRP interface 8.7 Understand Fault management including Alarm flow and presentation 8.8 Explain the SNMP supervision manager toolkit 8.9 Understand Performance management with Performance Data Mediation 8.10 Understand Configuration management including the IMS Configuration Manager 9 Use and maintain the O&M Backup Solution (OMBS) 9.1 Describe the OMBS Hardware & Software Architecture 9.2 Investigate the use of the GUI/Command line interfaces to configure Backup Profiles 9.3 Employ the tools perform and verify the backup execution 2010

58 9.4 Identify the functionality of Bare Metal Restore as part of OMBS 10 Discuss the High Availability Solutions 10.1 Describe the High Availability Cluster Server Solution 10.2 Analyze the HA Cluster Communications 10.3 Perform Administration on HA Cluster systems 10.4 Describe the High Availability Replication Solution 10.5 Compare the different HA-RS Scenarios Target audience The target audience for this course is: System Administrators Prerequisites The participants should be familiar with OSS-RC operations applications related to the Core Network. Suitable courses include: OSS-RC 10.3 Overview LZU R3A OSS-RC 10.3 Applications Workshop LZU R1A OSS-RC 10.3 Applications for Core LZU R1A Successful completion of the following external courses or equivalent knowledge: Sybase: Fast track to Adaptive Server Enterprise Sun: Solaris 10 System Administration I and II The participants should also be familiar with Veritas Volume Management and have general knowledge of TCP/IP. 2010

59 Duration and class size The length of the course is 5 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons and case-oriented exercises in a classroom equipped with an LCD-projector and a training environment where students use an OSS-RC server with connections to either real or simulated network elements. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 2 hours 1 User management 4 hours 2 Disk & Volume Management 3 hours 2 CIF Platform Overview 3 hours 3 CIF Platform Services 4 hours 3 Node Integration General and Data Handling 2 hours 4 WCDMA/LTE Node OSS-RC Integration 1 hours 4 FM Architecture / FM Basic, Kernel / FM Viewer 4 hours 5 IMS Specific 4 hours 5 OMBS 1 hours 5 High Availability 1 hours 59

60 OSS-RC 10.3 CIF Platform Troubleshooting Description LZU R1A Did you ever wonder where the parameters entered in the ARNE GUI are stored? Have you had problems with Network Elements that do not appear in the FM, CNA or WCDMA CM applications after they had both been created in OSS-RC? This course will describe fully where the information is stored and how to troubleshoot problems with the Configuration Services, Notification Service, Directory Service or in any associated areas. This course will describe all major OSS-RC CIF platform-related software components. It will give a detailed explanation of their use in OSS-RC, possible problems that occur in the CIF platform and how to manage those problems. The course contains exercises dealing with recovery from mild to severe platform-related problems. Learning objectives On completion of this course the participants will be able to: 1 Clarify the major third party components used in OSS Platform 1.1 Express CIF s basic architecture 1.2 List third party products used in CIF 1.3 Enlighten the third party products in CIF and OSS 2 Maintain Java and CORBA basic architecture 2.1 Clarify basic object-oriented programming in java 2.2 Inspect java server startup files used to start a Managed Component 2.3 Troubleshoot the java processes using JConsole 2.4 Explicate the basic CORBA architecture for Naming Services 3 Handle the Diagnostic Data Collection in OSS-RC 3.1 Elucidate the concept of Diagnostic Data Collection 3.2 List and explain the various tools for DDC provided in CIF 3.3 Handle DDC data via command line 4 Handle Versant Database System in OSS-RC 4.1 Clarify the difference between ODBMS and other database systems 4.2 Elucidate Versant s basic ODBMS architecture 4.3 Administer ODBs using the major Versant Database administration tools 4.4 Use the Ericsson support scripts for Versant Database System 5 Troubleshoot the Notification Service and Notification Agent in OSS-RC 60

61 5.1 Enlighten the OMG Event Service 5.2 Clarify the advantages of OMG Notification Service over Event Service 5.3 Explicate the Notification Service in CIF Platform 5.4 List applications using Notification Service in CIF and OSS-RC 5.5 Manage and test Notification Service operation 5.6 Enlighten the Notification Agent Concept 5.7 Reset Notification Agent and Notification Service using Ericsson tools to reset 6 Troubleshoot Ericsson Configuration Service 6.1 Elucidate the terminology used in Configuration Service 6.2 Access Configuration Services using Ericsson tools 6.3 Troubleshoot data inconsistencies in a Configuration Service 7 Handle application parameters in OSS-RC 7.1 Troubleshoot parameter faults in Parameter Service, PDB Maps, Self Management parameters and startup parameters 7.2 List the application groups making use of one or another parameter store 7.3 Elucidate the major building blocks of Parameter Service 7.4 Create, modify and delete information inside of PAS, using the command line interface 7.5 Enlighten the PDB Map solution 7.6 Create, modify and delete information in PDB Map files 7.7 Elucidate the Self Management Parameter concept 7.8 Change temporary and permanent SM parameters using Ericsson tools 7.9 Clarify the launch service 7.10 Debug, reconfigure and reset launch services using Ericsson Tools 8 Troubleshoot Self Management and SM Log Service 8.1 Clarify the Self Management Architecture 8.2 Handle processes in CIF/OSS-RC using tools other than Self Management GUI 8.3 Elucidate the log and trace functions in CIF Self Management 8.4 Manage Self Management Logs in OSS-RC Target audience The target audience for this course is: System Engineers, Service Engineers, System Administrators. 2010

62 Prerequisites The participants should be familiar with OSS-RC, its product structure, and the applications and functions provided. They should be familiar with the common sub-systems, such as Fault Management, Network Statistics and Configuration Managers for WCDMA and/or GSM. It is strongly recommended that the participants have at least one year s practical OSS-RC working experience as Administrators. Preferably students have attended one of the following courses before: OSS-RC 10.3 System Administration for Core LZU R1A OSS-RC 10.3 System Administration for WCDMA/LTE LZU R1A OSS-RC 10.3 System Administration for IMS LZU R1A OSS-RC 10.3 System Administration for GSM LZU R1A Duration and class size The length of the course is 5 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons and case-oriented exercises in a classroom environment. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 1.5 hours 1 Java and Corba essentials 4.5 hours 2 Diagnostic Data Collection 3 hours 2 Versant Database Administration 3 hours 3 Notification Service and Notification Agent 6 hours 4 Configuration Service 6 hours 5 Application Parameter stores 3 hours 5 Self Management and Log Service 3 hours 62

63 OSS-RC 10.3 Operations For TSS Description LZU R1A This course will give the student knowledge about how to use the Telephony Soft switch Solution support functions in the OSS-RC After the course the students will be able to handle all the standard applications in order to operate the system. The focus of the course is communication, bulk configuration, fault management and performance management of AXE,AXD and IS nodes forming an TSS network. The course consists of modules with mostly practical sessions (task-oriented) but there will also be theoretical parts. The students solve the tasks on the training system, using the online documentation. After the course the students should have the knowledge required to work as system operators, i.e. to perform the most common tasks required to operate and supervise the TSS network elements. Learning objectives On completion of this course the participants will be able to: 1 Give an overview of the OSS-RC Describe the work areas of OSS-RC Describe the supported Nodes 1.3 Describe the OSS-RC upgrade history 1.4 Describe the wireline applications 1.5 Describe the hardware configuration 1.6 Describe the structure of the Active Library Explorer (ALEX) 1.7 Find relevant information in ALEX regarding OSS-RC functions and applications 1.8 Describe the documentation/help in AMS for AXD301 nodes 1.9 Describe the documentation/help in ISMS for IS nodes 1.10 Use the OSS Network Explorer (ONE) GUI to access the available support activities for O&M in the network 1.11 Find network objects and view object properties 1.12 Create and edit a network browser view 1.13 Launch applications 2 Give an overview of the Fault Management applications 63

64 2.1 Describe the Fault Handling functions in OSS-RC Use Fault Manager (FM) tools to manage alarms and configure the way they are presented 2.3 Configure the Alarm Status Matrix (ASM) and interpret the different objects and alarm symbols 2.4 Configure and filter the information in the Alarm List viewer (ALV) 2.5 Acknowledge alarms and write comments in the ALV 2.6 Use filters the retrieve alarms and statistics from the alarm log with the Alarm Log Browser (ALB) 2.7 Configure the Graphical and logical Network Information Presentation (GNIP) and connect the Alarm Status Viewer (ASV) 3 Give an overview of the AXE Command Handling (CHA) tool 3.1 Use CHA to communicate with, and manage AXEs 3.2 Run command files by using the CHA 3.3 Perform Element Management by communicating with, and configuring AXE network elements 3.4 Use WinFiol to communicate with, and manage AXEs 3.5 Use Command Log Search (CLS) to search in the Command and Response Log. 3.6 Set up time activation of command files/scripts with the Element Management Activity Manager (EMAM) 3.7 Set up subscriptions of spontaneous reports with the Spontaneous ReportsManager (SRM) 3.8 Describe and use Operations Procedure Support (OPS) both as a development tool and part of an expert system 3.9 Run Command Files using OPS 3.10 Edit existing Command Files 3.11 Create and debug simple Command Files 4 Give an overview of the Software Management Application (SMO) application 4.1 Use the Software Management Organizer, SMO, to handle network elements 4.2 View Network Element details 4.3 Monitor started Jobs 4.4 Run an SMO procedure 4.5 Run an AXE procedure 4.6 Run an IS procedure 5 Give an overview of the Performance Management 5.1 View, Create, Modify, Copy, Delete and Stop measurement jobs 5.2 Initiate Audits on Network Elements and check their current status 5.3 Display the MML/Error/Audit/Activity Logs associated with administration of measurement jobs 5.4 Print the STS Db Collection Status 5.5 Explain the SGw functionality

65 5.6 Explain the PDM functionality 5.7 Describe the ENIQ solution for TSS 6 Give an overview of ACT, PMR and BASE tools 6.1 Understand the role and basics of ACT 6.2 Initiate backup operations 6.3 Perform bulk configuration 6.4 Describe restore backup, patch operations and cloning configuration 6.5 Understand the role and basics of PMR 6.6 Create measurement jobs in AXD 6.7 Create measurement configurations for AXDs 6.8 Order measurements in AXDs 6.9 Order performance monitoring reports to be generated 6.10 Describe the role and basics of BASE Describe the relation between BASE and the AOS applications 6.12 Use the Topology Manager for centralized management of topology information of AXD nodes 6.13 Use the Audit Trail Browser to track network management actions 7 Give an overview of IS management through OSS-RC Understand the role of IS in TSS 7.2 Describe the IS Management System 7.3 Explain how the IS nodes can be managed by OSS-RC 10.3 Target audience The target audience for this course is: System Technicians, System Engineers, System Administrators

66 Prerequisites The participants should have successfully completed of the following courses: AXE Operation and Configuration LZU (or equivalent knowledge) IS 2.0 Operation and Configuration LZU (or equivalent knowledge) They should have Basic UNIX knowledge. Duration and class size The length of the course is 5 days and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools, which are accessed remotely. 66

67 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction OSS-RC Documentation ONE CHA Element Management Tools/WinFiol 0.5 h 1.0 h 1.0 h 2.0 h 1.5 h 2 Element Management Tools/WinFiol Element Management Tools/OPS SMO 2.0 h 1.5 h 2.5 h 3 FM tools 6.0 h 4 SMIA/SGW/PDM BASE 5 ACT PMR IS Management Course summary & course evaluation 3.5 h 2.5 h 2.0 h 2.0 h 1.0 h 1.0 h 67

68 OSS Navigator Operations 1.2 LZU R1A Description OSS Navigator provides a highly flexible product for Service Management with focus on Monitoring and Surveillance. This course will give the student knowledge about Operation of the OSS Navigator 1.2. Note: This course will detail the functions available for the OSS Navigator operator. For OSS Navigator Administrators course please see the OSS Navigator 1.2 Administration Course Description LZU Learning objectives On completion of this course the participants will be able to: 1 OSS Navigator Overview 1.1 Describe the OSS Navigator history and heritage 1.2 Handle the daily FM and PM operations 1.3 Describe the Service Level Management (SLM) parts 1.4 Understand the Configuration Management (CM) features and limitations 1.5 Explain the Different Implementation scenarios 2 OSS Navigator GUI 2.1 Launch the Client 2.2 Understand the main window s features and views 2.3 Change the user profile 3 Fault Management (FM) 3.1 Acknowledge and delete Alarms 3.2 Switch between the different views for FM 3.3 Synchronize alarms 3.4 Run root cause analysis 4 Performance Management (PM) 4.1 View the KPI s 4.2 SLA early warnings 5 Service Level Management (SLM) 5.1 Monitor SLA s/slo s 5.2 View the current service status 5.3 Explain the elements view 5.4 Explain the services view 5.5 Run root cause analysis 6 Tech-Packs 68

69 6.1 Understand the Charging System Tech-Pack and it s features and limitations 6.2 Explain which System Tech-Packs that are available 7 MyNavigator Portal 7.1 Login/Logut of the MyNavigator portal 7.2 Customizing your portal page Target audience The target audience for this course is operators of the OSS Navigator system. Prerequisites Be familiar with Fault Management, Performance Management. Duration and class size The length of the course is 2 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons, demonstrations and hands-on exercises. The exercises are mainly case oriented where the participant is expected to investigate applications

70 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction OSS Navigator Overview Managed Objects GUI Fault Management (FM) Performance Management (PM) Service Level Management (SLM) Tech-Packs 0,5 2 Charging System Tech-Pack Conclusion and post-test

71 OSS Navigator System Administration 1.2 LZU R1A Description OSS Navigator provides a highly flexible product for Service Management with focus on Monitoring and Surveillance. This course will give the student knowledge about Administration of the OSS Navigator 1.2. The course consists of chapters with both theoretical and practical sessions. The theoretical parts explain the administration of the Navigator system and network environment, including user administration, configuration and basic troubleshooting. In the practical sessions the students will be presented with the common administration tasks in the Navigator. Learning objectives On completion of this course the participants will be able to: 1 Describe the Ericsson solution for OSS Navigator integrated with OSS-RC and ENIQ on an overview level 1.1 Describe the role OSS Navigator plays in the overall Network Management System 1.2 List the Navigator hardware and software architecture 1.3 Describe the functionality that OSS Navigator offers for FM, PM and SLM on an overview level 1.4 Describe multi-oss integration and multi-vendor capability 1.5 List the available Tech Packs 1.6 Locate key documentation for OSS Navigator 2 Administrate the Third Party Products in the OSS Navigator System 2.1 Administrate the Solaris x86 system, NAPP virtual zone and file systems 2.2 Administrate the Sybase database, Citrix Server and SNMP and BNSI interfaces 2.3 List the basic steps in the installation process and upgrade procedure 3 Handle user administration 3.1 Create users in the MO server and in OSS-RC 3.2 Modify a user s authority 3.3 Create and customize groups in MO 3.4 Implement security hardening of the OSS Navigator 4 Perform system administration of the OSS Navigator client 4.1 Describe the Service Model concept 4.2 Configure the Topology Uploader, KPI Fetcher, ESM and Operational Tasks 71

72 4.3 Perform OSS-RC integrations 4.4 Perform Ericsson Service Status Alarm integrations 4.5 Administrate mynavigator 4.6 Describe the basic steps of performing Market Adaptations 5 Handle Backup and Restore Procedures 5.1 Perform regular backups of the OSS Navigator Server 5.2 Perform a partial or full restore of the OSS Navigator server Target audience The target audience for this course is System Administrators of OSS Navigator System. Prerequisites The participants should be familiar with Sun Solaris workstations and window-based computer interfaces, familiar with OSS-RC and familiar with the Navigator operational tasks. Duration and class size The length of the course is 2 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons, demonstrations and hands-on exercises. The exercises are mainly case oriented where the participant is expected to investigate applications

73 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 OSS Navigator Introduction 1.5 h 1 Third Party Products Administration 3.0 h 1-2 User Administration 2.0 h 2 OSS Navigator Administration 4.0 h 2 Backup and Restore 1.5 h

74 Ericsson WCDMA System Overview Description LZU R9A Do you need to understand what 3rd generation systems are all about? Do you get lost when people talk about Wideband Code Division Multiple Access (WCDMA) system? This course explains the purpose of the WCDMA Core, Radio, and Service Network Elements together with the standardization of the WCDMA access network. In addition, the participants will learn how Ericsson s mobile core network solution connects to external networks such as WCDMA Radio Access Networks, PSTN Networks, PABXs, IMS/VoIP networks or other Mobile Networks. The focus is on general principles rather than specific technical details. Learning objectives On completion of this course the participants will be able to: 1 Detail the nodes and interface in WCDMA Network. 1.1 Explain the idea of the converged industries and the layered core network. 1.2 Present the 3GPP network model, and Ericsson network 1.3 Explain on overview level the functionality of each node and its architecture. 1.4 Show some statistics about WCDMA today and the market trend related to technology. 2 Understand the standardization bodies involved in 3 rd generation. 2.1 Distinguish the Standardization bodies involved in the WCDMA Systems. 2.2 Give in own words why standards are important in Telecommunications. 2.3 Acknowledge what standardization bodies are, and what are their functions. 2.4 Express the concept of full duplex communication, and FDD. 2.5 State the frequency bands and systems chosen for the different areas. 3 Explain on an overview level the Ericsson Mobile Core Network Solution 3.1 Explain on an overview level the architecture of the mobile core network. 3.2 Describe the Mobile Softswitch Solution Detail the architecture and functions of the MSC-Server 14 and M-MGW Describe the two nodes involved in the P.S, domain of the core network. 3.5 Recall the transport domain, and the various transport technologies used. 3.6 Describe interconnections and protocols in the C.S. and P.S. Domains 3.7 Identify the function of the main database nodes. 3.8 Explain basic traffic cases in the Mobile Softswitch Solution. 74

75 4 Explain the 3 rd Generation Radio Access Network. 4.1 Explain various access techniques. 4.2 State the coding types used in WCDMA, and how they prevent interference in the uplink and downlink. 4.3 Recognize the Importance of power control. 4.4 List the different handover scenarios in terms of soft, softer and hard handover. 4.5 Acknowledge the architecture of the Ericsson RAN Nodes RNC and RBS. 4.6 Identify the basic principles of HSDPA and EUL. 5 Detail the Network Services involved in WCDMA. 5.1 Acknowledge the functions of the service layer. 5.2 Detail various terminal technologies and platforms used. 5.3 Identify the difference between Applications and enablers, and detail some of the more common enablers. 5.4 Explain Mobile Positioning, MMS and Messaging over IP. 5.5 Acknowledge the architecture and operation of the IP Multimedia Subsystem (IMS). Target audience The target audience for this course is: Service Planning Engineers, Service Design Engineers, Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians, System Administrators, Application Developers, Business Developers Prerequisites The participants should be familiar with general telecom technologies. Duration and class size The length of the course is 2 days and the maximum number of participants is

76 Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Network Introduction 1 hour Standardization 1 hour Mobile Core Network Solution 4 hours 2 Circuit Switched and Packet Switched traffic cases 1 hour WCDMA Radio Access Network Technology 4 hours Service Network and IP Multimedia 1 hour

77 ENIQ 2 Overview Description LZU R1A With the increasing number of statistical data generated by the 3G Technology (WCDMA) and the Service Layer (IMS), you will need to understand what the new Ericsson Performance Management (ENIQ) is, and what it replaces (SDM). You will also want to know how it can support other technologies. This course is intended for users who are new to ENIQ, but are familiar with Performance Management (PM) for RAN and Core. It describes the functionalities of ENIQ, how it brings value to your business, and how it differs from the previous solutions. There is a ENIQ Web Portal demonstration which will introduce you to the efficiency and effectiveness of ENIQ. Learning objectives On completion of this course the participants will be able to: 1 Discuss the fundamental concepts involved in ENIQ 1.1 Identify the reasons why ENIQ was introduced 1.2 Recognise the relationship between the ENIQ components 1.3 Underline the degree of integration between ENIQ and OSS-RC 2 Describe the Ericsson Network IQ Performance Management Solution 2.1 Name the advantages of Sybase IQ over alternative types of databases 2.2 Describe the possible network configurations 2.3 Explore the Customer Documentation to identify which technologies are supported by ENIQ 3 Illustrate the features and functionalities of ENIQ 3.1 Describe in ones own words how the data reaches the reports 3.2 Clarify the data aggregation principles 3.3 Compare ENIQ with SDM 4 Demonstrate the end-to-end PM solution 4.1 Research the CPI for report definitions 4.2 Explain the basic types of counters that can be collected 4.3 Underline the main OSS-RC mediation systems 4.4 Restate the data workflow and recall it when troubleshooting report generation 77

78 Target audience The target audience for this course is: Management team, Sales Team, System Technicians, System Engineers, Field Technicians and anyone who works with PM and needs to be familiar with the ENIQ solution. Prerequisites Successful completion of the following courses: CORE, GRAN or WCDMA Network Fundamentals. Students must also be familiar with Core, GRAN or WCDMA Performance Management Duration and class size The length of the course is 1 day and the maximum number of participants is 16. Learning situation This course is based on instructor led lessons and demonstrations. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 ENIQ Fundamentals 1 hour Technical Background 1.5 hours ENIQ Concepts 1.5 hours Performance Management 1.5 hours Demonstration of Web Portal 0.5 hours

79 Ericsson Network IQ 2 Operation LZU R1A Description Can you imagine watching digital TV on a black-and-white TV Set, without a remote control to zap between the thousands of chanels? That is the feeling you will have if you do not match the increasing complexity of statistical output of your Network (UTRAN, GRAN, Core, IMS, non-ericsson vendors, etc). You are familiar with Performance Management (PM), you already use reports to better monitor the performance of you network. So you know that the number of counters available is increasing exponentially, and current systems cannot cope with that amount of data. Ericsson Network IQ (ENIQ) is your Ericsson solution to enable you to handle the complexity of your Radio Access and Core Network. It can handle multiple other technologies and multiple different vendors too. It is fully integrated to OSS-RC but it can be used as a standalone solution too. It is as flexible as you need it to be. This course is intended for users who are new to ENIQ, but are familiar with Performance Management. It describes the functionalities of ENIQ, and the main Business Objects operations you will need to carry out. It provides for a lot of practical exercises too. Learning objectives On completion of this course the participants will be able to: 1 Manage BO applications, reports and users 1.1 Identify the various BO applications relevant to ENIQ 1.2 Manage access (users, documents, reports) 1.3 Migrate previous reports 1.4 Refer to support documentation 2 Perform the reporting operations using the Web Portal 2.1 Navigate the Web Portal interface 2.2 Run a report 2.3 Exploit the output 2.4 Publish a reports in a folder and to categories 2.5 Create a report set 2.6 Configure the Web Portal to improve operations 3 Practice the reporting operations using the Web Intelligence Rich Client 3.1 Navigate the Web Intelligence Rich Client interface 3.2 Run a report 3.3 Create a basic report from an existing data source 3.4 Use report objects and conditions 3.5 Manage report instances 3.6 Schedule a report

80 4 Design an ad-hoc report 4.1 Customize a report 4.2 Filter a query 4.3 Create once-off operational KPI s at report level 4.4 Manage objects 4.5 Navigate the Business Objects Designer interface 4.6 Use linked universes 4.7 Create customer reports based on product reports 4.8 Recognize the need to optimize report definition and design 5 Customize and improve reports 5.1 Use formats and templates 5.2 Customize the header 5.3 Highlight thresholds using alerters 5.4 Manipulate tables and charts 5.5 Enhance the data presentation by breaking down the output 6 Define more complex reports 6.1 Work with conditions 6.2 Explain the universe structure 6.3 Use aggregations 6.4 Work with multiple data providers 6.5 Handle counters with special aggregation or resolution characteristics 7 Set up statistical alarms 7.1 Clarify the workflow relating to performance alarm generation 7.2 Recognize the different types of templates, and when to use them 7.3 Create a defined alarm type, using the Web Intelligence Rich Client 7.4 Activate a defined alarm type, using the Web Portal 8 Discuss the steps to follow before seeking assistance 8.1 Determine who is responsible to deal with what challenge 8.2 Gather relevant information 8.3 Escalate the issue after having documented the steps taken to identify and resolve the issue Target audience The target audience for this course is: System Technicians, System Engineers, Field Technicians and anyone who works with WCDMA PM and needs to be familiar with the ENIQ solution Prerequisites Successful completion of the following courses: Ericsson Network IQ 2 Overview, or extensive ENIQ experience. Successful completion of the following courses: Core, GRAN, or WCDMA Network Fundamentals Be familiar with Core GRAN, or WCDMA Performance Management

81 Duration and class size The length of the course is 18 hours and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons, demonstrations and hands-on exercises. The exercises are mainly case oriented where the participant is expected to investigate applications

82 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction and pre-test Report management basics 1.1 BO applications 1.2 User management 1.3 Document management 1.4 Universe management 1.5 Import BO 6.5 reports 1.6 Convert reports (Deski to Webi) 1.7 Post processing 1.8 Help and documentation 2 ENIQ Web Portal reporting 2.1 Interface 2.2 Generate a report 2.3 Export the output 2.4 Save the output 2.5 Share the output 2.6 Publish a report (save) 2.7 Create report sets and groups 2.8 End-user configuration 3 Web Intelligence Rich Client reporting foundations 3.1 Interface 3.2 Retrieve a report (import, open) 3.3 Generate a report 3.4 Create a report, outline 3.5 Query manager 3.6 Use object dimensions 3.7 Use measures 3.8 Use time dimensions 3.9 Use busy hours 3.10 Use pre-defined conditions to filter the query 3.11 Save reports 3.12 Share reports 3.13 Publish a report (folder, category) 3.14 Schedule a report 3.15 Manage reports and instances

83 Report design 4.1 Report definition and structure 4.2 View a report s structure 4.3 Customize a report s design 4.4 Customize a report s definition 4.5 Use variables to create KPI s 4.6 Universe designer 4.7 Universe parameters 4.8 Universe objects 4.9 Universe classes 4.10 Universe variables 4.11 Universe conditions 4.12 Create a linked universe 4.13 Check a link universe (parameters, connection) 4.14 Published a linked universe 4.15 Customer reports based on product reports 4.16 Customize a universe 4.17 Report optimization 5 Further report design 5.1 Modify options 5.2 Customize format 5.3 Manage alerters 5.4 Edit the report header 5.5 Use details in report (e.g., title) 5.6 Manipulate tables structure 5.7 Work with charts 5.8 Sort data 5.9 Rank data 5.10 Insert calculations 5.11 Sections and breaks 5.12 Report filters 6 Advanced report definition 6.1 Quick filters 6.2 Optional prompts 6.3 Relational operators in conditions 6.4 Universe structure 6.5 Reference tables 6.6 Fact tables 6.7 Joins 6.8 Aggregation awareness 6.9 Manage multiple input contexts 6.10 Manage multiple data providers 6.11 Multiple object/time report resolutions 6.12 Multiple object/time report aggregations 6.13 Report on vector counters

84 3 7 Alarm module 7.1 Definitions Workflow 7.3 Define an alarm type 7.4 Activate a defined alarm type 7.5 Limitations 3 8 First line troubleshooting 8.1 Responsibilities ENIQ administration 8.3 Troubleshooting steps 1 Conclusion and post-test

85 Ericsson Network IQ 2 Report Migration Workshop LZU R1A Description You are impressed with the ENIQ performance management. You are now acquainted with the ENIQ Operation using product reports, but sometimes you feel lost with the comprehensiveness of this new Performance Management solution. You know ENIQ is an improvement on the previous solutions, in terms of performance and capacity, but you were used to the old ways, with the old reports. You feel some reports are missing, some information seems to no be available, and you do not know where to start. ENIQ Overview and ENIQ Operation trainings were aimed at developing your competency in using ENIQ from scratch. This ENIQ Migration Workshop will guide you in the process of mapping your existing reports to ensure all your information is taken into account. It will be based on a migration from SDM to ENIQ as a use case, but will provide you with techniques to perform migrations from other systems. It will also demonstrate some of the most common pitfalls in migrating your reports, in order to retain as much backward compatibility as possible. At this stage the conceptual; differences between your previous PM solution and ENIQ will become clearer. Finally it will train you in the use of the Alarm Module, to allow you to raise alarms automatically when certain Performance Management thresholds are reached. At the end of this course you will be able to migrate yourself reports of low to medium complexity, and you will be able to prepare and monitor the migration of more complex reports if you require Ericsson to take care of them as a service. Note: This course does not deal with specific counter values or KPI s interpretation, this is covered in the corresponding PM course. It is not a substitute for Business Objects training if you are involved in developing reports. 85

86 Learning objectives On completion of this course the participants will be able to: 1 Map SDM report objects to ENIQ objects 1.1 Inventory counter objects from reports 1.2 Identify the BO Universe objects or SQL queries objects 1.3 Trace the Universe back the node level counters 1.4 Ensure the counters are collected from the nodes 1.5 Match the counters back to the ENIQ BO Universes 2 Migrate a simple report 2.1 Agree on complexity criteria 2.2 Identify reports qualifying for migration 2.3 Migrate a Deski (*.rep) report to the Webi format (*.wid) 2.4 Re-use the mapping techniques 3 Customize a migrated report 3.1 Create charts 3.2 View and edit formulas 3.3 Sort and filter reports 3.4 Customize complex layouts 3.5 Publish a report 4 Implement backward compatibility 4.1 Explore the BO Universe structure 4.2 Manage prompts, and select the time or object resolution 4.3 Create or modify report conditions for scheduling 4.4 Create multiple Data Providers when using multiple tables 4.5 Use common dimensions in different "contexts" 4.6 Create and edit a customized (linked) BO Universes 4.7 Manage Cell Sets/Area functionality 4.8 Emulate the delta calculation of Incremental Counters 4.9 Work with vector counters (PDF and DDM) 4.10 Implement differential time and group aggregation 5 Create a performance related alarm using the Alarm module 5.1 Define an Alarm type from a template 5.2 Use simple or complex KPI depending on the Technology 5.3 Schedule the Alarm 5.4 View the Alarms in the Web Portal Target audience System Technicians, System Engineers, Field Technicians and anyone who works with network Performance Management and needs to be familiar with the ENIQ solution. Prerequisites Successful completion of the following courses: Ericsson Network IQ 2 Overview training, or extensive ENIQ 2 experience Ericsson Network IQ 2 Operation training, or extensive ENIQ 2 experience

87 Successful completion of the following courses: Core, GRAN, or WCDMA (or other relevant managed networks) Network Fundamentals Be familiar with Core, GRAN, or WCDMA (or other relevant managed networks) Performance Management Duration and class size The length of the course is 18 hours and the maximum number of participants is 8. Learning situation The course is based on workshop activities, demonstrations and hands-on exercises. The exercises are mainly case oriented where the participant is expected to investigate applications

88 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Review the configuration of the OSS-RC mediation systems 2.0 hours according to CPI specifications 1 Map SDM report objects to ENIQ objects 3.0 hours 1, 2 Migrate a simple report 3.0 hours 2 Migrate a customized report, or a non-sdm report 4.0 hours 3 Practice ways of working to obtain backward compatible 4.0 hours functionalities 3 Create a performance related alarm using the Alarm module 2.0 hours

89 Ericsson Network IQ 2, System Administration LZU R1A Description Ericsson Network IQ (ENIQ) does not need to be administered. That is mostly true of the ENIQ database itself, but as an overall system it still needs to be managed. This course is for anyone responsible for the administration of the Ericsson Network IQ System. It will focus on the daily, weekly and monthly task to be performed by an ENIQ System Administrator. It will also give a larger perspective by experiencing the reporting aspect of ENIQ, and by looking at what happens behind the scene to make ENIQ a futureproof performance management solution. Note: This course will detail the administration of ENIQ; it does not deal with specific counter values or KPI s interpretation, this is covered in the corresponding PM course. It is not a substitute for OSS-RC System Administration, Business Objects or Sybase training if you are involved in developing reports or advanced System Administration. Learning objectives On completion of this course the participants will be able to: 1 Experience end-to-end PM reporting solution 1.1 Explore performance management tools in ENIQ 1.2 Run a report on Web Portal 1.3 Create a report in Web Intelligence Rich Client 2 Discuss the system specifications 2.1 Identify the possible hardware configurations 2.2 List the main steps involved in installing ENIQ 2.3 Identify the software requirements 2.4 Refer to the ENIQ to OSS-RC integration components 3 Perform system maintenance tasks 3.1 Remember the Shutdown/Start-up sequence for the different systems 3.2 Perform the required User Maintenance tasks 3.3 Maintain and healthy System, and a consistent File System 3.4 Outline the principles of backup management 3.5 Investigate Alarm Management further 4 Analyze the data workflow 4.1 Browse the directory structure 4.2 Manually upload data 89

90 4.3 Manage the Sets 4.4 Monitor the data loading 4.5 Monitor the data aggregations and initiate data re-aggregation 5 Examine the structure of the Sybase IQ database 5.1 Correlate what is known of data partitioning with the actual tables and views 5.2 Recognize the connection between the Business Object SQL statements and the stored data 5.3 Query the database using SQL GUI s or CLI 6 Practice the administration tasks and experience the tools 6.1 Execute day to day administration tasks such as; System status, Dataflow monitoring, Follow-up day aggregations, System memory, Incremental backup 6.2 Perform some of the weekly administration tasks such as; IQ PM database Full backup, Check the disk spaces, Follow-up week aggregations 6.3 Plan the monthly administration tasks, including the follow-up month aggregations 7 Discover technology packages 7.1 Make the connection between the creation of a Tech Pack, and the administration of ENIQ 7.2 Manage ENIQ licenses 7.3 Implement universe customization using a linked universe 7.4 Map counters from previous systems (e.g., SDM) 8 Diagnose reporting issues and perform basic troubleshooting 8.1 Determine who is responsible to deal with what challenge, especially as regards Report Developers queries 8.2 Recall the known issues and troubleshoot them Target audience The target audience for this course is: System Administrators Prerequisites Successful completion of the following courses: Ericsson Network IQ Overview, or extensive ENIQ experience. Successful completion of the following courses: Core, GRAN, or WCDMA Network Fundamentals Be familiar with Core GRAN, or WCDMA Performance Management IP Fundamentals Intermediate System Administration for the Solaris 10 operating System 3PP Sun Advanced System Administration for the Solaris 10 operating System 3PP Sun

91 Duration and class size The length of the course is 24 hours and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons, demonstrations and hands-on exercises. The exercises are mainly case oriented where the participant is expected to investigate applications. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction and pre-test PM reporting System specifications System maintenance and 3 3 and 4 Data workflow 4.0 Database structure Administrator s tasks and tools Tech packs management Troubleshooting Conclusion and post-test

92 ENIQ 11 Statistics, Overview Description LZU R1A ENIQ, SDM, KPI, BIS, WAS, BOXI, IQ! Too many abbreviations? Not enough time? With the increasing number of statistical data generated by your network (3G, IMS, LTE, IP convergence), you will need to understand what the new Ericsson performance management solution (ENIQ) is, and what it replaces (SDM). You will also want to know how it can support statistics for Ericsson and other vendor s technologies. This course is intended for users who are new to ENIQ, but are familiar with Performance Management (PM). It describes the functionalities of the latest ENIQ, how it brings value to your business, and how it differs from the previous solutions and previous releases. It is the must-have first step to take before attending the following ENIQ 11 Statistics courses: Operation (Product reports), Operation (Customer reports), Report migration workshop, System and dataflow administration. Learning objectives On completion of this course the participants will be able to: 1 Relate to the ENIQ reporting solution 1.1 Differentiate statistics and events reporting 1.2 Recognize the ENIQ Web Portal reports 1.3 Search the CPI for generic ENIQ information 2 Discuss the basic concepts involved in ENIQ 2.1 Identify 3 reasons why ENIQ was introduced 2.2 Recognize the relationship between the ENIQ components 2.3 Name the benefits of Sybase IQ over alternative types of databases 2.4 Underline the degree of integration of ENIQ with OSS-RC 3 Describe the Ericsson Network IQ performance management solution 3.1 Clarify the network configurations 3.2 Identify the ENIQ related application (for operation and administration) 3.3 State in one s own words how the data reaches the reports 3.4 Explore the Customer Documentation to identify which technologies are supported by ENIQ 4 Illustrate the features and functionalities of ENIQ 4.1 Clarify the data aggregation principles 92

93 4.2 Compare ENIQ with SDM Target audience The target audience for this course is: Service Planning Engineer, Service Design Engineer, Network Design Engineer, Network Deployment Engineer, Service Deployment Engineer, System Technician, Service Technician, Service Engineer, System Engineer, Field Technician, System Administrator, Application Developer, Business Developer, Customer Care Administrator; who are involved in reporting on Performance Management, or are otherwise impacted by ENIQ. Prerequisites The participants should be familiar with: Core or Radio Access Network Fundamentals Be familiar with Performance Management for a given managed technology (Core, GSM, WCDMA, LTE, etc.) Duration and class size The length of the course is 1 day. The maximum number of participants is 16. Learning situation This course is based on instructor led lessons and demonstrations

94 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction ENIQ reporting solution 1 1 ENIQ concepts 1 1 Ericsson Network IQ PM Solution ENIQ functionalities Conclusion and post-test

95 ENIQ 11 Events, Operation Description LZU R1A The packet switched network produces a number of very useful events describing in details the various steps and phases of a data connection. But these events collected in a binary format are not always easy to exploit. ENIQ Events will be to the event reporting what ENIQ Statistics has been to the reporting on counters: it will make it easier, faster, and more user-friendly. This course will introduce you to the ENIQ Events technology, and will allow you to use the web interface functionalities to report on and troubleshoots on various aspects of the packet switched connection. The subscriber, network element, and terminal oriented views will be used to allow you to monitor the service quality from a number of different vantage points: You will also learn what an end-user needs to know about the system administration, and how ENIQ Event will evolve in the near future. After this course you will be ready to exploit the binary files produced by the SGSN in the Ericsson base station subsystem (BSS), and you will be ready for future developments hat will see more nodes and more vendors supported. Learning objectives On completion of this course the participants will be able to: 1 Introduce ENIQ 1.1 Differentiate statistics and events reporting 1.2 Outline the Sybase IQ database 1.3 Review the documentation 2 ENIQ Events concepts 2.1 Describe the GPRS events dataflow 2.2 List the ENIQ Events products and components 2.3 Understand the impact of gathering and mediating the SGSN-MME 2G input files 2.4 Relate to the storage and access of the raw event data 2.5 Present the data aggregation and retention strategy 2.6 Refer to the backup strategy 2.7 List the user interface technology packages (TP s) 3 Analyse and visualize data using the graphical user interface features 3.1 Launch and navigate the GUI 95

96 3.2 Recognize the common menu features 3.3 Exploit event data as tables and charts at the different network levels 3.4 Visualize terminal events and KPI s 3.5 Visualize subscriber session events 3.6 Rank the data 4 ENIQ Events support 4.1 Recall the tasks performed by the system administrators 4.2 Gather troubleshooting information and report issues Target audience The target audience for this course is: Network Design Engineer, Network Deployment Engineer, Service Deployment Engineer, System Technician, Service Technician, Service Engineer, System Engineer, System Administrator, Customer Care Administrator; who are involved in reporting on packet switched event, or are otherwise impacted by ENIQ Events. Prerequisites The participants should be familiar with the GPRS nodes, in particular the SGSN or MME nodes, and events workflow. Duration and class size The length of the course is 1 day. The maximum number of participants is 8 Learning situation The course is based on instructor-led lessons, demonstrations and hands-on exercises. The exercises are mainly case oriented where the participant is expected to investigate applications

97 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction and pre-test ENIQ 11 introduction 1 1 ENIQ 11 Events concepts Graphical user interface Support and troubleshooting 1 1 Conclusion and post-test

98 ENIQ 11 Statistics, Operation (Product reports) LZU R1A Description You know that ENIQ is the Ericsson performance management (PM) tool that matches the increasing complexity of your network. You also know that it is very intuitive to use, but you want to ensure you make the best of the default functionalities delivered with your PM solution. This course is intended for users who are new to ENIQ, but are familiar with performance management. It provides a practical understanding on how to best use the Product Reports day-to-day. Following this course you will be better prepared to use report published on the Web portal, but it will also prepare you to attend further ENIQ 11 Statistics courses. To create your own reports you can attend Operation (Customer reports) and Report migration workshop; to administer ENIQ you can attend System and dataflow administration. Note: This course will detail the product reporting in ENIQ; it does not deal with specific counter values or KPI s interpretation, this is covered in the corresponding PM courses. Learning objectives On completion of this course the participants will be able to: 1 Introduce ENIQ 1.1 Present ENIQ statistics PM solution 1.2 Access operator s applications 2 Perform the reporting operations using the Web Portal 2.1 Navigate the Web Portal interface 2.2 Run a product report set 2.3 Exploit the output 2.4 Publish a report in a folder and to categories 2.5 Configure the web portal to improve operations 3 Practice the reporting operations using the Web Intelligence Rich Client 3.1 Navigate the Web Intelligence Rich Client interface 3.2 Run a product sub-report 98

99 3.3 Schedule a sub-report 4 Manage sub-report instancesrefer to the ENIQ documentation 4.1 List the KPI s contained in the product reports 4.2 Describe the database content 4.3 Relate the universe references to the database content 4.4 Review the supporting documentation Target audience The target audience for this course is: Network Design Engineer, Network Deployment Engineer, Service Deployment Engineer, System Technician, Service Technician, Service Engineer, System Engineer, System Administrator, Customer Care Administrator; who are involved in reporting on using PM reports, or are otherwise impacted by ENIQ. Prerequisites Successful completion of the following courses: ENIQ 11, Overview Core or Radio Access Network Fundamentals Be familiar with Performance Management for a given managed technology (Core, GSM, WCDMA, LTE, etc.) Duration and class size The length of the course is 1 day. The maximum number of participants is 8. Learning situation The course is based on instructor-led lessons, demonstrations and hands-on exercises. The exercises are mainly case oriented where the participant is expected to investigate applications

100 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction and pre-test ENIQ introduction Perform the reporting operations using the Web Portal 2 1 Practice the reporting operations using the Web Intelligence Rich Client 2 1 ENIQ Documentation Conclusion and post-test

101 ENIQ 11 Statistics, Operation (Customer reports) Description LZU R1A You know that ENIQ is the Ericsson performance management tool that matches the increasing complexity of your network. You are familiar with the performance management of your network, and you are already using the ENIQ product reports relevant to your technology. But you want to leverage the flexibility of ENIQ to customize reports and universes; including better scheduling of reports, the use of the Alarm Module, and the customization of Busy Hours criteria. This course is intended for users who are familiar with ENIQ, and need to customize/create basic reports. It provides an insight in the structure of universes and basic report design. Following this course you will better prepared to create and customize basic reports, but it will also prepare you to attend further courses. To migrate your existing customized reports or design more complex reports, you can attend the ENIQ 11 Statistics, Report migration workshop which is designed to answer your real-life issues and is best delivered on your equipment. Note: This course will detail the product reporting in ENIQ; it does not deal with specific counter values or KPI s interpretation, this is covered in the corresponding PM courses. Learning objectives On completion of this course the participants will be able to: 1 Remember ENIQ Product reports 1.1 Introduce ENIQRun a product report set in the Web Portal 1.2 Refresh a product sub-report in the Web Intelligence Rich Client 1.3 Explore the documentation 2 Define an ad-hoc report 2.1 Create a sub-report (Raw, Day, Day BH) 2.2 Use a customized busy hour criteria 2.3 Select query objects 2.4 Filter a query 2.5 Create once-off operational KPI s at report level 2.6 Publish a customer report set 3 Study a BO universe s structure 101

102 3.1 Connect the universe objects to the SQL query 3.2 Navigate the Business Objects Designer interface 3.3 Use linked universes 3.4 Create re-usable variables at universe level 4 Customize reports design 4.1 tables and charts 4.2 Use formats and format templates 4.3 Modify a product sub-report for scheduling 5 Set up statistical alarms 5.1 Clarify the workflow relating to performance alarm generation 5.2 Recognize the different types of templates, and when to use them 5.3 Create a defined alarm type, using the Web Intelligence Rich Client 5.4 Activate a defined alarm type, using the alarm configuration interface 6 Discuss the steps to follow before seeking assistance 6.1 Determine who is responsible to deal with what challenge 6.2 Gather relevant information 6.3 Escalate the issue after having documented the steps taken to identify and resolve the issue Target audience The target audience for this course is: Service Deployment Engineer, System Technician, Service Technician, Service Engineer, System Engineer; who are involved in creating PM reports, or are otherwise impacted by ENIQ reporting. Prerequisites Successful completion of the following courses: ENIQ 11 Statistics, Overview ENIQ 11 Statistics, Operation (Product reports) Core or Radio Access Network Fundamentals Be familiar with Performance Management for a given managed technology (Core, GSM, WCDMA, LTE, etc.) Duration and class size The length of the course is 2 days. The maximum number of participants is

103 Learning situation The course is based on instructor-led lessons, demonstrations and hands-on exercises. The exercises are mainly case oriented where the participant is expected to investigate applications. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction and pre-test ENIQ product reports Report creation ENIQ universes structure and 2 Customizing reports Statistical alarms Report troubleshooting Conclusion and post-test

104 ENIQ 11 Statistics, Report migration workshop Description LZU R1A You are impressed with the ENIQ performance management capabilities. You are now acquainted with the operation of ENIQ using product and customer reports, but sometimes you feel lost with the comprehensiveness of this new performance tool. You know ENIQ is an improvement on the previous solutions, in terms of performance and capacity, but you were used to the old ways, with the old reports. You feel some reports are missing, some counter information seems to no be available, and you do not know where to start. ENIQ 11 Statistics, Overview and ENIQ 11 Statistics, Operation courses were aimed at developing your competency in using ENIQ from scratch. This ENIQ Migration Workshop will guide you in the process of mapping your existing reports to ensure all your information is taken into account. It will be based on a migration from SDM to ENIQ as a use case, but will provide you with startegies to perform migrations from other systems. It will also demonstrate some of the most common pitfalls in migrating your reports, in order to retain as much backward compatibility as possible. At this stage the conceptual differences between your previous PM solution and ENIQ will become clearer. This workshop is extremely flexible, and is aimed at resolving real-life issues. Therefore it is even more beneficial if delivered on your equipment. At the end of this course you will be able to migrate yourself reports of low to medium complexity, and you will be able to prepare and monitor the migration of more complex reports if you require Ericsson to take care of them as a service. Note: This course does not deal with specific counter values or KPI s interpretation, this is covered in the corresponding PM courses. It is not a substitute for Business Objects training if you are involved in developing reports. 104

105 Learning objectives On completion of this course the participants will be able to: 1 Report using ENIQ (product and customer reports) Give an overview of ENIQ Run reports in ENIQ Customize reports in ENIQ 2 Map previous report objects to ENIQ objects Inventory counter objects from reports Identify the BO universe objects or SQL queries objects Trace the universe object back to the node level counters Ensure the counters are collected from the nodes Match the counters back to the ENIQ BO universe 3 Migrate a simple report Agree on complexity criteria Identify reports qualifying for migration Import a BO 6.5 (*.rep) subreport to the BO XI Deski (*.rep) format Migrate a Deski (*.rep) report to the Webi format (*.wid) Re-use the mapping techniques 4 Customize and improve appearance of a migrated report Customize complex layouts Customize the header Create charts View and edit formulas Sort and filter reports Highlight thresholds using alerters Enhance the data presentation by breaking down the output Work with layout templates Migrate a report using a template report Publish a report Schedule a report 5 Work with BO report contexts Differentiate between input context and output context Determine default context Use BO functions to manage contextual calculations Add and remove dimensions to and from the context (ForEach, ForAll) Define an ad-hoc context (In, etc.) 6 Implement backward compatibility Edit a customized (linked) BO universes Explore the BO universe structure Manage prompts, and select the time or object resolution

106 Create or modify report conditions Create KPI s in reports and in the universes Use aggregation awareness Create multiple data providers when using multiple tables Use common dimensions in different "contexts" Implement differential time and group aggregation Manage cell sets/area functionality 7 Manage special type of counters Work with incremental counters Work with PDF vector counters Work with DDM vector counters Handle counters with special aggregation or resolution characteristics Use contextual aggregation to simplify KPI/variable creation 8 Resolve real-life issues Migrate a real-life report Recreate a lost counter Handle customized busy hours Follow the life-cycle of a performance alarm Resolve other real-life issues Target audience The target audience for this course is: Service Deployment Engineer, Service Engineer, System Engineer; who are involved in creating complex PM reports or migrating them from a non-eniq system to ENIQ. Prerequisites Successful completion of the following courses: ENIQ 11 Statistics, Overview, or extensive ENIQ experience ENIQ 11 Statistics, Operation (Product reports) ENIQ 11 Statistics, Operation (Customer reports) BOXI reporting experience, if possible involved with customer s requirements Core or Radio Access Network Fundamentals Be familiar with Performance Management for a given managed technology (Core, GSM, WCDMA, LTE, etc.) Duration and class size The length of the course is 3 days

107 The maximum number of participants is 8. Learning situation The course is based on workshop activities, demonstrations and hands-on exercises. The exercises are mainly case oriented where the participant is expected to investigate applications. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Ideally, when the course is delivered on the customer s equipment, the topic covered are driven by customer needs. Day Topics in the course Estimated time 1 Introduction and pre-test Report using ENIQ (product and customer reports) Map previous report objects to ENIQ objects Migrate a simple report and 2 Customize and improve appearance of a migrated report Work with contexts Implement backward compatibility Manage special type of counters Student-driven cases/issues Conclusion and post-test

108 ENIQ 11, System and dataflow administration (Events and Statistics) Description LZU R1A ENQ Events and ENIQ Statistics differ in their end-user interfaces, but are very similar in their adminstration. They are based on Sybase IQ, a database which in itself requires very little adminstration, and are both using similar implementations of the ENIQ server. This course is for anyone responsible for the administration of an Ericsson Network IQ System. It will focus on the daily, weekly and monthly task to be performed by an ENIQ System Administrator. It will also highlight differences between the ENIQ Statistics and Events adminsitration. Finally it will give a larger perspective by experiencing the reporting aspect of ENIQ, and by looking at what happens behind the scene to make ENIQ a future-proof performance management solution. If you are also involved in migrating existing statistical reports, this training may be a very good complement to the ENIQ 11 Statistics, Report migration workshop. Note: This course will detail the administration of ENIQ; it does not deal with specific counter values, KPI s interpretation or Event handling, this is covered in the corresponding PM courses. It is not a substitute for OSS-RC System Administration, Solaris, Business Objects or Sybase training if involved in developing reports, advanced system administration, or platform troubleshooting. Learning objectives On completion of this course the participants will be able to: 1 Experience the reporting solution Run a statistical report on Web Portal Create a report in Web Intelligence Rich Client View events and KPI s in Events UI Explore other ENIQ PM tools 2 Discuss the system specifications Identify the possible hardware configurations Identify the installation requirements List the main steps involved in installing ENIQ systems 108

109 Refer to the ENIQ to OSS-RC integration components 3 Perform system maintenance tasks Remember the shutdown/start-up sequence for the different systems Perform the required system user maintenance tasks Manage BO applications, reports and users for Statistics Monitor the ENIQ systems and manage ENIQ sets Configure logging details Maintain a healthy and consistent file system Adjust data retention Manage busy hours for Statistics Outline the principles of backup management Investigate OSS-RC side of alarm management for Statistics 4 Analyze the data workflow Browse the directory structure Manually upload data Monitor the data loading Monitor the data aggregations and initiate data re-aggregation Configure monitoring thresholds Verify the data Manage unknown cells for Events 5 Examine the structure of the Sybase IQ database Access the partitioned tables and the views Correlate the data and database users Recognize the connection between the BO XI SQL statements and the stored data for Statistics Query the database using SQL GUI s or CLI 6 Practice the administration tasks and experience the tools Recall the data workflow and the administration tools Execute day to day administration tasks related to: system status, dataflow monitoring, daily aggregations, system memory, backup Perform some of the weekly administration tasks related to: backup, disk space, weekly BH aggregations Plan the monthly administration tasks, including the follow-up of monthly BH aggregations Consider non-eniq tasks 7 Diagnose reporting issues and perform basic troubleshooting Determine roles and responsibilities Recall the known issues and troubleshoot them

110 Target audience The target audience for this course is: The target audience for this course is: The target audience for this course is: System Administrator, Network Deployment Engineer, Service Deployment Engineer, Application Developer; who are involved in planning, installing, administering or maintaining an ENIQ system. (Events or Statistics) Prerequisites Successful completion of the following courses: For ENIQ Statistics: ENIQ 11 Statistics, Overview AND ENIQ 11 Statistics, Operation (Product reports); Core or Radio Access Network Fundamentals Be familiar with Performance Management for a given managed technology (Core, GSM, WCDMA, LTE, etc.) AND/OR, for ENIQ Events: ENIQ 11 Events, Operation The participants should be familiar with the GPRS nodes and events workflow, in particular in particular the SGSN or MME nodes. AND for both: IP Fundamentals Intermediate System Administration for the Solaris 10 operating System 3PP Sun Duration and class size The length of the course is 4 days. The maximum number of participants is 8. Learning situation The course is based on instructor-led lessons, demonstrations and hands-on exercises. The exercises are mainly case oriented where the participant is expected to investigate applications related to the administration of ENIQ

111 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Ideally, when the course is delivered on the customer s equipment, the topic covered are driven by customer needs. Day Topics in the course Estimated time 1 Introduction and pre-test Statistics reporting and Events monitoring and 2 System specifications System maintenance and 3 Data workflow Database structure Administrator s tasks and tools Troubleshooting Conclusion and post-test Conclusion and post-test

112 OSS-RC Overview Description LZU R3A Today operators manage extremely large networks, varying from Wireline, GSM, CORE to 3G networks. This could mean that up to 30,000 cells may need to be configured, troubleshooted and monitored. Do you know how operators manage their network elements? Ericsson s Operation Support System for Radio & Core (OSS-RC) is designed to manage, configure, monitor, troubleshoot and upgrade all the various networks available i.e: wireline Core, 2G and 3G. Participants attending the OSS Overview course will be given a basic introduction to the OSS-RC R10 system. They will learn how OSS-RC R10 is used for centralized Operation and Maintenance of mobile networks, the nodes specific to each network as well as service layer equipment. Participants are introduced to the Sub-Network Management Platform and learn how its components and applications provide comprehensive configuration, management and optimization applications. They also learn about the benefits associated with these applications. Learning objectives On completion of this course the participants will be able to: 1 Explain why network management is necessary, and outline the role of OSS-RC as a network management system 1.1 Briefly describe the overall functionality offered by OSS-RC. 1.2 Identify the OSS-RC components that support two or more network types. 1.3 Briefly describe the structure of the Active Library Explorer, ALEX for OSS-RC. 1.4 Overview the functionality offered by the common integration framework CIF. 2 Discuss the OSS-RC Common Components 2.1 Outline the functionality of one or more common component 2.2 Recognize that components that support more than one network type. 2.3 Understand their basic functionality 3 Identify the OSS-RC Core Network Component 3.1 Understand and recognise each of the following: 3.2 MMCM 3.3 GCM: Relate GPRS-CM to GPRS Test and Monitoring 3.4 Core Network Status Monitor 3.5 Call Path Tracing application 112

113 3.6 Number Analysis Manager application 3.7 Interactive Messaging Manager application 3.8 IMS Configuration Manager application 3.9 MSC Feature Inventory 3.10 Review the new support for SAE 4 Identify the OSS-RC WCDMA and LTE RAN components 4.1 Be familiar with the Common Explorer and its functionality 4.2 List the benefits and basic functionality of the OSS-RC WCDMA and LTE components. 5 Identify the GSM RAN components. 5.1 Understand the functionality of the Cellular Network Administration application and interface. 5.2 Describe the Base Station Management applications. 5.3 Outline IP support and IP configuration for GSM RAN. 5.4 Recognise the benefit of Multipe Core Network Support Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, Service Technicians, System Engineers, and System Administrators or anyone who works with OSS and needs a high level overview of the product. This audience is anyone new to OSS-RC who requires an overview of the OSS-RC product. Prerequisites Successful completion of the following courses: WCDMA Network Fundamentals, WBL (FAB R1A) GSM Network Fundamentals WBL (FAB R1A) or GSM System Survey LZU GPRS System Survey LZU or Ericsson WCDMA System Overview LZU The participants should be familiar with GSM network or WCDMA network. Duration and class size The length of the course is 1 day and the maximum number of participants is

114 Learning situation This course is based on theoretical instructor-led lessons given in a classroom or virtual classroom environment with remote access to equipment and tools for demonstration purposes, where possible. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction to OSS-RC and Platform Overview 1 hour 1 OSS-RC Common Components 2 hours 1 OSS-RC Core Network Components 1 hour 1 OSS-RC WCDMA and LTE RAN Components 1 hour 1 OSS-RC GSM RAN and Wireline Components 1 hour

115 OSS-RC 10.0 Common Applications for Network Management LZU R1A Description Do you find network management a high-pressure and challenging activity? On a daily basis must you respond to demands for information on the status of the network, network trends and optimization? This OSS-RC 10.0 Common Applications for Network Management will give you an introduction to the various common applications available in OSS-RC 10. The course approaches network management proactively, introducing the OSS-RC applications that are used for the following key aspects of network management: Finding the current status of the network, and troubleshooting the network in the event of errors. Identifying trends in the network, prediciting problems and optimising the network as a result. Regular maintanance tasks to keep the network running smoothly at all times. After the course, the participants should have a basic understanding of how to use all the common OSS-RC applications and of how to proceed using the application themselves. There are several other courses which act as an add-on course to this common applications course, they are each 1day. They are: OSS-RC 10 Core Network Applications for Network Management LZU R1A OSS-RC 10 WCDMA/LTE RAN Applications for Network Management LZU R1A OSS-RC 10 GSM RAN Applications for Network Management LZU R1A It is recommended that at least 1 module is done with this 3 day Common Applications course. Learning objectives 115

116 The participants of the course will be able to choose from the following modules with the following objectives: OSS-RC Introduction 1 Explain on overview level the OSS-RC Network Management system. 1.1 Explain why network management is necessary, and outline the role of OSS-RC as a network management system 1.2 Describe the overall functionality offered by OSS-RC 1.3 Identify the OSS-RC components 1.4 Describe the OSS Network Explorer and the Active Library Explorer (ALEX). 1.5 Describe how to add NE s to be managed by OSS through the use of ARNE 1.6 Explain the purpose and functionality of the Common Integration Framework (CIF) 1.7 Describe in brief the client server architecture 1.8 Compare the two high availability solutions for OSS-RC, cluster and replication. OSS-RC Fault Management 2 Describe and use the Fault Management applications in OSS-RC 2.1 Explain the purpose of Fault Management (FM) and outline its benefits. 2.2 Describe the architecture of the FM System. 2.3 Identify the various FM applications available. 2.4 Describe the Alarm Handling process in OSS-RC. OSS-RC AXE Handling 3 Describe the AXE management tools within OSS-RC 3.1 Describe the MML command structure 3.2 Explain the CHA and WinFIOL tools available in OSS-RC for MML communication with AXE network elements. 3.3 Explore the functionality of the AXE Element Management tools (EMT): 3.4 Describe the Operations Support Procedure (OPS) tool and explore the OPS Scripting language for script development for AXE network elements. 3.5 Describe the Functionality of the File Handling Application (FHA)

117 OSS-RC Software/Hardware Management 4 Explain the Software Management Organizer application 4.1 Explain the importance of Software Management Organizer (SMO) in OSS RC 10 for regular maintenance of Network Elements. 4.2 Describe the functionality of SMO. OSS-RC Job Manager 5 Explore the functionality of the Job Manager applications. 5.1 Discuss the Job Structure and differentiate between the various components of a job such as tasks and activities. 5.2 Explore the options available from the Job Editor, Task Editor and Job Supervisor GUIs OSS-RC Network Statistics & ENIQ 6 Explain the Performance Management setup within OSS-RC 6.2 Describe the Network Statistics (NWS) Performance management solution for WCDMA, LTE, GSM, CORE including IMS. 7.2 Discuss the Statistical Measurement Initiation & Administration (SMIA), Measurement 7.3 Initiation & Administration (MIA), Performance Data Mediation (PDM) and Performance Management Subsystem (PMS) tools. 7.4 Describe the data mediation tools (Statistical Gateway - SGw) and storage methods (Statistical Data Mart - SDM) used in the NWS System. 7.5 Explore the functionality available from the Network Statistics Analyzer (NWS-A) tool for reporting on and analyzing statistical data and the Performance Statistical Alarm (PSA) Application that monitors thresholds in NWS. 7.6 Describe the Ericsson Network IQ (ENIQ) performance management solution 7.7 Examine how ENIQ is integrated into OSS-RC. OSS-RC Event Based Applications 8 Describe the optional features of the Event Based Applications for Core, WCDMA RAN and GSM RAN OSS-RC Radio Network Optimization

118 9 Describe the various optimization applications within RNO Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Engineers, and Service Engineers. This audience is anyone working with OSS-RC who requires an introduction regarding how to use OSS-RC for network management purposes, within the work area. Prerequisites Successful completion of the following courses are recommended: WCDMA Network Fundamentals, WBL (FAB R1A) or WCDMA Network Fundamentals, Blended Training (FAB R1A) or GSM Network Fundamentals WBL (FAB R1A) or GSM Network Fundamentals, Blended Training (FAB R1A) or LTE/SAE a System Overview (WBL- LZU R1A) or LTE/SAE System Overview (LZU R2A) The participants should be familiar with GSM network or WCDMA network or the LTE network Duration and class size The length of the course is 3 days and the maximum number of participants is 8. However it can be customized according to customer needs. Learning situation This is a workshop based on interactive training sessions in a classroom environment

119 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Modules in the course Estimated time 1 1. OSS-RC Introduction 3 hours 2. Fault Management 3 hours 2 3. AXE handling in OSS-RC 2 hours 4. Software/Hardware Management 2 hours 5. Job Manager 2 hours 3 6. Network Statistics & ENIQ 3 hours 7. Event Based Applications 1.5 hours 8. Radio Network Optimization 1.5 hours

120 OSS-RC 10.0 Core Network Applications for Network Management LZU R1A Description Do you find network management a high-pressure and challenging activity? On a daily basis must you respond to demands for information on the status of the network, network trends and optimization? This OSS-RC 10 Core Network Applications for Network Management is a course that can be added to the OSS-RC 10 Common Applications for Network Management course or can be taken on it own. It gives an introduction to the various Core Network applications available in OSS-RC 10 for the Packet and Circuit Switched domains, covering the core nodes for GSM, WCDMA, SAE and IMS. The course approaches network management proactively, introducing the OSS-RC applications that are used for the following key aspects of network management: Helps you to make configuration changes in the Core network Finding the current status of the network, and troubleshooting the network in the event of errors. After the course, the participants should have a basic understanding of how to use all the Core Network OSS-RC applications and of how to proceed using the application themselves. There are several other courses which act as an add-on s to this course, they are each 1 day courses, they are: OSS-RC 10 WCDMA/LTE RAN Applications for Network Management OSS-RC 10 GSM RAN Applications for Network Management LZU R1A It is requirement that the 3 day OSS-RC 10 Common Applications for Network Management (LZU R1A) course be done before this course. 120

121 Learning objectives Core Network Applications: 1. Describe all the OSS-RC Core applications 1.1 Describe the key functions of the MSC MGw Configuration Manager (MMCM) in OSS-RC. 1.2 Discuss the MSC Feature Inventory Job. 1.3 Explain the features and benefits of the Interactive Messaging Manager, Number Analysis Manager and Call Path Tracing 1.4 Describe MSC in Pool Management 1.5 Explain the AXE Audit Tool for MSC-S Blade Cluster 1.6 Describe the key functions of the GPRS Configuration Management tool 1.7 Explain the GPRS test and monitoring features within GCM 1.8 Describe the SGSN in Pool Management feature 1.9 Describe the SAE support OSS RC 10 provides 1.10 Common Core Network Component 1.11 Describe the functionality of CNSM 1.12 Discuss the Fault Management Support provided by OSS RC for IMS nodes Describe the key functions of the IMS Configuration Manager application 1.14 Recap briefly on the Performance Management support of the IMS nodes Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Engineers, and Service Engineers. This audience is anyone working with OSS-RC who requires an introduction regarding how to use OSS-RC for network management purposes, within the work area. Prerequisites Successful completion of the following courses are recommended: OSS-RC 10 Common Applications for Network Management (LZU R1A) WCDMA Network Fundamentals, WBL (FAB R1A) or WCDMA Network Fundamentals, Blended Training (FAB R1A) or LTE/SAE a System Overview (WBL- LZU R1A)

122 or LTE/SAE System Overview (LZU R2A) or GSM Network Fundamentals WBL (FAB R1A) or GSM Network Fundamentals, Blended Training (FAB R1A) or IMS 4.1 Overview (LZU R1B) The participants should be familiar with Core Network Packet & Circuit Switched domains for GSM/WCDMA/SAE aswell as the IMS nodes. Duration and class size The length of the course is 1 day and the maximum number of participants is 8. However it can be customized according to customer needs. Learning situation This is a workshop based on interactive training sessions in a classroom environment

123 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Modules in the course Estimated time 1 1. Core Network Applications a. Circuit Switched Applications 2 hours b. Packet Switched Applications 2 hours c. Common Core Applications 1 hours d. IMS Application 1 hours

124 OSS-RC 10.0 GSM RAN Applications for Network Management LZU R1A Description Do you find network management a high-pressure and challenging activity? On a daily basis must you respond to demands for information on the status of the network, network trends and optimization? This OSS-RC 10 GSM WCDMA/LTE RAN Applications for Network Management is a module that can be added to the OSS-RC 10 Common Applications for Network Management course or can be taken on it own. It gives an introduction to the various GSM RAN applications available in OSS-RC 10. The course approaches network management proactively, introducing the OSS-RC applications that are used for the following key aspects of network management: Finding the current status of the network, and troubleshooting the network in the event of errors. Helps you to make configuration changes in the RAN network After the course, the participants should have a basic understanding of how to use all the GSM RAN OSS-RC applications and of how to proceed using the application themselves. There are several other courses which act as an add-on modules to this course, they are each 1day modules. They are 1. OSS-RC 10 Core Network Applications for Network Management LZU R1A 2. OSS-RC 10 WCDMA/LTE RAN Applications for Network Management LZU R1A It is recommended that the 3 day OSS-RC 10 Common Applications for Network Management Common Applications (LZU R1A) course be done before this module. Learning objectives 124

125 OSS-RC GSM RAN Applications 1 Describe CNA, CNAI and the concepts of valid and planned area network configurations 2 Explain the Base Station Management (BSM) feature. 3 Determine the use of the Performance Management Traffic Recording (PMR) applications; 3.1 Mobile Traffic Recording (MTR) 3.2 Cell Traffic Recording (CTR) 3.3 Channel Event Recording (CER) 3.4 Identify the new applications; 3.5 Mobile@Home Management 3.6 Multiple Core Network Support Management 3.7 Describe the IP Support applications for the GSM RAN 3.8 IP Configuration Support 3.9 Abis over IP Configuration Management Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Engineers, and Service Engineers. This audience is anyone working with OSS-RC who requires an introduction regarding how to use OSS-RC for network management purposes, within the work area. Prerequisites Successful completion of the following courses are recommended: GSM Network Fundamentals WBL (FAB R1A) or GSM Network Fundamentals, Blended Training (FAB R1A) The participants should be familiar with GSM network. Duration and class size

126 The length of the course is 1 days and the maximum number of participants is 8. However it can be customized according to customer needs. Learning situation This is a workshop based on interactive training sessions in a classroom environment. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 GSM RAN Applications 6 hours

127 OSS-RC 10.0 WCDMA/LTE RAN Applications for Network Management LZU R1A Description Do you find network management a high-pressure and challenging activity? On a daily basis must you respond to demands for information on the status of the network, network trends and optimization? This OSS-RC 10 WCDMA/LTE RAN Applications for Network Management is a module that can be added to the OSS-RC 10 Common Applications for Network Management course or can be taken on it own. It gives an introduction to the various WCDMA and LTE RAN applications available in OSS-RC 10. The course approaches network management proactively, introducing the OSS-RC applications that are used for the following key aspects of network management: Finding the current status of the network, and troubleshooting the network in the event of errors. Helps you to make configuration changes in the RAN network After the course, the participants should have a basic understanding of how to use all the WCDMA and LTE RAN OSS-RC applications and of how to proceed using the application themselves. There are several other courses which act as an add-on courses, they are each 1 day in duration. They are; OSS-RC 10 Core Network Applications for Network Management LZU R1A OSS-RC 10 GSM RAN Applications for Network Management LZU R1A It is requirement that the 3 day OSS-RC 10 Common Applications for Network Management (LZU R1A) course be done before this module. 127

128 Learning objectives OSS-RC WCDMA/LTE RAN Applications 1 Describe the OSS-RC WCDMA/LTE applications 1.1 Describe the functionality of the Common Explorer (CEX) in OSS RC Identify and describe the various Configuration applications in the Common Explorer; 2.1 Bulk Configuration 2.2 Add RBS Wizard (ARW) 2.3 Base Station Integration Manager (BSIM) 2.4 Transport tool for re-parenting (TTR) 2.5 Radio tool for re-parenting (RTR) 2.6 Trivial Export and Import (TEI) 2.7 Advanced MO scripting (AMOS) 2.8 RBS Power Save (RPS) 3 Describe the functionality of all the Diagnostic and Monitoring tools in Common Explorer. 3.1 Network Status Display (NSD) 3.2 Node Status Analyser (NSA) 3.3 Transport Network Topology Viewer (TELIS) 3.4 Cell Availability 3.5 Health Check 3.6 IRATHOM 3.7 Recording and Events Interface (REI) Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Engineers, and Service Engineers. This audience is anyone working with OSS-RC who requires an introduction regarding how to use OSS-RC for network management purposes, within the work area

129 Prerequisites Successful completion of the following courses are recommended: OSS-RC 10 Common Applications for Network Management (LZU R1A) and WCDMA Network Fundamentals, WBL (FAB R1A) or WCDMA Network Fundamentals, Blended Training (FAB R1A) or LTE/SAE a System Overview (WBL- LZU R1A) or LTE/SAE System Overview (LZU R2A) The participants should be familiar with WCDMA network or the LTE network. Duration and class size The length of the course is 1 days and the maximum number of participants is 8. However it can be customized according to customer needs. Learning situation This is a workshop based on interactive training sessions in a classroom environment. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Modules in the course Estimated time 1 WCDMA/LTE RAN Applications 6 hours

130 OSS-RC 10.0 Core System Administration LZU R1A Description This course will give the student thorough knowledge about administration of the OSS-RC system. After the course the students will be able to handle network element connections to Core network elements, administration of the Core Network related applications and both standard and corrective maintenance of the system. The student will gain knowledge about how to manage processes, errors and authority issues in the OSS-RC system. The course consists of chapters with both theoretical and practical sessions. The theoretical parts explain the structure of the OSS-RC system and the network environment. In the practical sessions the students will be presented with the tasks required to administer and maintain an OSS-RC system. The students solve the tasks on a training system, using the on-line documentation. It should be noted that this is not an OSS-RC operations course where the applications are operated, and neither does it give any information on how to operate or administer different network elements. On completion of this course the participants will be able to: 1 Analyze OSS-RC on overview level 1.1 Describe the role that OSS-RC plays in supporting a telecommunications network 1.2 Locate key documents in the ALEX documentation for OSS-RC 2 Manage User accounts in OSS-RC 2.1 Discuss the use of LDAP DS versus NIS 2.2 Add and Delete OSS-RC User Accounts 2.3 Modify a User's Authority in TSS 2.4 Use TSS Authority Administration GUI 2.5 Implement TSS Password Administration CLI 3 Navigate the OSS-RC file system structure 3.1 Explain the disk configurations used in OSS-RC 3.2 Differentiate between the uses of Solaris and Veritas Volume Managers 3.3 Investigate DMR, the standard backup solution for backup and restore. 3.4 Determine and describe the functions of DMR 3.5 Handle DMR to take file system backups and restores 3.6 Describe the Storage Checkpoint feature and use its interface 4 Explain the structure of Common Integration Framework (CIF) Platform 130

131 4.1 Identify the components of the CIF Software Architecture and explain the function each provides 4.2 Recognize the role of the Solaris Operating System 4.3 Use the Service Management Facility to control the Solaris process 4.4 Investigate the different Database solutions provided by CIF and use tools to administer their operation 4.5 Determine the role CORBA based services play in the operation of the CIF platform 5 Explain the services provided by the Common Integration Framework (CIF) Platform 5.1 Investigate the role of CIF Self Management 5.2 Explain the Managed Component (MC) Concept 5.3 Use the CIF Management Console to manage MCs 5.4 Determine the role of the Configuration Service 5.5 Use Object Explorer to access information held in Configuration Services 5.6 Identify the use of the LDAP directory service and employ tools to browse its structure 5.7 Investigate the services used for navigation, parameter and event distribution within the platform 6 Identify the ONRM, it's topology and connection to other OSS-RC Subsystems 6.1 Determine the purpose of the ARNE tool and how data is managed within the ONRM 6.2 Explain the ONE Application's purpose 6.3 Use tools to check on ONRM's sanity and consistency 6.4 Identify the functionality of the Base Station Integration Manager 6.5 Perform Administration of the ENIQ Mediation (ENIQ-M) feature 7 Investigate the Fault Management Subsystem 7.1 Inspect the Fault Management Subsystem architecture 7.2 Determine the Managed Components and Processes used in FM 7.3 Investigate the basic features of GUI Alarm Viewers and FM NMS interfaces 7.4 Navigate the flow of alarms 7.5 List and use troubleshooting tools at different FM internal interfaces 8 Explain and configure the Alarm Interface to CPP network elements 8.1 Discuss the 3GPP Alarm and Notification IRP Interface 8.2 Describe the CIRP Manager in OSS-RC 8.3 Follow the flow of alarms from network element to FM Kernel 9 Handle the Statistical Data Mart (SDM) 9.1 Describe the SDM architecture 9.2 Explain interfaces for GSM and Core network statistical data 9.3 Manage standard maintenance procedure 9.4 Verify SDM's operation

132 10 10 Handle AXE common applications and troubleshoot 10.1 Describe the overall architecture of External Access Manager 10.2 Explain the main applications from EMT package (SRM, CLS & TGw) 10.3 Configure and Troubleshoot Telnet Gateway (TGw) 10.4 Use SRM and CLS 10.5 Explain the CNA architecture, the different Planned Area's and Jobs 10.6 Verify CNA operation and perform maintenance 10.7 Outline the concept of BCM/BSM Software 10.8 Troubleshoot BSM adjusts 10.9 Explain the concept and architecture of SMIA Perform basic troubleshooting on SMIA 11 Handle IOG type AXE network elements in OSS-RC 11.1 Describe the basic interface on AXE IOG equipment 11.2 Identify the tools in OSS-RC used to connect to AXE IOG nodes 11.3 Explain how configuration management is executed to AXE IOG nodes 11.4 Use tools troubleshoot access problems on AXE IOG nodes 11.5 Clarify the FM interface to AXE IOG nodes 11.6 Examine the flow of alarm information from network element to FM Kernel 11.7 Use troubleshooting tools to verify alarm flow 11.8 Use configuration tools to customize the alarm reception 11.9 Describe the process of integrating a AXE IOG network element to OSS-RC Integrate a new AXE IOG network element to OSS-RC Identify the different tools used to verify the interfaces to the new network element Outline the simplified setup of statistical recordings on AXE IOG nodes Indicate the different tables on IOG holding PM related Configuration data Define those entities by which recordings are produced and send to OSS-RC Verify the setup of SMIA and other recordings on AXE IOG nodes Verify the flow of statistical recordings from AXE IOG through OSS-RC SGW 12 Handle APG type AXE network elements in OSS-RC 12.1 Outline the basic interface on AXE APG equipment 12.2 Identify the tools in OSS used to connect to AXE APG nodes 12.3 Explain how configuration management is executed to AXE APG nodes 12.4 Use tools troubleshoot access problems on AXE APG nodes 12.5 Describe the FM interface to AXE APG nodes 12.6 Interpret the flow of alarm information from network element to FM Kernel 12.7 Use troubleshooting tools to verify alarm flow 12.8 Use configuration tools to customize the alarm reception 12.9 Integrate an AXE APG network element to OSS-RC Include a new AXE APG network element to OSS-R

133 12.11 Verify the interfaces to the new network element Outline the simplified setup of statistical recordings on AXE APG nodes Explain the different tables on APG holding PM related Configuration data Define those entities by which recordings are produced and send to OSS-RC Verify the setup of SMIA and other recordings on AXE APG nodes Verify the flow of statistical recordings from AXE APG through OSS-RC SGW 13 Use and explain M-MGw specific OSS-RC features and interfaces 13.1 Clarify the CM interface on M-MGw to OSS-RC 13.2 Explain the Mobile Media Gateway and MSC CM 13.3 Integrate a new Mobile Media Gateway to OSS-RC 13.4 Explain the overall concept of M-MGw statistical interface to OSS-RC 13.5 Explain the MIA/SGw solution and the data reception in OSS-RC 13.6 Setup new recordings and verify the recording file transfer 14 Describe the SAE Network 14.1 Discuss the EPC and EPS Architecture 14.2 Describe SAE interface with LTE 14.3 Integrate a new SAE Node in the OSS-RC 14.4 Discuss the interfaces between the User and control plane in the SAE Network 14.5 Explain the MIA/Job Manager solution and the data reception in OSS-RC 15 GSN Specific 15.1 Describe the GPRS System 15.2 Integrate GPRS nodes with OSS RC 15.3 Perform basic troubleshooting of GPRS Fault Management Interface 15.4 Explain the overall concept of the GSN statistical interface to OSS-RC 15.5 Use the GPRS Configuration Manager to configure the GSN nodes in the GSM and WCDMA networks 16 Use and maintain the O&M Backup Solution (OMBS) 16.1 Describe the OMBS Hardware & Software Architecture 16.2 Investigate the use of the GUI/Command line interfaces to configure Backup Profiles 16.3 Employ the tools perform and verify the backup execution 16.4 Identify the functionality of Bare Metal Restore as part of OMBS 17 Discuss the High Availability Solutions 17.1 Describe the High Availability Cluster Server Solution 17.2 Analyze the HA Cluster Communications 17.3 Perform Administration on HA Cluster systems 17.4 Describe the High Availability Replication Solution 17.5 Compare the different HA-RS Scenarios

134 Target audience The target audience for this course is: System Administrators Prerequisites The participants should be familiar with OSS-RC operations applications related to the Core Network. Suitable courses include: OSS-RC Overview LZU R3A OSS-RC 10 Common Applications for Network Management LZU R1A OSS-RC 10 Core Network Applications for Network Management LZU R1A Successful completion of the following external courses or equivalent knowledge: Sybase: Fast track to Adaptive Server Enterprise Sun: Solaris 10 System Administration I and II The participants should also be familiar with Veritas Volume Management and have general knowledge of TCP/IP. Duration and class size The length of the course is 7 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons and case-oriented exercises in a classroom equipped with an LCD-projector and a training environment where students use an OSS-RC server with connections to either real or simulated network elements

135 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 2 hours 1 User management 4 hours 2 Disk & Volume Management 3 hours 2 CIF Platform Overview 3 hours 3 CIF Platform Services 4 hours 3 Node Integration General and Data Handling 2 hours 4 Core Network Node OSS-RC Integration 1 hours 4 FM Architecture / FM Basic, Kernel / FM Viewer 4 hours 4 CPP FM Interface 1 hours 5 Statistical Data Mart 2 hours AXE Common Components AXE APG Specific 2 hours 2.5 hours 6 AXE IOG Specific 2.5 hours M-MGw Specific 2.5 hours 6/7 SAE Specific 2 hours 7 GSN Specific 2.5 hours OMBS High Availability 1.5 hours 1.5 hours

136 OSS-RC 10.0 GSM System Administration LZU R1A Description This course will give the student thorough knowledge about administration of the OSS-RC system. After the course the students will be able to handle network element connections to GSM network elements, administration of the GSM related applications and both standard and corrective maintenance of the system. The student will gain knowledge about how to manage processes, errors and authority issues in the OSS-RC system. The course consists of chapters with both theoretical and practical sessions. The theoretical parts explain the structure of the OSS-RC system and the network environment. In the practical sessions the students will be presented with the tasks required to administer and maintain an OSS-RC system. The students solve the tasks on a training system, using the on-line documentation. It should be noted that this is not an OSS-RC operations course where the applications are operated, and neither does it give any information on how to operate or administer different network elements. On completion of this course the participants will be able to: 1 Analyze OSS-RC on overview level 1.1 Describe the role that OSS-RC plays in supporting a telecommunications network 1.2 Locate key documents in the ALEX documentation for OSS-RC 2 Manage User accounts in OSS-RC 2.1 Discuss the use of LDAP DS versus NIS 2.2 Add and Delete OSS-RC User Accounts 2.3 Modify a User's Authority in TSS 2.4 Use TSS Authority Administration GUI 2.5 Implement TSS Password Administration CLI 3 Navigate the OSS-RC file system structure 3.1 Explain the disk configurations used in OSS-RC 3.2 Differentiate between the uses of Solaris and Veritas Volume Managers 3.3 Investigate DMR, the standard backup solution for backup and restore. 3.4 Determine and describe the functions of DMR 3.5 Handle DMR to take file system backups and restores 3.6 Describe the Storage Checkpoint feature and use its interfaces 136

137 4 Explain the structure of Common Integration Framework (CIF) Platform 4.1 Identify the components of the CIF Software Architecture and explain the function each provides 4.2 Recognize the role of the Solaris Operating System 4.3 Use the Service Management Facility to control the Solaris process 4.4 Investigate the different Database solutions provided by CIF and use tools to administer their operation 4.5 Determine the role CORBA based services play in the operation of the CIF platform 5 Explain the services provided by the Common Integration Framework (CIF) Platform 5.1 Investigate the role of CIF Self Management 5.2 Explain the Managed Component (MC) Concept 5.3 Use the CIF Management Console to manage MCs 5.4 Determine the role of the Configuration Service 5.5 Use Object Explorer to access information held in Configuration Services 5.6 Identify the use of the LDAP directory service and employ tools to browse its structure 5.7 Investigate the services used for navigation, parameter and event distribution within the platform 6 Identify the ONRM, it's topology and connection to other OSS-RC Subsystems 6.1 Determine the purpose of the ARNE tool and how data is managed within the ONRM 6.2 Explain the ONE Application's purpose 6.3 Use tools to check on ONRM's sanity and consistency 6.4 Identify the functionality of the Base Station Integration Manager 6.5 Perform Administration of the ENIQ Mediation (ENIQ-M) feature 7 Investigate the Fault Management Subsystem 7.1 Inspect the Fault Management Subsystem architecture 7.2 Determine the Managed Components and Processes used in FM 7.3 Investigate the basic features of GUI Alarm Viewers and FM NMS interfaces 7.4 Navigate the flow of alarms 7.5 List and use troubleshooting tools at different FM internal interfaces 8 Handle the Statistical Data Mart (SDM) 8.1 Describe the SDM architecture 8.2 Explain interfaces for GSM and Core network statistical data 8.3 Verify SDM's operation 8.4 Perform basic troubleshooting on data load 9 Handle AXE common applications and troubleshoot 9.1 Describe the overall architecture of External Access Manager 9.2 Explain the main applications from EMT package (SRM, CLS & TGw) 9.3 Configure and Troubleshoot Telnet Gateway (TGw)

138 9.4 Use SRM and CLS 9.5 Explain the CNA architecture, the different Planned Area's and Jobs 9.6 Verify CNA operation and perform maintenance 9.7 Outline the concept of BCM/BSM Software 9.8 Troubleshoot BSM adjusts 9.9 Explain the concept and architecture of SMIA 9.10 Perform basic troubleshooting on SMIA 10 Handle IOG type AXE network elements in OSS-RC 10.2 Describe the basic interface on AXE IOG equipmen 10.3 Identify the tools in OSS-RC used to connect to AXE IOG node 10.4 Explain how configuration management is executed to AXE IOG node 10.5 Use tools troubleshoot access problems on AXE IOG nodes 10.6 Clarify the FM interface to AXE IOG nodes 10.7 Examine the flow of alarm information from network element to FM Kernel 10.8 Use troubleshooting tools to verify alarm flow 10.9 Use configuration tools to customize the alarm reception Describe the process of integrating a AXE IOG network element to OSS-RC Integrate a new AXE IOG network element to OSS-RC Identify the different tools used to verify the interfaces to the new network element Outline the simplified setup of statistical recordings on AXE IOG nodes Indicate the different tables on IOG holding PM related Configuration data Define those entities by which recordings are produced and send to OSS-RC Verify the setup of SMIA and other recordings on AXE IOG nodes Verify the flow of statistical recordings from AXE IOG through OSS-RC SGW 11 Handle APG type AXE network elements in OSS-RC 11.1 Outline the basic interface on AXE APG equipment 11.2 Identify the tools in OSS used to connect to AXE APG nodes 11.3 Explain how configuration management is executed to AXE APG nodes 11.4 Use tools troubleshoot access problems on AXE APG nodes 11.5 Describe the FM interface to AXE APG nodes 11.6 Interpret the flow of alarm information from network element to FM Kernel 11.7 Use troubleshooting tools to verify alarm flow 11.8 Use configuration tools to customize the alarm reception 11.9 Integrate an AXE APG network element to OSS-RC Include a new AXE APG network element to OSS-RC 11.11Verify the interfaces to the new network element 11.12Outline the simplified setup of statistical recordings on AXE APG nodes 11.13Explain the different tables on APG holding PM related Configuration data 11.14Define those entities by which recordings are produced and send to OSS-RC 11.15Verify the setup of SMIA and other recordings on AXE APG nodes 11.16Verify the flow of statistical recordings from AXE APG through OSS-RC SGW

139 12 Use and maintain the O&M Backup Solution (OMBS) 12.1 Describe the OMBS Hardware & Software Architecture 12.2 Investigate the use of the GUI/Command line interfaces to configure Backup Profiles 12.3 Employ the tools perform and verify the backup execution 12.4 Identify the functionality of Bare Metal Restore as part of OMBS 13 Discuss the High Availability Solutions 13.1 Describe the High Availability Cluster Server Solution 13.2 Analyze the HA Cluster Communications 13.3 Perform Administration on HA Cluster systems 13.4 Describe the High Availability Replication Solution 13.5 Compare the different HA-RS Scenarios Target audience The target audience for this course is: System Administrators Prerequisites The participants should be familiar with OSS-RC operations applications related to GSM RAN Suitable courses include: OSS-RC Overview LZU R3A OSS-RC 10 Common Applications for Network Management LZU R1A OSS-RC 10 GSM RAN Applications for Network Management LZU R1A Successful completion of the following external courses or equivalent knowledge: Sybase: Fast track to Adaptive Server Enterprise Sun: Solaris 10 System Administration I and II The participants should also be familiar with Veritas Volume Management and have general knowledge of TCP/IP. Duration and class size The length of the course is 6 days and the maximum number of participants is 8. Learning situation

140 The course is based on instructor-led lessons and case-oriented exercises in a classroom equipped with an LCD-projector and a training environment where students use an OSS-RC server with connections to either real or simulated network elements. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 2 hours User management 4 hours 2 Disk & Volume Management 3 hours CIF Platform Overview 3 hours 3 CIF Platform Services 4 hours Node Integration General and Data Handling 2 hours 4 GSM Node OSS-RC Integration 1 hours FM Architecture / FM Basic, Kernel / FM Viewer Statistical Data Mart 4 hours 2 hours 5 AXE Common Components 2 hours AXE APG Specific 2.5 hours 6 AXE IOG Specific 2.5 hours OMBS High Availability 1.5 hours 1.5 hours

141 OSS-RC 10.0 WCDMA/LTE System Administration LZU R1A Description This course will give the student thorough knowledge about administration of the OSS-RC system. After the course the students will be able to handle network element connections to WCDMA/LTE network elements, administration of the WCDMA/LTE related applications and both standard and corrective maintenance of the system. The student will gain knowledge about how to manage processes, errors and authority issues in the OSS-RC system. The course consists of chapters with both theoretical and practical sessions. The theoretical parts explain the structure of the OSS-RC system and the network environment. In the practical sessions the students will be presented with the tasks required to administer and maintain an OSS-RC system. The students solve the tasks on a training system, using the on-line documentation. It should be noted that this is not an OSS-RC operations course where the applications are operated, and neither does it give any information on how to operate or administer different network elements. On completion of this course the participants will be able to: 1 Analyze OSS-RC on overview level 1.1 Describe the role that OSS-RC plays in supporting a telecommunications network 1.2 Locate key documents in the ALEX documentation for OSS-RC 2 Manage User accounts in OSS-RC 2.1 Discuss the use of LDAP DS versus NIS 2.2 Add and Delete OSS-RC User Accounts 2.3 Modify a User's Authority in TSS 2.4 Use TSS Authority Administration GUI 2.5 Implement TSS Password Administration CLI 3 Navigate the OSS-RC file system structure 3.1 Explain the disk configurations used in OSS-RC 3.2 Differentiate between the uses of Solaris and Veritas Volume Managers 3.3 Investigate DMR, the standard backup solution for backup and restore. 3.4 Determine and describe the functions of DMR 3.5 Handle DMR to take file system backups and restores 3.6 Describe the Storage Checkpoint feature and use its interfaces 141

142 4 Explain the structure of Common Integration Framework (CIF) Platform 4.1 Identify the components of the CIF Software Architecture and explain the function each provides 4.2 Recognize the role of the Solaris Operating System 4.3 Use the Service Management Facility to control the Solaris process 4.4 Investigate the different Database solutions provided by CIF and use tools to administer their operation 4.5 Determine the role CORBA based services play in the operation of the CIF platform 5 Explain the services provided by the Common Integration Framework (CIF) Platform 5.1 Investigate the role of CIF Self Management 5.2 Explain the Managed Component (MC) Concept 5.3 Use the CIF Management Console to manage MCs 5.4 Determine the role of the Configuration Service 5.5 Use Object Explorer to access information held in Configuration Services 5.6 Identify the use of the LDAP directory service and employ tools to browse its structure 5.7 Investigate the services used for navigation, parameter and event distribution within the platform 6 Identify the ONRM, it's topology and connection to other OSS-RC Subsystems 6.1 Determine the purpose of the ARNE tool and how data is managed within the ONRM 6.2 Explain the ONE Application's purpose 6.3 Use tools to check on ONRM's sanity and consistency 6.4 Identify the functionality of the Base Station Integration Manager 6.5 Perform Administration of the ENIQ Mediation (ENIQ-M) feature 7 Investigate the Fault Management Subsystem 7.1 Inspect the Fault Management Subsystem architecture 7.2 Determine the Managed Components and Processes used in FM 7.3 Investigate the basic features of GUI Alarm Viewers and FM NMS interfaces 7.4 Navigate the flow of alarms 7.5 List and use troubleshooting tools at different FM internal interfaces 8 Explain the Connectivity Packet Platform (CPP) 8.1 Explain and configure the Alarm Interface to CPP network elements 8.2 Discuss the 3GPP Alarm and Notification IRP Interface 8.3 Describe the CIRP Manager in OSS-RC 8.4 Follow the flow of alarms from network element to FM Kernel 9 Briefly describe the WCDMA & LTE Radio Access Network 9.1 Outline the Configuration Management solution for WCDMA & LTE 9.2 Demonstrate the use of the Common Explorer 9.3 Use tools to verify the CM consistency

143 9.4 Integrate a new WCDMA network element into OSS 9.5 Explore the use of BSIM to integrate a new LTE network element into OSS 9.6 Explain the PM interface to CPP Based WCDMA & LTE nodes 9.7 Evaluate the PM concepts of Performance Monitoring & Subscription Profiles 9.8 Explore the use of PMS to verify statistical recordings 10 Use and maintain the O&M Backup Solution (OMBS) 10.1 Describe the OMBS Hardware & Software Architecture 10.2 Investigate the use of the GUI/Command line interfaces to configure Backup Profiles 10.3 Employ the tools perform and verify the backup execution 10.4 Identify the functionality of Bare Metal Restore as part of OMBS 11 Discuss the High Availability Solutions 11.1 Describe the High Availability Cluster Server Solution 11.2 Analyze the HA Cluster Communications 11.3 Perform Administration on HA Cluster systems 11.4 Describe the High Availability Replication Solution 11.5 Compare the different HA-RS Scenarios Target audience The target audience for this course is: System Administrators Prerequisites The participants should be familiar with OSS-RC operations applications related to WCDMA RAN Suitable courses include: Ericsson WCDMA System Overview LZU R7A OSS-RC Overview LZU R3A OSS-RC 10 Common Applications for Network Management LZU R1A OSS-RC 10 WCDMA/LTE RAN Applications for Network Management LZU R1A Successful completion of the following external courses or equivalent knowledge: Sybase: Fast track to Adaptive Server Enterprise Sun: Solaris 10 System Administration I and II The participants should also be familiar with Veritas Volume Management and have general knowledge of TCP/IP

144 Duration and class size The length of the course is 5 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons and case-oriented exercises in a classroom equipped with an LCD-projector and a training environment where students use an OSS-RC server with connections to either real or simulated network elements

145 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 2 hours 1 User management 4 hours 2 Disk & Volume Management 3 hours 2 CIF Platform Overview 3 hours 3 CIF Platform Services 4 hours 3 Node Integration General and Data Handling 2 hours 4 WCDMA Node OSS-RC Integration 1 hours 4 FM Architecture / FM Basic, Kernel / FM Viewer 4 hours 4 CPP FM Interface 1 hours 5 WCDMA & LTE Specific 4 hours 5 OMBS 1.5 hours 5 High Availability 1.5 hours

146 OSS-RC 10.0 IMS System Administration LZU R1A Description This course will give the student thorough knowledge about administration of the OSS-RC system. After the course the students will be able to handle network element connections to IMS network elements, administration of the IMS related applications and both standard and corrective maintenance of the system. The student will gain knowledge about how to manage processes, errors and authority issues in the OSS-RC system. The course consists of chapters with both theoretical and practical sessions. The theoretical parts explain the structure of the OSS-RC system and the network environment. In the practical sessions the students will be presented with the tasks required to administer and maintain an OSS-RC system. The students solve the tasks on a training system, using the on-line documentation. It should be noted that this is not an OSS-RC operations course where the applications are operated, and neither does it give any information on how to operate or administer different network elements. On completion of this course the participants will be able to: 1 Analyze OSS-RC on overview level 1.1 Describe the role that OSS-RC plays in supporting a telecommunications network 1.2 Locate key documents in the ALEX documentation for OSS-RC 2 Manage User accounts in OSS-RC 2.1 Discuss the use of LDAP DS versus NIS 2.2 Add and Delete OSS-RC User Accounts 2.3 Modify a User's Authority in TSS 2.4 Use TSS Authority Administration GUI 2.5 Implement TSS Password Administration CLI 3 Navigate the OSS-RC file system structure 3.1 Explain the disk configurations used in OSS-RC 3.2 Differentiate between the uses of Solaris and Veritas Volume Managers 3.3 Investigate DMR, the standard backup solution for backup and restore. 3.4 Determine and describe the functions of DMR 3.5 Handle DMR to take file system backups and restores 3.6 Describe the Storage Checkpoint feature and use its interface 4 Explain the structure of Common Integration Framework (CIF) Platform 146

147 4.1 Identify the components of the CIF Software Architecture and explain the function each provides 4.2 Recognize the role of the Solaris Operating System 4.3 Use the Service Management Facility to control the Solaris process 4.4 Investigate the different Database solutions provided by CIF and use tools to administer their operation 4.5 Determine the role CORBA based services play in the operation of the CIF platform 5 Explain the services provided by the Common Integration Framework (CIF) Platform 5.1 Investigate the role of CIF Self Management 5.2 Explain the Managed Component (MC) Concept 5.3 Use the CIF Management Console to manage MCs 5.4 Determine the role of the Configuration Service 5.5 Use Object Explorer to access information held in Configuration Services 5.6 Identify the use of the LDAP directory service and employ tools to browse its structure 5.7 Investigate the services used for navigation, parameter and event distribution within the platform 6 Identify the ONRM, it's topology and connection to other OSS-RC Subsystems 6.1 Determine the purpose of the ARNE tool and how data is managed within the ONRM 6.2 Explain the ONE Application's purpose 6.3 Use tools to check on ONRM's sanity and consistency 6.4 Identify the functionality of the Base Station Integration Manager 6.5 Perform Administration of the ENIQ Mediation (ENIQ-M) feature 7 Investigate the Fault Management Subsystem 7.1 Inspect the Fault Management Subsystem architecture 7.2 Determine the Managed Components and Processes used in FM 7.3 Investigate the basic features of GUI Alarm Viewers and FM NMS interfaces 7.4 Navigate the flow of alarms 7.5 List and use troubleshooting tools at different FM internal interfaces 8 Understand the evolving methods of Communication 8.1 Explain IMS 8.2 Describe Ericsson IMS offering and the benefits of this offering 8.3 Understand the Layered architecture 8.4 Have a good knowledge of the IMS nodes, including the Core nodes 8.5 Integrate a new IMS network element into OSS 8.6 Understand Fault management including SNMP Alarm and Notification IRP interface 8.7 Understand Fault management including Alarm flow and presentation 8.8 Explain the SNMP supervision manager toolkit 8.9 Understand Performance management with Performance Data Mediation 8.10 Understand Configuration management including the IMS Configuration Manager

148 9 Use and maintain the O&M Backup Solution (OMBS) 9.1 Describe the OMBS Hardware & Software Architecture 9.2 Investigate the use of the GUI/Command line interfaces to configure Backup Profiles 9.3 Employ the tools perform and verify the backup execution 9.4 Identify the functionality of Bare Metal Restore as part of OMBS 10 Discuss the High Availability Solutions 10.1 Describe the High Availability Cluster Server Solution 10.2 Analyze the HA Cluster Communications 10.3 Perform Administration on HA Cluster systems 10.4 Describe the High Availability Replication Solution 10.5 Compare the different HA-RS Scenarios Target audience The target audience for this course is: System Administrators Prerequisites The participants should be familiar with OSS-RC operations applications related to IMS Suitable courses include: OSS-RC Overview LZU R3A OSS-RC 10 Common Applications for Network Management LZU R1A Successful completion of the following external courses or equivalent knowledge: Sybase: Fast track to Adaptive Server Enterprise Sun: Solaris 10 System Administration I and II The participants should also be familiar with Veritas Volume Management and have general knowledge of TCP/IP. Duration and class size The length of the course is 5 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons and case-oriented exercises in a classroom equipped with an LCD-projector and a training environment where students use an OSS-RC server with connections to either real or simulated network elements

149 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 2 hours 1 User management 4 hours 2 Disk & Volume Management 3 hours 2 CIF Platform Overview 3 hours 3 CIF Platform Services 4 hours 3 Node Integration General and Data Handling 2 hours 4 IMS Node OSS-RC Integration 1 hours 4 FM Architecture / FM Basic, Kernel / FM Viewer 4 hours 4/5 IMS Specific 4 hours 5 OMBS 2 hours 5 High Availability 1.5 hours

150 OSS-RC 10.0 CIF Platform Troubleshooting LZU R1A Description Did you ever wonder where the parameters entered in the ARNE GUI are stored? Have you had problems with Network Elements that do not appear in the FM, CNA or WCDMA CM applications after they had both been created in OSS-RC? This course will describe fully where the information is stored and how to troubleshoot problems with the Configuration Services, Notification Service or in any associated areas and collect data relating to the problems. This course will describe all major OSS-RC CIF platform-related software components. It will give a detailed explanation of their use in OSS-RC, possible problems that occur in the CIF platform and how to manage those problems. The course contains exercises dealing with recovery from mild to severe platform-related problems. Learning objectives On completion of this course the participants will be able to: 1 Recognise some basic troubleshooting methodology 1.1 Describe CIF s basic architecture 1.2 List third party products used in CIF 1.3 Enlighten the third party products in CIF and OSS 2 Clarify basic object-oriented programming in java 2.1 Discuss general java code execution 2.2 Inspect java server startup files used to start a Managed Component 2.3 Monitor java applications using jconsole 2.4 List and enlighten the major CORBA components 2.5 Explicate the basic CORBA architecture 2.6 Maintain the CORBA Naming Service in OSS-RC 3 Clarify the difference between ODBMS and other database systems 3.1 Explain Versant s basic ODBMS architecture 3.2 Administer ODBMS s using the major Versant Database administration tools 3.3 Use the Ericsson support scripts for Versant Database System 150

151 4 Troubleshoot parameter faults in Parameter Service, PDB Maps, Self Management parameters and startup parameters 4.1 List the application groups making use of one or another parameter store 4.2 Enlighten the PDB Map solution 4.3 Create, modify and delete information in PDB Map files 4.4 Explain the major building blocks of Parameter Service 4.5 Create, modify and delete information inside of PAS, using the command line interface 4.6 Clarify the launch service 4.7 Debug, reconfigure and reset launch services using Ericsson Tools 5 Recognize the role of the Configuration Service in OSS-RC 5.1 Explain the terminology used in Configuration Service 5.2 Identify the changes in architecture in previous CIF platforms 5.3 Access Configuration Services using Ericsson tools 5.4 Troubleshoot data inconsistencies in a Configuration Service 6 Enlighten the OMG Event Service 6.1 Clarify the advantages of OMG Notification Service over Event Service 6.2 Explicate the Notification Service in CIF Platform 6.3 List applications using Notification Service in CIF & OSS-RC 6.4 Manage and test Notification Service operation 6.5 Enlighten the Notification Agent Concept 6.6 Reset Notification Agent and Notification Service using Ericsson tools to reset 7 Clarify the Self Management Architecture 7.1 Handle processes in CIF/OSS using tools other than Self Management GUI 7.2 Explain the log and trace functions in CIF Self Management 7.3 Manage Self Management Logs in OSS-RC 8 Recognize the importance of data collection for troubleshooting 8.1 Distinguish the various methods of basic data collection in OSS-RC 8.2 Execute different methods of tracing inherent to Solaris 8.3 Explain the Diagnostic Data Collection (DDC) product 8.4 Extract information from DDC for use in troubleshooting 8.5 Differentiate between the range of DDC Utilities

152 Target audience The target audience for this course is: System Engineers, Service Engineers, System Administrators. Prerequisites The participants should be familiar with OSS-RC, its product structure, and the applications and functions provided. They should be familiar with the common sub-systems, such as Fault Management, Network Statistics and Configuration Managers for WCDMA and/or GSM. It is strongly recommended that the participants have at least one year s practical OSS-RC working experience as Administrators. Preferably students have attended one of the following courses before: OSS-RC 10 Core System Administration LZU R1A OSS-RC 10 CDMA/LTE System Administration LZU R1A OSS-RC 10 IMS System Administration LZU R1A OSS-RC 10 GSM System Administration LZU R1A Duration and class size The length of the course is 5 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons and case-oriented exercises in a classroom environment

153 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 1.5 hours Java and Corba essentials 4.5 hours 2 Versant Database Administration 3 hours Application Parameter stores 3 hours 3 Configuration Service 6 hours 4 Notification Service and Notification Agent 6 hours 5 Self Management and Log Service 3 hours Diagnostic Data Collection 3 hours

154 MN-OSS to OSS-RC 10 Delta Description LZU R1A OSS-RC 10 extends the support of OSS-RC 10 to include support for Ericsson's Wireline product range replacing MN-OSS 8.0 for future applications. All platform changes that impact the functionality of OSS will be covered as well as any changes or improvements to the Fault Management, Software Management and Performance Management functionalities. Learning objectives On completion of this course the participants will be able to: 1 Give an overview of the OSS-RC Describe the Work Areas of OSS-RC Describe the Supported Nodes 1.3 Describe the OSS-RC Upgrade History 1.4 Describe the TSS network applications 1.5 Describe the Hardware configuration 2 Give an overview of the platform changes in OSS-RC Describe the basic service updates 2.2 Describe the ARNE enhancements 2.3 Describe the ONE enhancements 2.4 Explain the Sybase Activity Support Database cleanup mechanism 2.5 Describe the Self Management console enhancement 2.6 Describe the Solaris Volume manager 2.7 Describe the LDAP used for user management 3 Give an overview of the improvements in Fault Management 3.1 Describe ALV GUI improvements 3.2 Describe miscellaneous changes in FM 3.3 Describe capacity and performance improvements in FM 4 Describe the Software Management differences between MN-OSS 8.0 and OSS- RC Describe the SMO GUI enhancements 154

155 4.2 Use the Software Management Organizer, SMO, to handle IS modes 4.3 Describe the hardware inventory implementation differences 5 Describe the Performance Management changes between MN-OSS 8.0 and 0SS- RC Describe the PM changes in OSS-RC Explain the PDM functionality 5.3 Describe the ENIQ solution for TSS 6 Give an overview of the OSS-RC 10 Infrastructure 6.1 Briefly describe the minimum deployment configuration of OSS-RC 10 for supporting wireline applications 6.2 Describe the functionality of the OSS-RC infrastructure components Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, Service Technicians and System Engineers Prerequisites The participants should be familiar with MN-OSS 8.0 applications for supporting TSS network, and OSS-RC 10 applications and functions, or Successful completion of the following course: MN-OSS Operation for TSS LZU R2A Duration and class size The length of the course is 2 days and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools, which are accessed remotely

156 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 OSS-RC Introduction Platform Fault Management 2 Fault Management Software Management Performance Management Infrastructure Course Evaluation 1 h 4 h 1 h 2 h 1.5 h 1 h 1 h 0.5 h

157 OSS-RC 10 TSS Operation Description LZU R1A This course will give the student knowledge about how to use the Telephony Soft switch Solution support functions in the OSS-RC 10. After the course the students will be able to handle all the standard applications in order to operate the system. The focus of the course is communication, bulk configuration, fault management and performance management of AXE,AXD and IS nodes forming an TSS network. The course consists of modules with mostly practical sessions (task-oriented) but there will also be theoretical parts. The students solve the tasks on the training system, using the online documentation. After the course the students should have the knowledge required to work as system operators, i.e. to perform the most common tasks required to operate and supervise the TSS network elements. Learning objectives On completion of this course the participants will be able to: 1 Give an overview of the OSS-RC Describe the work areas of OSS-RC Describe the supported Nodes 1.3 Describe the OSS-RC upgrade history 1.4 Describe the wireline applications 1.5 Describe the hardware configuration 2 Give an overview of the documentation used for supporting the TSS functions in OSS-RC Describe the structure of the Active Library Explorer (ALEX) 2.2 Find relevant information in ALEX regarding OSS-RC functions and applications 2.3 Describe the documentation/help in AMS for AXD301 nodes 2.4 Describe the documentation/help in ISMS for IS nodes 3 Give an overview of the OSS Network Explorer application Detailed Learning DLO style 157

158 3.1 Use the OSS Network Explorer (ONE) GUI to access the available support activities for O&M in the network 3.2 Find network objects and view object properties 3.3 Create and edit a network browser view 3.4 Launch applications 4 Give an overview of the AXE Command Handling (CHA) tool 4.1 Use CHA to communicate with, and manage AXEs 4.2 Run command files by using the CHA 5 Give an overview of the AXE Element Management tools and WinFiol application 5.1 Perform Element Management by communicating with, and configuring AXE network elements 5.2 Use WinFiol to communicate with, and manage AXEs 5.3 Use Command Log Search (CLS) to search in the Command and Response Log. 5.4 Set up time activation of command files/scripts with the Element Management Activity Manager (EMAM) 5.5 Set up subscriptions of spontaneous reports with the Spontaneous ReportsManager (SRM) 6 Give an overview of the Operations Procedure Support tool 6.1 Describe and use Operations Procedure Support (OPS) both as a development tool and part of an expert system 6.2 Run Command Files using OPS 6.3 Edit existing Command Files 6.4 Create and debug simple Command Files 7 Give an overview of the Software Management Application (SMO) application 7.1 Use the Software Management Organizer, SMO, to handle network elements 7.2 View Network Element details 7.3 Monitor started Jobs 7.4 Run an SMO procedure 7.5 Run an AXE procedure 7.6 Run an IS procedure 8 Give an overview of the Fault Management applications 8.1 Describe the Fault Handling functions in OSS-RC Use Fault Manager (FM) tools to manage alarms and configure the way they are presented

159 8.3 Configure the Alarm Status Matrix (ASM) and interpret the different objects and alarm symbols 8.4 Configure and filter the information in the Alarm List viewer (ALV) 8.5 Acknowledge alarms and write comments in the ALV 8.6 Use filters the retrieve alarms and statistics from the alarm log with the Alarm Log Browser (ALB) 8.7 Configure the Graphical and logical Network Information Presentation (GNIP) and connect the Alarm Status Viewer (ASV) 9 Give an overview of the Performance Management 9.1 View, Create, Modify, Copy, Delete and Stop measurement jobs 9.2 Initiate Audits on Network Elements and check their current status 9.3 Display the MML/Error/Audit/Activity Logs associated with administration of measurement jobs 9.4 Print the STS Db Collection Status 9.5 Explain the SGw functionality 9.6 Explain the PDM functionality 9.7 Describe the ENIQ solution for TSS 10 Give an overview of BASE 10.1 Describe the role and basics of BASE Describe the relation between BASE and the AOS applications 10.3 Use the Topology Manager for centralized management of topology information of AXD nodes 10.4 Use the Audit Trail Browser to track network management actions 11 Give an overview of ACT, and PMR tools 11.1 Understand the role and basics of ACT 11.2 Initiate backup operations 11.3 Perform bulk configuration 11.4 Describe restore backup, patch operations and cloning configuration 11.5 Understand the role and basics of PMR 11.6 Create measurement jobs in AXD 11.7 Create measurement configurations for AXDs 11.8 Order measurements in AXDs 11.9 Order performance monitoring reports to be generated 12 Give an overview of IS management through OSS-RC Understand the role of IS in TSS 12.2 Describe the IS Management System 12.3 Explain how the IS nodes can be managed by OSS-RC

160 Target audience The target audience for this course is: System Technicians, System Engineers, System Administrators. Prerequisites The participants should have successfully completed of the following courses: AXE Operation and Configuration LZU (or equivalent knowledge) AXD301 Operations LZU (or equivalent knowledge) IS 2.0 Operation and Configuration LZU (or equivalent knowledge) They should have Basic UNIX knowledge. Duration and class size The length of the course is 5 days and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools, which are accessed remotely

161 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction OSS-RC Documentation ONE CHA Element Management Tools/WinFiol 0.5 h 1.0 h 1.0 h 2.0 h 1.5 h 2 Element Management Tools/WinFiol Element Management Tools/OPS SMO 2.0 h 1.5 h 2.5 h 3 FM tools 6.0 h 4 SMIA/SGW/PDM BASE 5 ACT PMR IS Management Course summary & course evaluation 3.5 h 2.5 h 2.0 h 2.0 h 1.0 h 1.0 h

162 OSS-RC 10 TSS System Administration Description LZU R1A This course will give the student thorough knowledge about administration of the OSS RC system for TSS networks. After the course the students will be able to handle network element connections, administration of the OSS-RC related applications and both standard and corrective maintenance of the system. The student will gain knowledge about how to manage processes, errors and authority issues in the OSS RC system. The course consists of chapters with both theoretical and practical sessions. The theoretical parts explain the structure of the OSS-RC system and the network environment. In the practical sessions the students will be presented with the tasks required to administer and maintain an OSS RC system. The students solve the tasks on a training system, using the on-line documentation. It should be noted that this is not an OSS-RC operations course where the applications are operated, and neither does it give any information on how to operate or administer different network elements. Learning objectives On completion of this course the participants will be able to 1 Give an overview of the OSS-RC Describe the OSS-RC on overview level 1.2 Describe the role of OSS-RC on supporting telecom networks 1.3 Describe the work areas of OSS-RC Locate key documents in ALEX documentation for OSS-RC 2 Give an overview of the User Management procedures 2.1 Describe the LDAP DS 2.2 Add and Delete OSS User Accounts 2.3 Use TSS Authority Administration 2.4 Modify User s Authority in TSS 2.5 Use TSS Password Administration 3 Describes the Disk and Volume Management 3.1 Navigate the OSS-RC file system structure 3.2 Explain the disk configurations used in OSS-RC 162

163 3.3 Differentiate between the uses of Solaris and Veritas Volume Managers 3.4 Investigate DMR, the standard backup solution for backup and restore. 3.5 Determine and describe the functions of DMR 3.6 Handle DMR to take file system backups and restores 3.7 Describe the Storage Checkpoint feature and use its interfaces 4 Give an overview of the Common Integration Platform 4.1 Explain the structure of Common Integration Framework (CIF) Platform 4.2 Identify the components of the CIF Software Architecture and explain the function each provides 4.3 Recognize the role of the Solaris Operating System 4.4 Use the Service Management Facility to control the Solaris process 4.5 Investigate the different Database solutions provided by CIF and use tools to administer their operation 4.6 Determine the role CORBA based services play in the operation of the CIF platform 5 Give an overview of the most important CIF services 5.1 Explain the services provided by the Common Integration Framework (CIF) Platform 5.2 Investigate the role of CIF Self Management 5.3 Explain the Managed Component (MC) Concept 5.4 Use the CIF Management Console to manage MCs 5.5 Determine the role of the Configuration Service 5.6 Use Object Explorer to access information held in Configuration Services 5.7 Identify the use of the LDAP directory service and employ tools to browse its structure 5.8 Investigate the services used for navigation, parameter and event distribution within the platform 6 Give an overview of the Network Resource Model, the master topology model in OSS-RC Explain the ONRM, its topology and connection to other OSS Subsystems 6.2 Explain the ARNE tool and how data is managed within the ONRM 6.3 Explain the purpose of the ONE Application 6.4 Use tools to check on ONRM's integrity and consistency 7 Describe the Fault Management Subsystem 7.1 Inspect the Fault Management Subsystem Architecture 7.2 Determine the Managed FM Components and Processes 7.3 Navigate the flow of alarms through the FM subsystem 7.4 List and use troubleshooting tools at different FM internal interfaces 8 Give an overview of the OSS-RC 10 components that support the AXE NE type 8.1 Describe the architecture and functionalities of External Access Manager

164 8.2 Explain the OSS network interface to AXE IOG equipment 8.3 Perform troubleshooting on AXE IOG access problems 8.4 Describe the FM interface to AXE IOG nodes 8.5 Describe the flow of alarm information from AXE IOG nodes to FM Kernel 8.6 Describe Performance monitoring for AXE IOG nodes 8.7 Describe the configuration procedure for AXE IOG nodes 8.8 Explain the OSS network interface to AXE APG equipment 8.9 Perform troubleshooting on AXE APG access problems 8.10 Describe the FM interface to AXE APG nodes 8.11 Describe the flow of alarm information from AXE APG nodes to FM Kernel 8.12 Describe Performance monitoring for AXE APG nodes 8.13 Describe the configuration procedure for AXE APG nodes 9 Give an overview of the AXD integration in OSS-RC 10 environment 9.1 Describe the FM interface towards AXD nodes 9.2 Explain Performance management implementation for AXD nodes 9.3 Describe the configuration procedure through ARNE for AXD nodes 10 Give an overview of the IS integration in OSS-RC 10 environment 10.1 Describe the FM interface towards IS nodes 10.2 Explain Performance management implementation 10.3 Describe the configuration procedure through ARNE Target audience The target audience for this course is: System Administrators. Prerequisites The participants should be familiar with: TSS concepts regarding the supported NEs Sybase: Fast track to Adaptive Server Enterprise Sun: Solaris 10 System Administration I and II The participants should also be familiar with Veritas Volume Management and have general knowledge of TCP/IP

165 Or, Successful completion of the following courses: TSS 4.0 Introduction LZU R3A TSS OSS-RC 10 TSS Operation LZU R1A Duration and class size The length of the course is 5 days and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools, which are accessed remotely. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction User management 2 Disk & Volume Management CIF Platform Overview 3 CIF Platform Services Network Resource Model 4 Fault Management AXE NE Integration 2 h 4 h 3 h 3 h 4 h 2 h 4 h 2 h

166 5 AXE NE Integration AXD NE Integration IS NE Integration 2 h 2 h 2 h

167 OSS Common Explorer Workshop Description LZU R1A In OSS-RC R6.3 the WRAN Explorer was removed and replaced with the WCDMA-LTE Common Explorer. In this course the student will learn how to use the CEX for WCDMA RAN configuration and will be introduce the processes to estabilish and maintain the performance of the WCDMA radio network. This course allows the student to gain knowledge with initial set-up, configuration and fine tuning of the WCDMA network using CEX and other OSS-RC R6 tools. The students will gain an understanding of how to use OSS-RC tools appropriately to ensure more efficient network management and a higher quality network. Learning objectives On completion of this course the participants will be able to: 1 Briefly introduce the WCDMA Network Elements and their responsibility in the WCDMA network 1.1 Discuss the OSS-RC R6 applications that are available to operators for WCDMA configuration, performance management and optimization. 1.2 Identify the advantages of using OSS-RC and CEX for WCDMA RAN configuration 2 Discuss the CEX application and how it compares to the WCDMA RAN Explorer 2.1 Identify the different views available in the CEX for monitoring of the WCDMA network. 2.2 Understand the actions available from each CEX view. 2.3 Start applications and perform high level troubleshooting 3 Identify the configuration tasks available from the CEX 3.1 Examine the methods for viewing and editing Network Elements, MOs, Cells and Areas. 3.2 Understand how to update the WCDMA network. 4 Identify the CIF Management Console and its functions 4.1 Examine the various error messages that may be presented in the Common Explorer 4.2 Understand how to perform some basic troubleshooting steps. 167

168 Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, System Engineers. The target audience will be responsible for the configuration of the WCDMA RAN using OSS-RC R6. Prerequisites Successful completion of the following courses: Ericsson WCDMA Overview LZU Optionally: WCDMA RAN P7 Functionality LZU WCDMA RAN P7 Operation LZU Duration and class size The length of the course is 1 day and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 1 hour The Common Explorer Operation 2 hour Configuration using the Common Explorer 2 hours Basic Troubleshooting 1 hours

169 OSS RC R7 Delta Description LZU R1A OSS RC R7 has evolved and improved in many ways since OSS RC R5. New features, functionality and broader network support. OSS-RC 7 extends the support of OSS-RC to include major new functionality for the management of Ericsson's Long Term Evolution (LTE) & System Architecture Evolution (SAE) systems and also adds support for Ericsson's Wireline product range replacing MN- OSS for future applications. All new node support will be covered along with any new features that have been introduced since R5, particularly in the areas of Performance Management, WCDMA and Core. All platform changes that impact the functionality of OSS will be covered as well as any changes or improvements to the functionality. Any applications/components that have been phased out or whos functionality is now offered by another application will also be covered in this course. The evolution of OSS-RC from revision 5.3 to 7.1 is covered in this training. For those who have previously participated in OSS-RC training programs for version OSS-RC 6.x, a customised 3 hour VCT course can be delivered to provide the delta to OSS-RC 7. Learning objectives On completion of this chapter the participants will be able to: 1 Outline the changes to the OSS-RC platform 1.1 Provide an overview of the upgrade history 1.2 Categorize the change in the CIF platform 1.3 Identify miscellaneous changes within the OSS 1.4 Identify improvements to the Job Manager Clean Up 1.5 Recognize OSS support for the Wireline network 2 Outline the impact of OSS-RC 7 on Fault Management and SMO Applications 2.1 Recognise the improvements in Fault Management and Software Management Organiser 2.2 Identify the evolution of the Applications as the OSS and Node versions are upgraded 2.3 Clarify the changes introduced for Node Compatibility 2.4 Expand upon the new functionality available for CPP nodes in SMO 2.5 Recognize the impact of the support for IMS within SMO 2.6 Appreciate GUI enhancements with Fault Management 169

170 3 Outline the enhancement to the OSS Performance Management Applications and ENIQ 3.1 Outline amendments to SGW 3.2 Understand ENIQ s integration to the OSS and performance management 3.3 Identify the changes in Business Objects 4 Identify the improvement to the GSM RAN Management Applications 4.1 Identify the changes introduced for Node Compatibility 4.2 Give examples of Improvements to the CNA and BSM applications 4.3 Recognize the impact of the support for the IP Infrastructure 4.4 Identify the new feature FFAX - Both Links Recording 5 Understand the impact of the support for LTE to WCDMA Configuration Management in OSS 5.1 Recognize the new WCDMA-LTE Common Explorer 5.2 Describe the changes to Planned Area Activation 5.3 Describe the new Add RBS wizard functionalities 5.4 Describe the new features W-RAP, WCC-AR, FFAX-W, NSD and WRPS. 5.5 Discuss Long Term Evolution and its integration to OSS 6 Describe the enhancements within OSS-RC 7 for Core Network Management 6.1 Identify the changes introduced for Node Compatibility 6.2 List improvements in the Core Network Tools 6.3 Give examples of the improvement in the Circuit Switch management applications. 6.4 Give examples of the improvements in the Packet Switch management applications 6.5 Outline the new feature Multiple Core Network Support Management 6.6 Discuss the enhancements to the GCM GUI s. 7 Understand the changes to the architecture in OSS-RC Compare the current version of OSS-RC 7 architecture with the older releases 7.2 Discuss Business Objects enhancements 7.3 Recognise the NIS Migration 7.4 Identify the miscellaneous changes affecting the Backup Solution and the High Availability Solutions 8 Identify the process for upgrading to OSS-RC Review the upgrade paths 8.2 Appreciate the upgrade principles 8.3 Understand R7 procedures for Upgrades

171 Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, Service Technicians and System Engineers Prerequisites The participants should be familiar with OSS-RC R5. Duration and class size The length of the course is 1 day and the maximum number of participants is 16. Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. (This paragraph is mandatory). Day Topics in the course Estimated time 1 Platform 0.5 hours Fault and Software management Performance management GSM Management Core Management WCDMA LTE management Infrastructure Upgrade 0.5 hours 1 hour 1 hour 1 hour 1 hour 0.5 hours 0.5 hours

172 IP Networking Description LZU R5A This course will provide participants with an insight into and an understanding of the TCP / IP protocol stack from the physical layer to the application layer. Participants will learn the operation of different protocols and applications within the TCP / IP suite such DHCP, DNS, NFS, NIS, NTP, HTTP, SNMP, SMTP, Telnet, FTP, TFTP and RTP. Participants will learn about IP addressing, both classful and classless (CIDR) and how subnetting / aggregation and VLSM operates. Participants will learn about different network devices and will develop a detailed understanding of LAN Switching, Routing and Routing protocols. Hands-on exercises using protocol analysers are used to facilitate the understanding of theory sessions. Learning objectives On completion of this course the participants will be able to: 1 Describe Ethernet, IP networking and the relevant Standards Bodies 1.1 List the functions of the different bodies involved in IP standards / RFCs 1.2 Analyze the OSI reference model and how it relates to the TCP / IP stack 1.3 Explain Ethernet in terms of Physical and Data Link Layer: MAC Address, CSMA/CD principles, Fast Ethernet, Gigabit Ethernet and speed negotiation 1.4 Explain the operation of Hubs, Switches and Routers 1.5 Explain Wireless LANs 1.6 Explain the IP Protocol 1.7 Explain the IPv4 packet structure, protocol header and features 1.8 Explain VLSM, CIDR, Subnetting, aggregation, NAT and NAPT 1.9 Explain the ICMP protocol, ping and traceroute 1.10 Explain the IGMP protocol 1.11 Perform exercises calculating IPv4 addresses and subnets 1.12 Describe the IPv6 packet structure, protocol header and features 2 Explain and compare the transport protocols 2.1 Explain TCP, UDP and SCTP protocol structures, headers and functionality 3 List the applications protocols 172

173 3.1 List and explain the operation of different protocols / applications such as DHCP, DNS, NFS, NIS, NTP, HTTP, SNMP, SMTP, Telnet, FTP, TFTP and RTP 3.2 Explain the purpose and structure of ARP 3.3 Explain the purpose and implementation of VLANs 3.4 Perform exercises for VLAN implementations 3.5 Explain the purpose of Spanning Tree Protocol (STP) 3.6 Perform Spanning Tree Protocol (STP) exercises 3.7 Explain the operation of Static and Dynamic routing protocols 3.8 Perform Static routing exercises 3.9 Explain Interior and Exterior Gateway Protocols 3.10 List the differences between Vector Distance and Link State protocols 3.11 Explain the RIP routing protocol 3.12 Explain the OSPF routing protocol 3.13 Explain the BGP routing protocol 3.14 Explain the IS-IS routing protocol 3.15 Perform routing protocol exercises for RIP, OSPF, BGP and IS-IS Target audience The target audience for this course is: Network Design Engineers, Network Deployment Engineers, System Technicians, Service Technicians, System Engineers and Service Engineers. Prerequisites There are no pre-requisites. Duration and class size The length of the course is 5 days and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools, which are accessed remotely

174 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Short description of the topics in the course Estimated time 1 List the functions of the different Standard Bodies involved in IP Standards / RFCs Analyze the OSI Reference Model and how it relates to the TCP / IP stack Explain Ethernet in terms of Physical and Data Link Layer: MAC Address, CSMA/CD principles, Fast Ethernet, Gigabit Ethernet and speed negotiation Explain the operation of Hubs, Switches and Routers Explain Wireless LANs Explain the IP Protocol 0.5 hour 1.0 hour 1.5 hours 2.0 hours 0.5 hour 0.5 hour 2 Explain the IPv4 packet structure, protocol header and features Explain VLSM, CIDR, Subnetting, aggregation, NAT and NAPT Explain the ICMP protocol, ping and traceroute Explain the IGMP Protocol Perform exercises calculating IPv4 addresses and subnets Describe the IPv6 packet structure, protocol header and features 3 Explain TCP, UDP and SCTP protocol structures, headers and functionality List and explain the operation of different protocols / applications such as DHCP, DNS, NFS, NIS, NTP, HTTP, SNMP, SMTP, Telnet, FTP, TFTP and RTP Explain and perform exercises about ARP 1.0 hour 1.0 hour 1.0 hour 0.5 hour 2.0 hours 0.5 hour 2.0 hours 2.0 hours 2.0 hours

175 4 Explain the purpose and structure of ARP Explain the purpose and implementation for VLANs Perform exercises for VLANs implementations Explain the purpose of Spanning Tree Protocol (STP) Perform Spanning Tree Protocol (STP) exercises Explain the operation of Static and Dynamic routing protocols Perform Static routing exercises Explain Interior and Exterior Gatway Protocols List the differences between Vector Distance and Link State protocols 5 Explain RIP routing protocol Explain OSPF routing protocol Explain BGP routing protocol Explain IS-IS routing protocol Perform routing protocol exercises for RIP, OSPF, BGP and IS-IS 0.5 hour 0.5 hour 1.0 hour 0.5 hour 0.5 hour 0.5 hour 1.0 hour 0.5 hour 1.0 hour 1.0 hour 1.5 hours 0.5 hour 0.5 hour 2.5 hours

176 Ericsson WCDMA System Overview Description LZU R9A Do you need to understand what 3rd generation systems are all about? Do you get lost when people talk about Wideband Code Division Multiple Access (WCDMA) system? This course explains the purpose of the WCDMA Core, Radio, and Service Network Elements together with the standardization of the WCDMA access network. In addition, the participants will learn how Ericsson s mobile core network solution connects to external networks such as WCDMA Radio Access Networks, PSTN Networks, PABXs, IMS/VoIP networks or other Mobile Networks. The focus is on general principles rather than specific technical details. Learning objectives On completion of this course the participants will be able to: 1 Detail the nodes and interface in WCDMA Network. 1.1 Explain the idea of the converged industries and the layered core network. 1.2 Present the 3GPP network model, and Ericsson network 1.3 Explain on overview level the functionality of each node and its architecture. 1.4 Show some statistics about WCDMA today and the market trend related to technology. 2 Understand the standardization bodies involved in 3 rd generation. 2.1 Distinguish the Standardization bodies involved in the WCDMA Systems. 2.2 Give in own words why standards are important in Telecommunications. 2.3 Acknowledge what standardization bodies are, and what are their functions. 2.4 Express the concept of full duplex communication, and FDD. 2.5 State the frequency bands and systems chosen for the different areas. 3 Explain on an overview level the Ericsson Mobile Core Network Solution 3.1 Explain on an overview level the architecture of the mobile core network. 3.2 Describe the Mobile Softswitch Solution Detail the architecture and functions of the MSC-Server 14 and M-MGW Describe the two nodes involved in the P.S, domain of the core network. 3.5 Recall the transport domain, and the various transport technologies used. 3.6 Describe interconnections and protocols in the C.S. and P.S. Domains 3.7 Identify the function of the main database nodes. 3.8 Explain basic traffic cases in the Mobile Softswitch Solution. 176

177 4 Explain the 3 rd Generation Radio Access Network. 4.1 Explain various access techniques. 4.2 State the coding types used in WCDMA, and how they prevent interference in the uplink and downlink. 4.3 Recognize the Importance of power control. 4.4 List the different handover scenarios in terms of soft, softer and hard handover. 4.5 Acknowledge the architecture of the Ericsson RAN Nodes RNC and RBS. 4.6 Identify the basic principles of HSDPA and EUL. 5 Detail the Network Services involved in WCDMA. 5.1 Acknowledge the functions of the service layer. 5.2 Detail various terminal technologies and platforms used. 5.3 Identify the difference between Applications and enablers, and detail some of the more common enablers. 5.4 Explain Mobile Positioning, MMS and Messaging over IP. 5.5 Acknowledge the architecture and operation of the IP Multimedia Subsystem (IMS). Target audience The target audience for this course is: Service Planning Engineers, Service Design Engineers, Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians, System Administrators, Application Developers, Business Developers Prerequisites The participants should be familiar with general telecom technologies. Duration and class size The length of the course is 2 days and the maximum number of participants is

178 Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Network Introduction 1 hour Standardization 1 hour Mobile Core Network Solution 4 hours 2 Circuit Switched and Packet Switched traffic cases 1 hour WCDMA Radio Access Network Technology 4 hours Service Network and IP Multimedia 1 hour

179 GSM System Survey LZU R11A Description Are you lost when discussing GSM network basic concepts? If you are starting working in different areas of GSM system and need a general concept this is the course you were looking for. It will provide you with knowledge about Ericsson s GSM based systems and GSM 800/900/1800/1900. It will focus on GSM terminology, wireless concepts, functions of network nodes, and the Ericsson implementation of those network nodes. Completing this training you will have all the initial knowledge you need to proceed in competence development in other areas. Learning objectives On completion of this course the participants will be able to: 1 Understand how mobile systems have evolved over the time and tell the history of GSM development 1.1 Recognize benefits of having a standard 1.2 Describe the GSM geographical network structure and node functions 1.3 Understand the GSM frequency bands 1.4 List subscriber services provided in the GSM network 2 List Ericsson s GSM System divisions and components and perceive how Ericsson has been involved in GSM since its inception and took an active part in the GSM specification process 2.1 List network components and describe their functions 2.2 Describe optional additional network entities functions 2.3 Briefly present Protocols used in the GSM Access and Core Networks 3 Know basic concepts of wireless communications and its importance to provide a good knowledge of how GSM Systems works 3.1 Explain Time Division Multiple Access technique (TDMA) 3.2 List the transmission problems and their solutions 3.3 Understand how Adaptive Multi-Rate (AMR) can increase capacity 4 List and identify GSM System mandatory concepts of air interface, their functions and required specifications 4.1 Understand the concepts of physical channel and a logical channel 4.2 List one important piece of information sent on each of 3 different logical channels 179

180 4.3 Briefly explain the idea of mapping 4.4 Show the time slot power saving feature 5 Differentiate the platforms that provide the network nodes and functionalities that are basis to provide Circuit and Packet switching, including AXE and CPP platform principles, list the main components and outline the main features 5.1 Understand the function of APT and APZ 5.2 Differentiate functions that can be implemented using AXE platform modularity 5.3 Explain how the group switch switches calls 5.4 Discriminate the AXE 810 hardware structure 5.5 Discriminate the CPP Hardware Platform 5.6 Show CPP Interconnection Structure 5.7 Clarify functions that can be implemented using CPP platform 6 Explain how Ericsson implements the functions and nodes of the GSM switching system 6.1 Name the nodes in the Switching System 6.2 Know Ericsson s Mobile Softswitch Solution 6.3 List which nodes that are contracted for the security procedure in the GSM system 6.4 Briefly explain the purpose of Authentication, Ciphering and Equipment Check 7 List and identify Radio Access Network system nodes, its functions and required specifications 7.1 Outline the main functions of a BSC, TRC and RBS 7.2 Describe the Abis over IP and Abis Optimization solution 7.3 Briefly Explain A-Interface over IP 7.4 List the Ericsson s RBS 2000 configurations 7.5 Explain the RBS architecture and functional blocks 7.6 Understand the benefits with new BSC BSS 08 8 Recognize different mobile stations types, including their components, functions, features and required specifications 8.1 Outline the information stored on the SIM-card. 8.2 Explain the advantage of having a separation between mobile equipment (ME) and subscription (SIM-card). 8.3 List the product categories of Mobile Stations (MS). 9 Clarify the GSM traffic cases to consolidate all the GSM Network concepts using basic traffic cases examples 9.1 Explain the purpose of GSM ID-number (MSISDN, IMSI, TMSI, MSRN and LAI) 9.2 Understand the handover, locating and location updating concepts 9.3 Briefly describe how a traffic case works

181 10 Explain the basic concepts and difficulties of planning a cellular network based on text examples and explanations 10.1 List the stages in the cell planning process 10.2 Explain the terms Grade of Service (GOS) and Erlang 10.3 Name 2 types of Interference 10.4 Describe briefly the feature Re-Use of Frequencies within a Cell 10.5 Understand what is meant by the term Hierarchical Cell Structure 10.6 Describe briefly the feature BCCH in Overlaid Sub cell 11 Recognize Ericsson s Operation and Support System OSS as an important tool for operation and maintenance in GSM network describing its features and functions 11.1 Explain the functions of the Operations and Support System 11.2 Describe the architecture of the Operations and Support System 11.3 Outline the implementation of the Multi Mediation 11.4 Understand the implementation of the Ericsson Multi Activation 12 List the most common and main subscriber services, explaining their functions, features, and specifications 12.1 Define the different types of services available in the network 12.2 Indicate one of each of the following service types in the network: teleservices, bearer services and supplementary services 12.3 Identify one of the Ericsson innovative services in the network Briefly describe the mobile intelligent network services available with Ericsson GSM systems 12.5 Understand the need and advantages of the CAMEL system 13 Understand charging and accounting concepts 13.1 Identify their functions, features and required specifications 13.2 Explain the fact that the charging concept is changing due to the introduction of new technologies such as GPRS, UMTS 13.3 List three call components 13.4 Explain the future of billing 14 Discriminate how data calls are initiated in the GSM network and cite examples of how a data call is handled in a GSM network through a traffic case analysis 14.1 Explain the data transmission services which GSM offers 14.2 Describe a GSM data traffic case 14.3 List the data transmission services which GPRS offers 14.4 List the things that can lead to improved GPRS end-user performance 14.5 Describe a GPRS data traffic case

182 15 Have an overview of the possible future functionality of GSM-based systems Describe the evolution of GSM to WCDMA systems 15.2 List the technologies that will bridge these two systems including HSCSD, EDGE, GPRS, WCDMA and HSPA 15.3 Explain the 3G system and feature Adaptive Traffic Control Target audience The target audience for this course is: Service Planning Engineers, Service Design Engineers, Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians, System Administrators, Application Developers, Business Developers, Customer Care Administrators. Prerequisites The participants should be familiar with telecommunication basics. Duration and class size The length of the course is 4 days and the maximum number of participants is 16 Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment

183 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Course Introduction & pre-course test Introduction to Mobile Telecommunications and GSM Overview of Ericsson s GSM Systems Wireless Concepts Channel Concepts 2 Channel Concepts Continuation Introduction to AXE and CPP Switching System Radio Access Network Mobile Station 3 Traffic Cases Cell Planning Operation and Maintenance tools Mobile IN and Subscriber Services 4 Charging and accounting Data Services The future of GSM Post-course Test 1.0 hour 1.5 hours 0.5 hour 2.0 hours 1.0 hour 1.0 hour 1.5 hours 1.5 hours 1.5 hours 0.5 hour 2.5 hours 1.5 hour 1.0 hour 1.0 hour 0.5 hour 2.0 hours 2.0 hours 1.5 hours

184 AXE Operation & Configuration LZU R3A Description Have you think about how the AXE system structure knowledge can facilitate your daily activities? Don t you know how to configure routes and devices because you are not familiar with operational routines? Many customers do face this situation too. This course will teach you how to operate the functions of the AXE 810 switch common to all AXE810 applications of a network. When finishing the course the students will have a deeper understanding of operation and configuration activities in AXE810 exchanges in an efficient way. The practical parts will be performed either in a real exchange, on SEA environment or in a Remote Lab (RTL) with realistic exercises. Learning objectives On completion of this course the participants will be able to: 1 Recognize the AXE 810 product structure and the documentation used 1.1 Identify the market position for AXE. 1.2 Recognize the product structure of AXE. 1.3 Recognize the BYB 501 building practice on an overview level. 1.4 Identify the main parts of the command code 1.5 Use different parameter variants of standard AXE commands 1.6 Interpret different printouts generated by the system 1.7 Handle WinFIOL to communicate with AXE 1.8 Handle the AXE library as an aid. 2 Demonstrate use of the basic APG functions 2.1 Recognize the APG Functions 2.2 Access the AXE system through the APG 2.3 Identify the APG HW Layout 2.4 Utilize the File Management Subsystem 3 Differentiate between the RPs types used in the system 3.1 Handle the RPs on a basic level. 3.2 Define EMs controlled by the RPs 3.3 Configure the databases used when defining RPs 184

185 4 Identify the structure of the Group Switch GS Operate the Group Switch GS Configure the different parts of the group switch. 4.3 Administer the clock function. 4.4 Discuss how the network synchronization is dealt with in AXE. 4.5 Explain the SNT, DIP and SDIP concepts. 4.6 Configure SNTs, DIPs and SDIPs. 5 Implement the necessary exchange data to connect routes and devices 5.1 Configure hardware for new routes. 5.2 Define routes and devices 5.3 Connect and disconnect devices 5.4 Modify Size Alteration Events on request from a work order 6 Manage Signaling in AXE810 systems 6.1 Identify basic signaling concepts. 6.2 Explain the differences between CAS and CCS signaling systems. 6.3 State the structure of the CCS. 6.4 Define a signaling system no. 7 (SS7) in AXE up to the MTP. 7 Make use of CPs in the APZ 212 family regarding their structure and functionalities 7.1 Handle a CP on a basic level 7.2 Operate the System Backup functions. 8 Correlate the main Analysis Tables in AXE : 8.1 Define data in the (Pre) B-Number Analysis table and check the result. 8.2 Define data in the Route Analysis table and check the result. 8.3 Analyze End-of-Selection codes using commands 8.4 Check data in Charging Analysis. 9 Perform Traffic Measurements in AXE 9.1 Retrieve statistics data from OMS Target audience The target audience for this course is: System Technicians, System Engineers

186 Prerequisites The participants should be familiar with the AXE structure and have a general understanding of the functionalities of the system. Successful completion of the following course: LZU , AXE Survey Duration and class size The length of the course is 10 days and the maximum number of participants is 8 Learning situation This is a instructor-led training course based on exercises given in a technical environment using equipment and tools, which can also be accessed remotely

187 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction and Pre-Test MML, WinFIOL, AXE Library and I/O functions 6 hs 2 Understand the I/O System 4 hs 3 Define RP/EMs and SAEs 5 hs 4 Group Switch, SNT & DIP, Clock and Synchronization 6 hs 5 Route and Device Data Signaling in AXE 6 hs 6-7 APZ Backup Handling 11 hs 8-9 Analysis in AXE + Charging 15 hs 10 Traffic Measurements Final Evaluation 6 hs

188 IS 2.0 Operation and Configuration LZU R1B Description This course provides participants with the skills and knowledge needed for managing an IS domain by exploring the elements involved in operation and maintenance and network configuration. This includes fault management, network management, hardware and software management of the IS infrastructure. Each task is complemented by practical exercises on a real IS. Participants will complete practical site management exercises using on-line documentation and the IS Management Interfaces. During the network configuration part of the training, the participants will work hands-on with configuration of the EXB and ISER blade systems. Learning objectives On completion of this course the participants will be able to: 1. Describe and handle the recommended IS infrastructure Management Interfaces Connect to the SIS (ISM), ISER, EXB and L3X using the recommended management interfaces Be familiar with the structure of the ISM GUI Use the on-line help and documentation 2. Inspect and verify Network Configuration and ISP Verify defined IS and BS Logical Networks, Subnets, Subnet Segments and VLANs Check the state of virtual routers Check the routing table in Virtual Routers (VR) Verify the state of logical and physical IP interfaces in the ISER Verify VR redundancy Use the performance monitoring services for the EXB and MXB Know how to read and clear ISP counters Know how to check the routing table in the L3X Know how to check the state of logical and physical interfaces in the L3X 3. Manage Blade System Log Files View BS log files in the ISM GUI Transfer ASI and BS log files to a remote location Know what types of log files that are handled by the IS central log service 4. Manage Software Understand the function of the Private Software Management Understand the difference between software group (swg) and software delivery package, blade swg and BS swg Download new software 188

189 Perform software updates Describe in service upgrade from IS 1.2 to IS 2.0 Create and restore a blade system backup and site backup Manage backups (housekeeping of backups) Keep track of installed software 5. Manage Hardware Understand the role of the shelf manager Inspect installed hardware in the ISM-GUI (sub-racks, blade systems and blades) Check valid blade types in the ISM-GUI Transfer a copy of the Hardware Inventory to a remote location Lock and unlock blades and blade systems Replace a faulty blade Be familiar with visual indicators on the boards Be familiar with performing in-service upgrades of infrastructure HW Understand the function of Private HW Management 6. Detect faults and act on them Understand the role of the IS Fault Management function Explain the function of LAN FM Monitor the IS in terms of alarm and event notifications Find relevant information on how alarms are ceased Understand how alarms are ceased Transfer alarm and event logs Create user defined alarm and event logs Explain how disc usage is controlled in the IS 7. Manage Users and Accounts Handle user accounts, access permissions and password settings in the ISM Handle access permissions and password settings in the ISER 8. Configure Management Interfaces Describe the role of Netconf in the IS CMF Describe how to set up Northbound SNMP communication Enable SHTTP and SFTP Understand how scripts can be used to simplify site management 9. Perform Hardware Configuration Setup multi-subrack connections Define blade systems and add blades to blade systems Describe the blade system startup procedure 10. Setup Basic Network Configuration Describe the purpose of the IS common parameters and BS parameters Understand how BS parameters are mapped to the IS parameters Map blade system network requirements to common Integrated Site resources Explain L2 Switching and the use of link aggregation in the IS Understand how to configure L2 switching and LAG Explain the mapping between layer 2 and layer 3 Define logical networks, subnets, subnet segments and VLANs

190 Define traffic classes for IS common resources Configure tunnels in the ISER Understand how to configure static routing in the ISER and L3X Describe the security capabilities of the ISER Describe handling of Diffserv (Differentiated services) in IS List the routing capabilities in ISER and exemplify basic OSPF configuration Target audience The target audience for this course is: System Technician, System Engineer, Field Technician Prerequisites Successful completion of the following courses: LZU IP Networking (or similar knowledge) LZU IS 2.0 Overview Duration and class size The length of the course is 18 hours and the maximum number of participants is 8. Learning situation Instructor Led Training (ILT). This course is based on theoretical instructor-led lessons and practical / hands-on exercises on IS systems. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Theory Introduction Management Interfaces Introduction to IS Network Management Blade System Log Files Software Management 3 h

191 1 Exercises Connecting to the SIS (ISM) and ISER using recommended management interfaces Using the on-line help documentation Verifying network configuration Checking the state of virtual routers 1 Viewing and transferring blade system log files Downloading new software and performing software upgrades Creating and restoring backups 2 Theory Hardware Management Fault Management Security Management Management Interface Configuration Exercises Replacing blades Transferring a HW inventory Handling alarm and event logs Locating cause of the errors using available documentation and tools (event and alarm lists) Managing ISM Users and Accounts Managing users in the ISER Enabling SFTP and HTTPS 3 Theory Hardware Configuration Network Configuration 3h 3 h 3 h 3 h

192 Exercises Defining blade systems and adding blades to blade systems Setting up multi-sub rack connections Defining logical networks, subnets, subnet segments and VLANs Creating and configuring virtual routers, tunnels and routing protocols in the ISER Defining link aggregation for the EXB Defining traffic classes for IS common resources 3 h

193 GSM Network Surveillance Description LZU /2 R6A When you finish this course, your network surveillance skills will include basic alarm supervision, handling and escalating core and radio network specific alarms, trigger node backups, and supervise statistics recordings. When you receive a work-order, you will be able to execute a script on a node using Job Manager and Operation Procedure Support. Learning objectives On completion of this course the participants will be able to: 1 Documentation and Sub-network Manager 1.1 Briefly describe the nodes in the GSM network 1.2 Describe ALEX and how it is used 1.3 Describe the Sub-network Manager OSS-RC 2 Management in the GSM Network 2.1 Describe the MML command structure 2.2 Explain the CHA and WinFIOL tools available in OSS-RC for MML communication with AXE network elements. 2.3 Explore the functionality of the AXE Element Management tools: Command Log Search, Spontaneous Reports Manager and Element Manager Activity Manager. 2.4 Describe the Operations Support Procedure (OPS) tool and explore the OPS Scripting language for script development for AXE network elements. 3 Fault Management in the GSM Network 3.1 Illustrate the Alarm Handling process in GSM 4 System Protection in GSM Network 4.1 Describe the backup functionality in GSM 4.2 Perform backup on the nodes using the relevant Element Manager or OSS-RC 5 Performance Management in the GSM Network 5.1 Describe briefly how performance management data is collect and used in GSM 5.2 Perform basic performance management Target audience The target audience for this course is: System Engineer and Service Engineer. 193

194 Prerequisites Successful completion of the following courses: GSM System Survey LZU GPRS System Survey LZU OSS-RC Overview LZU GSM BSS G10 RBS 2000 Basics LZU RBS 6000 Overview LZU Duration and class size The length of the course is 3 days and the maximum number of participants is 8. Learning situation This is a task-oriented learning course based on tasks in the work process given in a technical environment using equipment and tools. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction Documentation and Sub-network Manager Management in the GSM Network 2 Fault Management in the GSM Network System Protection Management in the GSM Network 1 hour 1 hour 4 hours 3 hours 3 hours 3 Performance Management in the GSM Network 6 hours