Management Information Systems (MIS) & Geographic Information Systems (GIS) Departmental Statement

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1 Section 2-20 Management Information Systems (MIS) & Geographic Information Systems (GIS) Departmental Statement The Department is charged with coordinating the implementation and application of information technology throughout Town. The Department was formed in 1997 in order to manage a number of warrant articles passed at previous Town Meetings. The articles sought to modernize the technology in use at Town Offices as well as to implement a Geographic Information System (GIS). GIS is a system of hardware and software used for storage, retrieval, mapping, and analysis of geographic data. In the simplest terms, GIS is the merging of cartography and database technology. The mission of MIS is to enhance public service by improving interdepartmental communication and providing efficient and effective information for decision-making purposes. This enhancement is accomplished by proactively maintaining all network systems to minimize downtime and maximize employee productivity. The mission of GIS is to improve access to spatially related information for decision-making purposes for Town staff, various Boards/Committees and the general public by making various maps and information layers such as wetlands, utilities and topography readily available in a user friendly format. Organizational Chart Director Assistant Director

2 Section 2-21 FY2010 Initiatives and Accomplishments 1. Coordinated the complete redesign of the Town s web page to provide better communication and access to Town information. Improvements included a subscription feature, meeting calendar, search features and various on-line services. Training for Town staff to maintain the web pages was completed as part of the project, providing the freedom to each department to make edits as needed in real time. 2. Assisted in the planning and implementation of technology at the newly renovated Library as well as the new Senior Center located at 119 Bearfoot Road. 3. The Department recently made available an interactive online GIS viewer. The GIS viewer allows users to locate a parcel by searching for an address, map/lot number or the owner s name. Using the interactive viewer the public may view and download commonly requested maps or create custom maps of their own by selecting specific layers such as wetlands, zoning, topography amongst others. The online viewer is used extensively by staff, businesses and developers to assess the suitability of a site for a potential use. 4. MIS continues to update software licenses for the various Microsoft applications; approximately half of the licenses were updated in FY2010. FY2011 Goals and Initiatives 1. To enhance the GIS online viewer with additional functionality and to further make available and maintain the GIS data; to further develop database integration to other systems to allow for greater benefit to the various datasets the Town uses. 2. Continue efforts to maximize the benefits of the Town-wide network which links together the Town Offices, Police Department, Fire Department, Library, Highway Garage, Water/Sewer Garage and the Senior Center. 3. Continue to expand and refine the information and services available on the Town s new website. 4. Continue to update the software licenses for the various Microsoft applications which began in FY2010. Significant Budget Changes or Initiatives The primary increases in the account are due to fees associated with the Town-wide fiberoptic network. The Town's network currently uses a fiber infrastructure for network connectivity between 6 facilities along an approximately 1 mile stretch of Main Street (Police Department, Highway Garage, Town Hall, Library, Senior Center and Fire Department). Starting in 2000, the Town leased this "dark fiber" from Charter Communications with the Town owning and maintaining all of the equipment (switches, routers, etc) at each site. Lease payments being made to Charter have escalated from $5,265 per year in FY09 to $14,880 in FY10 and $23,880 in FY11. There is a long-term capital project under review to see if it would be more cost-effective to build a Town-owned network and end the lease agreement with Charter. The budget does not reflect any FY2011 wage increases, which have been budgeted centrally pending settlement of collective bargaining agreements and wages for non-union personnel.

3 Section 2-22 Programs and Services Director MIS Computer user & training Local Area Network (LAN) I-Net Wide Area Network (WAN) Hardware & software General Ledger Accounting software Custom software design for depts. and Internet Town Website coordination & PDA GIS User and training Creation of custom maps Development and updating of data layers Board & Committee

4 Section 2-23 DEPARTMENT Personnel Summary FY 2008 FY 2009 FY 2010 FY 2011 Position FTE FTE FTE FTE * Director Assistant Director Total Full-time Equivalent *Personnel Explanation: Full Time Equivalents based upon 40 hrs per wk (30hrs/40hrs =.75 FTE). The Director s salary is shared between the General Fund and the Water/Sewer Enterprise Funds. The FY11 salary total is $83, ($63, in the General Fund Budget, $12,000 in the Water Enterprise Fund Budget and $8,000 in the Sewer Enterprise Fund Budget).

5 Section 2-24 FY2007 FY2008 FY2009 FY2010 FY2010 FY2011 ACTUAL ACTUAL ACTUAL BUDGETED SIX MONTHS PROPOSED DEPARTMENT Personnel Services * * Director Salary (GF) 66,690 58,990 61,360 62,850 19,372 63, Asst. Director Salary 58,890 71,351 73,492 75,697 35,564 75, Longevity Pay SUBTOTAL 125, , , ,097 55, ,047 Expenses Contractual Services ,398 15, , Computer Services 20,608 18,204 16,504 28,050 14,710 40, Training 3,179 8,425 5,725 4, , Computer Maintenance 39,818 42,558 44,809 52,957 38,535 56, Office Supplies 9,821 12,846 13,952 12,992 5,513 13, Travel/Mileage Dues Subscriptions Meetings 2,388 5,394 3,511 1, New Equipment 4,000 8,000 23,964 28,250 4,098 30,950 SUBTOTAL 81,246 96, , ,848 63, ,215 TOTAL: 207, , , , , ,262 * The Director s salary is shared between the General Fund and the Water/Sewer Enterprise Funds. The FY11 salary total is $83,800 ($63,800 in the General Fund Budget above, $12,000 in the Water Enterprise Fund Budget and $8,000 in the Sewer Enterprise Fund Budget).

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