Cloud Hosted Back Office and Services

Transcription

1 Cleartone Telecoms Ltd Pricing Schedule Cloud Hosted Back Office and Services Version 1.3.2

2 Contents Introduction... 1 Why Cleartone?... 1 Service Purchasing... 2 For Cleartone Hosted Systems... 2 For SaaS only Services hosted on customer provided IaaS... 2 Service Tiers... 3 Core System Services... 4 IL0 IL2 hosted core system service IL3 hosted core system service Back Office Software Support and Maintenance Service Plans... 6 Back Office Training System Additional Software Services... 7 Back Office Client Access Licence Service... 7 Back Office Advanced Analytical Tools Package... 7 Back Office Advanced Alerting Package... 8 Mobile Portal Service... 9 Mobile Portal Device Access Licence Service... 9 Data Aggregator Service (Integrated) Back Office UTMC Connection Service Back Office 3 rd Party Connection APIs I2 Plugin STORM Plugin Cleartone Hotlist Matching Plugin NADC Connector Service Data Aggregator Service (Standalone) Cloud Hosted ANPR Decoding Service Additional Specialist Cloud Services Cloud Back Office Data Extraction Service Cloud Back Office Training Service Migration of ANPR Data into Cloud Back Office Migration of an existing Locally Hosted Cleartone Back Office into Cloud Environment Installation and commission of an ANPR reader service to feed a Cloud Based ANPR System About Cleartone... 20

3 Introduction Cleartone offers a range of Cloud Hosted ANPR services that together proved a full end-to-end ANPR solution to fully meet the evolving organisation requirements for ANPR. From ANPR Reading Services to fully scoped Back Office Facilities with advanced industry leading deep data mining, analytical and alerting toolsets and fully managed data migration services Cleartone can proved a complete solution whether you are moving to Cloud ANPR for the first time or are looking to enhance your existing cloud ANPR capabilities. With our talented and experienced development and support teams Cleartone can make your progression through full business implementation and effective use of ANPR a reality. Why Cleartone? Cleartone have over 30 years of experience in delivering End-To-End ANPR solutions across a broad customer base including all UK Police Forces, International Police Forces and commercial customers. Providing solution packages from Micro to Extremely Large handling and working with billions of data items across thousands of clients, and working with our highly experienced partners, Cleartone will bring unrivalled experience to your organisation in providing either a fully managed and hosted Cloud ANPR Service or a SaaS solution for hosting on customer supplied IaaS. Based on our structured Support and Maintenance Packages, Cleartone will also provide dedicated helpdesk and training facilities, including onsite expertise where necessary, to smooth your transition into Cloud ANPR. Cleartone Telecoms Commercial Confidential Page 1

4 Service Purchasing The System and associated services can be hosted in either an IL0-2 IaaS environment or an IL3 Iaas environment and priced accordingly. One of the following core system services or SaaS services must be purchased based on the following criteria: - Impact Level for the hosted service or SaaS service - System Tier based on average expected read rate per day. - Additional add-on services and SaaS licences can then be purchased and applied to the selected system. For Cleartone Hosted Systems If purchasing as a Cleartone hosted and managed solution then items 1x commissioning service (CS1) (or CS1A if available) and a minimum of 12x ongoing provision (CS2) and data storage (CS3) must be purchased on the initial order. Additional volume of CS2 and CS3 items may then be purchased as required to cover the desired service but must be applied continuously in either 1 month, 6 month or 12 month batches. If, after the initial period, and at any time thereafter no further CS2 and CS3 services are purchased as required to provide continuous service then item CS4 will be applied automatically and the service terminated on the 1 st day of the following calendar month. For some system Tiers if a system is to be mothballed for later use after the initial period then the customer may purchase service CS5 for the required duration either on a month by month basis or as a pre-purchased period of time. During this time all data and system configuration will be held in archival medium but the system will not be available for customer access. Once the customer requires access to the system again they may purchase item CS6 as a one off service fee and a minimum of 1x CS2 and 1x CS3 as per the system tier and level and then revert back to purchasing CS2 and CS3 services as required thereafter. This may be performed as many times as needed during a system lifetime. If whilst mothballed a customer determines they will not need to re-commission the system they may purchase a single CS4 service and cease paying any further costs for the system. For SaaS only Services hosted on customer provided IaaS Initial purchase of 12x item CS7 is required followed by additional CS7 items as required on a month by month basis. Upon expiry of the final month of service purchased and in the event of no further CS7 service being purchased to enable continuous service the system must be decommissioned and all received materials, binaries, supporting files and data permanently destroyed within 30 days from the final billing invoice date, including all additional services purchased and applied to the system. Cleartone Telecoms Commercial Confidential Page 2

5 Service Tiers For both Cleartone Hosted and SaaS only licences the following applies. All systems and associated additional services are assigned and billed at a Tier as calculated by the average daily read rate they are to ingest and process as shown below: Tier 0: 1 100,000 reads per day. (Not available on IL3 infrastructure) Tier 1: 100,001 1,000,000 reads per day Tier 2: 1,000,001 5,000,000 reads per day Tier 3: 5,000,001 10,000,000 reads per day Tier 4: 10,000,001 25,000,000 reads per day Tier 5: >25,000,000 reads per day. (Not available on IL0-IL2 infrastructure) On the first week of each calendar month Cleartone will produce a report of the system average daily read rate for the preceding calendar month. (This report will be supplied to the customer depending on purchased service plan) If a system exceeds the stated maximum data rate for the currently applied Tier of Service by the following amounts: A) Actual average daily read rate exceeds current tier maximum rate by up to 9.99% for two consecutive calendar months. B) Actual average daily read rate exceeds current tier maximum rate by 10% or higher for one calendar month. Then the customer will be informed in writing within 5 working days with the following options: 1) Reduce the daily average read rate to the purchased tier for the remainder of the currently service period starting from the next calendar month after notification. Or, 2) Opt to increase the existing tier of service for the remainder of the currently service period starting from the next calendar month after notification and thereafter to the correct tier to meet the current average daily read rate. Option 1 can only be applied once during any service period. If a second or further occurrence of the system exceeding the purchased tier is notified then the system will automatically be moved to the correct tier for the duration of the service period and for any renewals thereafter. If a system average daily read rate falls below the currently applied Tier minimum by 10% or more for two consecutive months the customer may apply in writing to Cleartone for a reduction in Tier applied to match the now required service level within 5 working days of the second months invoice date. If Cleartone reduce a system tier as above and then that system consequently exceeds the new lower average daily read rate for one calendar month the Option 2 above will be automatically applied. Cleartone Telecoms Commercial Confidential Page 3

6 Core System Services IL0 IL2 hosted core system service. Minimum initial service term: 12 Months. 1 Month rolling contract after initial period. Code Description Unit Price Based On System Tier T0 T1 T2 T3 T4 CS1 Commissioning System 1,000 2,000 5,000 10,000 15,000 CS1A Fast Track (7) System 2,000 3,000 7,000 N/A N/A Commissioning CS2 Ongoing system Month 500 1,000 2,000 5,000 15,000 provision CS3 Storage of Data (1) 1 million Reads Stored/Month CS4 Permanent system System 1,000 1,000 2,000 10,000 15,000 Decommission (3) CS5 Offline Archival of 1 million Reads N/A system (4) Stored/ Month CS6 Re-commission of System 500 1,000 2,000 5,000 N/A Archived System (5) CS7 SaaS only (6) Month 750 1,000 3,000 5,000 15,000 IL3 hosted core system service. Minimum initial service term: 12 Months. 1 Month rolling contract after initial period. Code Description Unit Price Based On System Tier T1 T2 T3 T4 T5 CS1 Commissioning System 2,500 7,500 25,000 90, ,000 CS1A Fast Track (7) System 4,000 10,000 35,000 N/A N/A Commissioning CS2 Ongoing system Month 2,000 3,500 11,500 25,000 80,000 provision CS3 Storage of Data (1) 1 million Reads Stored/Month CS4 Permanent system System 2,000 2,000 10,000 50, ,000 Decommission (3) CS5 Offline Archival of 1 million Reads N/A N/A system (4) Stored/ Month CS6 Re-commission of System 1,500 2,500 7,500 N/A N/A Archived System (5) CS7 SaaS only (6) Month 1,000 3,000 7,500 15,000 50,000 (1) Data Storage. Storage of ANPR Data is calculated on read rate and data retention period. E.g. for a Tier 1 IL0-IL2 system ingesting 1,000,000 reads per day on average and a customer wishing to store the ANPR Data on a 720 day data retention schedule the storage cost would be 2 * 720 per month = 1440 per month. Cleartone Telecoms Commercial Confidential Page 4

7 (3) Service Decommission. When service is no longer required and the system will not be archived then the customer must purchase the system decommission service. Cleartone will then take down the service and all associated services and permanently destroy all data therein. (4) Offline Archival Service. If the Service is not required temporarily, Cleartone will take offline and archive the service for the required period. During this period all data will be preserved. Cost of this is calculated based on read data to be archived and duration of archival. E.g. for a Tier 1 IL0-IL2 system that has 700,000,000 reads stored that is needed to be archived the monthly cost will be: 700 * 1.50 per month (5) Re-commission of Archived System. A system archived using the Offline Archival Service can be recommissioned and put back into service using this facility. Once re-commissioned then a standard monthly tariff will be applied based on anticipated daily read rate. (6) SaaS only. Where listed as a SaaS only, If the customer wishes to install and manage the system or service on their own cloud hosted IaaS solution then they can purchases a SaaS only service and a Service Plan for support and maintenance of the software only. In this environment the commissioning, day to day running and management of the compute infrastructure, storage infrastructure and connectivity is the responsibility of the customer or the customers nominated service provider. Cleartone will supply and install the software on the provided IaaS only when the Commissioning Service is purchased. (Remote Access to IaaS required). (7) Fast Track Commission. If purchased with the initial system order Cleartone will commission the new system within 1 working day instead of the standard commissioning times. Note that this is only available on Tier 0, 1 and 2 systems NOTE: For Cleartone Provided IaaS Hosted Solutions in the event of the hosting provider applying pricing changes, Cleartone reserve the right to alter the relevant price components by giving 30 days notice of the changes to the customer in writing. Any price changes will be applied to the first renewal of the service following 30 days after the notice date. All services and prices E and OE. All prices exclusive of VAT. Cleartone Telecoms Commercial Confidential Page 5

8 Back Office Software Support and Maintenance Service Plans Applicable to both Cleartone Hosted and customer hosted SaaS Core System solutions and associated services. For a SaaS only licenced System then remote access to the hosted service by Qualified and Security Cleared Cleartone support staff is mandatory for support and maintenance functions. Back Office Software Support and Maintenance Service Plan Prices: Service Level Unit T0 T1 T2 T3 T4 T5 Bronze Per ,000 10,000 System/Month Silver Per ,000 5,000 15,000 System/Month Gold Per System/Month 1,000 2,000 2,500 5,000 10,000 20,000 Note: The service plan tied to the Back Office Core system covers any additional services directly applied to that system only. Back Office Training System. Fully functional system includes 10 Client Access Licence service and all advanced tools for training of users. - Cannot accept Customer Data or connect to customer readers. - Cannot connect to any third party system. - Limited to a maximum of 1,000,000 reads of training data in total. (Tools are supplied to generate training data) - Weeding schedule is fixed at 30 days. - Available on 1 month basis. - Not available as a SaaS. Back Office Training System Prices Commission of Training Back Office Per System 1,000 2,000 Ongoing provision Training Back Office Per System/Month 1,500 2,000 Decommission of Training Back Office Per System 1,000 2,000 Offline Archival of Training System (4) Per System Re-commission of Archived System (5) Per System Support of Training Back Office Per System/Month Cleartone Telecoms Commercial Confidential Page 6

9 Additional Software Services The following additional services can be purchased as add-ons to the Cloud Based Back Office. The prices are for both Cleartone Hosted IaaS solutions and Customer Supplied IaaS solutions using a SaaS only system licence unless otherwise specified. Additional services are only applicable to the system stated at time of purchase and are nontransferable to any other system or customer. Back Office Client Access Licence Service (Requires a Core Cloud Back Office System) All system licences include 5 Client Access Licence Service. Additional Licence Services are available as below. Each Client Access Licence Service can only be applied to a single system instance. Applies to both Cleartone Hosted and SaaS only and both IL0-IL2 and IL3 IaaS environments. (Not applicable to training systems) Client Access Package Prices: Service Unit Cost 1 User Client Access Service Per Month User Client Access Service Per Month User Client Access Service Per Month 850 Back Office Advanced Analytical Tools Package (Requires a Core Cloud Back Office System) Each system comes with basic analytical tools included. The advance analytical tools package Licence enables use of the advanced analytical tools by all users of the system. Applies to both Cleartone Hosted and SaaS only licences and both IL0-IL2 and IL3 IaaS environments. (Not applicable to training systems) Advanced Analytical Tools Package Prices: Service Unit Cost Tier 0 Service Month 100 Tier 1 Service Month 200 Tier 2 Service Month 300 Tier 3 Service Month 500 Tier 4 Service Month 1,000 Tier 5 Service Month 5,000 Cleartone Telecoms Commercial Confidential Page 7

10 Back Office Advanced Alerting Package (Requires a Core Cloud Back Office System) CLEARTONE Each system comes with basic alerting tools included. The advance analytical tools package Service provide additional complex user definable alerting on ANPR Data. May require additional compute infrastructure (Not applicable to training systems) Advanced Alerting Package Prices: Tier 0 Service Month 200 N/A Tier 1 Service Month Tier 2 Service Month Tier 3 Service Month 2,000 3,000 Tier 4 Service Month 3,000 5,000 Tier 5 Service Month N/A 8,000 SaaS only Service Month Cleartone Telecoms Commercial Confidential Page 8

11 Mobile Portal Service (Requires a Core Cloud Back Office System) CLEARTONE The mobile portal service provides functionality to enable mobile 3G and 4G connected devices to access features of the Back Office System such as Basic Alerting and Searching. To enable this service a mobile portal licence is required. Mobile Portal Service Prices: Tier 0 Service Month 100 N/A Tier 1 Service Month Tier 2 Service Month Tier 3 Service * Month 2,000 11,000 Tier 4 Service * Month 5,000 15,000 Tier 5 Service * Month N/A 20,000 Ongoing Provision of Mobile Per System/Month 1,000 2,500 Portal SaaS only T0 T1 T2 T3 T4 T5 Month ,000 2,000 N/A N/A ,000 2,000 8,000 NOTE: Tier 3 and higher systems if hosted on a non Cleartone provided infrastructure will require additional compute hardware. * Mobile Portal Device Access Licence Service (Requires a Mobile Portal Service System) In addition to the above the customer must purchase sufficient mobile device access licence service for the volume of mobile devices required to be connected concurrently. The purchased licence Service allows the correct quantity of mobile devices to log on to the system concurrently. Mobile Portal Device Access Prices: 1 Mobile Device Access Licence Service Month Mobile Device Access Licence Service Month Mobile Device Access Licence Service Month Mobile Device Access Licence Service Month Cleartone Telecoms Commercial Confidential Page 9

12 Data Aggregator Service (Integrated) (Requires a Core Cloud Back Office System) CLEARTONE In order to load balance and buffer feeds into the Cloud Back Office, Cleartone offer the Integrated Data Aggregator Service. (NOTE: The Data Aggregator is also offered as a stand-alone separate SaaS solution for aggregation and onward feeding of reads from readers into a non-cloud hosted Cleartone Back Office) On Tier 0 and Tier 1 systems this is an optional add-on. On T2 and above systems the data aggregator service is required. The number of services required for each tier is noted in the pricing table below at the rate of 1 aggregator service per 1,000,000 reads per day average into the system or part thereof: System Tier Aggregators Required Tier 0 1 (Optional) Tier 1 1 (Optional) Tier Tier Tier Tier Data Aggregator (Integrated) Service Prices: Commissioning of Data Aggregator Per Aggregator 500 8,000 Service Ongoing provision of Data Aggregator Per Aggregator /Month 500 2,500 Service De-Commissioning of Data Aggregator Per Aggregator 500 1,000 Service SaaS only Per Aggregator/Month Cleartone Telecoms Commercial Confidential Page 10

13 Back Office UTMC Connection Service (Requires a Core Cloud Back Office System) CLEARTONE The UTMC Service provides connectivity for ANPR Reads from a UTMC compliant traffic management system to be fed into the Back Office system and also for the Back Office system to feed reads from selected readers back to the traffic management system as anonymised data under the UTMC protocol. Each UTMC connector service is capable of attaching bi-directionally to one (1) UTMC compliant external system. UTMC Connection Service Prices: Commissioning of Service Per Connector 500 1,000 Ongoing provision of Service Per Connector /Month Forward transmission of reads to Per 1 Million reads/month UTMC system De-Commissioning of Service Per Connector SaaS only Per Connector/Month Cleartone Telecoms Commercial Confidential Page 11

14 Back Office 3 rd Party Connection APIs If a customer wishes to connect a 3 rd party system to the Cloud Back Office then they may purchase a 3 rd Party Connection API. The following APIs are available: (These services can only be used in conjunction with the Core Cloud Back Office System) I2 Plugin This enables the Cloud Back Office to onward feed selected ANPR data to a designated I2 system. (I2 may charge additional fees for accepting the data) I2 Plugin Service Price: Commissioning of I2 Per Connector Connector Ongoing provision of I2 Per Month Connector Forward of Data to I2 Per Month/1 Million Reads De-Commissioning of I2 Per Connector Connector SaaS only Per Connector/Month STORM Plugin This enables the a STORM Command and Control system to automatically supply list of vehicles of interest for hosting on the Cloud Back Office and receive automated alerts from the Cloud Back Office of reads of those vehicles. (Steria may charge additional fees for connecting to the service) STORM Plugin Service Price: Commissioning of STORM Per Connector Connector Ongoing provision of Per Month STORM Connector Forward of Hits to STORM Per Month/10,000 Hits De-Commissioning of Per Connector STORM Connector SaaS only Per Connector/Month Cleartone Telecoms Commercial Confidential Page 12

15 Cleartone Hotlist Matching Plugin This enables a 3 rd Party system to automatically supply one or more lists of vehicles of interest for hosting on the Cloud Back Office and receive automated alerts from the Cloud Back Office of reads of those vehicles. (3 rd party system provider may charge additional fees for connecting to the service) Cleartone Hotlist Matching Plugin Service Price: Commissioning of HL Per Connector Match Plugin Connector Ongoing provision of HL Per Month Match Plugin Connector Forward of Hits to HL Per Month/10,000 Hits Match Plugin De-Commissioning of HL Per Connector Match Plugin Connector SaaS only Per Connector/Month NADC Connector Service (Requires a Core Cloud Back Office System) Optionally an NADC data connector service can be purchased. The Cloud Cleartone Back Office is certified to connect to the National ANPR Data Centre utilising this service. Available on IL3 hosted infrastructure only. NADC Connector Service Price: Commissioning of NADC Per Connector N/A 8,000 Connector Ongoing provision of NADC Per Month N/A 2,500 Connector Forward of Reads to NADC Per Month/1 million reads N/A 20 De-Commissioning of HL Per Connector N/A 1,000 Match Plugin Connector SaaS only Per Connector/Month N/A 500 Cleartone Telecoms Commercial Confidential Page 13

16 Data Aggregator Service (Standalone) The Standalone Data Aggregator Service can be purchased either as a Cleartone Hosted System or as SaaS only licence to feed existing Cleartone Back Office Systems. Each Aggregator is capable of ingesting up to 1,000,000 reads per day from up to 20 connected ANPR readers. Data Aggregator (Standalone) Service Prices: Commissioning of Data Aggregator Per Aggregator 500 8,000 Service Ongoing provision of Data Aggregator Per Aggregator /Month 500 2,500 Service De-Commissioning of Data Aggregator Per Aggregator 500 1,000 Service SaaS only Per Aggregator/Month Standalone Data Aggregator Support and Maintenance Service Plan Prices: Service Level Unit Price Bronze Per Aggregator /Month 50 Silver Per Aggregator /Month 100 Gold Per Aggregator /Month 200 Cleartone Telecoms Commercial Confidential Page 14

17 Cloud Hosted ANPR Decoding Service This service enables the decoding of ANPR Reads from either still or video image feeds. For video services up to 4 video channels per service can be connected. (See service definition document for supported video formats) For image services up to 10 separate images per second can be uploaded for decoding. If one or more ANPR decodes are extracted from the data they can be sent to a receiving system such as an ANPR Back Office or an ANPR data aggregator. ANPR Decoding Service Price: Commissioning of ANPR Decoder Per Decoder 500 1,000 Ongoing provision of ANPR Decoder Per Month 500 1,200 Forward of Reads to ANPR Back Office Per Month/10,000 Reads or Data Aggregator Service De-Commissioning of Decoder Per Decoder SaaS only Per Decoder/Month Ad-hoc Decoding of Video Stream (1)(2) Per Stream/Month Ad-hoc Decoding of Still Images (1)(3) Per Image (1) Where a dedicated ongoing monthly service is not required it is possible to purchase an Ad-Hoc service. Under this provision customers are given connectivity for use as and when they need decoding services for either video or still images. (2) For video streams this must be purchased on a per stream per month basis. (3) For still images the contract is only billed based on the actual decode requests made. ANPR Decoding Service Support and Maintenance Service Plan Prices: Service Level Unit Price Bronze Per Decoder/Month 50 Silver Per Decoder /Month 100 Gold Per Decoder /Month 200 Cleartone Telecoms Commercial Confidential Page 15

18 Additional Specialist Cloud Services The following additional specialist cloud services are available. Cloud Back Office Data Extraction Service (Requires Core Cloud Back Office System) The Back Office provides tools for users to extract data held in the Back Office system for use as search results (2), reports and images. The extraction method and resulting file format and presentation method is dependent on the data to be extracted and the tools used. - Not available for training systems. - SaaS only licenced systems hosted on customer provided IaaS solutions do not incur this charge from Cleartone but may incur additional data extraction charges from the chosen IaaS provider. - For Cleartone hosted and managed systems this is service included automatically and billed as a part of the core system billing schedule. Data Extraction Service Price: Extracted Data Per 1 GB/Month (1) 1 5 (1) 1 GB of data is approximately 30,000 ANPR reads including plate patch and overview images. (2) Searches performed within the search tools provided do not extract images until requested to do so for particular reads and in these instances 1GB data equates to approximately 50,000,000 result rows. Cloud Back Office Training Service Customers may purchase the Cloud Back Office Training Services at any time to compliment purchased cloud based systems and services. All training is performed by fully qualified and security cleared staff. Training Prices: Service Unit IL0-IL3 On Customer Site Training Per Day/ Up to 10 candidates 1,000 At Cleartone Training Per Day/ Up to 5 candidates 500 Online Training Courses Per User/Per Course 100 Supplied Training Materials Per System 500 Cleartone Telecoms Commercial Confidential Page 16

19 Migration of ANPR Data into Cloud Back Office (Requires Core Cloud Back Office System) For customers who are migrating from a locally hosted ANPR Back Office to a Cloud Hosted ANPR Back Office, Cleartone provide a fully managed service to extract and migrate the existing ANPR Data. Data that can be migrated and cost to migrate is dependent on the originating system. The Setup Fee is mandatory for all data migration services. If available once migrated the customer can opt to purchase the data verification service where Cleartone will check that all data has been migrated successfully from the donor system. Migrating from existing CLEARTONE Back Office If migrating from an existing Cleartone Back Office then all ANPR Data, hotlists, intelligence, user data and audit data will be migrated. Setup Fee Per Donor System 1,000 1,000 Data Migration Per 1 GB (1) Migrated Data Verification Per Recipient System 2,000 2,000 Migrating from existing NON CLEARTONE Back Office (2) If migrating from an existing Non-Cleartone Back Office then the data that is available for migration is fully dependent upon the donor back office system. Setup Fee Per Donor System 5,000 5,000 Data Migration Per 1 GB (1) Migrated Data Verification (3) Per Recipient System 3,000 3,000 (1) 1 GB of data is approximately 30,000 ANPR reads including plate patch and overview images. (2) It is not possible to migrate data from all non-cleartone systems. Please contact Cleartone for full details of which systems are currently supported. Additional systems may from time to time be added to the supported list. (3) Data Verification capabilities and prices may vary dependent upon donor back office system. Cleartone Telecoms Commercial Confidential Page 17

20 Migration of an existing Locally Hosted Cleartone Back Office into Cloud Environment This service will migrate a currently operational locally hosted Cleartone Back Office into a cloud hosted environment, including all configuration and data. This can be purchased for migration to a Cleartone Hosted IaaS environment or a customer provided IaaS infrastructure. NOTE: Prior to migration starting the customer must have purchased all services and licences for the recipient system based on tier and impact level and services to be migrated. Once the recipient system Licences have been purchased the migration can normally be commenced within 7 working days, depending on system tier. Once migration has completed Cleartone will endeavour to hand over the Cloud Back Office to the customer within 1 working day and any data, binaries, files or other materials electronic or otherwise including backups of the original system must be destroyed by the customer and Cleartone notified of this by the customer in writing within 30 days of the date of handover of the Cloud System. All the following fees are mandatory for this service regardless of the recipient system being Cleartone Hosted or on customer supplied IaaS. Migrating an existing CLEARTONE Back Office into the Cloud: Service Unit IL0-2 IL3 Initialisation and Setup Fee Per Donor System 2,000 5,000 System Data Migration Per TB (1) Migrated System Verification and Handover Per Recipient System 2,000 5,000 Cleartone Telecoms Commercial Confidential Page 18

21 Installation and commission of an ANPR reader service to feed a Cloud Based ANPR System (Requires Cleartone Core Back Office System, Cleartone Cloud Data Aggregator Service or other cloud hosted National Web Service Compliant Back Office facility, Cleartone Hosted or customer hosting provided SaaS only solution) This service will provide the installation and commissioning of one or more ANPR Reading Services for feeding of reads to a Cloud Hosted ANPR Data Aggregation Service or a Cloud Hosted Back Office Facility. Cleartone will provide ongoing management and support of the ANPR Reading Services feeding the Cloud System and at end of service will provide decommissioning services. Minimum Service Term is 12 Months. 1 Month contract thereafter. Service Unit Price Planning and Implementation of ANPR Reading Services for connection to a Cloud Based ANPR Back Office. (2) - 1 Lane Reader Service - 2 Lane Reader Service (3) - 3 Lane Reader Service (3) - 4 Lane Reader Service (3) Per Site 5,000 9,000 13,000 17,000 Ongoing provision and support of ANPR Reading Services - Bronze - Silver - Gold Planning and implementation of the decommissioning of ANPR Reading Services - 1 Lane Reader Service - 2 Lane Reader Service (3) - 3 Lane Reader Service (3) - 4 Lane Reader Service (3) Per Site/Month Per Site ,000 2,500 3,000 3,500 (1) Depending on recipient system Impact Level the customer must provide the correct connectivity infrastructure. (2) Lead time for this service is usually 5 to 10 working days from acceptance of order. (3) At the same location. Orders accepted in writing by , fax or post quoting original customer order number. Invoices are supplied in paper form, monthly in arrears. Payment is within 30 days of invoice date and is by direct bank transfer. Please contact Cleartone for further details required. E and OE. Cleartone Telecoms Commercial Confidential Page 19

22 About Cleartone As a wholly UK based and privately owned company Cleartone Telecoms Ltd has for over 10 years produced and delivered ANPR software solutions across all UK Police Forces, including Back Office Facilities, ANPR Reading Services, Analysis and Deep Data Mining tools, Mobile Solutions including Smart Devices and consultancy services providing customer focused End-To-End ANPR Solutions. Cleartone Telecoms also manufactures and supplies a range of mobile / fixed ANPR / video recording equipment and has been supplying products to the emergency services for over 20 years. Using a blend of tried and trusted and cutting edge technologies Cleartone applies independent design concepts and focuses on customer requirements in order to bring fresh and innovative solutions quickly to market that effectively meet exacting customer need. The company is ISO9001 approved. For further information contact; Head Office Telephone: +44 (0) Head Office Fax: +44 (0) [email protected] Website: Cleartone Telecoms Ltd, Pontyfelin Industrial Estate, New Inn, Pontypool, South Wales NP4 0DQ Cleartone Telecoms Commercial Confidential Page 20