Software AG TechEd 2015 User Conference

Size: px
Start display at page:

Download "Software AG TechEd 2015 User Conference"

Transcription

1 Software AG TechEd 2015 User Conference Leveraging Active Transfer for Simple, Secure & Reliable File Transfers April 21-22,

2 Agenda Who are we? webmethods at USG Current File Transfer Issues Why we chose Active Transfer? Active Transfer Implementation & Challenges Next Steps 2

3 USG Corporation Industry Leading Manufacturer of Building Materials Headquartered in Chicago; Sales and Operations in over 20 countries Key Products: Wallboards, Ceilings, Joint Compound Sheetrock Ultralight panels Securerock Glass-Mat Roof Board Sheetrock Ultra Lightweight All Purpose $3.7 Billion in Sales in 2014 Founded in 1902; NYSE listed since 1931; Ticker: USG 3

4 webmethods at USG webmethods - USG s Enterprise Standard Integration Platform for 10+ years Integrations include B2B Transactions webservices File Transfers EDI Transactions Cloud Integrations (SFDC, Taleo, etc.) Speaker: Karthikeyan Rajamani IT Systems Designer at USG Building Integration Solutions extensively using webmethods for 10+ years Worked in JP Morgan Chase, Motorola & Ingersoll-Rand 4

5 Current File Transfer Issues Typical File Transfers at USG Sales data to Trading Partners Financial documents Flat files to & from various Partners/Customers Data synchronization between Cloud and On-premise apps Key Issues with Current File Transfer Home-grown MFT limited features; error prone, changes need extensive regression testing Many MFT issues; Longer time to resolve MFT errors causing business interruptions and damage to reputation Limited alerting & monitoring capability leading to more efforts on IT Support staffs 5

6 Why we needed a comprehensive MFT solution USG Needs: MFT Solution should Address our File Transfer issues Our Goal: 20%+ fewer MFT issues & 4x faster time to resolution of MFT errors Guarantee Delivery, Checkpoint Restart & Receipt Confirmation no manual intervention required Real-time alerts, analytics, and centralized reporting of all connections/ transfers Enable easier & faster on-boarding of customers and partners Last but not least: Leverage Our Strategic Investment on webmethods Platform webmethods Active Transfer became our choice for an Integrated MFT Solution. 6

7 Active Transfer Implementation First Implementation End of Mar 2015 Involved Business Critical transactions using SFTP for both Internal & External Customers. Components Used Version 9.7 Active Transfer Server (ATS) Active Transfer Gateway (ATG) MyWebMethods Server (MWS) Mashzone Server Benefits On-boarding was faster Less than an hour to configure events Streamlined setup of new partners (i.e. folders, permissions) Detailed Event & Transaction logging makes troubleshooting MFT issues easier. 7

8 Challenges faced Getting DMZ, VIP and Firewall Rules set-up for Active Transfer. Leveraging existing webmethods 8.2 environment connecting seamlessly with Active Transfer in

9 Next Steps Configure Business Group to use Active Transfer as Self-Service portal. Migrate file transfers from custom MFT and non-standard applications to Active Transfer environment. Create role-based dashboards, charts and graphs to gain insight into file transfers. Enable inbound file transfers initiated by partners via Active Transfer Gateway. 9

10

WhiteWave's Integrated Managed File Transfer (MFT)

WhiteWave's Integrated Managed File Transfer (MFT) WhiteWave's Integrated Managed File Transfer (MFT) Spotlight on webmethods ActiveTransfer Scott Jaynes ecommerce Architect, WhiteWave Foods Ramesh Venkat Director, Product Management, Software AG 10/17/12

More information

Discover how and why file transfer is changing

Discover how and why file transfer is changing Discover how and why file transfer is changing Why you should think of it as more than FTP 1 2013 IBM Corporation Agenda What is Smarter Commerce? What is the role of B2B integration? What is MFT? Problems

More information

How to Solve the B2B Integration and Managed File Transfer challenge in Retail Business

How to Solve the B2B Integration and Managed File Transfer challenge in Retail Business How to Solve the B2B Integration and Managed File Transfer challenge in Retail Business Rochelle Harrison Senior Client Technical Professional/Industry Solutions Successful File Transfer The Drivers Business

More information

TIBCO Managed File Transfer Suite

TIBCO Managed File Transfer Suite TIBCO Managed File Transfer Suite TIBCO Managed File Transfer Suite TIBCO Managed File Transfer Solution connect people, processes and information, thereby promoting and strengthening the value chain among

More information

Agility for the Digital Enterprise Get There Faster

Agility for the Digital Enterprise Get There Faster The webmethods Suite Agility for the Digital Enterprise What you can expect from webmethods Software AG s vision is to power the Digital Enterprise. Our technology, skills and expertise enable you to quickly

More information

Streamlining Healthcare Business Interactions

Streamlining Healthcare Business Interactions WHITE PAPER Streamlining Healthcare Business Interactions Sponsored by: Axway Lynne Dunbrack December 2014 IDC HEALTH INSIGHTS OPINION Today's changing healthcare IT (HIT) environments are generating a

More information

ICONICS Using the Azure Cloud Connector

ICONICS Using the Azure Cloud Connector Description: Guide to use the Azure Cloud Connector General Requirement: Valid account for Azure, including Cloud Service, SQL Azure and Azure Storage. Introduction Cloud Connector is a FrameWorX Server

More information

SharePoint Case. Management System. Technical White Paper. Build strong customer relationship with robust and inventively designed Ticketing Tool

SharePoint Case. Management System. Technical White Paper. Build strong customer relationship with robust and inventively designed Ticketing Tool SharePoint Case Management System Technical White Paper Build strong customer relationship with robust and inventively designed Ticketing Tool An Innovation by : Contents SharePoint Case Management System-

More information

Building Your EDI Modernization Roadmap

Building Your EDI Modernization Roadmap Simplify and Accelerate e-business Integration Building Your EDI Modernization Roadmap Background EDI Modernization Drivers Lost revenue due to missing capabilities or poor scorecard ratings High error

More information

Digital Marketplace - G-Cloud

Digital Marketplace - G-Cloud Digital Marketplace - G-Cloud CRM Services Core offer 9 services in this area: 1. Dynamics CRM Upgrade Services Utilising this service, Core will undertake an evaluation of your current CRM platform. We

More information

Cloud Services Catalog with Epsilon

Cloud Services Catalog with Epsilon Cloud Services Catalog with Epsilon Modern IT enterprises face several challenges while building a service catalog for their data center. Provisioning with a cloud management platform solves some of these

More information

IBM API Management Overview. 2014 IBM Corporation

IBM API Management Overview. 2014 IBM Corporation IBM API Management Overview Please Note IBM s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM s sole discretion. Information regarding potential

More information

HR Helpdesk. itouch Vision. This document gives an overview of itouch Vision s HR Helpdesk and discusses the different features and functionality.

HR Helpdesk. itouch Vision. This document gives an overview of itouch Vision s HR Helpdesk and discusses the different features and functionality. itouch Vision HR Helpdesk This document gives an overview of itouch Vision s HR Helpdesk and discusses the different features and functionality. For further information, about implementation and pricing

More information

See What's Coming in Oracle Service Cloud

See What's Coming in Oracle Service Cloud bu See What's Coming in Oracle Service Cloud Release Content Document August 2015 TABLE OF CONTENTS ORACLE SERVICE CLOUD AUGUST RELEASE OVERVIEW... 3 WEB CUSTOMER SERVICE... 4 Oracle Service Cloud Community

More information

BEYOND the INITIAL CONNECTION: HOW TO TRANSFORM YOUR B2B EXCHANGE

BEYOND the INITIAL CONNECTION: HOW TO TRANSFORM YOUR B2B EXCHANGE BEYOND the INITIAL CONNECTION: HOW TO TRANSFORM YOUR B2B EXCHANGE 1 1EDI Source: BEYOND THE INITIAL CONNECTION WHAT THE CHANGING B2B EXCHANGE ENVIRONMENT MEANS TO YOU. For anyone in charge of automating

More information

PEOPLESOFT esettlements

PEOPLESOFT esettlements PEOPLESOFT esettlements Relying on paper-based processes to pay for goods and services and to resolve disputes with suppliers can be costly, inefficient, and D KEY FEATURES Automated settlement process

More information

TABLE OF CONTENTS. 1...Introducing N-central 3...What You Can Do With N-central 4...MONITOR: Proactively Identify Potential Problems

TABLE OF CONTENTS. 1...Introducing N-central 3...What You Can Do With N-central 4...MONITOR: Proactively Identify Potential Problems TABLE OF CONTENTS 1...Introducing N-central 3...What You Can Do With N-central 4...MONITOR: Proactively Identify Potential Problems 5... Centralized Management Console 6... Automatic Discovery 7... Cuzomizable

More information

Application Performance Management (APM) Inspire Your Users With Every App Transaction. Anand Akela CA Technologies @aakela

Application Performance Management (APM) Inspire Your Users With Every App Transaction. Anand Akela CA Technologies @aakela Application Performance Management (APM) Inspire Your Users With Every App Transaction Anand Akela CA Technologies @aakela Agenda 1 2 3 The App Economy Business Reputation Relies on App Experience APM

More information

CLOUD MANAGED SERVICES FRAMEWORK E-BOOK

CLOUD MANAGED SERVICES FRAMEWORK E-BOOK CLOUD MANAGED SERVICES FRAMEWORK E-BOOK TABLE OF CONTENTS 1 Introduction 2 2 Operational Insight 3 3 Cloud Management Process Control 4 4 Infrastructure, Application & Data Security 5 5 Continuous Improvement

More information

Sage Integration Cloud Technology Whitepaper

Sage Integration Cloud Technology Whitepaper Sage Integration Cloud Technology Whitepaper Sage Christian Rubach July 21, 2016 Abstract Sage is committed to providing businesses around the world the information, insight and tools they need to succeed.

More information

Flexible and Agile Service Delivery Platform Elevates Customer Experience

Flexible and Agile Service Delivery Platform Elevates Customer Experience Case Study Flexible and Agile Service Delivery Platform Elevates Customer Experience Abstract Infosys partnered with McCamish Systems, now a subsidiary of Infosys BPO, to develop and implement a scalable,

More information

Cloud. social. mobile. big data and more.

Cloud. social. mobile. big data and more. Cloud. social. mobile. big data and more. Get There Faster. Mobile, social media, the cloud and big data these four forces are rapidly changing the way businesses work and collaborate with customers, partners

More information

Centrify Cloud Connector Deployment Guide

Centrify Cloud Connector Deployment Guide C E N T R I F Y D E P L O Y M E N T G U I D E Centrify Cloud Connector Deployment Guide Abstract Centrify provides mobile device management and single sign-on services that you can trust and count on as

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com W H I T E P A P E R W o r k l o a d A u t o m a t i o n : O p t i m i z i n g B u s i n e s s P r

More information

Drivers, Options, and Strategies Simplify and Accelerate e-business Integration

Drivers, Options, and Strategies Simplify and Accelerate e-business Integration Modernizing EDI Drivers, Options, and Strategies Simplify and Accelerate e-business Integration EDI Modernization Business Drivers Slow onboarding of new customers and vendors Lost revenue opportunities

More information

Oracle Taleo for Recruiting Management: The Path that Leads to the Best Talent

Oracle Taleo for Recruiting Management: The Path that Leads to the Best Talent Oracle Taleo for Recruiting Management: The Path that Leads to the Best Talent Session ID#: 14593 Focus on Oracle Taleo Recruiting Enterprise Cloud Service Prepared by: Sreenath Kamasamudhram Oracle HCM

More information

Order Automation Pays Customer Management Breakout Session insight 2013

Order Automation Pays Customer Management Breakout Session insight 2013 Order Automation Pays Customer Management Breakout Session insight 2013 Presented by Gary Neights Elemica s Customer Management Suite Touch-less order processing Increase the perfect order percentage Improved

More information

ProjExec Project Management for IBM Collaborative Platforms. Simple and effective project execution with collaboration for all project needs

ProjExec Project Management for IBM Collaborative Platforms. Simple and effective project execution with collaboration for all project needs ProjExec Project Management for IBM Collaborative Platforms Simple and effective project execution with collaboration for all project needs Agenda About DMA Today Project Management Challenges ProjExec

More information

HR Helpdesk & Case management

HR Helpdesk & Case management itouch Vision HR Helpdesk & Case management This document gives an overview of Case management for HR and discusses the different features and functionality. For further information, about implementation

More information

Microsoft Power BI. Nov 21, 2015

Microsoft Power BI. Nov 21, 2015 Nov 21, 2015 Microsoft Power BI Biray Giray Practice Lead - Enterprise Architecture, Collaboration, ECM, Information Architecture and Governance getalbert.ca biray.giray@getalbert.ca Michael McKiernan

More information

Asset Visibility Service (AVS) A Lightweight Operational Visibility Service from Zebra

Asset Visibility Service (AVS) A Lightweight Operational Visibility Service from Zebra Asset Visibility Service (AVS) A Lightweight Operational Visibility Service from Zebra Version 1.0 March, 2016 1. Part Numbers: MS-AVS-30 36 months contract for AVS service MS-AVS-50 60 months contract

More information

Enabling ITIL Best Practices Through Oracle Enterprise Manager, Session #081163 Ana Mccollum Enterprise Management, Product Management

Enabling ITIL Best Practices Through Oracle Enterprise Manager, Session #081163 Ana Mccollum Enterprise Management, Product Management Enabling ITIL Best Practices Through Oracle Enterprise Manager, Session #081163 Ana Mccollum Enterprise Management, Product Management Andy Oppenheim Enterprise Management, Product Management Mervyn Lally

More information

Cloud-based Infrastructure and Application Support Service Definition

Cloud-based Infrastructure and Application Support Service Definition +44 (0) 20 3603 7830 hello@equalexperts.com www.equalexperts.com 30 Brock Street London, NW1 3FG Cloud-based Infrastructure and Application Support Service Definition Overview We provide 24/7 support to

More information

Cloud Without Limits: How To Deliver Hybrid Cloud With Agility, Governance, And Choice

Cloud Without Limits: How To Deliver Hybrid Cloud With Agility, Governance, And Choice A Custom Technology Adoption Profile Commissioned By Dell November 2014 Cloud Without Limits: How To Deliver Hybrid Cloud With Agility, Governance, And Choice Introduction With more and more business applications

More information

Product Update. Get There Faster. Dan Ternes CTO, Asia-Pacific & Japan. 2014 Software AG. All rights reserved.

Product Update. Get There Faster. Dan Ternes CTO, Asia-Pacific & Japan. 2014 Software AG. All rights reserved. Product Update Dan Ternes CTO, Asia-Pacific & Japan 1 Get There Faster 2 When does the problem change from personal inconvenience to financial loss? What is the potential business case for HSBC? And how

More information

Strategic Solutions Innovative Consulting Rapid Results

Strategic Solutions Innovative Consulting Rapid Results Strategic Solutions Innovative Consulting Rapid Results Multi-Color Corporation: Streamlining Sales in 12 Weeks CON5959 Brian Uhlin Multi-Color Corporation Jason Carr everge Group Agenda The Business Situation

More information

System Center 2012 Suite SYSTEM CENTER 2012 SUITE. BSD BİLGİSAYAR Adana

System Center 2012 Suite SYSTEM CENTER 2012 SUITE. BSD BİLGİSAYAR Adana 2013 System Center 2012 Suite SYSTEM CENTER 2012 SUITE BSD BİLGİSAYAR Adana Configure and manage apps, services, computers, and VMs... 1 Operations Manager... 3 Configuration Manager... 4 Endpoint Protection...

More information

From Chaos to Control: Creating a Mature File Transfer Process

From Chaos to Control: Creating a Mature File Transfer Process November 2013 From Chaos to Control: Moving files in the extended enterprise requires not only support for higher scale with fewer resources, but also dealing with the relentless challenges of security;

More information

Symantec Client Management Suite 7.6 powered by Altiris technology

Symantec Client Management Suite 7.6 powered by Altiris technology Symantec Client Management Suite 7.6 powered by Altiris technology IT flexibility. User freedom. Data Sheet: Endpoint Management Overview With so many new devices coming into the workplace and users often

More information

CRM for Customer Service and Support

CRM for Customer Service and Support CRM for Customer Service and Support Maximize satisfaction. Drive repeat business Servicing customers effectively is a key component in growing your business through loyal, repeat buyers. Whether it s

More information

Minder. simplifying IT. All-in-one solution to monitor Network, Server, Application & Log Data

Minder. simplifying IT. All-in-one solution to monitor Network, Server, Application & Log Data Minder simplifying IT All-in-one solution to monitor Network, Server, Application & Log Data Simplify the Complexity of Managing Your IT Environment... To help you ensure the availability and performance

More information

CA NetQoS Unified Communications Monitor

CA NetQoS Unified Communications Monitor PRODUCT SHEET: CA NetQoS Unified Communications Monitor CA NetQoS Unified Communications Monitor agility made possible CA NetQoS Unified Communications Monitor is a network-based voice and video monitoring

More information

Monitoring Enterprise File Transfer Solutions

Monitoring Enterprise File Transfer Solutions Monitoring Enterprise File Transfer Solutions A Technical Best Practices White Paper Group Logic White Paper March 2009 Overview Increasingly, corporations depend on file transfer solutions to handle critical

More information

Informatica for Tableau Best Practices to Derive Maximum Value

Informatica for Tableau Best Practices to Derive Maximum Value for Best Practices Guide Informatica for Tableau Best Practices to Derive Maximum Value What is Informatica for Tableau Are you struggling to get the most out of Tableau because you need to pull, combine,

More information

CRM for Customer Service and Support

CRM for Customer Service and Support OV E RV I E W CRM for Customer Service and Support MAXIMIZER CRM Published By Maximize satisfaction. Drive repeat business Servicing customers effectively is a key component in growing your business through

More information

Ariett Purchasing & Expense Management. Go Paperless, Go Mobile, Go Easy.

Ariett Purchasing & Expense Management. Go Paperless, Go Mobile, Go Easy. Ariett Purchasing & Expense Management Use Ariett on Any Device Ariett Purchasing & Expense Management Ariett in the Microsoft Azure Cloud Microsoft Recently Published Case Study on Ariett Product Solutions

More information

CA Mobile Device Management 2014 Q1 Getting Started

CA Mobile Device Management 2014 Q1 Getting Started CA Mobile Device Management 2014 Q1 Getting Started This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is

More information

Data Connectivity and Integration for Business Users

Data Connectivity and Integration for Business Users adeptia.com Data Connectivity and Integration for Business Users Data Connectivity and Integration for Business Users Adeptia is the #1 Choice for: Customer Onboarding Client Self-Provisioning Enrollment

More information

Business Startups - Advantages of Using Automation

Business Startups - Advantages of Using Automation CLOUD AUTOMATION How Cloud Automation Can Help You Scale Your IT Services TABLE OF CONTENTS Introduction 03 Business Benefits 07 Administrator Benefits 11 Technical Considerations 14 Conclusion 17 2 INTRODUCTION

More information

Securing Enterprise Mobility for Greater Competitive Advantage

Securing Enterprise Mobility for Greater Competitive Advantage SAP Brief SAP Technology SAP Afaria Objectives Securing Enterprise Mobility for Greater Competitive Advantage Build a strong foundation for mobile success Build a strong foundation for mobile success Enterprise

More information

The webmethods ESB. The Foundation of your SOA. Jean-Michel Ghyoot, Principal Solution Architect, March 28, 2013

The webmethods ESB. The Foundation of your SOA. Jean-Michel Ghyoot, Principal Solution Architect, March 28, 2013 The webmethods ESB The Foundation of your SOA Jean-Michel Ghyoot, Principal Solution Architect, March 28, 2013 2013 Software AG. All rights reserved. 2 2 Agility Process & Integration 3 Integration? INTEGRATION

More information

System Management. 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

System Management. 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice System Management Jonathan Cyr System Management Product Line Manager Udi Shagal Product Manager SiteScope Sudhindra d Tl Technical Lead Performance Manager 2010 Hewlett-Packard Development Company, L.P.

More information

Owens Corning BYOD Approach & Focus. Jim Beilstein Sr. Director, Information & Manufacturing Technology

Owens Corning BYOD Approach & Focus. Jim Beilstein Sr. Director, Information & Manufacturing Technology Owens Corning BYOD Approach & Focus Jim Beilstein Sr. Director, Information & Manufacturing Technology Owens Corning at a Glance Founded in 1938, an industry leader in glass fiber insulation, roofing,

More information

Manage the Mobile Workforce Without the Complexity and Expense of an On-Premise Installation

Manage the Mobile Workforce Without the Complexity and Expense of an On-Premise Installation SAP Brief SAP Afaria, Cloud Edition Objectives Manage the Mobile Workforce Without the Complexity and Expense of an On-Premise Installation Low-cost investment yields high returns Low-cost investment yields

More information

Second CRM CRM Solution for Small Companies

Second CRM CRM Solution for Small Companies Second CRM CRM Solution for Small Companies Technologize Your Business TM Introductory Presentation June 2010 Agenda Second CRM On Demand CRM Solution Introduction Second CRM Features Pricing, Implementation

More information

Axway API Portal. Putting APIs first for your developer ecosystem

Axway API Portal. Putting APIs first for your developer ecosystem Axway API Portal Putting APIs first for your developer ecosystem To fully embrace an API-first strategy, it s no longer enough to simply develop and deploy APIs. Organizations need broad API management

More information

SAP Fiori Design rapid-deployment solution

SAP Fiori Design rapid-deployment solution SAP Fiori Design rapid-deployment solution V2.731 Customer Contents Overview of SAP Rapid Deployment Solutions SAP Fiori Design rapid-deployment solution Overview and Details SAP Fiori Design rapid-deployment

More information

What s New Guide. Help Desk Authority 9.1

What s New Guide. Help Desk Authority 9.1 What s New Guide Help Desk Authority 9.1 2011ScriptLogic Corporation ALL RIGHTS RESERVED. ScriptLogic, the ScriptLogic logo and Point,Click,Done! are trademarks and registered trademarks of ScriptLogic

More information

NCR APTRA EMARKETING DOES IT ALL

NCR APTRA EMARKETING DOES IT ALL NCR APTRA EMARKETING DOES IT ALL Deliver personalized, relevant messages and marketing across multiple channels. For more information visit www.ncr.com or contact us at www.ncr.com/financial Create customer

More information

Salesforce.com and MicroStrategy. A functional overview and recommendation for analysis and application development

Salesforce.com and MicroStrategy. A functional overview and recommendation for analysis and application development Salesforce.com and MicroStrategy A functional overview and recommendation for analysis and application development About the Speaker Prittam Bagani Director, Product Management Prittam started working

More information

Aternity Desktop and Application Virtualization Monitoring. Complete Visibility Ensures Successful Outcomes

Aternity Desktop and Application Virtualization Monitoring. Complete Visibility Ensures Successful Outcomes Aternity Desktop and Application Virtualization Monitoring Complete Visibility Ensures Successful Outcomes Realizing the Benefits of Virtual Environments Requires Illuminating Four Performance Blind Spots

More information

Embrace the Citizen Integrator & Maintain Control with Adeptia.

Embrace the Citizen Integrator & Maintain Control with Adeptia. Embrace the Citizen Integrator & Maintain Control with Adeptia. adeptia.com Embrace the Citizen Integrator & Maintain Control with Adeptia 1 TABLE OF CONTENTS It s About Vision... 3 The Wild West of IT

More information

PEOPLESOFT ENTERPRISE esettlements

PEOPLESOFT ENTERPRISE esettlements PEOPLESOFT ENTERPRISE esettlements Relying on paper-based processes to pay for goods and services and to resolve disputes with suppliers can be costly, inefficient, and D KEY FEATURES Automated settlement

More information

BENCHMARKING THE ENTERPRISE S B2B INTEGRATION MATURITY

BENCHMARKING THE ENTERPRISE S B2B INTEGRATION MATURITY www.wipro.com BENCHMARKING THE ENTERPRISE S B2B INTEGRATION MATURITY Presanna Venkadesh Sundararajan Senior Architect in Wipro Technologies Table of contents 03...Background 03...Why do we have to measure

More information

WHITE PAPER. Five Steps to Better Application Monitoring and Troubleshooting

WHITE PAPER. Five Steps to Better Application Monitoring and Troubleshooting WHITE PAPER Five Steps to Better Application Monitoring and Troubleshooting There is no doubt that application monitoring and troubleshooting will evolve with the shift to modern applications. The only

More information

Site24x7: Powerful, Agile, Cost-Effective IT Management from the Cloud. Ensuring Optimal Performance and Quality Web Experiences

Site24x7: Powerful, Agile, Cost-Effective IT Management from the Cloud. Ensuring Optimal Performance and Quality Web Experiences Site24x7: Powerful, Agile, Cost-Effective IT Management from the Cloud Ensuring Optimal Performance and Quality Web Experiences Must-know facts about Site24x7: We bring expertise gained from ManageEngine

More information

Customer Case Study. Sharethrough

Customer Case Study. Sharethrough Customer Case Study Customer Case Study Benefits Faster prototyping of new applications Easier debugging of complex pipelines Improved overall engineering team productivity Summary offers a robust advertising

More information

SMART Solutions for Active Directory Migrations

SMART Solutions for Active Directory Migrations SMART Solutions for Active Directory Migrations Challenges of Active Directory Migrations Types of Active Directory Migrations Intra- Forest Migration between Domains in the Same Forest Separate a Forest

More information

GSX Monitor & Analyzer When end-users performance Matters! GSX Solutions 2014

GSX Monitor & Analyzer When end-users performance Matters! GSX Solutions 2014 GSX Monitor & Analyzer When end-users performance Matters! GSX Solutions 2014 1 About GSX Solutions! Founded 1996, Headquartered in Switzerland! Offices in USA, UK, France, Switzerland, China! Indirect

More information

CRM Solutions. Banking Sector

CRM Solutions. Banking Sector CRM Solutions Banking Sector BY COMMUNICATION PROGRESS Agenda Changing Sales/Marketing Trends Distinct Markets Banks Strategic Goals Introduction to CRM CRM as a Business Strategy Design an effective segmentation

More information

Agilità per perseguire nuovi modelli di business e creare nuovo valore nel mercato delle utilities. Cristina Viscontino SoftwareAG Solution Architect

Agilità per perseguire nuovi modelli di business e creare nuovo valore nel mercato delle utilities. Cristina Viscontino SoftwareAG Solution Architect Agilità per perseguire nuovi modelli di business e creare nuovo valore nel mercato delle utilities Cristina Viscontino SoftwareAG Solution Architect Software AG Agilità per perseguire nuovi modelli di

More information

Oracle Business Intelligence EE. Prab h akar A lu ri

Oracle Business Intelligence EE. Prab h akar A lu ri Oracle Business Intelligence EE Prab h akar A lu ri Agenda 1.Overview 2.Components 3.Oracle Business Intelligence Server 4.Oracle Business Intelligence Dashboards 5.Oracle Business Intelligence Answers

More information

Setting Customer Expectations

Setting Customer Expectations Setting Customer Expectations This document was developed as a training guide for Verizon Carrier Sales Representatives as a way to properly set expectations with Field Force Manager (FFM) sales prospects

More information

Case Management: The Engine of Your Support System

Case Management: The Engine of Your Support System Case Management: The Engine of Your Support System Hi and thanks for using Desk.com! Now that you ve had a little more time to use Desk.com, we want to help make sure you re getting the most out of it.

More information

SALESFORCE SERVICE CLOUD FLEXERA SOFTWARE

SALESFORCE SERVICE CLOUD FLEXERA SOFTWARE ROI CASE STUDY August 2014 SALESFORCE SERVICE CLOUD FLEXERA SOFTWARE THE BOTTOM LINE Flexera Software deployed Salesforce Service Cloud to streamline and consolidate its customer service and support processes

More information

GUIDEBOOK MICROSOFT DYNAMICS GP

GUIDEBOOK MICROSOFT DYNAMICS GP GUIDEBOOK MICROSOFT DYNAMICS GP Corporate Headquarters Nucleus Research Inc. 100 State Street Boston, MA 02109 Phone: +1 617.720.2000 Nucleus Research Inc. THE BOTTOM LINE Microsoft Dynamics GP helps organizations

More information

Remote Infrastructure Management Emergence of the Cloud-based Helpdesk

Remote Infrastructure Management Emergence of the Cloud-based Helpdesk Remote Infrastructure Management Emergence of the Cloud-based Helpdesk A leadership perspectives white paper Recommended next steps for business and industry executives Issue 11 in a series Executive Summary

More information

ROI from your BI Using SAP BusinessObjects as your SaaS Solution. Kevin McManus CEO, LaunchWorks Chance Barkley BI Analyst - AmerisourceBergen

ROI from your BI Using SAP BusinessObjects as your SaaS Solution. Kevin McManus CEO, LaunchWorks Chance Barkley BI Analyst - AmerisourceBergen [ ROI from your BI Using SAP BusinessObjects as your SaaS Solution Kevin McManus CEO, LaunchWorks Chance Barkley BI Analyst - AmerisourceBergen [ Learning Points Learn how the power of SAP BusinessObjects

More information

Make Your Business Simple Using FobessCRM

Make Your Business Simple Using FobessCRM Make Your Business Simple Using FobessCRM 1 FobessCRM at a Glance Built for Planning Prepare and manage content Design channel strategy Decide targeted campaigns Freedom in Interaction Approach customers

More information

PeopleSoft and Oracle Cloud Practical Solutions. Marc Weintraub Senior Director PeopleSoft October 2014

PeopleSoft and Oracle Cloud Practical Solutions. Marc Weintraub Senior Director PeopleSoft October 2014 PeopleSoft and Oracle Cloud Practical Solutions Marc Weintraub Senior Director PeopleSoft October 2014 Copyright 2014, Oracle and/or its affiliates. All rights reserved. Oracle Event Usage Only Safe Harbor

More information

E2 COLLABORATIVE SUPPLY PLANNING

E2 COLLABORATIVE SUPPLY PLANNING Module Brief E2 COLLABORATIVE SUPPLY PLANNING In today s complex global supply networks, the only way to accurately synchronize demand with supply is to implement a collaborative supply planning process

More information

The Next Generation of Local Government: Transforming Non-Emergency and 311 Call Center Solutions to a Complete Constituent Experience

The Next Generation of Local Government: Transforming Non-Emergency and 311 Call Center Solutions to a Complete Constituent Experience The Next Generation of Local Government: Transforming Non-Emergency and 311 Call Center Solutions to a Complete Constituent Experience An Oracle White Paper February 2013 The Next Generation of Local Government

More information

Automating Healthcare Claim Processing

Automating Healthcare Claim Processing Automating Healthcare Claim Processing How Splunk Software Helps to Manage and Control Both Processes and Costs CUSTOMER PROFILE Splunk customer profiles are a collection of innovative, in-depth use cases

More information

1 Building an Identity Management Business Case. 2 Agenda. 3 Business Challenges

1 Building an Identity Management Business Case. 2 Agenda. 3 Business Challenges 1 Building an Identity Management Business Case Managing the User Lifecycle Across On-Premises and Cloud-Hosted Applications Justifying investment in identity management automation. 2 Agenda Business challenges

More information

Statement of Direction

Statement of Direction Microsoft Dynamics SL Statement of Direction Product strategy and roadmap for Microsoft Dynamics SL Date: January 2012 www.microsoft.com/dynamics/sl Page 1 CONTENTS Welcome... 3 Overview of Microsoft Dynamics

More information

Delivering the Ideal Customer Experience. Pega CRM Solutions for Financial Services Institutions

Delivering the Ideal Customer Experience. Pega CRM Solutions for Financial Services Institutions Delivering the Ideal Customer Experience Pega CRM Solutions for Financial Services Institutions Gartner and Forrester rank Pegasystems as a leader in CRM for one very good reason Pega delivers the most

More information

RESCO MOBILE CRM USER GUIDE. Access your CRM data on any mobile platform ipad, iphone, Android, Windows Phone or Win XP/Vista/7/8

RESCO MOBILE CRM USER GUIDE. Access your CRM data on any mobile platform ipad, iphone, Android, Windows Phone or Win XP/Vista/7/8 RESCO MOBILE CRM USER GUIDE Access your CRM data on any mobile platform ipad, iphone, Android, Windows Phone or Win XP/Vista/7/8 Contents Synchronization... 1 1.1. How to synchronize your device... 1 1.2.

More information

G DATA TechPaper #0275. G DATA Network Monitoring

G DATA TechPaper #0275. G DATA Network Monitoring G DATA TechPaper #0275 G DATA Network Monitoring G DATA Software AG Application Development May 2016 Contents Introduction... 3 1. The benefits of network monitoring... 3 1.1. Availability... 3 1.2. Migration

More information

Service Definition Nine23 MDM

Service Definition Nine23 MDM Service Definition Nine23 MDM G-Cloud iv Contents 1 Service Nine23 Mobile Device Management System.....4 1.1 Overview Nine23 MDM...... 4 1.2 Open Standards. 5 1.3 User requirements.....5 1.3.1 Client Browser....5

More information

Citrix Lifecycle Management

Citrix Lifecycle Management Citrix Lifecycle Management Comprehensive cloud-based service lifecycle management solution IT administrators are realizing that application deployments are getting more complex and error-prone than ever

More information

MICROSOFT DYNAMICS CRM 2015

MICROSOFT DYNAMICS CRM 2015 MICROSOFT DYNAMICS CRM 2015 LUNCHEON Will Robinson Wally Seliga Agenda SWC Overview Demonstration Questions & Next Steps About SWC Technology Partners SWC is a leading provider of innovative IT solutions

More information

Monitoring Enterprise File Transfer Solutions. A Technical Best Practices White Paper

Monitoring Enterprise File Transfer Solutions. A Technical Best Practices White Paper MassTransit Monitoring Enterprise File Transfer Solutions A Technical Best Practices White Paper Overview: Increasingly, corporations depend on file transfer solutions to handle critical business processes.

More information

Enhancing Productivity. Enabling Success. Sage CRM

Enhancing Productivity. Enabling Success. Sage CRM Enhancing Productivity. Enabling Success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives

More information

EDI Modernization Case Studies and Best Practices

EDI Modernization Case Studies and Best Practices Simplify and Accelerate e-business Integration EDI Modernization Case Studies and Best Practices EDI Modernization Drivers External Locations, s, and Services Customers Suppliers / Service Providers Cloud/SaaS

More information

Products & Features. For more information. Web/app service to be managed Real Brower. Public. ARGOS PC Probe. Apps. Mobile subscriber network

Products & Features. For more information. Web/app service to be managed Real Brower. Public. ARGOS PC Probe. Apps. Mobile subscriber network Fast We your Compe bsite is titive Edge! Products & Features ARGOS A wried/wireless APM solution that supports mobile website performance/failure management not only for PC websites but also for smart

More information

The SAP Business One Mobile Application for iphone and ipad. August 2011

The SAP Business One Mobile Application for iphone and ipad. August 2011 The SAP Business One Mobile Application for iphone and ipad August 2011 This mobile application allows you to interact anytime and anywhere with the integrated business management application for small

More information

ENABLING ENTERPRISE AVEPOINT ONLINE SERVICES. For Microsoft Office 365 COLLABORATION. For how you work, where you work

ENABLING ENTERPRISE AVEPOINT ONLINE SERVICES. For Microsoft Office 365 COLLABORATION. For how you work, where you work ENABLING ENTERPRISE COLLABORATION For how you work, where you work AVEPOINT ONLINE SERVICES For Microsoft Office 365 1 AVEPOINT ONLINE SERVICES FOR MICROSOFT OFFICE 365 Microsoft Office 365 gives users

More information

Implementing the SAP Solution in the Cloud Lessons Learned and Best Practices

Implementing the SAP Solution in the Cloud Lessons Learned and Best Practices Implementing the SAP Solution in the Cloud Lessons Learned and Best Practices David Guzman - H. D. Smith SID #1968 Agenda 1 Background on SAP Cloud implementation 2 3 4 5 Cloud Intergation in Support of

More information

IT Operations Management. Intelligent. Integrated. Innovative.

IT Operations Management. Intelligent. Integrated. Innovative. IT Operations Management Intelligent. Integrated. Innovative. Who We Are We are Symphony SUMMIT. We offer intelligent, integrated, and innovative solutions for managing IT operations. Our mantra is to

More information

Orchestrated. Release Management. Gain insight and control, eliminate ineffective handoffs, and automate application deployments

Orchestrated. Release Management. Gain insight and control, eliminate ineffective handoffs, and automate application deployments Orchestrated Release Management Gain insight and control, eliminate ineffective handoffs, and automate application deployments Solution Brief Challenges Release management processes have been characterized

More information