McAfee Multi Access from ø. Step-by-step guide to protecting your devices. Always.

Transcription

1 McAfee Multi Access from ø Step-by-step guide to protecting your devices. Always.

2 Contents 3 Welcome to McAfee Multi Access 5 Setting up your Windows PC Setting up McAfee Multi Access on your Windows PC Setting up TrueKey on your Windows PC 9 Setting up your Mac Setting up McAfee Multi Access on your Mac Setting up TrueKey on your Mac 13 Setting up your Android device Setting up McAfee Multi Access on your Android device Setting up McAfee Multi Access on your Samsung Galaxy S6 or S6 edge Setting up TrueKey on your Android device 18 Setting up your ios device Setting up McAfee Multi Access on your ios device Setting up TrueKey on your ios device 2

3 Welcome to McAfee Multi Access The security app that protects your devices. All at once. McAfee Multi Access protects your PCs, Macs, laptops, tablets and smartphones, except Windows Phones and BlackBerry smartphones, from viruses, spam, malware and identity theft. Once installed, if any devices are lost or stolen they can be tracked, locked, backed up or wiped. All from your online management console. The package also includes McAfee TrueKey, which stores all your usernames and passwords securely too. It s all pretty advanced, as you d expect from the world s largest security company. But relax. It s easy to set up. And you can install it on up to five devices. This step-by-step guide will take you through how to install McAfee Multi Access licences on your devices. Need help? If you need a hand, you can call one of our ø Gurus on McAfee Multi-Access can be installed onto the following devices and operating systems. Minimum requirements are: ios: ios 6.0+ iphone 3GS+ ipad 1+ Android: Google Android 2.3 or higher Windows Windows Vista SP1 (32-bit and 64-bit) Windows 7 (32-bit and 64-bit) Windows 8 (32-bit and 64-bit) Windows 8.1 (32-bit and 64-bit) Windows 10 (Intel only) 1GB RAM for Vista and Windows 7 2GB RAM for Windows 8 and above 500MB free drive space 1GHz processor 3

4 First things first. Check your . The welcome You ll get an from ø to let you know that you have been set up as a user with a McAfee Multi Access account. If you can t find the , check your junk and spam mailboxes. You ll be given the option to protect your devices now or manage your devices from the . Manage your devices Clicking Manage your devices will take you to the McAfee MyAccount log in page. Click Forgot your password? Enter your address and a reset link will be sent to you. Protect your devices now Click Protect your devices now to protect different devices. We ll show you how in this guide. 4

5 Setting up your Windows PC 1. Setting up McAfee Multi Access on your Windows PC 2. Setting up TrueKey on your Windows PC 5

6 Setting up McAfee Multi Access on your Windows PC Step 1 Open the welcome on the PC you want to protect and click Protect your device now to get started. Step 2 You ll be taken to the McAfee download page. Under the PC tab you can download McAfee Multi Access for Windows. Click Download. Step 3 Once you ve read and accepted the licence agreement, click Agree and Download. 6

7 Step 4 Follow the download process by clicking Next and reading the steps. You ll need to enter your serial number and choose your preferred install option. Step 5 The software download should now be complete. Your device should appear as one of your protected devices in your McAfee MyAccount. Top tip Protect more devices straight from the software by clicking + protect more from the home page. 7

8 Setting up Truekey on your Windows PC Step 1 To download TrueKey, complete step one as before but this time click Get Started under the TrueKey section Step 2 Once you ve read and accepted the licence agreement, make a note of your serial number and click Download. Step 3 Continue through the download process by clicking Next. If it s the first time you ve used TrueKey, you ll need to create an account. Or you can the log on using the details created for your other devices. And that s it. You ve now successfully installed McAfee TrueKey. 8

9 Setting up your Mac 1. Setting up McAfee Multi Access on your Mac 2. Setting up TrueKey on your Mac 9

10 Setting up McAfee Multi Access on your Mac Step 1 Open the welcome on the Mac you want to protect and click Protect your device now to get started. Step 2 You ll be taken to the McAfee download page. Under the Mac tab you can download McAfee Multi Access for Mac. Click Download. Step 3 Once you ve read and accepted the licence agreement, make a note of the serial number and click Download. 10

11 Step 4 Click through the download process and enter your serial number when prompted. Click Finish when the process is complete and you re all done. Step 5 Your device should appear as one of your protected devices in your McAfee MyAccount. 11

12 Setting up TrueKey on your Mac Step 1 To download TrueKey, complete step one as before but this time click Get Started under the TrueKey section. Step 2 Once you ve read and accepted the licence agreement, make a note of your serial number and click Download. Step 3 Continue through the download process by clicking Next. If it s the first time you ve used TrueKey, you ll need to create an account. Or you can log on using the details created for your other devices. And that s it. You ve now successfully installed McAfee TrueKey. 12

13 Setting up your Android device 1. Setting up McAfee Multi Access on your Android device 2. Setting up McAfee Multi Access on your Samsung Galaxy S6 or S6 edge 3. Setting up TrueKey on your Android device 13

14 Setting up McAfee Multi Access on your Android device Step 1 Open the welcome on the Android device you want to protect and click Protect your device now to get started. Step 2 You ll be taken to the McAfee download page. Under the Mobile tab you can download McAfee Multi Access for mobile. Click Download. Step 3 Once you ve read and accepted the licence agreement, click Agree and Download. 14

15 Step 4 You ll be taken to the Google Play Store. Press Install and Accept to download. If you have the Samsung Galaxy S6 or S6 edge, skip to page 16. Step 5 Open up the McAfee application on your device and enter your activation code. And that s it. You ve successfully installed McAfee Multi Access for Android. Step 6 Your device should appear as one of your protected devices in your McAfee MyAccount. From here you can back up, wipe, locate, sound the alarm, change your PIN and even view the backed up data on your device. Top tip Protect more devices straight from the app by clicking My Devices. 15

16 Setting up McAfee Multi Access on your Samsung Galaxy S6 or S6 edge Step 6 When you open up the McAfee application you ll see the McAfee Security search features. To activate the full McAfee Multi Access, click Activate now on the Backup or Find device tab. Step 7 Click Got an activation code and enter the activation code that you had in your or text. Step 8 Enter your address and a six digit pin code to complete the setup. Click Next to complete the setup. 16

17 Setting up TrueKey on your Android device Step 1 To download TrueKey, complete step one as before but this time click Get Started under the TrueKey section. Step 2 You ll be taken to the Google Play store. Select the app and click Install. Once you ve downloaded it, you can create a profile. Step 3 If this is your first download of TrueKey, you ll need to create a new account. If you already have an account, use the same login details. And that s it. You ve successfully installed McAfee TrueKey. 17

18 Setting up your ios device 1. Setting up McAfee Multi Access on your ios device 2. Setting up TrueKey on your ios device 18

19 Setting up McAfee Multi Access on your ios device Step 1 Open the welcome on the ios device you want to protect and click Protect your device now to get started. Step 2 You ll be taken to the McAfee download page. Under the Mobile tab you can download McAfee Multi Access for mobile. Click Download. Step 3 Once you ve read and accepted the licence agreement, click Download. You ll be taken to the Apple App Store. Click Get to download the application. 19

20 Step 4 Follow the set up process through and then you re done. Step 5 Your device should appear as one of your protected devices in your McAfee MyAccount. From here you can back up, wipe, locate and sound the alarm on the device. Top tip Protect more devices straight from the app by clicking Protect more devices from the the main menu. 20

21 Setting up TrueKey on your ios device Step 1 To download TrueKey, complete step one as before but this time click Get Started under the TrueKey section. Step 2 You ll be taken to the Apple App Store. Select the app and click Get and Install. Once you ve downloaded it, you can create a profile. Step 3 If this is your first download of TrueKey, you ll need to create a new account. If you already have an account, use the same login details. And that s it. You ve successfully installed McAfee TrueKey. 21

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