Tender Documents MINISTRY OF EXTERNAL AFFAIRS. REQUEST FOR PROPOSAL (Tender) PROVISION OF Security Services FOR

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1 Tender Documents MINISTRY OF EXTERNAL AFFAIRS REQUEST FOR PROPOSAL (Tender) PROVISION OF Security Services FOR MEA Housing Complex, Dwarka, New Delhi PART 1 Pre-Qualification Proposal -Closing Date and Time: 14th July, 2016 at 1200hrs. Proposals will not be accepted after the given deadline. Bidders are requested to ensure the proposals are received on or before 1200 hours on the date mentioned above. Hard copies will need to be submitted at the following address: Office of Administrative Officer (Housing Complex Dwarka), Room No.C-01, MEA Housing Complex, Plot No.1, Sector-2,Dwarka, New Delhi Note: Validity of the Bid 120 days from the last date of submission of the bid.

2 GENERAL INSTRUCTIONS FOR COMPLIANCE The tender documents should be submitted in two envelopes duly sealed and clearly mentioning Part 1 (Pre-qualification) and Part 2 (Financial Bid). These shall then be enclosed in another envelope bearing the Label showing the Name of work for which the tender is being received, the due date and time, and should be addressed to the Office of Administrative Officer (HCD), Room No. C-01, MEA Housing Complex, Plot No.1, Sector-2, Dwarka, New Delhi The EMD money and Tender Fee shall be placed in the Part 1 (Pre-qualification) envelope. Tenders submitted without EMD and Tender Fee shall be summarily rejected. Tender shall be handed over to AO (HCD), Room No.C-01, Ministry of External Affairs Housing Complex, Plot No.1, Sector-2, Dwarka, New Delhi (on or before the due date and time specified). The tender shall be signed, dated and witnessed in all places provided for in the documents. All corrections / deletions / scoring out / over writing shall be initialed. Any corrections made in the tender documents by the bidder shall be made in ink only and not by using correcting fluid, and should duly be authenticated. Every page of the tender shall be initialed by the bidder, and submitted back as a token of accepting the laid down terms and conditions. The bidder shall sign all schedules forming part of the tender. These instructions shall form part of tender documents and shall be signed and returned along with the tender documents. Signature of Bidder Dated : Administrative Officer (Housing Complex-Dwarka), MEA, New Delhi....

3 On behalf of the President of India, sealed tenders are invited under Two Bid System, i.e., Technical Bid and Financial Bid from reputed, experienced company/companies for providing 'Security Services' at MEA Housing Complex, Room No.C-01, Plot No.1, Sector-2, Dwarka, New Delhi SCOPE OF WORK The scope of work, terms and conditions would be as follows: The service provider shall deploy nine security guards for round the clock security. Three guard will be deployed in uniforms in each shift of 8 hours The security personnel shall be responsible for the security and safety of the buildings, boundaries, materials, furniture, fixtures, sanitary, electrical and other equipments and also the residents of the premises on round the clock basis. The security personnel will control the access of persons/vehicles into and out of the complex. They will be required to maintain proper record of persons other than bonafied residents, complex personnel moving into and out of the housing complex premises. The service provider will be liable to comply with the relevant local Government's Statutory regulation and labour laws in so far as employing human resources and payment of taxes etc. are concerned and Ministry's liability will be restricted to the agreed contractual payment. The service provider shall ensure that only such security personnel whose antecedents have been verified by the police and/or their concerned agencies, are deployed. It will be the responsibility of service provider to provide operational tools i.e. Batons etc.

4 (ON NON-JUDICIAL STAMP PAPER OF RS.10/-) AFFIDAVIT I/We.. Partner(s)/Legal Attorney/Proprietor(s)/Accredited Representative(s) of M/s solemnly declare that: 2. I/We are submitting tender for Security Services against Tender Notice No. dated. 3. I/We or our partners do not have any relative working in Housing Complex Dwarka or in any other offices of Ministry of External Affairs, New Delhi. 4. All information furnished by me/us in respect of fulfillment of eligibility criteria and information given in this tender is complete, correct and true. All documents/credentials submitted along with this tender are genuine, authentic, true and valid. 5. My/our bid shall be valid for a period of 120 days from the date fixed for the bid submission deadline in accordance with the bidding documents and shall remain binding upon us and may be accepted at any time before the expiry of the period. 6. If my/our bid is accepted, we commit to submit a performance security deposit in accordance with the bidding documents. 7. The price desk bid submitted by me/us is WITHOUT ANY CONDITION. 8. If any information or document submitted is found to be false/incorrect, department may cancel my/our tender and can take any action as deemed fit including termination of the contract, forfeiture of all dues including earnest money (EMD) and blacklisting of my/our firm/company and all partners of the firm/company, etc. 9. I/We also declare that the Government of India or any other Government body has not issued any show-cause notice or declared us ineligible or blacklisted us on charges of engaging in corrupt, fraudulent, collusive or coercive practices or any failure/lapses of serious nature. 10. I/We also accept all the terms and conditions of this bidding document and undertake to abide by them; including the condition that HCD is not bound to accept highest ranked bid/lowest bid or any other bid that HCD may receive. (Signature of the Tender with Seal) Seal of Notary Date:

5 ELIGIBILITY CRITERIA Legally valid Entity (1) The Bidder shall necessarily be a legally valid entity in the form of a Limited Company or a Private Limited company registered under the Companies Act, 1956 or Individual/Partnership firm with appropriate authorities for the purpose. Bidding in the form of JV/Consortium is not permitted. (2) The said service provider must be in existence for a minimum period of 5 years as on from the date of registration under Shops and Establishments Act/Companies Act 1956/ Appropriate Act. The bidder will provide proof of the date of incorporation/registration. [A certified copy of the date of incorporation/registration is to be attached]. (3) Minimum 03 years experience in providing Security Services as on 31/03/2016. Experience of the bidder must include providing of security services to large and modern Government offices / PSUs/Big Private Organisation or Residential complexes of GoI / PSUs/Big Private Organisation, as defined in 'brief scope of work'. (4) The bidder should have an Average Annual Financial Turnover of Rs lakh (One Crore) annually during the past three financial years. The bidder may attach attested copies of annual total turnover for the last three financial years along with copies of audited financial statement for the last three years. The bidder must have solvency of Rs lakh duly certified by the Nationalized Bank. (5) The bidder must have satisfactory arrangements for training of its workers. Confirmation in this regard is to be given. The bidder should have an office in New Delhi or NCR of Delhi. (6) There should be no case pending with the police against the Proprietor/ Company/Partner or the Company (Agency). (7) The bidder should be ready to give performance guarantee of 10% of annual contract amount. (8) The employees of the bidder deployed at MEA Housing Complex-Dwarka should have bank accounts and the company should be ready to provide proof of payment of salary to each employee. The bidder will have to ensure compliance with all mandatory labour laws/regulations laid down by Government of NCT of Delhi. This will include payment of minimum wages, EPF/ESI (Employees' State Insurance). Providing other benefits like bonus, leave, Labour Welfare Fund, cost of uniform etc. to bidder's each employee will solely be the liability of the bidder only.

6 (9) The bidder must have appropriate licenses from Service/Sales Tax Department, Income Tax Department [TIN/TAN/PAN] and Private Security Agency Regulation Act [PSARA]. The bidder must possess all the licenses in their own name including license under Private Security Agency Regulation Act 2005 [PSARA]. The bidder must also provide also the proof of registration, with copies of PF/ESI challans, along with the list of staff with their individual PF/ESI numbers at the time of submitting their monthly invoices. Bidder should also have conducted the police verification of their staff deployed at the Housing Complex of Ministry of External Affairs. Copies of all relevant registrations document are to be submitted with the pre-qualification bid. (10) Bidders who fulfill the above minimum conditions could send their applications along with Earnest Money Deposit and complete details of company profile to the Ministry of External Affairs at the following address:- Office of Administrative Officer (HCD), Ministry of External Affairs, Room No.C-01, MEA Housing Complex, Plot No.1, Sector-2, Dwarka, New Delhi Off. Ph: (11) Machinery, equipment, implements, material and consumables proposed to be used should be clearly indicated. (12) Any wrong or misleading information will lead to disqualification & forfeiture of EMD. (13) The contract will be for one year duration from the date of award, and it could be extended up to three years subject to satisfactory performance, on the same terms and conditions. The schedule for bidding is as follows: Last date and time of obtaining tender documents Last date and time of depositing tenders Date and time for opening of the Technical Bid Place of opening the Tenders Date and time for opening of Financial Bid for technically qualified bidders 13 th July, 2016 until 1600 hrs. 14 th July, 2016 until 1200 hrs. 14 th July, 2016 until 1500 hrs. Office of Under Secretary (Housing), Room No.4017, A Wing, JNB, Maulana Azad Road, Ministry of External Affairs, New Delhi. To be intimated later to technically qualified bidders.

7 (14) The tender documents can be collected from the Office of Administrative Officer (HCD), MEA Housing Complex, Room No. C-01, Plot No.1, Sector-2, Dwarka, New Delhi , on payment of Rs.1,000/-(Rupees One Thousand only) by Demand Draft/Banker s Cheque issued in favour of Pay & Accounts Officer, Ministry of External Affairs, New Delhi on all working days until 13 th July, 2016 between 11am to 4pm. Bidders who download the tender form from the website will submit Demand Draft/ Bankers Cheque of Rs. 1,000/- (from Nationalised Bank) along with their Technical Bid. Bids not received with Tender Fee shall be rejected. Any exemption for submitting the tenders without Tender Fee will not be accepted. (15) The interested and eligible companies may submit their tender documents complete in all respects along with Earnest Money Deposit (EMD) of Rs. 1,00, (Rupees One Lakh only) and Tender Fee of Rs.1, (Rupees One Thousand only) in the form of a Demand Draft/Banker s Cheque and other requisite documents by 14 th July, 2016 upto 1200 hrs to the office of Administrative Officer (HCD), MEA Housing Complex, Room No. C-01, Plot No.1, Sector-2, Dwarka, New Delhi The Demand Draft/Banker s Cheque for EMD and Tender Fee may be drawn in favour of Pay & Accounts Officer, Ministry of External Affairs, New Delhi. EMD in any other form will not be accepted except DD/Banker s Cheque. Bids not received with EMD shall be rejected. Any exemption for submitting the tenders without EMD will not be accepted. (16) The Ministry of External Affairs reserves the right to amend/withdraw any of the terms and conditions in the Tender Document or to reject any or all tenders without giving any notice or assigning any reason. The decision of the Ministry of External Affairs in this regard shall be final and binding on all. Administrative Officer (Housing Complex-Dwarka), MEA, New Delhi....

8 security guards at a time. TERMS AND CONDITIONS The Service Provider will provide security services round the clock with 03 Shift Time Time Security Guard First Shift 0600 hrs to 1400 hrs 3 Nos. Second Shift 1400 hrs to 2200 hrs 3 Nos. Third Shift 2200 hrs to 0600 hrs 3 Nos Note: (i) Estimated number of Guards is subject to reasonable change at the discretion of the competent authority in the Ministry. (ii) However, the above number and arrangement of deployment of the Security personnel is without prejudice to the right of the complex to deploy the security personnel in any other number or manner considered to more suitable in the interest of the complex. 2. The agency shall ensure deployment of suitable Security Personnel employed on long term basis from proper background after getting their antecedents, character and conduct verified from local/state Police Authorities and withdraw such employees, not found suitable by the office for any reasons immediately on receipt of such request. 3. The full particulars of the personnel to be deployed by the agency including their names addresses, details of Bank Accounts in which their monthly salary transferred by companies, ESI, EPF details etc shall be furnished to authority of HCD along with testimonials before they are actually deployed for the job. 4. The persons deployed shall not claim Master & Servant relationship against this office. The workers would not have any claim for regularization of their services at a later stage or enhancement of wages with the Ministry of External Affairs, except the increase in minimum wages subject to notification issued by Govt./Govt of NCT from time to time, which shall be absorbed by MEA. Sworn affidavits from the workers to this effect are to be submitted. The agency shall ensure proper conduct of its personnel deployed in the premises and enforce prohibition of consumption of alcoholic drinks, paan, smoking and abusive language & action etc.

9 5. The agency shall deploy security guards trained in all facets of security work, including fire fighting. The Agency shall provide necessary undertaking and documentary evidence of training of guards from recognized security training institutes in this regard. 6. A senior level representative of the Agency shall visit housing complex premises at least once a-week and review the service performance of its personnel. During the weekly visit, Agency's representative will also meet the authority of HCD for mutual feedback regarding the work performed by its personnel and removal of deficiencies, if any, observed in their working. 7. The Agency shall ensure that any replacement of the personnel, as required by the authority of HCD for any reason specified or otherwise, shall be effected promptly without any additional cost. If the agency wishes to replace any of the personnel, the same shall be done with prior concurrence of the authority of HCD at Agency's own cost. 8. The agency shall provide reasonably good uniform with name, badges to its personnel deployed at Housing Complex at its own cost and ensure that they are used by the personnel deployed and are maintained in good condition. The incidentals, such as, belts, shoes, socks, caps, torch with cell, cane stick, etc., shall be borne /supplied by the Agency at its cost. The transportation, food and other statutory requirements in respect of each personnel of agency will be the responsibility of the service provider/agency. 9. The agency shall ensure that the personnel deployed by it are disciplined and do not participate in any activity prejudicial to interest of the Housing Complex/Govt. Of India/any State or any Union Territory. They shall not divulge or disclose to any person, any details of office, operation process, technical know-how, security arrangement/administrative/organizational matters as all are of Confidential/Secret in nature. 10. Proposals for efficient functioning of the security systems shall be discussed/considered and implemented from time to time by the agency with approval of authority of HCD. 11. The agency shall be solely responsible for compliance to the provisions of various labour and industrial laws, such as, wages, allowances, compensations, EPF, Bonus, Gratuity, ESI etc., relating to personnel deployed by it at Housing Complex or for any accident caused to them, the Ministry shall not be liable to bear any expenses in this regard. The Agency shall also be responsible for the insurance of its personnel. The security agency shall specifically ensure compliance of various Laws/Acts, including but not limited to with the

10 following and their re-enactments/amendments/modifications and will be required to submit documentary proof to ensure compliance on regular basis: I. The payment of wages Act 1936 II. The employees Provident Fund Act, 1952 III. The Factory Act, 1948 IV. The contract Labour (Regulation) Act, 1970 V. The payment of Bonus Act, 1965 VI. The Payment of Gratuity Act, 1972 VII. The Employees State Insurance Act, 1948 VIII. The Employment of Children Act, 1938 IX. The Motor Vehicle Act, 1988 X. Minimum Wages Act, In case of any theft or pilferages, loss or other offences, the agency will investigate and submit a report to authority of HCD and maintain liaison with the Police whenever required. 13. In case of any loss that might be caused to the Housing Complex due to lapse on the part of the security personnel discharging security responsibilities will be borne by the Agency and in this connection, the authority of HCD shall have the right to deduct appropriate amount from the bill of contracting agency to make good such loss to the Housing Complex besides imposition of penalty. In case of frequent lapses on the part of the security personnel deployed by the agency/company, Ministry shall be within its right to terminate the contract forthwith or take any other action without assigning any reason whatsoever. 14. In the event of any security personnel being on leave/absent, the agency shall ensure suitable alternative arrangement to make up for such absence. To meet such eventualities the agency shall make provision for leave reserve. 15. As and when the Housing Complex requires additional security strength on temporary or emergent basis, the agency will depute such security personnel under the same terms and conditions. For the same, a notice of two days will be given by the authority of HCD. Similarly, if the security personnel deployed by the agency any time are found absent from duty or sleeping or found engaged in irregular activities, authority of HCD shall deduct the requisite amount at the pro-rata rates from the bill of the agency besides imposition of penalty for nonobservance of the terms of contract.

11 16. The agency shall arrange to maintain at the security desk/booth, the daily shift-wise attendance record of the security personnel deployed by it showing their arrival and departure time. The Agency shall submit to the authority of HCD an attested photocopy of the attendance record and enclose the same with the monthly bill. 17. The ministry shall pay the agreed amount on the basis of monthly bills submitted by the Agency. No other charges of any kind shall be payable. 18. There would be no increase in rates payable to the Agency during the Contract period except reimbursement of the statutory wages revised by the Government, from time to time such as Minimum Wages Act, Service Tax & other taxes, if any, levied by Govt./Govt. of NCT. 19. The income-tax as applicable shall be deducted from the bill unless exempted by the Income-Tax Department. 20. The Security personnel deployed by the Agency shall be 10 th class pass. 21. The Agency shall be solely liable for all payment/dues of the workers employed and deployed by it. The Agency shall fully indemnify the Ministry against all the payments, claims, and liabilities what-so-ever incidental or directly arising out of or for compliance with or enforcement of the provisions of any of the labour or other laws to the extent they are applicable to establishment/work in the Housing Complex premises/facility. 22. The decision of the Ministry in regard to interpretation of the Terms & Conditions of the Agreement shall be final and binding on the Agency/company. 23. Any violation of instructions/contract conditions or suppression of facts will attract cancellation of contract without any reference. Note: These terms and conditions are part of the Contract/Agreement as indicated in between the Ministry and the Agency and any non-compliance shall be deemed as breach of the Contract/Agreement. For site visit, please contact the Ministry of External Affairs, Housing Complex Dwarka, at Telephone No

12 Tender Submission The entire set of Tender documents as indicated / issued to the bidders shall be submitted duly signed on the location mentioned below:- Office of Administrative Officer (HCD), Ministry of External Affairs, Room No.C-01, MEA Housing Complex, Plot No.1, Sector-2, Dwarka, New Delhi Off. Ph: Validity of the Proposal Bids shall be valid for a period of 120 days from the last date of submission of the document to MEA. No provision for submission of late bids Bidders are advised in their own interest to ensure that the Tender document reaches the specified office well before the closing date and time of the bid submission. Any bid received after the dead line for submission shall be rejected and returned unopened. Modification and withdrawals No documents may be modified after submission. In case of any changes the bidder may write the corrections and send the same and it is at the discretion of the tender inviting authority to accept the same or reject it, and no changes shall be accepted once the bids are opened. In the case of withdrawal, the bidder will lose his Earnest Money Deposit and will be blacklisted. Bid Security/Earnest Money Deposit All prospective bidders are required to submit an Earnest Money deposit for an amount equal to Rs.1,00, (Rupees One Lakh only), valid for at-least 3 months along with the tender.

13 This EMD shall be in the form of a Demand Draft/Banker s Cheque payable at NEW DELHI and drawn in favour of Pay & Accounts officer, Ministry of External Affairs, New Delhi from any nationalized bank. Tenders, which are not accompanied by the Earnest Money Deposit and tender fee (in case of download) are liable for rejection. The Earnest Money of the unsuccessful bidders will be returned within 30 days after the expiration of the period of bid validity. The Earnest money will be forfeited on account of one or more of the following reasons: The bidder withdraws his bid during the period of bid validity. In case of a successful bidder, the selected bidder fails to sign the agreement in time and furnish performance guarantee. The successful bidder would be required to sign the agreement and furnish the Performance/Service guarantee. The EMD of the successful bidder may be adjusted in the Service Guarantee by depositing the difference in amount of Service Guarantee or alternatively EMD could be refunded by taking a fresh Security Deposit/Service Guarantee. Any wrong information furnished in the tender document will also liable to forfeit of EMD. Validation of contract The contract shall be valid initially for one year after the issue of letter of intent, but extendable up to a maximum of three years subject to satisfactory performance on the same terms and conditions. If the performance is found to be satisfactory on completion of one year, the contract period will be extended by another year. Similarly, if the performance is found to be satisfactory even on completion of two years, the contract period will be extended to the third year. However, Ministry will have the right to review or cancel contract at any stage of execution with 60 days of advance notice. Performance/Service Guarantee This amount has to be submitted before the commencement order is given and within 10 days of signing the final agreement with the successful bidder and it shall remain valid during the tenure of contract period. The value of the service guarantee will be an amount equal to 10% of annual invoice value by the successful bidder. This Service guarantee deposit money shall be refunded within 60 days after the expiry of contract provided there is no breach of contract during the period of the contract. No interest shall be paid on the Service guarantee.

14 Forfeiture of Performance/Service Guarantee The guarantee amount in full or part may be forfeited in the following cases:- When the terms & conditions of the contract are breached. When the Service Provider fails to comply with minimum service levels agreed upon. Failure of the Service Provider to comply with statutory requirements shall constitute sufficient grounds for the annulment of the award and forfeiture of the Service Guarantee. Notice of reasonable time will be given in case of forfeiture of security deposit. Release of Performance/Service Guarantee The Performance/Service guarantee will be returned after successful completion of contract period provided there is no claim for liquidated damages from MEA side.

15 Performance / Service Guarantee Format To: (Name of the authority -MEA) WHEREAS. (Name of the Service Provider) herein called the Bidder has undertaken, in pursuance of Contract No.. dated,.. to provide Security Services hereinafter called the Contract. AND WHEREAS it has been stipulated by you in the said Contract that the Service Provider shall furnish you with a Bank Guarantee by a recognized bank for the sum specified therein as security for compliance with the Service Provider s performance obligations in accordance with the Contract. AND WHEREAS we have agreed to give the Service Provider a Guarantee. THEREFORE WE hereby affirm that we are Guarantors and responsible to you, on behalf of the Service Provider, up to a total of.. (Amount of the Guarantee in Words and Figures 10% of annual invoice) and we undertake to pay you, upon your first written demand declaring the Supplier to be in default under the Contract and without cavil or argument, any sum or sums within the limit of... (Amount of Guarantee) as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein. This guarantee is valid until the.. day of 20. Signature and Seal of Guarantors Date. 20. Address

16 Taxes and Duties The bidder must include in their bids all duties, royalties and sales/service taxes or any other taxes as applicable. The tender inviting authority will entertain no extra claim on this account at any stage of execution of work. In case of any variations in the taxes, the same shall be charged to MEA after producing the government notification. Execution Method The successful bidders shall get the following documents approved by the MEA Management for effective performance of tasks. Standard Operation Procedures for all Service Categories Daily/Weekly/Monthly/Quarterly/Yearly Maintenance Schedules Log books/log Sheets Down time scheduling of various services....

17 Submission of Tender - Guidelines The bidder should submit the Response to tender in a sealed envelope containing the following two envelopes: Each envelope will be indicating on cover, the specific names so that correct scheduling is done by the MEA Authority. Envelope A - Compliance with Minimum Eligibility Criteria, supporting documents, signed tender documents, and the EMD/ Tender document fee (in case of download), Affidavit on Non-Judicial Paper. Envelope B- Financial Bid Envelope A- Compliance with Minimum Eligibility Criteria Cover 1 Compliance with Minimum Eligibility Criteria, supporting documents, signed tender documents, and the EMD. Submitted By: Envelope B Financial Bid Cover 2 Financial Bid Submitted By: Then these 2 Envelopes shall be placed in one sealed outer Envelope which should be superscribed as: Tender for Security Services at MEA Housing Complex, Plot No.1, Sector-2, Dwarka, New Delhi Name of the Bidding Company: (To be written on bottom left of this sealed envelope) This one sealed envelope, which will contain two envelopes, should be addressed

18 To : Office of Administrative Officer (HCD), Ministry of External Affairs, Room No.C-01, MEA Housing Complex, Plot No.1, Sector-2, Dwarka, New Delhi Off. Ph: The bidders shall submit the bids in person within the stipulated date and time. MEA holds no responsibility for any delay in submission of the bids. In the event of specified date for submission of bids being declared a holiday for the tender inviting authority, the bids will be received up to the appointed time on the next working day. The tender inviting authority at its discretion, may extend the deadline for submission of bids by amending the bid documents, in this case all the rights and obligations of the tender inviting authority and bidders, previously subject to the deadline will thereafter be subject to the deadline as extended....

19 Bidder s description format Summary Name of the Bidding Company Name of the Authorized Signatory E Mail ID Telephone No. FAX No. Year of Incorporation Registration No. Service Tax No. Registered Office & Address Branch offices if any Total turnover in the latest financial year Total Staff strength Bidder Information More detailed information on the following aspect may be given in typed form. Business Background How many years has your company been in business? How many years under its present business name? Attach a current organizational chart and include the total number of employees in your company in India, by various locations. Claims and Suits (Explain any yes answers) Has your company, its subsidiaries or its parent companies, ever filed for Bankruptcy?

20 Has your company ever failed to complete work awarded to it? Are there any judgments, claims, arbitration proceedings or suits pending or outstanding against your company or its officers? Has your company filed any lawsuits or requested arbitration with regard to any contract(s) within the last five years? Geographic Capability Please provide a listing of your offices in India (with contact information, phone & fax numbers, etc.) and a listing of the areas in which your company has performed Security services. Financial Information Please provide copies of your company s audited financial statements (income statement, balance sheet, cash flow statements) for the last 3 years. How long has your company been providing the services outlined in this Tender? Please list contact names and phone numbers for three (3) companies with which you have entered into security service contracts. Please list your top five (5) customers and indicate what % of your business they represent. Who are your bankers? What is the credit limit you enjoy with various banks? Organization Chart would be available to the bidder at the site for this project..

21 FORM A FINANCIAL INFORMATION Financial Analysis Details to be furnished duly supported by figures in balance sheet/ profit & loss account for the last three years duly certified by the Chartered Accountant, as submitted by the applicant to the Income Tax Department (Copies to be attached). Years Gross Annual turnover on Security works. Profit/Loss. Signature of Chartered Accountant with Seal Signature of Bidder(s)

22 MINISTRY OF EXTERNAL AFFAIRS REQUEST FOR PROPOSAL (Tender) PROVISION OF SECURITY SERVICES FOR MINISTRY OF EXTERNAL AFFAIRS HOUSING COMPLEX Dwarka, New Delhi. PART 2 Financial Bid Proposal Closing Date and Time: 14 th July, 2016 at 1200hrs. Proposals will not be accepted after the given deadline. Bidders are requested to ensure the proposals are received on or before 1200 hours on the day mentioned above. Hard copies will be submitted at the following address: Office of Administrative Officer (HCD), Ministry of External Affairs, Room No.C-01, MEA Housing Complex, Plot No.1, Sector-2, Dwarka, New Delhi Off. Ph:

23 FORMATS FOR ENVELOPE B- FINANCIAL BID The commercial offer should be provided in the following format with a covering letter: Date: Place: To : Office of Administrative Officer (HCD), Ministry of External Affairs, Room No.C-01, MEA Housing Complex, Plot No.1, Sector-2, Dwarka, New Delhi Dear Sir, Sub : Providing Security Guards for Security Services at MEA Housing Complex, Dwarka, New Delhi. FINANCIAL BID (In sealed Cover-II super scribed Financial Bid ) S.No. Monthly Wages Rate per month per Security Amount in Rs. For 9 1. Wages* (8 hours/6 days) per Security Guard (SG) 2. Relieving Charges for 9 SGs 3. EPF* for 9 SGs Guard (Rs.) Security Guards 4. ESI* for 9 SGs 5. Service Charges 6. Service Tax* 7. Bonus** 8. Total *The rate/percentage in respect to Wages, ESI, EPF & Service Tax must be quoted as per the latest Gazette notification issued by Govt./Govt. of NCT/ from time to time. **As per the Gazette notification issued by the Govt. / Govt. of NCT from time to time. Minimum statutory Bonus payable to the Security Guards under relevant provisions of Payment of Bonus act, 1965 shall be paid.

24 Notes: A copy of the order of Govt. Of NCR/Govt. Of India, on minimum wages to facilitate revision of rate whenever minimum wages are revised by the Govt. may also be provided. Rates as applicable as per relevant acts and rules will be released/reimbursed on submission of proof of remittance challans/receipts. Bidders quoting no Service Charges or very low Service Charges are liable to be rejected. Declaration by the Bidder: This is to certify that I/ we before signing this tender have read and fully understood all the terms and conditions contained herein and undertake myself/over selves to abide by them. Note: 1. No other charges would be payable by Ministry of External Affairs. 2. There would be no increase in rates during the Contract period except provisions under the terms and conditions (Signature of Tenderer with seal) Name: Seal: Address: Phone No. (O): Date:...

25 Suggested minimum work force and the Schedule of shifts, is appended as under : Shift Time Time Security Guard First Shift 0600 hrs to 1400 hrs 3 Nos. Second Shift 1400 hrs to 2200 hrs 3 Nos. Third Shift 2200 hrs to 0600 hrs 3 Nos Grand Total of projected requirement of work-force/personnel: 9. guards...