AXA Germany A company redefines standards. Status: May 2011

Transcription

1 AXA Germany A company redefines standards Status: May 2011

2 Contents Our business - Facts and Figures Our strategy Client-group oriented solutions Take on responsibility Management Board and Participation Structure Page 2

3 Our business is Financial Protection Our business AXA develops products and services which are tailored to suit different client requirements. All follow the same aspiration: To secure the assets of private and corporate clients and to protect them from the consequences of loss of life or damage to health. Henri de Castries President of the AXA Group Page 3

4 AXA Germany Part of a strong international Group The AXA Group in figures 2010 Revenue: Group result (IFRS): Operating result (Underlying Earnings): Assets under management: No. of employees: Exclusive distributors: EUR 91.0 bn EUR 2.7 bn EUR 3.9 bn EUR 1,104 bn 127,000 worldwide 87,000 worldwide AXA Germany in figures 2010 Revenue: EUR 10.4 bn Group result (IFRS): EUR 413 mil Operating result (Underlying Earnings): EUR 367 mil Capital investments: EUR 64 bn No. of employees: 11,209 Exclusive distributors: 4,649 Page 4

5 AXA Germany is in the top 4 in the German market Direct insurance according to written premiums 2009* 28,4 in EUR billions 14,6 13,6 9,7 8,7 8,4 8,2 6,5 6,1 5,1 Allianz Generali Ergo AXA Konzern R+V Group HDI (Talanx) Debeka Group Versicherungskammer Zurich Bayern Insurance Group Signal Iduna Group * Direct insurance business excl. foreign business, public insurers considered individually; excl. pension funds Source: Annual/business reports Page 5

6 The history of AXA Germany National, Schlesische, Gladbacher merge with Colonia in the fore Colonia becomes part of AXA Name changed to AXA Strategic realignment of the AXA Germany Group Foundation of the Kölnische Feuer-Versicherungs- Gesellschaft ("Cologne Fire Insurance Company"), referred to as Colonia Merger of Colonia and Nordstern Integration of Albingia Integration of DBV Winterthur within the AXA Germany Group Relaunch of the DBV brand Page 6

7 Contents Our business - Facts and Figures Our strategy Client-group oriented solutions Take on responsibility Management Board and Participation Structure Page 7

8 Ambition 2012 We shall become the company of choice! An ambitious target Since 2005 the AXA Group has been pursuing Ambition With this global strategy, AXA has set itself the objective of becoming the company of choice in its industry for clients, shareholders and employees by the year The focus is on the client AXA wants to become the company of choice by fulfilling client needs best and by proving, every day, that clients and partners can rely on AXA. Page 8

9 Three core attitudes to fulfil the expectations of our clients We are there when our clients need us and we really listen to what they say. We treat our clients with empathy and respect, we provide personal advice throughout their lives and reward their loyalty. We say what we are doing and we do what we say. We provide the promised benefits and inform our clients of every relevant step so that they can trust us. Page 9

10 Our new positioning: Redefining Standards For all those who do not wish to be treated just like any other number but as the Number 1 Many people believe that insurance companies and financial services providers don't always keep their promises. At AXA, we want to change this. And redefine standards by applying a new mindset and actions: in the services, products and consultation we provide right through to the daily contact with our clients. Page 10

11 Contents Our business - Facts and Figures Our strategy Client-group oriented solutions Take on responsibility Management Board and Participation Structure Page 11

12 Comprehensive consultation for private clients Comprehensive consultation with plan360 With its comprehensive consultation concept plan360 AXA answers to the questions of customers and responds to individual problems and needs. plan360 does not focus on individual products but rather on holistic consultation and support in all phases of life. Attractive products BOXplus consists of a package of flexible products ranging from Liability to Contents insurance and it ensures made-to-measure coverage. TwinStar is an innovative financial protection solution and it combines one of the highest guaranteed pensions with top yield opportunities a lifetime long. Page 12

13 A secure foundation for corporate clients Coverage of insurance requirements in particular through Profi-Schutz (Professional Liability Cover) Profi-Schutz enables the client to put together his own insurance package consisting of different products. The successful product range has been systematically advanced and extended to include elements of the former DBV Winterthur product range. Page 13 The AXA product range Competent comprehensive consultation and made-to-measure insurance solutions for companies and employees, for entrepreneurs and their families.

14 DBV - Specialist for the Public Sector With more than 135 years experience in the public sector, it has more expertise than any other provider in Germany It is specialised in the requirements of public sector employees. Innovative, market-driven products and increasingly integrated product solutions with benefits from several insurance lines A nationwide comprehensive network of skilled personal advisors Page 14

15 Partner for academic healthcare professions A competent specialist insurer for registered doctors, doctors employed by hospitals and newcomers to the medical profession. Co-operation with the largest professional associations of medical practitioners and pharmacists Health pension for practice staff Page 15

16 Page 16 AXA has been awarded excellent marks in numerous tests and ratings

17 Contents Our business - Facts and Figures Our strategy Client-group oriented solutions Take on responsibility Management Board and Participation Structure Page 17

18 Our values One brand, one corporate culture - that's what makes AXA so successful worldwide. Around the globe approx. 210,000 employees and intermediaries work according to mutual corporate principles, the AXA values: Professionalism - We achieve the best-possible results through our competence and proximity to clients Innovation We want to be the one to shape the market. Pragmatism We appraise situations correctly and take advantage of our opportunities. Team spirit We work together for the success of the group. Integrity We keep our promises to our clients, our shareholders and our partners. Page 18

19 Our employees are our most important capital The key to AXA's success lies in the motivation and in the dedication of its employees Attractive possibilities to join the company, e.g. as an apprentice, as a financial trainee, as an executive assistant or by direct entry into the company. Qualification and training measures which are innovative and tailored to suit requirements. Manifold opportunities for advancement at international level with the International Mobility Programme. Open feedback culture through an annual staff dialogue, staff surveys and 360 feedback. Participation in the success of the company in the form of share programmes such as, for example, the AXA Share Plan. Page 19

20 Social commitment is part of AXA's identity AXA von Herz zu Herz The charitable organisation "AXA von Herz zu Herz" supports social and charitable initiatives. 10 percent of all AXA Germany employees volunteer their time and assistance to the association. In 2007, AXA von Herz zu Herz was awarded the honorary prize by the City of Cologne The most valuable thing AXA employees can give is their personal commitment! Claude Bébéar Honorary Chairman of the Supervisory Board of the AXA Group and founder of AXA Atout Cœur Page 20

21 Contents Our business - Facts and Figures Our strategy Client-group oriented solutions Take on responsibility Management Board and Participation Structure Page 21

22 The AXA Germany Group Management Board Dr. Frank Keuper Chairman of the Management Board Group Communications, Group Audit, Group Strategy and Portfolio Management Rainer Brune Public Sector Client Segment Private Client Business Property, Casualty, Liability, Motor Dr. Patrick Dahmen Planning/Accounting/Reporting, Cash, Corporate Finance, Risk and Value Management, Controlling, Procurement, Taxes Thomas Gerber Private Client Segment Financial Protection, Bank, AXA Private Investments Wolfgang Hanssmann Distribution, Marketing Page 22

23 The AXA Germany Group Management Board Jens Hasselbächer Customer and Partner Services Dr. Markus Hofmann Industrial and Corporate Client Segment Property and Casualty Insurance, Reinsurance, Claims Thomas Michels Health Insurance Ulrich C. Nießen HR, Legal & Compliance, Central Services Dr. Heinz-Jürgen Schwering Capital Investments Asset Liability Management Jens Wieland Information Technology, Group Organisation and Process Management Page 23

24 Overall structure of AXA Germany AXA Group 100%* Property Financial Protection Health 100%* AXA Versicherung DBV Deutsche Beamtenversicherung 100%* AXA Lebensversicherung DBV Deutsche Beamtenvers. Lebensvers. 94,9%* 100%* AXA Krankenversicherung Zweigniederl. DBV Deutsche Beamtenvers. Krankenvers. Zweigniederl. Deutsche Ärztevers. Allgemeine Deutsche Ärzteversicherung winsecura Pensionskasse 88,8% 11,2%* 39,9% AXA Art Versicherung Roland Rechtsschutz- Versicherung 75,0% Deutsche Ärzte Finanz Pro bav Pensionskasse Rh.-Westf. Sterbekasse Lebensversicherung 100%* 5,2% AXA Investment Managers AXA Bank Page 24 * indirect or direct and indirect; 100% shareholdings, unless stated otherwise.