G-Cloud iv brightsolid Hosting and Management Services. Service Definition Document
|
|
- Magdalene Atkinson
- 8 years ago
- Views:
Transcription
1 G-Cloud iv brightsolid Service Definition Document Sept 2013
2 Contents 1 Introduction An overview of the G-Cloud Service Information assurance Backup and Disaster Recovery Monitoring Management Firewalls Internet Bandwidth On-boarding and Off-boarding processes Service Constraints Service Levels Ordering and invoicing process Location Trial Service Support Boundaries Expected Performance Pricing... 5
3 brightsolid G-Cloud Service Definition Page 3 1 Introduction brightsolid online technology specialises in the delivery of business critical applications via dedicated managed environments. Our Tier 3+ Data Centres in Dundee and Edinburgh are used by some of the UK s leading organisations, including FTSE100 companies and major government departments. We have experience in delivering highly secure managed environments, including IL4 and PCI DSS certified secure environments. 2 An overview of the G-Cloud Service Uptime Institute Level: Tier 3+ (with upgrade potential to Tier 4) Standard Service Features State of the art design and construction in partnership with IBM Multi Zone VESDa fire detection system Multi Zone Novec1230 Fire Suppression System Dual Redundant Generators Dual Independent 11kV Transformers Multi Zone Leak Detection System Dual skinned 1 hour rated fire panels Diverse Power and Communications Infrastructure 3000kW of N+1 DX Cooling 24/7 On site security Secure access control with CCTV Accreditations to level ISO27001 and Business Continuity Standard BS25999 Location ensures the lowest possible environmental impact Experienced team of experts Power Capacity / Rack Current: Avg. 5kW Further Options N3 connectivity Replication to second data centre Security certification up to IL4 IT equipment monitoring and management Managed backup rotation Managed firewalls (dedicated or shared) Resilient internet bandwidth Dedicated comms links 3 Information assurance Our current security features and processes meet all the requirements of IL3 and have been formally certified with BS25999, ISO27001, ISO14001 and ISO9001 certifications. Dedicated environments can be designed and certified to meet further security requirements such as IL4 or PCI DSS. 4 Backup and Disaster Recovery As an optional managed service, backups can be taken locally to disk or can also be backed off to tape, and stored in our offsite storage facility provided by Iron Mountain. Tapes can also be duplicated and provided for clients to store on their own premises if required.
4 brightsolid G-Cloud Service Definition Page 4 5 Monitoring 6 Management 7 Firewalls As an optional managed service, we can undertake extensive monitoring and reporting services using a range of industry standard tools. These tools can be configured to monitor and report to customer specific requirements. As an optional managed service, we can undertake management of the devices collocated in the data centre racks. This is a 24/7 service and will include an uptime SLA dependant on the resilience inherent in the systems design. brightsolid can also offer consultancy to assist in the design and commissioning of such systems. As an optional managed service, we can provision 24/7 managed firewalls to suit customer requirements. These may vary in design and may be shared or dedicated firewalls, dependent on the requirement. 8 Internet Bandwidth As an optional managed service, we can provision internet bandwidth via our resilient, multi-telco national network. 9 On-boarding and Off-boarding processes The service can typically be live within 7 days of contracting once requirements are confirmed. brightsolid are happy to assist with any on-boarding requirements. In the event of a requirement to leave the brightsolid service in the future we commit to a full handover and support in migration to the new environment. There may be an additional charge for this service which will depend upon the effort required. 10 Service Constraints Any maintenance will be carried out a time agreed with the customer. 11 Service Levels brightsolid commit to delivering a 99.99% available power and cooling service with 24/7 support as required. Details of specific service credit agreements, in the event agreed levels are not met, are dependent on the size of the environment and are therefore contract specific. 12 Ordering and invoicing process brightsolid requests written notification to proceed with a contract. Invoicing is either by a preagreed invoice profile. Payment is 30 days from date of invoice.
5 brightsolid G-Cloud Service Definition Page 5 13 Location 14 Trial Service Our primary data centre is located in Dundee, while our disaster recovery facility is located in Edinburgh. It is difficult to trial the Data Centre facilities due to the work involved in migrating to the Data Centre. However a tour of the facilities and contact with existing customers can certainly be arranged. We are, of course, happy to engage with customers to discuss scope and project detail before commencing a contract. This will typically include meeting and working with the consultant who will be delivering the final project. 15 Support Boundaries brightsolid have a 24/7 UK-based support service. 16 Expected Performance brightsolid are committed to 99.99% uptime performance on our data centre and internet bandwidth facilities. An appropriate SLA will be issued relating to managed equipment depending on the resilience of the client infrastructure. 17 Pricing We are happy to tailor environments to meet the exact requirements of the customer. Co-location costs Service Setup Price per rack one-off Price per rack per annum Co-location (16A rack) 1,000 8,000 0 Co-location Power bundle (16A rack) 1,000 10, Co-location (32A rack) 1,000 12,000 0 Co-location Power bundle (32A rack) 1,000 15, Power included (kwh/month) Managed service costs Service Monitoring & Support 8,000 Security Services 2,000 Managed Backup & Restore 1,500 Healthcheck service 1,000 Fully Managed Hosting (bundle of all additional services above) Price per quarter rack per annum (additional to applicable co-lo rate) 10,500
6 brightsolid G-Cloud Service Definition Page 6 Internet bandwidth costs Service (Mbps) Price per year (co-location) Price per year (managed service racks) Burst usage (per Mb/s per hr) Our 16A full rack pricing includes power draw of 2.2 kw per month, equivalent to 1,584 kwh per month per kwh
G-Cloud 6 brightsolid Secure Cloud Servers. Service Definition Document
G-Cloud 6 brightsolid Service Definition Document December 2014 Contents 1 Introduction... 3 2 An overview of the G-Cloud Service... 3 3 Information assurance... 3 4 Backup and Disaster Recovery... 3 5
More informationPAAS Public Sector Managed Services
Meritec Limited Meritec House, Acorn Business Park, Skipton, North Yorkshire, BD23 2UE 0845 3451155 servicepoint@meritec.co.uk www.meritec.co.uk Registered In England & Wales No. 3224622 Table of Contents
More informationSolution Overview. Our Solution employs two tiers of storage aligning costs of storage with the changing value of data over time.
Service Solution Overview Online Backup per TB model Databarracks fully managed online backup solution uses the Asigra software to back up and protect both physical and virtual environments. Housed in
More informationService Definition. Hyve cloud based Microsoft Exchange hosting (PaaS)
Service Definition Hyve cloud based Microsoft Exchange hosting (PaaS) Hyve cloud based Microsoft Exchange hosting Hyve's cloud based Microsoft Exchange hosting is delivered to Government customers via
More informationSpektrix Service Definition
Spektrix Service Definition An overview of the G-Cloud Service Spektrix is a cloud-based ticketing and marketing software package provided as Software as a Service. It is designed for arts and entertainment
More informationBackup as a Service. Service Definition. G-Cloud VI. Information Security Management System
Backup as a Service Service Definition Version: 1.0 Version date: October 2015 Classification: Public Backup-as-a-Service Systems Monitoring DR-as-a-Service Storage-as-a-Service Hosted Exchange Colocation
More informationService Definition. Hyve Government Cloud Servers - Small (IaaS)
Service Definition Hyve Government Cloud Servers - Small (IaaS) Hyve Government Cloud Servers -Small Hyve's Government Cloud Servers are delivered to Government customers via the e-procurement portal as
More informationService Definition. Hyve cloud based Virtual Desktop (PaaS)
Service Definition Hyve cloud based Virtual Desktop (PaaS) Hyve cloud based Virtual Desktop (PaaS) Hyve's cloud based Virtual Desktop VDI is delivered to Government customers via the e- procurement portal
More informationVodafone Private Cloud
Vodafone Private Cloud Overview Vodafone Private Cloud is our dedicated public sector cloud service that connects you to your own private IL2/IL3 network and / or core government networks, including the
More informationLot 4 Specialist Cloud Service Questmark Ltd. Video Conferencing Small Meeting Room Service
Lot 4 Specialist Cloud Services Lot 4 Specialist Cloud Service Questmark Ltd Video Conferencing Small Meeting Room Service QUESTMARK LIMITED Park House, 104 Derby Road, Long Eaton, NG10 4LS Telephone:
More informationSecure Remote Backup (IL3) G-Cloud Lot3 IaaS
Secure Remote Backup (IL3) G-Cloud Lot3 IaaS Contents Service Definition... 3 An overview of the Remote Backup as a Service... 3 Key Service Attributes... 4 Information assurance... 5 Details of the level
More informationAgilisys G-Cloud Service V
Agilisys G-Cloud Service V Service Definition Endpoint Management Lot 1 Infrastructure as a Service (IaaS) April 2014 At Agilisys we deliver success through innovation working with our clients to transform
More informationVodafone secure mail services
Vodafone secure mail services Overview The G-Cloud Mail service is a business-class email system based on Microsoft Exchange. It provides a secure and robust email service, and includes an inbox, calendar,
More informationCOLOCATION A BUYERS GUIDE
COLOCATION A BUYERS GUIDE INTRODUCTION Colocation in a data centre offers organisations a place to securely house their IT equipment, as opposed to storing and running it on-site, which can be both expensive
More informationsecurevirtual Ltd IaaS: Cloud Server Hosting
securevirtual Ltd IaaS: Cloud Server Hosting SERVICE DEFINITION DOCUMENT G-Cloud 7 Catalogue Prepared for: G-Cloud Prepared by: securevirtual Date of issue: 6 th October 2015 Reference: - Status: Release
More informationService description RFL Virtual Data Centre
Service description RFL Virtual Data Centre IaaS G-Cloud 6 1 Contents Overview... 3 Highlights... 3 Description... 3 Use cases... 3 Use cases... 5 Use cases... 5 Pricing... 5 Information assurance... 5
More informationG-Cloud Framework. Page 1. Document for Service Definition Audit management System. In response to G Cloud 6 Requirements
1 G-Cloud Framework Document for Service Definition Audit management System In response to G Cloud 6 Requirements 1 2 Table of Content Audit Management System Minimize the Risk 1.The Audit management System.........
More informationPlatform as a Service
Platform as a Service Service Definition Version: 1.0 Version date: October 2015 Classification: Public Backup-as-a-Service Systems Monitoring DR-as-a-Service Storage-as-a-Service Hosted Exchange Colocation
More informationSmartImpact MS Dynamics CRM. Support Service Definition
SmartImpact MS Dynamics CRM Support Service Definition Alliance House, 12 Caxton Road, London, SW1H 0QS United Kingdom Phone: +44 (0) 84 5544 2043 E-mail: info@smartimpact.co.uk http://www.smartimpact.co.uk/
More informationCapito. G- Cloud 6. REFERENCE NUMBER RM1557vi. Service Definition Document. Secure Email Archiving
Capito G- Cloud 6 REFERENCE NUMBER RM1557vi Service Definition Document Secure Email Archiving December 2014 1. INTRODUCTION This document forms part of Capito s formal response to the Crown Commercial
More informationDatacentre South Gyle 1 Data sheet
Datacentre South Gyle 1 Data sheet Data sheet Datacentre South Gyle 1 Find us South Gyle Datacentre With 10 datacentres, over 4,500 racks and a 10Gb resilient core network between our datacentre locations,
More informationBig Data Analytics Service Definition G-Cloud 7
Big Data Analytics Service Definition G-Cloud 7 Big Data Analytics Service Service Overview ThinkingSafe s Big Data Analytics Service allows information to be collected from multiple locations, consolidated
More informationVodafone Primary Storage NAS
G-Cloud 6 Primary Storage NAS Service Definition Vodafone Primary Storage NAS Overview Vodafone Primary Storage Network Attached Storage (NAS) gives you a flexible way to provide file storage for your
More informationINFORMATION ASSURANCE
Service Definition Thomson Reuters Legal Matter Management service (Serengeti Tracker) is the highest rated legal matter management, e-billing and analytics system designed for inhouse legal departments.
More informationIBM G-Cloud Microsoft Windows Active Directory as a Service
IBM G-Cloud Microsoft Windows Active Directory as a Service Service Definition IBM G-Cloud Windows AD as a Service 1 1. Summary 1.1 Service Description This offering is provided by IBM Global Business
More informationAmazon Compute - EC2 and Related Services
Amazon Compute - EC2 and Related Services G-Cloud Service 1 1.An overview of the G-Cloud Service Arcus Global are approved to sell to the UK Public Sector as official Amazon Web Services resellers. Amazon
More informationDatacentre Maidenhead P1 Data sheet
Datacentre Maidenhead P1 Data sheet Data sheet Datacentre Maidenhead P1 Find us With 10 datacentres, over 4,500 racks and a 10Gb resilient core network between our datacentre locations, Pulsant has the
More informationOn-Boarding and Off-Boarding Services
On-Boarding and Off-Boarding Services www.gandlake.com Gandlake On-Boarding and Off-Boarding Services 2 Table of Contents Gandlake On-Boarding and Off-Boarding - Executive Overview 3 Information Assurance
More informationAmazon Relational Database Service (RDS)
Amazon Relational Database Service (RDS) G-Cloud Service 1 1.An overview of the G-Cloud Service Arcus Global are approved to sell to the UK Public Sector as official Amazon Web Services resellers. Amazon
More informationDrupal Private Cloud Hosting
professional services for the web consultancy design development hosting training support G-Cloud Service Definition Drupal Private Cloud Hosting sales@codeenigma.com T: +44 (0)20 3588 1550 Code Enigma
More informationService Description Email Archiving
Service Description Email Archiving Table of Contents Overview iomart Email Archiving... 3 iomart Email Archive Features... 3 Technical Features... 3 ediscovery... 4 Cost Reduction... 4 Email Archiving
More informationConnecting to the Cloud. Lot 4 - Specialist Cloud Services. Version: 3.0, Issue Date: 01/12/2014. Classification: Open
Connecting to the Cloud Version: 3.0, Issue Date: 01/12/2014 Classification: Open Classification: Open ii MDS Technologies Ltd 201415/12/2014. Other than for the sole purpose of evaluating this Response,
More informationEvery business owns precious data and every business should recognise the risk of losing their data. Natural Disaster
Every business owns precious data and every business should recognise the risk of losing their data Natural Disaster How do you secure your Data? A: Onsite backup & replication / inside your network B:
More informationColocation, Cloud and Managed Services
Colocation, Cloud and Managed About Node4 At Node4 our growing team of passionate individuals are dedicated to delivering the most effective application of technology to optimise business performance.
More informationGPG13 Protective Monitoring. Service Definition
GPG13 Protective Monitoring Service Definition Issue Number V1.3 Document Date 27 November 2014 Author: D.M.Woodcock Classification UNCLASSIFIED Version G-Cloud 6 2014 Copyright Assuria Limited. All rights
More informationManaged Backup. Lot 4 - Specialist Cloud Services. Version: 3.0, Issue Date: 05/02/2014. Classification: Open
Managed Backup Version: 3.0, Issue Date: 05/02/2014 Classification: Open Classification: Open ii MDS Technologies Ltd 201415/12/2014. Other than for the sole purpose of evaluating this Response, no part
More informationService Description Email Filtering
Service Description Email Filtering Table of Contents Overview iomart Email Filtering... 3 iomart Email Filtering Features... 3 Technical Features... 3 Anti-Spam... 3 Cost Reduction... 4 Anti-Virus...
More informationG-CLOUD FRAMEWORK SERVICE DEFINITION. Envault Data Protection Service Suite - Cloud Data Storage Protection
G-CLOUD FRAMEWORK SERVICE DEFINITION Envault Data Protection Service Suite - Cloud Data Storage Protection ISSUE 1 23 rd August 2013 Table of Contents 1 SERVICE OVERVIEW & SOLUTION... 4 1.1 Envault Data
More informationMule Enterprise Service Bus (ESB) Hosting
Enterprise web solutions G7 Service Definition Mule Enterprise Service Bus (ESB) Hosting t: 0845 519 5465 e: info@axistwelve.com w: www.axistwelve.com Page 1 of 7 Table of contents Overview... 3 Service...
More informationSovereign. The made to measure data centre
Sovereign D ATA C O N N E C T The made to measure data centre Prime Location Within touching distance of everything that s important. 2 Your Customer-Centric Data Centre For the vast majority of organisations
More informationService Description Archive Storage in the Cloud
Service Description Archive Storage in the Cloud Product Overview Archive Storage in the Cloud enables an organisation to migrate their valuable but seldom used data to a cost efficient, reliable and secure
More informationConnecting to the Cloud
Connecting to the Cloud Six Degrees Group www.6dg.co.uk Managed Cloud Hosting Companies all over the world are intrigued by the possibility of cloud services but they have profound concerns about the privacy,
More informationInvolve Cloud Video Conferencing Service. VC:me (Video Conferencing: made easy) Service Definition
Involve Cloud Video Conferencing Service VC:me (Video Conferencing: made easy) Service Definition Contents 1. Service Overview... 3 Reservations Service... 4 Endpoint Management... 4 Reporting... 4 Testing...
More informationOpenStack Private Cloud Hosting in an Tier 3 Data Centre. G-Cloud Lot 1 IaaS
OpenStack Private Cloud Hosting in an Tier 3 Data Centre This is service provides a dedicated private cloud environment built on the open source technology, OpenStack. This is service provides a dedicated
More informationdxw s WordPress Platform
dxw s WordPress Platform G-Cloud lot 2 (PaaS) service definition Version 2 4th July 2012 Page 1 of 12 Overview dxw s WordPress Platform is a highly managed Platform as a Service for hosting WordPress websites.
More informationSERVIA CLOUD DATA CENTRE SOLUTIONS. Infrastructure as a Service, Virtual Disaster Recovery, Off-site Backup and Desktop as a Service
SERVIA CLOUD DATA CENTRE SOLUTIONS Infrastructure as a Service, Virtual Disaster Recovery, Off-site Backup and Desktop as a Service PROTECTING YOUR CRITICAL DATA AND APPLICATIONS Data is now at the core
More informationDATA CENTRE SOLUTIONS. Virtual hosting, virtual disaster recovery, SAN replication and offsite backup services
DATA CENTRE SOLUTIONS Virtual hosting, virtual disaster recovery, SAN replication and offsite backup services PROTECTING YOUR CRITICAL DATA AND APPLICATIONS ntrust VIRTUAL HOSTING SERVICES Data is now
More informationG-CLOUD FRAMEWORK SERVICE DEFINITION. Kofax Model Office Bundle Proposal ISSUE 1
G-CLOUD FRAMEWORK SERVICE DEFINITION Kofax Model Office Bundle Proposal ISSUE 1 Sept 2013 Table of Contents 1 SERVICE OVERVIEW & SOLUTION... 2 2 INFORMATION ASSURANCE... 3 3 BACKUP/RESTORE AND DISASTER
More informationSFW CRM for Stakeholders - MS Dynamics CRM
SFW CRM for Stakeholders MS Dynamics CRM Service Definition SFW Reference: Version: 5.0 Date 03/04/14 SFW Limited Southern House Station Approach Woking GU22 7UY www.sfwltd.co.uk Page 1 of 13 1 Service
More informationApplications and Solutions Architecture Cloud Services
Applications and Solutions Architecture Cloud Services G-Cloud IV Service Definition Lot 4 - SCS Contact us: Danielle Pratt Email: G-Cloud@esynergy-solutions.co.uk About is a leading provider of IT Consultancy
More informationLot 1 Service Specification MANAGED SECURITY SERVICES
Lot 1 Service Specification MANAGED SECURITY SERVICES Fujitsu Services Limited, 2013 OVERVIEW OF FUJITSU MANAGED SECURITY SERVICES Fujitsu delivers a comprehensive range of information security services
More informationService Definition Document
Service Definition Document QinetiQ Secure Cloud Protective Monitoring Service (AWARE) QinetiQ Secure Cloud Protective Monitoring Service (DETER) Secure Multi-Tenant Protective Monitoring Service (AWARE)
More informationSaaS Service Level Agreement (SLA)
SaaS Service Level Agreement (SLA) The purpose of this document is to define the Service Level Agreement (SLA) for the maintenance and support of the Hosting Service ( Service ). Service Level Agreements
More informationDatacentre South London Data sheet
Datacentre South London Data sheet Data sheet Datacentre South London Find us With 10 datacentres, over 4,500 racks and a 10Gb resilient core network between our datacentre locations, Pulsant has the infrastructure
More informationSERVICE DEFINITION G-CLOUD 7 CLOUD BACKUP. Classification: Open
SERVICE DEFINITION G-CLOUD 7 CLOUD BACKUP Classification: Open Classification: Open ii MDS Technologies Ltd 2015. Other than for the sole purpose of evaluating this Response, no part of this material may
More informationHow to Set Up Your Virtual Server infrastructure
Connect Internet Solutions Ltd 4th Floor, New Barratt House, 47 North John Street, Liverpool, L2 6SG Tel: 0151 282 4321 Fax: 0151 282 4322 Email: gcloud@connectinternetsolutions.com Web: www.connectinternetsolutions.com
More informationRTS Communications G-Cloud Service Definition Video Conferencing as a Service (VAAS)
RTS Communications G-Cloud Service Definition Video Conferencing as a Service (VAAS) Video Conferencing Endpoint Services September 2013 RTS G-Cloud Service Definition Page 1 CONTENTS 1. Executive Summary
More informationService Description Cloud Storage Openstack Swift
Service Description Cloud Storage Openstack Swift Table of Contents Overview iomart Cloud Storage... 3 iomart Cloud Storage Features... 3 Technical Features... 3 Proxy... 3 Storage Servers... 4 Consistency
More informationWAVEX BACKUP DATA STORAGE ( DSX2 ) Keeping your organisation safe
WAVEX BACKUP DATA STORAGE ( DSX2 ) Keeping your organisation safe 020 7121 9500 tellmemore@wavex.co.uk 66 Prescott Street, London, E1 8HG Excellence is not simply a word within WAVEX it is our definition
More informationSQL Server Database as a Service (DBaaS)
SQL Server Database as a Service (DBaaS) Contents 1 SQL Server Database as a Service...2 2 Service Definition...3 2.1 Customer On-Boarding... 4 2.2 Event & Incident Management... 4 2.3 Request Fulfilment...
More informationInfrastructure Services
Information Security Management System Infrastructure Services Service Definition Version: 1.0 Version date: October 2015 Classification: Public Backup-as-a-Service Systems Monitoring DR-as-a-Service Storage-as-a-Service
More informationOpen Source Sales Force Automation (SFA) in the Cloud SaaS
Open Source Sales Force Automation (SFA) in the Cloud SaaS Service Overview Our open source Sales Force Automation (SFA) in the cloud service allows customers to perform marketing automation through multi
More informationG-Cloud 6 Service Definition DCG Cloud Disaster Recovery Service
G-Cloud 6 Service Definition DCG Cloud Disaster Recovery Service 1 of 19 CONTACT INFORMATION Guy Silver T: 07733 008799 E: guy.silver@dcggroup.com W: www.dcggroup.com Data Continuity Group Limited, Bridge
More informationBACKUP AS A SERVICE - SERVICE DEFINITION
BACKUP AS A SERVICE - SERVICE DEFINITION Provided in response to the Government Procurement Service G- Cloud Services III Procurement Vehicle Invitation to Tender Reference RM1557/iii 2013 Novosco Ltd.
More informationVODAFONE G-CLOUD SMS-SERVICE
VODAFONE G-CLOUD SMS-SERVICE Version Content Owner Date 1.1 Robert Hotchkiss 27 August 2013 Page 1 of 13 TABLE OF CONTENTS 1. The G-Cloud SMS-Service... 3 1.1 Overview of the G-Cloud SMS-Service... 3 1.2
More informationOnsite Support: 24/7/365 onsite team. Security: 24/7/365 onsite manned security and CCTV. Monitoring: 24/7/365 Environmental monitoring and management
Zen DC1 Our Services: Colocation Cloud Solutions Managed Hosting Dedicated Servers Zen DC1 - Key Facts Size: 10,000 sq ft Capacity: 150 rack capacity Ownership: 100% independently owned, operated and managed
More informationApplication Management. Lot 4 - Specialist Cloud Services. Version: 3.0, Issue Date: 05/02/2014. Classification: Open
Application Management Version: 3.0, Issue Date: 05/02/2014 Classification: Open Classification: Open ii MDS Technologies Ltd 2014. Other than for the sole purpose of evaluating this Response, no part
More informationBackup to the Cloud Service Definition
Backup to the Cloud Service Definition Service Overview Working together with its Cloud Services Partner, Skyscape, SynApps Solutions (SynApps) has developed its Backup to the Cloud service to enable organisations
More informationG-CLOUD IIII FRAMEWORK SERVICE DEFINITION: SCHOOLS HOSTED SERVICE FOR SIMS
G-CLOUD IIII FRAMEWORK SERVICE DEFINITION: SCHOOLS HOSTED SERVICE FOR SIMS Capita Division / Supplier: Service Name: Capita Business Services Ltd SIMS OVERVIEW OF THE SERVICE The hosted service for SIMS
More informationSERVICE DEFINITION DOCUMENT MANAGEMENT IN THE CLOUD
Commercial in Confidence 1 G-CLOUD III FRAMEWORK SERVICE DEFINITION DOCUMENT MANAGEMENT IN THE CLOUD Capita Division / Supplier: Capita Business Services Ltd powered by SkyScape Service Name: Document
More informationData Center Checklist
Data Center Checklist The use of colocation and services has continued to increase, rapidly becoming the solution of choice for organizations requiring an efficient, secure, cost-effective way to manage
More informationG-Cloud Service Description. Atos Microsoft Dynamics CRM on Demand
G-Cloud Service Description Atos Microsoft Dynamics CRM on Demand February 2013 Atos, the Atos logo, Atos Consulting, Atos Worldline, Atos Sphere, Atos Cloud, Atos Healthcare (in the UK) and Atos WorldGrid
More informationcustom hosting for how you do business
custom hosting for how you do business 24775 League Island Boulevard Philadelphia PA 19112 gibraltarit.com 866.410.4427 Gibraltar s replicated cloud architecture and PCI/HIPAA compliant data centers provide
More informationNeocol E-Discovery Consulting Services
Neocol E-Discovery Consulting Services Service Definition Neocol Reference: 1.0 Version: 1.0 Date: 1 March 2013 1. Service Definition 1.1. Service Overview The E-Discovery Consulting Services address needs
More informationMarval Software Limited. G Cloud iii Framework Service Definition
1 Marval Software Limited G Cloud iii Framework Service Definition Page 1 of 9 2 Contents An overview of the Marval Service Management (MSM) Software Solution... 3 Information assurance Impact Level (IL)
More informationFirewall Administration and Management
Firewall Administration and Management Preventing unauthorised access and costly breaches G-Cloud 5 Service Definition CONTENTS Overview of Service... 2 Protects Systems and data... 2 Optimise firewall
More informationDatacentre Studley. Dedicated managed environment for mission critical services. Six Degrees Group www.6dg.co.uk
Dedicated managed environment for mission critical services www.6dg.co.uk Our datacentres are the core of our business. At we own and manage 30,000 square feet of highly available, geographically diverse
More informationMANAGED CLOUD INFRASTRUCTURE www.easynet.com. Bronze Disaster Recovery Services
MANAGED CLOUD INFRASTRUCTURE www.easynet.com Bronze Disaster Recovery Services G-Cloud Service Definition September 2013 Company Information Easynet Global Services Limited registered office Chancellor
More informationDatacentre Reading East 2 Data sheet
Datacentre Reading East 2 Data sheet Data sheet Datacentre Reading East 2 Find us With 10 datacentres, over 4,500 racks and a 10Gb resilient core network between our datacentre locations, Pulsant has the
More informationSoftware Development for Cloud Implementations - Service Definition
Software Development for Cloud Implementations - Service Definition 1 Terms of Reference This Service Definition describes the Software Development Services offered as Specialist Cloud Services by Professional
More informationService Definition Nine23 MDM
Service Definition Nine23 MDM G-Cloud iv Contents 1 Service Nine23 Mobile Device Management System.....4 1.1 Overview Nine23 MDM...... 4 1.2 Open Standards. 5 1.3 User requirements.....5 1.3.1 Client Browser....5
More informationData Centers in Hong Kong Powering business success
Data Center Data Centers in Hong Kong Powering business success NTT Com Asia DATA CENTERS IN HONG KONG INDUSTRY-LEADING DATA CENTER SERVICES WITH GLOBAL FOOTPRINTS. NTT Communications offers data center
More informationSoftware as a Service (SaaS) Online HR
Software as a Service (SaaS) Online HR Contents Service Definition... 3 An overview of the G-Cloud Service... 3 Key Service Attributes... 4 Information assurance... 4 Details of the level of backup/restore
More informationIBM Web Server as a Service
IBM Web Server as a Service Service Definition IBM G-Cloud Web Server as a Service 1 1. Summary 1.1 Service Description This offering is provided by IBM Global Business Services and provides a Web Server
More informationCarers Assessment. SaaS Product
Carers Assessment SaaS Product Contact: Mark Sinclair Tel: 01844 203660 Email: mark@quickheart.com 1 P a g e Quickheart s Carer Assessments for Young Carer OR Carer - evaluates the key factors important
More informationCLOUD DESKTOP Service Definition
About Littlefish Established in Nottingham in 2003, Littlefish (UK) Ltd has an innovative, stable and successful history in Managed IT Services and has grown continuously over the last ten years. Through
More informationSecure Remote Access. Lot 4 - Specialist Cloud Services. Version: 2.0, Issue Date: 05/02/2014. Classification: Open
Secure Remote Access Version: 2.0, Issue Date: 05/02/2014 Classification: Open Classification: Open ii MDS Technologies Ltd 2014. Other than for the sole purpose of evaluating this Response, no part of
More informationG-Cloud 6 Service Definition DCG Enterprise Backup Reporting Service
G-Cloud 6 Service Definition DCG Enterprise Backup Reporting Service G-Cloud 6, Service Description, DCG Enterprise Backup Reporting Service Page 1 of 16 CONTACT INFORMATION Guy Silver T: +44(0) 7990 690087
More informationData Centre Basiglio, Milan Flexible, advanced and efficient by design.
Data Centre Basiglio, Milan Flexible, advanced and efficient by design. TelecityGroup Via Francesco Sforza 13 Milano 3 City 20080 Basiglio MI Italy Tel: +39 02 36679500 it.info@telecity.com www.telecitygroup.it
More informationINFRASTRUCTURE AS A SERVICE BUYER S CHECKLIST
INFRASTRUCTURE AS A SERVICE BUYER S CHECKLIST 2 CONTENTS SERVICE LEVELS 3 SERVICE AND SUPPORT 4 CERTIFICATIONS 4 MANAGED HOSTING 7 BILLING 8 SERVICE MANAGEMENT 8 TECHNOLOGY 9 GLOBAL, REGIONAL, LOCAL 10
More informationitg CloudBase is a suite of fully managed Hybrid & Private Cloud Services ready to support your business onwards and upwards into the future.
Web Filtering Email Filtering Mail Archiving Cloud Backup Disaster Recovery Virtual Machines Private Cloud itg CloudBase is a suite of fully managed Hybrid & Private Cloud Services ready to support your
More informationInformation Services hosted services and costs
Information Services hosted services and costs 1. Overview Information Services (I.S.) has provided a popular hosting service for specialized departmental servers for many years. Servers hosted by I.S.
More informationService Management and ICT Monitoring and Reporting Advisory and Implementation Services
Service Management and ICT Monitoring and Reporting Advisory and Implementation Services G-Cloud Service 1 1. An overview of the G-Cloud Service Arcus can assist you with a review and advice on the effectiveness
More informationG-Cloud Service Definition. Canopy Remote Backup for Cloud SaaS
G-Cloud Service Definition Canopy Remote Backup for Cloud SaaS Canopy Remote Backup for Cloud SaaS Canopy, an Atos company provides a highly secure, cloud backup and file management service for Internet-connected
More informationData Centre Colocation Services
Data Centre Colocation Services Contents Overview iomart Data Centre Colocation Services... 3 iomart Data Centre Estate... 3 Uptime Guaranteed... 3 Connectivity... 4 Service Level... 4 Security... 5 Technical
More informationService Definition - HR and Payroll Solutions
Service Definition - HR and Payroll Solutions Central Government RM1557 Date issued: 19/12/11 HR & EMPLOYEE SERVICES CASE MANAGEMENT EDRM & DOCUMENT MANAGEMENT FINANCE & ACCOUNTS PARTNERSHIP THROUGH INSIGHT,
More informationG Cloud Service Description Premier SIP Trunk Software as a Service October 2015
G Cloud Service Description Premier SIP Trunk Software as a Service October 2015 Premier Choice Telecom has been a trusted provider of communications solutions for businesses for over 15 years. Our clients
More informationRTS Communications G-Cloud Service Definition Video Conferencing as a Service (VAAS)
RTS Communications G-Cloud Service Definition Video Conferencing as a Service (VAAS) Video Conferencing Single Screen Service September 2013 RTS G-Cloud Service Definition Page 1 CONTENTS 1. Executive
More informationA next generation Colocation data centre for Birmingham city centre
A next generation Colocation data centre for Birmingham city centre Presenter: Russel Smith The Exponential Growth in Data BIG Data Social Networking Cloud Mul8 Media Device Apps SMART Ci8es High density,
More informationHosted Exchange Service
Hosted Exchange Service Contents Contents... 1 Overview Hosted Exchange... 3 Hosted Exchange Features... 3 Technical Features... 3 Hosted Exchange - MailBox... 4 Hosted Exchange - Key Points... 4 Cloud
More information