Connected Store & Restaurant in a Box

Transcription

1 Solution Brief Connected Store & Restaurant in a Box Enabling Rapid Connectivity for the Leading Retail Point of Sale

2 Introduction Physical retailers, including restaurants, seek to attract, keep, and upsell loyal customers. Mobile devices have changed the way we live and for retailers, they can help the way they sell to customers. A key area where mobile devices can help retailers sell more effectively is with mobile point of sale (POS) systems. A mobile POS system brings all of the data and information a retailer has inventory, customer data, and detailed product information and makes it available to employees on mobile devices like ipads on the sales floor and in the back office. A mobile POS system gives retailers a way to replicate Apple s stellar in-store experience, where every sales person with a mobile device can show off products and make a sale. A mobile POS system is multi-user, integrates with a retailer s e-commerce business, supports a variety of payment options (including gift cards), works for companies with multiple locations, and tracks and manages store inventory. In restaurants, a mobile POS allows waitstaff to take orders from customers at the tables using a mobile device -- saving time and reducing errors. Today, retailers need an easy-to-deploy mobile point of sale solution that can help them engage with and sell to customers. They also require a turnkey router solution that instantly enables Wi-Fi connectivity for employees using the mobile POS system and includes 4G LTE WAN failover capabilities to ensure that they re always able to sell and process credit cards. Combined together, retailers can quickly turn on mobile POS systems in multiple branch offices with little time spent on set-up or configuration. Connected Store in a Box & Connected Restaurant in a Box Solutions The Connected Store in a Box and Connected Restaurant in a Box solutions from Lightspeed and Aerohive enable brick-and-mortar retailers to rapidly deploy mobile POS systems. The Connected Store in a Box solution is comprised of Lightspeed s Retail POS system, Aerohive Network s BR200-LTE-VZ enterprise-class Wi-Fi router, and selected point of sale hardware. Connected Restaurant in a Box solution is comprised of Lightspeed s Restaurant POS system, Aerohive s BR200-LTE-VZ Wi-Fi router, and selected point of sale hardware. Here are some more details on Lightspeed s two enterprise-grade mobile POS solutions. Lightspeed Retail is a complete point of sale system that runs on ipad and in a web browser. With Lightspeed Retail, retailers can manage inventory, engage customers, and sell on any device all from a cloud POS that reflects a retailer s brand. Lightspeed Restaurant is a cloud-based product offering cafes, bars, nightclubs, fine dining and chain restaurants mobile point of sale, business management, and customer analytics technology. Aerohive s BR200-LTE-VZ branch router is an integrated Wi-Fi router, switch, and firewall with embedded LTE to run on the Verizon Network. It provides instant Wi-Fi connectivity for retail employees to access Lightspeed s Retail and Restaurant POS systems. With centralized cloud management and easy deployment, the router is purpose-built to drastically reduce complexity and time-to-operation of mobile POS deployments, and its failover capacities make sure that retailers are always ready to sell 2 Copyright 2015, Aerohive Networks, Inc.

3 Together, the bundles provide many benefits including: Affordable but Enterprise-grade Feature Set: o Lightspeed Retail s inventory management capabilities, which include sizecolor matrices, omnichannel sync across ecommerce and in-store, and integrated supplier catalog ordering, are without rival. o Lightspeed Restaurant s management capabilities include the flexibility to support full-service restaurants, QSR s, cafes, takeout/delivery, and bars/clubs. o These features, as well as integrated CRM and reporting, are available for a subscription cost that is as low $79 for our retail product or $59 for our restaurant product. The subscription fee includes unlimited support via , chat, and phone from Lightspeed. Customizable to You: o Lightspeed Retail s ipad application offers an industry-first method of simple customization that allows you to have a checkout experience that looks like it was custom-designed for you, without spending thousands in custom development. o Lightspeed Restaurant s table design tool allows you to easily manage your specific floor plan, including take-out and bar options. The software also has multi-language support, so each part of your restaurant team can use the language that is most comfortable for them (options include English, Spanish, Chinese, French, Dutch, and others). Mobile First: o Lightspeed Retail offers mobile checkout and product display via our ipad app, allowing your sales associates to spend more time with customers, show product without pulling up a terminal, and have customers pay from the store floor. o Lightspeed Restaurant allows servers to input orders via ipads directly at the table, saving time and eliminating errors. Simplified Wi-Fi & Router Deployment - The Aerohive BR200-LTE-VZ router is very easy to configure, install, and manage just plug the unit in and it will phonehome to find its management server. Once the router is connected, the Lightspeed Retail or Restaurant system will be able to connect to it and enable retail employees and customers to use the POS system. Secure Guest Wi-Fi & Traffic Counting The Aerohive BR200-LTE-VZ enables retailers with mobile POS systems to provide secure guest Wi-Fi to their shoppers and the ability for headquarters to monitor all mobile POS systems in order to measure customer traffic in every store. Failover Capability The Aerohive BR200-LTE-VZ router has an embedded Verizon 4G LTE modem for primary or failover data service. If the router s wired line used for DSL, for example, were to go down, the Verizon LTE service can be used to connect to the Internet or to corporate resources. Copyright 2015, Aerohive Networks, Inc. 3

4 Cloud-based management The Aerohive BR200-LTE-VZ can be managed through the cloud, which allows the headquarters administrator easy access from anywhere to manage, monitor, and maintain remotely connected devices. Retailers that will have the Lightspeed retail in a box solutions deployed at multiple sites will be able to instantly view Wi-Fi and router traffic. Figure 1: Connected Store in a Box Solution Figure 2: Connected Restaurant in a Box Solution 4 Copyright 2015, Aerohive Networks, Inc.

5 Bundle Components & Ordering Information The Aerohive and Lightspeed bundles are available in two options and are comprised of the following components. OR Connected Store in a Box Bundle: o Lightspeed Retail Subscription No contracts and no commitments. Available as monthly subscription and available in Small, Medium, and Large packages at Lightspeed POS. o BR200-LTE-VZ Router Aerohive s secure enterprise Wi-Fi router, switch, and firewall with embedded Verizon LTE to enable connectivity for Lightspeed Retail. o POS hardware, including receipt printer, cash drawer, and barcode scanner Connected Restaurant in a Box Bundle: o Lightspeed Restaurant Subscription No contracts and no commitments. Available as monthly subscription and available in Small, Medium, and Large packages at Lightspeed POS. o BR200-LTE-VZ Router Aerohive s secure enterprise Wi-Fi router, switch, and firewall with embedded Verizon LTE to enable connectivity for Lightspeed Restaurant. o POS hardware, including receipt printer and cash drawer The Connected Store in a Box and Connected Restaurant in a Box bundles are orderable through Lightspeed. Please visit for more details. For any questions on the bundles, please contact Aerohive at [email protected] or Lightspeed at [email protected]. Summary With the rise of e-commerce and greater competition, brick-and-mortar retailers need alternative ways to quickly drive their brand, build customer relationships, and ultimately, increase sales. Having the ability to instantly turn on a POS system running on mobile devices will help retail employees engage customers anywhere in the store, manage inventory in real-time, and ultimately sell more. By combining Aerohive s turnkey BR200- LTE-VZ Wi-Fi router with embedded Verizon LTE service and Lightspeed s Retail or Restaurant offering, brick-and-mortar retail stores and restaurants will be ready to deliver an exceptional personal experience to each customer. Copyright 2015, Aerohive Networks, Inc. 5

6 About Aerohive Aerohive (NYSE: HIVE) unleashes the power of enterprise mobility. Aerohive s technology enables organizations of all sizes to use mobility to increase productivity, engage customers and grow their business. Deployed in over 16,000 customers worldwide, Aerohive's proprietary mobility platform takes advantage of the cloud and a distributed architecture to deliver scalable, simplified, secure and costeffective networks. Aerohive was founded in 2006 and is headquartered in Sunnyvale, Calif. For more information, please visit call us at , follow us on subscribe to our blog, join our community or become a fan on our Facebook page. About Lightspeed POS Lightspeed provides retailers and restaurateurs the simplest way to build, manage, and grow their business and create a better customer experience. More than 21,000 businesses processing over $8.2 billion in transactions annually use Lightspeed s mobile POS and commerce platform to manage inventory, customer preferences, sales, and analytics to get a complete view of their entire business in one place. Founded in 2005 with offices in Canada, USA, and Europe, Lightspeed is backed by Accel Partners and inovia Capital. Visit us at Corporate Headquarters EMEA Headquarters Aerohive Networks, Inc. Aerohive Networks Europe LTD 330 Gibraltar Drive The Courtyard Sunnyvale, California USA West Street Phone: Surrey, UK GU9 7DR Toll Free: (0) Fax: Fax: +44 (0) [email protected]