ISD Software Release Notes

Transcription

1 ISD Software Release tes BUYPASS Ruby/Sapphire/Topaz Suite Version BUYPAK Release Level Production HPV-20 (V950) Version SMS Version iorder Kiosk Version GSD Version 2.1 Loyalty Version 5.0 Base Change Version GemPro CPU Configuration Shift Configuration CPU-6 3-Shift/12-shift Previous Production Version Reference Set BUYPASS Reference Set: Version 6.02 Release Date September 17, 2015 Publication Date September 17, 2015

2 Contents Attention New In This Release: Resolution New In Previous Release: New In Previous Release: New In Previous Release: New In Previous Release: New In Previous Release: New In Previous Release: Installation Options Upgrade Summary Minimum Requirements Fuel Hardware Peripherals Supported Ruby/Sapphire/Topaz Options Supported Network Devices Supported Important Information

3 Attention New BUYPASS Product Codes Version and higher uses NACS product codes for fuel causing a change in product codes from previous versions. The correct entry of BUYPASS product codes in ALL versions of BUYPAK software is required for the site to be properly paid for the transaction. WARNING:t entering the correct BUYPASS product codes, will cause the POS to report incorrect product codes to the network and the site will NOT be paid for those transactions. IMPORTANT:Gemcom, Sapphire Management Suite, and other back office software will import INVALID product codes to the POS system. The product codes must be correct before sending to the POS system. The BUYPASS product codes must be changed in the PLU File, Department File, Combo File, and (Fuel) Product Code Setup with the tables below. If using Sapphire Management Suite, the following files are affected: PLUs.xml PLUs poscfg.xml Product Codes/Departments fuelsite.xml Fuel Configuration After all the product codes have been verified, the site must check the network reports daily to make sure they are not out-of-balance. Do NOT use the following product codes and product code 0. BUYPASS Product Codes Do NOT use these Product Codes Old Product Code New Product Code New Product Description Product Code Type 62 NOT USED Do t Use 63 NOT USED Do t Use 64 NOT USED Do t Use 65 NOT USED Do t Use 66 NOT USED Do t Use 67 NOT USED Do t Use 68 NOT USED Do t Use 69 NOT USED Do t Use 70 NOT USED Do t Use 3

4 BUYPASS Product Codes (Continued) Do NOT use these Product Codes Old Product Code New Product Code New Product Description Product Code Type 96 NOT USED Do t Use 97 NOT USED Do t Use 98 NOT USED Do t Use TAX Do t Use FUEL ADJ POS Do t Use FUEL ADJ NEG Do t Use 103 LOYALTY DISCOUNT Do t Use 104 CREDIT/REWARDS DISC Do t Use 105 CARWASH DISC Do t Use 106 OTHER DISOUNT Do t Use COUPON Do t Use 108 COUPON ITEM Do t Use 109 LOTTERY PAYOUT Do t Use The following table lists the new product codes and descriptions that will be used with versions and higher. New BUYPASS Product Codes Old Product Code New Product Code New Product Description Product Code Type 2 1 UNLEAD REGULAR Fuel 16 2 UNLEAD PLUS Fuel 33 3 UNLEAD SUPER Fuel 25 4 UNLEAD 4 Fuel 27 5 UNLEAD 5 Fuel 6 UNEADL METH 5.7 Fuel 7 UNL PLUS METH 5.7 Fuel 8 SUPER UNL METH 5.7 Fuel 9 UNL METH 7.7 Fuel 10 UNL PLUS METH 7.7 Fuel 4

5 New BUYPASS Product Codes (Continued) Old Product Code New Product Code New Product Description Product Code Type 11 UNL ETH 5.7 BLD Fuel 12 UNL PLUS ETH 5.7 Fuel 13 SUPER UNL ETH 5.7 Fuel 14 UNL ETH 7.7 Fuel 15 UNL PLUS ETH 7.7 Fuel 16 METH / LEADED Fuel 17 ETHANOL / LEADED Fuel 1 18 LEADED Fuel 19 REGULAR DSL #2 Fuel 20 PRE DSL #2 Fuel 6 21 DIESEL #1 Fuel 22 CNG Fuel 23 LPG Fuel 24 LNG Fuel 25 M-85 Fuel E-85 Fuel 27 UNL REFORM 1 Fuel 28 UNL REFORM 2 Fuel 29 UNL REFORM 3 Fuel 30 UNL REFORM 4 Fuel 31 UNL REFORM 5 Fuel DSL OFF #1 #2 NT Fuel 33 ULT LS DSL OFF NT Fuel BIOD OFF NT Fuel ULT LS BIOD OFF NT Fuel RACING FUEL Fuel 37 SUPER UNL METH 7.7 Fuel 38 UNL METH 10 Fuel 39 UNL PLUS METH 10 Fuel 40 SUPER UNL METH 10 Fuel SUPER UNL ETH 7.7 Fuel 5

6 New BUYPASS Product Codes (Continued) Old Product Code New Product Code New Product Description Product Code Type 42 UNL ETH 10 Fuel 43 UNL PLUS ETH 10 Fuel 44 SUPER UNL ETH 10 Fuel B2 DSL 2 BIOD Fuel B5 DSL 5 BIOD Fuel B10 DSL 10 BIOD Fuel 48 B1 1 DSL 11 BIOD Fuel 49 B15 DSL 15 BIOD Fuel 50 B20 DSL 20 BIOD Fuel 51 B100 DSL 100 BIOD Fuel ULT LS #1 Fuel ULT LS #2 Fuel ULT LS PRE DSL #2 Fuel ULT LS BIOD 2 Fuel 56 ULT LS BIOD 5 Fuel 57 ULT LS BIOD 10 Fuel 58 ULT LS BIOD 11 Fuel 59 ULT LS BIOD 15 Fuel 60 ULT LS BIOD 20 Fuel 61 ULT LS BIOD 100 Fuel 62 NOT USED Do t Use 63 NOT USED Do t Use 64 NOT USED Do t Use 65 NOT USED Do t Use 66 NOT USED Do t Use 67 NOT USED Do t Use 68 NOT USED Do t Use 69 NOT USED Do t Use 70 NOT USED Do t Use 71 PROPRIETARY 1 Fuel 72 PROPRIETARY 2 Fuel 6

7 New BUYPASS Product Codes (Continued) Old Product Code New Product Code New Product Description Product Code Type 73 PROPRIETARY 3 Fuel 74 PROPRIETARY 4 Fuel 75 PROPRIETARY 5 Fuel 76 PROPRIETARY 6 Fuel 5 77 KEROSENE Fuel 7 78 MISC MDSE n Fuel 8 79 B & A n Fuel 9 80 LABOR n Fuel TIRES n Fuel OIL n Fuel LUBE n Fuel CAR WASH n Fuel TOWING n Fuel REPAIRS n Fuel PARTS n Fuel AUTO MDSE n Fuel TOBACCO n Fuel ALCOHOL BVG n Fuel CASH CARD n Fuel FUEL TX EXEMPT Fuel 93 FUEL ADD/TREAT Fuel 94 ULT LS KERO Fuel 95 ULT LS KERO NT Fuel 96 NOT USED Do t Use 97 NOT USED Do t Use 98 NOT USED Do t Use 4 99 MISC FUEL Fuel TAX Do t Use FUEL ADJ POS Do t Use FUEL ADJ NEG Do t Use 103 LOYALTY DISCOUNT Do t Use 7

8 New BUYPASS Product Codes (Continued) Old Product Code New Product Code New Product Description Product Code Type 104 CREDIT/REWARDS DISC Do t Use 105 CARWASH DISC Do t Use 106 OTHER DISOUNT Do t Use COUPON Do t Use 108 COUPON ITEM Do t Use 109 LOTTERY PAYOUT Do t Use GSD Introduction GSD is an acronym for the Gemstone Software Distribution. This process defines specific application-independent upgrades to the Sapphire and Topaz XL and is part of the application software. There is no separate download. The first version of GSD is 2.0 and applies to the first applications that support Topaz XL. However, there are changes to Sapphire and Topaz that occur at the same time and are interdependent. This means that GSD software is available for sites that are Ruby/Sapphire only and do not support Topaz (in any form). The following occurs at installation or upgrade: The upgrade or installation process changes for Sapphire and Topaz. If a site installs application software that includes GSD v2.0 and, for some reason, finds it necessary to downgrade, there are specific steps that must be followed to downgrade the firmware, diagnostic kernel, and the OS on the Sapphire and Topaz. Any VASC needing to downgrade from GSD to a version that does not include GSD must call the Verifone Technical Support Center to be guided through the process. The following determines if the application has GSD software: Beginning July 1, 2008, a column will be added to the Lab delivery Schedule. Release tes will begin to include the GSD version on the front page in the versions section. As new GSD versions become available, additional information will be provided to the Verifone Technical Support Center regarding any new issues with installation and/or revert processes. 8

9 GSD 2.1 Option Codes This application has GSD 2.1 and it requires an option code for money order devices to be entered at installation time. The money order devices and option codes are listed below. Option Codes wuice wut7e mgdelta Description of this option Western Union ICE6000 Terminal Western Union T7e Terminal MoneyGram/TravelersExpress Delta Network Terminal See the Sapphire Money Order section of the Enhancements for more information. 9

10 New In This Release: RESOLUTION Dispenser Card Readers Ruby/Sapphire/Topaz Previously, the Cash Acceptor prompt was displayed overtop of the Gilbarco 700 S graphic idle prompt. This was corrected. New In Previous Release: CHANGES Network Topaz Prepay Auto Completion Delay The Prepay Auto Completion Delay parameter is set at value 1 by default in the Network Applet. RESOLUTIONS Sapphire Sapphire Management Suite (SMS) 1. Previously, when clicking on Help for the Network Configuration in SMS, Object not found! error displayed. 2. Previously, the error message was not working when an attempt to save the configuration with Fast Credit Auto Cashout checked and the delay field was blank. This was corrected. 10

11 Reports Topaz Previously, when there were multiple registers and one is processing a transaction and one of the other register is performing an Daily Close, the report is performed and completed without any warning or error. This was corrected and now the Daily Close will only proceed if all the registers are in READY state. System Previously, there were spaces between the letters of "REFUND" string that was sent to the DVR. This was was corrected and the spaces were removed. New In Previous Release: RESOLUTIONS Network System Ruby/Sapphire/Topaz 1. Previously, when the Voice Authorization was re-enabled, the POS did not accept the change and the the Voice Authorization was still disabled. This was corrected. 2. Previously, the POS displayed "Voice Auth Disabled. This was changed to Transaction Denied. 3. Previously, encrypted account information displayed in the T-Logs and NewPro. This was corrected and is no longer displayed. Topaz Previously, Topaz REFUND transactions were not added to the DVR Feed when a refund transaction was initiated. This was corrected. 11

12 New In Previous Release: ENHANCEMENT Network Topaz Voice Authorization The Topaz now checks to see if Voice Auth Enabled is enabled before prompting for Voice Authorization. If disabled, the Topaz displays the message Voice Auth Disabled and returns to Sales. RESOLUTIONS Reports Ruby/Sapphire Previously, the Ruby Cashier Tracking totals were incorrect when a Deal was met by using the Quantity key and the PLU included a fee. This was corrected. Network System 1. Previously, the Ruby Mannatec transaction sent to the network did not contain the correct product code, quantity, and amount for the fuel dispensed. This was corrected. 2. Previously, there was an issue with debit causing a 4R encryption error to be returned from the network. This was corrected. Previously, when a PLU was configured with the Parked parameter checked in SMS, it was unchecked after the Auto Upgrade. This was corrected. 12

13 Reports Topaz Previously, the customer count was incorrect in the Summary Report. This was corrected. New In Previous Release: RESOLUTIONS Network Ruby/Sapphire/Topaz Previously, driver license scanning was processing incorrectly on the Ruby and Topaz. This was corrected. Sales Topaz Previously, a cashier had an open drawer on a register with sales transactions. When another cashier came and logged into the same register, the Topaz displayed all the available drawers to the second cashier at the Select Till prompt, including the one which the first cashier with the sales transactions. If the second cashier selected the first cashier s drawer, the Topaz closed the first cashier's open session and created a new open session for the second cashier. This was corrected. 13

14 New In Previous Release: RESOLUTIONS Network Ruby/Sapphire/Topaz MasterCard Fleet Based on the new Buypass Specification, the card table was updated with the following MasterCard Fleet bin ranges: Reports Sapphire Previously, when receiving Fuel Totals from the Sapphire, the error 561 could not compress data message displayed. This was corrected. Network Topaz Previously, fast credit with merchandise auto completion caused fast credit pending transactions to remain on the Topaz. This was corrected. 14

15 New In Previous Release: ENHANCEMENTS Dispenser Card Readers Ruby/Sapphire/Topaz Gilbarco New secure screens are now used for user input screens to support the Gilbarco Encore 700 S dispenser card readers. Loyalty Smart Grade Prompting A new feature, Smart Grade Prompting, has been added to the application. Inside cash prepay transactions involving loyalty are prompted for smart grade select only if all of the following conditions are true: Network VISA Fleet The customer qualifies for a promotion that has an associated max gallon limit. The prepay amount divided by the lowest price of all discounted fuel grades less any discounts is above the applicable maximum gallon limit. Beginning with this version, VISA Fleet is in compliance with prompting and providing enhanced data to the processor using the following supported ranges: VISA FLEET VISA FLEET VISA FLEET VISA FLEET VISA FLEET VISA FLEET VISA FLEET

16 Sales Certified Money Orders As per a U.S. SouthWest Border requirement, the cashier will now self-certify Money Order transactions on POS. For each money order sale request and money order vendor payment, POS will send employee first name and last name to the terminal along with other required parameters. System Cash Drawer The cash drawer will now open on a cashier initiated Close Cashier Report only if it is configured. Currently, the cash drawer does not open at this time. This enhancement will not open the cash drawer on a Close Daily Report or Close Shift Report. It will be configurable in SMS or in System Setup > Sales Configuration on the Ruby. The default will be not to open the drawer. Gemstall Reports 1. Smart Fuel Controllers DCR options for D_SFC_Gilbarco, D_SFC_Secure_Pump_Pay, and D_SFC_Dresser/Wayne have been added to the Gemstall options and will be noted in the installation Printout. 2. Smart Fuel Controllers Fuel Options for SFC-Gilbarco and SFC-Wayne have been added to the Gemstall options and will be noted in the Installation Printout. Sapphire Dispenser Flash Report The Dispenser Flash Report was added to Sapphire to be accessed by the Topaz and SMS. Sapphire Management Suite (SMS) Import/Export The SMS Configuration Manager now supports NAXML Import and Export functionality. Signature Capture A masked account number is now provided for Signature Capture in SMS Transaction Viewer. 16

17 Topaz Car Wash Enabling and Disabling The options of enabling and disabling car wash have been added to the Topaz Fuel Manager menu via the touch screen. Manager PLU Promotions The maximum number of the PLU Promotions is now 999 for Topaz. Reports Automatic End of Day (AEOD) An Automatic End of Day (AEOD) function may now be configured to perform a close daily at a specific time of day whether or not the Topaz terminal is attended by a cashier. One advantage of this feature would be to allow businesses to run a close daily after the store is closed for the day. Options in the AEOD function include: Switching the function on and off Choosing a time of day for the automatic close daily to take place Choosing whether or not the automatic close daily prints out Choosing whether to stop new fueling and wait for active fueling to end before the automatic close daily begins The automatic close daily is turned on and configured in Reports Manager similar to the Ruby terminal. Sales Pay Out Money Order Pay Out by Money Order is now supported on the Topaz. Reports will also be updated to report the Money Order Payouts. System Auto Upgrade Auto Upgrade is now supported with the Topaz

18 RESOLUTIONS Dispenser Card Readers Ruby/Sapphire/Topaz 1. Previously, Tokheim non-debit DCRs were becoming stuck on Please Take Receipt and going offline. This was corrected. 2. Previously, the Wayne ix Keypad was disabled after pressing the fourth softkey (lower left softkey). This was corrected. 3. Previously, when one DCR was offline and an initialization was performed, all the cash acceptors were disabled. This was corrected. 4. Previously, when Prepay was pressed and then STOP on a Gilbarco fueling point, it caused an over 30 second time delay to release the pump if involved with a price change. This was corrected. 5. Previously, a pump REAUTH state caused DCR transactions to turn into a postpay and then a drive-off. This was corrected. 6. Previously, the DCR volume preset overrun transactions were coming due for the incorrect amount. This was corrected. 7. Previously, when [PAY INSIDE] was pressed on the Wayne or Gilbarco DCR, it was not calling inside. This was corrected. Generic Loyalty Network 1. Previously, Generic Loyalty displayed PUMP IS ON even though the loyalty host was not sending any display text. This was corrected. 2. Previously, when using Suspend in certain Generic Loyalty transactions, it caused multiple loyalty discounts. This was corrected. 3. Previously, when the sale as initiated at the DCR, the loyalty points were not removed when paid inside. This was corrected. 1. Previously, InComm time out reversals were not working. This was corrected. 2. Previously, after an Auto Upgrade, the card table did not contain certain credit cards and some were duplicated. This was corrected. 3. Previously, when the Valero credit card was swiped, the L1 decline error occurred at the host. This was corrected. 4. Previously, the sequence numbers for the Authorization and Completion of a fuel prepay gift card transaction did not match. This was corrected. 18

19 5. Previously, the POS was enabling AVS for the VISA Fleet card after downloading the PDL. This was corrected. 6. Previously, the approval number was not printed on credit card receipts. This was corrected. 7. Previously, the gift card balance was always zero on the receipt. This was corrected. 8. Previously, the DCR displayed Enter Data instead of Enter Zip Code. This was corrected. 9. Previously, the InComm RTR transaction terms and conditions were not printed in the receipt. This was corrected. 10. Previously, the UPC was missing from InComm Gift Card receipts. This was corrected. 11. Previously, the card name (PLU description) was not printed in InComm Gift Card Supplementary Receipts. This was corrected. 12. Previously, the proprietary transaction reprint was not printing correctly. This was corrected. 13. Previously, proprietary transactions were completing outside even though it was disabled. This was corrected. 14. Previously, Mannatec transactions were completing inside but not outside. This was corrected. 15. Previously, card totals were displayed incorrectly in the Proprietary Report when using Full Service Attendant. This was corrected. Reports Previously, there were Incorrect sales totals in the Deal Report for a sale with both NAXML Deal Combo and Mix & Match applied. This was corrected. Sales 1. Previously, prepay credit completions came due inside if the cashier attempted to send the fuel completion to the host.this was corrected. 2. Previously, the POS incorrectly handled the Use PLU Price setting in legacy and NAXML Deal promotions. This was corrected. 3. Previously, a Mix & Match deal was not removed when an item was modified. This was corrected. 4. Previously, when a Mix record was deleted, it prevented future legacy deal updates. This was corrected. 5. Previously, when a Combo was voided, it displayed in the reports as a valid discount. This was corrected. 19

20 System Previously, Auto Upgrade was not working for versions through going to 6.02.xx version. This was corrected. Dispenser Card Readers Ruby/Sapphire Previously, the Wayne DCR locked up if a PIN was entered for debit immediately after selecting Yes to the Debit prompt. This was corrected. Loyalty Previously, the Ruby terminal locked up when a loyalty points balance was performed. This was corrected. Network Previously, the Proprietary Network cash/credit level pricing was not available for Ruby or DCR use. This was corrected. Reports Sales 1. Previously on the Ruby, when a Debit purchase failed initially and succeeded on retry, the cash drawer opened. This was corrected. 2. Previously on the Ruby, the PLU Report displayed the Reason Code M if Mix and Match was applied and then removed with Error Correct. This was corrected. 1. Previously, the last two lines of receipt were not printing on Ruby workstation Journal printer when Print Receipt was disabled in Sales Configuration. This was corrected. 2. Previously, NAXML Deal was not working on Ruby. This was corrected. 3. Previously, the Ruby Network Report displayed In Balance for the Shift Report, but Out of Balance for the Daily Report. This was corrected. 4. Previously, the Ruby host totals were unavailable for Daily Close, but were available on Shift Close. This was corrected. 5. Previously on the Ruby, Shift and Daily Close Reports were missing individual sections. This was corrected. 6. Previously, the Ruby did not have an option for Car Wash Expiration Date. This was corrected. 20

21 7. Previously, when entering '0' for Days Car Wash Code Is Valid, the car wash receipts gave an expiration date. This was corrected. 8. Previously, the Ruby did not give POP Ticket level discount for the postpay fuel sale. This was corrected. 9. Previously, NAXML Deal Discounts were not reported in the Ruby Cashier Report under Total Merchandise Sales. This was corrected. 10. Previously, some state issued IDs were processed as expired even though the ID had a valid expiration date. This was corrected. 11. Previously, Mix & Match Deal failed to update on a Ruby when 1000 PLUs were used. This was corrected. 12. Previously, the Ruby Clock In/Out Report contained unnecessary receipt lines. This was corrected. System Previously, the Auto Upgrade completion message was incorrect when multiple Ruby workstations were involved. This was corrected. Dispenser Card Readers Sapphire 1. Previously, VISA Fleet and MasterCard Fleet cards were not allowed to purchase a car wash with discount at the DCR. This is corrected. 2. Previously, Gilbarco DCRs went to an IDLE state if [ENTER] was pressed at the Full Service Preset prompt without entering an amount and then pressed Y/N at a a prompt for receipt or car wash. This was corrected. Sapphire Management Suite (SMS) 1. Previously, when a loyalty transaction was performed at the POS, Transaction Viewer was not displaying the loyalty discount provided in the sale. This was corrected. 2. Previously, there was a RTE error when the PLU Mix Add button was clicked before the tab was pressed. This was corrected. 3. Previously, the SMS Money Order Report displayed incorrect amounts and counts. This was corrected. 4. Previously, SMS would not allow zero entry for Days Car Wash Code Is Valid. This was corrected. 21

22 System Car Wash 1. Previously, the expiration date on SSL Certificate on Sapphire expired. This was corrected. 2. Previously, data in the T-Log became corrupted resulting in reports not being able to be displayed. This was corrected. Topaz Previously, when a prepay was performed on the Topaz and a car wash was eligible for a promotion, a discount was not given when tendered with a credit MOP. This was corrected. Loyalty Network 1. Previously, when a fuel prepay was performed, generic loyalty points were awarded, and then an underrun condition occurred, the Topaz did not send a generic loyalty completion in order to adjust the points total. This was corrected. 2. Previously, the Topaz was not giving a POP ticket level discount for a postpay fuel sale when there was a generic loyalty ticket level discount. This was corrected. 3. Previously, when the PLU NOT FOUND Loyalty Card? prompt was enabled in Sales Configuration, this prompt caused the Topaz to lockup. This was corrected. 1. Previously, prepaid PLU sales were are not processed as prepaid item sales on the Topaz. This was corrected. 2. Previously, when cancel was pressed on the Topaz during a refund of an InComm sale, the account number overlay remained and the cashier was unable to exit the Refund function. This was corrected. 3. Previously, suspending an InComm transaction on the Topaz displayed OPER. NOT ALLOWED error, but then proceeded to suspend the transaction. This was corrected. 4. Previously, there were issues with the Topaz overlay during InComm prepaid card activations, deactivations, and recharges. This was corrected. 5. Previously, the Topaz locked up when there were more than one prepaid items in the sale and Cancel/ EXIT was pressed on the swipe overlay. This was corrected. 22

23 Reports Sales System 1. Previously, there were incorrect values and amounts on the DCR Statistic Report on the Topaz Daily Report. This was corrected. 2. Previously, the Deal Report was incorrectly formatted in the SMS Report Navigator and Topaz Flash Reports. This was corrected. 3. Previously, the subtotals and totals for mix & match and combos were not matching in the Topaz Deal Reports. This was corrected. 4. Previously, the Topaz and SMS Deal Report count values for #Combos and #Matches were actually number of PLUs in deal.this was corrected. 1. Previously, a second Topaz was unable to recall a suspended transaction from the original register, if the suspended transaction count was 1. This was corrected. 2. Previously, when the suspend key was pressed on the Topaz and there were no pending transactions, the prepay auto completion function stopped working. This was corrected. 3. Previously, Valero legacy promotions were not recognized by the Topaz. This was corrected. 4. Previously, the Topaz failed to correctly reverse the promotion item when the Modify key and/or Error Correct key were used. This was corrected. 5. Previously, on Topaz. refunds were not allowed for a PLU with a Promotion. This was corrected. 1. Previously, the Topaz locked up if a Safe Drop reprint was performed. This was corrected. 2. Previously, the Topaz receipt printer locked up when the paper ran out. This was corrected. 3. Previously, in a multiple Topaz site configuration and the Sapphire was offline for a period of time and then came back online, not all the transactions were sent to the Sapphire and they were logged with the error message Error committing transaction to server: com.verifone.isd.vsms2.sales.pres.rmi.invalidresource. This was corrected. 4. Previously, in some instances, the printer failed to print until the Topaz was rebooted. This was corrected. 23

24 Installation Options Sapphire Installation Options Option Code logserver wuice wut7e mgdelta Description This option code is used to assign the IP address of a customer provided server that will receive system log messages from the Sapphire and Topaz. This option code is used when the Western Union ICE6000 Terminal is connected via IP. This option code is used when the Western Union T7e Terminal is connected via serial port. This option code is used when the MoneyGram/ TravelersExpress Delta Network Terminal is connected via IP. Supported POS Terminals Ruby SuperSystem, Sapphire, Topaz 110, and Topaz XL (310/410) NOTE: This software no longer supports the ability to use a Ruby and Topaz on the same Sapphire. 24

25 Upgrade Summary Onsite Upgrades Overview All sites must use a full install. NOTE: All upgrades must be completed in sequential order. For example: GemPro, NewPro, Ruby GemPro, NewPro, Topaz Sapphire/Ruby/Topaz Site Installation Overview Sapphire installation uses files from BUYPAK_V6_02_09_Suite_Production_CD.exe, which, when extracted, contains GemPro for Gemstalling, folders for installing NewPro from a CD, and a folder containing the files to install Sapphire Management Suite. See Suite Installation CD Preparation. GemPro After extracting the files, use the GemPro Installation for Sapphire Sites procedure to install Sapphire GemPro. NewPro After preparing the CD, use the NewPro Installation for Sapphire Sites procedure, which uses a CD-ROM and HPV-20, to install NewPro. Topaz Workstation Installation Topaz workstations are upgraded from the same CD containing the NewPro installation: BUYPAK_V6_02_09_Suite_Production_CD.exe. Topaz installation follows Sapphire installation. See Topaz Workstation Installation. Sapphire GemPro Board Upgrade to CPU-6 The Sapphire Site Controller GemPro board software is to be upgraded from CPU-5 to CPU-6 if it has not already been upgraded. This software upgrade enhancing the operating system is accomplished at Gemstall time, and the process also converts the CPU-5 Ruby Card to a CPU-6 Ruby Card. Only the software is upgraded. The hardware remains the same. 25

26 NOTE: The CPU-6 upgrade is not needed if the OS version is or higher. The OS version is found on the Sapphire display. If the upgrade has been performed and then upgraded again, the program exits. NOTE: Failing to perform this procedure correctly could damage your system. This software upgrade is for Sapphire/Ruby or Sapphire/Topaz sites only. Documentation on the CPU-6 upgrade may be found on the Verifone Premier Web Connection at Petro Downloads > Sapphire > Sapphire and SMS: Other Documentation > Installation Guide in the PDF file CPU-6 Installation for Sapphire Base 160. WARNING:You must use Relsapp.vfg both to Gemstall the application on the Sapphire Site Controller GemPro board and to Gemstall the application on all Ruby terminals. Questions? If you have any questions while upgrading, the Verifone Customer Support Center is available for assistance 24 hours a day, 7 days a week at Saving Sales Data and Settings Saving Data Use these steps to begin any onsite upgrade: 1. Close the current report periods. a. Run Close Cashier Totals and Print Cashier Report at the Ruby terminal. In a multi-terminal system, run Close Cashier Totals and Print Cashier Report at each workstation also. b. Run Close Shift (Close Period 1), Close Daily (Close Period 2), Close Monthly (Close Period 3) and Close Yearly (Close Period 4). Print these reports. c. Run the Payroll Report using the Close option. 2. Make sure that the last batch was reconciled. To do this: a. In Network Manager > Print Batch Report, select the appropriate batch. b. Look at the Network Report (part of the Close Daily report printed above) for the last balanced batch. c. Verify that the last balanced batch on the In Balance totals agrees with the last batch on the Network Report. Saving Settings List out all of the site s configuration parameters and data. To print out your settings, access each of the following functions and [List] their contents. Keep the printouts for use at the end of the upgrade. Manager mode: All functions 26

27 Fuel Manager mode: All functions Reports mode: Configuration Maintenance mode: All functions Network Mgr mode: All functions Car Wash Mgr mode (if applicable): All functions Backup of Data and Settings Perform a complete system backup. Onsite Upgrade Procedure For Ruby-Only to Ruby/Sapphire NOTE: This version does NOT support Ruby-Only sites. After completing the steps of Saving Sales Data and Settings to back up all sales data and configuration settings, continue here to upgrade the Ruby terminal. This procedure uses files extracted to C:\GEMSTALL\BUYPAK\V6_02_09\Gempro, which are then Gemstalled using Relsapp.vfg. 1. Connect the PC COM port through a null modem adapter and an RS-232 cable to the Ruby terminal s COM 1 port. 2. Place the Ruby terminal into SYSMGR mode by pressing and holding (with a ballpoint pen point or paperclip) the forwardmost button on the card holder on the right side of the terminal. 3. Once the terminal is in SYSMGR mode, run Gemstall. a. Open the Relsapp.vfg file for the version being installed. b. Run the Edit function to set the terminal specific requirements such as the correct printer, keyboard, and terminal type for the terminal you are upgrading. c. Run the Install function. NOTE: Gemstall version 2.52 or higher, compatible with USB ports and all Windows versions through Windows XP, should be used at a Baud rate of if the laptop supports it. The latest Gemstall version is available on the Verifone Premier Web Portal at Petro Downloads > PC Based Applications > Gemstall. 4. Reboot the Ruby terminal. NOTE: If an update of your operating system is required, the Ruby terminal prompts for confirmation and automatically updates the system. The system then reboots the Ruby terminal as necessary. When the update has been completed successfully, the system reboots, and the updated version displays. NOTE: If an update of your operating system is required, the Ruby terminal prompts for confirmation and automatically updates the system. The system then reboots the Ruby terminal as necessary. 27

28 When the update has been completed successfully, the system reboots, and the updated version displays. 5. If there are other workstation Ruby terminals on the site, repeat steps 1 through 4 for every other workstation. Suite Installation CD Preparation Overview Sapphire GemPro, NewPro, and SMS for this release are all contained in the selfextracting zip file BUYPAK_V6_02_09_Suite_Production_CD.exe. This file may be downloaded or distributed on a PC. In either case, double-click on this file and choose Unzip. The files will be placed in C:\BUYPAK V Suite Production CD. GemPro The GemPro component is BUYPAK_V6_02_09_GemPro_Production_Software.exe. Double-click on it and it will extract to C:\GEMSTALL\BUYPAK\V6_02_09\GemPro where it is Gemstalled using Relsapp.vfg. See GemPro Installation for Sapphire Sites. NewPro The NewPro folders and files must be burned to the root of a CD-ROM disk for installation. NOTE: See VASC Bulletin 1210_002 for CD file structure changes. NOTE: It may be convenient to place the SMS folder on this CD. The GemPro file does not need to be placed on the CD, although it may be. Whether or not it is placed on the CD, remember to Gemstall from files on your PC s hard drive and not from the CD. See NewPro Installation for Sapphire Sites. Topaz Topaz software is included with the NewPro software and is installed after Sapphire NewPro. See Topaz Installation for Sapphire/Topaz Sites. SMS Sapphire Management Suite files must also be burned to a CD for installation. They may be placed on the CD used to install NewPro or on a CD of their own. See SMS Installation for Sapphire Sites. GemPro Installation for Sapphire Sites After completing the steps of Saving Sales Data and Settings to back up all sales data and configuration settings, continue here to upgrade Sapphire GemPro 28

29 software for Sapphire sites. te that this procedure uses files extracted into C:\GEMSTALL\BUYPAK\V6_02_09\GemPro which are then Gemstalled using Relsapp.vfg. NOTE: These are abbreviated instructions. For full details, see The Sapphire Installation Guide available for download from the new Verifone Premier Web Connection at Petro Downloads > Sapphire > Sapphire and SMS: Other Documentation > Installation Guide. 1. Remove the Ruby Card from the Sapphire Site Controller. 2. Connect the RS-232 cable from your PC to COM 2 of the COM Port Bank 3. Place the GemPro side of the Sapphire Site Controller in SysMgr mode by pressing [+] and [S] on the front panel keypad at the same time for 2 seconds. Release the keys when you hear a short beep. 4. Using the keypad on the front panel of the Sapphire Site Controller, press [1] twice to establish the [Yes] key and [2] twice to establish the [] key. 5. Use the [2] key to answer until the Select SYSMGR Port option appears. 6. Press 1 for [Yes] for Select SYSMGR Port SYSMGR on COM PORT 2 To select the Baud rate of for Gemstall NOTE: If your PC will not support the high Baud rate, choose Other questions should be answered with 2 for []. 7. On your PC, start Gemstall. Move to the C:\GEMSTALL directory and then continue to the sub directories for the application, version, and GemPro. Select Relsapp.vfg. NOTE: Gemstall version 2.52 or higher, compatible with USB ports and all Windows versions through Windows XP, should be used at a Baud rate of The latest Gemstall version is available on the Verifone Premier Web Portal at Petro Downloads > PC Based Applications > Gemstall. 8. Open the Relsapp.vfg file for the version being installed. a. Run the Edit function. b. At the Sapphire or Ruby prompt, choose Sapphire (controller). c. Continue with the Edit function to set the terminal specific requirements such as the correct printer, keyboard, and terminal type for the terminal you are upgrading. d. Run the Install function. NOTE: Be sure to select the Relsapp.vfg option and Gemstall the Sapphire as a controller of a multi-terminal configuration. 29

30 9. The Sapphire begins a reboot. To speed up the process, press the [Pause] key on your PC to pause the program before the Sapphire beeps to show the reboot is complete. 10. Once again, repeat the selection of [1] twice to establish the [Yes] key and [2] twice to establish the [] key. 11. Use the [2] key to answer until the Select SYSMGR Port option appears. 12. Press 1 for [Yes] for Select SYSMGR Port SYSMGR on COM PORT 2 To select the Baud rate of for Gemstall NOTE: If your PC will not support the high Baud rate, choose Other questions should be answered with 2 for []. 13. Gemstall installs the GemPro software. 14. From the up to four Ruby workstations that can work with the Sapphire Site Controller, choose the Ruby terminal that will have the [SYSTEM SETUP] mode that may be used to configure the system. Remove the Ruby card from this workstation. 15. Connect the PC COM port through a null modem adapter and an RS-232 cable to this Ruby workstation s COM 1 port. 16. Place this first Ruby workstation into SYSMGR mode by pressing and holding (with a ballpoint pen point or paperclip) the forwardmost button on the card holder on the right side of the terminal. 17. Once the Ruby is in SYSMGR mode, run Gemstall. a. Open the Relsapp.vfg file for the version being installed. b. Run the Edit function and select Ruby (workstation) at the Sapphire or Ruby prompt. c. Designate the first Ruby as Terminal. 1. The Sapphire uses the [SYSTEM SETUP] mode on the. 1 workstation terminal to provide manager-level configuration of the Ruby system to site requirements. d. Continue the Edit function to set the terminal specific requirements such as the correct printer, keyboard, and terminal type for the terminal you are upgrading. e. Run the Install function. 18. In turn, Gemstall any other Ruby workstations with Relsapp.vfg, designating them as Terminal. 2, Terminal. 3, and Terminal. 4 as needed. 19. When Gemstall is complete, replace the Ruby Card in the Sapphire Site Controller and reboot by pressing + and R at the same time. 30

31 20. Allow the Sapphire to boot up, then replace the Ruby cards in the workstations and power up the workstations. NewPro Installation for Sapphire Sites After completing the steps of Saving Sales Data and Settings to back up all sales data and configuration settings, continue here to install Sapphire NewPro software for Sapphire sites. The Sapphire NewPro version to use is The installation CD is made from folders and files extracted from BUYPAK_V6_02_09_Suite_Production_CD.exe as previously described. 1. Place the installation CD in the HPV-20/V950 PC drive. 2. Power-cycle the HPV-20/V950 PC to transfer the NewPro and Topaz files. 3. Connect your laptop/pc to the SERVICE CONSOLE of the Sapphire Site Controller with an RS-232 cable. 4. Run HyperTerminal to install the NewPro files. NOTE: If a firmware caution message appears, see the Upgrading Sapphire Firmware section below. NOTE: For full details, see The Sapphire Installation Guide available for download from the new Verifone Premier Web Connection at Petro Downloads > Sapphire > Sapphire and SMS: Other Documentation > Installation Guide. Upgrading Sapphire Firmware If your application requires you to upgrade the Sapphire Firmware from DK to DK 1.4.0, you will see the following caution soon after starting Sapphire software installation: CAUTION: This process replaces the firmware in the Sapphire NewPro. This will erase all customer data. Answer no to cancel this process. Follow the prompts to complete the firmware upgrade. CAUTION: This process replaces the firmware in the Sapphire NewPro. This will erase all customer data. Answer no to cancel this process. Proceed with firmware change? <yes or no> y Reprogramming BIOS and Diagnostic Kernel DO NOT INTERRUPT THE PROCESS, OR THE SAPPHIRE MAY BECOME UNUSABLE. ÉÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ 31

32 >> º Autoflash Program, Version 1.3 º º Copyright by Verifone INC. All rights reserved.º ÈÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ Preparing to write: System BIOS Version WARNING -- PRESSING RESET OR TURNING OFF THE POWER DURING THE UPDATE PROCESS WILL RESULT IN INVALID FLASH CONTENTS Flash Memory Map FILE NAME SIZE FLASHED TO bios 0x40000 BIOS device Processing file : bios Flash Programming Succeeded! ÉÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ >> º Autoflash Program, Version 1.3 º º Copyright by Verifone INC. All rights reserved.º ÈÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ ** Diagnostic Kernel will be flashed with file dk ** File dk is larger than the DK flashpart! ** Remaining 0x6C000 bytes of file dk will be flashed to the beginning of the BIOS flash part. WARNING -- PRESSING RESET OR TURNING OFF THE POWER DURING THE UPDATE PROCESS WILL RESULT IN INVALID FLASH CONTENTS Flash Memory Map FILE NAME SIZE FLASHED TO dk 0xFC0000 DK device dk 0x6c0000 BIOS device Processing file : dk Processing file : dk (BIOS device) Flash Programming Succeeded! 32

33 BIOS and Diagnostic Kernel versions were successfully updated. Please return the DIAG switch to the down position to restart in the new Diagnostic Kernel and start the application installation process. Please note that you will need to run loadinstallkdi again from the new Diagnostic Kernel. NOTE: These statements repeat until you put the Diag switch down, after which the system reboots automatically. Please return the DIAG switch to the down position to restart in the new Diagnostic Kernel and start the application installation process. Please note that you will need to run loadinstallkdi again from the new Diagnostic Kernel.Rebooting to Linux Installer **** LynxOS is down **** The DK and operating system have been upgraded. Log in again as user install and follow the prompts. Topaz Installation for Sapphire/Topaz Sites After installing Sapphire NewPro software, you will be prompted Do you have a Topaz? Key y, and you will be told to switch the RS-232 cable connected to the installer s laptop to the CONSOLE port on the right side of the first of any Topaz workstations to be loaded. NOTE: During Topaz installation, when the choice of 1. Complete Installation and 2. Custom Installation appears, you must choose 1. Complete Installation. Do NOT choose option 2 unless instructed to do so by the Verifone Help Desk. A Custom Installation may not complete properly. NOTE: The first workstation loaded must be given the number of Topaz terminals on site. Thus if there are four Topaz workstations to be loaded with the upgraded software, the first to be upgraded would be given the designation of Terminal 4. The second upgraded would be given the designation of Terminal 3. The third, Terminal 2. And finally the fourth, Terminal 1. This is to insure that the terminals receive correct IP addresses. Proceed with the Topaz installation using HyperTerminal. NOTE: Topaz hardware and software installation instructions may be found on the Verifone Premier Web Connection at Petro Downloads > Topaz > Topaz: Other Documentation. 33

34 SMS Installation for Sapphire Sites NOTE: If the previous version is not needed, remove the older version of SMS before installing the current version. 1. Insert a CD containing the folder SMS v for BUYPAK in the CD drive of the PC that is going to run SMS. 2. Open the SMS folder and double-click on setup.exe. 34

35 Minimum Requirements Displays 4x40 Display v3.03 Customer Display v2.01 LED Display v1.00 Gembus Modem Ruby 24MHz v1.08 Gemix Operating System Ruby 24MHz v2.2.5 Gemstall Gemstall v2.52 Gemstone Ruby II Workstation 24MHz Controller 24MHz Gemstone Ruby II Memory Workstation 8MB Controller 8MB Keyboards MSR/13x5 v2.02 MSR/15x8 v3.01 Network Network Version BUYPASS Configuration Version N/A Other RS-232 to RS-422 Converter DCR controller 35

36 Sapphire-01 and Sapphire-02 Compact Flash (Base 174 and lower) Support for 1-4 Topaz Terminals Support for 5-6 Topaz Terminals 128 MB Compact Flash 512 MB Compact Flash (Minimum) Sapphire-02 Compact Flash (Base 175 and higher) Support for 1-6 Topaz Terminals 512 MB Compact Flash (Minimum) Sapphire-03 Compact Flash Support for 1-6 Topaz Terminals 512 MB Compact Flash (Minimum) NOTE: Topaz 110 and Sapphire-01 are not supported for bases 175 and higher. 36

37 Fuel Hardware Peripherals Supported Dispensers Supported Verifone advises using the Recommended Version shown here. Unlisted versions may not work reliably with the Ruby SuperSystem, Sapphire, or Topaz. Dispenser/ Interface Supported: Yes/ Recommended Version tation Verifone SFC Application Yes v SFS (Suite) Yes v Bennett DOSPIB 515 Yes v6.20 Horizon 1 Yes v6.27 Supports PPU Discounting with Bennett 515 interface box, firmware v.507 Horizon 2 Yes v2.15 Supports PPU Discounting with Bennett 515 interface box, firmware v.507 Pacific Yes v2.11 Supports Bennett SPM and Verifone SPP with Bennett 515 interface box with version v.6.20 Supports PPU Discounting Dresser/Wayne CPU Yes v49.37 v49.32 and v49.34 are not supported. PIB Yes v39000 PPU Discounting not supported Fusion Yes v PPU Discounting Supported HyperPIB Yes v54000 PPU Discounting Supported 37

38 Arbitration Board Yes Gilbarco Legacy PAM 1000 Yes v31.1 PPU Discounting not supported PAM 1000 Yes v Supports PPU Discounting PAM 5000 Yes Supports PPU Discounting SMART Connect Schlumberger SAM Yes vc Supports Alternate POP on Dual-PPU CardScan 4000s Tokheim DHC Yes v6.17 Supports PPU Discounting VXDHC Yes v Supports PPU Discounting 38

39 Dispenser Card Readers Supported Options Verifone advises using the Recommended Version shown here. Unlisted versions may not work reliably with the Ruby SuperSystem, Sapphire, or Topaz. Dispenser Card Reader Control/ Interface Supported: Yes/ Recommended Version tation Verifone SFC Application Yes v Gilbarco PAM 5000 Yes N/A Model: DSB492 Firmware Revision: Make sure there is an X marked in the box labeled D next to the word DECS. 39

40 Bennett Bennett: DCA Option Supported: Yes/ Recommended Version Part Description/ tation n-debit Yes N/A Cash Acceptors Debit Graphics Debit n-debit Yes N/A SDES (DUKPT) TDES M/S Bennett: DCT (Verifone Everest Card Reader) Option Supported: Yes/ Recommended Version Part Description/ tation Cash Acceptors Graphics Debit n-debit Yes SDES (DUKPT) Yes TDES M/S 40

41 Dresser/Wayne Legacy CAT Option Supported: Yes/ Recommended Version Part Description/ tation Cash Acceptors Yes DSM Yes v1.19 Graphics Yes Scanner Yes Secure CAT Debit n-debit (not enhanced) Yes SDES (DUKPT) Yes TDES M/S Dual CAT Option Supported: Yes/ Recommended Version Part Description/ tation Cash Acceptors Yes DSM Yes v1.19 Graphics Yes Scanner Yes Secure CAT BCB Yes 5.1 Debit n-debit Yes SDES (DUKPT) Yes TDES M/S 41

42 Dresser/Wayne (continued) Vista3V Option Supported: Yes/ Recommended Minimum Version Part Description/ tation Cash Acceptors Yes DSM Yes v1.19 Graphics Yes Scanner Yes Secure CAT BCB Yes 5.1 igem Yes Debit n-debit Yes SDES (DUKPT) Yes TDES M/S 42

43 Dresser/Wayne (continued) Ovation and Ovation 2 Option Supported: Yes/ Recommended Minimum Version Part Description/ tation Cash Acceptors DSM Yes v1.19 Graphics Yes qcat Scanner Yes qcat Secure CAT igem Yes Debit n-debit Yes qcat SDES (DUKPT) Yes qcat TDES M/S ix Option Supported: Yes/ Recommended Minimum Version Part Description/ tation Cash Acceptors Yes Red Board DSM Graphics Yes Red Board Scanner Yes Red Board Secure CAT igem Yes Debit n-debit Yes Red Board SDES (DUKPT) TDES Yes Red Board M/S 43

44 Gilbarco Encore 700 S with FlexPay II Option Supported: Yes/ Recommended Version Part Description/ tation Graphics Yes Cash Acceptors Yes GSM Scanner Contactless (RFID) Debit n-debit Yes SDES (DUKPT) TDES Yes M/S Z80 Logic Board Option Supported: Yes/ Recommended Version Part Description/ tation Cash Acceptors GSM Graphics Scanner Contactless (RFID) Debit n-debit Yes SDES (DUKPT) TDES M/S 44

45 Gilbarco (continued) Encrypting PIN Pad (EPP) with Advanced GSM Option Supported: Yes/ Recommended Version Part Description/ tation Cash Acceptors Advanced GSM Yes Graphics Scanner Yes Yes See CRIND versions below. Contactless (RFID) Yes Debit SDES (DUKPT) Yes See CRIND versions TDES Yes below. M/S CRINDs Advantage Yes Encore 300 Yes Encore 500 Yes Eclipse Yes NOTE: Encrypting PIN Pad (EPP) without Advanced GSM is not supported unless the Ruby Bravo Card is present. NOTE: Please contact your Gilbarco servicer for the correct setup of the EPP and the mapping of the keypad. 45

46 Gilbarco (Continued) Advantage CRIND (Z180 Logic Board) Option Supported: Yes/ Recommended Version Part Description/ tation Cash Acceptors Yes GSM Graphics: Monochrome Graphics: InfoScreen Yes Yes Yes InfoScreen graphics are supported only in single-line mode. Scanner Yes Contactless (RFID) Yes Debit n-debit Yes te that v is NOT supported for any mode. SDES (DUKPT) Yes TDES M/S 46

47 Gilbarco (continued) Encore 300 Option Supported: Yes/ Recommended Version Part Description/ tation Cash Acceptors Yes GSM Graphics: Monochrome Graphics: InfoScreen Yes Yes Yes InfoScreen graphics are supported only in single-line mode. Scanner Yes Contactless (RFID) Yes Debit n-debit Yes te that v is NOT supported for any mode. SDES (DUKPT) Yes TDES M/S 47

48 Gilbarco (continued) Options for the Gilbarco Encore 500 and Eclipse models are supported as shown only with required component versions as shown in the Component Table below. The component version must at least meet the versions shown in the Component Table. In addition, the dispensers must be upgraded to the Gilbarco power supply shown. Encore 500/Eclipse Option Cash Acceptors GSM Graphics: Monochrome Contactless (RFID) Smart Pad n-debit SDES (DUKPT) TDES M/S Supported: Yes/ Debit Yes Yes Yes Yes Yes Part Description/ tation Encore/Eclipse Component CRIND Bios CRIND MIP Pump Pump MIP Pump Door de Version Number/Part Number v v v v v Printer Neuron v1.01 Printer HOST v1.04 Gilbarco Power Supply P/N M02274A001 48

49 Gilbarco Dispensers Dispenser Description Version Encore 700 Pump Control de Encore 500 Pump Control de MPD Legacy MPD Modular Advantage MPD-3 LCD MPD-3 SID 53.7 Selectable Blender Modular Advantage These are the current recommended versions for Gilbarco models. Other Gilbarco dispenser model versions are currently supported. 49

50 Schlumberger 4000 Option Supported: Yes/ Recommended Version tation Cash Acceptors SSM Yes Graphics Scanner Contactless (RFID) Debit n-debit Yes SDES (DUKPT) Yes Debit Module Software v TDES M/S Centurion Option Supported: Yes/ Recommended Version tation Cash Acceptors SSM Yes Graphics Scanner Contactless (RFID) Debit n-debit Yes SDES (DUKPT) Yes Debit Module Software v TDES M/S 50

51 Secure PumpPAY Model OP 4100 Secure PumpPAY Model OP 4100 Option Supported: Yes/ Recommended Version Part Description/ tation Graphics Yes Debit n-debit Yes SDES (DUKPT) Yes TDES Yes PCI Yes Secure PumpPAY Model MX 760 Secure PumpPAY Model MX 760 Option Supported: Yes/ Recommended Version Part Description/ tation Graphics Yes Debit n-debit Yes SDES (DUKPT) Yes TDES Yes PCI Yes

52 Tokheim Premier B Option Supported: Yes/ Recommended Version Part Description/ tation Cash Acceptors Yes N/A TED Yes v300 or v400 Scanner Debit n-debit (4-line display) TDES Debit TDS Plus (4-line display) SDES (DUKPT) Debit TDS Plus (4-line display) M/S Debit TED (4-line display) SDES (DUKPT) Debit TED (4-line display) M/S Insight Graphics n-debit Insight Graphics SDES (DUKPT) Yes Yes Yes Yes Yes JP MT MTQD02.00 MTPQ06.03 MTPQ

53 Tokheim (continued) Premier C Option Supported: Yes/ Recommended Version Part Description/ tation Cash Acceptors Yes N/A TED Yes v300 or v400 Scanner Debit n-debit (4-line display) TDES Debit TED (4-line display) SDES (DUKPT) Debit TED (4-line display) M/S Insight Graphics n-debit Insight Graphics SDES (DUKPT) Yes Yes Yes Yes JP MTQD02.00 MTPQ06.03 MTPQ

54 Ruby/Sapphire/Topaz Options Supported Backup Power Supply (UPS) ONEAC 200, with RJ-11 port protection, is recommended. VFI P/N P Car Wash Ryko Code-A-Wash III Version , Rev. E A Ruby Card is needed to enable this feature. Ryko Code-A-Wash IV Rev. N A Ruby Card is needed to enable this feature. Unitec POS4000 Firmware version 6.67 Car Wash - Topaz Only A Ruby Card is needed to enable this feature. Unitec Carwash Select II / Enterlink Super Interface Version 2. Firmware version 5.43 A Ruby Card is needed to enable this feature. 54

55 Car Wash Paypoint - Topaz Only Unitec Portal Ti (Touchscreen) Core Version: 3.60 Sierra Version: 1.63 Version: 4.30 A Ruby Card is needed to enable this feature. Unitec C-Start (Cashless) Core Version: 3.60 Sierra Version: 1.63 Version: 1.40 A Ruby Card is needed to enable this feature. Unitec Sentinel (Dual Bill Dispenser) Core Version: 3.60 Sierra Version: 1.63 Version: 1.40 A Ruby Card is needed to enable this feature. 55

56 Cash Drawer Ruby terminal Coin Dispenser Transact2 Displays VFI P/N P VFI P/N P VFI P/N P te: Must have adapter: VFI P/N Rev 3 or Rev C. Do NOT use adapters marked with Rev 1 or Rev A. These adapters can be damaged if plugged into a powered-up Ruby. In addition, the adapter MUST ONLY be plugged into one of the Ruby CASH DWR ports. VFI P/N P Icon Display (32 fueling pts) VFI P/N P Customer Display EASY ID TM VFI P/N P A Ruby Card is needed to enable this feature. Easy ID is supported for ALL states as long as the Mag Stripe/2D codes use the AAMVA standard format. Please contact your local Department of Motor Vehicles for details about your state. 56

57 Electronic Fuel Price Signs Supported with tested interface: DakTronics: DM-100 PSC (0A ) FutureMedia Displays Inc.: PriceVision LED Model FMD9-GSX. Guru Digital Media: Guru Price Sign. WatchFire: Price Watcher Sign. Supported: Everbrite Skyline NOVYC Electronics Inc. PWM te: Contact manufacturer for details. Electronic Safe (E-Safe) Supported with tested interface: Brinks: Model CS1000 te: Contact manufacturer for details. Available for Sapphire sites with SMS (Sapphire Management Suite). The Price Sign Controller (PSC) and an RS-232 connector is supplied by the sign manufacturer. A Ruby Card is needed to enable this feature. Only supports End of Day Data collection from the safe. It does not support integration of Drops. Expanded PLUs Expanded PLUs A Ruby Card is needed to enable this feature. Fast Food Fast Food A Ruby Card is needed to enable this feature. Laser Scanners Use the following URL to access a list of laser scanners that have been approved by Verifone. See > Company > partners for more information. Money Order te: Money Order devices can connect to serial ports on GemPro and NewPro. 57

58 Travelers Express: Delta Network Terminal 780T Version 3.5 Western Union Money Order Dispenser System: Version 3.5 T7E Terminal (Serial) Option Code: mgdelta P/N Printer model: 1600 VFI cable: VFI P/N te: The money order printer should not be connected to a MUX. A Ruby Card is needed to enable this feature. te: If at a Sapphire site, Gemstall GemPro Money Order as On_NewPro and Gemstall Ruby workstations as MO_tOnThisRuby. Do not Gemstall Ruby terminals with the On_NewPro option. Option Code: wut7e P/N FDX-400 (Version 7534 and above) Adaptor: DB-9M to RJ-45 (VFI P/N ) Requires an RS-232 cable (P/N XX) Interface: FIP11 Interface Module (P/N ) te: The FIP11 Interface module cannot communicate with the Ruby terminal via a MUX. A Ruby Card is needed to enable this feature. te: If at a Sapphire site, Gemstall GemPro Money Order as On_NewPro and Gemstall Ruby workstations as MO_tOnThisRuby. Do not Gemstall Ruby terminals with the On_NewPro option. 58

59 Western Union Money Order Dispenser System: ICE6000 Terminal (Ethernet) PINpads Option Code: wuice Requires an Ethernet cable. A Ruby Card is needed to enable this feature. te: If at a Sapphire site, Gemstall GemPro Money Order as On_NewPro and Gemstall Ruby workstations as MO_tOnThisRuby. Do not Gemstall Ruby terminals with the On_NewPro option. te: For debit, PINpads must be injected with the appropriate key for the application. MX 915, MX 870, MX 860, MX 850, MX 830 Multimedia Port Multiplexor Black Box COS-II See the Sales Representative for part numbers. Used when additional RS-232 ports are needed. te: See VASC Bulletin

60 Printers (Point of Sale) Ruby terminals Verifone P540 Ruby SuperSystem Dual Printer Combination with thermal receipt printer and impact journal printer VFI P/N V Paper Width Receipt Printer: 80 mm (3.15 ) Paper Width Journal Printer: 76 mm (2.99 ) te: Printers replace multi-station dot matrix printers. Printers connect to Ruby terminals only. Printers sold as a pair only. Epson TM-U930 Multi-station dot matrix printing both receipts and journal Minimum: v1.2 ESC/POS VFI P/N P Paper Width: 70 mm (2.75 ) Epson TM-U950 Multi-station dot matrix printing both receipts and journal Minimum: v1.02 ESC/POS VFI P/N P Paper Width: 70 mm (2.75 ) 60

61 Sapphire/Ruby POS terminals and Sapphire/Topaz POS terminals Seiko DPU-E427 Thermal journal only printer VFI P/N P Paper Width: 58 mm +0/-1 mm ( ) Seiko P/N (Paper): TP-E23C-1 te: This printer must be used if a printed journal is wanted on site with Sapphire. To print receipts at the Ruby terminals in a Sapphire system, the EPSON TM-T88III Thermal receipt only printer is recommended, but Sapphire sites may use either of the Epson Multistation dot matrix printers with Ruby terminals to print receipts only. Verifone Thermal receipt only printer (May be used to replace EPSON TM-T88) VFI P/N P Paper Width: 79.5 mm ±.5 mm (3.15 ±.02 ) EPSON P/N (Paper) NTP EPSON TM-T88III Thermal receipt only printer VFI P/N P Paper Width: 79.5 mm ±.5 mm (3.15 ±.02 ) EPSON P/N (Paper) NTP te: For installation information and dipswitch settings, refer to the VASC Field Service Bulletin

62 Proprietary Cards Using Secondary Network Mannatec, Fuelman/ GASCARD, or CFN Interface: Proprietary Card Protocol version 2.0 A Ruby Card is needed to enable this feature. Fuelman/GASCARD proprietary cards may now be processed through the POS host without using a secondary network. te: A site may accept only one brand of secondary network Proprietary Fleet card. Use the following URL to access a list of Secondary Networks that have been approved by Verifone. See > Company > partners for more information. 62

63 Tank Level Sensor EBW: Auto/Stik Firmware version AMOCO4 Requires an RS-232 cable (P/N XX) Requires an adapter DB-9M, standard (black) (VFI P/N ) Emco: EECO System 1500 Firmware version 023E Requires an RS-232 cable (VFI P/N XX) Requires an adapter DB-9F, null modem (red) (VFI P/N 13638) Emco: EECO System 2000 Firmware version 004L Requires an RS-232 cable (VFI P/N XX) Requires an adapter DB-9F, null modem (red) (VFI P/N 13638) Emco: EECO System 3000 Firmware version 005I Requires an RS-232 cable (VFI P/N XX) Requires an adapter DB-9F, null modem (red) (VFI P/N 13638) Veeder Root: TLS 250 Requires an RS-232 cable (VFI P/N XX) Requires an adapter DB-25M, null modem (red) (VFI P/N ) Veeder Root: TLS 350 Requires an RS-232 cable (VFI P/N XX) Requires an adapter DB-25M, null modem (red) (VFI P/N ) 63

64 Network Devices Supported Network Connection Options The network connection option is chosen at Gemstall. Verifone advises using the Recommended Version of the network connection device shown here. Unlisted versions may not work reliably with the POS. NOTE: Starting with version 4.08, BUYPAK will no longer support the use of any Atlanta Native network options. All sites must make arrangements with FDC/BUYPASS to convert to the new Atlanta Native Enhanced network. Prior to the conversion, all report periods should be closed and all transactions must be settled, or they will be lost. Supported Gemstall FIRST_NETWORK options BUYPASS_ENH_DIAL BUYPASS_ENH_GE_VSAT BUYPASS_ENH_DIAL BUYPASS_ENH_WAN n-supported Gemstall FIRST_NETWORK options BUYPASS_DIAL BUYPASS_GE_VSAT BUYPASS_MULTI BUYPASS_WAN NOTE: Make sure that the network interface device (e.g. IP-Serial converter) that is currently in use is supported for the Enhanced network. The supported network devices are in the following tables. Network Devices Supported Maker Recommended Version Dial-up Telephone Line Internal modem Verifone N/A te: The internal modem is used with the BUYPASS_ENH_DIAL Gemstall option. IP (Internet Protocol) Converter SpaceNet Prysm Firmware: April 1, 2005 Application: April 1, 2005 Network Configuration: When entering the primary and secondary phone numbers for Sunoco sites, use

65 te: te: te: te: SpaceNet or an authorized service provider will carry out installation and configuration of this device. This device normally requires a dedicated IP link (not shared with other devices behind a NAT firewall). Use with a shared connection is possible with assistance from SpaceNet or an authorized service provider. This device provides a dial backup link with a separate, dedicated phone line. Use the BUYPASS_ENH_GE_VSAT Gemstall option for use with the Atlanta Native Enhanced network. Converter Datawire Microde Model: VXN Microde 960 Firmware: CONCORD te: te: te: Contact Datawire for installation. Microde Model: Microde 1400 Firmware: 02c.38K te: Certified with BUYPAK v and higher. This device provides a dial backup link with a separate, dedicated phone line. This device is used with the BUYPASS_ENH_HUGHES_VSAT Gemstall option. Converter TNS / JBM FusionPoint Model: C3200B Application Version: _102 OS Version: 1.64 te: te: This device provides a dial backup link with a separate, dedicated phone line. Use the BUYPASS_ENH_HUGHES_VSAT Gemstall option for use with the Gemstall option. Converter Precidia POSLynx220 Model: POSLynx220 Application Version: H te: te: This device provides a dial backup link with a separate, dedicated phone line. Use the BUYPASS_ENH_HUGHES_VSAT Gemstall option for use with the Gemstall option. Converter TNS / Precidia FusionPoint Model: PL220 Application Version: H te: te: This device provides a dial backup link with a separate, dedicated phone line. Use the BUYPASS_ENH_HUGHES_VSAT Gemstall option for use with the Gemstall option. 65

66 VSAT (Very Small Aperture Terminal) Earth Station Gilat Spacenet Skystar 360E te: An authorized service provider will carry out installation and configuration of this device. The VASC is responsible for configuration of the POS. te: Gilat Advantage and compatible devices are supported along with the Skystar 360E. te: This device is used with the BUYPASS_GE_VSAT Gemstall option. te: This device is not currently supported with the BUYPASS_ENH_GE_VSAT Gemstall option.. Earth Station EchoSat Model: SPG-7000 Configuration Version: 02ES.8 te: te: An authorized service provider will carry out installation and configuration of this device. The VASC is responsible for configuration of the POS. This device is used with the BUYPASS_ENH_HUGHES_VSAT Gemstall option. 66

67 Important Information *************** Prior to Installation **************** BUYPAK will no longer support the use of any Atlanta Native network options. All sites must make arrangements with FDC/BUYPASS to convert to the new Atlanta Native Enhanced network. Prior to the conversion, all report periods should be closed and all transactions must be settled, or they will be lost. ******************************************************* A te On Version Numbers NOTE: This version does NOT support Ruby-Only sites. BUYPAK may be either a Ruby/Sapphire suite with SMS or a Sapphire/ Topaz suite with SMS. The Sapphire GemPro takes the same version number of BUYPAK , which is also the version number of the Sapphire NewPro. Backdoor Password Several functions and parameters require the entry of a backdoor password. These functions and parameters should only be used with the assistance of the Verifone Technical Support Center, which is available 24 hours a day, 7 days a week at Gemcom Version For Sapphire sites, this application requires Gemcom or higher, available on the new Verifone Premier Web connection (go to Petro Downloads > Sapphire > Sapphire Utilities). Gemcom or higher is recommended for non- Sapphire sites as well. Gemcom is supported on the platforms and applications to the degree of offering the same data that it has always offered, but no new datasets or features. If a backoffice system provider wants access to the data and totals resulting from new features, they must use the PDK for such access. Gilbarco Sites Must Set PAM Jumper Gilbarco sites must enable the PAM (Pump Access Module) for buffer price mode by making the CPU board jumper JP7=A. 67

68 Gilbarco Sites Need Enhanced PAM For Grade Restriction Feature Gilbarco sites need PAM 1000 version or higher to support the grade restriction feature. POP Discount Enhancements and Limitations Alternate POP Lowest Price Level Configuration When using the Alternate POP Discount Configuration, only sites with Tokheim dispensers may use either the value 1 or the value 2 for the parameter POP Lowest Price Lvl (1=CA 2=CR) in Fuel Manager > Site Parameters > Fuel Site Parameters. Dresser/Wayne and Gilbarco sites must enter the value 1 when configuring this parameter. Bennett DCTs Support Standard POP Configuration Bennett DCTs with Horizon 1 (firmware v6.27) or Horizon 2 (firmware v2.15) dispensers now support POP Discount with Standard Configuration only. To support POP Discount, the dispensers must be equipped with a Bennett 515 interface box (firmware v5.07). Dresser/Wayne HyperPIB Sites May Use Standard POP Dresser/Wayne sites equipped with HyperPIB or higher may use the Standard Configuration for POP Discount. Sites without HyperPIB or higher must use the Alternate Configuration for POP Discount. te that if the Standard Configuration is used, and if dual cash/credit pricing is enabled, the POP Discount will be given on both cash and credit sales. Gilbarco Sites Must Set PAM Jumper As noted above, Gilbarco sites must enable the PAM (Pump Access Module) for buffer price mode by making the CPU board jumper JP7=A. This applies to POP as well as other sites. Gilbarco With PAM May Use Standard Configuration Gilbarco sites with PAM version or higher may now use the Standard Configuration for POP Discount. The Alternate Configuration remains available for all sites including Gilbarco. POP Fueling Limit POP Discounts awarded for purchasing specified PLUs or departments, such as car washes, may now be limited by cutting off fueling in a POP-eligible transaction at a pre-configured dollar amount. Only the fuel purchase, and not any other merchandise or service, such as a car wash, counts towards the dollar fueling limit. 68

69 POP Membership Requirement POP Discounts have been enhanced to allow a site to require that customers wanting any available POP Discount must use a Membership Card. This option is available for any site set up in the Basic+Membership mode. It can be used to restrict any of the five non-membership discount types for the benefit of those presenting Membership Cards only. Setting the new parameter Membership Card Required? to Y when setting up any of the 10 possible POP Discount transactions in Manager > POP Transaction File will mean that a Membership Card must be presented to receive a POP Discount under a Transaction Definition calling for: Purchase of a specific PLU Use of a specific MOP Use of a specific credit card Purchase of at least a minimum amount Purchase of at least a minimum amount from a department Standard Configuration: 10 Prices Per Fuel Grade POP Discount sites using the Standard Configuration may now set up to 10 price definitions for each grade of fuel offered for a POP Discount. Previously, only two price definitions could be set up for each grade of fuel. Proprietary Cards On Secondary Network: Mannatec or CFN, and Fuelman/GASCARD The Ruby application s secondary network Proprietary card interface for Mannatec or CFN cards has been upgraded to Proprietary Card Protocol version 2.0 from version 1.0. Sites using Proprietary cards with protocol version 1.0 must get their ACU (Authorization Control Unit) upgraded by the Proprietary card provider to version 2.0 for the Ruby terminal to interface properly with the Proprietary card network and the Verifone Tranz 380 terminal. Fuelman/ GASCARD is another Proprietary card that may use a secondary network, but Fuelman/GASCARD transactions may now be made within the Ruby application and do not need a secondary network. They must not be set up on both a secondary network and the host network used by the Ruby system. When Proprietary cards are used with a secondary network, a Ruby card is required. In addition, sites may elect to accept only one secondary network Proprietary card. This means that either Mannatec, CFN, or Fuelman/GASCARD may run on a secondary network with Fuelman/GASCARD not supported on the Ruby terminal. Alternatively, this means that either Mannatec or CFN may run on a secondary network while Fuelman/GASCARD runs as part of the Ruby application. NOTE: Fuelman/GASCARD must not be set up both as a secondary network using an ACU, and as a Ruby supported option. Fuelman/GASCARD is set up as a Ruby supported option when the PDL (Parameter DownLoad) 69

70 from the host network authorizes acceptance of Fuelman/GASCARD in Network Mgr > Configuration > Credit Card Configuration. Therefore, if the site has Fuelman/GASCARD set up as a secondary network using an ACU, the site manager must make sure that the host network knows NOT to include Fuelman/GASCARD in its PDL. NOTE: When the Proprietary card interface with ACU version 2.0 is connected through a MUX (port MUtipleXer), the MUX must be reconfigured to allow both numeric and non-numeric values, both of which are necessary for interfacing with version 2.0. Switch number 7 of switch banks SWA and SWB must both be set to ON in the configuration. See VASC Field Service Bulletin and for details on reconfiguring the MUX. Ruby, Sapphire, and Topaz in These Release tes Changes in categories such as New Features, Enhancements, and Resolutions may be separated into such sections Ruby and Sapphire, Ruby, Sapphire, Topaz, Topaz, and Sapphire. For instance, a Resolution designated Ruby and Sapphire would apply to both Ruby sites and Sapphire sites, while a Resolution designated Sapphire would apply only to Sapphire sites. Sapphire GemPro Board Upgrade to CPU-6 The Sapphire Site Controller GemPro board software is to be upgraded from CPU-5 to CPU-6 if it has not already been upgraded. This software upgrade enhancing the operating system is accomplished at Gemstall time, and the process also converts the CPU-5 Ruby Card to a CPU-6 Ruby Card. Only the software is upgraded. The hardware remains the same. NOTE: Failing to perform this procedure correctly could damage your system. This software upgrade is for Sapphire or Sapphire/Topaz sites only. Documentation on the CPU-6 upgrade may be found on the Verifone Premier Web Connection at Petro Downloads > Sapphire > Sapphire and SMS: Other Documentation > Installation Guide in the PDF file CPU-6 Installation for Sapphire Base 160. Sapphire LOGIN Switch In UP Position The LOGIN switch on the front of the Sapphire Site Controller must be placed in the UP position and left that way at all times. The only exceptions are when upgrading or when a Verifone representative asks that the switch be put in the DOWN position for diagnostic purposes. V950 TM PC Replacing Dell PC Overview HPV-20 sites may now be equipped with the Verifone V950 PC, which is a replacement for the Dell PC. The operation of the V950 PC and the Dell PC is 70

71 similar, with the V950 having an advanced operating system (XPE). Just like the Dell PC, the V950 PC is needed for Sapphire sites and can work with or without the Sapphire Site Controller to provide on-site maintenance operations such as and Upgrade. The Upgrade menu updates the software on the POS to a later version that was previously downloaded onto the V950 PC. In addition, the V950 system allows the Verifone Technical Support Center to remotely conduct diagnostics while the POS is operating. Terminology System The system and software enabled by either the V950 PC or the Dell PC is still referred to as HPV-20. PC Name Since either PC may be used to run HPV-20, the term V950/Dell PC is used to refer to the PC running the HPV-20 system. VASC Field Service Bulletins and Release tes Check for VASC Field Service Bulletins issued after the publication date listed on the cover of these Release tes for updated information. Peripheral devices supported, especially fuel hardware peripherals, may change after the release of software. If there is a conflict between what is stated in these Release tes and what is stated in a VASC Field Service Bulletin with a later publication date, the information in the Bulletin should be considered correct. Installation of nonsupported peripherals may void the Verifone warranty. Documentation Brief guides to various features, which used to appear in the Release tes, may now be downloaded from the new Verifone Premier Web connection at Petro Downloads > Features Reference: POP Discount Features Reference (Base 153): Includes a description of the POP Discount feature and detailed instructions on configuring the POP Discount feature. Check items in this Important Information section and recent ASC Field Service Bulletins for complete fuel hardware restrictions. HPV-20 Release tes Features Reference: Includes instructions on installing and using HPV-20. Steps for using HPV-20 for upgrades are also included. Sapphire Release tes Features Reference: Includes a description of Sapphire s features, cabling instructions, minimum requirements, and instructions for using Sapphire to upgrade applications. Sapphire and SMS: Other Documentation Comprehensive guides along with various utilities can be found on the new Verifone Premier Web connection (at Petro Downloads > Sapphire > Sapphire and SMS: Other Documentation). Among the publications are: 71

72 Sapphire Installation Guide: A guide to installing the Sapphire system. Sapphire Software Installation Guide: A guide to installing the Sapphire software. Sapphire Router Guides Sapphire Interface Guides SMS Installation and Sapphire Management Suite guides by base level Topaz Archive Among other documents in the Topaz archive on the new Verifone Premier Web connection at Petro Downloads > Topaz > Topaz: Other Documentation is the Topaz Installation Guide: A guide to installing Topaz workstations. Weights and Measures Support for cash and credit pricing at the dispenser requires explicit cash and credit selections on the dispenser. This is in compliance with the Weights and Measures Guidelines for Selectable Unit Price Capability, section G-S.5.1. tice: This Ruby software supports a POP Discount feature, which allows a point-of-purchase discount on fuel based on the purchase meeting certain pre-defined transaction criteria. It is possible that the Weights and Measures department in your state may consider this POP Discount feature, when used in a post-pay scenario, to be in violation of state regulations. YOUR IMPLEMENTATION OF THE POP DISCOUNT FEATURE IS DONE AT YOUR OWN RISK. VERIFONE EXPRESSLY DISCLAIMS ANY LIABILITY FOR CLAIMS, FINES OR DAMAGES RESULTING FROM IMPLEMENTATION OF THE POP DISCOUNT FEATURE IN A LOCALE WHERE IT IS DEEMED A VIOLATION OF LOCAL OR STATE REGULATIONS. YOU SHOULD CONSULT YOUR LOCAL WEIGHTS AND MEASURES ENFORCEMENT GROUP BEFORE IMPLEMENTING THE POP DISCOUNT FEATURE Verifone, Inc. All rights reserved. part of this publication covered by the copyrights hereon may be reproduced or copied in any form or by any means - graphic, electronic, or mechanical, including photocopying, taping, or information storage and retrieval systems - without written permission of the publisher. The content of this document is subject to change without notice. The information contained herein does not represent a commitment on the part of Verifone. All features and specifications are subject to change without notice. Verifone, Ruby SuperSystem, and Secure PumpPAY are registered trademarks of Verifone, Inc. Ruby Card, iorder, and Commander Site Controller are trademarks of Verifone. All other brand names and trademarks mentioned in this document are the properties of their respective holders. 72