St Helier Hospital Wrythe Lane Carshalton Surrey SM5 1AA Tel: Direct dial Tel: Response sent by .

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1 Response sent by 17 June 2015 St Helier Hospital Wrythe Lane Carshalton Surrey SM5 1AA Tel: Direct dial Tel: Re: Freedom of Information request - Ref: FOI 2804 Thank you for your recent request for information under the Freedom of Information (FOI) Act. Set out below is your original request followed by the Trust's response. Request This is a request for information under the Freedom of Information Act. Please answer ALL the questions. If the information cannot be provided in whole or in part, please justify all omissions by reference to the specific exemptions of the Act. Response Please see completed questionnaire attached. If you have any queries about this letter, please contact the Freedom of Information office. Please remember to quote the reference number above in any future communications. If you are unhappy with the way in which your Freedom of Information request has been handled and wish to raise any concerns, please contact Phil Ireland, Trust Secretary, at the address above or by (phil.ireland@esth.nhs.uk). Should you still be dissatisfied with the outcome, you are entitled to contact the Information Commissioner at: Information Commissioner s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Yours sincerely Teresa O Brien Freedom of Information Manager Office Manager Corporate Affairs Epsom and St Helier University Hospitals NHS Trust T: E: teresa.obrien@esth.nhs.uk W: Great care to every patient, every day Patient Advice and Liaison Service (PALS) Main Switchboard Chairman Laurence Newman Chief Executive Daniel Elkeles

2 To: FOI officers via 2 nd June 2015 Compensation claims in regards to deaf/hearing impaired children and Trust involvement in Improving Quality in Physiological diagnostic Services (IQIPS) Epsom and St Helier University Hospitals NHS Trust This is a request for information under the Freedom of Information Act. Please confirm that you have received this request. Please answer ALL the questions. If the information cannot be provided in whole or in part, please justify all omissions by reference to the specific exemptions of the Act. I look forward to your response promptly but no later than 20 working days, as outlined by law. We would be grateful if the response could be ed to: Compensation claims: audiology services 1) Between 2010 and 2014, how many children aged 0-18 years have received compensation as the result of receiving inadequate audiology services in your trust? (This could include compensation due to incorrect diagnosis of deafness, delays in correct diagnosis, incorrectly programmed hearing aids, inaccurate hearing tests, faulty equipment or other inadequate audiology service): A1. Due to the small numbers involved we believe releasing information to the level of detail which has been requested is likely to breach the principles of the Data

3 Protection Act 1998 and therefore we are applying exemption s40 (personal information) to this part of your request. 2) What is the total value of all the compensation claims cited above? Please breakdown by year. A2. Please see table below: Year No of claims Value 2010 Nil 2011 Nil 2012 Nil 2013 See A1 above 2014 Nil 3) How many of the claims cited in answer to question 1 a. were settled by a court: b. were settled before going to court: c. have not yet been settled: A3. Please see A1 above. 4) What is the total value of claims cited in answer to question 1 that: d. were settled by a court: e. were settled before going to court: f. have not yet been settled: A4. Please see A1 above. Compensation claims: screening services 5) If you carry out newborn hearing screening within your Trust, how many children aged 0-18 years have received compensation between 2010 and 2014 as the result of not being screened for deafness or experiencing delays in being screened for deafness while in the care of your Trust? 2

4 A5. No 6) What is the total value of the compensation claims cited above? Please breakdown by year for the last five years. A6. N/A Year No of claims Value 2010 Nil 2011 Nil 2012 Nil 2013 Nil 2014 Nil 7) How many of the claims cited in answer to question 5 g. were settled by a court: h. were settled before going to court: A7. N/A i. have not yet been settled: 8) What is the total value of claims cited in answer to question 5 that: j. were settled by a court: k. were settled before going to court: A8. N/A l. have not yet been settled: Improving Quality in Physiological diagnostic Services (IQIPS) 9) Which paediatric audiology services in your area have registered for IQIPS and are using the self-assessment and improvement (SAIT) process? Please list all sites: 3

5 A9. We are not currently registered for IQIPS but we are exploring the registration process. 10) Which paediatric audiology services in your area have applied for IQIPS accreditation? Please list all sites: A10. None 11) Which paediatric audiology services in your area have achieved IQIPS accreditation? Please list all sites: A11. None 4