Digital Hospital of the Future, Australia 2015
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1 Digital Hospital of the Future, Australia 2015 Maximizing Digital Technology to Create Exceptional Patient Experience and Improve Healthcare Efficiency Main Conference: November 2015 Post Conference Workshop & Tour: 27 November 2015 Location: InterContinental Sydney, Australia Main Reasons why you should attend 5 Digital Hospital Australia, Australia s first of its kind event that goes in-depth on how Digital Hospitals of the Future provide world class patient-centric care. 2. Focus on exceptional user experience by leveraging on digital technology and maximizing the opportunities that an informationdriven health system can provide in the hospital context 3. Realize the benefits of a digital hospital from both a clinical and patient perspective, through redefining patient engagement and enhancing the hospital environment 4. Exclusive co-present sessions to highlight the value of vendor partnerships with respective healthcare providers 5. Perspective-driven and insights-oriented agenda namely industry, implementations and consumer/patients insights to cover the entire value chain THE CONFERENCE AT A GLANCE Register by 1 October 2015 to Save AU$300 FEATURED SPEAKERS Hon. Jillian Skinner MP NSW Minister for Health Professor Johanna Westbrook Director Centre for Health Systems and Safety Research Macquarie University DAY 1: WEDNESDAY, 25 NOVEMBER 2015 Road map to success for world class ICT at Bendigo Health Cabrini Health: Supporting the Digital Hospital Vision DAY 2: THURSDAY, 26 NOVEMBER 2015 Visionary Keynote: Reshaping healthcare delivery in Australia: the evolving role of hospitals in the health ecosystem True Integration of Clinical and Facility Components at the new Royal Adelaide Hospital POST CONFERENCE WORKSHOP & TOUR: FRIDAY, 27 NOVEMBER 2015 The Chris O Brien Lifehouse Site Tour exclusively conducted by its Chief Executive Officer and Chief Clinical Officer Visionary Keynote: Reshaping healthcare delivery in Australia: the evolving role of hospitals in the health ecosystem Bruce Winzar Executive Director, Information Services Chief Information Officer Bendigo Health Road map to success for world class ICT at Bendigo Health Judith Day Executive Director, Commercial Services and Business Systems Deputy Chief Executive Cabrini Health Cabrini Health: Supporting the Digital Hospital Vision From paper to digital: the impact of safe and effective use of ICT on healthcare delivery Fiona Stuart Practice Principal - Industry Solutions, Healthcare HP Enterprise Services True Integration of Clinical and Facility Components at the new Royal Adelaide Hospital Sue Hanson National Director, Clinical Services Calvary Formulating a design thinking framework and mapping the journey to digitalization: a strategic project between Telstra & Calvary
2 Featured Speakers Line Up Visionary Keynote from NSW Minister for Health Hon. Jillian Skinner MP NSW Minister for Health Jillian Skinner has served as the Member for North Shore since She has more experience in the health field than any other politician in Australia, having served as Shadow Minister for Health from 1995 and Minister for Health since She also served as Deputy Leader of the NSW Parliamentary Liberal Party for six years. Conference Chairperson Dr. Damian Claydon-Platt Chief Clinical Information Officer Epworth Healthcare Dr Damian Claydon-Platt is the Chief Clinical Information Officer at Epworth Healthcare, a large not-for-profit healthcare group in Victoria. Damian is a medical doctor with 17 years clinical experience working predominantly in the Intensive Care Environment. As the CCIO of Epworth Healthcare, he is currently involved in the strategic alignment of IT priorities to clinical and organizational requirements, influencing of corporate vision to embrace the benefits of information technologies, stakeholder engagement across the group, and implementation of clinical-facing information systems. Professor Johanna Westbrook Director, Centre for Health Systems and Safety Research Macquarie University Amelia Papamanos Project Director, Clinical Applications The Chris O Brien Lifehouse Jason Whakaari Executive Director, ICT Western Health Rachel De Sain Founder & Director Flaxworks Lu Weisheng Clinical Technology Specialist The Chris O Brien Lifehouse Tanya Felton National General Manager, Health Industry Development Telstra 2
3 Featured Speakers Line Up Bruce Winzar Executive Director, Information Services Chief Information Officer Bendigo Health Dr Keith Joe Chief Medical Information Officer Datacom Sue Hanson National Director, Clinical Services Calvary Fiona Stuart Practice Principal - Industry Solutions, Healthcare HP Enterprise Services Simon Steele Solution Architect HP Enterprise Services Judith Day Executive Director, Commercial Services and Business Systems Deputy Chief Executive Cabrini Health Tim Staker National General Manager Cabrini Technology Dr. Simon Kos Health Industry Manager Microsoft Dr. Damian Claydon-Platt Chief Clinical Information Officer Epworth Healthcare Carmel Kennedy Director of Clinical Services Macquarie University Hospital PARTICIPATING COMPANIES EXHIBIT SPONSOR MEDIA 3
4 Welcome to the Digital Hospital of the Future, Australia 2015 Maximizing Digital Technology to Create Exceptional Patient Experience and Improve Healthcare Efficiency NOVEMBER 2015 INTERCONTINENTAL SYDNEY, AUSTRALIA This inaugural conference will address how the Hospital of the Future can maximize digital technology to create exceptional patient experience and improve healthcare efficiency. We are entering an era where we can say without hesitation that patient experience matters. Digital hospitals are in a better position to focus and deliver world class patient-centric care because of greater staff productivity and efficiency in healthcare provision. Technology has long been a valued resource in healthcare, but adoption has been slower than in other industries. If there is one industry experiencing rapid change right now, it is healthcare. Whether it is the shift from paper to electronic records, face-to-face consultation to telehealth diagnosis, or instructing patients to empowering them, the industry is evolving fast. Healthcare consumers, providers and payers are embracing the transformational power of technology, as it has become a must-have tool for transforming patient engagement, enabling personalized medicine, augmenting labor and paying off in unprecedented effectiveness across the care ecosystem. Where hospitals are concerned, the concept of digital hospital has started to gain traction amongst healthcare facilities providers, as these organizations begin to recognize the benefits of process digitalization for greater productivity, efficiency and organization. If we consider the accelerating rate of change in healthcare, the challenges may seem overwhelming, but the future looks bright. We have carefully crafted the agenda to help you avoid the pitfalls, better tackle the challenges and have leading experts share with you their road map to success. Be in the midst of the healthcare IT leaders of today, who are doing more than just talking a good digital game. They are fundamentally changing the way technology is used for care delivery. The digital hospital is as much a way of thinking about the future of healthcare as it is about technology. Hear from government officials on the digital hospital landscape in their respective states, discover emerging trends in the industry and learn about new technological solutions to stay relevant in the years to come. Mark those dates, book your seat now and be part of the Changing Face of Healthcare in Australia! Warmest Regards, Lucas Guo Conference Director Book Your Seat Today! [email protected] or Call for Immediate Booking!
5 Welcome to the Digital Hospital of the Future, Australia 2015 Maximizing Digital Technology to Create Exceptional Patient Experience and Improve Healthcare Efficiency NOVEMBER 2015 INTERCONTINENTAL SYDNEY, AUSTRALIA WHO WILL YOU MEET Industries/Sectors: Public Hospitals Private Hospitals Local Area Health Services Aged Care Facilities Primary Care & Allied Care Federal Government Departments State Government Departments Health ICT Software and Technology Providers ICT Management Consultants In the Roles of: C-Level/VPs/Directors/Heads/GMs/Managers/Specialists/ Strategists ehealth Medical/Health Information Clinical Applications & Technology Nursing Healthcare IT Healthcare Investment Corporate Development Clinical Operations Strategy Project Management Facilities Management Procurement and Administration PARTICIPANT S SENIORITY Seniority level: More than 70% are Director Levels & above Board / C-Level / President / Director / MD 20% Head of Departments 10% Manager 20% VP / Director / GM 50% 5
6 Conference Highlights NOVEMBER 2015 INTERCONTINENTAL SYDNEY, AUSTRALIA 10 KEY BENEFITS WHEN YOU JOIN US IN NOVEMBER AT THE DIGITAL HOSPITAL OF THE FUTURE 2015 Understand the evolving role of hospitals and how it can reshape the delivery of healthcare in Australia Quantify how investments in digital technology can translate into measurable improvements for patient safety and health professionals work Learn from hospitals that have taken the digital path on how to tackle common challenges and achieve visible milestones with improved ROI Redefine patient engagement through constructive feedback from digital platforms Explore opportunities and technology to future-proof healthcare provision from vendors and solution providers Digital Hospital of the Future, Australia 2015 Network and forge strategic collaboration with high-level attendees Increase knowledge around implementation of best-fit technology to your organization Gain new ideas to improve processes with your team and overcome ehealth silos Discover the impact of safe and effective use of ICT on healthcare through specific case studies and projects Develop a more holistic approach that involves all stakeholders in the value chain and facilitate change management process 6
7 Main Conference Agenda NOVEMBER 2015 INTERCONTINENTAL SYDNEY, AUSTRALIA DAY ONE - 25 NOVEMBER :00am 9:05am 9:15am Welcoming Speech, Opening Remarks & Thank You Sponsor Speech by Conference Producer Chairperson: Conference Introduction on Day 1 Highlights on Conference Day 1 Key Sessions Integrating Health IT to drive Clinical and Operational Efficiencies: Macquarie University Hospital, modern digital teaching hospital Having a digital hospital vision Fully integrated EMR program Benefits and barriers faced Carmel Kennedy Director of Clinical Services Macquarie University Hospital Carmel Kennedy has over 20 years experience in management roles, 15 of those years in senior management positions within the private hospital sector. Carmel completed her General Nursing Certificate, RNSH in Sydney in She then undertook a Post Graduate nursing certificate in spinal cord injuries at the NSW College of Nursing which she completed in In 1995 she completed her Masters in Business Administration at Wollongong University. In the same year, Carmel became Deputy Director of Nursing at Southern Highlands Private Hospital. She then moved to Westmead Private Hospital as the Clinical Services Manager. In 2004 she was promoted to the role of Director of Clinical Services. Following her time at Westmead Private Hospital, she transitioned to Mt Wilga Rehabilitation Hospital where she was employed as both the Director of Clinical Services and CEO. Carmel has been the Director Clinical Service at Macquarie University Hospital since March 2012 where she worked closely with the team to be one of the first Hospitals to achieve accreditation against all 10 of the NSQHS standards. Eliza Kenny Director of IT Macquarie University Hospital 10:15am Cabrini Health: Supporting the Digital Hospital Vision Transition to a digital hospital Obtaining clinical buy-in and support of new technology Overcoming challenges, pitfalls to avoid and early wins Judith Day Executive Director, Commercial Services and Business Systems Deputy Chief Executive Cabrini Health Judith Day has the role of Executive Director, Commercial Services and Business Systems (Deputy Chief Executive). Judith has worked at Cabrini for nine years. She is a Certified Practising Accountant and completed a Master of Business Administration from the University of Adelaide. Judith has approximately 20 years experience in the health sector. Previously, she was Director of Finance and Administration at St Andrew s Hospital in Adelaide. Prior to that, she worked in various roles at Faulding Healthcare, Flinders Medical Centre and Ashford Community Hospital. Her responsibilities include Finance, Payroll, Information Technology, Business Intelligence, Health Information Services and Health Fund negotiations. As part of her role, Judith deputizes for the Chief Executive when he is on leave. Tim Staker National General Manager Cabrini Technology Tim Staker has the role of National General Manager of Cabrini Technology, a wholly owned division of Cabrini Health. He holds a Master of Business Administration (Technology Management) and Diploma in Biomedical Engineering. He has a keen interest in health technology planning and support and has worked as an equipment planning consultant on many of the new hospital developments in Australia. Cabrini Technology provides biomedical engineering support services to over 400 hospitals in Australia and New Zealand including Cabrini Health. Cabrini Technology also owns AWA Technology services, a 100 year old iconic brand which today provides national support to IT infrastructure and projects to government and enterprise. 11:00am Morning Refreshments 11:30am Road map to success for world-class ICT at Bendigo Health Vision of world-class ICT Digital Medical Record to Electronic Medical Record at new Bendigo Hospital Lessons learnt and future developments Bruce Winzar Executive Director, Information Services Chief Information Officer Bendigo Health Bruce is the Executive Director of Information Services and Chief Information Officer responsible for ICT, applications and medical records at Bendigo Health. Bruce is also the Executive Sponsor for the new Bendigo Hospital ICT and EMR projects. Bruce has been in the ICT industry since 1976 and has held several senior ICT roles within both the private and public sector. Bruce has pursued a lead role in specifying and supervising the delivery of new models for services in health and local government, and provided project management for a range of large projects funded by both State and Federal Government. 7
8 Main Conference Agenda NOVEMBER 2015 INTERCONTINENTAL SYDNEY, AUSTRALIA 12:15pm Lunch 2:00pm 3:00pm 3:30pm 4:15pm 5:00pm 5:45pm Formulating a design thinking framework and mapping the journey to digitalization: a strategic project between Telstra & Calvary An observation-based study focused on delivery of integrated care Addressing the challenges of integrated care from policy, cultural and technological perspectives Design Thinking Approach: turning around the process of customer-focused solution development Tanya Felton National General Manager, Health Industry Development Telstra Tanya Felton is Telstra s Global Industries healthcare leader. Her healthcare background is focused on technology and she has a passion for smarter, connected hospitals and health systems. Joining Telstra in 2011, Tanya works with customers to create innovative solutions to solve the challenges of delivering health services in complex environments. Most recently, she undertook a Design Thinking project with Australia s largest not for profit health care provider to understand and enable better care. Sue Hanson National Director, Clinical Services Calvary Sue s clinical background is in palliative care. She has also held NSW Senior executive roles in Clinical Governance at local health district level. She held an academic appointment as a clinical professor of nursing from In her current role at Calvary Sue is responsible for clinical governance and clinical strategy across Calvary aged, community, acute public and private hospitals and specialist palliative care services in six Australian States and Territories. Afternoon Refreshment & Networking Western Health: ICT Health Solutions - Streamlining, Innovating, and Enhancing the Clinician & Patient Interface Western Health (WH) best care framework model: Co-ordinated Care Stream Insight into GP communications and Patient context switching WH future ehealth developments Jason Whakaari Executive Director, ICT Western Health Jason has been an Executive Director at Western Health (Melbourne) from January Jason has overseen a wide range of portfolio responsibilities during his tenure, including major ICT transformations and a $235M capital facility development program. He currently undertakes the functions of Chief Information Officer (CIO), Chief Procurement Officer (CPO) and oversights the WH Capital Program. Other portfolio areas that Jason has led in the past at Western Health include Strategy & Planning, Hospital Redesign, Medical Records/HIM, Business Improvement, Risk Management, Service Planning and Clinical Coding. Consumerization of IT and its impact on primary care Empowering patients to achieve better health outcomes The role of social media in getting feedback Importance of design interface in Health IT solutions Rachel de Sain Founder & Director Flaxworks Rachel de Sain is the founder of digital transformation agency, Flaxworks. With almost 20 years of experience in delivering innovative digital solutions around the globe for a range of clients in the public and private sector, including MTV Networks, Accenture, Telstra and a range of projects for federal, state and local government agencies. Panel Discussion - Overcoming e-health silos: How an integrated digital ecosystem benefits all of the stakeholders Closing Remarks by Conference Chairman End of Day One 8
9 Main Conference Agenda NOVEMBER 2015 INTERCONTINENTAL SYDNEY, AUSTRALIA 9:00am 9:05am Chairperson: Conference Introduction on Day 2 Highlights on Conference Day 2 Key Sessions DAY TWO - 26 NOVEMBER 2015 Visionary Keynote: Reshaping healthcare delivery in Australia: the evolving role of hospitals in the health ecosystem Hon. Jillian Skinner MP NSW Minister for Health Jillian Skinner has served as the Member for North Shore since She has more experience in the health field than any other politician in Australia, having served as Shadow Minister for Health from 1995 and Minister for Health since She also served as Deputy Leader of the NSW Parliamentary Liberal Party for six years. 9:20am Improving clinical efficiency and patient engagement in a digital world: Epworth Healthcare A clinical perspective on the future of digitally enabled healthcare EMR Considerations in a Private Hospital Environment Foundation pieces for our EMR Dr Damian Claydon-Platt Chief Clinical Information Officer Epworth Healthcare Dr Damian Claydon-Platt is the Chief Clinical Information Officer at Epworth Healthcare, a large not-for-profit healthcare group in Victoria. Damian is a medical doctor with 17 years clinical experience working predominantly in the Intensive Care Environment. As the CCIO of Epworth Healthcare, he is currently involved in the strategic alignment of IT priorities to clinical and organizational requirements, influencing of corporate vision to embrace the benefits of information technologies, stakeholder engagement across the group, and implementation of clinical-facing information systems. 10:20am Morning Refreshments & Speed Networking 11:20am 12:20pm Implementation insight into the successful adoption and integration of IT systems in the hospital environment: An application s perspective Benefits and challenges/risks during the implementation process of the clinical systems and programs Deciding on clinical system vendor and developing complete solutions based on clinicians specific needs How to achieve visible milestones and take small incremental steps to improve patient treatment journey Amelia Papamanos Project Director, Clinical Applications The Chris O Brien Lifehouse Amelia s background is in Data Integration, Data Governance, Master Data Management, Business & System Analytics and Mandatory Reporting for the Health Sector. Her passion lies in improving the integration of clinical systems and their configuration, to improve efficiencies with business processes and reporting of clinical data. Amelia has spent the last 2.5 years working at Chris O Brien Lifehouse in various roles such as Project Managing the implementation of the PAS, Scheduling, Clinical Documents, Patient Billing, Referral Management and Business Intelligence Reporting applications for Lifehouse and is now the Project Director for the Clinical Systems and Electronic Medical Record. Lu Weisheng Clinical Technology Specialist The Chris O Brien Lifehouse Lu Weisheng s experience lies in working with innovative technologies that bridge the gap between users and technology in health. He has spent the last 3.5 years at the Chris O Brien Lifehouse as a Clinical Technology Specialist where he led the effort to successfully fit out clinical devices. He is passionate about healthcare innovations which will benefit the patients through the use of multidisciplinary technologies. Lunch 2:00pm True Integration of Clinical and Facility components at the new Royal Adelaide Hospital Challenges and lessons learnt from merging ICT methodologies into building work programs and practices Development and implementation of the Integration Engine Framework for integration and testing as part of actual hospital build Fiona Stuart Practice Principal - Industry Solutions, Healthcare HP Enterprise Services Fiona Stuart is the Practice Principal for Healthcare within HP s Industry Solutions area. In this role, she supports the go-to-market activities, business development and delivery for HP s activities in the Healthcare sector. Fiona has over 25 years experience in ICT over a number of industries. She has specialised in Health since Fiona is an inaugural Certified Health Informatician Australasia (CHIA) and has previously practiced as a certified enterprise architect. 9
10 Main Conference Agenda NOVEMBER 2015 INTERCONTINENTAL SYDNEY, AUSTRALIA Simon Steele Solution Architect HP Enterprise Services Simon Steele has a career that spans the IT and Telecommunications industries, where he has designed, implemented and supported large ERP software systems and designed and installed a wide-scale fixed wireless network for providing broadband services in regional Australia. Simon joined HP in 2012 as a Solution Architect for the Royal Adelaide Hospital project. Simon is TOGAF 9 certified and is responsible for the solution design and design co-ordination of the in-building system integration at the Royal Adelaide Hospital s new facility with Imatis, South Australian Health and other ICT vendors. Simon has been the Lead of the ICT Technical Workgroup incorporating lead solution engineers from all vendors involved in providing ICT at the Royal Adelaide Hospital s new facility. 3:00pm New Approaches to Clinical Engagement and Technology Uptake in Hospitals More efficient collaboration between clinicians and technologists to achieve digital solutions New models of technology provision to hospitals Integrating evidence based medicine with evidence based technology, and evidence based design Dr Keith Joe Chief Medical Information Officer Datacom Keith s role at Datacom involves providing expertise around the direction and development of healthcare solutions. He has held senior positions in medicine including Emergency Department Director, Director of Hospital Training, and is a current practicing Emergency Physician. Keith recently held concurrent positions as an IT Implementation Manager (for acute and critical care technology)and Clinical Design Lead (evidence based built environment design) at Australia s busiest hospital. Following on from this, he was the Clinical Director of the Australian Centre for Health Innovation for 3 years where he developed a deep understanding of health technology, devices and applications in hospitals, and the drivers and barriers to adoption in Australasia. 3:45pm Afternoon Refreshments 4:15pm 5:00pm 5:45pm End of Day Two From paper to digital: the impact of safe and effective use of ICT on healthcare delivery Clinicians use of online evidence and its integration into, and impact on, work practices and decision-making Quantify how investments in digital technology can translate into measurable improvements for patient safety and health professionals work Case Study: Success & promises of emedication Management in hospitals Professor Johanna Westbrook Director, Centre for Health Systems and Safety Research Australian Institute of Health Innovation, Macquarie University Professor Johanna Westbrook, is Director of the Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University. She is internationally recognised for her research evaluating the effects of information and communication technology (ICT) in health care. She has led national research on medication safety informatics, conducting comparative studies of electronic medication management systems, their effectiveness in reducing error rates, their propensity to introduce new errors, the cost-effectiveness of these systems and their impact on health professionals work. This research has received considerable national and international media attention and awards. She has over 300 peer-reviewed publications, has been awarded more than $38M in grants and made over 100 national and international presentations.she is currently leading a large-scale study investigating the impact of ICT on the integration of community and aged care services. In 2014 she was named Australian ICT professional of the year by the Australian Information Industry Association for her research contributions. Panel discussion: The future of healthcare: digital hospital, within & beyond the walls Closing remarks by Conference Chairman & Thank you 10
11 Post Conference Workshop 27 NOVEMBER 2015 INTERCONTINENTAL SYDNEY, AUSTRALIA DAY THREE - 27 NOVEMBER 2015 Design Thinking Workshop: Supporting the Integrated Care Process: 9:00am - 12:00pm This half-day workshop will be an immersion into the Design Thinking process and will demonstrate how this process can be used to uncover innovative ideas and ways to solve mundane and seemingly stuck problems that impact healthcare delivery from a quality and efficiency perspective. Calvary SilverLining case study will be used as a starting point. The workshop will be divided into three segments and participants will be in small working groups to work through a range of solutions, find the best few and then best option to solve the challenges. Three Main Segments Calvary SilverLining case study will be used to set context, to capture key observations that relate to workflow and environment and to extract and define core needs from the insights. Rapid, high-level solution development: Groups will be asked to storyboard how the solutions will be implemented and to add priority to the core solutions. Top 2 ideas will be presented, information will be consolidated with a final preparation of a document/ slide deck that speaks to the challenges and outlines the high level solutions. About Your Workshop Leaders Tanya Felton National General Manager, Health Industry Development Telstra Tanya Felton is Telstra s Global Industries healthcare leader. Her healthcare background is focused on technology and she has a passion for smarter, connected hospitals and health systems. Joining Telstra in 2011, Tanya works with customers to create innovative solutions to solve the challenges of delivering health services in complex environments. Most recently, she undertook a Design Thinking project with Australia s largest not for profit health care provider to understand and enable better care. Dr. Simon Kos Health Industry Manager Microsoft Dr. Simon Kos is the Health Industry Manager for Microsoft in Australia. Since 2010, he is responsible for the vision for health in Australia, and how Microsoft solutions and partners make that a reality. Prior to joining Microsoft, Dr. Kos worked with global health IT companies Cerner and InterSystems as they implemented some of the largest e-health initiatives in Australia. Before moving into technology, Dr Kos worked as a medical doctor focused on critical care. 11
12 Post Conference Workshop 27 NOVEMBER 2015 INTERCONTINENTAL SYDNEY, AUSTRALIA Hospital Tour: The Chris O Brien Lifehouse: 2:00pm - 3:30pm *More than half of the vacancies for this tour have been filled up. Places are allocated on a first-come-first-served basis Exclusively Conducted by the CEO and CCO of The Chris O Brien Lifehouse Eileen Hannagan Chief Executive Officer The Chris O Brien Lifehouse Visit Australia s first world-class, fully integrated private cancer hospital and research centre to offer all cancer-related services under one roof. The Sydney-based Chris O Brien Lifehouse is dedicated to treating the whole patient, not just their illness but also to improving their quality of life which represents an important shift in the delivery of health care in Australia. Professor Michael Boyer AM Chief Clinical Officer The Chris O Brien Lifehouse Lifehouse is transforming cancer treatment for Australians through an environment thriving on discovery, research and uncompromising care. Lifehouse is committed to building a medical facility which not only provides a revolutionary approach to patient care, but also employs some of the most advanced technology in the world to support its endeavor. The facility integrates clinical care, research, education and integrative therapies, creating opportunities for innovative discoveries, compassionate holistic care and better outcomes for patients, their families and carers. 12
13 Digital Hospital of the Future, Australia 2015 Maximizing Digital Technology to Create Exceptional Patient Experience and Improve Healthcare Efficiency NOVEMBER 2015 INTERCONTINENTAL SYDNEY, AUSTRALIA Capitalize on this Conference! Do you have solutions to help enhance the digital experience in the healthcare industry? Looking for the ideal platform to raise your profile and to increase your ROI? Leverage on our limited sponsorship packages to strengthen and confirm your market position through consistent and continual branding and take advantage of the plethora of opportunities with high-level decision makers. Your Partnership with us will provide you with: Unparalleled industry exposure Leads generation and set-up of meetings with key decision makers Positioning your company as a thought-leader Reaffirming your position in the industry Please contact Mary Ann Aguilar at or [email protected] to discuss potential sponsorship opportunities or to custom make your own package. Benefits as Media Partner or Supporting Organization at Digital Hospital of the Future, Australia 2015 Enhance your corporate profile and visibility within your industry - Your company s logo will be emblazoned on our brochures and distributed to healthcare professionals across Australia Affiliation with Asia s best commercial event organizer Clariden Global events are widely known and trusted throughout Asia for giving best value to senior industry executives. We partner with selected media and supporting organizations, capable of delivering the highest caliber of expert knowledge and key industry insights to the target market. If you meet the criteria mentioned above and would like to explore the opportunity to partner with us for Digital Hospital of the Future, Australia 2015, please contact Eileen Ryan at or [email protected] 12
14 DIGITAL HOSPITAL OF THE FUTURE, AUSTRALIA November 2015 InterContinental Sydney, Australia REGISTRATION PAGE Please complete this section. Booking Contact (Approving Manager) Mr/Mrs/Ms: Job Title: Department: Telephone: Fax: Organization: Address: Postal Code: I would like to receive more information on hotel accommodation using Clariden Global coporate rate. Promotional Code (Optional): Please register the following participant(s) for this Conference (Please tick to select your Conference packages. You may tick more than one.) 1st Participant Name (Mr/Mrs/Ms): Job Title: Department: Telephone: Fax: Date of Birth: Conference Package Selected: 2nd Participant Name (Mr/Mrs/Ms): Job Title: Department: Telephone: Fax: Date of Birth: Conference Package Selected: 3rd Participant Name (Mr/Mrs/Ms): Job Title: Department: Telephone: Fax: Date of Birth: Conference Package Selected: 4th Participant Name (Mr/Mrs/Ms): Job Title: Department: Telephone: Fax: Date of Birth: Conference Package Selected: 4 WAYS TO REGISTER [email protected] Fax: Call: Website: PAYMENT METHODS BY CHEQUE / BANK DRAFT : Made payable to CLARIDEN GLOBAL INTERNATIONAL LIMITED and mail to: 3 International Business Park, #04-29, Nordic European Centre, Singapore BY TELEGRAPHIC TRANSFER TO: Bank Name: Standard Chartered Bank Bank Code: 7144 Bank Branch Code: 001 Bank Address: 6 Battery Road, #01-01 Singapore Bank Account No: Bank Account name: CLARIDEN GLOBAL INTERNATIONAL LIMITED SWIFT Code: SCBLSG22 Please note that all bank charges are to be borne by participants. Please ensure Clariden Global International Limited receives the full invoiced amount. Note: Please include invoice number on all payment types and your company s name in your payment instructions for our reference. CREDIT CARD: To make payment by credit card, please call our client services hotline at HOW TO REGISTER AND PAY An invoice and registration confirmation will be sent within 7 days, please contact us if you have not heard from us within 7 days. Payment can be made by credit card, by bank transfer or by cheque made payable to CLARIDEN GLOBAL INTERNATIONAL LIMITED. CONFERENCE FEES ALL PAYMENTS MUST BE RECEIVED IN ADVANCE OF THE EVENT. Conference Packages For Hospitals, Clinics and Government A: 2-Day Conference B: 2-Day Conference + Workshop & Tour 1st Early Bird Fee (If payments and registrations are received by 1 October 2015) AU$1,695 AU$2,095 2nd Early Bird Fee (If payments and registrations are received by 29 October 2015) AU$1,895 AU$2,295 Regular Fee AU$1,995 AU$2,395 ACCOMMODATION Accommodation is not included in the program fee but you will be entitled to use our corporate rate for your accommodation. Information will be sent along with your registration confirmation. CANCELLATIONS AND SUBSTITUTIONS Once we have received your booking, the place(s) are confirmed. No refunds will be made for any cancellations, however, program credits of equivalent value only applicable for Clariden Global events will be provided. Credits can only be redeemed for 1 program and is valid for only one (1) year from date of issue. C: Workshop & Tour For Vendors and Solution Providers: D: 2-Day Conference E: 2-Day Conference + Workshop & Tour AU$995 AU$2,495 AU$2,895 PLEASE NOTE: The conference fee includes lunch, refreshments and conference documentation. Payments are required with registration and must be received prior to the Conference to guarantee your place. CONFERENCE VENUE AND ACCOMMODATION INFORMATION AU$995 AU$2,695 AU$3,095 InterContinental Sydney, Australia November Macquarie St, Sydney NSW 2000, Australia Tel : Website : AU$995 AU$2,795 AU$3,195 Substitution with a qualified candidate is allowed by providing at least 5 working days of advance notice to Clariden Global. One time substitution is allowed with no charges. Subsequent substitutions will be charged 10% admin fee. ALL CANCELLATIONS MUST BE RECEIVED IN WRITTEN FORM PLEASE NOTE: CLARIDEN GLOBAL INTERNATIONAL LIMITED reserves the right to change the content and timing of the programme, the speakers and the date and venue due to reasons beyond their control. If in the unlikely event that the course is cancelled, CLARIDEN GLOBAL INTERNATIONAL LIMITED will refund the full amount and disclaim any further liability. ENQUIRIES: If you have any queries about registration or payment please do not hesitate to contact our client services department on PRIVATE DISCLOSURE STATEMENT: Any information provided by you in relation to this event is being collected by CLARIDEN GLOBAL INTERNATIONAL LIMITED and will be held in the strictest confidence. It will be added to our database for the primary purpose of providing you with information about future events and services. Visit us at for upcoming events FOR OFFICIAL USE FEE RECEIVED REFERENCE L5204/LG/ET/MA
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