Internet of Things and Mobility. How Internet of Things and Mobility drives Consumer Engagement

Transcription

1 Internet of Things and Mobility How Internet of Things and Mobility drives Consumer Engagement

2 Digital Anywhere, any time, on any device ANY WHERE, AT ANY TIME SMART MOBILITY OMNI COMMERCE PAYMENT LOYALTY ON ANY DEVICE 2 30/10/15 Martin Gruber

3 Tomorrow s Enterprise, starts today From a product centric to customer/service centric approach SOCIAL & MOBILITY Online Real-time As-a-Service Contextual Shared Open Secured End to end ANALYTICS & CLOUD CASE FOR ACTION Changing Customer Demand Changing Competition Changing Ecosystem Changing Regulations Changing Costs Changing Security Necessities New Business Models Lowering everybody s costs TOMORROW S ENTERPRISE Customer Centricity & Intimacy Smart, Connected Products, Processes & Services OUT Adapt or Fail IN 3 30/10/15 Martin Gruber 3

4 Atos Tomorrow s Enterprise Digital capabilities will determine which companies create or lose value Placing client at the heart Re-designed consumer experience and end client engagement Infrastructures, personnel, and customers are secure and compliant Reducing Risks Customer Experience Trust & Compliance Digital Empowerment Tomorrow s Enterprise Decisive Connected Innovative Automated Secure Powered by Atos Core IT Competences Business Reinvention Operational Excellence Creating Value Business models to take advantage of new, agile digital networks Excellence, efficiency, and resilience of businesses and operations Optimizing Costs 4 30/10/15 Martin Gruber 4

5 Mobile Employees Empower your Team Employees are mor mobile than before 1 out of 3 employees works mobile 4 out of 5 emplyees work outside office at least partially 5 1 out of 2 want to work independently from where they are 61% of global employees complain, that IT s infectivity influences their productivity negatively CEB, IT Impact Report: Five Key Findings on Driving Employee Productivity, Arlington VA, Q1 2014, Page /10/15 Martin Gruber

6 OK, we know that but what is the solution? /10/15 Martin Gruber

7 Atos Services to enhance productivity Mobility for employees (B2E) 84% with workforce productivity gains ATOS Pre-Packaged Apps Workforce and Salesforce Management Mobile Security Augmented Reality, Wearables, /10/15 Martin Gruber

8 Business Case: OMV Petrom Workforce Management OMV Petrom Exploration & Production Maintenance uses Mobile App, for solving orders per year Why? minimize Printing and Paperwork reduce physical handover hugh communication and travelefforts interruptions in daily work What? implementation of SAP PM and WFM access to orders, contracts, documentations recording of activities, efforts and material How? data collection on field of work on-line and off-line availabilit higher dataquality minimize errors 8 30/10/15 Martin Gruber

9 Mobility Strategy Platform approach strong Partner for Enterprise Mobile Business Solutions Mobility Platform Approach Platform approach One Stop Shop Mobility Service One Stop Shop Mobile Consulting Integration Operation & Maintenance Mobile Development Mobile Devices as a Service Cloud option no initial costs scalability clear Service Definition Pay per use 9 30/10/15 Martin Gruber

10 ATOS Service for new business models B2E and B2B Services Enterprise Mobile Management Business und Productivity Apps Pre-Packaged Apps B2C packages as a service Mobile Payment & Loyalty Promotional Wall & Smart Vending 74% with revenue gains due to mobile /10/15 Martin Gruber

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12 What Customers Want to Do: Personalize the Consumer Experience Directly interact with the consumer Create a personalized consumer experience Create network effects between groups of individuals Real-Time Analytics Up to date revenue and location analysis Discover trends as they occur Interpret and predict purchase patterns Understand sales down to the individual consumer level Expand Market Reach & Channel Utilization Create new revenue streams. Reach new market segments and locations faster Optimize Operations Real-time data on all vending machines Automatic service ticket creation and maintenance Real-time inventory & streamlined replenishment Reduce energy costs at every step /10/15 Martin Gruber

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17 PromoWall Capture QR codes Promotion Inbox Indoor Location Home Delivery User Entertainment Expiration Timer Cloud Payment Store Redemption

18 18 30/10/15 Martin Gruber ATOS SVM Video

19 Any questions? 19 30/10/15 Martin Gruber