Looking to improve efficiency and control?

Transcription

1 Looking to improve efficiency and control? Ensure you can meet the challenges of an ever increasing volume of paper and data LIMITED

2 Our mission is to ensure our customers can meet the challenges of an ever increasing volume of paper and data. s s s Twofold provide paper and data solutions for organisations that are looking to improve process, efficiency and control. Our traditional, hybrid and digital mailroom technologies enable our customers to automate their document processes resulting in: Reduced costs Improved business efficiency Improved customer service Regulatory compliance All Twofold solutions are backed up by our renowned high levels of customer support. We have an enviable reputation among our 2000 UK customers who rely upon our nationwide service team. We are proud to name over 90 of the FTSE 100 and over a third of public sector bodies as customers.

3 Delivering Direction LIMITED s s s s s s s s s s s s s s s s s Every day, organisations receive large volumes of incoming documents, both in the post and by electronic methods. The ability to distribute this information promptly can significantly improve your operational efficiency and reduce processing costs. The speed and accuracy in which mail is opened, sorted and routed, directly impacts an organisations efficiency. Classifying the contents of your mail and getting it processed as quickly as possible, eliminates expensive manual work, improves customer service and allows you to hit tight Service Level Agreements (SLA s) for time critical documents. It is difficult to imagine an industry or public sector service for which this wouldn t be one of the most critical business activities. Whilst this is not a new business process for most organisations, the latest in scanning technology and functionality enables you to do so much more than just capture an image. capture involves image enhancement, data extraction using advanced ICR (Intelligent Character Recognition) and OCR (Optical Character Recognition) technology, as well as validation and classification. essentially refers to the storage and retrieval of electronic business documents. It is within Electronic Content (ECM) systems that the advanced benefits of integration, collaboration and enhanced workflow can be found. Efficient and timely communication with customers, suppliers, stakeholders, regulators and employees is a mission critical process that can help maintain compliance and reduce operational costs. Many businesses struggle with slow manual driven processes that can often create bottle necks in production as well as low staff morale. provide an easy and flexible way to pay for your postage. Users of Twofold will receive up to 30% discount for every piece of mail sent. Making it significantly cheaper to send franked mail rather than using stamps. s with or without attachments, faxes and e-forms can be detected and delivered automatically, while paper mail and documents can be securely passed through letter openers and extractors, processing up to 60,000 items per hour. These scanner friendly machines quickly prepare your incoming documents ready for sorting and distribution. The process of sorting typically takes place in two ways. Inbound paper based mail needs to be opened and sorted by hand or more effectively opened and scanned into a digital mailroom sorting process. s, faxes and scanned documents can then be routed through, automatically processed and classified. This solution then extracts the important information using back end applications to cross reference the details and places the data straight into your business process, in a fraction of the time, at a fraction of the cost. Any paper document that arrives from the sorting process, needing to be automatically identified, can be scanned or digitised and then passed back through as an electronic document to follow the same route as an , fax or e-form. Using smart intuitive technology, you can s s remove the slow ands error Once captured, both s s s s s prone manual process of business and transactional data capture and have data is smoothly integrated clean reliable data that into your line of business instantly feeds your line systems providing instant of business systems. collaboration whereby Simple desktop, high multiple people can work speed production level The result is a secure, on the same document. scanners or your multiefficient and cost effective function devices can create way of improving your Organisations that enhance instantly retrievable images business processes while the reliability, visibility and from any line of business reducing your costs. control of their business application from anywhere can adhere information Capturing and delivering in the organisation with no s s ss to changing compliance s s s s only clean and accurate lost documents en route. regulations. This will also data into your line of enable them to meet Our Bureau service provides business applications customer expectations a secure and reliable provides reliable through improved services solution for those who information, which giving them the edge want to dramatically reduce combined with improved over their competitors. their storage needs and access via a document costs without the need management system, ECM also provides the for an in-house capturing will optimise your data for the automated and archiving system. business processes. preparation and processing of outgoing documents such as invoices, statements and contracts. Keeping these in electronic format maintains control and helps keep production costs down. s s s s s s s Mailing software can dynamically design and brand your documents in a way that promotes your business today and in the future. By providing automatic delivery to the lowest cost method, including , fax, print, EDI, XML or web, documents can be sent in batches saving you thousands of pounds and reducing your carbon footprint. Business performance is greatly improved as these electronic documents are ready for archiving and retrieving through a document management system at point of creation or automatically sorted prior to the print run for faster processing through an automatic folder inserter. will fold, insert and seal documents into an envelope up to 30 times faster than doing it by hand. s are collated and folded prior to insertion, providing a neat and professional looking pack. Through optical mark recognition or barcode reading, multi-page statement and invoice runs can be processed securely and efficiently. With their compact design and low noise levels, are designed to fit into any office or post room environment as well as being secure and easy to use. Twofold also offer a wide range of high quality, machine compatible envelopes, designed for optimum performance through a folder inserter whilst presenting a professional image. Featuring advanced technology, you can create the right impression by printing logos and customised slogans directly on to your mail items. All postal rates and services are stored in the machine s memory and are automatically calculated via integrated scales or weigh platforms, minimising costly mistakes. machines can connect directly to folder inserters, computers and printers ensuring any efficiency and cost savings are maintained right up to the last stage of your document s journey.

4 Benefits of working with Twofold Organisations that embrace automated document solutions free themselves from the laborious burden of paper intensive processes, thus better utilising their core strengths to survive in competitive markets. The key is finding the right balance for your organisation. By understanding the most effective process for paper and data, we can offer our clients innovative and tailor made solutions, resulting in an efficient and seamless customer experience. Service & Support One of our core values is providing excellent support and maintenance, which we feel is key in ensuring we build strong relationships with our customers. All of our innovative solutions are fully supported through our team of qualified support personnel and field engineers. Our nationwide service team guarantees we are only a short distance from your site enabling us to keep response times as quick as possible. When you call our support helpline you speak directly with an experienced member of our team who will immediately be able to help you. As all businesses do not run in the same way or require the same levels of support, we offer a range of standard and bespoke maintenance contracts to suit your individual needs. Our consultants have the experience and knowledge to understand your document processes, and can advise on best practice and more effective processes for your business. By capturing your specific requirements from the start, we offer scalable solutions that give you your desired levels of efficiency and control throughout your business. Our focus is on ensuring your business preserves efficiency, security and control by providing high levels of service and support with prompt response times and minimal disruption to your business. Twofold Customers: Banking Abbey American Express HBOS Bank of England HSBC Barclays J P Morgan Lloyds TSB Royal Bank of Scotland Insurance Axa CGNU Direct Line Fortis Churchill Prudential Swiftcover Zurich Manufacturing & Pharmaceuticals Astra Zeneca BAE BMW Glaxosmithkline Ford Rolls Royce Sony Unilever Retail Argos Asda B&Q Boots Gucci Marks & Spencer John Lewis Sainsburys Tescos Media & Telecoms B Sky B BBC T Mobile Hutchinson ITV Cable & Wireless Virgin Yell Transport & Leisure AA British Airways First Choice Holidays London Underground P&O RAC Thomas Cook Virgin Atlantic This is time-saving, paper-saving, money-saving and brilliant. IT Manager, Distribution Company Thank you once again for your own prompt attention, support and assistance. Accounts Receivable Manager, Mobile Telecommunication Company Have been very pleased over the years with prompt attention to call out and efficiency, courteousness and helpfulness of engineers. Post Room Manager, Council Utilities Centrica (British Gas) EDF Energy Npower E.On Scottish Water Scottish Power Three Valley Water Yorkshire Water Public Sector Buckingham Palace Cambridge University DTI Glasgow City Council HMRC Liverpool City Council Oxford County Council Oxford University

5 Twofold Limited 77 Milford Road, Reading, Berkshire RG1 8LG Telephone: Fax: www: twofold.co.uk Registered in England No