Department of the Navy ebusiness Operations Office

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1 ebus iness Innovation DON Card Management Department of the Navy ebusiness Operations Office Presented by: Ms. Karen Meloy Deputy Commander, DON ebusiness Operations Office

2 Agenda Alignment Process Technology Organization Measure the Results Enabling Transformation

3 Foundation for Transformation MISSION: ebusiness Innovation Card Management Department of the Navy ebusiness Operations Office Strategic Plan December 2002 We Are Here Continue To Add Value Charter September 2001 Strategic Plan The Road Map December 2002 Validating the terrain

4 Products & Services ebusiness Innovation Operations Pilot projects Navy / Marine Corps Executive Agent: DoD Rapid Acquisition Incentive - Net Centricity Virtual clearinghouse Consulting / Research Senior Navy transformation initiatives Card program management Purchase Card Travel Card Fleet Card Common Access Card Policy Smart Card Purchase Card Customer service/help desk Configuration Management

5 Innovation Center Process Transformation Technology Organization Results ebusiness Pilot Program $20M corpus FY03 FY04 $13M Deliver solutions in days Government / Industry Teams In concert with President s Management Agenda ROI: 7:1 Results: Conducted ebusiness Pilot Pilot projects Pilot Pilot projects completed to to date date have have gone gone onto onto DONwidwide implementation implementation DON- 33 are are in in process process of of being being adopted adopted DOD-wide DOD-wide Active Active Pilots Pilots

6 Direct Fleet Support Automated Digital Calibration Readings ROI: 11:1 $48M (FY03-07) Naval Construction Forces SEA BEE Link ROI: 19:1 $15M (FY03) Provides a streamlined BPR for data collection, analysis, and reporting of measurement data using ruggedized PDA s, laptops, XML forms. NAVAIR funding FY04 installations. Provides platform for independent communications software to run on a PDA. Gives Navy/Marine Corps the ability to securely transmit encrypted data files to and from forward positions using a tactical radio. Military Flight Operational Quality Assurance ROI: 11:1 $164M (FY03-07) Electronic Planned Maintenance System ROI: 10:1 $11M (FY03-07) Process utilizing COTS hardware/software to collect, analyze & disseminate flight data through a web-enabled knowledge management repository, accessible at the squadron & enterprise levels Backend processing of electronic technical feedback reports enable electronic, paperless/real-time distribution of maintenance procedures, feedback reports and improves electronic schedules.

7 Beyond Pilot Execution Opportunity Analysis Stakeholder Support Critical Reengineered processes Locating sponsorship for Success metrics implementation Return on investment Realignment of funding Next steps for production Monitor projects post pilot Leveraging Current Portfolio Fixing pieces of the process a wider perspective Building interfaces between executed pilots and existing systems Combining submissions that solve similar problems Standard environments vs. Creating competing products Providing End to End Business Process Improvement

8 Consulting and Research Process Transformation Technology Results ebusiness Clearinghouse Robust Capability integrated with Pilot process Engaged in standards and BPR tools / methodologies Evolving to selective engagement process Integral to Clearinghouse ROI: 5:1 Organization Results: Successful completion of 57 Innovation Engagements to date 8 Projects in process Clients include: SECNAV, DNS/ OPNAV CIO, FAMs, NAVSAFECEN, ONI, USMC (LP), OCHR, CHINFO

9 Summary Process Transformation Technology Organization Results Pilots: Test driving solutions Clearinghouse: First choice for complete ebusiness information Cards: Centralized control enabled by

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