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1 Division: Administrative & Organizational Studies (AOS) Program Area: Instructional Technology Course #: IT7120 Course Title: Project Management Section #: 001 Credit Hours: 4 Term/Year: Summer 2010 Course Location: EDUC 0357 Class Meeting Days and Hours: Monday & Wednesday 5:30 pm - 9:10 pm Instructor Information Name: Debra M. Smith MBA, PMP Office Hours: via or phone by appointment ax0275@wayne.edu (preferred method of contact) Course Web Site: Pipeline (Blackboard.wayne.edu) Biography: During my 30 year business management career I have been responsible for strategic planning, project management, and global corporate training. I worked with a diverse group of professionals to conduct needs assessments, develop and execute project plans, implement quality initiatives, design and deliver corporate training, and manage evaluations. I am a PhD candidate in Instructional Technology with an emphasis in Instructional Design and Performance Improvement. My MBA is in Quality and Operations Management and I am a Project Management Professional (PMP). As a corporate trainer, I taught project management to business professionals from Europe, South America and Asia. At the university level, I have taught needs assessment, evaluation and project management. My research agenda is focused on pedagogy, narrative, transformational and activity based learning, as well as attention, motivation and cognitive load for adult learners. My dissertation addresses how best to design instructional narratives for adult learners. Presently, I am working at Wayne State University in the Office for Teaching and Learning (OTL). In my role as an OTL instructional consultant, I provide faculty and staff with individual consultations and workshops in Blackboard.
2 Course Purpose and Goals Course Description (from catalog): Principles and techniques of project management. Topics include: Tools used to manage instructional projects, components of management plans, software used to create management plans. This course provides you with an opportunity to discover how project management is used to complete an instructional design project. Although Instructional Design has not formally been identified as a prerequisite for this course, it will be important for you to have working knowledge of the instructional design process. Overall Goal: Given an instructional design project students will prepare an instructional design project management plan correctly applying the 10 step process (Geer ID Project Management model). Course Objectives Given descriptions of four activities, students will correctly identify which activities are projects. Given a diagram of the 10 step project management process, students will correctly label the steps that correspond to ADDIE (the ID development process model). Given a diagram depicting the variables of scope, time and cost, students will correctly explain how each variable will be used to manage their instructional design project management project. Given a project description, students will correctly decompose requirements into milestones, activities and tasks. Using a timing worksheet, students will correctly estimate project time for activities and tasks. Using Microsoft Project, students will correctly input their project milestones, activities and tasks to build a network diagram showing the critical path. Given project information, students will correctly develop the project blueprint. Given a risk, issue and constraint worksheet and assessment matrix, students will correctly identify project risks, issues and constraints and assess project risks. Using a budget worksheet, students will correctly estimate project cost. Given an ID project management completed project, students will correctly develop an evaluation plan to assess the long-term effectiveness of the materials. 2
3 Course Prerequisites Proficiency in Windows (2000/2007, XP, Vista, Windows 7) environment. o Work with multiple windows. o Copy & paste between windows, without a menu. o Differentiate among radio buttons, check boxes, buttons and fields. o Control what is on top on the desktop. o Send and receive documents using . Use Blackboard to retrieve course documents and submit assignments. Note: If you lack proficiency in Windows or Blackboard, you must complete training courses on your own time. Required Textbook (Available at Barnes & Noble) Geer, Michael (1992). ID Project Management: Tools and Techniques for Instructional Designers and Developers. Educational Technology Publications. ISBN-13: This textbook will be an important resource for learning the instructional design project management process. I will supplement the text with more current worksheets and practice guidelines. Additional readings will be distributed in class or posted on Blackboard. Software Microsoft Project will be used in this class. A link will be provided on Blackboard to a free 60-day trial version. MS Project is also available in the WSU computer lab. Course Structure Our class meetings will be divided into three related sections; first I will attempt to clarify the reading and supplement it with stories and examples to answer the question, what is it? After the break, in the second section, I will introduce an activity or an interactive example so we can work together to discover how does it work? In the third section, you will work as part of a team to practice applying what it is and how it works to a real instructional design project. This will give you an opportunity to answer the question, how can I do it? 3
4 Course Expectations Preparation is a critical part of active learning. To describe this process, I use the word PLAY as an acronym for: Prepare: Do something to get ready for class read the assigned material! Live it: Think about how it works and how you might do it! Ask: Ask questions, talk about what you read and what you already know with others! Yahoo: That moment of joy when you realize that you know how to perform the step! I expect you to be ready to PLAY at each of our class meetings. Assignments These assignments are opportunities for you to practice the course concepts and demonstrate your understanding of how the concepts can be successfully applied. Submit your professionally prepared (no spelling or grammatical errors) assignment electronically through the Assignment area in Blackboard by the beginning of class on the due date. Task Points Due Date Blog about you (on Blackboard) 5 points July 12 ID Project Management Plan-Team Plan 30 points On-Going Work Breakdown Structure (WBS) 15 points July 28 ID Project Management Plan (Geer Model) 35 points August 11 ID Project Management Plan Presentation 10 points August 16 Reflection Paper 5 points August 18 Total 100 points Assignment: Blog about you (on Blackboard) (5 points) Purpose: Creating a blog will help your fellow students and I discover your personal interests and professional objectives. How this assignment will contribute to your learning: Knowing something about the students you are taking this course with is an important first step toward being able to work together and have meaningful conversations. 4
5 Requirements: A thumbnail size picture of you cropped so that it only includes you. A paragraph or two describing your background and interests. Three links to sites you find useful. These do not have to be instructional sites. Post your blog on Blackboard Assignment: ID Project Management Plan-Team Plan (30 points) Purpose: This assignment provides you with an opportunity to work through the instructional design project management process steps as a member of a team where together (using your collective intelligence) you will determine how best to apply the relevant elements of each step. How this assignment will contribute to your learning: Working with the important elements of each step and trying out various ways to apply them will prepare you for producing your own instructional design project management plan. I developed this assignment because I wanted to provide you with a chance to practice each process step and figure out how it might work by actively discussing the possibilities with your peers. Requirements: For this assignment you will work as part of a team to develop an instructional design project management plan using Michael Geer s 10 step ID Project Management model. You will work on this plan during class. Your tasks will be related to the content addressed in the assigned session reading and associated lecture. Successful team completion of each step in the 10 step model is worth 3 points. Your attendance and active participation is required to receive points for this assignment. Assignment: Work Breakdown Structure (15 points) Purpose: A Work Breakdown Structure answers all three project management questions; what are you going to do, how long will it take and how much will it cost. This assignment will help you become familiar with one of the more commonly used project management software tools, Microsoft Project, to document and graphically show the answers to those project management questions. How this assignment will contribute to your learning: Translating your project work into activities and tasks, putting those activities and tasks in logical order, and determining the length of time each activity will take will enable you to see a visual snapshot of your project. 5
6 I chose this assignment because I want you to discover how to put together a work breakdown structure. I also want you to experience how long it might take for you to learn how to use client project management software. Requirements: Create the Work Breakdown Structure (WBS) for your ID Project Management Plan. Identify your resources, activities, tasks and milestones and estimate the time required. Identify predecessor, successor and concurrent relationships. Enter your information into Microsoft Project. All tasks must have realistic durations based on the resources assigned. Precedence s must be defined and must be logical Select the Network diagram view and review your critical path Note: A break in the critical path is an indication that precedence relationships and/or due dates are not what they should be. You are expected to resolve these issues before submitting your Work Breakdown Structure. Assignment: ID Project Management Plan (Geer Model) (35 points) Purpose: This assignment enables you to demonstrate that you know, can explain and can apply the instructional design project management process. How this assignment will contribute to your learning: Successful completion of this assignment means that you can recall the important concepts, explain and use them to analyze an instructional design project and put together a project management plan that will successfully deliver a product to a customer. I chose this assignment because it provides measurable evidence that you are capable of using the ID PM process to manage a project. Your completed ID PM plan can be used as part of your professional portfolio to obtain future instructional design and/or project management work. Requirements: Select an instructional design project and prepare an Instructional Design Project Management plan following the 10 step process Geer ID Project Management model. I expect your plan to be pages in length, double-spaced. Your ID project management plan must include: Introduction Step 1: Scope Step 2: Organize Step 3: Gather Information Step 4: Create Blueprint Step 5: Create Materials Step 6: Test Draft Materials Step 7: Produce Master Materials 6
7 Steps 8 & 9: Manage Reproduction & Distribution Step 10: Evaluation Appendix Note: A grading rubric and detailed instructions will be provided for this assignment. Assignment: ID Project Management Plan Presentation (10 points) Purpose: Successfully preparing and presenting information to an audience requires practice. This assignment is an opportunity for you to practice putting together a brief, concise summary of your instructional design project management plan and sharing it with a client. How this assignment will contribute to your learning: Consolidating and succinctly summarizing information will prepare you for delivering professional presentations. Practicing your presentation delivery to an audience will help you build both your skill and confidence in public speaking. I chose this assignment because it provides a realistic, practical way to gather your information, tailor it to your audience, deliver that information and receive positive, constructive feedback from your peers. Requirements: Prepare a non-powerpoint 10 minute presentation of your Instructional Design Project Management Plan. Assume you are making this presentation to your client. Explain how customer requirements will be addressed (what you are going to do). Discuss how long the project will take. Identify how much it will cost. Explain how your resources will be managed. Discuss your evaluation plan. Request customer blueprint approval. Assignment: Reflection Paper (5 points) Purpose: Reflection is a chance for you to review your learning experience, discuss how you have integrated the information and made it your own. How this assignment will contribute to your learning: Thinking through your class experience enables you to assess how you will use your new knowledge and connect it with other ideas and processes. I choose this assignment because it is an opportunity for you to put your learning experience into your own words and assign meaning to it. This is your chance to assess, question, draw conclusions, summarize your understanding and/or explain how you might apply the process in the future. 7
8 Requirements: The purpose of the reflection paper is to give you the opportunity to think back over the course and see how (or whether) it has changed your view of instructional design and project management. This paper should be one to two double spaced pages in length. What was the most important thing you learned in the course? Why? Is there anything you will do differently because of this course? What? Why? What course requirement stretched your capabilities? What? How? Grades Final grades will be assigned according to the following schedule: A points B C A B C B C Student Responsibilities You are expected to prepare for each class session. As a graduate student, you are taking on the role of independent learner and scholar. This means putting in the time it takes to read and think about how you would apply what you have read to your team project, and your individual ID project management plan. Although I have tried to make the course requirements in this syllabus as clear as possible; if anything is unclear to you, it is your responsibility to contact me so I can clarify the information for you. I will be using Blackboard as our primary non-classroom communication source. I will post announcements, supplemental resources, and assignments online. You will be submitting many of your assignments online. It is your responsibility to check Blackboard to stay current. You may submit papers in Microsoft Word or Adobe Acrobat Pdf format. Your Work Breakdown Structure must be submitted in Microsoft Project. Do not submit other formats without checking with me. If you are sending files from a Mac, remember to append the correct file extension (for example,.doc for a Word file) so the file is readable on other platforms. Papers submitted in other formats or otherwise unreadable files will receive a grade of zero (0). You may resubmit such papers, in which case they will be treated as late papers. 8
9 Course and University Policies All policies stated in the Graduate Bulletin of Wayne State University apply to this course. Attendance Attendance is extremely important in this course. I have structured the course with many in-class activities to help you successfully master the material. If you must miss a class for any reason, please contact me in advance if possible. If, due to the nature of the emergency you cannot contact me in advance, please contact me as soon as possible after the class. It is your responsibility to obtain lecture information and team activity work and/or assignments from a fellow student and to make up any missed work. It is required for you to be present for all student presentations and guest speaker visits. Providing feedback and asking/answering questions is an important part of your learning experience. Late Assignments I expect all assignments to be submitted on time as detailed in Assignments section in this syllabus. Assignments turned in more than 24 hours late will receive a 15% grade reduction. Incompletes I will not give a grade of Incomplete (I) unless you and I have agreed that your grade will be an incomplete. Incomplete means you can finish the class work without any further instruction. If you have simply not finished all of the work, your grade will include missing assignments, scored as 0 points. An incomplete automatically becomes a grade of F if the work is not completed within one year. Academic Integrity It is your responsibility to adhere to the principles of academic integrity. Assignments submitted for this course are expected to be your original work, not resubmissions of work submitted in a previous or concurrent course. You are subject to the Student Due process statute governing student activities and student behavior. Cheating and Plagiarism (as defined by the WSU Code of Conduct) Cheating is copying from another student s work, or allowing another student to copy from your work. Both forms are considered cheating as they represent accepting responsibility for work one has not performed or contributing to another s acceptance of credit where credit is not appropriate. 9
10 Plagiarism is the act of presenting as your own work another individual s ideas, words, data, or research material. This includes altering the language, paraphrasing, omitting, and rearranging words to make them appear as your own. This applies equally to written, spoken, or electronic texts, published or unpublished. All ideas and quotations that you borrow from any source must be acknowledged. Both cheating and plagiarism are considered to be serious academic offenses that will result in disciplinary action. Plagiarism and cheating in any form will not be tolerated. Plagiarism can be deliberate or unintended. If you are in doubt about the use of a source, cite it. Students caught plagiarizing information from other sources will receive a failing grade in the course. University policy states that students can be subject to multiple sanctions, from reprimand to expulsion as a consequence of academic dishonesty. Withdrawal Policy Students who withdraw from a course after the end of the 4th week of class will receive a grade of WP, WF, or WN. WP will be awarded if the student is passing the course (based on work due to date) at the time the withdrawal is requested WF will be awarded if the student is failing the course (based on work due to date) at the time the withdrawal is requested WN will be awarded if no materials have been submitted, and so there is no basis for a grade Students must submit their withdrawal request on-line through Pipeline. The faculty member must approve the withdrawal request before it becomes final, and students should continue to attend class until they receive notification via that the withdrawal has been approved. Withdrawals can be requested at any point from the fifth week of class through the study day. Students with Disabilities Wayne State University is committed to providing students with disabilities an equal opportunity to benefit from its programs, services, and activities. If you have a disability that limits your participation in class in any way, please inform me and alterations in the course will be made. All printed materials are available in alternative formats. If you have a documented disability that requires accommodations, you will need to register with Student Disability Services for coordination of your academic accommodations. The Student Disability Services (SDS) office is located at 1600 David Adamany Undergraduate Library in the Student Academic Success Services department. Its mission is to assist the university in creating an accessible community where students with disabilities have an equal opportunity to fully participate in their educational experience at Wayne State University. The SDS telephone number is or 10
11 (TTD only). Once you have your accommodations in place, I will be glad to meet with you privately during my office hours to discuss your special needs. Please refer to the SDS website for further information about students with disabilities and the services they provide for faculty and students: Class Schedule The reading is necessary for both the discussion and teamwork activities. I expect you to complete the assigned reading for the session before you come to class. Date Reading Topic Activity/ Assignment Due June 30 Intro to Project Management Introductions Syllabus review July 7 Chapter 1 Overview of ID Project Management 64 Squares July 12 Chapter 2 Project Scope-Big picture Thanksgiving Blog about you July 14 Project Scope-Estimating time Making pizza July 19 Project Scope-Estimating cost Building a stadium July 21 Chapter 3 How to organize the project *Guest speakers July 26 Chapter 4 How to gather information Rapid July 28 Chapter 5 How to develop the blueprint Work Breakdown Aug 2 Chapter 6 How to create draft materials Chapter 7 How to test draft materials **Guest Speaker Aug 4 Chapter 8 How to produce master materials Chapter 9 How to manage repro & distribution Aug 9 Chapter 10 How to manage a follow-up evaluation Aug 11 How to present an ID PM plan ID PM Plan Aug 16 ID PM plan presentations Presentation Aug 18 Wrap-up & debrief Reflection paper Note: Assignments in bold type are due on the date indicated. Additional in-class activities will be added to reinforce the content. We will also be visited by three guest speakers. * Collette Pariseau & Iris Ware (July 21) will explain how the client/supplier relationship works **Dennis Opalko (August 2) will lead a discussion on how to manage project risk. 11
e-mail: tspannaus@wayne.edu Website: http://www.tspannaus.com and http://www.coe.wayne.edu/instructionaltechnology/fac-spannaus.
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