Products and Services Catalogue

Transcription

1 Products and Services Catalogue

2 An Introduction TM is one of the fastest-growing international players in the Asian region, with extensive global connectivity, world-class infrastructure and proven expertise. Today, TM is present in the United Kingdom, USA, Hong Kong and Singapore; offering a comprehensive suite of products and services that are designed to open up possibilities that support your growth in Asia.

3 Data Services

4 DATA SERVICES International Bandwidth Services TM s International Bandwidth Services link Malaysia to any destination in the world. We leverage on our extensive international network infrastructure, which comprise a combination of terrestrial, submarine fibre optic cable systems and satellites, to offer a range of high quality and responsive bandwidth services. Our Services International Private Leased Circuit (IPLC) High speed, dedicated point-to-point digital connections via worldwide submarine cable systems / satellite systems Premise Premise TM Local Exchange ICA Foreign Partner Local Exchange ITMC ITMC Landing Station IPLC ON-NET M SIA PL Foreign PL International Submarine Cable or Terrestrial Links IPLC OFF-NET International Submarine Cable Foreign Partner ITMC Partner Landing Station Foreign Landing Station Definition: Dedicated point-to-point connectivity via international submarine cable or terrestrial links or satellite from one customer premise in Malaysia to another foreign location outside Malaysia. Landing Station Local Exchange Definition: Dedicated point-to-point connectivity via international submarine cable or terrestrial links or satellite from both end terminating outside Malaysia. ITMC Local Exchange Foreign Local Loop Premise Premise Bandwidth Transit Fast and reliable, country-to-country connectivity via Malaysia Bandwidth Backhaul Focused and dedicated capacity between Cable Landing Stations or Border Stations

5 The Benefits Accentuating One-Stop Shopping Enable flexibility in service enquiry, provisioning, billing and fault reporting with single end-to-end management Bandwidth Interconnection Interconnects two different submarine systems Global VSAT Provides two-way communication links anywhere under the satellite footprints Dedicated Lines Personalised circuits are solely owned by a customer and not shared by others High Capacity Bandwidth Allows transmission of data between terminals around the world and the ability to subscribe to high capacity bandwidth ranging from 64Kbps to 10Gbps. (Global VSAT offers data connection speed of 64Kbps to 155 Mbps) Seamless Connectivity to and from Major Cable Systems such as AAG, APCN2, CUSCN, JUSCN, SEA-ME-WE3, SEA-ME-WE4, SAFE/WASC/SAT-3, DMCS, Bright, Cahaya Malaysia and major satellite systems such as Intelsat, Measat and Asiasat Applications Enquiry Ideal for international corporations and multinationals requiring high capacity, international connectivity For further details: 24 hour hotline Domestic : International : URL : Data Services > International Bandwidth Services

6 DATA SERVICES International Ethernet Services TM s International Ethernet Services are designed to deliver high bandwidth capacity, flexible service scalability and reliable access solutions for corporate networks to achieve a competitive edge in today s business world. Our Services International Ethernet Virtual Private Line Provides secured point-to-point or point-to-multipoint Ethernet connectivity deployed over TM s private Global IP / MPLS network. The service enables a more flexible and cost-effective wide area networking solution, at higher, scalable speeds across worldwide geographic areas UPE Premises / Office Network / Global Partner Network Global Ethernet Product Description TM GLOBAL ETHERNET CONNECTIVITY UPE UPE UPE Global Premises Regional / Global Office Network Global Partner Network International Ethernet Private Line Provides crossborder, end-to-end managed bandwidth, dedicated connectivity over a reliable platform at high speeds Partner EoSDH Network Premise B End Matched Cross-Border SDH Transmission Capacity TM EoSOH Network Premise A End Router Server Ethernet Interface SDH RING SDH NODE Matched Bearers SDH NODE SDH RING Ethernet Interface Router Server LAN LAN Partner s Half Circuit TM s Half Circuit

7 The Benefits High Bandwidth Capability Subscribers can enjoy higher bandwidth connectivity, scalable from 1Mbps to 1Gbps, using simple and familiar Ethernet connection with cost-effective pricing Flexible Service Scalability Flexible incremental bandwidth options are tailored to meet the actual demand of required traffic, as opposed to legacy services such as Private Line / Frame Relay / ATM bandwidth offering Ease of Use International Ethernet Services are provided via a standard, widely available and wellunderstood Ethernet interface. Using Ethernet service to extend network interconnections globally simplifies network operations, administration and provisioning Reliable and Secured Connectivity Seamless and secured Ethernet connectivity links customers in Malaysia to foreign countries via TM s extensive global network Coverage Applications For a detailed viewing of our global reach, please click here Perfect for high-end applications with fixed performance expectation and very high bandwidth requirement. Ideal as alternative solutions to the current global MAN / WAN services. Enhanced to support multimedia applications for Layer 2 enterprise networking, with higher bandwidth capacity at the simplicity of native Ethernet connectivity Enables better cost management and accommodation of ad-hoc business requirements where cross-border connectivity for high-volume traffic and mission-critical applications such as high-bandwidth data transfer, video and storage are required Enquiry For further details: 24 hour hotline Domestic : International : URL : Data Services > Global Ethernet Services

8 DATA SERVICES Global IP Services With the largest Internet subscriber base in Malaysia, and also as one of the biggest regional Internet Service Providers, TM offers extensive connectivity with other Tier 1 providers and regional carriers to ensure optimum service performance. Our Global IP Services are delivered over an extensive international network infrastructure with Point-of-Presence (PoP) located worldwide. TM s IP Network Capacity (AS4788) stands at more than 1Tbps in the near future. Our Services IP Transit Provides customised Internet access service for Internet Service Providers and Content Service Providers as well as corporations or businesses. IP Transit is offered with dedicated access link to customers from TM s Point-of-Presence (PoP) with speeds ranging from 2Mbps up to 10Gbps. Available access options include submarine cable systems, satellites, MPLS, Ethernet as well as via in-country local leased circuits and Layer 2 VPN tunnelling with SONET / SDH and Ethernet-based platform Global Co-location Router leasing with dedicated rack space enables customers to co-locate their equipment globally. This service avoids significant capital investment in equipment and local operations staff for establishing a Point-of-Presence (PoP) (This service is offered in co-operation with foreign providers or through TM Regional Offices (TMRO) in United Kingdom, United States, Hong Kong, and Singapore) IP Transit On-Net Network Program (TM AS4788 IP Network) ITMC Local Router Exchange CLS ITMC Local TM Exchange Router IP Transit Off-Net Network Program (3rd party / Partner IP Network AS#) ITMC CLS CLS CLS ITMC TM IP NETWORK AS4788 Local Router Exchange 3rd Party / Partner IP Network AS# Local 3rd Party Exchange Router *Access may be a combination of submarine cable, backhaul, local access, cross connect elements

9 The Benefits Ready-to-Support Large Bandwidth Supports wide customer base, from regional ISP to large businesses that require access speeds up to 10Gbps Close Proximity to Internet Exchanges and Tier 1 Carriers s are able to co-locate at the same data centres as other Tier 1 telecommunications and IP network providers, resulting in fast provisioning, costeffective maintenance and prompt operational response Single Global Network Worldwide Point-of-Presence (PoP) and extensive connectivity to other Tier 1 providers via a single autonomous system number AS4788 throughout the world Global Reachability Enables global reachability and enhances connectivity to global IP networks and Internet hub infrastructure Service Portal Provides visibility and realtime performance reporting for IP Transit that is available online, anywhere near you Time and Cost Savings Leveraging on TM s robust colocation facilities and fast delivery, customers do not need to build and operate their own facilities. Simple one bill concept when subscribing to TM for co-location outside of Malaysia, together with TM s other IP Services Coverage Applications Enquiry For a detailed viewing of our global reach, please click here Internet service access for Internet Service providers, Application Service Providers, Content Service Providers, Foreign Service Providers, Other License Network Operators with extensive connectivity to other Tier 1 providers and peer partners worldwide For further details: 24 hour hotline Domestic : International : URL : Data Services > Global IP Services

10 DATA SERVICES Global VPN Services TM s Global VPN services offer a secure, scalable communication network and flexible architectural option that is customised to increase the efficiency of your business, connecting your geographically dispersed employees, remote workers, business partners, branch offices and suppliers across continents in a cost effective manner. Our Services The Benefits Global IP VPN Delivers private data via a reliable and secure shared networking infrastructure which uses MPLS (Multi Protocol Label Switching) to provide a secure network based, highly scalable and managed IPVPN CE Premises / Office Network / Global Partner Network CE Premises / Office Network / Global Partner Network PE TM IPVPN NETWORK TM MPLS NETWORK CE Premises / Office Network / Global Partner Network Global Partner Network Global Premises Regional / Global Office Network MPLS Technology Provides a highly secure network and more efficient way to manage applications through MPLS technology Class of Service (CoS) Greater flexibility for customers to customise their network needs with 4 CoS offered: Multimedia Mission Critical Standard Economy Mission Critical Application Support Suitable for supporting a wide customer base from regional ISP as well as large business that requires mission critical applications and high throughput database transaction PE PE CE CE High Capacity Bandwidth Enjoy the ability to subscribe to high capacity bandwidth with speeds ranging from 64Kbps to 1Gbps

11 Rapid and Scalable Connectivity Data transmitted in its raw form enables fast packet delivery. Adding new sites or locations or upgrades is cheaper and easier as there is no need for a dedicated private leased line, hence building a viable fully meshed multisite network Managed Service The complexity of managing global connectivity will be handled by a single provider Coverage Applications Enquiry For a detailed viewing of our global reach, please click here Connects geographically dispersed employees and partners across continents. Ideal for Corporate, Multinational, Government and Other Licensed Network Operators (OLNOs) requiring high efficiency, secure global connectivity and competitive pricing For further details: 24 hour hotline Domestic : International : URL : Data Services > Global VPN Services

12 DATA SERVICES TM Media Delivery Services Enhance your streaming quality and eliminate Internet congestion with TM Media Delivery Services (TM MDS). Featuring Octoshape s patented resiliency and throughput technologies to deliver the highest HD quality streams without buffering. Our Services TM MDS Featuring Octoshape technologies to deliver High Definition streaming over the Internet, live TV streaming on the Internet, radio with instant-on audio and no buffering or dropout anywhere in the world, DVR Reverse or jump during a Live Stream and On Demand HD delivery system that s also equipped with instant seek capabilities Media Broadcaster Octoshape Encoder End-users TM MDS Connectivity Octoshape Servers TM MDS Offering:- TM MDS pushes the boundaries to offer superior quality, serious scale and sustainable economics. HD Streaming Enjoy true HD quality video over the Internet with our unique throughout optimisation technology that penetrate through congested last mile or wireless network Live Video Streaming Discover real-time Live TV on the Internet with our unique solution that addresses quality, scale and costs Live Audio Streaming Experience exceptional audio streaming with instant-on audio and no buffering or dropout anywhere in the world Video On Demand Get instant access to HD quality video and enjoy an unparalleled viewing experience with our On Demand delivery system that s also equipped with instant seek capabilities

13 Our Services TM MDS Features:- HD TV Quality Octoshape technologies focused fixing the reliability and sustainability of video quality over the Internet. Octoshape transport protocols are not susceptible to Internet congestion and packet loss like traditional technologies, therefore sustain high quality video for the duration of the viewing TV quality experience DVR (Digital Video Recording) Capability Reverse or jump forward effortlessly in time during streaming. Video playback is instant with consistent high quality, with lightning fast channel switching and exceptionally buffer-free Geo-Filtering Enables customer to restrict its stream to certain geographical areas Adaptive Bit Rate (ABR) - The adaptive bit rate technologies facilitate every user the highest possible quality for their specific environment be it fixed, wifi, or mobile Internet connectivity Resilient Coding Scheme Octosphere s core transport uses a unique, resilient-coding scheme inside a UDP transport that enables the stream to:- survive packet loss without data overhead of forward error-correction (FEC) schemes pull simultaneous data from multiple sources while only consuming necessary data rate Multicast Technologies Using advanced Multicast Technologies to facilitate largest scale audiences, enabling reliable video delivery over unmanaged and/or best effort broadband networks Data Services > Media Delivery Services

14 The Benefits Highest Scale TM MDS provides smooth live Internet streaming to almost millions of concurrent users in more than 200 countries Global Streaming Our state-of-the-art next generation Content Delivery Network (CDN) technology highlights throughput and resiliency features that are less susceptible to latency and packet loss. This allows smooth global streaming regardless of the distance between the end-users and the servers Multi-Format and Player Integration With TM MDS, integrating formats and players is easy as standard encoders and players like Flash and Windows are supported across multiple browsers and operating systems Longer Viewing Times TM MDS takes care of the entire streaming process, from encoding to playback. Its ability to sustain higher bitrates provides double the viewing time of other streaming technologies Applications Enquiry Suitable for media broadcasters and content owners who own video content to be streamed seamlessly over the Internet, mobile devices as well as for OTT IPTV service. For further details: 24 hour hotline Domestic : International : URL : Data Services > Media Delivery Services

15 DATA SERVICES VADS Data Centre, Hong Kong Equipped with stateof-the-art facilities, the centre operates with service reliability and infrastructure security of the highest level. It s an innovative hub designed with fluid functionality in mind and built with Tier III+ specifications, with the capabilities to meet the needs of even the most demanding business operations. Our Services Co-Location Flexible rack options: 42U, 45U and 47U with a dedicated key and power metre per rack Additional Power Power burstable up to 10kVa per rack Cabling Support Standardised cabling management for ease of maintenance Remote Hand 24/7 physical support for your equipment. We assure our customers with complete support and optimum availability Value Added Services Includes managed security services like: Managed Firewall Total control and restriction on the types of network protocols and traffic allowed across the network border Managed Anti-virus File scanning via data centre for viruses, spyware, malware, adware and keyloggers. Managed Web-filtering Optimise and control Internet access at every branch Managed Intrusion and Detection System Real-time monitoring, detection, analysis and immediate response to any network security threats (DDoS, Worm, Trojan, etc.) Managed Anti-spam Spam-free s hosted at our data centre

16 The Benefits Intelligent Space Design It s a Green Data Centre with the combination of hot and cold aisle containment system with a Tier III + design Power Optimisation Our data centre supplies extensive power distribution based on Tier III+ specifications, and manages it with well-equipped infrastructure Site Availability The hub guarantees % site availability, with key advanced systems like:- Power: Dual incoming power supply from 2 different transformers as back-up for each other (1+1 system), with a back-up power system from 2 generators. Supports both AC and DC requirements Cooling System N+1 air-cooled system and distribution paths system provide enhanced temperature stability at 22 C +/-2 and 50% +/-10% humidity State-of-the-Art Security Operating on 24/7, 365 days of state-of-the-art security using Environmental Monitoring System (EMS); monitors temperature and humidity, CCTV, network, water detection, UPS, fire alarm panel, air conditioning and 2 generators Network Operation Centre With round-the-clock monitoring, our highly dedicated specialists conduct their duties from a highly secured room to offer 24-hour support every day of the year Coverage Applications Enquiry For a detailed viewing of our global reach, please click here Suitable for Internet Service Providers, Application Service Providers, Content Service Providers, Foreign Service Providers and other enterprises who want to co-locate their equipments. For further details: 24 hour hotline Domestic : International : URL : Data Services > TM VADS HKDC

17 Abbreviations A ASP Application Service Provider B BRAS Broadband Remote Access Server BTS Base Transceiver Station BTU Broadband Termination Unit C CDMA Code-Division Multiple Access CE Equipment CLS Cable Landing Station D DDoS Distributed Denial-of-Service DP Distribution Point DSL Digital Subscriber Line DSLAM Digital Subscriber Line Access Multiplexer F FTA Foreign Telecommunication Administration G GSM Global System for Mobile Communications GSMAs Global System Mobile Association H HSBC IP GW HSBB (Connection) IP Gateway HSI High Speed Internet I ICA In Country Access IDD International Direct Dialing IGW Internet gateway Int GW International Gateway IP DSLAM Internet Protocal Digital Subscriber Line Access Multiplexer IP SMPP Internet Protocol/Short Message Peer-to-Peer IPLC International Private Leased Circuit ISDN Integrated Services Digital Network ISDN (PRI) Integrated Services Digital Network (Primary Rate Interface) ISP Internet Service Provider ITMC International Transmission Maintenance Center M MAN Metropolitan Area Network MPLS Multi Protocol Label Switching MyIX Malaysia Internet Exchange N NTU Network Termination Unit P PE Provider Edge / Equipment PL Private Line PoP Point of Presence PSTN Public Switched Telephone Network Q QoS Quality of Service R RADIUS Remote Authentication Dial In User Server S SDH Synchronous Digital Hierarchy SE Service Edge / Equipment SES Satellite Earth Station SG Service Gateway SMSC Short Message Service Center SONET Synchronous Optical Networking SP Service Provider SP GW Service Provider Gateway SPE Service Provider Equipment SS7 Signaling System No. 7 STD Subscriber Trunk Dialling T TMCH TM Clearing House U UPE User Provider Edge UPS Uninterruptible Power Supply V VoBB Voice over Broadband W WAN Wide Area Network

18 To find out more on how you could connect with the gateway to Asia, please contact our Sales & Marketing HQ or get in touch with our Regional Offices located worldwide. HEADQUARTERS International Market Telekom Malaysia Berhad ( P) Carrier Sales, Level 54 North Wing Menara TM, Jalan Pantai Baharu Kuala Lumpur, Malaysia Domestic Market Telekom Malaysia Berhad ( P) Carrier Sales, Level 7, TM Annexe 1 Jalan Pantai Baharu Kuala Lumpur, Malaysia REGIONAL OFFICES Hong Kong Telekom Malaysia (HK) Ltd Suite 1502, 15th Floor Malaysia Building, 50 Gloucester Road Wanchai, Hong Kong Phone : Fax : general@telekommalaysia.hk United States of America Telekom Malaysia (USA) Inc 8320 Old Courthouse Road Suite 201, Vienna, VA USA Phone : Fax : info@usa-tm.com Singapore Telekom Malaysia (S) Pte Ltd 175A, Bencoolen Street #07-09/10/11/12, Burlington Square Singapore Phone : Fax : general@tmro.com.sg United Kingdom Telekom Malaysia (UK) Ltd St. Martin s House 16 St. Martin s Le Grand London, EC1A 4EN, UK Phone : +44 (0) Fax : +44 (0) general@tmeurope.co.uk