APPRENTICESHIPS EMPLOYERS GUIDE

Size: px
Start display at page:

Download "APPRENTICESHIPS EMPLOYERS GUIDE"

Transcription

1 APPRENTICESHIPS EMPLOYERS GUIDE

2 WELCOME I am delighted to welcome you to this practical guide which aims to help businesses implement the Apprenticeship programmes offered at Seevic College. We have delivered high quality learning opportunities for over 40 years and have an established reputation for achieving successful outcomes for our learners and ensuring they progress in to employment or to higher level study. Each year the College trains a high number of Apprentices spread across a diverse range of employment sectors. The success rate of our Apprenticeship provision is 15% higher than the national average and, crucially, nine out of 10 employers say that they would recommend hiring an Apprentice following their experience with Seevic College. We also recognise that, in addition to providing excellent training opportunities, we must also provide practical and user-friendly tools to help businesses create sustainable Apprenticeship opportunities. I commend this guide to you as the first step in a partnership that will see the College working with you to deliver programmes to develop skilled, knowledgeable and confident professionals for the future. Kind regards, Eileen O Gara Director of Commercial Development Our Apprenticeship sectors Accountancy Activity Leadership Beauty Therapy Business Administration Childcare Creative & Media Customer Service Hairdressing & Barbering Health & Social Care Instructing Exercise & Fitness Pharmacy Marketing & Communications Offered in partnership with NHS Clinical Healthcare Emergency Healthcare Maternity & Paediatrics New from January 2015 IT and Telecoms Team Leading 2 To find out more or ring

3 CONTENTS Introduction To Apprenticeships What is an Apprenticeship? 4 How do Apprenticeships work? 4 Who can apply for an Apprenticeship? 4 How much does it cost to hire an Apprentice? 4 How Apprenticeships Benefit Businesses Developing new talent, reducing staff turnover and boosting productivity 5 How We Support Businesses Prior, during and after training programmes 6 Assessment 6 Apprenticeship frameworks 7 Your views 7 Employer Responsibilities Duties of the employer 8 Health and safety requirements 9 Employer and Public Liability insurance 9 Safeguarding 9 Equality and diversity 9 Terms and conditions of employment 9 Annual leave 9 Grievances 9 Periods of notice 9 Additional resources 9 Employer Success Stories MSB & Co Accountants 10 WSS Media 10 Hiring an Apprentice How to hire an Apprentice 11 Making an offer of employment 11 Ongoing monitoring and support 11 Useful Contacts 12 To find out more or ring

4 INTRODUCTION TO APPRENTICESHIPS What is an Apprenticeship? An Apprenticeship is a real job with training that enables an individual to earn while they learn and gain nationally recognised qualifications. Hiring an Apprentice helps businesses to grow their own talent by developing a motivated, skilled and qualified workforce. How do Apprenticeships work? Through hiring an Apprentice a business will gain a competent employee who is rapidly able to offer skills and commitment. Typically an Apprentice will attend College one day per week and spend four days per week working and training in the workplace. The employer provides on-the-job training opportunities, while off-the-job training is arranged by Seevic College. We will produce a training plan for the Apprentice and manage regular reviews and assessments. Who can apply for an Apprenticeship? Anyone in England can apply for an Apprenticeship if they are aged 16 or over, eligible to work in England and not engaged in full-time education. Apprenticeships typically appeal to individuals who wish to: Achieve nationally recognised qualifications through work-based learning Further develop their existing career or change career Work towards achieving a higher level Apprenticeship or relevant Foundation Degree. How much does it cost to hire an Apprentice? Employing an Apprentice can be highly costeffective for businesses. Hiring an Apprentice provides the opportunity to train enthusiastic new and existing staff while the government contributes towards the cost of the learning and training. Your business will be responsible for paying the salary of the Apprentice, including the time they spend at College. The national minimum wage as of October 2014 is 2.73 per hour for Apprentices aged This is also the rate for Apprentices aged 19 and over for their first year as an Apprentice; after this first year they are required to be paid in accordance with the national minimum wage rate for their age. Further information is available at 4 To find out more or ring

5 HOW APPRENTICESHIPS WORK FOR BUSINESSES Apprentices add real value to businesses by offering opportunities to develop exciting new talent, reduce staff turnover and boost productivity. Nationally, employer surveys consistently demonstrate the high levels of satisfaction amongst businesses who employ Apprentices as part of their workforce. A nationwide UK survey of Apprenticeship employers in 2013 revealed: 88% satisfaction rate for the relevance of training provided 85% satisfaction rate for the quality of training provided 77% of employers believe that Apprenticeships make their business more competitive 76% of employers believe that Apprenticeships provide higher overall business productivity 80% of employers believe that Apprenticeships reduce staff turnover 83% of employers rely on their Apprenticeships programme to provide the skilled workers that they need for the future 81% of consumers favour using a company which employs Apprentices 88% of employers believe that Apprenticeships lead to a more motivated and satisfied workforce. Source: National Apprenticeship Service website Apprenticeships help businesses grow their own talent Almost all employers of Apprentices (96%) report benefits to their business. 72% of businesses report improved productivity as a direct result of employing an Apprentice. Other benefits reported by employers include improved service delivery, the introduction of new ideas to the organisation, improved staff morale and better staff retention. Source: National Apprenticeship Service Employer Survey 2013 To find out more or ring

6 HOW WE SUPPORT BUSINESS Seevic College will work with your business before, during and after an Apprenticeship programme. We ensure that all our efforts are focused on meeting your business needs and the training and development needs of the Apprentice. Prior to the training programme we will: Hold an advisory meeting with you to discuss your business outcomes and training requirements Offer you a comprehensive recruitment service provided by our Business Development Team Provide you with accurate advice and guidance on the most appropriate training, which will provide flexibility to suit your business needs Provide clear information on content, duration, assessment requirements and the costs of hiring an Apprentice. At the start of the training programme we will: Provide a comprehensive induction including initial advice and guidance Provide information on content, timetable, assessment of progress, regularity of reviews, health and safety requirements and equal opportunities review Agree the learning content with you, including the selection of optional units which best fit with your business needs. During the training programme we will: Provide high quality training taking into account your business needs and an individual s ability Provide a professional and highly competent Delivery Team, who will have relevant vocational expertise Provide regular updates and reviews of progress for your Apprentice against agreed targets Provide a welcoming learning environment irrespective of race, religion, age, nationality, gender, disability or sexual orientation Monitor learner progress and attainment to help them to achieve their goal Provide Additional Learning Support where required Ensure completed work meets the requirements and standards of the awarding body. After the training programme we will: Work with you to evaluate the benefits of the training programme to your organisation within three months of completion Suggest relevant follow-up or new opportunities for additional development Agree appropriate progression with you and the Apprentice. Assessment Our experienced Assessors are occupationally competent and qualified within their specific sectors. An Assessor will work with you to manage the performance of your Apprentice. In particular, the Assessor will: Assess the competency level of the Apprentice Undertake one-to-one support and feedback on their performance Undertake progress reviews every weeks throughout the duration of their programme Supply an Apprentice with detailed assessment feedback. 6 To find out more or ring

7 Seevic College Assessor Role Organise a schedule of regular review meetings Involve the Apprentice and the workplace supervisor/mentor in the review Assess and record the progress being made by the Apprentice Identify additional training and support needs and amend the training plan accordingly Agree and record actions and targets between each visit and to plan the next review Ensure that both the Apprentice and the workplace supervisor/mentor have contributed to and have been given a copy of the progress review Employers Role Inform the College of the progress that the Apprentice is making within the workplace Advise College staff of any concerns that you may have regarding the performance of the Apprentice Contribute to and, where appropriate, attend progress review meetings Advise on workplace learning and any assessment opportunities that may occur in the period to the next review Notify the College if the attendance or punctuality of the Apprentice drops below 95% Notify the College if the Apprentice resigns or is dismissed What is an Apprenticeship framework? An Apprenticeship framework is the definition of requirements for an Apprenticeship programme. They ensure that all training providers and employers deliver consistently and to agreed standards. Framework element Competence Element - NVQ Knowledge Element - Technical Certificate Transferable Skills Element - Functional Skills Employment Rights and Responsibilities Element Personal Learning and Thinking Skills Element (PLTS) What it involves This is a nationally recognised vocational qualification (NVQ) which gives the Apprentice the skills needed to do a job. A Technical Certificate is a knowledge-based qualification which helps develop an understanding of the industry or role. These are practical, applied skills relevant both to young people and adult learners. The Apprentice will develop important employability skills such as communication, team work, problem solving and presenting skills. These skills could be Maths, English or ICT. Each framework must include a requirement for the Apprentice to develop knowledge and understanding about the world of employment. This provides a framework for describing the qualities and skills needed for success in learning and life. The framework comprises six groups of skills: independent enquirers, creative thinkers, reflective learners, team workers, self-managers and effective participants. Your views Seevic College operates a number of employer-led forums and events, held on a six-week cycle, providing businesses with the opportunity to have their say and provide feedback on a wide variety of issues. To find out more To find out more or ring

8 EMPLOYER RESPONSIBILITIES In agreeing to employ an Apprentice, businesses are required to: Employ the Apprentice subject to your usual terms and conditions of employment Comply with the working time directive Carry out an initial induction to the workplace with the Apprentice Work with Seevic College to ensure that the Apprentice is able to put their learning into practice and develop their skills Be responsible for paying the Apprentice a wage or salary and treating them as you would any other employee Provide the Apprentice with time to learn and study by allowing them to attend training, supervising their practice and ensuring their health and safety Secure the mandatory industry and legal requirements for employees such as DBS checks, health and safety checks Fully support your Apprentice by participating in reviews every weeks throughout the duration of their programme Enable a College representative to undertake a health and safety assessment of the workplace before the Apprentice begins their training. 8 To find out more or ring

9 Health and safety requirements It is the responsibility of the employer to comply with all health and safety processes. All employers are required to inform Seevic College (either by telephone or ) of any accidental or non-accidental occurrences arising and resulting in serious injury to the Apprentice. Employer and public liability insurance All employers must ensure that all employed Apprentices are covered by the company policies of employer and public liability insurance. Safeguarding We provide each of our employers with a Seevic College Safeguarding Guide. This informs employers of the procedure should an Apprentice disclose sensitive or personal information or make an allegation about a colleague or manager within a business. Equality and diversity Seevic College celebrates cultural diversity and is committed to the promotion of equal opportunities in every aspect of our business. The College will therefore not tolerate any form of discrimination or harassment on the grounds of skin colour, race, national origin, gender, sexuality, marital status, religion, age, social background and special needs including disability. We therefore ask all employers to comply with our expectations and standards. Terms and conditions of employment It is a legal obligation to ensure that all employed staff have a contract of employment. Annual leave entitlement All employed staff including Apprentices accrue annual leave entitlement from the first day of their employment. This includes Bank Holidays such as Christmas and Easter. The minimum holiday entitlement is between five to six weeks paid holiday per year (28 days for full time staff). An employer can include Bank Holidays as part of statutory annual leave. Grievance and disciplinary procedures and polices An Apprentice is subject to the same terms and conditions of employment as other employees and therefore the above policies and procedures apply. In the event of a grievance or disciplinary procedure, Seevic College will only act in an advisory capacity in terms of learning and training. Termination and period of notice A notice period of one week must be provided for employees with continuous employment of more than one month but less than two years (unless a contract specifies longer). College complaints procedure If you wish to raise a complaint in the first instance please raise the matter directly with the Assessor or Lead Training Coordinator who will try to resolve the matter promptly. Alternatively, if the complaint requires escalation, please contact the Director of Commercial Development directly. Contact details for relevant individuals are printed on the back cover of this document. All complaints will be acknowledged within seven working days. Seevic College strives to continually improve its service delivery and we appreciate any feedback that will help us to meet this objective. Additional resources Further information about your duties as an employer including guidance on terms and conditions of employment, annual leave entitlement and notice periods are available at: Advisory, Conciliation and Arbitration Service website: To find out more or ring

10 EMPLOYER CASE STUDIES Our Apprentices are so eager and motivated - it rubs off on the rest of our staff Thorne Smith MSB & Co Accountants Apprentices find it easier to understand the mindset of our company Chris Waller WSS Media MSB & Co Accountants have three offices in Benfleet, Canvey Island and Basildon. The firm have employed five Apprentices through Seevic College. Thorne Smith of MSB & Co Accountants says: We re an Accountancy practice which has been established for 10 years. We have 18 employees, and five are Apprentices. Because we are growing fast hiring Apprentices suits us. Our Apprentices are so eager and motivated it rubs off on the rest of our staff and fits in with our idea of being a pro-active firm. We ve had a lot of contact with Seevic College, and I ve been pleased with the relationship. I have already recommended to clients that they take on an Apprentice. WSS Media is a full service marketing agency based in Leigh-on-Sea providing creative branding and marketing advice to a wide range of clients. Chris Waller, Media Director, says: In the past I ve employed people and found you have to get them to adjust to how the company works. Apprentices are eager and find it easier to understand the mindset of your business; you can train them to work in a way that is most beneficial for you. Our Apprentice is great at his job. He s very confident and understands exactly what he wants to do. He s always first in the office each day it has a positive impact across the company. The interview process allowed me to get to know each of the candidates and what their different strengths were. I have no reservations when it comes to the service we ve had from the College; I can t fault it at all. Success Stories and Awards If you would like your business or Apprentice to feature as a Success Story in our future marketing materials please We also celebrate the success of our employers through an Employer of the Term award, awarded for outstanding business practices. Nominations are forwarded by Apprentices and College Assessors, Tutors or Managers. 10 To find out more or ring

11 HOW TO HIRE AN APPRENTICE There are three steps to hiring an Apprentice: Choose your sector Decide which areas of your business would benefit most from hiring an Apprentice. A full list of Apprenticeship employment sectors offered by Seevic College is published on page 2 of this document. Contact us Ring our Business Development Team on (open Monday to Friday, 8.30am - 4pm). Our team of experienced Business Development Advisors will assess your requirements and advise you of the best way to progress. Recruitment Our team of Business Development Advisors will work with you to recruit an Apprentice to your business, guiding you through the recruitment process and helping you to find the best Apprentice to meet your business requirements. NEXT STEPS Making an offer of employment Once your business has chosen an Apprentice you will need to make them an offer of employment. An Apprentice must be offered a minimum of 30 hours per week and most are employed full time. You can decide on the hours of work and other terms and conditions of employment. Ongoing monitoring and support Once you have appointed your Apprentice Seevic College will allocate them a qualified Assessor who will be the main point of contact between your business and the College. The Assessor will work with you and your Apprentice to ensure that you are both achieving your goals and will regularly visit you to monitor and report on the progress of your Apprentice. To find out more or ring

12 USEFUL CONTACTS Like us on Facebook Seevic College Runnymede Chase Benfleet Essex SS7 1TW Eileen O Gara Director of Commercial Development eileen.o Richard Roberts Apprenticeship Curriculum Manager Jackie Andrews Apprenticeship Curriculum Leader Jemma Wallace Recruitment Coordinator Olivia Gurjar Business Development Advisor Julia Walker Employer Liaison Advisor

Benefits What is involved Types of Apprenticeships Page 2. Duration of an Apprenticeship Cost implications Employer Grants Page 3

Benefits What is involved Types of Apprenticeships Page 2. Duration of an Apprenticeship Cost implications Employer Grants Page 3 Contents Benefits What is involved Types of Apprenticeships Page 2 Duration of an Apprenticeship Cost implications Employer Grants Page 3 Contract of Employment Working Hours Holiday Entitlement Tax and

More information

Equality, Diversity & Inclusion (EDI) Policy Version 2.1

Equality, Diversity & Inclusion (EDI) Policy Version 2.1 Equality, Diversity & Inclusion (EDI) Policy Version 2.1 Original Author: Ariana Henderson Version 2.1 updated August 2013 Contents Confetti Institute of Creative Technologies... 2 Mission Statement...

More information

Employer Guide to Apprenticeships

Employer Guide to Apprenticeships Employer Guide to Apprenticeships Shelley Thompson, Training Manager Angels The Costumiers 2 Employer Guide to Apprenticeships About us The National Apprenticeship Service supports the delivery of apprenticeships

More information

Teacher of Mathematics with subject/course responsibilities

Teacher of Mathematics with subject/course responsibilities Teacher of Mathematics with subject/course responsibilities An experienced teacher is required from 1 st September 2015 to teach and take responsibility for A- Level and GCSE Mathematics within the successful

More information

Business Insights Analyst

Business Insights Analyst Business Insights Analyst Job Description College Context Havering is a large college of Further and Higher Education. It offers provision in a wide range of vocational areas to its local community of

More information

www.gdc-uk.org Standards for Education Standards and requirements for providers of education and training programmes

www.gdc-uk.org Standards for Education Standards and requirements for providers of education and training programmes www.gdc-uk.org Standards for Education Standards and requirements for providers of education and training programmes November 2012 GDC Standards for Education The Standards for Education and the requirements

More information

EQUALITY AND DIVERSITY POLICY & PROCEDURE MICHAEL W HALSALL (SOLICITORS)

EQUALITY AND DIVERSITY POLICY & PROCEDURE MICHAEL W HALSALL (SOLICITORS) EQUALITY AND DIVERSITY POLICY & PROCEDURE MICHAEL W HALSALL (SOLICITORS) JANUARY 2010 Michael W Halsall Anti-Discrimination Policy Introduction Michael W. Halsall Solicitors serves a diverse client base.

More information

Job Application Pack. Senior HR Adviser. August 2015

Job Application Pack. Senior HR Adviser. August 2015 Job Application Pack Senior HR Adviser August 2015 Dear Applicant August 2015 Senior HR Adviser We are currently seeking to appoint a Senior HR Adviser, who will be contracted to work from home and the

More information

JOB DESCRIPTION. Curriculum Leader Full Cost Recovery (FCR) A minimum of 36 hours per week to meet the requirements of the post.

JOB DESCRIPTION. Curriculum Leader Full Cost Recovery (FCR) A minimum of 36 hours per week to meet the requirements of the post. JOB DESCRIPTION Job Title: Responsible to: Curriculum Leader Full Cost Recovery (FCR) Head of Learning and Standards Salary grade: Tutor Scale + 1 Hours per week: Responsible for: A minimum of 36 hours

More information

Business Administration SAMPLE. NCFE Level 2 Certificate in Business Administration Knowledge. Part A

Business Administration SAMPLE. NCFE Level 2 Certificate in Business Administration Knowledge. Part A NCFE Level 2 Certificate in Business Administration Knowledge Part A 1 These learning resources and assessment questions have been approved and endorsed by NCFE as meeting the requirements of the Level

More information

Employment law solicitors

Employment law solicitors Employment law solicitors At Millbank solicitors we are dedicated to providing prompt and practical employment advice to both employers and employees. Our expert lawyers appreciate and understand the ever

More information

ILT Services Helpdesk Technician

ILT Services Helpdesk Technician Department of Information and Learning Technology (ILT) Reporting Relationships Responsible to: Responsible for: Desktop Support Team Leader Providing helpdesk support to second line level, maintaining

More information

IQ Level 3 NVQ Diploma in Management (QCF) Specification

IQ Level 3 NVQ Diploma in Management (QCF) Specification IQ Level 3 NVQ Diploma in Management (QCF) Specification Regulation No: 600/6699/4 Page 1 of 94 IQB/0.2/115 Version 1.0 10/10/2012 Author CZ Contents Page Introduction... 4 About this Qualification (Description,

More information

Deputy Head of Records

Deputy Head of Records University Offices Deputy Head of Records Academic Division (assigned to Student Registry) 1 Student Registry This role is within the Student Registry of the Academic Division. The Student Registry has

More information

Equality and Diversity Policy

Equality and Diversity Policy Equality and Diversity Policy Agreed: November 2014 To be reviewed: November 2015 1 Contents Page 1. Scope and Purpose 3 1.1 Policy Statement 3 1.2 Principles 3 2. Accountability 4 3. Monitoring 7 4. Stakeholders

More information

Childcare, Health and Care

Childcare, Health and Care Childcare, Health and Care Do you aspire to pursue a career within the education, health or care sector? Whether you are looking for a career as a nursery assistant, nursery officer, early year s practitioner,

More information

Social Media and Digital Marketing (England)

Social Media and Digital Marketing (England) Social Media and Digital Marketing (England) Latest framework version? Please use this link to see if this is the latest issued version of this framework: afo.sscalliance.org/frameworkslibrary/index.cfm?id=fr01743

More information

OFG 1544 Social Media Manager

OFG 1544 Social Media Manager OFG 1544 Social Media Manager Contents About us... 3 Structure Chart... 4 Role Profile... 5 How to apply... 8 Overview of process... 8 Terms and conditions... 10 Our values... 11 Equalities and diversity...

More information

Employment Rights and Responsibilities

Employment Rights and Responsibilities Employment Rights and Responsibilities As you work through this section, you will need to be clear about your own understanding of your occupation, the industry in which you work and the sector in which

More information

datasheet QCF Contact Centre Operations What is an NVQ?

datasheet QCF Contact Centre Operations What is an NVQ? QCF Contact Centre Operations Contact Centre Operations Level 2 Certificate (10265) Contact Centre Operations Level 3 Diploma (10268) Contact Centre Operations Level 4 Diploma (10269) OCR s qualifications

More information

Havering College of Further and Higher Education. Department of Business Development and Marketing. E-Marketing Officer.

Havering College of Further and Higher Education. Department of Business Development and Marketing. E-Marketing Officer. Department of Business Development and Marketing Job Description Reporting Relationships Responsible to: Marketing Manager General Role Overview As a dynamic and creative e-marketing officer, you will

More information

STEM Learning Assistant

STEM Learning Assistant STEM Learning Assistant Recruitment Pack STEM Learning Assistant Term Time Only Contents: 1. Principal s Letter 2. About the Sponsor 3. Job Description 4. Person Specification 5. Information for Candidates

More information

Appointment of Lecturer in Cyber Security (2227) (Business, Computing & Creative Industries) Ballymena Guide for Applicants

Appointment of Lecturer in Cyber Security (2227) (Business, Computing & Creative Industries) Ballymena Guide for Applicants Appointment of Lecturer in Cyber Security (2227) (Business, Computing & Creative Industries) Ballymena Guide for Applicants Foreword Dear Candidate, Thank you for your interest in working with Northern

More information

SEN Teacher Beaumont Hill Academy The Education Village Academy Trust

SEN Teacher Beaumont Hill Academy The Education Village Academy Trust SEN Teacher Beaumont Hill Academy The Education Village Academy Trust - Candidate Information - Person Spec - Additional Information April 2015 Dear Candidate, Thank you for your interest in the post of

More information

Exit Questionnaire and Exit Interview Procedure

Exit Questionnaire and Exit Interview Procedure Exit Questionnaire and Exit Interview Procedure Procedure Reference Number: 2009.51 Approved: Name Date Author: Susan Poole 12/02/13 HR Advisor, Policy and Development Produced: 12/02/13 Review due: 3

More information

Cambridge Judge Business School Further Particulars

Cambridge Judge Business School Further Particulars Cambridge Judge Business School Further Particulars JOB TITLE: REPORTS TO: HEAD OF MBA CAREER DEVELOPMENT HEAD OF CAREERS AND BUSINESS DEVELOPMENT Background The 12-month Cambridge MBA is the flagship

More information

Unlocking your potential. The Level 2 Intermediate Apprenticeship in Business and Administration. Validated by City & Guilds

Unlocking your potential. The Level 2 Intermediate Apprenticeship in Business and Administration. Validated by City & Guilds Unlocking your potential The Level 2 Intermediate Apprenticeship in Business and Administration Validated by City & Guilds The Level 2 Intermediate Apprenticeship in Business and Administration What is

More information

Human Resources Report 2014 and People Strategy

Human Resources Report 2014 and People Strategy 24 February 2015 Council 5 To consider Human Resources Report 2014 and People Strategy Issue 1 The annual report on Human Resources issues and a proposed People Strategy. Recommendations 2 Council is asked

More information

Job Description and Person Specification

Job Description and Person Specification Job Description and Person Specification Job Description The job description should detail the purpose, tasks and responsibilities of the job. It is of great importance both in the recruitment process

More information

Childcare. Meeting your Childcare training needs. Real Benefits. Transform your Childcare Business through Training.

Childcare. Meeting your Childcare training needs. Real Benefits. Transform your Childcare Business through Training. Improve Productivity Increase Profitability Inspire your Staff We work in close partnership with nurseries and childminders to ensure our training courses meet the needs of the childcare sector. The training

More information

Apprenticeships in. Motor Vehicle Maintenance and Repair

Apprenticeships in. Motor Vehicle Maintenance and Repair Apprenticeships in Motor Vehicle Maintenance and Repair Accelerate your ambitions Future proof your business by investing in apprenticeships. Latest research by the Institute of the Motor Industry (IMI)

More information

JOB DESCRIPTION. Grade: 6. Head of Careers, Advice and Guidance. Hours per week: 21.6. Main Purpose of the Role

JOB DESCRIPTION. Grade: 6. Head of Careers, Advice and Guidance. Hours per week: 21.6. Main Purpose of the Role JOB DESCRIPTION Job Title: Careers Advisor Grade: 6 Responsible to: Head of Careers, Advice and Guidance Hours per week: 21.6 Main Purpose of the Role Provide careers education and guidance to customers.

More information

INFORMATION, ADVICE AND GUIDANCE (IAG) POLICY

INFORMATION, ADVICE AND GUIDANCE (IAG) POLICY INFORMATION, ADVICE AND GUIDANCE (IAG) POLICY Lead Responsibility Head of SM&PD Approved by Version 2012/13 Date of approval Effective from September 2012 Date of next review 2015/16 Policy applicable

More information

EQUAL OPPORTUNITIES AND DIVERSITY POLICY 1. GENERAL

EQUAL OPPORTUNITIES AND DIVERSITY POLICY 1. GENERAL EQUAL OPPORTUNITIES AND DIVERSITY POLICY 1. GENERAL 1.1 Juice Resource Solutions Limited embraces diversity and will seek to promote the benefits of diversity in all of our business activities. We will

More information

EAST SURREY COLLEGE EQUALITY SCHEME

EAST SURREY COLLEGE EQUALITY SCHEME EAST SURREY COLLEGE EQUALITY SCHEME EQUALITY OUR COMMITMENT East Surrey College is committed to ensuring the fair treatment of all its staff, established and sessional, support and care workers, volunteers,

More information

Should you wish to have an informal discussion with regards to the role please contact Pete Crewe on 01743 454900.

Should you wish to have an informal discussion with regards to the role please contact Pete Crewe on 01743 454900. October 2014 Dear Applicant Vacancy IT SUPPORT ASSISTANT Thank you for your enquiry re the above post. I have pleasure in enclosing the following application pack: Job Description and Person Specification

More information

KINGSTON MAURWARD COLLEGE JOB DESCRIPTION. 15,095.00 per annum which is Point 17 on the Support Staff Salary Scale

KINGSTON MAURWARD COLLEGE JOB DESCRIPTION. 15,095.00 per annum which is Point 17 on the Support Staff Salary Scale KINGSTON MAURWARD COLLEGE JOB DESCRIPTION Job Title: Post Reference No: Job Purpose: Reports to: Grade/Salary: Hours: Status: Safeguarding Status: MIS Data Administrator MIS15 To assist the College Information

More information

Thank you for requesting the application pack for the post of Project Manager, Relative Experience Project, North Tyneside (ref RE Project Manager).

Thank you for requesting the application pack for the post of Project Manager, Relative Experience Project, North Tyneside (ref RE Project Manager). January 2016 Dear Applicant Recruitment Process at Grandparents Plus Thank you for requesting the application pack for the post of Project Manager, Relative Experience Project, North Tyneside (ref RE Project

More information

Cambridge Judge Business School Further particulars

Cambridge Judge Business School Further particulars Cambridge Judge Business School Further particulars JOB TITLE: REPORTS TO: EMBA EXTERNAL RELATIONS MANAGER EMBA EXECUTIVE DIRECTOR Background The Executive MBA (EMBA) is a major teaching programme of Cambridge

More information

Intec Business Colleges plc 09 September 2002

Intec Business Colleges plc 09 September 2002 INSPECTION REPORT Intec Business Colleges plc 09 September 2002 Grading Inspectors use a seven-point scale to summarise their judgements about the quality of learning sessions. The descriptors for the

More information

Supporting Healthcare Professionals across Essex

Supporting Healthcare Professionals across Essex Supporting Healthcare Professionals across Essex Workforce Development Apprenticeships in the NHS Introduction Health Education England (HEE) was established in April 2013 to provide leadership for the

More information

INFORMATION SERVICES DEPARTMENT REGISTER ADMINISTRATOR JOB DESCRIPTION

INFORMATION SERVICES DEPARTMENT REGISTER ADMINISTRATOR JOB DESCRIPTION INFORMATION SERVICES DEPARTMENT REGISTER ADMINISTRATOR JOB DESCRIPTION REPORTING RELATIONSHIPS Responsible to: Learner Information Team Manager JOB PURPOSE You will be responsible for ensuring that the

More information

Workforce Management Plan 2013-2017

Workforce Management Plan 2013-2017 Workforce Management Plan 2013-2017 Adopted on Wednesday 19 June 2013 Contents Message from the General Manager 5 city Plan: Cascade of Plans 6 our Vision, Mission and Community Outcomes 7 Introduction

More information

ABOUT REWARDS MANAGING DIRECTOR FOR SCOTLAND. Recruitment. Modern Apprenticeships

ABOUT REWARDS MANAGING DIRECTOR FOR SCOTLAND. Recruitment. Modern Apprenticeships ABOUT REWARDS Established in 1989 in Haywards Heath, Rewards has grown to become a nationally recognised training company with offices located throughout England and Scotland. Through our working relationships

More information

Multi-skilled Vehicle Collision Repair (England)

Multi-skilled Vehicle Collision Repair (England) Multi-skilled Vehicle Collision Repair (England) Latest framework version? Please use this link to see if this is the latest issued version of this framework: afo.sscalliance.org/frameworkslibrary/index.cfm?id=fr02283

More information

Pearson Edexcel Level 5 NVQ Diploma in Management (QCF) Specification

Pearson Edexcel Level 5 NVQ Diploma in Management (QCF) Specification Pearson Edexcel Level 5 NVQ Diploma in Management (QCF) Specification NVQ/Competence-based qualification First registration February 2014 Edexcel and BTEC qualifications are awarded by Pearson, the UK

More information

Swindon Borough Council Equality & Diversity Strategy. Agreed at Cabinet 14 th April 2010. Introduction

Swindon Borough Council Equality & Diversity Strategy. Agreed at Cabinet 14 th April 2010. Introduction Swindon Borough Council Equality & Diversity Strategy Agreed at Cabinet 14 th April 2010 Introduction Swindon Borough Council wishes to be recognised as a leading public authority in the way it promotes

More information

PARTICIPANT HANDBOOK. Certificate IV in Dementia Practice 10341NAT

PARTICIPANT HANDBOOK. Certificate IV in Dementia Practice 10341NAT PARTICIPANT HANDBOOK Certificate IV in Dementia Practice 10341NAT Contents ABOUT ALZHEIMER S AUSTRALIA 3 OUR STRENGTHS 3 WHAT ARE THE BENEFITS FOR PARTICIPANTS? 3 EMPLOYABILITY SKILLS 3 WHAT IS A CERTIFICATE

More information

Employment Law Guide

Employment Law Guide Employment Law Guide Settlement Agreements (Formally known as Compromise Agreements) See the separate guide. Unfair Dismissal Length of employment Employees can only bring a claim for ordinary unfair dismissal

More information

Equal Opportunity Policy

Equal Opportunity Policy Equal Opportunity Policy PURPOSE Anahita Residences & Villas Ltd is committed to becoming an equal opportunity employer and to ensuring that all employees, job applicants, customers and other people with

More information

ww w.cymru.go v.uk IT S TIME to recruit an apprentice and improve your Business performance wales.gov.uk/apprenticeships

ww w.cymru.go v.uk IT S TIME to recruit an apprentice and improve your Business performance wales.gov.uk/apprenticeships ww w.cymru.go v.uk IT S TIME to recruit an apprentice and improve your Business performance wales.gov.uk/apprenticeships more Print ISBN 978-0-7504-8796-2 Digital (English) 978-0-7504-8797-9 Digital (Welsh)

More information

JOB DESCRIPTION. Head of Learning and Standards. Salary grade: Management Scale 2 + 1

JOB DESCRIPTION. Head of Learning and Standards. Salary grade: Management Scale 2 + 1 JOB DESCRIPTION Job Title: Responsible to: Head of Learning and Standards Director of Faculty Salary grade: Management Scale 2 + 1 Hours per week: 21.6 hours per week Main Purpose of the Role 1. To manage

More information

JOB DESCRIPTION. Grade: 4. Section: Customer Services, Team 12. Responsible for: Overall Purpose of the Post:

JOB DESCRIPTION. Grade: 4. Section: Customer Services, Team 12. Responsible for: Overall Purpose of the Post: RUTLAND COUNTY COUNCIL JOB DESCRIPTION Position Title and Number: Customer Service Advisor Grade: 4 Department: People Directorate Section: Customer Services, Team 12 Responsible to: Responsible for: Customer

More information

Cambridge Judge Business School Further particulars

Cambridge Judge Business School Further particulars Cambridge Judge Business School Further particulars JOB TITLE: REPORTS TO: MBA ADMISSIONS CO-ORDINATOR CANDIDATE MANAGEMENT HEAD OF MBA ADMISSIONS & CAREERS Background The MBA is a major teaching programme

More information

Cambridge Judge Business School Further particulars

Cambridge Judge Business School Further particulars Cambridge Judge Business School Further particulars JOB TITLE: REPORTS TO: PROGRAMME (PROJECT) MANAGERS X2 SENIOR PROGRAMME MANAGER (TEAM LEADER) Background Executive Education is a major activity in Cambridge

More information

Libraries, Archives, Records and Information Management Services (England)

Libraries, Archives, Records and Information Management Services (England) Libraries, Archives, Records and Information Management Services (England) Issued by Learning and Skills Improvement Service Libraries, Archives, Records and Information Management Services (England) Information

More information

Equality and Diversity Policy. Deputy Director of HR Version Number: V.2.00 Date: 27/01/11

Equality and Diversity Policy. Deputy Director of HR Version Number: V.2.00 Date: 27/01/11 Equality and Diversity Policy Author: Deputy Director of HR Version Number: V.2.00 Date: 27/01/11 Approval and Authorisation Completion of the following signature blocks signifies the review and approval

More information

Cambridge Judge Business School Further particulars

Cambridge Judge Business School Further particulars Cambridge Judge Business School Further particulars JOB TITLE: REPORTS TO: SENIOR MBA PROGRAMME COORDINATOR MBA PROGRAMME HEAD Background Established in 1990, Cambridge Judge Business School is a relatively

More information

How To Work At Thecambridge Judge Business School

How To Work At Thecambridge Judge Business School Cambridge Judge Business School Further particulars JOB TITLE: REPORTS TO: EVENTS COORDINATOR HOSPITALITY (MATERNITY COVER) HEAD OF EVENTS AND HOSPITALITY Background The External Affairs team at Cambridge

More information

Qualification Specification. Higher Apprenticeship in Business & Professional Administration Level 4 (England)

Qualification Specification. Higher Apprenticeship in Business & Professional Administration Level 4 (England) Qualification Specification Higher Apprenticeship in Business & Professional Administration Level 4 (England) Version 2.0 (July 2016) Qualification Specification: Business Administration: Higher Apprenticeship

More information

Qualification Specification. Higher Apprenticeship in Retail Management Level 4 (England)

Qualification Specification. Higher Apprenticeship in Retail Management Level 4 (England) Qualification Specification Higher Apprenticeship in Retail Management Level 4 (England) Version 2.0 (July 2016) Page 1 of 21 This qualification specification covers the following qualifications: Qualification

More information

Business Plan for Strategic Human Resources - March 2012 to 30 September 2013

Business Plan for Strategic Human Resources - March 2012 to 30 September 2013 Business Plan for Strategic Human Resources - March 2012 to 30 September 2013 1. Introduction 1.1 The Service s key responsibilities are to: 1.2 Context Design & deliver people and organisational development

More information

Foundation Apprenticeship in Social Services and Healthcare

Foundation Apprenticeship in Social Services and Healthcare FOUNDATION APPRENTICESHIPS IN SOCIAL SERVICES AND HEALTHCARE Foundation Apprenticeship in Social Services and Healthcare at: Glasgow Clyde College Information Pack APPRENTICESHIPS.SCOT/FOUNDATION Foundation

More information

Equality & Diversity Strategy

Equality & Diversity Strategy Equality & Diversity Strategy Last updated March 2014 1 Statement of commitment Ombudsman Services is committed to equality of opportunity and respect for diversity. As an equal opportunities employer,

More information

Cambridge Judge Business School Further particulars

Cambridge Judge Business School Further particulars Cambridge Judge Business School Further particulars JOB TITLE: REPORTS TO: DOTTED LINE: PROJECT AND PROGRAMME MANAGER, MIDDLE EAST SENIOR PROGRAMME MANAGER BUSINESS DEVELOPMENT DIRECTOR, MIDDLE EAST AND

More information

Job Description. International Talent Management Advisor International HR People & Organisational Development

Job Description. International Talent Management Advisor International HR People & Organisational Development Job Description Job Title: Team: Group: Responsible to: International Talent Management Advisor International HR People & Organisational Development Head of International HR Purpose of the Team: To recruit

More information

EMERGENCY PHYSICIAN Palmerston North Hospital Vacancy ID: 3687 Conditions of Appointment

EMERGENCY PHYSICIAN Palmerston North Hospital Vacancy ID: 3687 Conditions of Appointment EMERGENCY PHYSICIAN Palmerston North Hospital Vacancy ID: 3687 Conditions of Appointment NATURE AND TENURE OF APPOINTMENT This is up to a (full/ part) time appointment and is subject to the conditions

More information

Workplace Practices and Procedures in Beauty-related Industries

Workplace Practices and Procedures in Beauty-related Industries Unit 3: Workplace Practices and Procedures in Beauty-related Industries Unit code: QCF Level 3: Credit value: 5 Guided learning hours: 37 Aim and purpose M/601/4456 BTEC Nationals This is a preparation

More information

LEVEL 3 LEGAL SERVICES APPRENTICE QUALIFICATIONS FACTSHEET

LEVEL 3 LEGAL SERVICES APPRENTICE QUALIFICATIONS FACTSHEET LEVEL 3 LEGAL SERVICES APPRENTICE QUALIFICATIONS FACTSHEET WHAT ARE THE CILEx LEVEL 3 LEGAL SERVICES APPRENTICE QUALIFICATIONS? What is an Apprenticeship? Apprenticeships are a combination of on-the-job

More information

Human Resource Advisor. Ref: SCC1314/44 October 2013

Human Resource Advisor. Ref: SCC1314/44 October 2013 Human Resource Advisor Ref: SCC1314/44 October 2013 About Salford City College Welcome to Salford City College, one of the largest and most successful colleges in the North West. We are a Beacon Status

More information

Equality, Diversity and Inclusion Policy

Equality, Diversity and Inclusion Policy 1 Equality, Diversity and Inclusion Policy Owned By: Senior Management Issue Date: July 2015 This policy will be reviewed in six months 1 2 Equality, Diversity and Inclusion Policy Introduction ProCo NW

More information

WILTSHIRE COLLEGE JOB DESCRIPTION. Curriculum Administrator fixed term for 1 year. BSS Grade 3-16,528 per annum pro rata

WILTSHIRE COLLEGE JOB DESCRIPTION. Curriculum Administrator fixed term for 1 year. BSS Grade 3-16,528 per annum pro rata WILTSHIRE COLLEGE JOB DESCRIPTION Job Title: Salary: Location: Responsible to: Curriculum Administrator fixed term for 1 year. BSS Grade 3-16,528 per annum pro rata Lackham Director of Campus and Curriculum

More information

Author: Claire Howarth Tel: 01992 556670

Author: Claire Howarth Tel: 01992 556670 HERTFORDSHIRE COUNTY COUNCIL CABINET MONDAY 13 SEPTEMBER 2004 AT 2.00 P.M. Agenda Item No. 6 EMPLOYMENT POLICIES Report of the Corporate Director (People & Property) Author: Claire Howarth Tel: 01992 556670

More information

Higher Level Apprenticeship in Social Media and Digital Marketing - Level 4 (England)

Higher Level Apprenticeship in Social Media and Digital Marketing - Level 4 (England) Higher Level Apprenticeship in Social Media and Digital Marketing - Level 4 (England) IMPORTANT NOTIFICATION FOR ALL APPRENTICESHIP STARTS FROM 6 APRIL 2015 Modifications to SASE came into effect on 6th

More information

YM98 Director of Finance and. Resources Application Pack

YM98 Director of Finance and. Resources Application Pack YM98 Director of Finance and Resources Application Pack Thank you for your interest in the post of Director of Finance and Resources The information within this application pack is designed to give you

More information

Cambridge Judge Business School Further particulars

Cambridge Judge Business School Further particulars Cambridge Judge Business School Further particulars JOB TITLE: REPORTS TO: SALES AND BUSINESS DEVELOPMENT MANAGERS X2 DIRECTOR OF OPEN PROGRAMMES Background Executive Education is a major activity in Cambridge

More information

Application Form. Section 1 Personal Details. Oldham Hulme Grammar Schools Veale Wasbrough Lawyers 2006. Position Applied For: Title:

Application Form. Section 1 Personal Details. Oldham Hulme Grammar Schools Veale Wasbrough Lawyers 2006. Position Applied For: Title: Application Form Position Applied For: Section 1 Personal Details Title: Dr/Mr/Mrs/Miss/Ms Forename(s): Surname: Address: Former names: Preferred name: National Insurance Number: Postcode: Telephone Number(s):

More information

Equality, Diversity and Inclusivity - Policy

Equality, Diversity and Inclusivity - Policy Equality, Diversity and Inclusivity - Policy 1. Purpose 1.1 The University of Kent is committed to the creation and support of a balanced, inclusive and diverse community which is open and accessible to

More information

Cambridge Judge Business School Further particulars

Cambridge Judge Business School Further particulars Cambridge Judge Business School Further particulars JOB TITLE: REPORTS TO: BUSINESS DEVELOPMENT DIRECTOR (CHINA) DIRECTOR OF CUSTOM PROGRAMMES Background Executive Education is a major activity in Cambridge

More information

Apprenticeships and Vocational Training

Apprenticeships and Vocational Training Apprenticeships and Vocational Training Business and Administration qualifications are adaptable to almost any organisation. Candidates will gain transferable skills through the qualification enabling

More information

Applicant Pack. January 2016

Applicant Pack. January 2016 Applicant Pack January 2016 January 2016 Dear Applicant EPM is a market-leading company, providing HR and payroll services to schools and academies, and has been operating as a private company since 1993.

More information

The Little Book of UK Employment Law for US Employers. Handling dismissals in the UK

The Little Book of UK Employment Law for US Employers. Handling dismissals in the UK The Little Book of UK Employment Law for US Employers Handling dismissals in the UK Two countries separated by a common language. (George Bernard Shaw) Welcome 2 Employment contracts: anti at will! 4 But

More information

Thurrock Council. Managing Sickness Absence Policy

Thurrock Council. Managing Sickness Absence Policy Thurrock Council Managing Sickness Absence Policy Contents Page 1. Introduction 5 2 Purpose 5 3. Scope 6 4. Key Responsibilities 6 Employees Managers Human Resources 5. Reporting Sickness Absence 7 Reporting

More information

Cambridge Judge Business School Further particulars

Cambridge Judge Business School Further particulars Cambridge Judge Business School Further particulars JOB TITLE: REPORTS TO: MBA MARKETING & COMMUNICATIONS CO-ORDINATOR HEAD OF MBA MARKETING & COMMUNICATIONS Background The MBA is a major teaching programme

More information

Facing redundancy in local government

Facing redundancy in local government 1 Facing redundancy in local government 2 Facing redundancy in local government Facing redundancy in local government Many hard working local government employees in local government have already lost

More information

Contact Centre Operations (England)

Contact Centre Operations (England) Contact Centre Operations (England) Contact information Proposer of this framework This has been proposed and developed by Skills CFA, with employers, training providers, colleges and awarding organisations

More information

Higher Apprenticeship in Business & Professional Administration - Level 4 (England)

Higher Apprenticeship in Business & Professional Administration - Level 4 (England) Higher Apprenticeship in Business & Professional Administration - Level 4 (England) IMPORTANT NOTIFICATION FOR ALL APPRENTICESHIP STARTS FROM 6 APRIL 2015 Modifications to SASE came into effect on 6th

More information

To respond to queries at the first-point-of-contact by provision of a dedicated HR duty system.

To respond to queries at the first-point-of-contact by provision of a dedicated HR duty system. Human Resources HR casework service Our HR service offers extensive, practical, cost-effective solutions to meet schools needs. Competitively-priced, our service offers a supportive partnership with the

More information

(Funding for training support means all you pay is the apprentice s wage)

(Funding for training support means all you pay is the apprentice s wage) Your apprentices of today will be your skilled workers of the future. Due to the fast moving nature of the digital world, the demand for talent has never been higher and nurturing skills in-house is one

More information

JOB DESCRIPTION. 1. Develop, deliver and assess programme units for a range of programmes

JOB DESCRIPTION. 1. Develop, deliver and assess programme units for a range of programmes JOB DESCRIPTION Job Title: Responsible to: Grade: Tutor in Plumbing Curriculum Leader for Plumbing Tutor Scale Hours per week: 36 Main Purpose of the Role: The post holder will be a member of a number

More information

1. GENERAL INFORMATION Job Title: IT Support Assistant (2)

1. GENERAL INFORMATION Job Title: IT Support Assistant (2) 1. GENERAL INFORMATION Job Title: IT Support Assistant (2) Location: Longbow Responsible To: IT Manager Responsible For: Nil 2. JOB SUMMARY To provide initial technical support for the day to day provision

More information

North East Ambulance Service NHS Foundation Trust. Job Description

North East Ambulance Service NHS Foundation Trust. Job Description North East Ambulance Service NHS Foundation Trust Job Description Job Title Patient Experience Clerk A4C Band 3 Accountability Complaints Manager Directorate Clinical Care and Patient Safety Date September

More information

Level 2 Apprenticeship in Cleaning and Level 2 Apprenticeship in Environmental Services

Level 2 Apprenticeship in Cleaning and Level 2 Apprenticeship in Environmental Services Level 2 Apprenticeship in Cleaning and Level 2 Apprenticeship in Environmental Services Apprenticeships Framework 1 Contents 1. What is an Apprenticeship?... 3 1.1 What does an Apprenticeship involve?...

More information

JOB DESCRIPTION. 1. JOB TITLE: Lecturer in Human Resource Management

JOB DESCRIPTION. 1. JOB TITLE: Lecturer in Human Resource Management JOB DESCRIPTION 1. JOB TITLE: Lecturer in Human Resource Management 2. REFERENCE NUMBER: HRMS/13161 3. ROLE CODE: FINLEC 4. DEPARTMENT: Marketing, Human Resource Management, Tourism and Events Management

More information

Ealing, Hammersmith & West London College. Our contribution to the Local Offer

Ealing, Hammersmith & West London College. Our contribution to the Local Offer Introduction: Ealing, Hammersmith & West London College Our contribution to the Local Offer As part of the changes to provision for people with learning difficulties and/or disabilities set out in the

More information

Derbyshire Constabulary REORGANISATION, REDUNDANCY AND REDEPLOYMENT POLICY POLICY REFERENCE 05/001. This policy is suitable for Public Disclosure

Derbyshire Constabulary REORGANISATION, REDUNDANCY AND REDEPLOYMENT POLICY POLICY REFERENCE 05/001. This policy is suitable for Public Disclosure Derbyshire Constabulary REORGANISATION, REDUNDANCY AND REDEPLOYMENT POLICY POLICY REFERENCE 05/001 This policy is suitable for Public Disclosure Owner of Doc: Head of Department, Human Resources Date Approved:

More information

Teaching Excellence Framework & Quality Assurance Administrator

Teaching Excellence Framework & Quality Assurance Administrator University Offices Teaching Excellence Framework & Quality Assurance Administrator Academic Division (Educational and Student Policy) 1 Educational and Student Policy Educational and Student Policy (ESP)

More information

Employee Monitoring Report

Employee Monitoring Report Annex A to Mainstreaming Report Scottish Natural Heritage Employee Monitoring Report Published: April 2013 Scottish Natural Heritage Great Glen House, Leachkin Road, Inverness IV3 8NW www.snh.gov.uk Table

More information

Specification. Edexcel NVQ qualification. Edexcel Level 3 NVQ Certificate in Management (QCF)

Specification. Edexcel NVQ qualification. Edexcel Level 3 NVQ Certificate in Management (QCF) Specification Edexcel NVQ qualification Edexcel Level 3 NVQ Certificate in Management (QCF) For first registration August 2010 Edexcel, a Pearson company, is the UK s largest awarding organisation offering

More information

BSB51107 Diploma of Management COURSE GUIDE. www.cloudcollege.com.au

BSB51107 Diploma of Management COURSE GUIDE. www.cloudcollege.com.au BSB51107 Diploma of Management COURSE GUIDE www.cloudcollege.com.au About Management The field of management has evolved significantly in recent times, with advancements in technology, changes to the way

More information