99% customer satisfaction rate

Transcription

1 Autumn/Winter Catalogue 2013 FREE Hundreds of great products to help people with hearing loss and tinnitus 99% customer satisfaction rate Telephone Textphone

2 Welcome Hello! We re Action on Hearing Loss, the UK s largest charity taking action on hearing loss. We re working for a world where hearing loss doesn t limit or label people, where tinnitus is silenced and where people value and look after their hearing. Our huge range of products can help you whatever your level of hearing loss, if you simply want to protect your hearing, or if you have tinnitus. We are here to offer you our full support in choosing the right product. Our experienced Customer Service Team can provide expert advice and the best solution for your situation. You can also visit our website at for information about our products and services. Please see right for our full contact details. Why buy from us? Our position is unique. We re the only national UK charity with a full range of products for people with a hearing loss, so we re the ideal source of impartial advice. And buying from us means that you are supporting our wider work with people with hearing loss. We evaluate our products Our technical experts test and evaluate our products thoroughly, so you can be confident that you are buying a quality product that works well. 28-day money-back guarantee Everybody s level of hearing is different, so products that may work well for some people may not work as well for you. We understand that you may need to try different products before you find the ideal solution. The majority of our products can be returned within 28 days as long as they are in as new condition and returned with their original packaging. Most products have a minimum warranty of one year or longer. VAT If you have a hearing loss, you may not need to pay VAT on some products. See page 88 for more information. Free equipment may be available Your local Social Services department may provide some products free of charge, so it s worth checking with them to see what s available. Some fire services offer free smoke alarms if you are deaf or hard of hearing, too. Look out for my recommendations, tips and advice throughout the catalogue. Kevin - Senior Product Evaluator EST 1911 For over 100 years, we ve been taking action on hearing loss. We can t do this without your help. Write to us Action on Hearing Loss Customer Service Team 1 Haddonbrook Business Centre Fallodan Road Orton Southgate Peterborough PE2 6YX Opening times Mon-Fri: 8.30am 5pm Saturday: 9am 2pm Sunday: Closed Telephone Textphone Fax solutions@hearingloss.org.uk Web actiononhearingloss.org.uk/shop SMS Telephone Action on Hearing Loss is the trading name of The Royal National Institute for Deaf People. A registered charity in England and Wales (207720) and Scotland (SC038926). A0642/0913 Acknowledgements Robert Wyatt Photography: front cover; 6-7; 9; 25; 33; 40-41; 43; 65; 69; 72-73; 75; 81; istockphoto: 48-49; 51; 56; 61. Contents Introduction Alerting Doorbells Alarm clocks Vibrating watches Smoke alarms Baby alarms Bellman Visit Alarm System Listening Conversation amplifiers Elite listeners Neckloops and ear hooks TV and music TV listeners Domestic loops Headphones Telephones & textphones Mobile phones and accessories Amplified cordless telephones Amplified corded telephones Assistance phones Amplified answer machine Telephone alerts Telephone amplifiers Voice textphones Textphones Tinnitus Tinnitus products Hearing protection Ear defenders and earplugs Hearing aid maintenance Tools to take care of your hearing aid Commercial loops Commercial loops and infrared systems Books Jargon buster General product batteries Order form and VAT exemption Terms and conditions Directory Index 2 3

3 Introduction Introduction Products for your home and for life Textphones page 64 To help you choose the right product for your level of hearing loss we have graded each product according to the following: Smoke alarms page 18 Mild hearing loss You have some difficulty following speech, mainly in noisy situations. Baby alarms page 19 Alarm clocks page 13 Up to moderate hearing loss You have difficulty following speech without a hearing aid. Up to severe hearing loss You rely a lot on lipreading, even with a hearing aid. Carbon monoxide detector page 23 A B C Tinnitus relaxers page 66 Up to profound hearing loss You are likely to rely on lipreading. British Sign Language (BSL) may be your first or preferred language. Can be used with a hearing aid that has a T setting (also known as a loop setting) and may also be appropriate for cochlear implants and boneanchored hearing aids. Paging systems page 20 Amplified telephones page Indicates that batteries are included in our price where required, supplied by either the manufacturer or us. Indicates a product can be mains powered or recharged. Hearing aid care page 76 Vibrating watches page 17 TV listeners page 34 Conversation amplifiers page 26 Mobile phones page 44 Doorbells page 10 Loop systems page

4 Bestsellers What a delight to hear people speaking correctly. Such a change from weeping with frustration. Mrs M Ley, Nottingham we love T480 NEW T371 A231 A177 L416 L376BLUE A231 Libra+ flashing doorbell Our customers love the fantastically loud ringer and brilliant bright flash not VAT exempt See page 11 A177 Wake n Shake alarm clock You ll also love the large, clear display and powerful vibrating pad ex VAT inc VAT See page 13 T480SLR M7000 amplified mobile Scores 10 out of 10 for hearing aid compatibility ex VAT inc VAT See page 44 L416 TV2400 TV listener Excellent sound clarity at a bargain price what s not to like? ex VAT inc VAT See page 35 L376BLUE Sonido conversation amplifier We designed this after talking to people with hearing loss enjoy clear conversations again. Choose from blue or silver ex VAT inc VAT Choose how you want to hear using headphones or a neckloop, see page 27 T371 Mybelle 650 amplified phone Our most popular phone gets dozens of fantastic reviews ex VAT inc VAT See page 55 6 Order online at Telephone Textphone

5 EIGHT REASONS TO CHECK OUT OUR WEBSITE SHOP More information: If you need extra information on our products, you ll find more detailed descriptions, instructions and additional photos on our online shop. Helpful videos and sound files: It s much easier to understand how a product works if you can see it in action. You can also sample many of the audible products like doorbells, alarm clocks and tinnitus relaxers. Customer reviews: Around 2,000 customers have shared their experiences of our products online. You can benefit from their open and honest feedback both positive and negative to help find the ideal product for you. The star rating system means you can quickly see which products people like most. Portable doorbells 10 Plug-in doorbells 12 Doorbell and telephone alerts 12 Alarm clocks 13 Travel and children s alarm clocks 15 Watches 17 Smoke alarms 18 Baby monitors 19 Bellman paging system 20 Alerting All our alerting devices use amplified sounds, flashing lights or vibration to alert you 4. More products: There s not only an even wider range online you ll also see the very latest products here first. 5. Special offers: We always have seasonal special offers, so keep an eye on the website or ask a friend or loved one to help and snap up a bargain! Sign up to our newsletter and get great deals sent straight to your inbox. 6. Check your hearing: Our online hearing test enables you to check if you might have a hearing loss Forum: Our lively chatrooms are a great place to share ideas and experiences and ask those burning questions! Local support and events: Find out what s going on in your community, using our interactive map. A177 Wake n Shake alarm clock ex VAT inc VAT. See page 13 Telephone Textphone ONLY ex VAT inc VAT

6 Alerting products: Portable doorbells Alerting products: Portable doorbells Five reasons to love our doorbells 1. They re not just louder than standard models; they can also flash. 2. You re alerted by a portable receiver unit, so you re bringing the sound closer. Popular Choice A231 Libra+ flashing chime Our longest-range chime. A270 accessory acts as apartment intercom alert. Our only mains and battery-powered doorbell (see accessories for mains adaptor). Up to 20 flashes Choice of flash and/or sound Wall mountable BEST SELLER Flexible range of options 3. There s no wiring! Take them with you around the house. 4. Some models can add extra receivers for other rooms. 5. Some models can add extra bell-pushes in case you have more than one door that people use. How do they work? They come in two parts: the button that your visitor presses; and the receiver unit that alerts you. There are several options to consider: Portable doorbells: battery powered so you can take the receivers into the garden. Batteries last about one year depending on usage. Plug-in doorbells: simply plug these into your electrical sockets. Telephone and doorbell alerts: these will alert you to the phone ringing as well as the doorbell. Paging systems (see page 20): all-in-one devices that alert you to the doorbell/intercom, telephone, smoke alarm, and baby alarm. How do you choose? Do you just want to be alerted to the doorbell, or do you miss the phone too? Why not consider a flashing light? A really loud doorbell may disturb others. Are you happy to move the receivers around the house, or would you rather have two or three in different rooms? Do you want to be alerted in the garden? If so, you ll need a portable doorbell. Would you prefer not to replace batteries? Buy a plug-in doorbell or one with a mains adaptor instead. All our doorbells have adjustable volume (except the door beacon) A174 Portable flashing chime This great-value doorbell can be set to flash, chime or flash and chime together. Up to 23 flashes Wall mountable Choice of three melodies Up to 100m range not VAT exempt 3 x C cell batteries included Accessories A174B Additional bell-push 8.49 not VAT exempt A174C Extra receiver not VAT exempt 3 x C cell batteries included Our loudest doorbell A269 Flashing door chime Rapid flash for up to 10 seconds Choice of six melodies Up to 100m range not VAT exempt 3 x AA batteries included A268 Flashing doorbell A good all-round performer with decent volume and flash. Rapid flash for 10 seconds Choice of eight melodies Up to 100m range Not VAT exempt 3 x C cell batteries included Choice of six melodies Up to 200m range not VAT exempt 4 x C cell batteries included Bought this for my dad for Christmas. He says it s brilliant. We used to have to phone him when we were at the front door, as he never heard us! Wendy Finch, Woking Libra+ accessories A231A Additional bell-push not VAT exempt A231D Extra portable receiver not VAT exempt 4 x C cell batteries included A270 Audio adaptor Alerts you to your intercom not VAT exempt CR 2032 battery included A231B Mains adaptor 7.99 not VAT exempt A231E Libra+ telephone ringer Plugs into your telephone socket and alerts you to phone calls. Supplied with telephone doubler not VAT exempt To hear the different chime sounds go to org.uk/shop A272 Amplicall 16 Loudest in the range with bright, camera-flash-style light. Up to five flashes Ding Dong chime Wall mountable Low-battery indicator Up to 15m range ex VAT inc VAT 4 x AA batteries included A130 Door Beacon Clips onto a door and flashes when someone knocks. It is battery operated and portable, so it s ideal for using on holiday or staying with friends. Also useful in hotels for being alerted to room service ex VAT inc VAT A246 Libra+ with phone ringer Same as A231 above but also alerts you to the phone not VAT exempt 4 x C cell batteries included 1 x 9V PP3 battery included 10 Order online at Telephone Textphone

7 Alerting products: Plug-in doorbells/doorbell and telephone alerts Alerting products: Alarm clocks Plug-in doorbells A249 Libra+ plug-in chime Has a powerful flash and handy accessories, like the audio transmitter for people with an intercom, and a telephone ringer. Extra bell-pushes and receivers can be added. Up to 20 flashes Choice of flash and/or sound Choice of three melodies Up to 150m range not VAT exempt Accessories (See page 11 for details) A231E Libra+ telephone ringer not VAT exempt A270 Audio adaptor not VAT exempt A231D Extra portable receiver not VAT exempt 4 x C cell batteries included A231A Extra bell-push not VAT exempt A267 Flashing plug-in doorbell Good-value product offering midrange performance on a budget. Light flashes rapidly for up to 10 seconds Choice of six melodies Up to 100m range not VAT exempt Doorbell and telephone alerts Ideal for intercoms A274 Ring Flash 250 Instead of a bell-push, a microphone next to your intercom picks up the sound and alerts you with a loud chime and powerful flash. Vibrating pad accessory under your pillow alerts you at night. Choice of flash and/or sound Choice of three melodies Up to 60m range ex VAT inc VAT T399B Vibrating pad ex VAT inc VAT DON T FORGET If you just need to be alerted to the phone ringing turn to page 61 for more telephone alerts. T453 Amplicall 20 Our loudest alerter, also with flashing light. Can be mains or battery-powered. Choice of flash and/or sound Choice of three melodies for each alert Wall mountable Up to 15m range ex VAT inc VAT A177A Vibrating pad ex VAT inc VAT 4 x AA batteries not included BEST SELLER Loudest ringer A195 CL2L Powerful audible alarm with adjustable tone. There s also a flashing light, and vibrating pad accessory for night-time alerts. Choice of flash and/or sound Choice of three melodies Wall mountable Up to 25m range ex VAT inc VAT A177A Vibrating pad ex VAT inc VAT Our alarm clocks are designed to wake you in three ways 1. They all vibrate. Most do this via a pad that goes under your pillow. With most of our travel clocks, the whole clock vibrates! 2. Loud alarm. Many of our clocks are louder than standard high street models. Some enable you to adjust the tone. 3. They flash! Some clocks have a bright flashing strobe to wake you without disturbing others. Top six things to look for 1. How do you like to be woken? 2. Is the snooze function long enough for you? 3. Can you see the time clearly? 4. Do you want it to alert you to other sounds, such as the telephone and/or doorbell (see paging system on page 20)? 5. Do you want battery backup? 6. Do you want an analogue display, or digital? A177A Vibrating pad ex VAT inc VAT BEST SELLER B1350 Bellman Classic Plays a series of alarm tones to suit different types of hearing loss. Gets louder the longer it s left. Clear screen and big controls Nine-minute snooze reduces by two minutes after each snooze Alarm time always visible ex VAT inc VAT A244 Sonic Boom Classic Alarm is easy to set. The snooze button lights up the display so you always see the time. Adjustable volume and tone Flash, vibration and sound Snooze button (four minutes) ex VAT inc VAT A177 Wake n Shake The largest display of all our clocks. Can be connected to a telephone socket to alert you to phone ringing. Adjustable volume and tone Flash, vibration and sound Snooze button (nine minutes) ex VAT inc VAT A very loud alarm! Good, large digits. I ll recommend to my friends. G Baxter, Dudley we love Rear view Maintains alarm in powercut B1370 Bellman Pro All the benefits of the Bellman Classic, plus: Four bright, flashing lights Soft-blue nightlight Speaker inside pad ex VAT inc VAT 4 x AA batteries included A240 Sonic Boom 200 Compact clock, but numbers on display are large and clear. Adjustable volume and tone Vibration and sound Snooze button (nine minutes) ex VAT inc VAT 12 Order online at Telephone Textphone

8 FREE HOME TRIAL 28 Day Money Back Guarantee Full terms & conditions apply. See below for more details. HEAR THE DIFFERENCE Popular Choice A271 Digital Travel Clock Very robust, with bright screen. 24-hour countdown timer Thermometer Use as torch 12- and 24-hour display Clip for fixing to pillowcase Snooze button (eight minutes) ex VAT inc VAT 3 x AA batteries included A264 Travel Tim Protective panel prevents you accidentally pressing buttons when asleep. Alternatively, you can buy vibrating pad accessory. 12- and 24-hour display Snooze button (eight minutes) ex VAT inc VAT 2 x AA and 1 x AAA batteries included Alerting products: Travel and children s alarm clocks T427B Vibrating pad ex VAT inc VAT BEST SELLER Bedside alarm clocks have a vibrating pad. On travel alarm clocks the whole clock vibrates and goes under the pillow. A254 Travel Sonic Shaker Super-compact, with surprisingly strong vibration. Travel case Clip for fixing to pillowcase Snooze button (four minutes) ex VAT inc VAT 2 x AA and 1 x AAA batteries included A188 Vibrating pillow alarm Our only travel alarm clock with vibrating pad. Audible alarm can be switched off. Snooze button (four minutes) ex VAT inc VAT 4 x AA batteries included Children s alarm clocks Timer Need to amend artwork via ad agency Page 91 Cue the music for precision sound... Television provides a great source of enjoyment for many people but when listening becomes a strain much of that pleasure is lost. A Sennheiser cordless TV listener produces the finest quality stereo sound, allows you to control your individual volume and can even enhance speech intelligibility. With family and friends the difference in their preferred volume is often frustrating and can be annoying to others. Enjoy wireless freedom of up to 12 metres Ideal for wearers of glasses Rechargeable Lightweight Left and right balance control For further information, please visit or call TERMS & CONDITIONS Full terms and conditions apply. See under Money back guarantee on page 91. A243 Sonic Bomb Children love it! Loud alarm and strong, vibrating pad. Adjustable display brightness Flash, vibration and sound Snooze button (nine minutes) ex VAT inc VAT A242 Sonic Sweetheart Fun, loud, with strong pulse. Adjustable display brightness Flash, vibration and sound Snooze button (nine minutes) ex VAT inc VAT A193 Timer Vibrates, flashes and beeps (any combination) to alert you. Has belt clip or stick it on your fridge! Countdown has hrs, mins, secs Low-battery indicator not VAT exempt 2 x AAA batteries included Telephone Textphone

9 NEW! Alerting products: Watches You have 37 missed calls :,( Catch the buzz! All our watches vibrate at the time you choose, so you can t miss the alert! Wear one in bed and use it as your alarm clock then you won t wake your partner. Note. Watch straps and batteries aren t covered under the one-year warranty. Vibralite mini Creates up to 12 different alarms. Screen prompts make it easy to use. Controls can be locked to prevent settings changing. 24-hour countdown. Back-lit display. Choose from purple or black. A281 Vibralite mini purple A280 Vibralite mini black ex VAT inc VAT The smallest vibrating watch around NEW Hear the phone through walls Now you no longer have to carry a lot of gadgets around the house, just to know when someone is trying to get a hold of you. The Visit alerting system will notify you when your landline or mobile phone is ringing, no matter if you are several rooms away. It will even tell you when your tablet receives a message. Talk to Action on Hearing Loss about Visit. TM A238 Vibralite 8 Has larger screen than the Vibralite 3. You can set eight different vibration alarm times throughout the day. Stopwatch to 1/100th second Three time zones Large digits on display Back-lit display 12- and 24-hour displays Alarm can vibrate, beep or both ex VAT inc VAT A137 Vibralite 3 You can set two different alarms (of seconds, minutes or hours). Stopwatch to 1/100th second Second time-zone display Back-lit display 12- and 24-hour displays Alarm can vibrate, beep or both ex VAT inc VAT We want you to love your new product so we have a 28-day money-back guarantee on all products (Unless specified) Telephone Textphone

10 Alerting products: Smoke alarms Alerting products: Baby monitors Instant peace of mind with our flashing and vibrating smoke alarms they ll alert you or your loved one, day or night There are several options to choose from: Ionisation detectors are particularly sensitive to freeburning fires imagine a chip pan in flames. They ll detect it before the smoke starts to thicken. Heat detectors, as the name suggests, detect heat, rather than smoke. People usually add them to an existing system. Optical detectors are effective at detecting slow-burning fires like your wiring overheating. And they re less likely to go off when you re cooking. Carbon monoxide detectors alert you to dangerous levels of carbon monoxide coming from gas fires, boilers etc. SS100 Bellman pager smoke alarm We believe it s the safest system around. The vibrating pager, which clips to your belt, alerts you when you re up and about; while a vibrating pad alerts you when you re in bed. Add extra transmitters (see pages 22-23) to be alerted to your doorbell, telephone, and baby crying, so that you ve got everything on one system. Up to 200m range Pager Pager charger Smoke alarm (ionisation) Vibrating pad for overnight use ex VAT inc VAT we love See page for additional detectors. You can have up to four on one system. Perfect! Easy to install and set up works straightaway. Most of all, alerts with vigour. Lee, Slough SS102 Bellman flash receiver smoke alarm This is the same as SS100, but contains a portable flash receiver, that you place on a flat surface, rather than a pager. Flash receiver with backup batteries Smoke alarm (ionisation) Vibrating pad for overnight use ex VAT inc VAT You can stop worrying now. Whatever your level of hearing loss, our flashing and vibrating baby monitors will make sure you re alerted to your baby, toddler, or grandchild crying or calling you. Some models have a vibrating pad attachment that goes under your pillow so you can be alerted at night. A278 Watch and Care system Video display with night vision. Vibrates and gives visual alert when baby cries. Can be used as a walkietalkie to talk to your baby from another room. You can even remotely control the night light and lullaby music. Vibrating under-pillow pad Up to 150m range Mains or battery powered Adjustable sensitivity Temperature display not VAT exempt SS104 Bellman vibrating baby alarm Includes a transmitter that goes next to the child, a vibrating pager/receiver (daytime), and a vibrating pad (night-time). You can add extra transmitters Three sensitivity controls Up to 200m range ex VAT inc VAT SS106 Bellman battery and mains-powered, flashing baby alarm As the SS105 pack above, but it can be mains powered, as well as battery powered ex VAT inc VAT B1490 Extra baby transmitter ex VAT inc VAT NEW Doubles as a security system SS105 Bellman battery-powered, flashing baby alarm As SS104 pack but, instead of pager/receiver, comes with free-standing, battery-powered portable receiver. This alerts you with an amplified alarm and a bright, flashing light. Simply place it near you just like a standard baby alarm ex VAT inc VAT 18 Order online at Telephone Textphone

11 Alerting products: Bellman Visit alerting system Alerting products: Bellman receivers We recommend this system because it s easy to use, keeps you safe, and helps you maintain your independence 24/7. If you have severe or profound hearing loss, we believe the Bellman system is the best way of being alerted to your doorbell, telephone, baby crying or smoke alarm. And all via the one receiver! It s also very flexible, so you can customise the system to suit your needs. To make up your pack, simply decide: How you want to be alerted. Choose from the flashing and vibrating receivers on page 21. What you want to be alerted to. Choose from the transmitters section on pages If you need overnight cover. Choose from the pager charger and/or vibrating pad on pages You can even be alerted to four different transmitters of the same type (eg four baby transmitters). To help you choose, we ve grouped together the most popular selection of products. Our suggested pack includes: Telephone transmitter (page 22) Door transmitter (page 22) Pager charger (page 21) Vibrating pad (page 23) Pager receiver (page 21) Smoke alarm (ionisation) transmitter (page 22) B8101 Wrist receiver pack Straps to your wrist. Comes with charger and vibrating pad that pops under your pillow. Up to 100m range Up to 30-hour battery life ex VAT inc VAT B1560A Replacement battery 7.49 not VAT exempt BEST SELLER B1470 Pager receiver Clips to your belt or fits in your pocket. Vibrates to alert you and specific symbol lights up to tell you what you re being alerted to. Different vibration patterns make it ideal for anyone who s blind or partially sighted too. For overnight use we recommend you use the pager charger B1260 and vibrating pad B1270 (see page 23). Low-battery light Up to 200m range ex VAT inc VAT Accessories B1260 Pager charger ex VAT inc VAT B9028 Additional rechargeable battery 2.99 not VAT exempt How the Bellman system can work in different situations: NEW we love Night-time notification & wake up Smoke/fire detection Wireless doorbell Telephone detection If you d like any help choosing your ideal combination of Bellman products, contact our Customer Service Team on the contact numbers below, or solutions@hearingloss.org.uk Telephone Textphone Daytime notification For full technical details, please request a copy of the Bellman Technical Solutions brochure. B1450 Portable receiver Alerts you to someone at your door, the telephone, your baby crying or the smoke alarm. Needs power adaptor if you want to run it off mains ex VAT inc VAT 4 x C batteries included B9217 Power adaptor not VAT exempt B1441 Flash receiver without battery backup Alerts you with bright, distinct flashes. Rotating lid directs light in right direction. Simple to turn off ex VAT inc VAT B1442 Flash receiver with battery backup Has all features of the B1441 flash receiver (see above) but also has battery backup ex VAT inc VAT B1580 Alarm clock receiver It has a loud alarm, four bright flashing lights and a vibrating pad that you pop under your pillow. The alarm uses a range of frequencies to suit different types of hearing. Soft-blue night light Battery backup maintains alarm ex VAT inc VAT 20 Telephone Textphone

12 Alerting products: Bellman transmitters Alerting products: Bellman transmitters and accessories What do you want to be alerted to? When activated, these units send a signal to your receiver (see page 21), to alert you. B1430 Telephone transmitter Alerts you to telephone, textphone or fax machine. Comes with lead and doubler that connect to phone socket. Also transmitter for door contact switch B9023 and contact mat B9024 (see page 23) ex VAT inc VAT 1 x 9V PP3 battery included X734 Replacement doubler 3.49 not VAT exempt B1410 Door transmitter Fastens to wall and picks up sound of doorbell or intercom. Can be trained to recognise up to three sounds. If no space next to your doorbell, add external microphone ex VAT inc VAT 1 x 9V PP3 battery included Accessories B9199 External mic 2.5m 5.49 not VAT exempt B9200 External mic 0.75m 5.49 not VAT exempt B1420 Push button transmitter Works as bell-push for doorbell and as person-to-person alerter. To use as bell-push, simply attach outside your door so it sends signal to your receiver when pressed. Use to call someone out of hearing range (ideal for alerting carer) ex VAT inc VAT 1 x V28PX battery included X732 Replacement battery 6.99 not VAT exempt Ideal if you want to use your existing doorbell. With its unique sound training feature it ll recognise the sound and send the alert to any Bellman receiver. B1490 Baby cry transmitter Has three sensitivity controls and time-delay option. Receiver can distinguish between four transmitters, so you know who needs attention! Wall mountable ex VAT inc VAT 1 x 9V PP3 battery included B9024 Contact mat This pressure mat will alert you when someone comes into your home, or a specific room. Alerts carers and parents to their patient or child getting out of bed. Must be used with the B1430 Telephone transmitter (page 22) or B1580 Alarm clock receiver (page 21). Not for outside use ex VAT inc VAT B143CO Carbon monoxide detector Detects dangerous levels of carbon monoxide coming from gas fires, boilers etc ex VAT inc VAT 2 x 9V PP3 batteries included B9023 Door contact switch This switch detects a door or window opening. Must be used with the B1430 Telephone transmitter (page 22) or B1580 Alarm clock receiver (page 21) ex VAT 6.49 inc VAT XB10 9v PP3 longlife lithium battery Used in many Bellman transmitters not VAT exempt NEW B1520 Bellman Visit 433 Bridge Lets you use the previous Bellman Visit 433 system with most Visit 868 components. Transfers signal between both systems ex VAT inc VAT 1 x 9V PP3 battery included B1510 Repeater Extends range of Bellman system to receive signals over greater distance. Note. Doesn t work with earlier-model 433 Bellman system. Up to 200m range with clear line of sight ex VAT inc VAT 1 x 9V PP3 battery included B1550 Smoke alarm transmitter ionisation Best suited for detecting explosive fires. We recommend at least one smoke detector per floor of building ex VAT inc VAT 1 x 9V PP3 battery included Spread the payment over four months, interestfree, on orders over 100 paid by debit or credit card B1480 Smoke alarm transmitter - optical and heat sensor Detects smouldering fires and open fires ex VAT inc VAT 1 x 9V PP3 battery included (Safety feature prevents you from fitting the unit without the battery.) B1260 Pager charger Mains-powered recharger for pager B1470, see page ex VAT inc VAT B9250 Mobile phone sensor Works with any mobile. Your screen lights up to signify a call, text, Skype call etc and the alerter sends a signal to your Bellman receiver. Can be used with B1441, B1442 and B1580 (see page 21). Can also be used with B1470 and B8101, but then you need a B1370 (see page 22), too ex VAT inc VAT 1 x AAA battery included B1270 Vibrating pad Works with all Bellman receivers/ chargers and provides night-time cover. Goes inside pillowcase and vibrations wake you up ex VAT inc VAT 22 Order online at Telephone Textphone

13 Alerting products: Bellman receivers This chart helps you compare the main features of the different receivers for the Bellman alerting system. Product name How to use Flash alert Vibration alert Audible alert Mains powered Battery powered Price Ex VAT Pager receiver (B1470) Clip to clothes / belt or put in pocket Small LED light Yes No No Rechargeable Wrist receiver (B8101) Wear on wrist Small LED light Yes No No Rechargeable Portable receiver (B1450) Place near you LED cluster Only with optional pad Yes Yes Adaptor sold separately Flash receiver with backup batteries (B1442) Place near you Yes Only with optional pad No Yes Yes Flash receiver (B1441) Place near you Yes Only with optional pad No Yes No Alarm clock receiver (B1580) Place on bedside table Yes Only with optional pad Yes Yes Yes (backup only) Luckily, I m aware of all the great products available to people with hearing loss, because I used to help fit hearing aid tubes, I attend lipreading classes and I m a life member of Action on Hearing Loss. I have a Libra+ door chime, a Wake n Shake alarm clock, a travel alarm clock, an amplified phone and a Bellman smoke alarm that was fitted by the local fire service. The big screen on the Wake n Shake is nice and clear and it never fails to wake me. The travel clock is perfect when I m staying over at my niece s caravan, as I can just grab it and go. The products help me get on with leading an active life. John Harnwell, Ely 24 Order online at

14 Conversation amplifiers 26 Elite listeners 29 Neckloops and ear hooks 32 Listening Our listening products help you hear better, whether you have hearing aids or not. They amplify sound and reduce background noise we love L383 Domino Pro ex VAT inc VAT. See page 31 Telephone Textphone

15 Listening products: Conversation amplifiers Listening products: Conversation amplifiers How to listen... These are fantastic, portable products that help you hear more clearly, whether or not you have hearing aids. Benefits Enhance the volume and clarity of conversations and other sounds Reduce background noise, which can be particularly distracting when wearing hearing aids Suitable for most situations Allow you to adjust the high and low tones (bass and treble) to suit your particular type of hearing loss. Simply point the conversation amplifier in the direction you want to listen, and it amplifies the sound and transfers it directly to your hearing aids or ears, via a variety of options: Headphones, earbuds and stethosets (if you don t have hearing aids) Ear hooks and neckloops (if you have hearing aids with a T setting, also known as a loop setting). Controlling the direction of sound Directional microphones: These pick up sound from the direction the amplifier is pointing to, while reducing sounds from all other directions. Omni-directional microphones: Some amplifiers allow you to switch from the directional microphone to one that s omnidirectional. This means you ll be able to pick up amplified sound from all around; helpful when you want to hear several sounds at once for example, when you re chatting with two or three people in a quiet room. Tone control All our conversation amplifiers can adjust the high and low tones (bass and treble) to suit your particular type of hearing loss. Digital sound vs analogue Some amplifiers use digital technology to process and amplify the sound which gives better sound quality with reduced acoustic feedback (a whistling sound on high volume levels) and less background noise. Listening to the TV Conversation amplifiers can also be used for hearing the TV, although the ideal products for TV listening are on pages To improve the sound further, some models have a TV kit. This is a cable that runs from the conversation amplifier to the TV and either plugs into the TV or comes with a microphone that you place next to the TV. If you wear a pacemaker, speak with your GP and your pacemaker supplier before using a neckloop. Elite listeners We also offer a range of elite conversation amplifiers (see pages 29 31). These are wireless and are ideal when you are out and about and need to hear conversation at a distance, for example at dinner parties, meetings, presentations and lectures. They can also be used at home for listening to the TV. Tone control allows you to boost the treble sounds, making consonants like F and S clearer. L322 Crescendo 50/1 with stethoset Large controls make adjusting volume and tone easy. 4m microphone lead makes listening to the TV easier. Loop-listening facility allows people without hearing aids to use loop systems (See page 37 for more on loops). Up to 75-hour battery life ex VAT inc VAT 2 x AA batteries included L323 Crescendo 50/5 with neckloop As L322 above, but with neckloop, not stethoset. Ideal for people with hearing aids with T setting ex VAT inc VAT 2 x AA batteries included Best seller Sonido Digital model offers better clarity and reduction of background noise than analogue listeners. Has 5m microphone cable for listening to TV (plug-in accessory offers even better clarity). Mic button means you can chat while watching TV. T setting allows people without hearing aids to benefit from induction loops (see page 37), or test they re working. Easy-grip coating Up to 150-hour battery life Battery-status light Clear volume and tone display Balance control L333A Headphones not VAT exempt L334A Stethoset not VAT exempt L335A Neckloop ex VAT inc VAT L329 Dual ear hooks ex VAT inc VAT It s brilliant I now have much-improved hearing capability. Ken Mettam, Sheffield L376BLUE Sonido L376SILVER Sonido ex VAT inc VAT 2 x AA batteries included Choose how you want to hear with your Sonido: L389 Single earhook ex VAT inc VAT L328 Single ear hook and bud ex VAT inc VAT L333B TV kit 5m lead not VAT exempt 26 Order online at Telephone Textphone

16 Listening products: Conversation amplifiers Listening products: Elite listeners 5-year warranty Popular choice EXCLUSIVE AP44 Pocket Talker Ultra with headphones/ earphones Comes with five-year warranty. Plug-in microphone helps you focus on sounds you want to hear. Up to 100-hour battery life ex VAT inc VAT 2 x AAA batteries included AP55 Pocket Talker Ultra with neckloop As AP44 above, but with neckloop instead of headphones. Suits people with hearing aids with T setting ex VAT inc VAT 2 x AAA batteries included Improved my hearing tremendously one to one and in a small group. I feel more confident every day. A great companion! Antonio, Bracknell AP40 Pocket Talker Ultra with over-ear earpiece As AP44 above, but with an over-ear earpiece instead of headphones ex VAT inc VAT 2 x AAA batteries included AP43B 1.2m mic extension not VAT exempt Reasons to be elite... Elite listeners bring all the benefits of a conversation amplifier (see page 27), but they really come into their own in those more challenging situations. Elite listener model They come with a powerful transmitter which means you can hear from up to 30 metres away. When someone speaks into the transmitter, the sound is picked up by your receiver which amplifies the sound. So they re just the ticket if you re: In a large group, sitting round a table. Put the transmitter in the middle of the table and you ll be able to hear what people are saying at the other end. Tone control Microphone in receiver and transmitter Directional microphone Listening to a presentation. You ll be able to hear the lecturer, tour guide, or your boss, as clearly as if they were standing next to you. Watching TV. Place the transmitter next to the TV and relax as the sound is wirelessly transmitted straight to you. Out and about shopping, at an exercise class or down the pub. Omnidirectional microphone Bluetooth compatible Prices (ex VAT) Bellman Domino Classic (L393) Yes Yes No Yes No Bellman Domino Pro (L383) Yes Yes Yes Yes No Contego (L320 and L321) No Yes Yes Yes No Conversor Pro (L343) No No Yes Yes No Phonak SmartLink+ (L370) No No Yes Yes Yes L394 Bellman Mino with neckloop Digital programming means it s excellent at filtering out background noise like whirring fans, while enhancing sound of speech. Rechargeable with charger Directional and omnidirectional mic Battery-status light Up to 18-hour battery life ex VAT inc VAT L395 Bellman Mino with headphones Same as the neckloop version above, but with headphones instead. When using headphones you can make use of the balance control, allowing you to adjust the volume for each ear ex VAT inc VAT L396 Bellman Mino with earphones Same as L395, but with earphones, not headphones ex VAT inc VAT Accessories L333B TV kit 5m lead not VAT exempt L394A Lapel microphone not VAT exempt Clips to your clothing so you can discreetly pop the Mino in your pocket. L400 Minitech+ Only amplifier with stethoset, neckloop and earbuds in one pack. Gives choice of listening methods and works with or without hearing aids. Battery-status light Up to 90-hour battery life ex VAT inc VAT 2 x AA batteries included L291D TV kit not VAT exempt Phonak ZoomLink+ (L368) No No Yes Yes No L343 Conversor Pro Earns wonderful reviews from customers because it does such a great job at a competitive price. Directional and omni-directional mic Boost button for extra volume Headphone socket on receiver Up to 10-hour battery life TV kit supplied Up to 25m range ex VAT inc VAT L333A Headphones not VAT exempt Very popular, great price Very useful in noisy environment. It helps cut out some of the background noise which hearing aids cannot do. Moira McCracken, Glasgow 28 Order online at Telephone Textphone

17 Listening products: Elite listeners Listening products: Elite listeners Best seller Bluetooth elite listener L383 Bellman Domino Pro Transmitter and receiver both have microphones, so you can hear someone clearly from far away and close by. Mono setting for people who hear in one ear. Neckloop and earbuds included. It has made a huge difference as I can now hear much more clearly. Michelina Frisoli, Middlesex we love Balance and tone control Omni and uni-directional mic L320 Contego with neckloop Receiver and transmitter have microphones, so you ll hear sounds close to you and up to 25m away. Picks up television sound and someone talking next to you. LCD display makes it very easy to see volume and battery life. L370 Smartlink+ with MyLink Use to enhance sound of other Bluetooth products (mobiles, laptops, MP3 players etc). Three different microphone settings offer flexible listening options, for listening to one or several people. Up to 12-hour battery life Up to 30m range ex VAT inc VAT L421 SmartLink+ As L370 above, but without MyLink neckloop receiver use your Phonak compatible hearing aid with FM receiver instead ex VAT inc VAT L401 Telephone adaptor not VAT exempt L368 ZoomLink+ with MyLink Same features as SmartLink+ but not Bluetooth compatible ex VAT inc VAT L420 ZoomLink+ Same features as L368, but without MyLink neckloop receiver use your Phonak compatible hearing aid with FM receiver instead ex VAT inc VAT L401 Telephone adaptor not VAT exempt Top of the range! Can be used in most countries No handling noise Connects to TV, stereo or MP3 Tie-clip microphone included Four travel adaptors Can add up to eight receivers Up to eight-hour battery life Up to 25m range ex VAT inc VAT Spread the payment over four months, interest-free, on orders over 100 paid by debit or credit card Omni and uni-directional mic Only listener with screen TV kit Up to 20-hour battery life Up to 25m range ex VAT inc VAT L321 Contego with headphones Same as L320 above, but with headphones and earbuds, so suits people without hearing aids ex VAT inc VAT Elite listeners are ideal for guided tours the guide wears the microphone and you wear the receiver. DigiSystem Stands out from other listeners as picks up sound from several microphones at the same time. Great in meetings, classrooms and conferences. Very flexible: mix and match microphones depending on needs. For more information, call Customer Services on L393 Bellman Domino Classic Has all Domino Pro features, except: Directional mic (has omni-) Balance control Tie-clip mic TV kit (you can place transmitter by TV instead) Mono setting ex VAT inc VAT 30 Order online at Telephone Textphone

18 Listening products: Neckloops and ear hooks Reasons for a neckloop... Neckloops and ear hooks are used by people with hearing aids that have a T setting (also known as a loop programme). They help you hear sounds more clearly without being distracted by background noise. They re used with products like MP3 players and conversation amplifiers. A neckloop goes round your neck, a bit like a necklace; and ear hooks hook over your ear, next to your hearing aid. Choose the method you prefer they both do the same job. NEW L423 iloop+ Specially designed for use with mobile phones, MP3 players, stereos and CD players. Volume control Switch between music and phone calls at the touch of a button Battery powered USB lead ex VAT inc VAT 2 x AAA batteries included L335A Multi-purpose neckloop Works with Sonido, Minitech and Crescendo listeners (see pages 27-28). Can be used with MP3 players and stereos. Powered by your audio device ex VAT inc VAT L389 Single ear hook For people with one hearing aid. Works with Sonido, Minitech and Crescendo listeners (see pages 27-28), MP3 or stereo. Powered by your audio device ex VAT inc VAT L328 Ear hook and earbud As L389 but also has earbud for your hearing ear (giving you stereo sound). Works with Sonido, Minitech and Crescendo listeners (see pages 27 & 28). Powered by your audio device ex VAT inc VAT L329 Dual ear hooks Two ear hooks for people with two hearing aids. Works with Sonido, Minitech and Crescendo listeners (see pages 27-28) ex VAT inc VAT M416 Silent headphones Works like neckloop or ear hook. Cannot be used without hearing aid. Powered by your audio device ex VAT inc VAT Est 1911 For over one hundred years, we ve been taking action on hearing loss. We can t do this without your help. 32 Order online at

19 Long-range TV listeners 35 Short-range TV listeners 36 Domestic loops 37 Headphones 38 TVand music Products to help you hear the TV or stereo without disturbing others ONLY inc VAT L416 TV2400 TV listener ex VAT inc VAT. See page 35 Telephone Textphone

20 TV and music products: TV listeners TV and music products: Long-range TV listeners TV listeners help you hear the TV more clearly. There are two types: A neckloop so you can hear your TV more clearly through your hearing aid on the T setting, and a stethoset if you don t wear hearing aids. Why we like them They re wirefree, so you won t trip up over trailing cables You can set the volume that s right for you without disturbing anyone else! The sound goes straight to your ears, blocking out background noise You can move around while listening to the TV or radio. Short range vs long range Short-range infrared listeners for use within the room Long-range radio frequency listeners that operate up to 100m away. Ideal if you want to listen to music or the news in the garden, or keep up with the match commentary while putting the kettle on. Spread the payment over four months, interest-free, on orders over 100 paid by debit or credit card How do you choose? Here are some of the other functions to look out for see which one might be right for you: enables you to boost or reduce the bass and treble to suit your hearing loss. Some TV listeners can charge your battery when in use. With some stethoset models you can control the volume for each ear. You can t do this with neckloop products, unless you plug in headphones. If you re unable to hear in one ear, you ll find a mono setting useful. This makes all the sounds go through both sides (stereo settings send some sounds through one ear, and some through the other). Most are plugged into an audio out socket on your TV while some also have a microphone you place next to the TV speaker. Note. If you wear a pacemaker, talk to your GP and your pacemaker supplier before using TV listeners with neckloops. TV listeners that connect directly to your TV s audio out sockets will give the best possible sound quality. L350 Radiolight with neckloop Comes with two rechargeable batteries, so you can charge one while using the other. Up to four-hour battery life Mic option Up to 80m range ex VAT inc VAT L351 Radiolight with stethoset Same as L350 version, but comes with a pair of stethosets, not a neckloop, making it appropriate for people without hearing aids ex VAT inc VAT Accessories L350A Extra neckloop ex VAT inc VAT L351A Extra stethoset ex VAT inc VAT L298B Spare battery not VAT exempt L402 RadioLink Can be charged while in use. Earbuds, stethoset and neckloop all included. Low-battery indicator Headphone socket Up to 30-hour battery life Up to 50m range ex VAT inc VAT L417 TV2410 with neckloop Using a large button on the receiver you can alternate easily between listening to the TV and someone talking to you. Allows you to set tone and volume and stethoset version lets you adjust volume for each ear. Five-hour battery life Spare battery included Mic option Low-battery indicator Headphone socket Turns off when not in use Up to 30m range ex VAT inc VAT L416 TV2400 with stethoset Same as the L417 above, but comes with stethoset instead of neckloop. Comes with an additional benefit: if you can only hear in one ear, the mono switch enables you to hear all sounds through that ear ex VAT inc VAT Best battery life Best seller NEW L388 Sennheiser Set 840S with neckloop Great sound and build. TV mic (see accessories) great for easy set up just place it next to TV speaker. Speech-enhancement function Up to nine-hour battery life Up to 100m range ex VAT inc VAT L387 Sennheiser Set 840TV with stethoset Same as L388 above, but comes with a pair of stethosets, not a neckloop. Appropriate for people without hearing aids ex VAT inc VAT L341B TV microphone not VAT exempt. 34 Order online at Telephone Textphone