Dell PartnerDirect Contact List. Australia and New Zealand FY17
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1 Dell Direct Contact List Australia and New Zealand FY17
2 Dell Sales Contacts ales Contacts Geoff Wright General ANZ Senior engagement, Level 3 escalation Robin Slatter Sales Nicholas Griffiths VIC & TAS Tara Higgins WA Sean Hansen QLD & NT Robin_Slatter@Dell.com Nicholas_Griffith@Dell.com Tara_Higgins@Dell.com Sean_Hansen@Dell.com management, Level 2 escalation Management Team Kelley Casey NSW & ACT Omid Parsinejad NSW Kelley_Casey@Dell.com Omid_Parsinejad@Dell.com development, large opportunities, Level 1 escalation partner enablement, onsite representation. Chris Murray NSW & ACT Chris_Murray@Dell.com Irene Nikolakopoulos VIC Irene_Nikolakopoulos@Dell.com David Dietrich SA David_Dietrich@Dell.com Distribution partner development. enablement, onsite representation Aram Farzad Distribution Sales Blair Loveridge Aram_Farzad@Dell.com Blair_Loveridge@Dell.com Distribution partner development. development, large opportunities, Level 1 escalation partner
3 Dell Sales Contacts ales Contacts Luke James VIC & TAS (02) Kerryanne Smith NSW & ACT (02) Mahitha Tummala NSW & VIC (02) Kheng Hang QLD & NT (02) Inside Channel Account Management George Naumoski WA & SA Shammas Iftikhar NZ Amir Kalil Distribution (02) (02) (02) development, daily account management, quotes & orders Helen Wilkinson NSW (02) Diana Cruz VIC (02) Fernando Paez NSW (02) Marc Craig Territory Channel Account NSW,ACT Laurie White WASA (02)
4 Gaurav CP Technical Solutions Rep (02) Rohan Shrestha Technical Solutions Rep (02) Dean Durman Technical Solutions Rep (02) Melissa Gallo Technical Solutions Rep (02) Donnie Conley Technical Solutions Rep NZ (02) Jason Greenaway NSW Enterprise Pre-sales Michael Sykes VIC Robert Duncombe ACT Pre-sales technical support and quoting - phone based Server, Storage, Networking Client meetings (Zane,Jason,Michael,Robert, Evan,Damian,Scott, Richard & Adele) Evan Anderson QLD Evan_Anderson@Dell.com Damian Murdoch SA Damian_Murdoch@Dell.com Scott Smidt WA Scott_Smidt@Dell.com Richard Houghton VIC Richard_Houghton@Dell.com Adele Lamb Adele_Lamb@Dell.com
5 Dell Sales Resources Eileen Espiritu ANZ Channel Storage Specialist Pre-sales technical support field based. enablement and training Storage Specialists Paul Crouch Network Sales Engineer NSW,VIC,TAS & ACT Pre-sales technical support field based. enablement and training David Folkard Network Sales Specialist (02) Networking partner development and programs. Networking Specialists Greg Fraser Network Sales Engineer QLD,WA,SA,NZ Paul Crouch Network Sales Engineer NSW,VIC,TAS & ACT Pre-sales technical support field based. enablement and training Services Vish Kalpathir Services Engagement Stephanie D`cruz Services Inside Account Infrastructure Consulting Services Deployment Services Cloud Services
6 Robert Cockerill Northern Region Sales KACE Chad Wenger Channels & Alliances Quest Adam Loughrey DSG Distribution & Channel BDM Karl Melrose KACE (02) Channel partner enquiries Customer visits Mark Maglalang KACE Technical Specialist Southern Region End Point Systems Management Sean Beveridge KACE Technical Specialist Northern Region Garry Ng Technical KACE Specialist Northern Region Sean_ Kiel Zerner UWM Sales Specialist (vworkspace, Moka5) Daniel Stoof UWM Sales Specialist (Scriptlogic, Desktop Authority) David Caddick Presales UWM(vWokspace, Moka5) Customer demos: onsite or webinars enablement
7 Dell Sales Resources Dell Sales Contacts Dell SonicWall Brad Smith Channel ANZ Sales Opportunities Joint call Customer events Deal registrations for SonicWALL Ravi Ragnauth Sales Engineer VIC,TAS,WA,SA Wesley Hwang Sales Engineer NSW,ACT,QLD,NT Technical updates Support issues POC Demo kits and trial keys Vladimir Matijevic Product Specialist VIC,SA,WA & TAS (02) Wyse Cloud Client Computing John Kwok Product Specialist NSW,ACT (02) Loan requests. Product advice Regional Sales Michael Dunn Sales Opportunities
8 Dell Support Contacts Dell Sales Resources Operations Shen Chan Channel Operations (02) Tools and infrastructure Rebate programs and certification Portal Denise Keogh Channel Online Content Portal issue contact (02) APJ com Direct Content Management Access & login issues Operations David Hargrove Online Business (02) (0) Premier Training Site Creation and Optimization. Premier Connect(B2B) Marketing Sarah Chaseling Channel Marketing Mia Steengaard Channel Marketing Support (02) (02) Channel marketing programs
9 Dell Support Dell Technical Support Customer Care Team After Sales Requests om ANZ Toll free: Au NZ ETA & expedite deliveries Incorrect order/part requests, damaged. POD & Invoice requests Spare Parts Team Spare Part Requests Au_Spares_Pub1@dell.com Spare part Product quotations and ordering Dell Financial Services Paul Van Nguyen Harshid Arora Paul_Van_Nguyen@dell.com Harshid_Arora@dell.com All Leasing and financing options and quotes. Client Technical Support Notebook, Desktop & Workstation ProSupport level Basic Support level When calling have your system Service Tag number ready When calling have your system Express Service Code number ready Enterprise Products Server & Storage Enterprise Technical Support ProSupport level Basic Support level When calling have your system Service Tag number ready When calling have your system Express Service Code number ready
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